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Mercure Wien Zentrum

#108 of 366 Hotels in Vienna
Certificate of Excellence
4.0 of 5
Hotel website
Fleischmarkt 1a, Vienna 1010, Austria
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1 room 1 guest
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Mercure Wien Zentrum
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1,088 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

I checked in late at night after very long flight from Australia. Thinking I would want to sleep late staff happily organised late check out for a €29 fee. Room was clean and comfortable, but air conditioning was not working properly. Staff were able to quickly organise a fan. Slept comfortably in a very quiet room. On check out as... More 

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London, England
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had a few days here in June. Nice hotel, rooms very clean and comfortable. Breakfast was expensive but very wide choice and good quality. Didn't have the smoking room we had requested for the first night but moved us quickly and without fuss the next morning. Great location just a few minutes away from the cathedral. Would stay again.

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Dhahran, Saudi Arabia
1 review
1 of 5 stars Reviewed 5 days ago NEW

To whom it may concern, Its our first time in Vienna. I am a loyal customer to Accor hotels worldwide. I booked two rooms 3 months ago for two nights 25th August and 26th of August 2015, requested a quite rooms, but First impression i got a hotel front noisy rooms and right in front of the elevator very closely.... More 

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East Greenwich
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in a very accessible, great central location-most sights easily walking distance! It is small, rooms are compact but clean, with new amenities; except the A/C wasn't too cool-unfortunately during a heatwave.. The staff was attentive, mostly nice; esp. lovely server in restaurant: Melanie who was wonderful.

Was this review helpful? Yes
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you so much for your feedback! It`s great to hear that you have enjoyed you stay with us! We are happily looking forward to welcoming you again! Best regards from hot Vienna! Florian Ferstl Assistant Front Office Manager More 

Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed very much staying at this hotel. the hotel is located in a great central location. Very pleasant and polite service. very nice, fully equipped room, Very clean and comfortable. much recommended

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Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, Thank you very much for having taken the time to share your impressions about your last visit on TripAdvisor. It was a pleasure to read that you felt comfortable in our rooms and you took advantage of our perfect location directly in the heart of the city. I hope that we will have the pleasure to welcome you... More 

Potomac, Maryland
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Although Vienna offers excellent public transportation, there are still many advantages to being within easy walking distance of most tourist sites and in the central business district with its pedestrians-only Kaertnerstrasse. The Mercure Hotel offers that advantage to the fullest extent. There are other small hotels in the area but this one offers everything an average business or leisure traveler... More 

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Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you so much for your terrific review after your stay in Mercure Wien Zentrum! To read that you enjoyed your time here, the location, the comfort of our rooms and the kindness of our Staff is of a great motivation for us! As well thank you about the feedback of the breakfast. It would be a pleasure... More 

Philadelphia, Pennsylvania
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great clean room for under $100 a night in the center of everything and walking distance to all the main sights in Vienna... A+!! Would've been perfect IF it didn't have the worst wifi I've experienced in the 21st century. Otherwise excellent!

Was this review helpful? Yes
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear guest, Thank you very much for your positive feedback concerning our Mercure Wien Zentrum. We really appreciate that you took your time to write us on tripadvisor. Thank you about your feedback about the WIFI. We just got in contact with our internet provider, so that we can soon improve the signal with the next update. It is a... More 

San Antonio, Texas
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is perfect, just a 5 minute walk from St. Stephens's and a 10/15 minute walk to the Opera. Less than 5 minutes away from the Danube. The hotel is clean and the rooms are nice, a little small though and the bathrooms lack privacy. Overall is a great hotel for the price. The only hiccup came when checking... More 

Was this review helpful? Yes 1
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you so much for your feedback! It`s great to hear that you have enjoyed you stay with us! Could you please send me an e-Mail to h0781-fo@accor.com to clarify what happened exactly at the check-out? We are happily looking forward to welcoming you again! Best regards from hot Vienna! Florian Ferstl Assistant Front Office Manager More 

Sydney
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Rooms were extremely hot and the air conditioning didn't work (properly) anywhere in the building. The staff implied that we'd simply have to put up with it because of the summer temperatures outside. After many complaints they eventually moved us to a lower floor which was slightly more bearable, which they said we could stay for the remainder of our... More 

Was this review helpful? Yes
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you for leaving a detailed comment after your recent stay with us. I regret to read that you did not feel comfortable in our hotel: please accept our deepest apologies. Of course it was a mistake from our side that your things were taken out of the room. This does not reflect our standards. As you already... More 

Seattle, Washington
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great hotel, comfortable rooms, we chose this hotel due to its proximity to the Twin City Liner. Lots of nearby restaurants, which is good, as their breakfast cost is outrageous - 17euro per person, though the buffet did look good. We found a nice little coffee/breakfast place nearby.

Was this review helpful? Yes
Florian F, Assistant Front Office Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you so much for your feedback! It`s great to hear that you have enjoyed you stay with us! We are happily looking forward to welcoming you again! Best regards from hot Vienna! Florian Ferstl Assistant Front Office Manager More 

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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
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