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All 368 Vienna hotels

Hotel Imperial Vienna

5.0 of 5 Hotel   |   Kaerntner Ring 16, Vienna A-1015, Austria (Innere Stadt)
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Ranked #13 of 368 hotels in Vienna
A recent review
3 of 5 stars reviewed 3 days ago
PAD626 Los Angeles, California
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572 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (88)
Date | Rating
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  • English first
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English first
Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The hotel has an impressive pedigree but the guest experience is far short of extraordinary. Rooms fairly musty, Concierge and Receptionist have permanent expression of consternation/boredom. Bathrooms need updating. All in all, a grand old hotel with terrific history and nice location, but snoozeville. If anything, try for the breakfast included in the room rate. The cafe is nice.

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Christchurch, New Zealand
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stunning old world charm. Exceptional service and location. Food was Devine, too Comfortable yet old and slightly tired but it is an old pub! Plenty of amenities. Stand up to its 5 star rating. Champaign for breakfast was a real surprise! Will happily return.

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Hong Kong, China
Top Contributor
398 reviews 398 reviews
114 hotel reviews
311 helpful votes 311 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Firstly before we get to the insides of this amazing property, the location is absolutely central and a perfect base for exploring Vienna. on foot. On arrival like most of Starwoods Luxury Collection Palace Hotels the greeting and attentiveness from concierge is first class. The lobby is beautiful with chandeliers and marble to die for. We were upgraded about 5... More

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Zagreb, Croatia
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Me and my friend had to pick my husband next day morning in Vienna (we are in Croatia currently) so we decided to go day before and spend a night in this beautiful hotel. We didn't know what to expect, except the things we read on-line. The hotel was MARVELOUS. So beautiful, it cannot be called kitchy or trashy in... More

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York, United Kingdom
Contributor
17 reviews 17 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

This is truly one of the best places in Europe and stands comparison with anywhere in the world. Service is flawless, with the punctual efficiency one expects in Austria. Food in the restaurant and cafe (if you can use the term cafe for gilded excellence) are of the highest possible level. Love this place and is a definite "must return"

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miami
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is one of a kind. What can you say about a hotel were you can set your clock by the time you request service. Request breakfast to your room at 8.07 am,and you will hear a knock in your door precisely at 8.07am. This hotel was a favorite of the Austrian Imperial family. It was also unfortunately the... More

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Mexico City, Mexico
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stay there some time ago, and after having the privilege to stay in a lot of luxury properties around the world, the Imperial remains as one of the top 5, we had an unconfortable moment when we read part of the hotel history and get the info that we are staying at the same room that once has been... More

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Top Contributor
107 reviews 107 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We truly enjoyed this experience. We stayed here three nights, and we have no major complaints. The staff was very friendly, the rooms and facilities were always tidy, the decorations were beautiful, and the hotel was located very close to everything in town. We would come back here and highly recommend it to anyone in Vienna.

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Milledgeville, Georgia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here 10 years ago and recently returned for a second visit. My only request was we stay at The Imperial again. Loved it all over again! Our two rooms were wonderful. The staff is friendly and helpful.

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Uberaba, MG
Top Contributor
52 reviews 52 reviews
52 hotel reviews
61 helpful votes 61 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I really wish I could write awe-inspiring reviews about this hotel but it was in fact one of the most disappointing experiences I've had. I've booked this hotel through the Visa Luxury Collection, which would grant me free breakfast, internet access, room upgrade (if available) and late check out. I arrived at the hotel just one day before the re-opening... More

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klauchr, Manager at Hotel Imperial Vienna, responded to this review

Dear „RodrigoHueb“ First of all, we would like to thank you for your explicit feedback regarding your experience at Hotel Imperial Vienna. We emphasize our appreciation for you having shared your opinion with us. Without your feedback our efforts in maintaining our signature service of excellence would remain aimless. I feel truly bad about the fact that you are so... More

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Additional Information about Hotel Imperial Vienna

Address: Kaerntner Ring 16, Vienna A-1015, Austria
Location: Austria > Vienna Region > Vienna > Innere Stadt
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Imperial Vienna 5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#10 Romantic Hotel in Vienna #11 Family Hotel in Vienna #12 Luxury Hotel in Vienna #24 Business Hotel in Vienna
Hotel Class
Number of rooms
128

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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