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All 366 Vienna hotels

Mercure Wien Zentrum

4.0 of 5 Hotel   |   Fleischmarkt 1a, Vienna 1010, Austria (Innere Stadt)
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Ranked #106 of 366 Hotels in Vienna
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Rodolfo A Stockholm, Sweden
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923 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Molndal, Sweden
Top Contributor
58 reviews 58 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I like this size of hotel, not to small and not like living in a huge factory. Comfortable, clean and pleasant room. Modern and high standard. Well received at the reception. Very good breakfast buffet. 15 minutes walk from the railway station. One of the shopping streets starts just outside,

Was this review helpful? Yes
Florian F, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you very much for describing your recent experience with us! It is always a pleasure to receive positive feedbacks and your words give us all the right motivation to offer you always the best service. We will be happy to welcome you again in our Mercure Wien Zentrum! All the best from wonderful Vienna, Florian Ferstl &... More

Birmingham, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked elegant room in old building where we had stayed before- this is shut for renovation!! Nobody advised us via email that this was the case.They gave us another room on the 9th floor - shower leaked - no plug in the sink - they replaced this plug with a really dirty one so that had to be replaced again.... More

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Bratislava, Slovakia
Contributor
20 reviews 20 reviews
18 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked Mercure Wien Zentrum for a weekend stay in Vienna mostly for its proximity to the subway and to the center of the city, opted for a special online offer to include breakfast. We appreciated the warm welcome at check-in, only to find out a few minutes later that our room is a Privilege room with a range of amenities... More

Was this review helpful? Yes
Florian F, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you so much for your terrific review after your stay in Mercure Wien Zentrum! To read that you enjoyed your time here, the location, the comfort of our privilege rooms and the kindness of our Staff is of a great motivation for us! It would be a pleasure to welcome you again here! Best wishes from Vienna!... More

Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was fortunate to be put up in a newly renovated room. The interior was modern and clean and bathrooms are good. Love the showers and high water pressure. Only complaint is that the rooms are dim. There are two wings to this hotel. One of the wing's lobby may look old, but the new rooms are nice. Wi-fi is... More

Was this review helpful? Yes
Florian F, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you very much for sharing your experience in our hotel with the Tripadvisor readers. I am glad that you had an overall pleasant time with us. The positive feedbacks of our guests are for the staff the best motivation in offering you the best service. We look forward welcoming you soon. Greetings from Vienna, Florian Ferstl &... More

new yrok
Top Contributor
51 reviews 51 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 18, 2014

The location is perfect! And the staff was wonderful The hotel actually has 2 buildings. We were in the newer one and had booked ( by accident ) a "privileged room" which included a free mini bar ( no hard liquor ) and robes and wifi. Our friends started in our building but moved across the street to the older... More

Was this review helpful? Yes
Florian F, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Guest, Thank you very much for having taken the time to share your impressions about your last visit on TripAdvisor. It was a pleasure to read that you felt comfortable in our rooms and you took advantage of our perfect location directly in the heart of the city. I hope that we will have the pleasure to welcome you... More

Mulhouse
Contributor
15 reviews 15 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed October 13, 2014

Upset..... No wifi in the room means for me .... No contacts with my family ..... Means no work in the spare time ..... Means huge bill of mobile data !!! What is this hotel that force me to such things just because they don't want wifi in the room ????? Never again.

Was this review helpful? Yes 1
Florian F, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you for your comments, I deeply regret that you did not enjoy your stay with us. Please be assured that internet is available in all off our rooms free of charge. I am very sorry if you experienced some connection problems. We hope that we will have an opportunity some time in the near future to convince... More

Porto Alegre, Rio Grande do Sul, Brazil
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 5, 2014

Everything is good in this hotel. The location is perfect for tourists and the place itself is very beautiful. The recepcionists are helpful providing you maps and explanations about. The bedroom is big, the wifi really works and the shower is good. Strongly recommended.

Was this review helpful? Yes
Florian F, Guest Relations Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, Thank you so much for the incredibly good feedback! We are all so happy to read your words! These are a great motivation in offering every guest the best service! I wish you all the best and see you at your next visit in Vienna! Best regards, Florian Ferstl & Team Guest Relation More

Purmerend, The Netherlands
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed October 3, 2014

The hotel is situated in a small street, but all streets in the city center are like that. My room was on the first floor in the main building but street noise was hardly audible. The room itself was compact and clean with a comfortable bed. The modern bathroom was small with a walk-in shower. I got the impression that... More

Was this review helpful? Yes
Florian F, Guest Relations Manager at Mercure Wien Zentrum, responded to this review

Dear guest, thank you so much for describing your recent experience in our hotel. It is a pleasure to read that your stay with us was pleasant, comfortable and that you enjoyed our location in the heart of the city! Thank you so much for the excellent feedback about our brekfast buffet and our staff! We look forward welcoming you... More

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Additional Information about Mercure Wien Zentrum

Address: Fleischmarkt 1a, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Innere Stadt
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Wien Zentrum 4*
Number of rooms: 154
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Also Known As:
Mercure Wien Zentrum Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Hotel Vienna

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