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Grand Hotel Wien

5.0 of 5
Kaerntner Ring 9, Vienna 1010, Austria
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Grand Hotel Wien
Ranked #15 of 361 hotels in Vienna
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373 reviews from our community

Traveler rating
    272
    76
    13
    6
    6
See reviews for
Families
43
 
Couples
180
 
Solo
28
 
Business
55
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Abu Dhabi, United Arab Emirates
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 23, 2013

We stayed here in May 2012 on a mother - daughter trip. The people at reception were very friendly and helpful and the concierge had great recommendations. We stayed in a twin room - it was spacious and had a vintage-y feel to it (older style furniture). The location was great - just a 2 minute walk from the opera... More

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Grand Hotel W, Leiter Gästebetreuung at Grand Hotel Wien, responded to this review
March 20, 2013

Dear Possiblebliss, We appreciate your comments regarding your stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and... More

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 9, 2013

I stayed there last year in july. it`s really a nice and royal place to stay in. but the breakfast was not as great as we expected. service was good and reception people were polite and professional. except for one lady at the reception who was very rude and not helpful at all.

Was this review helpful? Yes 1
See 2 more reviews by Mona4_11 for Vienna
Grand Hotel W, Leiter Gästebetreuung at Grand Hotel Wien, responded to this review
March 20, 2013

Dear Mona4_11, We appreciate your comments regarding your stay at the Grand Hotel Wien in 2012. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your... More

Kiev, Ukraine
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 2, 2013

We stayed here for several days in December, and were very happy with everything in the hotel. Rooms are quite big, bed is comfortable, bathroom is very large and spotlessly clean. Wifi works good everywhere in the hotel. The bottle of Champagne was a very pleasant surprise on the day of our arrival. The breakfast is a bit expensive, but... More

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See 4 more reviews by Chernichka for Vienna
Grand Hotel W, Leiter Gästebetreuung at Grand Hotel Wien, responded to this review
March 16, 2013

Dear Mrs. Chernichka, We appreciate your comments regarding your stay at Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and... More

Rio de Janeiro
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 2, 2013

A nice, old style hotel, very well located. The lobby bar is excellent with very nice service and a piano. Rooms are nice and good sized and so are the bathrooms. The breakfast buffet was excellent!! Good price and value.

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Grand Hotel W, Leiter Gästebetreuung at Grand Hotel Wien, responded to this review
March 16, 2013

Dear emrodri, We appreciate your comments regarding your stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and... More

Zamora
Top Contributor
76 reviews 76 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 24, 2013

It is not easy to summarize our stay at the Grand, because there were many great things, but also several drawbacks that made it far from perfect. First the great things: 1) The room itself (640, one of the basic "superior" rooms) was really beautiful, cozy and big enough to feel comfortable at any time of the day (except for... More

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See 8 more reviews by TURISTANOACCIDENTAL for Vienna
Grand Hotel W, Guest Relations Manager at Grand Hotel Wien, responded to this review
January 30, 2013

Dear Mr. Turistanoaccidental, I would like to take the liberty to sincere thanbk you for your recent stay with us at the Grand Hotel Wien and as well for the time you took to post your experience with us on the Tripadvisor website. I do apologize to hear that you had to experience such problems with us. Please be ensured... More

athens
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 21, 2013

If you want to be close to the opera this is probably your best choice. The Sacher, Bristol, Imperial just too expensive for what they offer and the Ring (sister hotel) less attractive. The rooms are spacy and well equipped and there end all the plusses. The breakfast is not up to par served in a room that feels much... More

Was this review helpful? Yes 2
Beijing, China
Top Contributor
58 reviews 58 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 21, 2013 via mobile

great lobby-bar, good price for value, met with clients, cosy atmosphere, typical viennese style, excellent price for value, it is actually more comeptitive than most of the other normal average coffee shops in town. Don't get scared away by the luxury and extravagant environment, just go with it, sit back, relax and enjoy your vienna coffee / cake-time. Dress-Code: casual... More

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See 9 more reviews by SQUALO85 for Vienna
London
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 16, 2013

A truly luxurious and beautiful hotel. Vienna is a wonderful city steeped in tradition and breathtaking architecture and this hotel provides a perfect base. The rooms are very comfortable, the service warm, friendly and welcoming and the breakfast is heavenly.

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Grand Hotel W, Guest Relations Manager at Grand Hotel Wien, responded to this review
January 22, 2013

Dear LondonFlyerLondon, thank you very much for your comment here on the tripadvisor.com website regarding your recent stay at the Grand Hotel Wien. It is a pleasure to here that you had a nice stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing... More

Newcastle upon Tyne, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 12, 2013

My wife and stayed here 07/01/2013 to 11/01/2013 for my birthday and we had an absolutely marvelous stay. It is everything you would expect from a five star hotel. Every single member of staff is helpful and friendly. From the moment we stepped out of the taxi upon arrival to the moment we left we felt as if we were... More

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Grand Hotel W, Guest Relations Manager at Grand Hotel Wien, responded to this review
January 15, 2013

Dear Mr. Urwinrom, We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your... More

athens
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 10, 2013

We went at grand hotel wien at december , 2010, only for one evening. It is a very nice hotel, at very central point.Our room was big, with a marvelus bathroom . The decoration and the colours at the room are very nice. When we arrived, they gave us another room , but we did not liked and they changed... More

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Grand Hotel W, Guest Relations Manager at Grand Hotel Wien, responded to this review
January 15, 2013

Dear Avgerini G , thank you very much for your comment you posted on the Tripadvisor website regarding your recent stay at the Grand Hotel Wien. I am happy to hear that you enjoyed our facilities as well our services. I do apologize that we had indeed some issues with our water system that night. We were confident that could... More

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Hotel Summarization (Beta)

What travelers say

  • Great location(6)
  • Very good(5)
  • Easy walking(3)
  • Le Ciel(3)

Additional Information about Grand Hotel Wien

Address: Kaerntner Ring 9, Vienna 1010, Austria
Phone Number:
Region: Austria > Vienna
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Romantic Hotels in Vienna
#14 Luxury Hotels in Vienna
#18 Family Hotels in Vienna
#20 Business Hotels in Vienna
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
For more than 140 years, the legendary Grand Hotel Wien has been one of Vienna’s premiere destinations. Situated directly on the Ringstrasse boulevard in the heart of the city, the deluxe five-star hotel offers its guests historic luxury combined with state-of-the-art technology and outstanding service. 205 rooms and suites, four restaurants, two bars, 12 function rooms and the exclusive Grand Spa No605 create the perfect ambience for an unforgettable stay in Vienna. ... more   less 
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Also Known As:
Grand Hotel Vienna

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