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InterContinental Wien

#75 of 368 Hotels in Vienna
Certificate of Excellence
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Johannesgasse 28, Vienna 1030, Austria
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InterContinental Wien
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1,431 Reviews from our TripAdvisor Community

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Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed yesterday NEW

I see someone posted that this hotel needs facelift. It does. Really not up to normal Intercontinental standards. I had to wait to check, in even as an IHG member, so they threw lots of compensation at me. I'm not interested in compensation, I'm interested in service.

Helpful?
Thank Nigel C
Level Contributor
181 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed in this hotel for a weekend. Rooms are nice and very quite, no disturbance from traffic on the upper floors. Nice exhibition or conference facilities for bigger groups. Nearby also the Hilton hotel if more accomondation space would be needed. Taxi between the airport and this hotel takes some 25 minutes and average price was 40 euros per trip... More 

Helpful?
Thank SakuKim
Sandra_Hoesl, Manager at InterContinental Wien, responded to this review

Dear SakuKim, thank you very much for taking the time to write this nice comment about us. It is very good to read, that you did enjoy your time in one of our lovely hotel rooms. Highlighting our spacious conference facilities is very much appreciated. Our function rooms serve any occasion: meetings, weddings, conferences,...and we are very proud of our... More 

Surfers Paradise, Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

We visited Vienna mainly because my wife had always wanted to see the dancing horses since she was a child. We spent 4 nights here there is plenty to see and do we could have spent 7 nights no problem and the hotel was perfect in every way. The Restaurant and bar was fantastic.

Helpful?
Thank trendsetter750
Sandra_Hoesl, Manager at InterContinental Wien, responded to this review

Dear trendsetter750, First of all I would like to thank you for your stay at the InterContinental Hotel Vienna and your time to share your experiences about your recent visit with us. I am very happy to read that your wife had the chance to fulfil her childhood dream and visited the famous Spanish Riding School. In addition I would... More 

Zagreb, Croatia
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Great public indoors, but the sleeping rooms need a facelift (see photo). Rich and tasty breakfast, but poor drinks at the hotel bar (tip: order something out of a bottle, not a cocktail or anything they have to make). Very expensive parking!

Helpful?
Thank Marko D
Sandra_Hoesl, Manager at InterContinental Wien, responded to this review

Dear Marko D, First of all I would like to thank you for your recent stay at the InterContinental Hotel Vienna and your time to review your visit with us. I am sorry to read that you have not been impressed with the service received at the hotel bar and that you think that our rooms are in need of... More 

Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a great time at the Intercon. We were there for a conference, and from the conference facilities, over the breakfast to the room everything was just perfect. I hardly had a more flawless stay. On top of it I was very impressed with the friendly and super efficient service. We requested a couple of things in the room,... More 

Helpful?
Thank FabianSchmittmann
Sandra_Hoesl, Manager at InterContinental Wien, responded to this review

Dear FabianSchmittmann, What a nice way to say thank you! I am very happy to read that you have thoroughly enjoyed your recent stay at the InterContinental Hotel Vienna. Receiving feedback like yours is not only nice to read but also reassuring that we are providing the right service to all our guests. With regards to the swift laundry service,... More 

Kinmel Bay, United Kingdom
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Outside appears a drab concrete block, but stroll through the enormous revolving doors to reveal a sumptuous interior. The attentive staff are first rate. The breakfast is the finest ever seen with dishes from every continent. Fabulous. Thomas in the cocktail bar can serve an encyclopaedic variety of Gin and Tonics. Not cheap but worth every penny. The variety of... More 

Helpful?
Thank tomcat1949
Sandra_Hoesl, Manager at InterContinental Wien, responded to this review

Dear tomcat1949, Thank you very much for taking the time to tell us about your recent stay at the InterContinental Hotel Vienna and your overall very positive remarks. It is always a pleasure receiving such positive feedback and it will be my pleasure now to share your comments with our team, who I am certain, will be encouraged by your... More 

Lexington, Kentucky
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

First, let me say that the breakfast buffet is AMAZING. They even have crispy bacon which seems to be hard for an American to find in Europe. The quality, quantity and diversity of the breakfast offering is great! The problem is the sleeping room. The bathroom is SO small, the door cannot be opened fully; it hits the tub. Half... More 

Helpful?
Thank FDonW
Sandra_Hoesl, Manager at InterContinental Wien, responded to this review

Dear FDonW, Thank you very much for your very detailed and honest feedback. It has been such a pleasure reading through your comment about breakfast, especially your remark: quality, quantity and diversity, which had been great! With regards to the size of our bathrooms, I am so sorry that you have not mentioned your dissatisfaction during your stay. I am... More 

London, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here as part of the American Express Fine Hotels and resorts program. My college friends an I were in late from the train, and didn't know what to expect, but this hotel offered service above and beyond the norm. The rooms were spacious, and well appointed, and the hotel bar was just what we needed to wind down... More 

Helpful?
Thank Ben F
Sandra_Hoesl, Manager at InterContinental Wien, responded to this review

Dear BenF, Thank you very much for your time to give us your honest and very positive feedback about your recent stay at the InterContinental Hotel. In particular I would like to thank you for your comment saying that the hotel was exactly what you needed. I think this is a great compliment and I am very happy that we... More 

Level Contributor
9 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago

I had the privilege of staying here 21 - 23 Jan 2016 for a corporate kickoff event From arrival to checkout the staff went out of there way to make my stay as comfortable as possible Will definitely be back

Helpful?
Thank Cuan H
Sandra_Hoesl, Manager at InterContinental Wien, responded to this review

Dear Cuan H, Many thanks for your very kind and positive feedback. I am delighted to read that you have thoroughly enjoyed your stay with us and that there was nothing we could have done to make your stay even more comfortable. It would be our greatest pleasure to be able to welcoming you back again one day. Elisabeth Lechner,... More 

Singapore, Singapore
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at Intercontinental Vienna for two nights in January. The location of the hotel is good. Walking distance to many attractions and the pedestrian shopping streets in the center of Vienna. From the outside, the hotel doesn't look like much. The rooms are on the small side but clean and all was working fine. I had access to the club... More 

Helpful?
Thank SeptemberSeven
Sandra_Hoesl, Manager at InterContinental Wien, responded to this review

Dear SeptemberSeven, Many thanks for your time to review your latest stay at the InterContinental Hotel Vienna. I am delighted to read that you have enjoyed your stay with us, in particular the location of the hotel as well as the friendliness of our staff. I am also happy that you were able to visit our indeed very impressing hotel... More 

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