Having booked a room over New Years through lastminute.com I was less than satisfied with both the standard of the room and the standard of help we received. Having spent a total of £577.11 for 5 nights, thus £115.42 per night and (according to the website for this price we should have been in a junior suite) The standard of... More

I would not advise anyone to go to this hotel! During my stay two pieces of clothing were taken away from my room. Not only this felt very bad, but the way the staff reacted or actually did not react was shameful. They even said that I should have locked my clothes in the locker! The manager was not reachable... More

Three nights here prompted by the good reviews on Tripadvisor. I'd paid for a standard room but the one I got was very spacious - when I checked out I asked, and it turned out I'd been upgraded - so YMMV, but I had a very pleasant stay. The room had a bedroom and small powder room upstairs, with skylight... More

This place was very good value for money. The rooms were comfortable (we had a suite for 3 people), breakfast was as good as we'd had across Europe. Staff were ok - probably didn't go out of their way to help suggest places to visit as we'd experienced from other hotels across Europe, but certainly were good when asked specific... More

An unpleasant stay of only a few hours! We were booked into a standard double and upon checkin we were offered an upgrade to a 'junior suite' for €30 per night which we took. I will put it this way - I can't imagine what the standard room is like if they consider the room we had a 'junior suite'.... More

Having stayed here before a few years ago (during the renovations, ugh), I knew not to be disappointed upon finding the hotel exterior is considerably less impressive than the photos... Anyway, I liked it here before (the staff were great when I asked to change to a quieter room away from building works), and I liked it even more the... More

This isn't the flashest hotel around but it's clean, comfortable, well-priced, and the staff are extremely pleasant. We were completely happy with our stay. The only notable downside is the location. This wasn't a problem for us as we like a brisk walk, but it is about 15 or so mins walk to the centre of the city and a... More

By any measure this is NOT a 4 star hotel, it's at best a poor 3 star. It was extremely disappointing. The hotel is split across a road, the main part on one side with the breakfast restaurant is new, clean and decent quality, the other half on the other side of the road is shabby and pretty run down.... More

We book this hotel after spending a lot of time trawling through many many hotel reviews on this site. From the out set it seemed to meet our requirements with regard to value and proximity to the city. I had chosen Vienna as the location for a suprise engagement for my girlfriend,taking in George Michael concert in the stad halle.as... More