We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 352 Vienna hotels »

Sofitel Vienna Stephansdom

5.0 of 5
Praterstrasse 1, Vienna 1020, Austria
Hotel amenities
Sofitel Vienna Stephansdom
Ranked #7 of 352 hotels in Vienna
4.5 of 5 stars 323 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

323 reviews from our community

What travelers say about this hotel
  • Top floor(9)
  • Great view(6)
  • White room(5)
  • Very modern(4)
Traveler rating
    241
    63
    11
    6
    2
Only show reviews for Family (35) | Couples (150) | Business (56)
Date Rating
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 3, 2012 NEW via mobile

Have spend our days here while we visited the wine fare. It was a perfect stay with no open wishes! I will come again for sure!

Was this review helpful? Yes
Kuwait
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 25, 2012 via mobile

Probably the best Sofitel Ive ever stayed in, this very stylish, perfectly located hotel is probably one of the best in Vienna. However be warned. It doesnt come cheap. From beautifully designed minimalist rooms to a great restaurant and impeccable service, if money is no object, highly recommended.

Was this review helpful? Yes
William Haandrikman, General Manager at Sofitel Vienna Stephansdom, responded to this review
May 30, 2012

Dear Guest, I am delighted to read that we were able to provide you with an unforgettable experience in our Living Art Work. I hope that we will be able to welcome you again at the Sofitel Vienna Stephansdom. Best regards William Haandrikman More

London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 25, 2012
1
person found this review helpful

Visited the Stephansdom as part of a sales conference and, whilst my company rarely books us into a duff hotel, this really was a pleasant surprise. Thought the service was quite excellent and the staff extremely helpful and friendly. Rooms were really very good with a clean, bright, funky design and the overall facilities and feel of the hotel were... More

Was this review helpful? Yes
William Haandrikman, General Manager at Sofitel Vienna Stephansdom, responded to this review
May 30, 2012

Dear Guest, Thank you for taking the time to write about your experiences in our Living Art Work. I am delighted to read that you enjoyed our personalized service so much and I am pleased that we were able to provide you with a table in our Le LOFT restaurant. I hope you enjoyed our gourmet cuisine and the amazing... More

Paris, France
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed May 25, 2012

I m actually staying in a suite of the Sofitel Vienna.Very beautifully designed inside...all white..great bed and so on...charming staff at front desk But do these people really understand our needs ? Internet is available on a base of 1 or 2 connections it seems...my girlfriend has an ipad and an iphone,so do i,with a laptop also... Free connection is... More

Was this review helpful? Yes
William Haandrikman, General Manager at Sofitel Vienna Stephansdom, responded to this review
May 30, 2012

Dear Sir, I would like to thank you for your feedback and I am glad to read that you like the design of our Artwork hotel and that you find our Front Desk Ambassadors charming. Let me also say that I am truly sorry that you had difficulties using the free wireless internet in your room. Our internet is available... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 22, 2012
2
people found this review helpful

Very efficient and friendly staff, trained to provide personal service. They remember your name and greet you by name each time. Have only encountered this level of service in more expensive luxury hotels. Hotel by award winning architect Jean Nouvel was quite amazing. The decor and colour of the interior encourages a feeling of relaxation. Even the standard rooms are... More

Was this review helpful? Yes
William Haandrikman, General Manager at Sofitel Vienna Stephansdom, responded to this review
May 24, 2012

Dear Guest, I am very happy to read that you enjoyed our personalized service so much in our Artwork by Jean Nouvel and we are proud that we won the European Hotel Design Award 2011. It is my pleasure to inform all our Ambassadors of your kind words as it is always a great motivation. We look forward to having... More

Brussels, Belgium
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 22, 2012

Great minimalistic rooms. Excellent decoration. Sobre lines. open bathrooms towards the room. nice breakfast at the top floor (but rather poor in variety).

Was this review helpful? Yes
William Haandrikman, General Manager at Sofitel Vienna Stephansdom, responded to this review
May 24, 2012

Dear Guest, I am delighted to read that you enjoyed the style and the concept of our Artwork. I have already forwarded your comments regarding the breakfast to our Director of Operations. We look forward to welcoming you soon with us. Kind regards William Haandrikman More

College Park, Maryland
Senior Contributor
24 reviews 24 reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 20, 2012
1
person found this review helpful

We've syed at numerous Sofitel proprties, but tho was our first in Vienna. The hotel is about two years old, and architecturally smashing. The Loft, rooftop dining area has to be sen to be believed Our checkin was fine and we waited about 20 minutes for the Gray executive room to be prepared and inspected. The room was monochromatic, in... More

Was this review helpful? Yes
William Haandrikman, General Manager at Sofitel Vienna Stephansdom, responded to this review
May 24, 2012

Dear Guest, I would like to thank you for your honest feedback. I have already informed the departments concerned and I assure you that we will take the necessary steps to avoid these situations from happening in the future. We look forward to welcoming you back soon with us. Best regards William Haandrikman More

Aruba
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 13, 2012
1
person found this review helpful

Great location and wonderful style. Whimsy in design, including the rooms. Walking distance to all "must sees", and great view from hotel. Staff is very friendly and helpful. Only complaint: Breakfast buffet was in disarray with depleted items and the table service was disorganized/inefficient. Unforgivable mistakes for a hotel of that caliber and the price paid.

Was this review helpful? Yes
William Haandrikman, General Manager at Sofitel Vienna Stephansdom, responded to this review
May 24, 2012

Dear guest, Thank you for taking your time to write about your experience in our Artwork and we are pleased that you liked the style so much. We appreciate your comments regarding the breakfast as we are always committed to improve our services to content the desires of our guests. It would be a pleasure to serve you again in... More

england
Contributor
16 reviews 16 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 11, 2012
1
person found this review helpful

we loved it! great location, very helpful and friendly staff. we had a junior suite and it was a beautiful room, completely in white - not sure we would have felt the same we'd had one of the black rooms though. concierge was knowledgeable and helpful, providing us withinformation and suggestions to help us enjoy our stay. the decor design... More

Was this review helpful? Yes
William Haandrikman, General Manager at Sofitel Vienna Stephansdom, responded to this review
May 21, 2012

Dear guest, How great that you fell in love with Jean Nouvel’s sleek design. On behalf of the concierge I would like to thank you for your feedback. This is a great motivation for all the Ambassadors of the hotel. We are looking forward to welcome you back soon, William Haandrikman More

Auckland Central, New Zealand
Contributor
19 reviews 19 reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 10, 2012

Very modern, very well appointed hotel in a great location. Nespresso machine in room, Hermes toiletries, great rooftop bar.

Was this review helpful? Yes
William Haandrikman, General Manager at Sofitel Vienna Stephansdom, responded to this review
May 21, 2012

Dear Guest, Great that you liked our rooms and the facilities we provide. We hope that you also take the chance to visit our top restaurant Le LOFT or our So SPA during your next stay with us. Warm regards, William Haandrikman More

Still looking for a hotel?
Highly rated hotels in Vienna
Family-friendly
Hollmann Beletage
Hollmann Beletage 4.5 of 5 stars 354 reviews
Romantic
Hotel am Konzerthaus
Hotel am Konzerthaus 4.5 of 5 stars 764 reviews
Luxury
Le Meridien Vienna
Le Meridien Vienna 4.0 of 5 stars 1,032 reviews
Good for business
Hotel Sacher Wien
Hotel Sacher Wien 4.5 of 5 stars 290 reviews
(\ ABS:HotelCheckRates-d482579?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
(\ ABS:HotelCheckRates-d228058?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
(\ ABS:HotelCheckRates-d278251?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
(\ ABS:HotelCheckRates-d206598?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these Vienna hotels
Hotel Am Stephansplatz 4.5 of 5 stars 322 reviews Hotel Imperial Vienna 4.5 of 5 stars 273 reviews Hotel Altstadt Vienna 4.5 of 5 stars 484 reviews Das Tyrol Small Luxury Hotel 4.5 of 5 stars 409 reviews
(\ ABS:HotelCheckRates-d228035?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
(\ ABS:HotelCheckRates-d195098?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
(\ ABS:HotelCheckRates-d263905?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
(\ ABS:HotelCheckRates-d577354?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 352 hotels in Vienna, ranked by popularity

Been to Sofitel Vienna Stephansdom? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sofitel Vienna Stephansdom

Praterstrasse 1, Vienna 1020, Austria
Price Range: PLN: $$$

Owners: What's your side of the story?

If you own or manage Sofitel Vienna Stephansdom, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sofitel Vienna Stephansdom
Show the lowest price for this hotel (from our partners)
Show Prices