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All 352 Vienna hotels »

Hotel Imperial Vienna

5.0 of 5
Kaerntner Ring 16, Vienna A-1015, Austria
Hotel amenities
Hotel Imperial Vienna
Ranked #6 of 352 hotels in Vienna
4.5 of 5 stars 273 Reviews
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273 reviews from our community

What travelers say about this hotel
  • Very good(4)
  • Flat screen TV(3)
  • Front desk staff(3)
Traveler rating
    215
    36
    9
    10
    3
Only show reviews for Family (31) | Couples (118) | Business (29)
Date Rating
Half Moon Bay, California
Senior Contributor
30 reviews 30 reviews
Reviews in 25 cities Reviews in 25 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW

We’re not sure we’d have liked Vienna quite so much had we not stayed here. The hotel is fantastic and worth the extra expense. Great location, staff, décor. You definitely have the feeling you are staying at a palace. Highly recommended.

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London, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 20, 2012
3
people found this review helpful

I have just returned from Vienna and stayed in the Imperial Hotel which is meant to be the best 5* there and I have to say that Although I liked the authentic old fashioned Viennese style. I was not impressed with my room at all although it was facing the front. The side tables in the room were so one... More

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London
Contributor
15 reviews 15 reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 20, 2012
4
people found this review helpful

I went to Vienna as part of an Art Appreciation group. At first glance, this hotel seemed very nice - grand lobby, friendly staff, spacious bedrooms and marble bathrooms. However, we quickly realized that all was not as it appeared-the shower in the bathroom did not work properly - the main head had not been descaled so the water shot... More

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Bay Area, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 19, 2012
1
person found this review helpful

This "Grand Dame" of a hotel was perfect for our stay in Vienna. It is Old World Luxury which we found to be perfect for a base in the beautiful, histroic city of Vienna. We found the staff to be very friendly and warm balanced with politeness, which is precisely what I'd expect for a property of this stature. It... More

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New Haven, Connecticut
Contributor
17 reviews 17 reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 13, 2012
1
person found this review helpful

My husband and I stayed at this hotel for 3 days in April 2012. Hotel staff: Polite, but not friendly (if that makes any sense). They were pretty quick in responding to room requests (e.g. tea kettle, a hair dryer that doesn't short out after 5 mins). They always greeted you as you came in and out of the hotel... More

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klauchr, General Manager at Hotel Imperial Vienna, responded to this review
May 17, 2012

Dear „LTAN72“ and partner, Many thanks for your thumbs up on your stay at Hotel Imperial. Your detailed description of your impressions will not only assist other travellers to get a good picture of what to expect from a stay at our hotel, yet also helps us in our continuous efforts to improve our services and facilities. It is definitely... More

UAE
Senior Contributor
25 reviews 25 reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 12, 2012
1
person found this review helpful

This is an excellent hotel, impeccable service, stayed in a beautiful suite and was very pleased with everything. Just dont have breakfast there, it is disappointing compared to anywhere outside.

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klauchr, General Manager at Hotel Imperial Vienna, responded to this review
May 17, 2012

Dear „mara_torres“ and family, How delightful to hear that you had an impeccable stay with us and thank you very much for the outstanding rating of all aspects of the hotel. I was rather surprised to hear about your disappointment with our breakfast offering and would be more than happy to hear more about what might have been missing to... More

Saratoga, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 11, 2012
1
person found this review helpful

One of the best things about staying in a luxury hotel is that you can usually count on the concierge to advise you of the best places to dine, attractions, directions and more. This was surely the case with my experience at the Imperial Hotel. I arrived early and was upgraded to a lovely room and was able to check... More

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klauchr, General Manager at Hotel Imperial Vienna, responded to this review
May 17, 2012

Dear „Luxvagabond“ and friends, Thank you for your great review of the services our concierge team, one of our pillars of excellence, was able to extend to you during your recent stay with us. It is always a delight and pleasure to hear of exceptional experiences created or assisted by our team members. So it remains for us to state... More

Geneva, Switzerland
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 9, 2012
2
people found this review helpful

It is almost heretical trying to write a review of Hotel Imperial in Vienna - one of the last bastions of bygone excellence in hospitality for the most demanding travellers of this world. Every year for the past quarter of century, we spend several weeks in this true jewel of world's luxury hotels, usually during the Christmas-New Year period, during... More

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klauchr, General Manager at Hotel Imperial Vienna, responded to this review
May 17, 2012

Dear „jdsepes“, What more to ask? Getting the highest marks from loyal guests such as you is the most terrific compliment one can ever expect. Keeping our traditions alive and to cherish our history will continue to be a cornerstone of our philosophy. At the same time we will strive to stay in tune with today’s world and always seek... More

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 3, 2012

I spent almost a week in Imperial and loved every minute of it. Beautiful palace, kept in the perfect condition without loosing any of its historic atmosphere and ambiance. Friendly and helpful reception staff, very fast and efficient room service with great food. Was not very impressed with the main restaurant, but maybe it is my kind of food. Cosy... More

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See 2 more reviews by bouji for Vienna
klauchr, General Manager at Hotel Imperial Vienna, responded to this review
May 17, 2012

Dear „bouji“ and family, Receiving such a top scoring review from an experienced traveller like you is a great compliment. Many thanks for taking the time to share your thoughts with others and for giving us a thumbs up in many ways. Looking forward to serving you many more terrific “Apfelstrudel” at Café Imperial and in the meantime, sending you... More

princeton, nj
Senior Contributor
26 reviews 26 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 29, 2012

The Hotel Imperial in Vienna has a knowledgable staff who are well trained and accommodating. The Concierge recommended restaurants that I enjoyed and that were exactly what they were described to be. The wake-up calls were precisely on time and were made by a person, not a machine. The location is the best thing about the hotel. It is walking... More

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See 3 more reviews by lovestotravel321 for Vienna
klauchr, General Manager at Hotel Imperial Vienna, responded to this review
May 17, 2012

Dear „lovestotravel321“ and partner, Your many positive comments and compliments for the services our team members offered you during your recent stay are most appreciated and uplifting. We do pride ourselves to be one of very few true palaces converted into a hotel and put a lot of emphasis on staying true to the historic background and traditional values we... More

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Additional Information about Hotel Imperial Vienna

Kaerntner Ring 16, Vienna A-1015, Austria
Price Range: PLN: $$$$

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