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All 367 Vienna hotels

Mercure Wien City

4.0 of 5 Hotel   |   Hollandstrasse 3, Vienna 1020, Austria (Leopoldstadt)
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Mercure Wien City
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79%
Ranked #144 of 367 hotels in Vienna
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 1 week ago
rabbitman London, UK
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446 people have reviewed this hotel

Traveler rating
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    95
    14
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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  • Danish first
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  • English first
  • French first
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English first
London, UK
Top Contributor
90 reviews 90 reviews
87 hotel reviews
149 helpful votes 149 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here for 2 nights recently. I have stayed in the Mercure Zentrum before, which was great. The Mercure City is very slightly out of town (just over the river) and was quite a lot cheaper, so I thought I would give it a go. I arrived late to a friendly reception. I had a top floor room, which... More

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Neuhausen, Switzerland
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's a decent Hotel and met our expectation. Situated at walkable distance from tram and bus stop. We stayed here during Christmas time so almost all the nearby restaurants were closed but luckily found one Indian Restaurant (Namaste India) just at walking distance from here which was opened on both 25th and 26th December. Our room had all standard facilities... More

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Anita K, Front Office Manager at Mercure Wien City, responded to this review

Dearest guest, we thank you for the effort and time it took to leave a comment about your stay in our hotel here on Tripadvisor. It is a pleasure to hear that you enjoyed your stay with us. Many thanks for the good review and all the best to you. The distance to the inner city is really short, about... More

Svalöv
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I spent the last weekend at the hotel with a Group of 45 Swedish long distance runners. We had a lovely stay and enjoyed the friendly service. The Breakfast was perfect before the Half Marathon run! I would certainly use the hotel again, both for groups and individuals.

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Anita K, Front Office Manager at Mercure Wien City, responded to this review

Dear Swedish Marathon runner! Thank you so much for that perfect review! We are very happy to hear about your good experiences in Vienna. All the best to you and your friends and it is our hope that you will come back soon. There are many marathons in Vienna :) Best regards, Celal Korkusuz Guest Relation Manager More

Top Contributor
56 reviews 56 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 15, 2014

Stayed for 4 nights on business. Hotel is located close to Schwedenplatz, where the bus from the airport stops. 10 minutes walk to the city centre. Room was clean and spacious. Used wired internet in the room which was fast. Ordered room service on the first night which arrived promptly and was tasty. Breakfast was adequate. Staff were professional and... More

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Anita K, Leiter Front Office at Mercure Wien City, responded to this review

Dear Sir or Madam, what a nice comment. Thank you very much! We appreciate your feedback and would love to welcome you soon again. Best regards, Anita Köstler Front Office Manager More

Jena, Germany
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 15, 2014

At check in we were offered an upgrade of either 10 euro per night or 30 euro per night for a privilege room. We chose the privilege as that was with a pod coffee machine and free mini bar with bathrobes (although with no sauna/spa avail). We got to the room, checked out the mini bar... and checked into a... More

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Anita K, Leiter Front Office at Mercure Wien City, responded to this review
Google Translation

Sehr geehrte Frau Melissa, vielen Dank für Ihre Bewertung hier auf Tripadvisor. Es tut uns leid zu hören, dass Sie... More

Bucharest, Romania
Contributor
17 reviews 17 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 13, 2014

the location and staff are great. I've been there three times and everything was ok: the wifi, breakfast (lost of various food), great coffee. Is 12-15 minutes walk from Stephan's Cathedral, if you was to want to stroll in the neighborhood the Carmelit Square is just in the corner of the street. Is quiet and confortable.

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Anita K, Leiter Front Office at Mercure Wien City, responded to this review

Dear Sirs, thank you for taking the time to comment your stay at our hotel Mercure Wien City. We are happy to hear that you like staying with us and it is a pleasure for us to have you as a regular guest. You are right, also the second district has a lot to offer as the Jewish community is... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 7, 2014

My SecretHotel booking resulted in one night spent at this hotel at a very reasonable price. Had I not got the discount, the full price offered by the hotel itself would have been unreasonable. The location is actually quite convenient, ambiance nice, staff is friendly and helpful, but we are far from the luxury and ambitious that the description provided.... More

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Anita K, Front Office Manager at Mercure Wien City, responded to this review

Dear guest, thank you for taking the time to comment your stay at out hotel Mercure Wien City here on Tripadvisor. We would like to thank you for the positve feedback and are happy to hear that you had a good time in Vienna. As for the breakfast price. It is an all-you-can-eat buffet breakfast with all kind of hot... More

Brighton, United Kingdom
1 review
4 of 5 stars Reviewed February 28, 2014

Just a 10 min walk into the main city centre, this hotel was great value for money. Clean good size rooms, freshly prepared breakfast and very welcoming staff who were happy to answer any questions we had. Highly recommend for short breaks to Vienna, would happily stay there again.

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Anita K, Front Office Manager at Mercure Wien City, responded to this review

Dear Liz, thank you for the great feedback! We are happy to hear that you could enjoy location, breakfast and the friendly atmosphere in our hotel. As we have recently renovated our lounge next to lobby and are proud to be able to show you from our best side. We hope to see you again soon and thanks for sharing... More

Belgrade, Serbia
1 review
5 of 5 stars Reviewed February 18, 2014

Hotel employees always helpful, excellent position of hotel, good sleep, excellent food. I am more then satisfied, and each time I am in Vienna I am staying in this hotel. Only problem is WiFI which is not working ok in all rooms. But definitely hotel for recommendation.

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Anita K, Front Office Manager at Mercure Wien City, responded to this review

Dear Ivana, what a wonderful feedback! The entire team would like to thank you for that perfect comment. The wifi problem will be finally solved soon. We hope to be able to welcome you soon again and wish you many perfect stays as the previous ones at our Hotel Mercure Wien City. Best regards, Anita Köstler Front Office Manager More

Vienna, Austria
2 reviews
5 of 5 stars Reviewed February 14, 2014

I stayed in this hotel for more then 2 years, I really like this hotel. Clean cosy rooms, fast wi-fi, delicious breakfast and very friendly staff. Actually this is my favourite hotel, I always feel that the staff is helpfull and do everything to make me feel home.

Was this review helpful? Yes
Anita K, Front Office Manager at Mercure Wien City, responded to this review

Dear Lucie, thank you so much for that great review! We love having you as a guest every week and hope to be able to welcome you for many years still to come. See you on Monday! Best regards, Anita Köstler Front Office Manager More

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Additional Information about Mercure Wien City

Also Known As:
Mercure Wien City Hotel Vienna
Mercure Wien City Hotel
Mercure Hotel Wien City
Mercure Hotel Vienna
Address: Hollandstrasse 3, Vienna 1020, Austria
Location: Austria > Vienna > Leopoldstadt
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#74 Business Hotel in Vienna
#92 Luxury Hotel in Vienna
#109 Family Hotel in Vienna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Wien City 4*
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