We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 363 Vienna hotels

Mercure Wien Zentrum

4.0 of 5 Hotel   |   Fleischmarkt 1a, Vienna 1010, Austria (Innere Stadt)
Hotel website
Hotel amenities
Special Offer
Package Deal
Mercure Wien Zentrum
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Mercure Wien Zentrum to your Saves list
Ranked #102 of 363 Hotels in Vienna
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Tomislav Š Zagreb, Croatia
Write a Review

960 reviews from our community

Traveler rating
    286
    468
    154
    43
    9
See reviews for
135
464
67
139
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (960)
  • Mar-May only
    (214)
  • Jun-Aug only
    (273)
  • Sep-Nov only
    (227)
  • Dec-Feb only
    (246)
All months
Zagreb, Croatia
1 review
3 of 5 stars Reviewed 1 week ago

We traveled to Vienna as a family of four, just for one night over this weekend. I found the hotel on trip advisor and the pictures looked fine and its a 5 minute walk from Stephans square. So the location is great and I called personally to book two standard rooms for 1 night and agreed to take a no... More 

Was this review helpful? Yes
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, We hope you had a safe journey back home. We appreciate and we would like to say "Thank You" that you took the time to leave your feedback and your impressions about our hotel on TripAdvisior,, as your comments are valuable to us in order to continuously improve our service and standards. Please allow me to express my... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

It's just a super-great location. Center of Vienna with all the goodies within minute ride. The staff is great, the rooms are cozy and in the morning you have a lot of cafes (in which you can actually smoke) just in front of the hotel. Let the party begin!

Was this review helpful? Yes
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, Thank you very much for this great review and comments on TripAdvisor. We are delighted to hear that we were able to fulfill your expectations. Whenever Vienna is on your travel list we would be happy if we can be your first choice again. Meanwhile I send you warm regards from Vienna, Florian Ferstl & Team Assistant Front... More 

Newcastle, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for New Years eve with our adult son and partner, great spot. Hotel recently renovated in a predictable but pleasant style for a chain of hotels. Staff helpful and breakfast wide range of food. Coffee could be better but that is our only criticism, from an automatic machine.

Was this review helpful? Yes
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, Thank you very much for taking the time to share your review with us on TripAdvisor. We are delighted to hear that we were able to fulfill your expectations. Whenever Vienna is on your travel plan again we would be happy if we are your first choice again. Warm regards, Florian Ferstl & Team Assistant Front Office Manager More 

Stockholm, Stockholms Län, Sweden
Contributor
15 reviews 15 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel for 6 nights over the New Year. Easy walking distance to all attractions in the inner town area, shops sights, and many good restaurants within a 5 minute walk. We were well received upon arrival, the room was clean and in order with tea/ coffee making facilities and a mini bar large enough to store... More 

Was this review helpful? Yes
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear guest, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as encouragement... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What an excellent hotel . We had a lovely stay over the Xmas period . The staff were excellent , very helpful and kind . The hotel is ideally situated in the inner stadt just a stones throw from all the main attractions . The room was lovely albeit a little dark and the beds were especially comfortable . We... More 

Was this review helpful? Yes
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear guest, Thank you very much for your positive feedback concerning our Mercure Wien Zentrum. We really appreciate that you took your time to write us on tripadvisor. It is a great pleasure for us to read that our service met your expectations and that you felt comfortable with us. We would be very pleased of having the opportunity of... More 

Pembroke Pines, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotels has a great location in the center of vienna. The rate, the check in and out was great and the employees were very helpful. I did not have breakfast but on our last day I went downstairs to the restaurant and asked for coffee and bread and butter to take them to my room and was given them... More 

Was this review helpful? Yes
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, Thank you very much for your kind words about our hotel! We truly appreciate your feedback and taking the time to share this with us. It is always rewarding to hear that our valued guests enjoy their stay and that our location in particular are recognized and appreciated. I am really sorry that we could not provide any... More 

Den Bosch/Netherlands
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

In the heart of the city center of Vienna, surrounded by numerous café’s, bars, restaurants, shops, metro,… The ideal location to explore this very nice city. We travelled with two adults and one child (10 years) and booked two superior rooms. Upon arrival, the staff was very friendly and I was surprised about all the nice Club Accor goodies which... More 

Was this review helpful? Yes
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, Thank you very much for having taken the time to write a review of your recent stay with us on TripAdvisor. We are glad to read that you enjoyed your stay at our hotel from the beginning to the end of your stay and we were able to fulfill your expectations. If your travel plan brings your ever... More 

London, United Kingdom
Top Contributor
73 reviews 73 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a great time! The hotel is in the perfect location, so easy to go visiting sites, museums, palaces, churches etc... lots of restaurants around and close to some amazing vegan and vegetarian places , which helped. The room was clean though small, but really comfortable. Maybe the only thing that needs working on is the beds.. they should... More 

Was this review helpful? Yes
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, Thank you very much for your kind words about our property. We truly appreciate your feedback and taking the time to share this with us. It is always rewarding to hear that our guests enjoyed their stay, our location and our rooms. For your next visit I can recommend you to ask before your stay for a room... More 

Manchester, United Kingdom
Top Contributor
525 reviews 525 reviews
168 hotel reviews
228 helpful votes 228 helpful votes
5 of 5 stars Reviewed 4 weeks ago

You will see I have been here a few times before. It's a great location.Reception Team are lovely. Room 903 still wow.Decor as new as the day it was redone. It is truly a hospitable place. Vienna has something for everyone,lovely old buildings,night life,shopping etc etc.

Was this review helpful? Yes
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear Janet! Let me thank you sincerely for the excellent feedback about your stay in our hotel! It is a real pleasure to read your words on Tripadvisor. It is a pleasure to know that you appreciated to stay once again in your favorite room. Thank you for choosing our hotel and see you soon! Best regards from Vienna, Florian... More 

Monterrey, Mexico
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 25, 2014

Two girls traveling through Vienna to enjoy gluwien and all things Christmas. This hotel is modern but still maintains a European flair. The lobby decor was elegantly decorated for the Christmas season and inviting. The fresh tangerines located as you enter made us feel welcomed and were a nice snack. The small, sleekly renovated and clean bedrooms are large enough... More 

Was this review helpful? Yes
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear Amanda, thank you so much for describing your recent experience in our hotel. It is a pleasure to read that your stay with us was pleasant, comfortable and that you enjoyed our excellent location in the heart of the city! Thank you so much for the excellent feedback about our staff! I also forwarded your words to Lukas. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Mercure Wien Zentrum? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Wien Zentrum

Address: Fleischmarkt 1a, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Innere Stadt
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Wien Zentrum 4*
Number of rooms: 154
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Hotels.com, Cheap Tickets, Orbitz, Despegar.com, Agoda, TripOnline SA, Odigeo, ACCOR and Tingo so you can book your Mercure Wien Zentrum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Wien Zentrum Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Hotel Vienna
Hotel Style:
#74 Luxury Hotel in Vienna
#75 Family Hotel in Vienna
#77 Business Hotel in Vienna
#85 Romantic Hotel in Vienna

146 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (136)
Viewed
Bathroom (22)
Viewed
Room/suite (46)
Viewed
Hotel & grounds (22)
Viewed
Dining (5)
Viewed
View from room (3)
Viewed
Other (38)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Dining (2)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (4)
Hotels you might also like...
Check In Check Out
Price Your Stay