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All 364 Vienna hotels

InterContinental Wien

5.0 of 5 Hotel   |   Johannesgasse 28, Vienna 1037, Austria (Landstraße)
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Ranked #82 of 364 Hotels in Vienna
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
KARIAN136 Brisbane, Australia
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1,111 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

stayed after a long flight ex Australia and paid for early checkin and the front office staff could not care. The Club Lounge was overbooked and when you arrived no tables, no chairs and NO FOOD. Lack of confirming who was actually entering the Club Floor was not a concern to the young staff on the desk (when occupied). The... More 

Was this review helpful? Yes
Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear Karian136, thank you very much for taking your time writing your valuable comment. I regret that there were points you discovered that could be done more properly to meet your full satisfaction. Your opinion is handled as valuable customer feedback and I am glad that my colleagues at the Concierge Desk were able to help. We do hope that... More 

1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

...I dont know even where ro start ! The staff whom put more effort to sell me ambassador status than solving my problems or the cage size of the rooms or dirty cold small room or an old dirty bathroom where one can hardly breath yet aloan move or a broken conditionar or noisy coridors and worst of all unresponding... More 

Was this review helpful? Yes 2
Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear Samie59, thank you for your candid feedback, we appreciate that you took the time to share your experience with us. We apologize that your recent stay did not meet your expectations. We are constantly looking to improve our service and therefore your feedback is very important to us. We will address these points and I hope when you return... More 

MC
Top Contributor
55 reviews 55 reviews
52 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I spent 5 nights in this Intercontinental hotel. I received a wonderful welcome by Sandra, the Front-desk manager, so kind, helpful and efficient. I was immediately impressed by the lobby and the common areas. I was upgraded to a high-floor suite with a lovely view of the city. This hotel is very well situated, at a walking distance to the... More 

Was this review helpful? Yes 2
Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear boutondargent, thank you very much for taking the time to share your impressions of the InterContinental Vienna. Your detailed feedback is very important to us and I am looking forward to share it with the entire team. Indeed the location of the hotel is great and our lobby area is very typical for Vienna. I really hope that we... More 

London, United Kingdom
Senior Contributor
48 reviews 48 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for four nights on a city break. I paid extra for the executive lounge. We really enjoyed our stay here. The executive lounge was great and the staff were excellent, very friendly and helpful. Each night was a happy hour with wines and spirits served with some hot and cold snacks. We really enjoyed the happy hour... More 

Was this review helpful? Yes 1
Anthony D, Manager at InterContinental Wien, responded to this review

Dear SAJR88, thank you so much for your wonderful review. We appreciate that you took the time to share your lovely comments with us and it is great to read that you enjoyed your stay with us. Indeed the location is one of our advantages and the Club Lounge recommendable. We all hope that we will have the chance of... More 

Manila, Philippines
Top Contributor
74 reviews 74 reviews
69 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Prefer to stay here whenever I come to Vienna. Check-in friendly, rooms good, location good etc etc. Last time however the shower had an issue with the hot water and for me two elements are critical in any hotel, good bed and good shower. It was disappointing that the next day the so-called technical problem occurred again. It seems to... More 

Was this review helpful? Yes 1
Anthony D, Manager at InterContinental Wien, responded to this review

Dear Travel12370, thank you very much for sharing your review with us. We were delighted about the good rating and your positive comments about the staff and the room are a big motivation to all of us. But I would also like to express my sincere apologize regarding the shower in your room, I certainly can appreciate some you can... More 

Dunblane, Scotland, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 25, 2015

Yes this hotel is in a great location. Short walk to town but also next to an underground station if feeling lazy. The city hop on and off tour bus stops nearby as well. When we were there the bar was busy and locals had obviously had to book a table. We thought this added to the atmosphere and we... More 

Was this review helpful? Yes
Anthony D, Manager at InterContinental Wien, responded to this review

Dear Lindyloopylou12, thank you so much for your lovely review, which is very much appreciated. It is great to read that you enjoyed your stay with us. Indeed the Bar is very well known and popular by locals and the location of the hotel is one of our advantages. We all hope that we will have the chance of welcoming... More 

Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 23, 2015

I am very happy to stay in this hotel. It was near the business district where are in landmarks are within walking distant and many eateries nearby. The reception were luxurious and classy giving a romantic and dreamy outlook. The morning breakfast were wonderful, which you can choose from a huge varieties of food. The room were cozy, when after... More 

Was this review helpful? Yes
Anthony D, Manager at InterContinental Wien, responded to this review

Dear 88Henry, thank you very much for lovely review. We appreciate that you took the time to share your feedback with us and it is great to read that you enjoyed your stay with us,. Indeed the location of the hotel is one of our advantages and your kind comments will be shared with the entire team. We all hope... More 

athens
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed January 20, 2015 via mobile

Nice , clean hotel, very comfortable beds and great location.My room had great view on the park. Bathroom is rather small but i guess its due to the age of building. The staff was polite and wellcome. An overall good hotel

Was this review helpful? Yes
Anthony D, Manager at InterContinental Wien, responded to this review

Dear dipapi, thank you very much for your nice review, which is very much appreciated. We were delighted to read that you enjoyed your stay with us and your kind comments about the room, the view and the staff will be shared with the entire team. 2014 we were celebrating our 50th anniversary, something we are very proud of. We... More 

Kelty, Scotland, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 17, 2015

Very nice hotel, in a very convenient location, with a subway stop across the street as well as a tram stop. We stayed for 4 days and bought a tarvel pass for 16 Euros, which gave us unlimited travel on the subway, tram or bus, unbelievable value for money! We eat in the Club Lounge most of the time and... More 

Was this review helpful? Yes
Anthony D, Manager at InterContinental Wien, responded to this review

Dear Ryan Y, thank you very much for taking the time to share your feedback with. It is great to read that you enjoyed your stay with us and I will be happy to share your kind comments with the entire team. This is a big motivation to all of us, especially for our Club Lounge staff. We all hope... More 

Madrid, Spain
Top Contributor
85 reviews 85 reviews
70 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed January 17, 2015

We spent 2 nights in Vienna and as it was our daughter's first birthday we decided to chose a good hotel to celebrate this event. From our reception all went well, our car was parked at the garage, all our stuff was brought upstairs and the staff was very friendly to us, specially to our small one which felt pampered... More 

Was this review helpful? Yes
Anthony D, Manager at InterContinental Wien, responded to this review

Dear traveller_spain, thank you so much for your lovely review, which is very much appreciated. We were delighted to read that you enjoyed your stay with us and I will be happy to share your feedback with the entire team. Indeed the location is one of our advantages and the breakfast buffet is the best in town. We all hope... More 

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Additional Information about InterContinental Wien

Address: Johannesgasse 28, Vienna 1037, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna > Landstraße
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Wien 5*
Number of rooms: 459
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Also Known As:
Intercontinental Wien Hotel Vienna
Intercontinental Hotel Vienna
Intercontinental Hotel Wien
Hotel Style:
#30 Family Hotel in Vienna
#55 Business Hotel in Vienna
#56 Romantic Hotel in Vienna
#59 Luxury Hotel in Vienna

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