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Grand Hotel Wien

5.0 of 5 Kaerntner Ring 9, Vienna 1010, Austria
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Certificate of Excellence 2014
Grand Hotel Wien
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Grand Hotel Wien
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602 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
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  • Portuguese first
  • Russian first
  • Slovak first
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  • Any
English first
  • All months
    (602)
  • Mar-May only
    (123)
  • Jun-Aug only
    (149)
  • Sep-Nov only
    (191)
  • Dec-Feb only
    (139)
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Perth
Top Contributor
86 reviews 86 reviews
38 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here for a weekend trip to Vienna, our first trip to the city. It was extremely comfortable, quiet and very well located with plenty of sights, restaurants, shops and great transport very closely located.

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Los Angeles, California
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We very much enjoyed our recent stay. The hotel is ideally suited for vacation travel - near the underground and the tram, near an adorable park and church, near restaurants and some of the best cafes, and close enough to the historic core. When we arrived, we were told that a double bed wasn't available and a room with two... More 

Was this review helpful? Yes
Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear NinaPintaStaMaria, thank you so much for your great review, it is always nice to recieve such positive feedback. I will defenitely forward your review to my team who will also be pleased by your remarks, and I am sure the the housekeeping staff will be delighted over your kind comments on them. I wish you happy holidays and we... More 

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is reaaly 5 star hotel. Rooms are spacious and the toiled is separated from the bathroom, which is very convenient. Hotel is located just 200 m from the State Opera adjacent to the shopping center. Very good service. Our room was made up before we came back from the breakfast. Bed is comfortable. Room was very quiet. Breakfast is... More 

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Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear Bakinec, it was a great pleasure reading all your comments from your stay at our "Grand Hotel Wien", thank you so much! I will share your comments with our team, who I am sure will find great motivation in your remarks. Thank you again for sharing your experience, and we would be pleased to welcome you back to our... More 

Steyning, United Kingdom
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the 2nd time we have stayed at this hotel. The 1st time I thought it was luxury and I'm glad to say that this time was even better. Check in very smooth. Bar service excellent. Rooms with old fashioned style(if you want modern or minimalist don't stay here). Perfect position in Vienna for visiting shops or museums. A... More 

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Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear Grandcampmaisy, thank you so much for coming back to us at "Grand Hotel Wien", and I am very pleased to read that we met your expectations again. It is always great to recieve positive feedback, and I will forward your comments to the rest of the team and of course to Ismet who will be delighted over your great... More 

Copenhagen, Denmark
Contributor
15 reviews 15 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

ROOM We were 3 collegues on a weekend/christmas trip and were upgraded to a beautiful and very large senior suite which we want to extend our gratitude for! We had requested 3 beds and got twin beds in the master bedroom and they had placed the third bed in the living room which was a bit odd. The third bed... More 

Was this review helpful? Yes 2
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Lunoda, we very much appreciate your stay with us at the “Grand Hotel Wien” and thank you so much for taking the time for your review. I am glad you enjoyed your upgrade to one of our Deluxe Suites. As all our rooms are equipped with beds for two persons, our option for a third person is to put... More 

Yehud, Israel
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location of the hotel is great - you can walk from the hotel to the main attraction in the city. The service us good and professional. The SPA is just wonderful! We also loved the Japanese restaurant The prices per night are too expensive - especially for breakfast.

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Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear Drordean, first of all, thank you so much for your stay at our Grand Hotel Wien and we very much appreciate your great comments. I will forward your remarks to the rest of the staff who I am certain will be delighted as well. Thank you again for sharing your experience and we would be pleased to welcome you... More 

Lausanne, Switzerland
Contributor
14 reviews 14 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at this leading hotel for 2 nights between business meetings in Austria following the advice of a good Viennese friend. I found myself in a junior suite that easily qualifies as having a small luxury apartment in the heart of the city: large entrance hall and en-suite stately living room but detached from the bedroom area. I could... More 

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Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear Mr. Brito, thank you so much for your wonderful and detailed review, I am very pleased that you enjoyed your stay with us at "Grand Hotel Wien" so much. I appreciate your comments on our restaurant offer, and I defenitely recommend you to try the "Unkai" restaurant the next time you have a chance as it is known to... More 

Flemington, New Jersey
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I didn't stay at the hotel but used their spa, as well as ate here. The massage by Mila was one of the best I have ever had. She is a medical masseuse and gave me exercises to help relieve foot and shoulder pain that have helped tremendously. The front desk remembered my name after just being their once before.... More 

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Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Morristowngirl, thank you so much for your kind words, we are very pleased that you enjoy our hotel also as a "non-hotel guest"! I will cernainly forward your comments to the colleagues at the front desk, the SPA and the Unkai restaurant who I am sure will appreciate your remarks. Thank you again for sharing your experience, and we... More 

Brussels, Belgium
Top Contributor
57 reviews 57 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Property is beautiful although outdated. Breakfast hostess service is good but service has to improve a lot. We were finished with buffet and not even asked for coffee. Variety of breakfast buffet excellent. Check in slow . Concierge attentive

Was this review helpful? Yes 1
Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear Besidesperfect, thank you so much for your stay with us and for taking the time for your comments which we highly value. We very much appreciate that you were so pleased with our breakfast buffet and our concierge. It is our standard to deliver effecient and proffessional service in all departments. At buzy times, both breakfast and checkin can... More 

Contributor
18 reviews 18 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Professional, friendly, multi-lingual staff. Knowledgeable and very helpful concierge. Five minute walk to Karlplatz metro station. Luxuriously appointed room and spacious, beautiful bathroom. A/C worked well. Bed and pillows were too soft.

Was this review helpful? Yes 1
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear LeylaKas, thank you so much for your kind comments, we ver much appreciate that enjoyed your stay and that you were pleased with our staff and rooms. We regret that you find our beds too soft. On request, we do have the possibilty to put a board beneath the matress to make it harder. We also offer harder pillows.... More 

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Additional Information about Grand Hotel Wien

Address: Kaerntner Ring 9, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hotel Wien 5*
Number of rooms: 205
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Also Known As:
Grand Hotel Vienna
Hotel Style:
#9 Spa Hotel in Vienna
#18 Romantic Hotel in Vienna
#20 Luxury Hotel in Vienna
#23 Business Hotel in Vienna
#30 Family Hotel in Vienna

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