We were greeted with glasses of gluhwein whilst we went through the check-in formalities. The reception staff were friendly and efficient - and remained that way throughout our stay, helping us with any queries we had about Vienna. The hotel is about an 8 minute walk from the tube and tram stop (Schewedenplatz) which allows good access to all the... more

Handy location, fantastic service. Nice & clean room, had everything I needed - I still find it funny that European 'single' hotel rooms are literally that - a single bed! Perfectly comfortable, great breakfast etc. The staff really were fantastic though, even helping me with a couple of German phrases! Very good value too (I actually thought the price was... more

Friendly, helpful staff do everything they can to make your stay comfortable. Could not fault service at any level despite a selection of odd requests from us. more

We arrived exhausted after a transatlantic flight and the front desk clerk checked us in, served us free coffee and juice, and let us wait about 20 minutes until a room was ready at 10 am! We were thrilled to be able to nap for a few hours before heading out for the evening, and have rarely found rooms in... more

Great service,friendly and professional staff team, superb breakfast buffet, comfortable and clean rooms Very convenient located, just few minutes walk from the Old Center. I will definetly stay there again more

The BW City Central Vienna is a fabulous hotel. It has a great location that is not too far from the centre of Vienna. The service is wonderful and every morning you have the option of a delicious breakfast. There are several shops, restaurants, cafe's and businesses near the hotel also. Another good thing is that the hotel is next... more

We would recommend this hotel to anyone visting Vienna. It is reasonably priced and we found the lowest rate via the Best Western website. It is well located being only a few minutes walk to the old town and the hop on/off bus. Our room was large by European standards, well equipped, spotlessly clean and with a bay window. The... more

The hotel is a great value and conveniently located right across the bridge from the old city center and walking distance to a subway stop. The guest service was exceptional. The breakfast was excellent and is one good reason to stay there. The room clean and functional, although a little worn. The beds were fine, but the couch and chair... more

Loved this hotel. It's 3 star but has all you need to see Vienna. Rooms are small but comfortable. Service is great. Breakfast is one of the best we had in Europe (we stayed 4-5 stars) It is very close to St Stephens and the metro. I will definitely stay here again! more