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Mercure Wien Zentrum

#99 of 364 Hotels in Vienna
Certificate of Excellence
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Fleischmarkt 1a, Vienna 1010, Austria
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Mercure Wien Zentrum
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Ranked #99 of 364 Hotels in Vienna
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Louise J
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991 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is ideally situated close to Vienna's tourist and shopping districts and very easily accessed by public transport. The room itself and hotel facilities were all also excellent and the staff were very helpful.

Was this review helpful? Yes 2
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you very much for taking the time to post this wonderful review on Tripadvisor.com. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I am delighted to read that you particularly enjoyed our perfect location and the efficiency and kindness of all of us. I will... More 

Joensuu, Finland
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent there three nights on March. Location of the hotel is excellent: quiet surroundings on a little sidealley and U-Bahn station and shopping streets are on walking distance. Staff is very friendly and everything went very smoothly. Extrapoints for free maps and brochures for sightseeing tours, happenings etc. we got when checked in.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you very much for describing your recent experience with us! It is always a pleasure to receive positive feedbacks and your words give us all the right motivation to offer you always the best service. We will be happy to welcome you again in our Mercure Wien Zentrum! All the best from wonderful Vienna, Florian Ferstl &... More 

Eksjo, Sweden
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed here several times, always nice. The breakfast is a bit on the pricey side (18 euros for one day), but there is a Starbucks and a nice grocery store (SPAR) closeby if you want alternatives.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, Thank you very much for taking the time for your feedback on TripAdvisor. Your opinion is very important for us and for our guests. We are very glad that we were able to fulfill your expectations and you took advantage of our perfect location in the city center and of our Nespresso machine in your Privilege room. Whenever... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Excellent hotel. I have returned on several occasions now when in Vienna for work. It is in a great location. The rooms are clean & comfortable & the staff very helpful. The hotel has a restaurant which I used for (good) breakfast, but it does serve also dinner. There are plenty of other restaurants within easy walking distance too.

Review collected in partnership with this hotel

Was this review helpful? Yes
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear guest, Thank you very much for your positive feedback concerning our Mercure Wien Zentrum. We really appreciate that you took your time to write us on tripadvisor. It is a great pleasure for us to read that our service met your expectations and that you felt comfortable with us. We would be very pleased of having the opportunity of... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We kindly thank to Mr. Panaglitopdus ( the manager) and the reception desk staff ( Andreas, Lukas, Florian, Kerstin, Katherina) , the kitchen chief Yvonne, Luke and staff ( Tamara, and a friend) , the housekeeper ''Saray'' for making our trip very comfortable and memorable. The hotel building is the second one of two hotel buiding, and it is renovated... More 

Was this review helpful? Yes
Freiburg im Breisgau, Germany
Top Contributor
52 reviews 52 reviews
32 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

I stood there during a business trip to Vienna. It is located very close to the center and offers very clean and efficient rooms. Despite its vicinity to the city center, it is rather quite (I had room 109, wich is one of the smaller ones and located to the front) and I could sleep comfortably. I think the price... More 

Was this review helpful? Yes
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, Thank you very much for your kind words about our hotel! We truly appreciate your feedback and taking the time to share this with us. It is a great pleasure for us to read that our service met your expectations and that you felt comfortable with us. We would be very pleased of having the opportunity of welcoming... More 

Almaty, Kazakhstan
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Best location for both business traveller and tourists, all landmarks and attractions in the walking distance. Good quality personnel starting from reception, restaurants and house keeping etc. Food is great! The rooms are not spacious in size, but clean with modern comfortable design, with right temperature and clean air. The only weakness is the smell in the narrow corridor, but... More 

Was this review helpful? Yes 1
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you so much for your terrific review after your stay in Mercure Wien Zentrum! To read that you enjoyed your time here, the location, the comfort of our rooms and the kindness of our Staff is of a great motivation for us! It would be a pleasure to welcome you again here! Best wishes from Vienna! Florian... More 

Harbin, China
Top Contributor
64 reviews 64 reviews
25 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Mercure Wien Zentrum is very conveniently located. There's quite a lot to see in Vienna, so a few spots are at walking distance and others can be reached by public transportation. In our case we used the metro (U-Bahn) and Schwedenplatz Station is 5 minutes away from the hotel. The surroundings are very quiet despite being centrally situated. The room... More 

Was this review helpful? Yes
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear guest, Thank you very much for your positive feedback concerning our Mercure Wien Zentrum. We really appreciate that you took your time to write us on tripadvisor. It is a great pleasure for us to read that our service met your expectations and that you felt comfortable with us. I am happy to tell you that we have improved... More 

Brazil
Top Contributor
51 reviews 51 reviews
18 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location is perfect, close to subway station and within the old town where you can do everything by walking. The room's comfort is Mercury standard, the staff are friendly, the quality and taste of breakfast are very good and check in and check out are fast. If you are accor membership silver, you can get a voucher of some... More 

Was this review helpful? Yes
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear guest, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as encouragement... More 

Munich, Germany
Contributor
15 reviews 15 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 10, 2015

The Hotel Mercure Wien Zentrum is conveniently located close to the Stephansdom, arguably the heart of Vienna, and five minutes by foot away from the Schwedenplatz underground station (and airport bus connection). Rooms display the refurbished Mercure style. They may appear relatively small, but they are well equipped and everything is nice and clean. I stayed in a privilege room,... More 

Was this review helpful? Yes
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, Thank you very much for having taken the time to write a review of your recent stay with us on TripAdvisor. We are glad to read that you enjoyed your stay at our hotel from the beginning to the end of your stay and we were able to fulfill your expectations. Thank you very much for your words... More 

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