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Derag Livinghotel an der Oper

Certificate of Excellence
Kaerntner Strasse 44, Vienna 1010, Austria (Formerly Derag Livinghotel City Apartments Wien)
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Derag Livinghotel an der Oper
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Derag Livinghotel an der Oper
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111 Reviews from our TripAdvisor Community

Traveler rating
    58
    35
    8
    6
    4
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45
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9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our family of four enjoyed our stay at this hotel which is very close to the Opera House. Just off the Ringstrasse it is a walking distance from many of the attractions and the market. The room was clean and spacious for 1 night stay but we were surprised that it didn't had kitchen/kitchenette and space to eat. If we... More 

Was this review helpful? Yes
Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family of four enjoyed our stay at this hotel which is very close to the Opera House. It is convenient to the Ringstrasse and public transportation. There is a grocery store across the street. The room was clean and spacious, and well set up for eating quick meals before going off to see the sights. In the lobby, we... More 

Was this review helpful? Yes
Richard R, Front Office Manager at Derag Livinghotel an der Oper, responded to this review

"Our family loved it!" - what a fantastic compliment for which I and my team are really proud of. I do thank you for writing and sharing your great rewiew with us and other tripadvisor users. To know that you felt truly at home here has delighted all of us as this is exactly what we strive to achieve for... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great, great location and fabulous for families. So close to everything. Love the complimentary drinks in the foyer lounge. Rooms were very clean and kitchen well stocked if we had wanted to cook. The staff were great and very helpful. Loved the modern bathroom and would like to have stayed longer. The subway is just outside the door. Would definitely... More 

Was this review helpful? Yes 1
Richard R, Front Office Manager at Derag Livinghotel an der Oper, responded to this review

Dear Belinda, First of all I would like to express thanks for taking the time to review our Hotel on TripAdvisor. I am glad to hear that you have had a wonderful time in Vienna and enjoyed your stay with us. To know that you felt “truly at home” has delighted all of us as this is exactly what we... More 

Jeddah, Saudi Arabia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2015

excellent location, perfect cleaning services and very cooperative welcoming staff.. the room is of large size and comfortable. I have advised my family to select this hotel on their summer trip to Vienna.

Was this review helpful? Yes 1
Richard R, Leiter Front Office at Derag Livinghotel an der Oper, responded to this review

Dear Hind, This is a very charming review for which I thank you very much. I am so pleased to read you had a lovely time and enjoyed your stay with us. I did share your kind words with the whole team which I am certain will be encouraged by your remarks. We look forward to welcoming you and your... More 

San Antonio, Texas
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 13, 2015

This Apart-hotel is located a block away from the opera house and within a short walking distance of the main cathedral in Vienna and numerous other attractions, Subway stops, bus stops, etc.... Accomodations were nice and exactly what we needed for a family with two small children (3 yrs and 15 months). If you compare the size to a normal... More 

Was this review helpful? Yes 3
Richard R, Front Office Manager at Derag Livinghotel an der Oper, responded to this review

Dear Barton, I would like to thank you for writing and sharing your kind review with us. We are glad to read you and your family enjoyed your stay at our hotel and really felt comfortable. You are right, our Apartments and rooms are pretty large and especially for a family ideal. We would be glad to welcoming you all... More 

Vancouver, Canada
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed March 19, 2015

I stayed here for one night, the room was large and generally well-appointed, although some fixtures were definitely beginning to show their age. Although most front desk staff were really kind, one fellow booked us a cab back to the Hauptbanhof station but the fare, only told at the end, was excessive (EUR45 for a 10-minute drive, about 4x the... More 

Was this review helpful? Yes 1
Richard R, Front Office Manager at Derag Livinghotel an der Oper, responded to this review

Dear edddieee, thank you for taking the time to share your review. First off all I am glad to read you felt the Apartment and kindness of our staff to your liking, allthough there seemed to be an issue with the transfer for which I would like to apologize. Once we confirmed a transfer we always inform our guests about... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

Rooms are really practical and spacious, confortable beds,excellent idea that bath tube and toilet are separated. Good quality on toiletries. Kitchen well equipped and is aprecciated to get soap and tab for dishwasher. The only aspect to improve a bit is the cleaning to take out dust of night table....

Was this review helpful? Yes 1
Richard R, Front Office Manager at Derag Livinghotel an der Oper, responded to this review

Dear peawi2001, thank you for reviewing us on TripAdvisor.com I am glad to read you felt comfortable at our Hotel and enjoyed the amenities of having an equipped kitchen. We look forward to welcoming you back soon. With kind regards Richard Rese Front Office Manager More 

Bangkok, Thailand
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed February 18, 2015

First of all, I haven't been to this hotel yet. Dissappointingly, I've reasons to write this review.. Today I have booked the apartment via expedia.com and made a mistake booked the room for 2 rooms instead of 1(the room I choose was 15% non-refundable condition). The reason for my mistake was that Expedia.com website doesn't allow me to book 2... More 

Was this review helpful? Yes
Richard R, Front Office Manager at Derag Livinghotel an der Oper, responded to this review

Dear Decha L, thank you for sharing your opinion. I certainly understand your dissatisfaction about the incididents, however the terms and conditions of a non-refundable rate are declared clearly and are the same for every guest. Despite your anger I still hope we can satisfy you during your stay and look forward to welcoming you to Vienna soon. With kind... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed February 16, 2015

Our apartment was very spacious; just perfect for a family of four. The front desk hotel staff are fantastic! one of the main reason we would come back and recommend it to our friends. Not only did they go out of their way to help us with our stroller; they also let us use a clean/empty guest room to clean... More 

Was this review helpful? Yes
Richard R, Front Office Manager at Derag Livinghotel an der Oper, responded to this review

Dear VanniKy, first of all I would like to thank you for staying with us and for taking the time to write such a nice review. I am very proud of my team; whom are motivated by the values of great service. I am delighted that you felt at home since this is just how we wish for all our... More 

Medical Lake, Washington
Top Contributor
94 reviews 94 reviews
33 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed February 15, 2015

This is my 3rd time staying here and it is great. Derag is located in first ring, right by the Opera House and everything else that you need to see in Vienna. Rooms are nice and comfortable. There is a full kitchen with all of cooking appliances, full bath, living and dining rooms and a small separated bedroom (in most... More 

Was this review helpful? Yes 1
Richard R, Front Office Manager at Derag Livinghotel an der Oper, responded to this review

Dear Diana O, thank you so much for staying with us for the third time and for sharing your kind review. I am more than happy to read that you enjoyed your stay for another time and that our new reception is to your liking. We look forward to welcoming you back soon. With warm regards Richard Rese Front Office... More 

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Staying in Inner City

Neighborhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the center. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
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