Booked this hotel for the location and Radisson points and because it is ranked 5 star. It is not! Had a large suite on a supposedly non-smoking floor which constantly smelled like cigar. Housekeeping and front desk are NOT up to Austrian standards. Breakfast in the Club on the second floor is very good but again with very spotty service.... More

Great location, next building from the Segway rental place. And 5 minutes walk to city shops. Good hotel, but really tiny and uncomfortable rooms. I would not say this a 5 star at all, feels like a 4 star at best. More

Great location for exploring and close to metro. Staff friendly and very helpful. Room was what we expected More

I was accommodated in this hotel this week and was very disappointed of my stay. Firstable the front desk service didn't meet expectation for 5 stars service, because they weren't frendly, but very unhelpful. I showed up into the hotel in the morning and was asking for rest room, which was undergrounded and smelled worst then a public toalet in... More

Just completed a 3 night stay at the Radisson Blu Palais in Vienna, and I was totally satisfied. We were there over a holiday weekend (May Day) and prices were a bit on the steep side, but otherwise I think the hotel is very good value. First of all, location is excellent. Its right on the edge of the Innere... More

This is not a good bet if you’ve just arrived in Vienna after a long haul flight and want to get to your room to rest and freshen up as you will be denied access until well after 3.00pm. We arrived late morning and were told to come back at 3.00pm, meantime they would take care of our luggage. Unfortunately,... More

The hotel is very well positioned being on the edge of a beautiful park and extremely close to the old town of Vienna, which is stunning. But... it is classically decorated which has some faded charm but tended towards the rather depressing as everything is so dark. When I checked in, the ´trainee receptionist' was verging on rudeness, especially when... More

Only stayed for 1 night in December (right before Christmas) 2011 but our stay was a pleasant one. The hotel was very nicely decorated - they had a big Christmas tree in reception/bar area. The staff were very helpful (especially when I checked out of the room then later found I'd lost my phone... of course it was somehow found... More

My sister & I did a tour of several countries and decided that we would spend the night in the heart of Vienna because we had an overnight layover. We were travel weary & sick from the airplane food. Seeing this, Beate Grimm at the reception desk upgraded us to a suite and she showed us the location of a... More