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All 368 Vienna hotels

Grand Hotel Wien

5.0 of 5 Hotel   |   Kaerntner Ring 9, Vienna 1010, Austria
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Grand Hotel Wien
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Ranked #16 of 368 Hotels in Vienna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
Traveloverx4 New Hampshire
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567 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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    (567)
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    (123)
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    (150)
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There are newer reviews for Grand Hotel Wien
See the most recent reviews
New Hampshire
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We just returned from a visit to Vienna and the Grand Hotel Wien. It was grand indeed! This is an absolutely gorgeous hotel with classic, old world ambiance. The staff is professional, attentive and personable and from the minute we stepped into the lobby until the last good-bye we were treated as truly valued guests. The accommodations are luxurious and... More

Was this review helpful? Yes
Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear Traveloverx4, thank you so much for your kind words regarding your stay with us. We are happy you enjoyed it , we are always delighted over positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously... More

ny/dc
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel has a premium location and the interiors are totally amazing. Think elegant old tasteful. The service was impeccable and professional. We stayed in a generously proportioned room with 10 foot carved doors, beautiful paintings and a massive crystal chandelier. We ordered room service tea at bedtime and it was served by a white coated white government waiter. It... More

Was this review helpful? Yes
Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear Sweetswededoc, thank you so much for the great feedback from you stay with us, we are very happy to read that you were so pleased. Your review will be forwarded to the rest af our staff aswell as this will encourage them carry on the great effort. Thank you for taking the time to comment on your stay with... More

London, United Kingdom
1 review
5 of 5 stars Reviewed September 14, 2014

Very friendly staff and an amazing hotel with well kept period features. I was lucky to stay in one of the executive suites, looking out onto the city. It was a gigantic hotel room - for European standards. The hotel bar also doesn't disappoint. Niki Lauder can be spotted in the breakfast room most days and the hotel is a... More

Was this review helpful? Yes
Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear Weronika_Jkl_TA, thank you for your nice words, we are pleased that you were so happy with your stay. Your comments will be forwarded to our team who will be encouraged to keep up the great work. Thank you again for taking your time to comment on your stay, we hope to welcome you back if you should visit Vienna... More

London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 4, 2014

Stayed here for 2 nights over a weekend. Great location to visit the city and get around to see most of the attractions. Very near the state opera house. Although we didn't have time to watch a performance, we will do next time. The hotels staff and service was great. Very impressed with the hotel and facilities.

Was this review helpful? Yes
Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear Okocha36, thank you for your comments regarding your stay at Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 27, 2014

Slick service, large and incredibly comfortable bedrooms, and fantastic central location (walking distance to Stephansplatz, Naschmarkt, the Museum Quarter, the Opera, etc.). Nothing was too much trouble for the multilingual staff. This hotel is one of the best.

Was this review helpful? Yes 3
Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear David M, We appreciate your comments regarding your stay at Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 24, 2014

The hotel environment was very welcoming. The staff were also helpful and pleasant. The hotel has a wonderful and relaxing spa. The café in the lobby was also relaxing and served wonderful tortes and cakes. I have no complaints. It was an awesome experience.

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Rbenriss, thank you so much for your positive review, we are pleased that we managed to meet your expectations in every way. Your feedback will be forwarded to our staff who will be extra motivated be recieving such comments. Thank you again for visiting us and sharing your experience, we would be very pleased to welcome you back on... More

Budapest
1 review
5 of 5 stars Reviewed August 23, 2014

Beautiful hotel with attentive service.Great location and easy to walk many area attractions.Thoroughly enjoyed our stay here!The restaurant had a wonderful breakfast.Best hotel experience ever. Highly recommend!

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear LuxExp, thank you so much for staying with us when visiting Vienna and thank you for your great review. We are very proud of being your best hotel experience ever. This is what we always work for and it is a good feeling when we succeed! Thank you again for sharing your experience, and we would be very pleased... More

Chicago, Illinois
Top Contributor
60 reviews 60 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 21, 2014

The location cannot be beat, near the Staats Opera and pedestrian mall. Breakfast is buffet and ala carter excellent in room overlooking street. Staff generally friendly and helpful, but doormen mostly ignored guests. Bathrooms modern and up-to-date. Hotel rooms very roomy. But. . .the rooms are dull and the soft goods are beginning to need updating, especially the carpets. It... More

Was this review helpful? Yes 1
Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear Frqunt_Flyer, we appreciate your comments regarding your stay at Grand Hotel Wien. It is always a pleasure to receive positive feedback. Regarding your room, the view does vary for the different rooms, luckily also the taste of the guests.I am pleased you got a room that you liked at the end. I apologize though, that you our door men... More

Vienna, Wien, Austria
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 14, 2014

The hotel is place in the center of vienna, the location is great if you want to got the the main shopping street. The hotel two Japanese restaurants. It is a classic style. There are some things that could be replace (some renovation is needed). the back side of the hotel is a small shopping mall, so there are two... More

Was this review helpful? Yes 2
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Sofya B. , We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet... More

Paris, France
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 14, 2014

We went to the terrasse restaurant for a short diner before going to the Musikverein which is 2 minutes walk away. The weather was not really sure and we asked to have a table inside. After several minutes waiting, we asked for the menu and where told that for hot dishes we had to go out... We went out, took... More

Was this review helpful? Yes 2
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Patrick V., Thank you for taking the time to tell us about your recent stay at the Grand Hotel Wien. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At the Grand Hotel Wien, one of The Leading Hotels of the World, we continuously strive to meet your needs... More

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Additional Information about Grand Hotel Wien

Address: Kaerntner Ring 9, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hotel Wien 5*
Number of rooms: 205
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Also Known As:
Grand Hotel Vienna

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