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Sofitel Vienna Stephansdom

Travelers' Choice award winner
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Praterstrasse 1, Vienna 1020, Austria
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Magnifique breakfast
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Sofitel Vienna Stephansdom
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Sofitel Vienna Stephansdom
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1,175 reviews from our community

Traveler rating
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    263
    71
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    8
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150
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

What an incredible experience. Sofitel is a substantial step up from the rest - perfect everything including concierge, service, room service food, top floor bar, location, honeymoon extras (thank you), but most of all the guest services (Sophie) and the rooms are spectacular, even the best value ones - LUXURY!!!!!!!!!!!!! RIDICULOUS! My wife and I thank the entire Sofitel Vienna... More 

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London, United Kingdom
Top Contributor
55 reviews 55 reviews
51 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Reception staff were excellent. Room really nice, great views and well appointed - lots of plugs to charge your electronics. Sofitel beds are always excellent - you don't want to get up in the morning - and they had lovely Hermes toiletries We went to the bar in the evening, it was busy, but they seem to keep a few... More 

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Jerusalem, Israel
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Looking at the other reviews, this hotel does not need my praise. I offer it nevertheless, because our stay was so wonderful. Perfectly located, a short walk from a major underground station and from the center of town. An excellent staff that was very helpful. The breakfast that was included in the room fee was extremely generous, varied, and tasty.... More 

Was this review helpful? Yes 1
Paradise Valley, Arizona
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We were at the Sofitel Vienna Stephansdom for three nights last week. The property lived up to all the good ratings it has received. The location is ideal for sightseeing - with everything within a walking distance. The room is completely equipped with all amenities needed for a comfortable stay. The breakfast on the 18th floor restaurant is amazing -... More 

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Alexander M, General Manager at Sofitel Vienna Stephansdom, responded to this review

Dear guest, Thank you for your positive comment about the hotel. I am glad to read that you enjoyed your stay with us. In particular, thank you for your kind words about our Ambassadors, especially to Anna, as this is the best motivation. I would be very grateful to welcome you back soon. Kind regards from Vienna, Alexander Moj More 

Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

I loved this hotel from all aspects, I love the modern monochromic style of the hotel and the rooms design, the panoramic top floor which is a restaurant and bar, the location which is just a 10 mins walk over the bridge to the main pedestrian shopping area and attractions. the service was excellent starting from check in to check... More 

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Alexander M, General Manager at Sofitel Vienna Stephansdom, responded to this review

Dear guest, Thank you for your positive comment about the hotel. I am glad to read that you enjoyed your stay with us. In particular, thank you for your kind words about our Ambassadors, especially to Martin and Meldoie, as this is the best motivation. I would be very grateful to welcome you back soon. Kind regards from Vienna, Alexander... More 

Amsterdam, The Netherlands
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We tried other Sofitel hotels but this the best for now. They made our every wishes come true. We got a nice wiew from our room, which was huge and very comfy. The only problem we had was the maid. She was a little rude, but maybe it was early in the morning.

Was this review helpful? Yes 1
Alexander M, General Manager at Sofitel Vienna Stephansdom, responded to this review

Dear guest, Thank you for your positive comment about the hotel. I am glad to read that you enjoyed your stay with us. In particular, thank you for your kind words about our Ambassadors, as this is the best motivation. I would be very grateful to welcome you back soon. Kind regards from Vienna, Alexander Moj More 

Bangkok, Thailand
Top Contributor
76 reviews 76 reviews
19 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved my stay at this hotel (with a few hiccups!), and here's why. The location is very convenient. Just a few blocks away from Stephansdom (St. Stephen's Cathedral, The Graben, etc) and just across a U1 metro station (Schwedenplatz) and a tram station. There's also a hop-on, hop-off bus stop nearby. Very close to restaurants and shopping areas. There... More 

Was this review helpful? Yes 4
Alexander M, General Manager at Sofitel Vienna Stephansdom, responded to this review

Dear guest, Thank you for your positive and informative comment about the hotel. I am glad to read that you enjoyed your stay with us. Thank you for your suggestions regarding the breakfast. I have forwarded them to our Restaurant Manager. Regarding the issues at check-in and check-out, I would like to apologies for the inconvenience this has caused you.... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

This is a great hotel, it made our trip to Vienna. Very modern and attractive style with comfortable accommodations and an amazing bed. Le Loft offers great views of the city and is an excellent place to get a drink and have breakfast. I will say that the best part of this hotel was the concierge. All of the staff... More 

Was this review helpful? Yes
Alexander M, General Manager at Sofitel Vienna Stephansdom, responded to this review

Dear guest, Thank you for your positive and informative comment about the hotel. I am glad to read that you enjoyed your stay with us. In particular, thank you for your kind words about our Ambassadors, especially to Sascha, as this is the best motivation. Kind regards from Vienna, Alexander Moj More 

Belgique
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Absolute splendid hotel ! Absolute friendly and professional staff. Nearly too friendly to be true. Very nice designed room. We stayed in a "grey" room with a magnificent view on the old city. Breakfast and dinner on the 18th floor were every time absolute top. Absolute recommendation for a romantic get away.

Was this review helpful? Yes 1
Alexander M, General Manager at Sofitel Vienna Stephansdom, responded to this review

Dear guest, Thank you for your positive comment about the hotel. I am glad to read that you enjoyed your stay with us. In particular, thank you for your kind words about our Ambassadors, as this is the best motivation. I would be very grateful to welcome you back soon. Kind regards from Vienna, Alexander Moj More 

London
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Nicely designed rooms. We stayed in a superior room, all white with a view of the Ferris wheel. Clever use of space, with an open bathroom, fine for us, as long as you are ok with sharing the space! Easy to walk into the city centre. Nice bar on top, but pretty busy Saturday night.

Was this review helpful? Yes 1
Alexander M, General Manager at Sofitel Vienna Stephansdom, responded to this review

Dear guest, Thank you for your positive comment about the hotel. I am glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to all Ambassadors, as this is the best motivation. I would be very grateful to welcome you back soon. Kind regards from Vienna, Alexander Moj More 

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