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All 367 Vienna hotels

Hotel Imperial Vienna

5.0 of 5 Hotel   |   Kaerntner Ring 16, Vienna A-1015, Austria (Innere Stadt)
Hotel amenities
Hotel Imperial Vienna

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Ranked #10 of 367 hotels in Vienna
A recent review
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524 people have reviewed this hotel

Traveler rating
    405
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    6
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dublin
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Staying at the Imperial hotel is a fantastic experience and I would strongly recommend it. I stayed here during a sunny weekend in Mid April with my scrawny companion everything the hotel and city of Vienna have to offer are fantastic. The hotel is in a great central location, with an underground train station, city bike rental station and many... More

Was this review helpful? Yes
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear „ThomasheenOgRua“ and partner, Thank you very much for your top score in your review about your stay with us in mid-April. It is particularly rewarding to hear that you would have no apprehensions to recommend us to others. Hopefully we will have the opportunity and privilege to welcome you back once to the Hotel Imperial again in the not... More

Reggio Calabria, Italy
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The first contact per email was encouraging. Very nice and professional aproach from the reservation office. Also concierge support was on expected level. Check in went very swift and the front office clerck escorted me to the room. Room exactely like we agreed. A nice baldahin bed and lovely whirpool bath in bathroom. I loved the classic furniture, though the... More

Was this review helpful? Yes 1
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear “cap_nemo_hr” and partner, Your full score and complimenting feedback on many aspects of our services and product have been well received and your commendations shared with my team members. Already about 3 years ago, we followed the overwhelming feedback from our guests to convert all public spaces and food & beverage venues into non-smoking areas. This has been very... More

Leicester, United Kingdom
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago

From the minute you arrive you will be excellently looked after by the fantastic Staff who cannot do enough to help you.It is a glorious building with top class facilities.The concierge team managed to get us tickets for the opera at very short notice.A wonderful few days away.

Was this review helpful? Yes
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear “Trafalgar44” and partner, Your wonderful review and compliments for the professionalism of my team members is much appreciated. Thank you for taking the time to share your experiences during your recent stay with us. Imperial greetings from sunny Vienna to Leicester, Klaus Christandl General Manager More

Frankfurt, Germany
Contributor
19 reviews 19 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have staid at the Imperial multiple times over the last few years and have many fond memories of great stays, wonderful rooms, excellent service, a great concierge. It's the old world details that have made me come back, such as real room keys instead of key cards, the formal service that some people would consider stiff, but that I... More

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klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear “Guerteltier”, Thank you for your review on the TripAdvisor opinion portal and for taking the time to share your experiences during your most recent stay with us at Hotel Imperial. Your high praise for some aspects of the service provided, as well as the overall atmosphere of the hotel are well noted and shared with my team members. It... More

Singapore, Singapore
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just came back from a longer tour of Europe, and a few places impressed me a lot. One being this first class hotel, in Vienna,which makes you feel the glories of a glamorous, historic imperial Vienna of the Habsburg dynasty. It is beautifully preserved but equipped with comfortable modern facilities and first class service. The staff was very helpful,... More

Was this review helpful? Yes 4
New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located in a convenient location in Vienna. It is a few minutes away from main attractions (market, cathedrals, horse show place, etc). The lobby and most of hotel has an old school feel and is well maintained. Checking in was smooth and the concierge were resourceful (as expected). Room was comfortable. We had complimentary water and welcome... More

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1 review
3 of 5 stars Reviewed March 17, 2014

Room was very small but quiet. I can say it was clean a part of these places under the bed. Towels and bed linen were in good order. Breakfast was easy but there is a lot to do with the menu. For that price which I paid is ok.

Was this review helpful? Yes
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear “Tomasz K” and friends, Thank you for posting your feedback of your recent stay with us, earlier this March, here at Hotel Imperial Vienna on the TripAdvisor community. Your compliments on the level of cleanliness and room amenities are well noted; however I was rather surprised about your disappointment with the breakfast menu on offer. We generally to get... More

Vienna, Austria
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 17, 2014

I had ordered breakfast from the Bristol Vienna multiple times before, as this is the only place that makes perfect eggs benedict in Vienna. This time I decided to come with a friend and stay for a sit-down breakfast one morning, as I arrived too early the friendly staff at the front desk invited us to wait by the bar,... More

Was this review helpful? Yes 2
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear „mvarriale“ and partner, Thank you very much for your review of your recent visit to our Cafe Imperial on Sunday, 9th March 2014. It was with great disappointment for me to learn that you felt unwelcome and not treated appropriately. Our Café Imperial does open its doors daily from 7:00am for breakfast and welcomes both our hotel guests, as... More

Shanghai, China
Top Contributor
95 reviews 95 reviews
36 hotel reviews
112 helpful votes 112 helpful votes
5 of 5 stars Reviewed March 17, 2014

This splendid palace, now a first class hotel, transports one back to the glories of a glamorous imperial Vienna of the Hapsburg dynasty. This gem of a hostelry is really a beautifully preserved slice of history but with comfortable modern touches and first class service. The clefs d’or concierge in particular, proved helpful beyond measure, advising on places of interest,... More

Was this review helpful? Yes
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear “Philip B” and partner, Your highly complimenting review on the TripAdvisor opinion portal was a great pleasure to read and receive. It reinforces that the recently completed first phase of our extensive revitalization process “hit the mark” with its intention to re-enforce and bring back elements of the former palace atmosphere. We are very excited to share with you... More

Lafayette, Louisiana
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 16, 2014

We stayed at the Imperial for 5 days and wished that we had extended our time there. The room was luxurious, featuring chandeliers, marble, and nicely appointed furniture. We had doors separating the living area from the bedroom. It was a former palace and all public areas were beautiful. The service was excellent The concierge was extremely helpful with restaurant... More

Was this review helpful? Yes 1
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear “bayougal57” and partner, Your full marks on your review of your stay at Hotel Imperial were most rewarding and gratifying. Thank you for your compliments of my team members, particularly at the Concierge and our Opus Restaurant. We sincerely hope to have the opportunity to welcome you back once again in the not too distant future and wish you... More

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Additional Information about Hotel Imperial Vienna

Address: Kaerntner Ring 16, Vienna A-1015, Austria
Location: Austria > Vienna > Innere Stadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #10 of 367 hotels in Vienna
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Imperial Vienna 5*
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