I'm writing this review in response to BSB21's 5 Aug 2008 "Talk about Discrimination" write-up. I read his/her review prior to booking my stay and therefore was a bit apprehensive to stay at the Imperial. However, I decided to see for myself and am glad I did. My experience was completely 180 degrees out from his/hers. I too went to... more

I stayed at Imperial Hotel for one night from January 12 - 13, 2009. The rate was a special offer for 247,-- Euro/night in a standard room, breakfast and taxes included. I arrived at about 8pm by taxi and was not welcomed by a doormann or bellboy. I had to asked at reception for a luggage transfer from the still... more

I stayed in your hotel one night, but for this short time have received many inconveniences. I do not have claims as I understand that in any business there are overlays and omissions. But that you could avoid them in the future, I wish to state the remarks. The room has not been tidied up after the previous visitor. The... more

Impressive hotel.as you walk in you see the elegance ,tastefully decorated hotel. I was greeted and checked in in a timely manner.Ms. Anita escorted me to my exquisite and impecable suite.To the general manager thanks a million for taking the time out of your buisy schadule to share some of the history of this hotel.Mr. Del Campo thank you for... more

On reading a review about the experience of a guest booking using Starwood Points to stay at this hotel, my husband and I approached our stay with some trepidation. We also used our points. However, the experience could not have been more positive. We arrived first thing in the morning, and were give a junior suite within half an hour.... more

We traveled with a tour group and stayed in many lovely hotels. Our room was a bit smaller than some we had, but bigger than the smallest one we had. Service was great. The outside blinds that lowered & closed or opened & raised with the flick of a switch were nice. Plate of fruits was waiting for us when... more

We stayed at this hotel on our honeymoon August 4-8 then took a train to Prague. The hotel is very nice, but the best part is it's great location! We booked the room through Starwood American Express points. Even though we stayed at this grand hotel we were still travelling on a budget and the location on The Ringstrasse helped... more

I was lucky enough to stay in this hotel for 9 nights in June of 2008. I just about had to pinch myself every day because it was so beautiful, I had trouble believing I wasn't dreaming. The junior suite I was in faced the front of the hotel and had a lovely balcony. The room itself was huge and... more

We stayed in the Imperial for three nights and then went out of Vienna. We were so disappointed in the next hotel that we cancelled further nights and returned to Vienna and to the Imperial. It was simply the most gorgeous, comfortable, and luxurious of hotels. Formerly a palace. Close to all that Vienna has to offer. The only downside... more