We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 368 Vienna hotels

Grand Hotel Wien

5.0 of 5 Hotel   |   Kaerntner Ring 9, Vienna 1010, Austria
Hotel website
Hotel amenities
Save Saved
You added Grand Hotel Wien to your Saves list
Grand Hotel Wien
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 13 more sites!
92%
Ranked #23 of 368 hotels in Vienna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
David M London, United Kingdom
  • Overview
  • Reviews (543)
  • Photos (284)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (50)
  • Location
  • More
true
Write a Review

543 people have reviewed this hotel

Traveler rating
    389
    110
    26
    9
    9
See reviews for
84
266
32
93
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Slick service, large and incredibly comfortable bedrooms, and fantastic central location (walking distance to Stephansplatz, Naschmarkt, the Museum Quarter, the Opera, etc.). Nothing was too much trouble for the multilingual staff. This hotel is one of the best.

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel environment was very welcoming. The staff were also helpful and pleasant. The hotel has a wonderful and relaxing spa. The café in the lobby was also relaxing and served wonderful tortes and cakes. I have no complaints. It was an awesome experience.

Was this review helpful? Yes
Budapest
1 review
5 of 5 stars Reviewed 6 days ago NEW

Beautiful hotel with attentive service.Great location and easy to walk many area attractions.Thoroughly enjoyed our stay here!The restaurant had a wonderful breakfast.Best hotel experience ever. Highly recommend!

Was this review helpful? Yes
Chicago, Illinois
Top Contributor
60 reviews 60 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

The location cannot be beat, near the Staats Opera and pedestrian mall. Breakfast is buffet and ala carter excellent in room overlooking street. Staff generally friendly and helpful, but doormen mostly ignored guests. Bathrooms modern and up-to-date. Hotel rooms very roomy. But. . .the rooms are dull and the soft goods are beginning to need updating, especially the carpets. It... More

Was this review helpful? Yes
Vienna, Wien, Austria
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is place in the center of vienna, the location is great if you want to got the the main shopping street. The hotel two Japanese restaurants. It is a classic style. There are some things that could be replace (some renovation is needed). the back side of the hotel is a small shopping mall, so there are two... More

Was this review helpful? Yes 2
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Sofya B. , We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet... More

Paris, France
2 reviews
1 of 5 stars Reviewed 2 weeks ago

We went to the terrasse restaurant for a short diner before going to the Musikverein which is 2 minutes walk away. The weather was not really sure and we asked to have a table inside. After several minutes waiting, we asked for the menu and where told that for hot dishes we had to go out... We went out, took... More

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Patrick V., Thank you for taking the time to tell us about your recent stay at the Grand Hotel Wien. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At the Grand Hotel Wien, one of The Leading Hotels of the World, we continuously strive to meet your needs... More

Skopje, Republic of Macedonia
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great friendly hotel. It is in the center of Vienna, right next to the State Opera House. Everything you need and you can do in Vienna is in walking distance. Super clean rooms, loved the Gerber flower in the bathroom, very charming detail. Simply, it is a hotel where everything is on the right place.

Was this review helpful? Yes 1
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear An4i, We appreciate your comments regarding your stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and... More

Aylsham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In the end a hotel has to be ultimately judged by the quality of the customer service and the Grand excelled in this and nothing was too much trouble. Having a large number of children we had 4 rooms and one or two rooms could have done with a little refurbishment. And the bar was closed during this period. But... More

Was this review helpful? Yes 1
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear John T. , We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet... More

Bucharest, Romania
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I had the opportunity of sharing one night in 2011 at this magnificent hotel. I have no words to describe the luxury room and bathroom also. Breakfast just excellent and we also bought of the special cake of the Original Wiener Guglhupf. It is more than a 5 stars hotel for sure and yes very expensive for luxury tastes. Very... More

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Angela G., We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your... More

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I have stayed at Grand Hotel for 3 nights. It has been a wonderful experience. Great services, amazing rooms and friendly staff. The hotel is right next to the Opera and all the amazing shopping is right there :)

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Julia F., We appreciate your comments regarding your recent stay at the Grand Hotel Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your... More

Owners: What's your side of the story?
If you own or manage Grand Hotel Wien, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Grand Hotel Wien? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hotel Wien

Address: Kaerntner Ring 9, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grand Hotel Wien 5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com, Orbitz, LHW, Splendia, Cheap Tickets, Tingo, Otel, Priceline, BookingOdigeoWL, TripOnline SA, Fastbooking, Agoda and Venere so you can book your Grand Hotel Wien reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hotel Vienna

284 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (214)
Viewed
Hotel & grounds (62)
Viewed
Room/suite (58)
Viewed
Dining (12)
Viewed
View from room (5)
Viewed
Bathroom (16)
Viewed
Business center/function rooms (1)
Viewed
3:51
Videos (1)
Viewed
Other (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (71)
Viewed
Hotel & grounds (29)
Viewed
Business center/function rooms (3)
Viewed
Room/suite (19)
Viewed
Dining (8)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Vienna with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#8 Spa Hotel in Vienna #16 Business Hotel in Vienna #17 Family Hotel in Vienna #20 Luxury Hotel in Vienna #20 Romantic Hotel in Vienna
Hotel Class
Official Description (provided by the hotel)
For more than 140 years, the legendary Grand Hotel Wien has been one of Vienna’s premiere destinations. Situated directly on the Ringstrasse boulevard in the heart of the city, the deluxe five-star hotel offers its guests historic luxury combined with state-of-the-art technology and outstanding service. 205 rooms and suites, four restaurants, two bars, 12 function rooms and the exclusive Grand Spa No605 create the perfect ambience for an unforgettable stay in Vienna. ... more   less 
Number of rooms
205

Questions & Answers

Questions? Get answers from Grand Hotel Wien staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer