My room was broken into. The safe ripped from the wall. The hotel staff did not care. The maid even cleaned up the mess before I returned to the room. Only after persistance, 2.5 days later did the hotel finally call the police. I was told by the manager - we are insured against theft of the contents of the... more

Myself and my boyfriend have just returned from a 2 night stay at this hotel. We booked our trip through lastminute.com where it stated we were booking a double room. On checking in the man on reception was rude and unhelpful. This poor level of customer service was consistent by him and the rest of the staff our whole stay.... more

The positives of this hotel were cleanliness, breakfast selection and location (just a few stops from Karlsplatz), however i would contend its 4 star rating, there was no air con for example. more

cWe have just returned from a week’s stay at the Austria Trend Favorita hotel in Vienna and I really cannot rate this hotel highly enough. They answered my email enquiry immediately and when we arrived, they gave us exactly the type of room we had requested. We asked for a quiet room with no smoking and it was indeed that... more

After reading some great reviews, my husband and I booked this hotel. Although it was clean, there were many other down points. The rooms were smokey, pillows were flat, breakfast such as cheeses tasted stale, most of the staff members were very rude and we found the location to be a bit out of the way. Pay a little more... more

We stayed at this hotel for 2 nights (the worst of my life). The biggest disadvantage of this hotel is the smoke all over it. Even the non-smoking rooms are smelling like a pub. I had a bad throat for 3 days. Also it is very noisy, you even hear the person next room snoring. Generally it's clean but the... more

We booked this hotel as part of a package through European Destinations. The hotel is about two blocks from the Keplerplatz U2 subway station. The hotel is about a mile from Vienna city center. But if you purchase a Vienna Card (highly recommended if you are staying at least 3 days), you can ride any tram or subway unlimited for... more

I stayed at the Favorita Hotel with my best friend; our goal was to find a nice hotel as our base to visit the city and that's exactly what we got. Sure the hotel is not in the city center but the Strassenbahn stop is just a stone throw away. take the bahn all the way to the Hilton hotel... more

Our family stayed in Aug 3 to Aug 6, 2007. We got the 6th floor. No air conditioning (most of the European hotels without air-conditioning, I don't know how hot it will be in a very hot summer), but those days the weather was cool enough for us to open half window and had a very good sleep. The room... more