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All 368 Vienna hotels

Mercure Wien City

4.0 of 5 Hotel   |   Hollandstrasse 3, Vienna 1020, Austria (Leopoldstadt)
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Ranked #157 of 368 hotels in Vienna
A recent review
3 of 5 stars reviewed yesterday
Savvy-Explorer85 Vancouver, BC
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475 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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English first
Vancouver, BC
20 reviews 20 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Location of hotel is great! About 7 minute walk to St. Stephen’s Cathedral and 3 minute walk to the city tram. Hotel staff are not friendly or helpful. We asked about places to eat and car hire to Budapest – they did not have any suggestions. Our room was basic and served its purpose. WIFI did not work in the... More

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Bad Nauheim, Germany
Top Contributor
58 reviews 58 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The check-in was very fast and well organized. The hotel is very close to the city and most of the sightseeing places are close by. The rooms are not exactly big but quite comfortable. The rooms are clean and well furnished. The breakfast has a variety of cheese, sausages. We enjoyed our breakfast. The Donau channel is just couple of... More

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Brooklyn, New York
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The location was good, on a quiet street just across the canal from the city center. The room was comfortable, albeit small. The breakfast was nice with a good variety. The service was good. There was a computer available in the lobby to access the internet.

Review collected in partnership with Accorhotels.com

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Seoul, South Korea
1 review
4 of 5 stars Reviewed 3 weeks ago

its accessibility to the city center is really nice by foot and al the staffs are friendly, but the only thing leave to be desired is quality of bed. it was really terrible what i experienced so far.

Review collected in partnership with Accorhotels.com

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Wiesbaden, Germany
Top Contributor
56 reviews 56 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

It was extremely hot in Vienna when we arrived. Our original hotel didn't have air conditioning, and with temperatures nearing 100 and windows that wouldn't open, we knew we needed to move. Mercure fortunately had vacancies and easily accommodated us. The hotel was nice, rooms were clean, and we were situated near a bunch of little cafés. The was also... More

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Buenos Aires, Argentina
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 13, 2014

The hotel is well-situated, just a few blocks away from the city centre, crossing Salztorbruecke and walking around 8 blocks you can reach Stephansdom Cathedral. The airport bus 1185 that stops at Schwedenplatz is only about two blocks away from the hotel. It takes 20 minutes from the airport to Shwedenplatz and costs 8 euro. i booked the hotel through... More

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Anita K, Front Office Manager at Mercure Wien City, responded to this review

Dear Viviana, thank you for taking the time to write a comment about your last stay at our hotel. We apologize for the fact that we were not able to fix the safe during your stay. It was a major problem that could not be solved during your stay. We have also guest safes at the front desk in case... More

New York City, New York
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 3, 2014

This hotel was very cute and clean. Hotels are hard to rate, however, because I wouldn't exactly call this a four-star luxury hotel. However, it was close to the city (we were able to walk everywhere), the rooms were clean and it was safe. There was no wifi in the rooms thought, which is really frustrating in this day and... More

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Anita K, Leiter Front Office at Mercure Wien City, responded to this review

Dear Nikki, thank you for taking the time to write some comments about your stay in our hotel Mercure Wien City. I agree with you, we are not a luxury hotel but we do our best to give every guest a memorable stay. Friendly service, clean rooms and a delicious breakfast are just some of our main features. We like... More

Lake Forest,CA
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 29, 2014

Excellent location near the center of Vienna. Rooms are nice and when the ac didn't work in my room they gave me an upgrade to an even better room at no charge! Especially after staying in super high priced london for 2 nights, this hotel I highly recommend. If something is wrong, ask and it should be taken care of... More

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Anita K, Leiter Front Office at Mercure Wien City, responded to this review

Dear guest, thank you so much for your lovely comments. We appreciate a lot that you see our efforts. Mistakes happen but we do our best to make your stay as comfortable as possible. Even if there is something wrong we love it if you guests give us the opportunity to solve the problem and make them happy. Have a... More

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Additional Information about Mercure Wien City

Address: Hollandstrasse 3, Vienna 1020, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Leopoldstadt
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Wien City 4*
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Also Known As:
Mercure Wien City Hotel Vienna
Mercure Hotel Wien City
Mercure Hotel Vienna

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Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
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#77 Business Hotel in Vienna #105 Luxury Hotel in Vienna
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Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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