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Grand Hotel Wien

5.0 of 5 Kaerntner Ring 9, Vienna 1010, Austria
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Certificate of Excellence 2014
Grand Hotel Wien
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Grand Hotel Wien
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622 reviews from our community

Traveler rating
    450
    123
    29
    10
    10
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95
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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London, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for a few days over christmas 2014. We were staying in a deluxe suite, which was absolutely magnificent (although I was reading in some of the hotel literature that the deluxe suites are due for renovation in 2015). The hotel beakfast was varied and interesting (my favourite was the lebanese breakfast buffet), and the christmas eve dinner... More 

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear BlackSombrero, thank you so much for your fantastic review, I am delighted to read that you had such a great Christmas with us at Grand Hotel Wien. It is a pleasure to see that our focus on the small details come across so well. I will indeed forward your kind words to the rest of my team who I... More 

Isle of Man, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is one of my favourite places to stay anywhere. My wife and I come to Vienna for a weekend break most years and just adore this hotel. The rooms are fabulous and spacious. The staff could not be more polite. And the location is superb. One year we stayed at the Ring Hotel which is just opposite. It was... More 

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Drking0211, thank you so much for your wonderful review, we are very pleased that you enjoyed your stay at Grand Hotel Wien and that you choose to return to us every year. You are right that our sister hotel "The RIng" is also very comfortable and we are proud of how these two hotels equalize eachother, cover every taste... More 

Kiev, Ukraine
Contributor
19 reviews 19 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

we have been to this hotel twice. and both times I was shocked by the poor service. it starts from the lobby bar where it is hard to draw the atention af the waiter and it continues to the poor somelier of Unkai restaurant. the price of the rooms are on the average level. the prices at the bar and... More 

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Sasha V, thank you so much for staying with us at Grand Hotel Wien when visiting Vienna and we appreciate your feedback. I regret to read that your experience did not meet your expectations as this does not reflect to the standards we are known to deliver. I will forward your feedback to my team and please rest assured... More 

Skopje, Republic of Macedonia
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything is excellent in this hotel. As I wrote in the title, lux and elegance. The hotel is in the center of the city, 5 min walking from the Opera House and the pedestrian shopping streets in the center of the city. Nice breakfast, but it can be better I think, it misses variety of food. Wonderful bar on the... More 

Was this review helpful? Yes 1
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Kristina2244, thank you so much for your positive review regarding your stay with us at Grand Hotel Wien and I found your headline very flattering. I am pleased to read that we met your expectations, and I am sure that my team will also be delighted to recieve your comments. Thank you again for sharing your experience and I... More 

Salzburg Region, Austria
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

we do like Grand Hotel Vienna becouse there are very nice people, very good restaurants for reasonable rates. Location is perfect, you cannot have better in Vienna. Everythins is in walking distance. There is no problem at all

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Mikekempp, thank you so much for your recent stay with us at Grand Hotel Wien and I very much appreciate your througout flattering comments. I will defentely forward them to my team who am certain will be encouraged by your remarks. Thank you again for taking the time for your review and we would be pleased to welcome you... More 

Kingston - Germany
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Reception staff is very friendly and helpful as well as knowledgeable. Rooms are sufficiently spacious, clean and provide the necessary amenities. Hotel bar could be bigger but is what it is. Porters are plenty and helpful, location to Vienna sites is very good, quick in and out to airport.

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Burrox, thank you so much for your kind words in regards to your stay in Grand Hotel. I very much appreicate your comments on our staff, I am sure they will be pleased when I forward your review to them. Thank you again for sharing your experience and we would be pleased to welcome you back if you should... More 

Hastings, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights this week in the hotel. Our room was spacious and quite and the hotel very central to all we wanted to see and do. Unfortunately I left my handbag in a taxi on the 2nd day of our stay and the hotel did every thing they could to get it back for me as well... More 

Was this review helpful? Yes 1
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Eilis1066, thank you so much for your praising words in regards to your stay with us at Grand Hotel Wien, I am very glad that you were pleased with our hotel and our service. I am also glad to read that you got your bag back at the end. Samara and Helene were very happy about your kind comments... More 

Glasgow
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a grand finale to our pre Christmas holiday in Vienna. It was our 3 rd visit to the hotel and, as on previous occasions we found the hotel to be very comfortable and staff to be most helpful. The lobby with huge Christmas tree was a welcoming sight once more. We arrived before our room was ready and... More 

Was this review helpful? Yes
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear James C, thank you so much for choosing to come back to our Grand Hotel Wien during Christmas and I am pleased to read that your expectations were met again! I will of course forward your feedback to the rest of my team who I am sure will be delighted as well. Thank you again for sharing you experience,... More 

Rio de Janeiro, RJ
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

perfect... difficult to write more than that!! We have enjoyed our stay since the first moment - the location was excellent and the staff was very friendly and helped us in all situations. One of the best hotels Ive ever been at; rooms, breakfast...everything was amazing!! A perfect hotel for a perfect city! Definitely, consider your stay at Grand hotel... More 

Was this review helpful? Yes 1
Grand Hotel W, General Manager at Grand Hotel Wien, responded to this review

Dear Pinotti86, thank you so much for your ever so flattering Feedback which we highly appreciate. I will defenitely forward your comments to the rest of the team who I am sure will be delighted as well. I wish you all the best for 2015 and we would be very pleased to welcome you back to our Grand Hotel Wien... More 

Calgary, Canada
Top Contributor
293 reviews 293 reviews
33 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent a week here over Christmas and found the hotel, hotel staff, and hotel amenities to be excellent. Room ( king size bed ), heated floor tiles in the bathroom, quiet room, comfortable bed, full mini bar, coffee machine ( coffee charged back to your room). Ground floor lounge is great place to hang out and listen to the... More 

Was this review helpful? Yes 1
Grand Hotel W, Geschäftsführer at Grand Hotel Wien, responded to this review

Dear Challenger01, thank you so much for staying with us at Grand Hotel Wien when visiting Vienna and we very much appreciate your detailed and throughout positive review. I will forward your remarks to my team will be delighted as well. Thank you again for sharing your experience, I wish you a Happy New Year and we would be pleased... More 

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Additional Information about Grand Hotel Wien

Address: Kaerntner Ring 9, Vienna 1010, Austria
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hotel Wien 5*
Number of rooms: 205
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Also Known As:
Grand Hotel Vienna
Hotel Style:
#8 Spa Hotel in Vienna
#15 Romantic Hotel in Vienna
#19 Luxury Hotel in Vienna
#24 Business Hotel in Vienna
#33 Family Hotel in Vienna

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