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Grand Hotel Wien

#25 of 365 Hotels in Vienna
Certificate of Excellence
Kaerntner Ring 9, Vienna 1010, Austria
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715 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

The rooms were spacious, clean and beautiful. The staff was friendly and attentive. The location is outstanding, being both near public transport and in a beautiful part of the city. Also, this was one of the most comfortable beds I've slept in. I would absolutely recommend this hotel to anyone staying in Wien.

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Pablo R, thank you for your excellent review in regards to your recent stay at the "Grand Hotel Wien". We are lucky to be situated along the Ring Street in the heart of Vienna and I am glad you enjoyed the location. I am also delighted to read that you found our beds so comfortable and that you were... More 

Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We stayed in this hotel for 2 nights and enjoyed every moment of both the city and hotel. The staff are great, polite, accomodating and friendly and the rooms are clean and of a good size. Great location not far from the shopping and some of the sites.

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Lotg60, it was great to read your review from your stay at the “Grand Hotel Wien” and to see that we were able to meet your expectations of a perfect hotel experience. I am very glad you enjoyed our rooms and our good location and I especially value your recognition of our staff. We work very hard to deliver... More 

Los Angeles, California
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location, excellent service. I was in Vienna during a major heat wave, wished the AC was much better, otherwise, food, service and hotel was great. Buffet breakfast and staff made you feel very welcome.

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear “universalmgm”, I was happy to read your review regarding your recent stay at the “Grand Hotel Wien” and that you experienced terrific service during your time in Vienna. I am sorry to read that you suffered from the heat, fortunately the heat wave has passed now! I am glad that you were able to experience our great food and... More 

Norway
Level Contributor
142 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed 1 week ago

Yes, this one is expensive. But the room was great, and the service super. The best is the location, just a short stroll from Musikverein and the Opera. And close by a large shopping center also. This is the place to stay in Vienna!

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Hello “TottoV”Norway, thank you for taking the time to post about your recent stay at the “Grand Hotel Wien”. I am thrilled to read that your accommodations were comfortable and that you received great customer service from our staff. We are very fortunate to be situated along the Ring Street in the heart of Vienna and I am glad you... More 

Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a stunning hotel. LIKES: Rooms were spacious, modern and bright with huge wall to ceiling windows. Huge flat screen TV (never used it). I loved the separate dooner for myself and my wife. Very comfortable beds. Luxurious bathroom with lots of space and all the nice little touches you expect in a 5 star hotel. Very centrally located... More 

Was this review helpful? Yes
Grand Hotel W, Manager at Grand Hotel Wien, responded to this review

Dear "Fra M",, thank you so much for your kind words regarding your stay at our Grand Hotel Wien. There is nothing we appreciate more than happy guests! I am very delighted that you liked your room so much as well as our central location in the heart of Vienna. I am also certain that my team will be encouraged... More 

Santa Clarita, California
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is located a few blocks from the main shopping strand (most shopping starts at 9!) within Vienna, easy walking distance to St. Stephen's Cathedral, Hofburg Palace, the Opera House, etc, and reasonable (another 10 mins) to the Canal pick-ups to catch the boat tour that goes around the canal. Right off the main strand you can find St.... More 

Was this review helpful? Yes 1
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear "Imeegan", thank you so much for choosing the Grand Hotel Wien as your host for your Vienna stay, and we very much appreciate your detailed and flattering valuation. It was a pleasure to read so many positive elements and to see the friendliness and helpfulness of our staff cited as one of the highlights of your review. You are... More 

Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Grand is the place to stay when in Viena, the rooms are comfortable and the location is superb, just walking distance to the Opera, the National Palace where Sisi's exhibit is and the Cathedral - two blocks from the walking plaza and one plus is the Concierge service

Was this review helpful? Yes 1
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Ricardo R, thank you so much for your positive review from your stay at our Grand Hotel Wien, I am very pleased that we could convince you with our 5 star standard of luxury accommodations. Our concierge is indeed a great asset to our hotel and we highly value this special mention. We truly appreciate your feedback, and it... More 

Maastricht, The Netherlands
Level Contributor
172 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Of course, it is an expensive hotel, but what you get is marvellous. All the staff is always hardworking for the clients. We had a spacious room (Deluxe room) all the things you need are there. Beds are fantastic. Safe-deposit. Nice and comfortable seats to relax, enough closets. Two remarks on the room: first: the toilet is placed so low,... More 

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Harry P, thank you for choosing the Grand Hotel Wien as your host for your trip to Vienna and it was a pleasure to read your review. I am very pleased we met and exceeded your expectations for a luxury experience. Regarding the shower in the room, the hotel does have rooms with a seperate shower. I am sorry... More 

Mumbai (Bombay), India
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this is a hotel, which is so centrally located that the tourists find it very convenient to commute. The hotel staff is very cordial and very well dressed. The hotel reception staff have extra ordinary patience to handle so many guests lined up for registration while check in. The breakfast is also amazing. This is indeed a grand place for... More 

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear PMP57, thank you for your exceptional review in regards to your stay at our Grand Hotel Wien. It is always wonderful to read the aspects that our guests love about their stay with us. I am especially thankful for your kind comments on my team and of course also your extra remarks on our reception staff. I am certain... More 

Chicago, Illinois
Level Contributor
71 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Grand Wien is an elegant old world hotel with all the modern amenities. Rooms are not large (by US standards) but very comfortable. The bathroom was large and luxurious, with a separate water closet. The closet held not only a safe, but a pants presser, as well. The Grand Wien is conveniently located within walking distance of most tourist... More 

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear "my-place-in-the sun", It was wonderful to read your review and find that we met and exceeded your expectations for a luxury experience. Thank you for including so many positive elements of your stay. We very much appreciate your compliments on our concierge and I will certainly forward your comments to them. Thank you again for the time to review... More 

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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
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