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All 368 Vienna hotels

Grand Hotel Wien

5.0 of 5 Hotel   |   Kaerntner Ring 9, Vienna 1010, Austria
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Ranked #20 of 368 Hotels in Vienna
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 10, 2014
Angela G Bucharest, Romania
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548 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Grand Hotel Wien
See the most recent reviews
Bucharest, Romania
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 10, 2014

I had the opportunity of sharing one night in 2011 at this magnificent hotel. I have no words to describe the luxury room and bathroom also. Breakfast just excellent and we also bought of the special cake of the Original Wiener Guglhupf. It is more than a 5 stars hotel for sure and yes very expensive for luxury tastes. Very... More

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Angela G., We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your... More

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 8, 2014

My husband and I have stayed at Grand Hotel for 3 nights. It has been a wonderful experience. Great services, amazing rooms and friendly staff. The hotel is right next to the Opera and all the amazing shopping is right there :)

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Julia F., We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your... More

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 6, 2014

We stayed at the Grand Hotel Wien in early June this year (2014) and can't wait to return to this very central lovely hotel. We were in a front facing large room, beautifully furnished with very comfortable lounges and the beds were to die for. Being right in the centre of town we could walk to the opera house (which... More

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Moire B, We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your... More

The Hague, The Netherlands
Top Contributor
59 reviews 59 reviews
43 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed August 3, 2014

The hotel is well located and nicely decorated. Our room was pleasant, though only a standard width double bed - which feels rather narrow for top end hotels these days. The wifi was slow and had intermittent interruptions, the safe would be too small for a standard size laptop, and the aircon struggled to keep the temperature comfortable. We were... More

Was this review helpful? Yes 1
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear HardshipPosting, Thank you for taking the time to tell us about your recent stay at the Grand Hotel Wien. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At the Grand Hotel Wien, one of The Leading Hotels of the World, we continuously strive to meet your needs and... More

Melbourne
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 1, 2014

The first luxury hotel in Vienna in 1870. A place where significant events and high profile people stay. We just happened to be there because our river cruise couldn't pass through a Danube lock and we were put there for 2 nights. And delighted we were as it was above our class. We noted the little bathroom extras, fittings and... More

Was this review helpful? Yes 3
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Phc Melbourne, We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your... More

Denton
Contributor
16 reviews 16 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 28, 2014 via mobile

From the minute we walked through the door everything was wonderful. When we checked in fairly early around 11am, our room was ready and they upgraded us from the deluxe room I had booked to an exclusive room, which was lovely with a terrace. I liked the bathroom because the shower was separate from the the tub. We were celebrating... More

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Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dera Katheryn C, On behalf of the entire team we would like to congratulate again to your wedding anniversary. We are proud the we have been your hosts for this special day. We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with... More

New York City, New York
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 28, 2014

This hotel is one of two of our favorites in Vienna. We stayed there several times and it was always enjoyable. Beautiful room, wonderful bathroom and friendly service. we enjoy the "downturn " service. I recommend to splurge for an executive room.

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Piccigato, We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs... More

Pasadena
Top Contributor
73 reviews 73 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 22, 2014

The Grand Wien is an upscale, business and romantic hotel property in the city center. The hotel staff was pleasant and professional. The property radiates old world charm and you can easily imagine royalty and celebrities staying here. The fitness center is adequate. The spa is a real treat. Both the steam room and the sauna are elegantly appointed and... More

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Eric G., We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your... More

Melbourne, Australia
2 reviews
5 of 5 stars Reviewed July 15, 2014

This hotel was excellent in every way - room comfort and décor, food, service, amenities, staff - if you want a place to really feel you have spent your money well on a luxury hotel, this lives up to its name. Right in the heart of things and respectful of the customer. Excellent pillows.

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Karen C, We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your... More

Williamsburg, Virginia
Contributor
15 reviews 15 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 14, 2014

We arrived at The Grand after an exciting, yet exhausting 10 days in Rome. We stayed in a small two bedroom flat in Rome, and did a lot of walking, touring and doing for ourselves. We were very ready for the elegance and luxury of The Grand. We had a king size room with a view of the ring. The... More

Was this review helpful? Yes 1
Grand Hotel W, Manager at Grand Hotel Wien, responded to this review

Dear CharlestonMom2011, We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs... More

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Additional Information about Grand Hotel Wien

Address: Kaerntner Ring 9, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hotel Wien 5*
Reservation Options:
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Also Known As:
Grand Hotel Vienna

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