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All 370 Vienna hotels

Hotel Bristol Vienna

5.0 of 5 Hotel   |   Kaerntner Ring 1, Vienna 1015, Austria (Innere Stadt)
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Hotel Bristol Vienna
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87%
Ranked #42 of 370 hotels in Vienna
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
drsteven49 Watchung, New Jersey
  • Reviews (680)
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  • Room tips (121)
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680 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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English first
Watchung, New Jersey
Contributor
14 reviews 14 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

Arrived in Vienna 3 hours late by air from the United States. Hotel Bristol had arranged complimentary car service via Mercedes E Class because we had arranged for a suite. Driver and service were excellent. Upon registering, we were informed our Opera Suite had been upgraded to a larger corner suite with a wonderful view of the Opera House. Bellman... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

hotel recently updated so it all works with classic hotel style. Service is all you could ask. Dining room is art. Health club surprised as it is up to Sheraton work out fitted. Next to the opera house.

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London, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We are platinum Starwood members and it is really worthwhile in terms of upgrades an amenities. We recently stayed in this grand luxury collection European hotel and were upgraded to Room 55 which we discovered was one of 10 newly renovated rooms in the hotel. It was so lovely with brass figurines, great art and a full marble bathroom. We... More

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Hong Kong
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

This hotel is an old world hotel, chose this property as it's cheaper than it's sister Imperial down the road. It has a fantastic location right next to the opera house and a stone throw away from the underground. Stephanplatz is just one stop away. Service in the whole is terrific, would like to make a special mention of Mr... More

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BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review

Dear 'Rishikesh K' Thank you for your review. The feedback of our guests is very valuable to us. We very much appreciate you taking the time to write us your impressions. While I understand many aspects of your stay were in line with your expectations but some were not. Most importantly I would like to address your comment about a... More

Sydney, Australia
Contributor
19 reviews 19 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel Bristol, a magnificent nineteenth century hotel facing the even more magnificent Vienna State Opera is the perfect hotel in terms of location, comfort of rooms, service, delicious and varied breakfasts, lounge areas and that magical something extra. we stayed at this hotel recently over a two week period when we made Vienna our European base attending an opera... More

Was this review helpful? Yes 1
BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review

Dear 'jennifer s' Thank you for your review posted on Trip Advisor. It is a great pleasure to read that you enjoyed your stay at our Hotel. I really thank you for your very detailed description of your stay and for sharing your impressions. It is wonderful to read that you enjoyed the various types of rooms as well as... More

Denver, Colorado
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is old world elegance par extraordinaire. The rooms are totally charming and absolutely everyone who works there bends over backwards to make one feel welcome and special. It is very expensive but if one wants to splurge on a hotel, this would be the one. It is located across from the Opera House and very well located to... More

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BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review

Dear 'Lesley S' Thank you for your Review posted on Trip Advisor. We are delighted that you enjoyed your stay at our property. Thank you for your great comments about the style of our Hotel and our associates. I would like to thank you for your great recommendation! We hope to welcome you back soon again. Kind regards, Gerald Krischek... More

Senior Contributor
24 reviews 24 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our recent stay here. The front desk kindly accommodated our early arrival and upgraded us to a suite with a balcony facing the state opera. (SPG Gold). Was surprised to se another review criticizing the breakfast - we thought the breakfast buffet was very good. Nice old-world charm, Would happily stay here again.

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BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review

Dear 'Base_Shifter' Thank you for your Review posted on Trip Advisor. It is a pleasure to read that you enjoyed your stay at our Hotel. Thank you also for your positive comments on our breakfast - we would be delighted to welcome you soon again to the Hotel Bristol. Kind regards, Gerald Krischek - General Manager More

Hong Kong, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

The breakfast at the Bristol is something, what I would like to forget, since the service has been extremely bad and the staff not only unfriendly, but really rude. The buffet was only refilled after the guests asked several times and comments from the staff, such as "Don't eat so much" made the stay very unpleasant.

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BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review

Dear 'DieterGamper' Thank you for your review posted on Trip Advisor. We do appreciate the feedback of our guests. First I would like to apologize to you for the inconvenience you experienced. It is absolutely not our standard that our guests have to remind our staff to refill the buffet. We do have a system in place that ensures timely... More

New York City, New York
Contributor
16 reviews 16 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Regretfully, I have to report that the Hotel Bristol in Vienna was slightly disappointing, and I'm sorry to say so because all the potential for a great hotel was there, and I really wanted it to live up to it. Our accommodation was an Opera Suite with adjoining room facing the Vienna State Opera. It was full of old world... More

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BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review

Dear *nyctexan2* Thank you for your review posted on Trip Advisor. The feedback of our guests is very valuable to us. While I understand that some aspects of your stay were according your expectations some aspects were not. I regret to read that you had difficulties in getting through to room service. This of course should not have happened and... More

London, United Kingdom
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this hotel as it was recommended by Bradshaw in his guide 100 years ago and we were following his tour around Austria so it seemed rude not to stay here. It did not disappoint. The hotel takes you back to day when there were hotels of great style. This looked like one of them and for the most... More

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BRISTOL_VIE_GM, General Manager at Hotel Bristol Vienna, responded to this review

Dear 'Muchtravelled065' Thank you for your Review posted on Trip Advisor. It is a pleasure to read that you enjoyed your stay at our property this June. Thank you for commenting on the room and the features that you liked. I regret that you did not enjoy your breakfast outside on the terrace in the morning. Kindly note that the... More

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Additional Information about Hotel Bristol Vienna

Address: Kaerntner Ring 1, Vienna 1015, Austria
Location: Austria > Vienna > Innere Stadt
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Bristol Vienna 5*
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Also Known As:
Bristol Hotel Vienna

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#24 Business Hotel in Vienna #26 Family Hotel in Vienna #31 Luxury Hotel in Vienna #32 Romantic Hotel in Vienna
Hotel Class
Number of rooms
150

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