We spent a week in the Grand Hotel. Staff are a high point, friendly and very willing to help generally; amongst the best we've experienced. We had a deluxe room. This was well equipped with quality fittings and a nice marble bathroom with double sinks and a heated wall mirror. The air-conditioning was exceptionally noisy, made slightly better after we... More

Having had the good fortune of staying in many wonderful hotels in Europe, this ranks right near the top. The staff is wonderful, very accommodating and friendly. Marcus the Concierge was extremely helpful arraigning a number of excursions and dinners for us. This is old world European Luxury, very nice rooms, great public spaces, very ornate and beautiful. To appreciate... More

The hotel has a great location and is nicely renovated. A good place to stay for sightseeings in the city center. However watch out for a doorman of arabic descent (the others are fine). First of all, the taxies that he arranges always turn out to be twice as expensive as regular taxis "off the street". We tested it several... More

We spent 5 wonderful nights at this hotel. If you are staying in Vienna stay at one of the grand hotels. The grand hotels give you a true sense on Viennese living. Our room was spacious and comfortable. The staff could not be any nicer. They were quick to please and alway friendly. Free internet access is included. Location was... More

This hotel is just great. Everything inside makes you feel like royalty. Rooms are big, bed is big and comfortable, bathroom is huge and has two separate sinks. The roof of the room is high. Wireless internet is free. Breakfast is terrific. Lobby is great, service is great. Location could not be better. The only downside is the price, but... More

This hotel was a one-time stop for us; we booked because we were in Vienna for only one night for an opera and our normal lodgings had no rooms. It was an extraordinary stay--we would love to go back for a longer one but the cost is significant so we will probably continue to opt for more reasonable accommodations. If,... More

Spent here 3 nights in early May. We occupied an Exclusive Room, beautifully decorated in the Austro- Hungarian architectural style, a room depicted from the film "Sissi". The entire hotel is an architectural masterpiece, beautiful lobby and lobby piano bar, beautiful facade, beautiful hallways. I have mixed feelings about the staff. While at the front desk the staff was extremely... More

This is a Grand Hotel in the traditional sense of the term. It is very central (easy walking to all the attractions) and has a luxurious and glamourous feel to it. We stayed for two nights, in a Superior Room which has very nice touches such as the bathroom, fitted with gold-plated taps etc. and a his and hers basin.... More

and walking distance main attractions. All what you can expect from a Grand Hotel. Not cheap but not extremely expensive either. When going back to Wien I book the same hotel.Seperate classy smoking bar which i like.