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InterContinental Wien

#76 of 366 Hotels in Vienna
Certificate of Excellence
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Johannesgasse 28, Vienna 1037, Austria
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InterContinental Wien
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1,258 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
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New York City, New York
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel is very nice, rooms are spacious and clean with good AC and wifi. My only problem was the breakfast. The food is very good, has great variety and they prepare your eggs (including Benedict /florentine) BUT they allow children to touch the food and serve themselves. I understand that is not the staff job to educate kids but they... More 

Was this review helpful? Yes
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

My sister and I stayed here for a long weekend and this hotel was amazing! It was in walking distance to the shops and the tour bus stops which made sightseeing in a short time very easy. The hotel was beautiful and the staff were very friendly. The club lounge the service was amazing and the view of the city... More 

Was this review helpful? Yes 1
Sandra_Hoesl, Leiter Front Office at InterContinental Wien, responded to this review

Dear Karina_Atwal, I would like to thank you for taking the time to write this nice review about our Hotel. Highlighting our friendly staff, our service in the club lounge and the great location of the Hotel is very much appreaciated. Great, that you had the chance to visit our famous Intermezzo Bar. I am looking forward to welcoming you... More 

Gurgaon, India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great place with good and convenient location. Easy access to Airport through City Airport Train (15 minute walking distance to station). Great view from road side rooms.Very good breakfast (though the tariff is high !). Efficient service with smile

Was this review helpful? Yes 1
Sandra_Hoesl, Leiter Front Office at InterContinental Wien, responded to this review

Dear Geetha-Rajaram, Thank you very much for staying at the InterContinental Vienna and for your lovely review. The location of the hotel and it's surroundings are real advantages for our property and we are more than happy to read that you enjoyed it. We really hpoe that you will have the option to visit Vienna again soon. With kind regards,... More 

Basingstoke, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed in a Junior Suite for 3 days - had the Business Lounge at our disposal, breakfast, lunch and dinner there if we wanted. Very nice to have a quiet retreat like this. Service was excellent, nothing too much trouble, staff were very well trained and polite, room was lovely and very comfortable. We will definitely be returning.

Was this review helpful? Yes 1
Sandra_Hoesl, Leiter Front Office at InterContinental Wien, responded to this review

Dear Michele A, your positive and polite review is more than appreaciated. Thank you very much for taking the time to share your feedback with us. It is great to read that our service troughout the hotel met your expectations and we are lloking forward to welcome you back soon. Wishing you all the very best, Sandra Hösl, Front Office... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was visit the hotel last January with my husband then I will take my kids next week to visit Vienna and we will stay in intercontinental. Every thing is very good, the clean ,breakfast, wifi very fast,tourist services very nice and every one working in this hotel very helpful. Thanks intercontinental Wien

Was this review helpful? Yes 1
Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear Sara E, thank you very much for your review and the great rating. It´s a pleasure to read that you enjoyed your time with us and I would like to thank you for your kind words about our breakfast buffet and of course about our staff and the service. I really hope that you will be able to visit... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I just stayed in this hotel for 4 nights and I created a tripadvisor account just to mention how delighted I was with the concierge. His name is Thomas, and he was very helpful, knowledgeable and hospitable. He would describe everything you need to know, explain exactly how to get to where you want to go and takes the words... More 

Was this review helpful? Yes 1
Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear Marwannakla, I would like to thank you very much that you took the time to create a tripadvisor profile to share your kind words with us. I will be more than happy to divide your wonderful review with the Chief Concierge and the management of the Hotel. We are very happy to have Thomas in our team and we... More 

Zalau, Romania
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

On the 1st of August we stayed for one night in the Junior suite. This was a pleasant stay despite the fact we had twin beds instead of kind bed, because the cleaners were around, they rearranged the beds very quickly for us. At the checkout the following day we asked to have a kind bed for our next stay... More 

Was this review helpful? Yes
Sandra_Hoesl, Manager at InterContinental Wien, responded to this review

Dear Calyssa, your feedback as an IHG rewards Club member is very much appreciated and we do take it very seriously! Please accept my sincere apologies that we were not able to meet your expectations. With regards to your misspelled name, kindly be informed that your name is related to the IHG rewards membership and if it is misspelled on... More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the second I walked in I was taken aback by the beautiful reception area it is really stunning ! The staff are friendly and welcoming. Top tip free wifi if you sign up to loyalty program which takes seconds. The rooms are small but to be expected in such a central location. They are very tastefully decorated and comfortable.... More 

Was this review helpful? Yes
Sandra_Hoesl, Manager at InterContinental Wien, responded to this review

Dear Chris K, first let me thank you for your recent review. It was indeed a pleasure reeding your kind words. Mentioning our welcoming staff is very much appreciated and I will definitely forward your feedback to the team. I am happy to hear, that you did enjoy our bathroom amenities with their lovely lemon scent. We are looking forward... More 

Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Its very good hotel and very nice service ,, very nice room also the reception and the concierge very helpful .. The location its great in the front of the park and near the city center ..and near the mozart concert .. its good for family with kids.......i recommended

Was this review helpful? Yes
Sandra_Hoesl, Manager at InterContinental Wien, responded to this review

Dear Noura A, thank you very much for taking the time to review our hotel and give your overall positive recommendation. Being located opposite the beautiful Stadtpark is definitely a great benefit when travelling with children. I would also like to thank you for mentioning in particular our rooms and customer service at reception and our concierge desk. It will... More 

Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

After booking via Booking.com for my first experience of an Intercontinental I can honestly say I wouldn't stay anywhere else when in central Vienna. The staff are excellently presented, cordial and welcoming. I was greeted warmly and given a wealth of information regarding the city and the park opposite. After recommendation, I took a slow stroll through the city park... More 

Was this review helpful? Yes
Sandra_Hoesl, Manager at InterContinental Wien, responded to this review

Dear TurkishYeti, I would like to thank you for taking the time to write this nice review about us. Highlighting our friendly staff and attentive costumer service is greatly appreciated and will be forwarded to all our Departments Great, that you had the chance to enjoy a Dinner with one of our delicious wine as well as the great variety... More 

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