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Mercure Grand Hotel Biedermeier Wien

#75 of 364 Hotels in Vienna
Certificate of Excellence
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Landstrasser Hauptstrasse 28, Vienna 1030, Austria
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Mercure Grand Hotel Biedermeier Wien
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Mercure Grand Hotel Biedermeier Wien
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619 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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London, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

There are 2 bad things about this hotel... Number 1- the rooms are unbareably hot at night. Baring in mind we travelled in April so not a hot time of year in Vienna. I am always cold so when I read previous reviews about the rooms being extremely warm I was pleased, however it was awful. My partner and I... More 

Was this review helpful? Yes 1
Maidstone
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stopped in Vienna for three nights city break after a week sea side holiday before moving on to another destination. Tired after flight and unpleasant train journey in Vienna we were relieved when arrived to the hotel. Superb location, beautiful building with history. The room was spacious with super king size bed, nice bathroom. The staff very pleasant and... More 

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Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Bargain1, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as encouragement... More 

Sydney
Contributor
20 reviews 20 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel in Vienna! In a really good location, which is very close to the Wien-Mitte or Landstrasse station. Staff are friendly and helpful. Room are large. Beds are very comfortable. Bathroom and toilet were separate, so there are pros and cons to that. Excellent shower with good hot water and pressure. I think I have found my preferred hotel... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear doctorjosh, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as encouragement... More 

Newmarket, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Excellent location, charming appearance and entrance through the cobbled street. The staff were always prepared to give advice. The hotel breakfast was excellent offering an excellent selection of fresh fruits, meats, pastries, jams and hot food. We had a meal in the attached pub which was reasonable and well presented. The cons were the rooms, spacious for our needs but... More 

Review collected in partnership with Galahotels.com

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Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear dmorling, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as encouragement... More 

Texas
Top Contributor
57 reviews 57 reviews
38 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights in a king/queen room. The hotel is in an o.k. location with plenty of stores and coffee shops right on the street. You will not need to go far to stock up on groceries/supplies. I am not sure about restaurants though. Maybe if I went further down the street past the hotel I may... More 

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Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear msbianca2, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as encouragement... More 

Bucharest, Romania
1 review
4 of 5 stars Reviewed 4 weeks ago

Room with everything and anything you may wish for a good staying. The personal was very helpful and very kind. Breakfast over the expectations, absolutely very good. We'd like to thank everybody for the help and the information about what to visit in town.

Was this review helpful? Yes
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Moc41, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as encouragement... More 

Linden, Michigan
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 5, 2015 via mobile

That being said....the only thing they could improve on was the bed was a bit TOO firm. Location was fine as it was close to Viennas awesome public transportation system! Seriously the most spacious amd well decorated rooms. Breakfast was good too! :)

Was this review helpful? Yes
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Jandw2010, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as encouragement... More 

Newcastle-under-Lyme, United Kingdom
Top Contributor
198 reviews 198 reviews
131 hotel reviews
267 helpful votes 267 helpful votes
4 of 5 stars Reviewed March 4, 2015

Firstly let me start by saying a big thank you to the hotel for allowing me to check-in extremely early after arriving into Vienna on the overnight sleeper train from Berlin. As an Accor Gold card holder I was also given the usual benefits of an excellent room upgrade, free welcome drinks and gift. Top service by the hotel! The... More 

Was this review helpful? Yes
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Simonp820, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as encouragement... More 

Austria
Senior Contributor
39 reviews 39 reviews
39 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 27, 2015

I stayed here twice in the last 4 months. The hotel lives up to its name - the Biedermeier style is consequently followd in the rooms and the location in a small traffic free alley with cobblestones is realy charming. First time we had a standard room - be warned, they are pretty small. The more spacious privilge rooms are... More 

Was this review helpful? Yes 2
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Gert B. Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as... More 

Zlin, Czech Republic
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 13, 2015

In late January 2015, my wife and I had another weekend at the Biedermeier Hotel on Landstrasse in Vienna. This is a superb 4 star hotel practically in the centre of Vienna. It is old fashioned in design (actually it is an old hotel) run by the Mercure group. The service and facilities are outstanding, the staff extremely friendly and... More 

Was this review helpful? Yes 1
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear MartinZlin, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as encouragement... More 

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