We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 368 Vienna hotels

Mercure Wien Zentrum

4.0 of 5 Hotel   |   Fleischmarkt 1a, Vienna 1010, Austria (Innere Stadt)
Hotel website
Hotel amenities
Special Offer
Package Deal
Save Saved
You added Mercure Wien Zentrum to your Saves list
Mercure Wien Zentrum
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
80%
Ranked #108 of 368 Hotels in Vienna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Martha N Denver, Colorado
Write a Review

876 reviews from our community

Traveler rating
    253
    429
    143
    43
    8
See reviews for
124
425
63
130
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Denver, Colorado
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We had a great visit! The hotel was in a really great location, easy to walk to sights as well as hop on public transportation. The staff here were very helpful and answered so many of our questions! The rooms were clean, beds were comfortable, everything we needed! Would definitely stay here again!

Was this review helpful? Yes
Stockholm, Sweden
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel has very good location with in the city centre with lots of restaurants, shopping and bars closeby. The rooms were quite small but very clean with free wifi. I would prefer a real door to the bathroom instead of a sliding glassdoor. I don't know if all rooms are like that. The television did not have any english... More

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The hotel had a great location within Vienna's first district and was a 3-5 min. walk away from Stephansdom. The rooms were clean and very comfortable and the staff were helpful! One detractor was the lack of parking in the area. Would definitely visit again.

Was this review helpful? Yes
Ferstl F, Guest Relations Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, Thank you very much for taking the time for your feedback on TripAdvisor. Your opinion is very important for us and for our guests. We are very glad that we were able to fulfill your expectations and you took advantage of our perfect location in the city center. Whenever your travel plan brings you back to Vienna we... More

Mudgee, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

The property is in a great location, right in the heart of town, the staff were friendly and helpful. The rooms were clean but dated and some of the fixtures were broken. No English television for news unless you wanted to pay extra, fairly poor for an international chain. Was OK, but not great, but then again, we didn't spend... More

Was this review helpful? Yes
Newcastle
Top Contributor
52 reviews 52 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in the Innerstadt area of Vienna, so really handy for sightseeing and eating, with many of the popular tourists sights in easy walking distance. The staff were friendly and helpful, which always makes a stay more enjoyable. Rooms were comfortable and - my own personal quality control measure - the showers were roomy and powerful! We had... More

Was this review helpful? Yes
Israel
Contributor
18 reviews 18 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there for 3 nights with my adult son. The hotel is near all the attractions and all is in the walking distance. The room is clean and comfortable with a big shower tap and free wifi. We didn't have a view but this didn't bother us.The breakfast was great but it was presented very confusing. The value for... More

Was this review helpful? Yes
Ferstl F, Guest Relations Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, Thank you very much for having taken the time to share your impressions about your last visit on TripAdvisor. It was a pleasure to read that you felt comfortable in our rooms and you took advantage of our perfect location directly in the heart of the city. I hope that we will have the pleasure to welcome you... More

Amsterdam, Niederlande
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We picked the hotel because of the great central location - directly in the center (1. Bezirk) just 2-3min walk from the famous "Stephansdom" and all the other monuments. Arriving by plane we took the CAT (City Airport Train) and from there you can take the U3 (direction Ottakring) for 2 stops and you are almost there! The hotel as... More

Was this review helpful? Yes
Ferstl F, Guest Relations Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you so much for your excellent feedback after your stay in our Hotel! Your enthusiasm and satisfaction are the best motivation for us all as we strive to provide you always the best service. It would be a pleasure to welcome you again soon in Mercure Wien Zentrum! Best wishes from Vienna, Florian Ferstl & Team Guest... More

Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Mercure is a very nice little hotel in a great location. It is a 5-10 minute walk to Stephanplatz (the center of Innere Stadt/Old Town). From there, you can walk down any one of the major shopping streets, to the Opera, to the museums, to City Hall and Volksgarden, or anywhere else in town. It is also very close... More

Was this review helpful? Yes
Ferstl F, Guest Relations Manager at Mercure Wien Zentrum, responded to this review

Dear guest, thank you very much for taking the time to leave a comment on tripadvisor! It`s pleasure to read, that you`ve obviously enjoyed your time in Vienna! We are happy that you could make us of our excellent location directly in the beautiful city center! We are already looking forward to welcoming you next time! Best regards from Vienna,... More

Lancaster, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The hotel is situated in the centre of old Vienna and is in walking distance of all the central attractions. However, located on a side street, it is very quiet and doesn't suffer from noise problems. We found the room to be very comfortable and well maintained. The bathroom was a particular highlight of the room, modern and well constructed.... More

Was this review helpful? Yes
Ferstl F, Guest Relations Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you very much for sharing your experience in our hotel with the Tripadvisor readers. I am glad that you had an overall pleasant time with us. The positive feedbacks of our guests are for the staff the best motivation in offering you a better service. We look forward welcoming you soon. Greetings from Vienna, Florian Ferstl &... More

Andalucía
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I chose this Hotel after reading some reviews in Tripadvisor. I also chose it for its location: close to Stephen Plazt. It was my first time in Vienna. Once I came back, I would advise other travellers to try to stay in a Hotel closer to the Opera. It would be a more convenient location to take, for example, any... More

Was this review helpful? Yes
Ferstl F, Guest Relations Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you for sharing your opinion after your stay with us. I regret to read that our hotel and service did not meet your expectation and I do truly apologize. I please ask you to contact us under h0781@accor.com: we would be glad if you could give us more information about your experiences regarding the service of our... More

Owners: What's your side of the story?
If you own or manage Mercure Wien Zentrum, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Mercure Wien Zentrum? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Wien Zentrum

Address: Fleischmarkt 1a, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Innere Stadt
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Wien Zentrum 4*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Hotels.com, Orbitz, Tingo, Cheap Tickets, Expedia, Priceline, Agoda, ACCOR, TripOnline SA, Odigeo, Otel and Venere so you can book your Mercure Wien Zentrum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Wien Zentrum Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Hotel Vienna

112 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (103)
Viewed
Room/suite (37)
Viewed
Bathroom (15)
Viewed
Hotel & grounds (12)
Viewed
Dining (3)
Viewed
Other (36)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Dining (2)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (4)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Vienna with
any amenities