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InterContinental Wien

#76 of 365 Hotels in Vienna
Certificate of Excellence
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Johannesgasse 28, Vienna 1037, Austria
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InterContinental Wien
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InterContinental Wien
InterContinental Wien
InterContinental Wien
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1,170 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (194)
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Senior Contributor
23 reviews 23 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

The intercontinental Wein is a beautiful hotel that is very close to some great restaurants and attractions in the area. Though it's a bit farther from the main square and tourist area, it is right across from the metro station and you can get anywhere you'd like within a matter of minutes. The concierge was helpful. The only criticism we... More 

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Konstancin-Jeziorna, Poland
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed with our 4 kids in the InterContinental Hotel in Vienna, in two connecting rooms. The location of the hotel is excellent: opposite a beautiful park and very close to all kind of metro, tram and bus connections. Staff was very helpful. The day we arrived it was my husband's birthday. When we got back at night, the hotel... More 

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Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear Pauline, Thank you very much for choosing the InterContinental Hotel for your family holiday in Vienna. It is great to read that we were able to make your holiday even more special by celebrating your husband's birthday with you. The location of the hotel is indeed a great benefit, especially when travelling with children. The Stadtpark in front of... More 

Farnborough, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I always stay here because the staff are great and the location is perfect......this time we stayed on 'Club Level' in a suite which was wonderful...very spacious having a separate loung area to the bedroom.You also get to use the Club Lounge with drinks and food which is a nice perk if you don't want to go downstairs......My housekeeper from... More 

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Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear Beki S, First of all I would like to thank you for taking the time to write this positive feedback. It is nice to read that you have taken the advantage of our Club lounge and had the chance to enjoy all its benefits. I would also like to thank for mentioning in particular the lady who was servicing... More 

Big Canoe, Georgia
Senior Reviewer
9 reviews 9 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We just spent 4 nights at the Intercontinental Wien, as part of the American Express Fine Hotel Program. Don't know whether it was that or that they treat all guests that way, but we have never stayed at a hotel where the staff went so far out of their way to make a guest happy. We had a mini-suite. Very... More 

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Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear Judy W, thank you so much for your wonderful review. We appreciate that you took the time to review our hotel and we welcome feedback especially from our valued guests like you. It is great to read that you enjoyed your stay with us and your lovely comments will be shared with the team. We really do hope that... More 

Prague, Czech Republic
Top Contributor
198 reviews 198 reviews
92 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great location (10 minutes walking to the Stephansdom, metro station right across the street), splendid lobby, top-notch service, perfectly soundproof windows and quiet aircon - all these add up to a great experience and easily dominate over a somewhat 1980-ish outside appearance of the hotel and rooms on a smaller side (especially the bathroom felt kinda cramped). Definitely a place... More 

Was this review helpful? Yes 1
Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear Martinzz, your kind words are very much appreciated and your great rating is a honour for our hotel. We were delighted to read that you enjoyed your stay with us and I will be happy to share your review with the team. We all hope that we will have the chance of welcoming you back soon and in the... More 

Senior Contributor
28 reviews 28 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is conveniently located near the CAT station from the airport. The hotel lobby has a old style elegant feel. The rooms are nice and the staff is friendly. The Spa and fitness are very nice as well. I will likely stay here again.

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Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear T O, thank you very much for your nice review. It is a real pleasure to read that you enjoyed your time in our hotel. Indeed the location is a real advantage of the InterContinental. Tthe park is perfect for a morning run or for a relaxing walk during the day and public transports are just across the street.... More 

Toronto, Canada
Top Contributor
95 reviews 95 reviews
45 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here 2 nights prior to a river cruise. Our room on the 10th floor ( 1029) faced the Stadtpark, with the statue of Strauss, and had views over the city,St Stephens and the Kahlenberg. The room was not overly large, but nicely furnished. Small but very workable bathroom. Breakfasts were super-abundant,with everything you could possibly want to choose... More 

Was this review helpful? Yes 1
Anthony D, Manager at InterContinental Wien, responded to this review

Dear unclepaull, thank you very much for sharing your wonderful experience with us. It is always a pleasure to read that guests have enjoyed themselves in our hotel and were satisfied with the service provided. The great variety of the breakfast buffet is indeed very delicious and I am happy that you were able to enjoy it. Great, that you... More 

Miami Beach, Florida
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

convinient location to Viennas major attractions and the Opera. Subway station across the street. This is a charming Hotel that really has great value. Highly recommend it, only draw back is that it could need an inside face lift

Was this review helpful? Yes 1
Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear Nils S, thank you very much for taking the time to review your stay with us. Our hotel is indeed very good located and the inner city is just about 10 walking minutes away. Your nice comments about out hotel are very appreciated. Our "Grande Dame" celebrated her 50th birthday in march 2014 but still, as soon as you... More 

malc5757
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Not upto intercontinental standard Rooms need updating poor air conditioning ,tatty deco ,tiny bathroom Breakfast very poor for £36 euros service dreadful dirty tables slow service generally poor mans hotel not a patch on intercontinental Budapest who shone in every-way tv pay for all channels internet very expensive both inexcusable in a four star hotel Shall not be returning much... More 

Was this review helpful? Yes 1
Anthony D, Manager at InterContinental Wien, responded to this review

Dear thefolly55, I would like to thank you for sharing your experience with us. Please rest assured that we do take your valued feedback very serious and I will definitely forward your feedback to the relevant departments. With regards to your comment about an updated for the rooms I would like to inform you that a refurbishment is being planned,... More 

Boston Spa
Top Contributor
95 reviews 95 reviews
24 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a very large and very busy hotel which is very well situated in Vienna. We stayed for 2 nights at the end of a holiday on the Danube. Our bedroom (1030) was not particularly big and had only one comfortable chair. It was clean but rather dated. The bed was comfortable. The bathroom was very small and while... More 

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Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear raymarks, thank you very much for taking the time to give us some feedback about your stay at the InterContinental Vienna. We apologize that the allocated room did not meet your expectations. The feedback we receive from our valued guests enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in... More 

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