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All 367 Vienna hotels

Hotel Imperial Vienna

5.0 of 5 Hotel   |   Kaerntner Ring 16, Vienna A-1015, Austria (Innere Stadt)
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Hotel Imperial Vienna
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Ranked #11 of 367 hotels in Vienna
A recent review
5 of 5 stars reviewed 4 days ago
Trafalgar44 Leicester, United Kingdom
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521 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
Leicester, United Kingdom
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the minute you arrive you will be excellently looked after by the fantastic Staff who cannot do enough to help you.It is a glorious building with top class facilities.The concierge team managed to get us tickets for the opera at very short notice.A wonderful few days away.

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Frankfurt, Germany
Contributor
17 reviews 17 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have staid at the Imperial multiple times over the last few years and have many fond memories of great stays, wonderful rooms, excellent service, a great concierge. It's the old world details that have made me come back, such as real room keys instead of key cards, the formal service that some people would consider stiff, but that I... More

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Singapore, Singapore
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just came back from a longer tour of Europe, and a few places impressed me a lot. One being this first class hotel, in Vienna,which makes you feel the glories of a glamorous, historic imperial Vienna of the Habsburg dynasty. It is beautifully preserved but equipped with comfortable modern facilities and first class service. The staff was very helpful,... More

Was this review helpful? Yes 4
New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located in a convenient location in Vienna. It is a few minutes away from main attractions (market, cathedrals, horse show place, etc). The lobby and most of hotel has an old school feel and is well maintained. Checking in was smooth and the concierge were resourceful (as expected). Room was comfortable. We had complimentary water and welcome... More

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1 review
3 of 5 stars Reviewed 4 weeks ago

Room was very small but quiet. I can say it was clean a part of these places under the bed. Towels and bed linen were in good order. Breakfast was easy but there is a lot to do with the menu. For that price which I paid is ok.

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klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear “Tomasz K” and friends, Thank you for posting your feedback of your recent stay with us, earlier this March, here at Hotel Imperial Vienna on the TripAdvisor community. Your compliments on the level of cleanliness and room amenities are well noted; however I was rather surprised about your disappointment with the breakfast menu on offer. We generally to get... More

Vienna, Austria
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I had ordered breakfast from the Bristol Vienna multiple times before, as this is the only place that makes perfect eggs benedict in Vienna. This time I decided to come with a friend and stay for a sit-down breakfast one morning, as I arrived too early the friendly staff at the front desk invited us to wait by the bar,... More

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klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear „mvarriale“ and partner, Thank you very much for your review of your recent visit to our Cafe Imperial on Sunday, 9th March 2014. It was with great disappointment for me to learn that you felt unwelcome and not treated appropriately. Our Café Imperial does open its doors daily from 7:00am for breakfast and welcomes both our hotel guests, as... More

Shanghai, China
Top Contributor
90 reviews 90 reviews
33 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This splendid palace, now a first class hotel, transports one back to the glories of a glamorous imperial Vienna of the Hapsburg dynasty. This gem of a hostelry is really a beautifully preserved slice of history but with comfortable modern touches and first class service. The clefs d’or concierge in particular, proved helpful beyond measure, advising on places of interest,... More

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klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear “Philip B” and partner, Your highly complimenting review on the TripAdvisor opinion portal was a great pleasure to read and receive. It reinforces that the recently completed first phase of our extensive revitalization process “hit the mark” with its intention to re-enforce and bring back elements of the former palace atmosphere. We are very excited to share with you... More

Lafayette, Louisiana
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Imperial for 5 days and wished that we had extended our time there. The room was luxurious, featuring chandeliers, marble, and nicely appointed furniture. We had doors separating the living area from the bedroom. It was a former palace and all public areas were beautiful. The service was excellent The concierge was extremely helpful with restaurant... More

Was this review helpful? Yes 1
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear “bayougal57” and partner, Your full marks on your review of your stay at Hotel Imperial were most rewarding and gratifying. Thank you for your compliments of my team members, particularly at the Concierge and our Opus Restaurant. We sincerely hope to have the opportunity to welcome you back once again in the not too distant future and wish you... More

Budapest, Hungary
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is not simple an excellent hotel, but our stay was an experience. The hotel well kept the tradition and the royal atmosphere combined with just enough modern touch. The staff made us feel at home and even stayed only one night we were treated as special guests.

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Munich, Germany
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Imperial last weekend and had amazing day, I booked on cash and points as I am a SPG Gold Member therefore i paid 10,000 points and €123 euros which was a bargain. The room was on the 4th floor 432. It had allot of light as it looked onto the ring, the bedroom was very clean and... More

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Additional Information about Hotel Imperial Vienna

Address: Kaerntner Ring 16, Vienna A-1015, Austria
Location: Austria > Vienna > Innere Stadt
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #11 of 367 hotels in Vienna
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Imperial Vienna 5*
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