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Hotel class 5.0 of 5
Kaerntner Ring 9, Vienna 1010, Austria
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Reviews you can trust

94% Recommend
4.5 of 5 stars 102 reviews
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By trip type
All (102)
[ Date ] [ Rating ]
Fabulous
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5 of 5 stars
firecontrollady   1 contribution
Northampton
Nov 7, 2009 | Trip type: Couples

Stayed 3 nights as a romantic short break in Vienna, knew the hotel website promised wonderful things but exceeded expections. I had booked a deluxe room which was beautiful, luxurious and comfortable. The food and service was wonderful and all the staff were very helfpul. Would definitely stop here again. more

Management response from
Hotelfan69, Manager

Dear 'Firecontrollady', I am pleased to read that we made your romantic weekend to a perfect one, with great service and the 5-star facilities the Grand Hotel Wien does offer its guests. I would be delighted to welcome you back in the near future. Best regards!

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5 of 5 stars
HellRott   4 contributions
Moscow, Russia
Nov 6, 2009 | Trip type: Couples
1/1 found this review helpful

Alot have been written already - I would have to agree to all of the positive comments, that were posted. Great location to a shopper: right near the Ringstrassegalerie. Great choice for a tea&music lover: we love to come down to the lobby bar to get a great service for tea (previously also, sigars - not anymore due to government... more

Management response from
Hotelfan69, Manager

Dear 'HellRott', your comments on your stay with us are highly appreciated. Our service is indeed special and individually focused, I do apologize for the 'smoking issues' which we need to follow due to Austrian regulations, but we still offer our Kavalierbar as smoking area. Looking very much forward welcoming you again at the Grand Hotel Wien. Best regards!

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5 of 5 stars
LottiBristol_England   1 contribution
Bristol, England
Oct 18, 2009 | Trip type: Business, Solo travel

The room was lovely and the breakfast buffet was varied and delicious. The pianist playing in the lobby was delightful. The hotel is very well situated close to many interesting places, and very handy for the underground. The staff were uniformly polite and very helpful, and I was particularly charmed by Mr Kirienko, the manager, who was kind enough to... more

Management response from
Hotelfan69, Manager

Dear 'LottiBristol', your review and comments on your stay and our location & services is much appreciated. Looking forward welcoming you again at the Grand Hotel Wien in the near future. Best regards!

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5 of 5 stars
AB_Moscow_1982   1 contribution
Moscow
Oct 11, 2009 | Trip type: Business, Solo travel

I even can not calculate how many times I have stayed at GRAND HOTEL VIENNA. This October I visited my favourite hotel in Austrian capital once again and noted good new things like new carpets, ETRO cosmetics in suites. It is very good trend - very seldom the hotels can combine grand style with modern demands. Front office is still... more

Management response from
Hotelfan69, Manager

Dear 'AB_Moscow_1982', thank you so much for your review, we are so proud having you as regular guest at the Grand Hotel Wien. Best regards!

5 star
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5 of 5 stars
lmgreen   19 contributions
Montreal
Sep 16, 2009 | Trip type: Couples

A wonderful hotel located 500 feet from the opera house on the Ring. Everything is 5 star about this hotel. The staff were friendly and efficient, the breakfast buffet was varied and delicious, the room was large and comfortable and the public areas were elegant and refined. Definitely a good fit for an oil sheik who checked in as we... more

Management response from
Hotelfan69, Manager

Dear 'Imgreen', thank you so much for your great review! Especially your comments on the staff and the services are much appreciated. We are all looking forward welcoming you again at the Grand Hotel Wien in the near future. Best regards!

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5 of 5 stars
AVIDEATER   32 contributions
Hillsborough, California
Sep 15, 2009 | Trip type: Couples
0/1 found this review helpful

Service!!! Service!!! Service!!! We drove up to the hotel in a taxi. Our doors were opened for us, we received a wonderful welcome, our baggage was unloaded while I was led to the front desk. Vladislav K gave us a warm welcome. Vladislav is a wonderful manager. The service at this hotel is the simply the best and (along with... more

Management response from
Hotelfan69, Manager

Dear 'Avideater', your review is much appreciated, I will certainly forward your review to our Front Office Manager as well as Mr. Kirienko who did a great job during your stay at the Grand Hotel Wien. I am very much looking forward welcoming you again at the Grand Hotel Wien in the near future. Best regards!

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5 of 5 stars
Jack44Florida   7 contributions
Florida
Sep 13, 2009 | Trip type: Couples
1/1 found this review helpful

We stayed five nights and had a wonderful stay at this beautiful hotel. The atmosphere is quiet and elegant. Breakfast was delicious and they offer al a carte versus the full buffet which was too heavy for us. Service was excellent from the responsiveness of the front desk, informative concierges, and housekeeping which always responded rapidly for requests for extra... more

Management response from
Hotelfan69, Manager

Dear 'Jack44Florida', your review is much appreciated. We enjoy reading that you liked the hotel, its food & beverage facilities as well as the location. Looking forward welcoming you again in the near future, I remain Best regards!

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5 of 5 stars
BelleCalgary   2 contributions
Calgary
Sep 7, 2009 | Trip type: Couples

My husband and I had a large, beautiful room overlooking the Ring. Our daughter had her own room on the same floor - upgraded at no charge. This hotel is in a wonderful location. The staff and service are exceptional. We used both the business office and the gym each day. The terrace at the front of the hotel is... more

Management response from
Hotelfan69, Manager

Dear 'BelleCalgary', many thanks for your kind words on your stay at the Grand Hotel Wien. Especially your comments on our staff, the location as well as your room are much appreciated. We are very much looking forward welcoming you again for the upcoming Ball season! Best regards

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5 of 5 stars
mumsthewordwoking   7 contributions
Woking, United Kingdom
Sep 2, 2009 | Trip type: Couples
0/1 found this review helpful

We had a four night stay at this beautiful hotel to celebrate our wedding anniversary. It was our first visit to Vienna so unsure what to expect and instantly fell in love with it. The Grand Hotel is in a superb location, just a couple of hundred metres from the State Opera House where all the tourist buses start and... more

Management response from
Hotelfan69, Manager

Dear 'mumsthewordwoking', it is a real pleasure reading your review, it is much appreciated. We are so pleased to read that your stay and experience was fantastic. Especially with regards to the services which were offered to you by our concierge team, I must admit that they did an excellent job and I will definitely forward your comments to the...

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4 of 5 stars
locavore   13 contributions
napa valley
Aug 31, 2009 | Trip type: Business

The hotel is located right in the center of things, is very well kept, deserves its 5 star rating. Definitely will stay here again as we are in Vienna now and then. We have stayed at the Meridien, also well placed down the street past the Opera House, but it has seen its time even as a modern hip hotel.... more

Management response from
Hotelfan69, Manager

Dear 'Locavore', all your comments on your stay at the Grand Hotel Wien are highly appreciated. We indeed look very well after the building and its facilities. It is good to read that you received an upgrade so that you were able to enjoy our more exclusive room category. I do apologize for the fact that you were not informed...

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Grand Hotel Wien Also Known As

  • Grand Hotel Vienna
Address: Kaerntner Ring 9, Vienna 1010, Austria
Vienna Hotels Grand Hotel Wien
4.5/5.0
102