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All 368 Vienna hotels

Grand Hotel Wien

5.0 of 5 Hotel   |   Kaerntner Ring 9, Vienna 1010, Austria
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Grand Hotel Wien
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Ranked #21 of 368 Hotels in Vienna
Certificate of Excellence 2014
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571 reviews from our community

Traveler rating
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    27
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent rooms, service, small gym, however the breakfast was worst of all other LHW hotels we had visited. Limited choice, melon was not fresh. However the sushi restaurant is really good - very fresh fish and tasty soups. Location is perfect for sightseeing.

Was this review helpful? Yes
Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear Ra3akr, we appreciate your comments concerning your stay at Grand Hotel Wien. It is always a pleasure to receive positive feedback. Regarding the breakfast, we normally have a great reputation for the quality and variety of it. I can only apologize that it did not reply to what you expected. As a member of The Leading Hotels of the... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I recently stayed at this hotel and I was deeply disappointed when I noticed that my jewelry disappeared from the security box. We immediately notified the reception and the hotel manager of this and I was treated with indifference. It seems to be a practice for this hotel. I even made a complaint to the police but with no success... More

Was this review helpful? Yes 2
Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear Luis A, first of all, thank you for choosing to stay with us when visiting Vienna. We sincerely apologize that you got the feeling that the Grand Hotel Wien is a non safe environment. We believe that we are indeed doing the utmost in order to guarantee a safe and comfortable stay for every guest in the hotel. I... More

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Grand Wien is exceptional. It is ideally located on the Ringstrasse with easy access to many sights in Vienna, including the breathtaking Vienna State Opera House a block away, and a shopping mall only a few steps away. The hotel is beautiful with old world charm and modern amenities. The staff excel in the hospitality industry. They are professional,... More

Was this review helpful? Yes
Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear Veronica, thank you so much for your wonderful Review, we are always pleased to recieve such positive comments. It was a pleasure to read that you visited so many of your outlets and that we managed to exceed your expectations. Your remarks on our staff are very much appreciated and I am sure that they will be encouraged when... More

Tottenham
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arriving from Budapest where we stayed at the Boscolo, an alleged 5 Star hotel, we were pleased to spend three nights at a true 5 Star hotel. The Grand is well sited near the Opera, transportation and most local sites. The hotel offers elegance without being pretentious. The lobby is classy and the rooms are elegant and hold true to... More

Was this review helpful? Yes 2
Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear , thank you so much for your through out positive review in regards to your stay at Grand Hotel Wien. We appreciate you commenting on each department in such a satisfactory way! I will share your comments with our team, who I am certain will be delighted by your rermarks. As a member of The Leading Hotels of the... More

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We live in Dubai and we do adjust for Hotels around the world that state 5 star but do not quite reach the standard. Grand Hotel Wien reaches it, it really is 5 star in every sense of the word. As soon as you walk in you know your going to enjoy, ambience, staff, conceirge and housekeeping you have a... More

Was this review helpful? Yes
Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear Mara J, it was a great pleasure reading your comments regarding your stay at Grand Hotel Wien, thank you so much! We are very glad that you find us our 5 stars worthy. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. I will share your comments with... More

Warrington
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I think this might be my favourite hotel ever! And I've stayed in a lot of 5 stars around the world. Luxury without being overly ostentatious (I stayed in the Palais Negro in Nice a while back and had gold plated toiltet/bath/ bidet... Too much!). The staff were amazing - we were accidentally led into the wrong room on arrival,... More

Was this review helpful? Yes
Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear Quaver_raver, thank you so much for your comments regarding your stay at Grand Hotel Wien. It is always a pleasure to recieve positive feedback and in this case a great honor to be compared with the Hotel Negresco in this way! I will share your comments with our team, who I am certain will be encouraged by your remarks.... More

Los Angeles
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Grand Hotel is truly grand. What a treat to be here. The staff are all attentive, helpful, and apparently glad to be so. Concierge service is fast and detail oriented. The rooms are large and lovely, the beds comfortable and daily fresh flowers are an unexpected but beautiful bonus. It's not cheap, but it's vacation, right? The wifi is... More

Was this review helpful? Yes 1
Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear HedonistSpeaks , thank you so much for your extremely detailed and positive review from your stay at Grand Hotel Wien! It is always a pleasure to receive such great feedback. We apologize that the dinner did not meet your expectations. We are happy though, that you were so pleased with the breakfast. I will share your comments with our... More

Sumrall, Mississippi
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Sometimes when on our travels my wife and I enjoy a really upscale, grand hotel experience although we stay in various levels of lodgings. The Grand Hotel Wien lives up to its name; it is truly grand. In addition, the location was superb. Located as it is a short walk from the opera house it also was grand to be... More

Was this review helpful? Yes
Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear George 4209, thank you for your comments regarding your stay at Grand Hotel Wien. It is always a pleasure to receive positive feedback. As you mentioned, we are also spoiled with are location, it is really great. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of... More

leeds
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is aptly named. It is a truly impressive place. Everything is smart and luxurious. All the fitments are white and gold. The staff ere very helpful and polite. Everywhere is spotlessly clean. There is a very relaxing spa on the top floor with a steam room and a sauna, but no pool. The breakfasts are comprehensive with local... More

Was this review helpful? Yes
Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear Drdickmazel, thank you so much for your review regarding your stay at Grand Hotel Wien, we highly appreciate that you were so pleased all over. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet... More

Basingstoke, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

We got to the hotel late afternoon and checked in .The room was a deluxe and very big at about.45m2 . The bed was a twin but they conected them together for us to make it a kingsize when we asked them.The grand cafe bar service was very good and the cakes we chose were delicious .Vienna is a beautiful... More

Was this review helpful? Yes
Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear Ian H. We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your... More

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Additional Information about Grand Hotel Wien

Address: Kaerntner Ring 9, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hotel Wien 5*
Number of rooms: 205
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Also Known As:
Grand Hotel Vienna

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