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Grand Hotel Wien

5.0 of 5 Kaerntner Ring 9, Vienna 1010, Austria
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Certificate of Excellence 2014
Grand Hotel Wien
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Grand Hotel Wien
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628 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Istanbul, Turkey
1 review
2 of 5 stars NEW

I was invited on a trip with my family to Vienna. My family booked 2 - Superior Rooms at the Grand Hotel Vienna. The rooms were really tiny. Interiors are very old and fake antique style. The hotel completely lacks anything that has to do with sophistication. Still they charged us 299 EUR/night EXCL. breakfast! Such a rate for a... More 

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Clearwater, florida
Contributor
16 reviews 16 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family of five: Mom, Dad, Son,11, daughter,7, and Grandmother arrived on the 23 of December, for a 3 day stay. The hotel was beautifully decorated for Christmas. It was spectacular! The service was phenomenal; the rooms(2), were spacious, beautifully decorated, and comfortable. We had Christmas Eve dinner in the hotel at Le Ciel. It was elegant, delicious and the... More 

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Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Jane L, thank you so much for choosing to spend Christmas with us at Grand Hotel Wien with your family and we very much appreciate your wonderful review. I am glad to read that you enjoyed your stay so much. I am also sure that my team will be pleased as well when I forward your kind words to... More 

San Francisco, California
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the finest hotels in Vienna. Beautiful "Exclusive" room, masterfully decorated. Excellent service. Breakfast was authentic but also multi-cultural, made for a nice bit of variety. Perfect location, within walking distance to nearly anything. Best of old school Vienna but totally up to date.

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Nicolas E, thank you so much for your great compliments regarding your stay at Grand Hotel Wien, I am very glad that you were pleased with your stay. I will of course share your review with the rest of my staff and we would all be glad to welcome you back to our hotel on another occasion. Sincerely, Horst... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is so classic, luxurious and fascinating!!! It is GRAND! The rooms and bathrooms are enormous and really well decorared! The location is the best to stay in vienna and the service was also very good! It is really clean and organized, amazing

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Nayla S, thank you so much for your stay with us at Grand Hotel Wien and I am amazed how you put so many compliments were put into so few words, thánk you so much! It is always a pleasure to recieve positive feedback and I wiill defenitely forward your comments to my team who I am certain will... More 

Toronto, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed at this hotel several times over the years and it never disappoints. It's beautiful old world charm won me over the first time. I've always enjoyed a pre-dinner cocktail in the lounge where someone is always playing the piano. The rooms are tasteful and clean. They aren't huge but are a reasonable size for European standards. I recommend... More 

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Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Crazycocnut2014, thank you so much for your great review from your stay with us at Grand Hotel Wien. I am very pleased to read that you have already been here several times and that you enjoy it so much. I am sure that the rest of my staff will also be pleased to read your kind words and we... More 

London, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a few days over christmas 2014. We were staying in a deluxe suite, which was absolutely magnificent (although I was reading in some of the hotel literature that the deluxe suites are due for renovation in 2015). The hotel beakfast was varied and interesting (my favourite was the lebanese breakfast buffet), and the christmas eve dinner... More 

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Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear BlackSombrero, thank you so much for your fantastic review, I am delighted to read that you had such a great Christmas with us at Grand Hotel Wien. It is a pleasure to see that our focus on the small details come across so well. I will indeed forward your kind words to the rest of my team who I... More 

Isle of Man, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is one of my favourite places to stay anywhere. My wife and I come to Vienna for a weekend break most years and just adore this hotel. The rooms are fabulous and spacious. The staff could not be more polite. And the location is superb. One year we stayed at the Ring Hotel which is just opposite. It was... More 

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Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Drking0211, thank you so much for your wonderful review, we are very pleased that you enjoyed your stay at Grand Hotel Wien and that you choose to return to us every year. You are right that our sister hotel "The RIng" is also very comfortable and we are proud of how these two hotels equalize eachother, cover every taste... More 

Kiev, Ukraine
Contributor
19 reviews 19 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 weeks ago

we have been to this hotel twice. and both times I was shocked by the poor service. it starts from the lobby bar where it is hard to draw the atention af the waiter and it continues to the poor somelier of Unkai restaurant. the price of the rooms are on the average level. the prices at the bar and... More 

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Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Sasha V, thank you so much for staying with us at Grand Hotel Wien when visiting Vienna and we appreciate your feedback. I regret to read that your experience did not meet your expectations as this does not reflect to the standards we are known to deliver. I will forward your feedback to my team and please rest assured... More 

Skopje, Republic of Macedonia
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 18, 2015

Everything is excellent in this hotel. As I wrote in the title, lux and elegance. The hotel is in the center of the city, 5 min walking from the Opera House and the pedestrian shopping streets in the center of the city. Nice breakfast, but it can be better I think, it misses variety of food. Wonderful bar on the... More 

Was this review helpful? Yes 1
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Kristina2244, thank you so much for your positive review regarding your stay with us at Grand Hotel Wien and I found your headline very flattering. I am pleased to read that we met your expectations, and I am sure that my team will also be delighted to recieve your comments. Thank you again for sharing your experience and I... More 

Salzburg Region, Austria
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 17, 2015

we do like Grand Hotel Vienna becouse there are very nice people, very good restaurants for reasonable rates. Location is perfect, you cannot have better in Vienna. Everythins is in walking distance. There is no problem at all

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Mikekempp, thank you so much for your recent stay with us at Grand Hotel Wien and I very much appreciate your througout flattering comments. I will defentely forward them to my team who am certain will be encouraged by your remarks. Thank you again for taking the time for your review and we would be pleased to welcome you... More 

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Additional Information about Grand Hotel Wien

Address: Kaerntner Ring 9, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hotel Wien 5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Grand Hotel Vienna
Hotel Style:
#9 Spa Hotel in Vienna
#14 Romantic Hotel in Vienna
#20 Luxury Hotel in Vienna
#24 Business Hotel in Vienna
#40 Family Hotel in Vienna

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