We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hotel Wien

#26 of 366 Hotels in Vienna
Certificate of Excellence
Kaerntner Ring 9, Vienna 1010, Austria
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Grand Hotel Wien
View Map
Add Photo Write a Review

729 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    524
    144
    36
    12
    13
See reviews for
119
350
37
127
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Any
English first
  • All months
    (729)
  • Mar-May only
    (173)
  • Jun-Aug only
    (200)
  • Sep-Nov only
    (191)
  • Dec-Feb only
    (165)
All months
There are newer reviews for Grand Hotel Wien
See the most recent reviews
Santa Clarita, California
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 18, 2015

This hotel is located a few blocks from the main shopping strand (most shopping starts at 9!) within Vienna, easy walking distance to St. Stephen's Cathedral, Hofburg Palace, the Opera House, etc, and reasonable (another 10 mins) to the Canal pick-ups to catch the boat tour that goes around the canal. Right off the main strand you can find St.... More 

Was this review helpful? Yes 1
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear "Imeegan", thank you so much for choosing the Grand Hotel Wien as your host for your Vienna stay, and we very much appreciate your detailed and flattering valuation. It was a pleasure to read so many positive elements and to see the friendliness and helpfulness of our staff cited as one of the highlights of your review. You are... More 

Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 14, 2015

The Grand is the place to stay when in Viena, the rooms are comfortable and the location is superb, just walking distance to the Opera, the National Palace where Sisi's exhibit is and the Cathedral - two blocks from the walking plaza and one plus is the Concierge service

Was this review helpful? Yes 1
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Ricardo R, thank you so much for your positive review from your stay at our Grand Hotel Wien, I am very pleased that we could convince you with our 5 star standard of luxury accommodations. Our concierge is indeed a great asset to our hotel and we highly value this special mention. We truly appreciate your feedback, and it... More 

Maastricht, The Netherlands
Level Contributor
174 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed July 13, 2015

Of course, it is an expensive hotel, but what you get is marvellous. All the staff is always hardworking for the clients. We had a spacious room (Deluxe room) all the things you need are there. Beds are fantastic. Safe-deposit. Nice and comfortable seats to relax, enough closets. Two remarks on the room: first: the toilet is placed so low,... More 

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Harry P, thank you for choosing the Grand Hotel Wien as your host for your trip to Vienna and it was a pleasure to read your review. I am very pleased we met and exceeded your expectations for a luxury experience. Regarding the shower in the room, the hotel does have rooms with a seperate shower. I am sorry... More 

Mumbai (Bombay), India
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 11, 2015

this is a hotel, which is so centrally located that the tourists find it very convenient to commute. The hotel staff is very cordial and very well dressed. The hotel reception staff have extra ordinary patience to handle so many guests lined up for registration while check in. The breakfast is also amazing. This is indeed a grand place for... More 

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear PMP57, thank you for your exceptional review in regards to your stay at our Grand Hotel Wien. It is always wonderful to read the aspects that our guests love about their stay with us. I am especially thankful for your kind comments on my team and of course also your extra remarks on our reception staff. I am certain... More 

Chicago, Illinois
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed July 9, 2015

The Grand Wien is an elegant old world hotel with all the modern amenities. Rooms are not large (by US standards) but very comfortable. The bathroom was large and luxurious, with a separate water closet. The closet held not only a safe, but a pants presser, as well. The Grand Wien is conveniently located within walking distance of most tourist... More 

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear "my-place-in-the sun", It was wonderful to read your review and find that we met and exceeded your expectations for a luxury experience. Thank you for including so many positive elements of your stay. We very much appreciate your compliments on our concierge and I will certainly forward your comments to them. Thank you again for the time to review... More 

Houston, Texas
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 8, 2015

A wonderful way to end our trip to Europe! The staff was superb from the moment we exited the taxi. Gorgeous hotel that is grand in every way! Our room made us feel as if we were royalty. The champagne and chocolates were appreciated when there was a brief interruption in electricity.

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear "390Diane67", thank you so much for your most complimentary review. We are delighted that you took the time to let the TripAdvisor community learn about what they can expect from a visit to the Grand Hotel Wien. Due to a law-required inspection, we had to do a short interruption of the electricity. We were only happy to provide you... More 

Fremont, CA
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 4, 2015

the level of details the staff paying is pretty awesome for such a big hotel the room is very spacious, clean and smells very fresh the bed was made more than once a day we like the concierge a lot, he is very patient and knowledge the location is excellent, you can walk to city center in less than 1... More 

Was this review helpful? Yes
Grand Hotel W, Manager at Grand Hotel Wien, responded to this review

Dear "Eric J.", Thank you very much for visiting our “Grand Hotel Wien” and your positive feedback. It is a great pleasure to read such nice compliments. I will share your comments with our team, especially our concierge and housekeeping staff, who I am sure will find great motivation in your remarks. Thank you again for sharing your experience, and... More 

Cincinnati, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 2, 2015

GREAT hotel, great experience. Went the first time for work....superb. Brought my family the second time...superb. Service excellent, congierge, excellent Breakfast, excellent (and the service incredible). Took the taxi home, provided by hotel. My daughter´s IPHONE 6 fell out of her pocket, into the cab. Gone, right? Nope. Just received the package in the mail, from the hotel, with my... More 

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Bob K, thank you so much for your fabulous review in regards to your recent stay at the "Grand Hotel Wien". It is always a pleasure to recieve such positive comments, and your compliments on our service are of course very much appreciated. We very pleased as well that the iPhone of your daughter showed up and we were... More 

Lausanne, Vaud, Switzerland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 1, 2015

This is indeed a grand Palace. It has the patina, the tradition, the feeling of times long gone. The amenities are, however, absolutely state-of.art, and the service is uncompromising. This is not a place that rests on its laurels. The rooms are spatious and comfortable, the spa offers excellent service, the restaurants are among the best in town (the hotel... More 

Was this review helpful? Yes
Grand Hotel W, Manager at Grand Hotel Wien, responded to this review

Dear “Patrick P”, Thank you for the lovely feedback regarding your recent visit. The time you have taken to post your comment is noted and much appreciated. I am pleased that your visit to “Grand Hotel Wien” was a success and that you enjoyed the atmosphere. Thank you also for your nice comments regarding the rooms, the other facilities like... More 

RIYADH
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 30, 2015

i was really shocked from this property it's a real 5 star hotel. except one thing which is the parking is not free but the staff are amazing very helpfull check in and out very fast a warm welcome in the entry specious and clean room with really best price if i will be there again defenitly i will repeat... More 

Was this review helpful? Yes
Grand Hotel W, Manager at Grand Hotel Wien, responded to this review

Dear “IBRAHIM A”, Thank you so much for your kind words following your recent stay with us at the “Grand Hotel Wien”. Thank you also for taking the time to post your positive feedback which I have already passed on to my team. I was really pleased that you enjoyed our service during your stay and that we were able... More 

Questions? Get answers from hotel staff and past guests. Ask a question

880 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (317)
Viewed
Bathroom (29)
Viewed
Room/suite (86)
Viewed
Hotel & grounds (94)
Viewed
Dining (21)
Viewed
View from room (6)
Viewed
Business center/function rooms (1)
Viewed
3:51
Videos (1)
Viewed
Other (79)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (491)
Viewed
Amenities (35)
Viewed
Deluxe Suite (79)
Viewed
Junior Suite (52)
Viewed
Presidential Suite (81)
Viewed
Restaurants and Bars (107)
Viewed
Senior Suite (58)
Viewed
Superior Room (41)
Viewed
The Hotel (38)

Management photos: Courtesy of the property manager

Viewed
All management photos (72)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (30)
Viewed
Dining (7)
Viewed
Business center/function rooms (3)
Viewed
Other (11)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Vienna hotels
Inner City
The Ring, Vienna's Casual Luxury Hotel
Inner City
Hotel Bristol Vienna
Hotel Bristol Vienna
#22 of 366 in Vienna
4.5 of 5 stars 852 reviews
Inner City
Hotel Imperial Vienna
Hotel Imperial Vienna
#21 of 366 in Vienna
4.5 of 5 stars 742 reviews
Show Prices
Show Prices
Show Prices
Inner City
Hotel Sacher Wien
Hotel Sacher Wien
#1 of 366 in Vienna
5.0 of 5 stars 1,023 reviews
Neubau
Hotel Sans Souci Wien
Hotel Sans Souci Wien
#4 of 366 in Vienna
5.0 of 5 stars 611 reviews
Inner City
The Ritz-Carlton, Vienna
The Ritz-Carlton, Vienna
#15 of 366 in Vienna
4.5 of 5 stars 575 reviews
Show Prices
Show Prices
Show Prices

Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay