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All 368 Vienna hotels

Mercure Wien Zentrum

4.0 of 5 Hotel   |   Fleischmarkt 1a, Vienna 1010, Austria (Innere Stadt)
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Ranked #104 of 368 hotels in Vienna
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
FMA1977 Amsterdam, Niederlande
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866 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Amsterdam, Niederlande
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We picked the hotel because of the great central location - directly in the center (1. Bezirk) just 2-3min walk from the famous "Stephansdom" and all the other monuments. Arriving by plane we took the CAT (City Airport Train) and from there you can take the U3 (direction Ottakring) for 2 stops and you are almost there! The hotel as... More

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Philadelphia, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Mercure is a very nice little hotel in a great location. It is a 5-10 minute walk to Stephanplatz (the center of Innere Stadt/Old Town). From there, you can walk down any one of the major shopping streets, to the Opera, to the museums, to City Hall and Volksgarden, or anywhere else in town. It is also very close... More

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Ferstl F, Guest Relations Manager at Mercure Wien Zentrum, responded to this review

Dear guest, thank you very much for taking the time to leave a comment on tripadvisor! It`s pleasure to read, that you`ve obviously enjoyed your time in Vienna! We are happy that you could make us of our excellent location directly in the beautiful city center! We are already looking forward to welcoming you next time! Best regards from Vienna,... More

Lancaster, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

The hotel is situated in the centre of old Vienna and is in walking distance of all the central attractions. However, located on a side street, it is very quiet and doesn't suffer from noise problems. We found the room to be very comfortable and well maintained. The bathroom was a particular highlight of the room, modern and well constructed.... More

Was this review helpful? Yes
Ferstl F, Guest Relations Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you very much for sharing your experience in our hotel with the Tripadvisor readers. I am glad that you had an overall pleasant time with us. The positive feedbacks of our guests are for the staff the best motivation in offering you a better service. We look forward welcoming you soon. Greetings from Vienna, Florian Ferstl &... More

Andalucía
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

I chose this Hotel after reading some reviews in Tripadvisor. I also chose it for its location: close to Stephen Plazt. It was my first time in Vienna. Once I came back, I would advise other travellers to try to stay in a Hotel closer to the Opera. It would be a more convenient location to take, for example, any... More

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Ferstl F, Guest Relations Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you for sharing your opinion after your stay with us. I regret to read that our hotel and service did not meet your expectation and I do truly apologize. I please ask you to contact us under h0781@accor.com: we would be glad if you could give us more information about your experiences regarding the service of our... More

Toronto, Ontario, Canada
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Mercure Wien Zentrum for about a week and really like this hotel. The location is superb - about 3 minutes from the Schwedenplatz metro station, about 10 minutes walking distance to St. Stephen's plaza, and about 20 minutes walking distance to the museum district. Breakfast was included with our room, and we found this to be... More

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Ferstl F, Guest Relations Manager at Mercure Wien Zentrum, responded to this review

Dear Phillips family, thank you so much for describing your recent experience in our hotel. It is a pleasure to read that your week with us was pleasant, comfortable and that you and your family enjoyed our location in the heart of the city! Thank you so much for the excellent feedback about our brekfast buffet! We look forward welcoming... More

2 reviews
4 of 5 stars Reviewed 1 week ago

Nice hotel, modern and in a great location with a walking distance to the central areas of town. Friendly and helpful staff. Parking is off-site, but not far (5min walk). Would reccomend and stay again.

Was this review helpful? Yes
Ferstl F, Guest Relations Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, thank you so much for reviewing our hotel after your stay with us. We are pleased to read that you had a comfortable time here and you took advantage of our terrific location, right in the heart of the austrian capital. We will be happy to welcome you again soon in our hotel! Warm regards from Vienna, Florian... More

Constanta
Contributor
19 reviews 19 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good hotel at great location for reasonable price. The hotel is located right in the Inner Ring (centre) of Vienna from where everything is at walking distance. A good choice of restaurants, bars, shops and sites to see are all close by. The Wifi is free in the hotel and the rooms are good. The hotel don't have parking places... More

Was this review helpful? Yes
Ferstl F, Guest Relations Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, I want to thank you for writing a feedback after your stay in Mercure Wien Zentrum. We are pleased to read that you had a comfortable time here and you enjoyed our top location in the heart of Vienna! We hope to welcome you again and wish you all the best, Florian Ferstl & Team Guest Relation More

Toronto, Ontario
Top Contributor
57 reviews 57 reviews
34 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived at the hotel and were informed that our room was in the next building - the clerk helped us with the bags and we got settled in. Unfortunately the wifi did not work in the room. We also noticed that the air conditioning was very weak. We were given the choice of moving to a lower floor but... More

Was this review helpful? Yes
Moustakas K, Guest Relations Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, Thank you so much for the incredibly good feedback! We are all so happy to read your words! These are a great motivation in offering every guest the best service! Our guides are highly recommendable and the free walking tour offered every Saturday by the hotel is a unique opportunity to take advantage of! I wish you all... More

Top Contributor
110 reviews 110 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On a business trip I stayed at the Mercure Wien Zentrum, and I definitely will go back again in future. The hotel is located right in the centre of Vienna from where everything is at walking distance. A good choice of restaurants, bars, shops and sites to see are all close by. The Wifi is free and the rooms are... More

Was this review helpful? Yes
Moustakas K, Guest Relations Manager at Mercure Wien Zentrum, responded to this review

Dear Guest, I want to thank you for writing a feedback after your stay in Mercure Wien Zentrum. We are pleased to read that you had a comfortable time here and you enjoyed our breakfast and our top location in the heart of Vienna! We hope to welcome you again and wish you all the best, Florian Ferstl & Team... More

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Additional Information about Mercure Wien Zentrum

Address: Fleischmarkt 1a, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Innere Stadt
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Wien Zentrum 4*
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Also Known As:
Mercure Wien Zentrum Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Hotel Vienna

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#72 Family Hotel in Vienna #74 Luxury Hotel in Vienna #75 Business Hotel in Vienna #88 Romantic Hotel in Vienna
Hotel Class
Official Description (provided by the hotel)
Right in the heart of Vienna in the historic city centre. Not only business life of the city takes place in close neighbourhood, also cultural life pulsates all around : St.Stephans cathedral, the State Opera, the recently re-opened Albertina, Hofburg, Museums Quarter and the exclusive shopping areas are within walking distance. The hotel offers all facilities for a perfect stay and more: individual service with Viennese charm and the world famous Viennese Cuisine. ... more   less 
Number of rooms
154

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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