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Mercure Grand Hotel Biedermeier Wien

#94 of 368 Hotels in Vienna
Certificate of Excellence
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Landstrasser Hauptstrasse 28, Vienna 1030, Austria
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Winter Sale
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Mercure Grand Hotel Biedermeier Wien
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814 Reviews from our TripAdvisor Community

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Sioux Falls, SD
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my fourth stay at the Biedermeier, and while I've always enjoyed it, this time exceeded my expectations. No reason really, other than the fact that the more I get comfortable with Vienna, the more I think the location can't be beat. Just a hop, skip and jump from three subway stations, and in a rather upbeat residential/business area,... More 

Helpful?
Thank ears2u
Bedfordshire, England
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Was on the top floor so had a room in the eaves and I'm not even even 5ft tall but couldn't stand up at one end of the desk or near the luggage stand because the ceiling is about 4ft high! No room down the sides of the bed either and the bathroom was similarly small. I don't know how... More 

Helpful?
1 Thank Danielle_Beds
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Danielle_Beds, thank you for your feedback and sharing your impressions. I am sorry that your experience did not meet your full expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As our hotel is situated in an traditional... More 

Ploiesti, Romania
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros: - Location: central and close to Wien Mitte Station which provides easy access to airport by CAT, and the city by metro - Historic building with fine, antique furniture - Clean, cozy rooms (some may object the rooms are too small but you are in a Biedermeier-styled hotel) - Most rooms do not face the street - Comfortable beds... More 

Helpful?
Thank CostinN
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear CostinN, thank you for your feedback and sharing your impressions with us. We are happy that you enjoyed your stay in our hotel and we want to thank you for your positive feedback! As well we want to thank you for pointing out your negative impressions during your stay. I already informed our technicians to double check the air... More 

Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Have visited three times in a row. You can't beat mercure biedermeier in value. Cheap, conveniently located to the center, nice rooms, comfortable beds. Went first for the classic room, then for the suite, then again for the classic room. Even the classic room is big enough, the suite is huge. Breakfast is OK. The only negative is that the... More 

Helpful?
1 Thank andrasbu
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Andrasbu, thank you for sharing your positive feedback with us! We are glad that you enjoy your stays in our hotel every time that much! We are pleased that you are satisfied with all of our rooms that much and that the location is perfect for you! The garage is quite difficult to climb with luggage unfortunately, but of... More 

Athens, Greece
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I travel almost once a month to Vienna for business, and Mercure Grand Hotel used to be one of my preferable choices. But during my last visit (January 2016) the room that I was given was not according to the hotel's standards. The bed was leaning on both sides, the mattress was hard and the bathroom very small (the use... More 

Helpful?
Thank janemmam
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Janemmam, thank you for your review and sharing your expressions with us. I am sorry that your experience did not meet your expectations this time. Please allow me to express our sincerest apologies. As we were not able to find out in which room you stayed to remark your preference for the next stay, may we ask you to... More 

Aalborg, Denmark
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed one night for business trip and was upgraded to priority room. Room was good and spacious, with nice bathtub. A weird thing however is that toilet and bathroom was separated, that didn't work well. It's not convenient not to have a sink for washing hands after using toilet. Also air con didn't seem to work well. Here in winter... More 

Helpful?
1 Thank TKazz
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear TKazz, thank you for our review and sharing your positive experience with us. We are happy that the upgraded room met your expectations. Gladly we can remark for your next stay to have a room with the toilet inside the bathroom, to be more suitable. I am sorry that the air conditioning/heating was not working to your satisfaction. As... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

We are a couple, whom always decide in the last minute to travel somewhere, this time Vienna. Quick airfare booking then a recce for the hotel. My review is somewhat later then our visit, though still very fresh in my mind, as of the great stay and wonderful time in Vienna. We always looking for a little bit off centre... More 

Helpful?
Thank Dee H
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Dee H, thank you for your message and sharing your feedback with us. We are glad that you enjoyed your last minute trip with us that much, from the location to the rooms, my colleagues at the reception and also with the quality and variety of our buffet breakfast. It is a pity that you did not have time... More 

Cologne, Germany
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is very nice, the rooms are a bit outdated though. Location is very good for exploring the city and also very close to the train station from the airport. We also tried the hotel restaurant on one evening and it was really good.

Helpful?
Thank alexanderpeiniger
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear alexanderpeiniger, thank you for taking the time to comment on your stay at Mercure Grand Hotel Biedermeier. I am sorry that you were not really satisfied with the room. However, it is nice to read that you enjoyed the central location and your meal in our Restaurant. We look forward to welcome you again in the future! Kind Regards,... More 

Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel over the Christmas period from 23rd to 27th December and we were more than pleased with the facilities, the rooms, the meals,the prices and the location. Just a 5 minute walk from the Wien Mitte, the rail and underground interchange, and only a few minutes more to the Stadpark, it was beautifully fitted out, clean... More 

Helpful?
1 Thank Byron R
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Byron R. , Thank you for this kind review, please be assured that I will share your comments with the team! It is always nice to receive positive feedback. We look forward to welcome you again when you return to Vienna. Maybe you should try the summer time, the climate is much more welcoming and there is no risk... More 

Stavanger, Norway
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent there New Year's weekend (3 nights) and enjoyed the stay. Fantastic location (walking distance from the train station: Wien Mitte) and good communication with the rest of the city. Nice and helpful staff members, charming surrounding, good though a little bit expensive restaurant. Drawbacks: 1-2 TV channels in English (out of 80!!!). Old-fashioned bathroom - no floor heating.... More 

Helpful?
Thank Magdalena B
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Magdalena B., thank you for sharing your feedback and your positive impressions with us! We are glad that you enjoyed your stay with us and had a nice New Year's weekend in Vienna! I will forward your impressions with all of our colleagues and will also inform our management concerning the TV-Channels! Thank you again for sharing your impressions.... More 

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