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Sofitel Vienna Stephansdom

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Praterstrasse 1 | Sofitel Vienna Stephansdom, Vienna 1020, Austria
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Sofitel Vienna Stephansdom
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1,330 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
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West Palm Beach
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

For a sight seeing vacation, I hoped to be closer to the palace. However, due to a late booking, lack of options, and my past experience with sofitel, we went with the sofitel stephansdom. Its a classy hotel with great architecture, art, very clean, and views that blow you away. My only complaints are with any high end service and... More 

Was this review helpful? Yes 1
Cowes, United Kingdom
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a wonderful hotel, across the canal from central Vienna, so everything is within easy walking distance. St Stephan's is only 6 minutes away. This is an elegant hotel with quite exceptional rooms. we were in the white rooms and they are stunning, not clinical, just beautiful. The quality of the bed, bedding/linen and pillows makes for a wonderful... More 

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Alexander M, General Manager at Sofitel Vienna Stephansdom, responded to this review

Dear guest, Thank you for your positive comment about the hotel. I am glad to read that you enjoyed your stay with us and you had a wonderful birthday. Thank you for choosing our hotel for this special occasion. Your positive remarks will be forwarded to all Ambassadors, as this is the best motivation. I would be very grateful to... More 

Campi Bisenzio, Italy
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a chance to stay at this hotel and we were happy of it. A warm service and wonderful room plus a lot of possibilities available for the guest. We had a luxurious experience and we hope to do again in the next future.

Was this review helpful? Yes
Alexander M, General Manager at Sofitel Vienna Stephansdom, responded to this review

Dear guest, Thank you for your positive comment about the hotel. I am glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to all Ambassadors, as this is the best motivation. I would be very grateful to welcome you back soon. Kind regards from Vienna, Alexander Moj More 

Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

A beautiful hotel in the heart of Vienna. Central in location to nearby shops, churches and many cafes and restaurants. The view from the 18th floor is magical. It overlooks the incredible city that is Vienna. You can also see the famous Ferris wheel. The staff are very attentive and hospitable. Will be back again next month for another overnight... More 

Was this review helpful? Yes
Alexander M, General Manager at Sofitel Vienna Stephansdom, responded to this review

Dear guest, Thank you for your positive comment about the hotel. I am glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to all Ambassadors, as this is the best motivation. I am looking forward welcoming you again next month. Kind regards from Vienna, Alexander Moj More 

London
Level Contributor
89 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 1 week ago

I'd normally class Sofitel rooms as something along the lines of 'Contemporary classic'. But these rooms are definitely Contemporary modern. The solid single colour scheme of the extremely spacious room is not going to be to everyone's taste, but have to say I loved it and it really worked. Massive bathroom with walk in rain shower. Is a bit disconcerting... More 

Was this review helpful? Yes
Alexander M, General Manager at Sofitel Vienna Stephansdom, responded to this review

Dear guest, Thank you for your positive comment about the hotel. I am glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to all Ambassadors, as this is the best motivation. I would be very grateful to welcome you back soon. Kind regards from Vienna, Alexander Moj More 

Level Contributor
685 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Located only five miles from the heart of St. Moritz, this affordable hotel offers all the amenities. It offers nice rooms and convenience. We enjoyed its excellent restaurants and great staff. Underground parking is available.

Was this review helpful? Yes
Alexander M, General Manager at Sofitel Vienna Stephansdom, responded to this review

Dear guest, Thank you for your positive comment about the hotel. I am glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to all Ambassadors, as this is the best motivation. I would be very grateful to welcome you back soon. Kind regards from Vienna, Alexander Moj More 

Geneva, Switzerland
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Great hotel. We had a huge room with a superb view from the bed! I don't really like the idea of the bathroom in the room, but you could shut it off. What really makes the difference here is the staff. The concierge (Wolfgang, I think) was absolutely first class. Found us a very good tour guide, suggested excellent restaurants... More 

Was this review helpful? Yes
Alexander M, General Manager at Sofitel Vienna Stephansdom, responded to this review

Dear guest, Thank you for your positive comment about the hotel. I am glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to all Ambassadors, especially to Wolfgang and our bellboys, as this is the best motivation. I would be very grateful to welcome you back soon. Kind regards from Vienna, Alexander Moj More 

Toronto, Canada
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is well situated. It is a three minute walk across the bridge to the old town. Lots of nearby transportation. Very friendly, helpful, professional staff. The rooms are average size by European standards. They are all white with glass, mirrors and sliding walls. Very clever use of space. Absolute must to visit the top floor restaurant for amazing... More 

Was this review helpful? Yes 1
Alexander M, General Manager at Sofitel Vienna Stephansdom, responded to this review

Dear guest, Thank you for your positive comment about the hotel. I am glad to read that you enjoyed your stay with us. Your positive remarks will be forwarded to all Ambassadors, as this is the best motivation. I would be very grateful to welcome you back soon. Kind regards from Vienna, Alexander Moj More 

Stockholm, Sweden
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed in a suite for our 5th wedding anniversary. Hotel is fine, best location. Schwedenplatz on the Donau canal. Perfect service and everything. But the thing that drove me to complete madness was the tech stuff in the suite. TV did not work. How the lamps worked we newer figured out. I had 6 lamp controls on my part of... More 

Was this review helpful? Yes
Alexander M, General Manager at Sofitel Vienna Stephansdom, responded to this review

Dear guest, Thank you for your positive and detailed comment about the hotel. I am glad to read that you overall enjoyed your stay with us. However, I regret to read that there were difficulties with the lightning system. I forwarded your comments to our housekeeping manager. Together with our Chief Engineer we will revise how to improve the switch... More 

Darmstadt, Germany
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is nicely located, offers adequate rooms and very friendly staff. The rooftop bar & restaurant offers exciting vistas (18th floor!), and breakfast is served there...but a bit disappointing is the quality of food & drinks in relation to the prices charged! Fortunately there are many alternatives in Vienna to have breakfast, dinner, and drinks - so make sure... More 

Was this review helpful? Yes
Alexander M, General Manager at Sofitel Vienna Stephansdom, responded to this review

Dear guest, Thank you for your comment about the hotel. I am glad to read that you overall enjoyed your stay with us. However, I regret to read that you were not completely satisfied with the catering on the 18th floor. I have forwarded your comments to our food and beverage manager. He and his team will look into this... More 

Hotel Review Summarization

What travelers say

  • Top floor(10)
  • Great view(7)
  • Very modern(5)
  • White room(5)
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736 photos of this hotel

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Staying in Leopoldstadt

Neighborhood Profile
Leopoldstadt
Welcome to one of Vienna’s trendiest quarters. The second district has witnessed a turbulent ride, from medieval swamp to vibrant Jewish quarter, from pleasure ground for the noble and humble to current hip residence and workplace of Vienna’s creative crowd. Cross the Danube Canal from the city center and take in life on Taborstrasse with its mix of old townhouses, churches, theaters, discount shops and ethnic restaurants. Head for Augarten via Karmelitermarkt, Leopoldstadt’s trendy marketplace. Baroque Augarten itself hosts a bizarre mix of manicured hedges and flowerbeds in front of a colossal World War II defense tower, the publicly accessible 300-year-old Augarten porcelain manufactory, the palatial boarding school and funky concert hall of the Vienna Boys Choir, and the modern art museum TBA21. At its opposite corner, The Prater not only houses the Giant Ferris Wheel but blends a bustling amusement park with lush woodland, perfect for a bike tour. Further east is the old derby racing ground of Krieau.
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