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InterContinental Wien

#80 of 365 Hotels in Vienna
Certificate of Excellence
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Johannesgasse 28, Vienna 1037, Austria
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InterContinental Wien
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1,232 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed yesterday NEW

We were two couples at from 23 \ 7-28 \ excellent hotel excellent location staff is very kind and nice to have a birthday and the hotel surprised me in a room with champagne, cake, fruit and flowers, excellent breakfast short 10 from 10

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Brisbane, Australia
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Centrally located and convenient to all public transport to all tourist locations and shopping. Located across from Stadtpark and the underground station, Konserthaus, Kursalon (site of concert and good restaurant) and for the able bodied, 15-20mins walk to the Stephanplatz and Opera house. May not look appealing from the outside, the interior reflects rich decor of the past. The bar... More 

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Sandra_Hoesl, Manager at InterContinental Wien, responded to this review

Dear Benny053, I would like to thank you for sharing your experience with us. I am very happy to hear that you enjoyed your stay at the InterContinental in Vienna. Indeed the location of the hotel is very convenient as it is close to many attractions in the city centre. Also I am very pleased to hear that you liked... More 

Solihull, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for two nights and were lucky enough to have a room with a view over a park and towards the City Centre. The room itself was very good, well equipped and comfortable, as would be expected of a quality hotel. However the bathroom was on the smaller side. The breakfast was outstanding. However if it... More 

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Sandra_Hoesl, Manager at InterContinental Wien, responded to this review

Dear lewisj, First of all, let me thank you for taking the time to share your current experience with us. It is always a pleasure for us to hear such positive feedback. Some of our rooms are facing to the Stadtpark and it is great to hear, that you were able to enjoy the beautiful view. Having been open since... More 

Thunder Bay, Canada
Level Contributor
73 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel itself was fine - as expected. Got an upper room of good size and view. Room spacious, well appointed Deep bathtub. Recommend Executive breakfast and service through day & balcony view of square. Location superb - on historical Revolution Square - 15 minutes from Old City. Walking distance to most attractions. Park next door. WiFi costs seemed very... More 

Was this review helpful? Yes 2
Sandra_Hoesl, Manager at InterContinental Wien, responded to this review

Dear Reg J, thank you very much for sharing your experience with us. Indeed our location is a great benefit - not only being so close to the city centre with its main venues, but also the beautiful Stadtpark across the street. With regards to the price of breakfast we are in line with other hotels in the city. In... More 

derby
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is well situated, it is within 15 minutes walk of the central shopping areas and the Opera house. The underground station is directly opposite the hotel, as is a stop for the hop on hop off tour buses. The is also a lovely park opposite the entrance with lovely walks and restaurants The hotel food is quite expensive... More 

Was this review helpful? Yes 1
Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear colinbaxter, thank you very much for your kind review, which is very much appreciated. We were delighted to read that you enjoyed your stay with us and your lovely words are a big motivation to the team. Indeed the location of the hotel is one of our advantages as well as the underground stop across the street. We hope... More 

nj
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

My room was in a great spot overlooking the Stadtpark- a mini-Central Park across the street. A long walk or run thru the park captures much of the city; the architecture, reverence to the arts, obsession w/ coffee and what impacts their youth. The room itself was quaint and the service was outstanding. I badly missed a pool- I like... More 

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Sandra_Hoesl, Manager at InterContinental Wien, responded to this review

Dear coachKC , thank you very much for taking the time to write this positive feedback. It is always a pleasure to read that guests have enjoyed themselves in our hotel and were satisfied with the service provided. The location of our hotel is indeed one of our advantages, you can easily reach all of the attractions by walking or... More 

Wilmington, Delaware
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We don’t normally stay at large hotels, preferring smaller venues that are locally owned and run. However, we broke with our usual routine and tried something different at the end of a three-week trip in Central Europe. The Intercontinental surprised us every day of our four-day stay. First, the location at the edge of the Stadtpark was perfect. We only... More 

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Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear Carspre, First of all I would like to thank you for taking the time to write this review. It was such a pleasure for me to read your comment and overall very positive feedback. I am so delighted to read, that we were able to convince you that also large hotels like ours can be traditional and personal. Receiving... More 

San Francisco, California
Level Contributor
107 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here twice during a recent business trip. The location was very good for business purposes. My first stay involved staying in a standard room, which was satisfactory, but seemed a little dated. On my second stay, I was upgraded to a suite, which was much nicer in terms of the quality of the room and furnishings. It had... More 

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Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear IlliniRon, it is great to read that you enjoyed your time at the InterContinental Vienna and that the room during your second stay met your expectations. Thank you very much that you took the time to share your experience with us and I really hope that you will have the time to visit Vienna again soon. Wishing you all... More 

Safed, Israel
Level Contributor
47 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For a luxury hotel it fell short. 1. Check in took 45 min. There was one counter representative and he was overworked with10 people in line. No one came to help. 2. The concierge never seemed to be around. The front desk helped but gave us wrong info. 3. The room on day 2 was not cleaned properly at all.... More 

Was this review helpful? Yes
Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear garyinternational, thank you very much for taking the time to give us some feedback about your stay at the InterContinental Vienna. I am very sorry to read that the Front Desk was very busy when you arrived. I forwarded your comments to all relevant departments and I informed the management about your issues in order to avoid further problems.... More 

Omaha, Nebraska
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel provides a great location for access to the various sites within the Ring as well as to the means of reaching sites beyond. The friendly and helpful staff creates an atmosphere of comfort and satisfaction. This was our second visit to the hotel and we would certainly return again when we visit Vienna. The view from the front... More 

Was this review helpful? Yes
Sandra_Hoesl, Front Office Manager at InterContinental Wien, responded to this review

Dear Winemaster_10, I would like to take the opportunity and thank you for your nice review! The location of the Hotel is indeed one of our advantages. Both the inner city and the sights are very easy to reach by walk or by public transport. I was very pleased to read, that you enjoyed our breakfast buffet and that you... More 

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