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All 369 Vienna hotels

Mercure Wien Zentrum

4.0 of 5 Hotel   |   Fleischmarkt 1a, Vienna 1010, Austria (Innere Stadt)
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79%
Ranked #104 of 369 hotels in Vienna
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
dred11 shropshire, UK
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872 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
shropshire, UK
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There are hundreds of hotels in Vienna, and quite a few Mercures, but I think this one has an almost perfect position. About 2 mins walk from the Morzinplatz airport bus stop (a huge saving on a taxi), equally close to the Stephanplatz tram, underground and river boat stations, and within walking distance of most of the museums and palaces... More

Was this review helpful? Yes
Moustakas K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you so much for leaving your feedback on your recent stay in Mercure Wien Zentrum. It put smiles upon our faces to read that you had a comfortable time with us and you got advantage of our perfect location directly in the city center! We look forward welcoming you again soon! Best greetings from sunny Vienna, Florian... More

Houston, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Just returned from a week trip to Vienna. We have stayed here at the Mercure Wien Zentrum before. This Hotel is perfectly situated for a walking tour of the first district, the great upscale shopping and visiting the many historical sites. The Vienna public like Americans, most speak English and are always very helpful. The Hotel is clean, well appointed,... More

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Moustakas K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Joseph, thank you so much for describing your recent experience in our hotel. It is a pleasure to read that your week with us was pleasant, comfortable and that you enjoyed our excellent location in the heart of the city! Thank you so much for the excellent feedback about our staff! We look forward welcoming you again for your... More

Mumbai (Bombay), India
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Although a bit pricey and with smallish rooms, this hotel is located bang in the center of Vienna city and accessible to most places. The hotel has a tie up with a parking facility located close by in case you plan to drive (like we did) for 25 euros for 24 hours.

Was this review helpful? Yes
Moustakas K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you so much for reviewing our hotel after your stay with us. We are pleased to read that you had a comfortable time here and you took advantage of our terrific location, right in the heart of the austrian capital. We will be happy to welcome you again soon in our hotel! Warm regards from sunny Vienna,... More

Peterborough
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

Standard chain hotel with significant shortcomings. The hotel is in two halves, 120m apart, in separate streets with two flights of steps between the two streets. Don't expect any help with hauling your luggage from one half of the hotel to the other should you check into the 'wrong' half. The bed was fine and the breakfast of a 'local'... More

Was this review helpful? Yes
Moustakas K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you for leaving a detailed comment after your recent stay with us. I regret to read that you did not feel comfortable in our hotel: please accept our deepest apologies. We have been in daily contact with our internet provider as we were experiencing some troubles and I can assure you that they now could improve the... More

Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights. The location is absolutely fabulous. It is located just off the main shopping street, so it is quiet at night, but just a minute's walk to the centre of activity. The rooms are good. A bit old and not the best decor. The cutest thing about the hotel is the rubber ducky they keep... More

Was this review helpful? Yes
Moustakas K, Leiter Front Office at Mercure Wien Zentrum, responded to this review

Dear guest, thank you for your positive and motivating words regarding your stay with us! We do apologize for the inconveniences regarding the bad Internet Connection regarding your stay! At the end of the year our classic house is going to be completely renovated, there will also be an improvement of the Internet! I will share your comments with our... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel was a gem! Close to the tram and train stations, close enough to walk to just about all the attractions in Vienna. The staff were warm and welcoming and the room which was a good size had air conditioning which we could control. It was very much needed as it was around 35 degrees when we were there!... More

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Moustakas K, Leiter Front Office at Mercure Wien Zentrum, responded to this review

Dear guest, thank you so much for your great feedback regarding your stay in our hotel! We are happily looking forward to welcoming you another time! Best regards from sunny Vienna Katharina Moustakas Front Office Manager More

Melbourne, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a 3 night stay here and it was exactly what we needed. The location is perfect with all the places we wanted to visit all within walking distance. The room may be a little small but it was a great, clean, modern looking room with everything that we needed. Breakfast was great with enough options to keep you... More

Was this review helpful? Yes
Elena Covelli K, Leiter Front Office at Mercure Wien Zentrum, responded to this review

Dear guest, thank you very much for taking the time to leave a comment on tripadvisor! It`s pleasure to read, that you`ve obviously enjoyed your time in Vienna! We are happy that you could make us of our excellent location directly in the beautiful city center! We are already looking forward to welcoming you next time! Best regards from sunny... More

Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

One of the best Mercure stay I've had so far. The hotel is situated at the Vienna City Centre and is about 2-3 mins walk from the Metro station. Upon check-in, I had a free upgrade to a privilege room as i am a member of Accor. (So if you are not a member yet, do join Accor.) Overall, i... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Elena Covelli K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Guest! Let me thank you sincerely for the excellent feedback about your stay in our hotel! It is a pleasure to know that you appreciated the free upgrade in one of our new refurbished Privilege Room! Thank you for choosing Mercure and see you soon in one of our hotels! Best regards from Vienna, Elena Covelli & Team Mercure... More

Zurich, Switzerland
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The Mercure hotel is centrally located - 5 min. walk to the Stephansdom. Eventhough rooms are very small they have everything you need and they are serviced promptly and efficiently. Breakfast is excellent and for a small hotel you get a big choice and everything is fresh. Staff is very very friendly, quick and helpful. A hotel we would come... More

Was this review helpful? Yes
Elena Covelli K, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear guests, it`s a real pleasure to read your great and lovely feedback regarding your stay with us! Thank you so much for the nice and motivating words for our staff, we will share your comments with the entire team! We are happily looking forward to welcoming you again! Best wishes from beautiful Vienna, Florian Ferstl Guest Relation More

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Additional Information about Mercure Wien Zentrum

Address: Fleischmarkt 1a, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna > Innere Stadt
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Wien Zentrum 4*
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Also Known As:
Mercure Wien Zentrum Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Hotel Vienna

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#73 Luxury Hotel in Vienna #73 Business Hotel in Vienna #77 Family Hotel in Vienna #82 Romantic Hotel in Vienna
Hotel Class
Official Description (provided by the hotel)
Right in the heart of Vienna in the historic city centre. Not only business life of the city takes place in close neighbourhood, also cultural life pulsates all around : St.Stephans cathedral, the State Opera, the recently re-opened Albertina, Hofburg, Museums Quarter and the exclusive shopping areas are within walking distance. The hotel offers all facilities for a perfect stay and more: individual service with Viennese charm and the world famous Viennese Cuisine. ... more   less 
Number of rooms
154

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