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Grand Hotel Wien

#29 of 365 Hotels in Vienna
Certificate of Excellence
Kaerntner Ring 9, Vienna 1010, Austria
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700 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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  • All months
    (700)
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    (173)
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Fremont, CA
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

the level of details the staff paying is pretty awesome for such a big hotel the room is very spacious, clean and smells very fresh the bed was made more than once a day we like the concierge a lot, he is very patient and knowledge the location is excellent, you can walk to city center in less than 1... More 

Was this review helpful? Yes
Grand Hotel W, Manager at Grand Hotel Wien, responded to this review

Dear "Eric J.", Thank you very much for visiting our “Grand Hotel Wien” and your positive feedback. It is a great pleasure to read such nice compliments. I will share your comments with our team, especially our concierge and housekeeping staff, who I am sure will find great motivation in your remarks. Thank you again for sharing your experience, and... More 

Cincinnati, Ohio
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

GREAT hotel, great experience. Went the first time for work....superb. Brought my family the second time...superb. Service excellent, congierge, excellent Breakfast, excellent (and the service incredible). Took the taxi home, provided by hotel. My daughter´s IPHONE 6 fell out of her pocket, into the cab. Gone, right? Nope. Just received the package in the mail, from the hotel, with my... More 

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Lausanne, Vaud, Switzerland
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is indeed a grand Palace. It has the patina, the tradition, the feeling of times long gone. The amenities are, however, absolutely state-of.art, and the service is uncompromising. This is not a place that rests on its laurels. The rooms are spatious and comfortable, the spa offers excellent service, the restaurants are among the best in town (the hotel... More 

Was this review helpful? Yes
Grand Hotel W, Manager at Grand Hotel Wien, responded to this review

Dear “Patrick P”, Thank you for the lovely feedback regarding your recent visit. The time you have taken to post your comment is noted and much appreciated. I am pleased that your visit to “Grand Hotel Wien” was a success and that you enjoyed the atmosphere. Thank you also for your nice comments regarding the rooms, the other facilities like... More 

RIYADH
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

i was really shocked from this property it's a real 5 star hotel. except one thing which is the parking is not free but the staff are amazing very helpfull check in and out very fast a warm welcome in the entry specious and clean room with really best price if i will be there again defenitly i will repeat... More 

Was this review helpful? Yes
Grand Hotel W, Manager at Grand Hotel Wien, responded to this review

Dear “IBRAHIM A”, Thank you so much for your kind words following your recent stay with us at the “Grand Hotel Wien”. Thank you also for taking the time to post your positive feedback which I have already passed on to my team. I was really pleased that you enjoyed our service during your stay and that we were able... More 

Denver, Colorado, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff is very friendly, helpful, and knowledgeable about the area. They did everything they could to make sure we were comfortable during our stay. We were there for a work event with my boyfriend's company, and they handled the crowd that invaded the lobby on a daily basis very well. The rooms are beautiful and comfortable. We were in... More 

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London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights while visiting the city for a conference. Decor and cleanliness was first rate! Bathroom and room were both decent sized. Hotel staff was very polite. Central location made it very convenient to walk out to restaurants and shopping area. Wifi hooked on right away and speed was great. Really can't think of anything to complain... More 

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear WildMaus, thank you so much for your great review from your recent stay at the "Grand Hotel Wien". I am very pleased that you enjoyed your stay and I will defenitely forward your compliments to the rest of the staff. Thank you again and we would be very glad to welcome you back to our hotel if you should... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed at Grand Hotel last month for 5 days it was a fantastic stay. The hotel staff were hospitable and attentive to your needs. Room is grand. Food was delicious. The breakfast at penthouse is an excellent location with a nice view. We even left our luggage for a day when we had a side trip to Prague and... More 

Was this review helpful? Yes
Grand Hotel W, Manager at Grand Hotel Wien, responded to this review

Dear “helen c”, Thank you for taking the time to review your recent stay at the “Grand Hotel Wien”. It is always very pleasing to receive such overall positive feedback from our guests as my team work really hard to go the extra mile to make our guests feel special. I was also delighted to read that you enjoyed the... More 

Mumbai (Bombay), India
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Grand Hotel in June 2015 and loved it. The rooms were very well done and truly grand. The breakfast too was good and the hotel is very well located near the main square. Would definitely recommend it.

Was this review helpful? Yes
Grand Hotel W, Manager at Grand Hotel Wien, responded to this review

Dear "Gautam73", Many thanks for taking the time to post your kind words following your recent stay at our Grand Hotel Wien. I was really pleased that you enjoyed your stay and also enjoyed the great location of the hotel. I have passed on your nice feedback to my breakfast team regarding the service you received and that was very... More 

Norfolk, Virginia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Despite reading some reviews, I took a chance. I decided to book directly with the hotel and not through any other service (i.e. Orbitz, Travelocity, etc) over 3 months in advance. Reservation $522.29 Email confirmation below. "Room Type: Junior Suite Type of bed: King Number of adults: 2 Arrival Date: June 17, 2015, 3 pm Departure Date: June 18, 2015"... More 

Was this review helpful? Yes 3
Singapore, Singapore
Level Contributor
296 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is outstanding one of the best in Europe. Location is outstanding , rooms are huge and got upgraded to from junior suite to grand one. The food is outstanding with grand cafe risotto . We never had dinner three times same place thanks to Leroy who served us at grand cafe. Service is outstanding. Worth trying sushi .... More 

Was this review helpful? Yes
Grand Hotel W, Manager at Grand Hotel Wien, responded to this review

Dear “nirajsomaiya”, Thank you very much for your wonderful review of your recent stay with us at the Grand Hotel Wien. We are all delighted by your comments that we are one of the best hotels in Europe. It is always lovely to read that a guest has enjoyed every aspect of the hotel from their huge room, the meals... More 

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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
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