The positives: Spotlessly clean room and bathrooms Comfortable beds Good breakfast Near the subway Kagraner Platz Reasonably priced So what more could a person want??? Answer: customer service. I arrived at the hotel at 13.40 after being up since 3am. I was told that I could not check-in until 14.00, not because the room was not ready but because it... More

The location of the hotel will hardly find a place in your dreams (it's in a rather shabby district, in front of a big road), the breakfast is a bit depressing, however there are some factors that redeem the hotel. First of all, the staff is friendly and funny, I had a good time speaking with them. Secondly, the breakfast... More

This place is a 2 star only because it is clean and quiet with a very small but suitable room. That is all you get here. No ambiance. No restaurant. No bar. No stores. Just a quick check in, no lobby, nowhere to go but to your room. Very odd configuration with many halls, doors to go thru, step ups.... More

My wife and I stayed here to begin our long road trip. Breakfast was great. Rooms were very clean and it was about 1 minute walking from the metro. Very quiet location on the outskirts of Vienna, even had some great restaurants near by.

Best Western Kagran is quite new 3 star budget hotel, located near U-bahn station Kagraner Platz. It takes approx. 15 minutes to get to the centre. In vicinity is a big shopping centre (Donau Zentrum) - at next U-bahn station (Kagran), recrational area at Alte Donau and Donauinsel. Location is good also because of free parking (you have to park... More

A three star hotel in the living area of Vienna. The hotel itself is rather small, located quite far away from city center. We had a room under the roof, though is was +20C it was very hot in the room, which is not equipped either with airconditioner of fan. We had to open the window, and next morning had... More

My girlfriend and I received a nice large room, with walk in shower, Breakfast was minimal with continental breakfast but free tea and coffee 24 hours, no air con in rooms. Location is okay, short walk to subway and can get into main part of city in 15 minutes. Wi-Fi not strong in rooms.

I was there from 11 to 14 Aug. 2012 yes: free wifi in room, free coffee tea machine!! wonderful!! 5 min walk to Subway station and tram stop. breadfast is good and with good quantity!! staff is very kind and helpful!! no:location is long from center, especially the red line is interrupted, you shall change other two lines to reach... More

Stayed 2 nights in the Best Western Kagran, rooms are adequate and very clean, staff speak English breakfast was better then OK there is covered car parking for a fee also the Wi-Fi was strong in the room also for a small fee. The underground railway is a 10 minute walk and is very efficient and easy to use and... More