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All 369 Vienna hotels

Radisson Blu Palais Hotel, Vienna

5.0 of 5 Hotel   |   Parkring 16, Vienna 1010, Austria
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Ranked #237 of 369 hotels in Vienna
A recent review
4 of 5 stars Reviewed December 27, 2013
julian h Belgrade, Serbia
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599 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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There are newer reviews for Radisson Blu Palais Hotel, Vienna
See the most recent reviews
Belgrade, Serbia
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 27, 2013

A pleasure to stay here a couple of weeks before it will close for two years for a complete refurbishment..... Thankyou Sarah on reception for a welcome and constant attention...... The Palais is a dowager duchess that saw her best days some years ago, but is still beautiful and gracious......... Elegant old building, great position, good breakfast........... We will have... More

Was this review helpful? Yes 2
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 22, 2013 via mobile

Stayed a week and found a few pros and cons. Pros: great location on Parkring, close to major sights and between 2 ubahn stations. Clean room including great bathroom showers. Pleasant staff. Cons: front desk personnel seemed undertrained, sent me to wrong train station for day trip, didn't know about hotel bar happy hour when asked but I later saw... More

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Vienna
1 review
4 of 5 stars Reviewed December 16, 2013

I booked the Radisson before reading the reviews on Trip Advisor. I was very nervous about our stay after reading the reviews which on the whole were quite negative. We are nearing the end of our 6 night stay and we have really enjoyed staying here. We are in a Royal Club Room and have been more than happy with... More

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London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 12, 2013

Imposing building, and palatial lobby and dining area, but the room was small even by European standards, unimaginatively furnished, not particularly clean, bathroom even less so, with a pubic hair that remained adherent to the ceiling for the whole trip, and housekeeping had apparently run out of coat hangers. The carpet was threadbare in places. Door card kept failing, woman... More

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Nicosia, Cyprus
Top Contributor
73 reviews 73 reviews
57 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed December 2, 2013

I stayed at this hotel for two nights (non-consecutively) and was upgraded both times to a suite. The rooms are large and have all modern amenities but also have the old Viennese charm. The location is really good, about 5 minutes walking from Stephenplatz and is a tramride away from Swedenplatz where the bus to the airport arrives. There is... More

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PalaisManagement, General Manager at Radisson Blu Palais Hotel, Vienna, responded to this review

Dear Alkis_H, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the Radisson Blu Palais Hotel Vienna. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More

Vienna, Austria
Top Contributor
67 reviews 67 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed November 27, 2013

I stayed in is hotel for two nights in a maisonette suite. its was nice but old. Breakfast was below standard but overall i was very nice. need a renovation Location is great Nice if you have a bargain price 4 stars maximum

Was this review helpful? Yes
PalaisManagement, General Manager at Radisson Blu Palais Hotel, Vienna, responded to this review

Dear OF665, Thank you for taking the time and sharing your experience at our hotel. I was happy to read that you enjoyed the location of the hotel. I am sorry to read that you were not satisfied with the breakfast. Please rest assured that your valued comments have been passed on and discussed with the management in charge. We... More

Southampton, United Kingdom
Senior Contributor
40 reviews 40 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed November 24, 2013

Where do I start? I need to advise that I am a ClubCarlson/Radisson high level card holder and stayed on a mix of points plus £££ paying business stay. Was given a great upgrade to huge suite which was much appreciated, if it weren't for the fact that the route to the room from lift was very shabby, painting missing... More

Was this review helpful? Yes 1
PalaisManagement, General Manager at Radisson Blu Palais Hotel, Vienna, responded to this review

Dear davebedford, Thank you for taking the time and sharing your comments about your stay at the Radisson Blu Palais Hotel Vienna. We appreciate any constructive feedback by our guests in order to constantly improve our service and product. Please kindly be advised that a reply from the management was sent to your personal email. More

Nova Lima, MG
Top Contributor
121 reviews 121 reviews
27 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 22, 2013

The hotel has a very good location, in front of the City Park, at walking distance from the Opera and Saint Stephen's. Most other places of interest may reaching using the subway, which has a station in the City Park, or the hop-on/hop-off bus, which stops near the hotel. Its building is the result of refurbishing two old nobility palaces.... More

Was this review helpful? Yes 1
PalaisManagement, General Manager at Radisson Blu Palais Hotel, Vienna, responded to this review

Dear Basileu X, Thank you for reaching out and writing your review. I was happy to read that you enjoyed the location of our hotel. We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. We appreciate any constructive comments made by our... More

New York, United States
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 17, 2013

A beautiful hotel, in a positively superb, walk to everything location. Minutes to the Opera House, Palace and transportation. Room was lovely with free internet, staff was very attentive. For business travel, or as a tourist, you cannot go wrong here. Recommended.

Was this review helpful? Yes
PalaisManagement, General Manager at Radisson Blu Palais Hotel, Vienna, responded to this review

Dear ITL57, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay at the Radisson Blu Palais Hotel Vienna. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More

Sofia, Bulgaria
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed November 15, 2013

Stayed there for 2 nights. What to say? Rude staff, Disgusting breakfast, Not very clean. Very noisy airconditioner - must choose if do not sleep because of noise, or because of chilly These can not be compensated by very good location and great hotel biulding

Was this review helpful? Yes 2
PalaisManagement, General Manager at Radisson Blu Palais Hotel, Vienna, responded to this review

Dear N P, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. More

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Additional Information about Radisson Blu Palais Hotel, Vienna

Address: Parkring 16, Vienna 1010, Austria
Phone Number:
Location: Austria > Vienna
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Radisson Blu Palais Hotel, Vienna 5*
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Also Known As:
Radisson Blu Palais Hotel, Vienna Hotel Vienna
Radisson Vienna
Vienna Radisson

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#138 Luxury Hotel in Vienna
Hotel Class
Official Description (provided by the hotel)
Elegant Hotel housed in former palace dating from 1872, located near St. Stephen's Cathedral, Opera & shopping. ... more   less 
Number of rooms
247

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