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Mercure Grand Hotel Biedermeier Wien

4.0 of 5 Landstrasser Hauptstrasse 28, Vienna 1030, Austria
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Certificate of Excellence 2014
Mercure Grand Hotel Biedermeier Wien
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Mercure Grand Hotel Biedermeier Wien
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585 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Buckinghamshire, United Kingdom
Senior Contributor
26 reviews 26 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel, comfortable room, pleasant staff. No real problems other than the light switches directly behind your pillow on a shelf you could easily bang your head and turn the light on/off at the same time. Good central location 10 minutes walk from main attractions and five minutes walk from the train lines.

Was this review helpful? Yes
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Ginge2011, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as encouragement... More 

Costa de Barcelona, Spain
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Very close to the metro to reach attractions Very good breakfast with good variety Suite was perfect for kids was big like an appartment with two floors with open minibar including a nespresso machine Minor detail a couple of steps to reach the room (no good with baby trolley) We were told 100€ for a taxi to airport and finally... More 

Was this review helpful? Yes
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear J T, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Near to the metro, room was very pretty and quiet, lovely for a coulpe. Stayed in the winter and had no problem walking to St.Stephans Platz or taking a quick metro trip to the city center. Included breakfast was also very good. Would definitely stay again next time in Vienna.

Was this review helpful? Yes 1
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Oliviag30, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as encouragement... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Biedermeier is a well maintained Mercure hotel (some are not as clean or as well kept). The rooms a little dated but decently appointed and clean, with a comfortable bed, large bathroom, and nice sauna to heat up in on a winters day. Additionally most of the rooms face the internal lane, similar to a mews, and are therefore... More 

Was this review helpful? Yes 1
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Venusofurbindo, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as encouragement... More 

Northeast
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Tucked into a small alley, 3 minute walk from Wein-Mitte Landstasse and the express CAT from the airport, 10 min walk to Stephansplatz- great location. Clean, well kept rooms. Courteous staff Small, well kept fitness/sauna area. Very pleased with our stay, would readily stay again

Was this review helpful? Yes 1
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear AOC59, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as encouragement... More 

Sao Paulo, SP
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was very disappointing in some aspects. First of all, I was accomodated in room 357 and they said me that it was on the third floor. However, the room was on the fourth floor and I had to use the elevator until the third floor and then using the stairs to reach the room (imagine that carrying your... More 

Was this review helpful? Yes
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear MSHBrazil, Thank you for taking the time to tell us about your experience at the Mercure Wien Grand Hotel Biedermeier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Bucharest, Romania
Contributor
15 reviews 15 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for a couple of days for business purposes. It's a very nice hotel, well appointed, central (near LandStrasse) and very clean. The breakfast area is very pretty and enjoys a lot of natural light. There is also a charming inner courtyard and during the summer I think meals are served here. All in all I think I think... More 

Was this review helpful? Yes
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Mihaelalala, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as encouragement... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed at this excellent hotel on the nights of 23/27December. Was very pleasantly suprised by the character of this hotel The staff were helpful and friendly even though they they must have been missing their families at this time of year. Would definitely try to stay at this hotel if visiting Vienna again

Was this review helpful? Yes
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Robert I, Thank you for sharing your positive impressions with the Trip advisor community. It is always nice to receive positive feedback. At Mercure we work very hard in order to provide outstanding service and it makes us proud that we were able to impress you. I will share your review with the team as it will serve as... More 

Agoura Hills, California, USA
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a nice older hotel with nice decor. The problem was when we checked in there was no explanation of hotel amenities, including the parking. I had to ask and was directed to the back of the building. When I walked out, I did not see parking. I asked again and the reception staff walked me out to show... More 

Was this review helpful? Yes
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Sharon_and-Family69, Thank you for taking the time to tell us about your experience at the Mercure Wien Grand Hotel Biedermeier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

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Additional Information about Mercure Grand Hotel Biedermeier Wien

Address: Landstrasser Hauptstrasse 28, Vienna 1030, Austria
Phone Number:
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Grand Hotel Biedermeier Wien 4*
Number of rooms: 201
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Also Known As:
Accor Grand Hotel Biedermeier Wien
Hotel Style:
#15 Spa Hotel in Vienna
#58 Luxury Hotel in Vienna
#58 Romantic Hotel in Vienna
#62 Family Hotel in Vienna
#64 Business Hotel in Vienna

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