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All 369 Vienna hotels

Rainers Hotel Vienna

4.0 of 5 Hotel   |   Gudrunstrasse 184, Vienna 1100, Austria
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Rainers Hotel Vienna
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77%
Ranked #139 of 369 hotels in Vienna
A recent review
3 of 5 stars Reviewed January 8, 2014
Baby'Boi E
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276 people have reviewed this hotel

Traveler rating
    84
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    45
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31
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • German first
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English first
There are newer reviews for Rainers Hotel Vienna
See the most recent reviews
2 reviews
3 of 5 stars Reviewed January 8, 2014

With a maid services everyday and very trustworthy. Left money out and nothing went. Reception staff absolutely fantastic bunch of team very helpful and just great company too. Ok there is two major let downs one is the cost of wifi extremely high should not be charged but free if they would like to make 5 stars Also is the... More

Was this review helpful? Yes
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Guests, thank you very much for taking the time to write a feedback about your stay! I am glad to hear, that our team left an absolute positive impression of our hotel. In regards to the things you have mentioned in your review - the restaurant opening hours - I am glad to inform you that we will undergo... More

London, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 27, 2013

To review this hotel one has to be very objective. On the plus side, the hotel is well located. Close to the centre and only about 3 min walk from the S-Bahn and tram stations of Matzleinsdorfer Platz that connect u to the underground and the rest of Vienna's public transport network. Anyone who says otherwise it is only because... More

Was this review helpful? Yes 1
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Guest, thank you very much for taking the time to write a review about our hotel. Whilst I am glad to hear, the hotels location aswell as the helpfullness of our staff was to your liking, I am sorry to read your comments about your disappointment regarding the room size aswell as the provided internet options. We do offer,... More

Kiev, Ukraine
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 27, 2013

Location is not central, but it is very convenient to get from the hotel to city center (use trams!) and to any other place. The hotel is located just several stops from Wien Meidling train station that is very good for train travellers. Trains from Venezia, Budapest etc come to this station. We had absolutely no problem with the area... More

Was this review helpful? Yes 2
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Elena, thank you very much for taking the time to write such a detailed feedback about your stay. I am glad to read, that you indeed have enjoyed your trip to Vienna and that your experience with our hotel was a postive one. We would love to welcome you back in the future. Warmest regards, Werner Magedler General Manager More

Athens, Greece
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 12, 2013

Reading all those bad critics about this hotel made me really afraid and I wanna confess that I had the though to cancel my stay there. I stayed to the hotel from 6 to 11 of December. Let's start to analyse this hotel based on the comments I read from other guests and based on my own experience. ***Location***: When... More

Was this review helpful? Yes 4
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Marthaki D, thank you very much for taking the time to write such a thorough feedback about your stay! I am happy to read, that you described your experience as amazing. Also that our product did exceed your expectations! As you realised yourself, every guest sees and feels things differently, but we do appreciate all kind of feedback, as... More

Bucharest, Romania
2 reviews
2 of 5 stars Reviewed December 6, 2013

Clean hotel, not very well located. The staff was not very helpful. You have to leave a guarantee of 100 euros at your check in. I will not come back again here. The breakfast costs 10 euros and is quite ok but not extraordinary,

Was this review helpful? Yes
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Iulia B., thank you very much for taking the time to write a feedback. Whilst I am happy to see that you seem to have enjoyed our breakfast, I am very sorry to hear, that on this occasion we were not able to satisfy your expectations. In regards to your comment about the EUR 100 deposit, I am happy... More

Brasov, Romania
Contributor
11 reviews 11 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 17, 2013

I stayed 5 nights at the end of september and everything was ok: a big room, very good and tasty breakfast, good wi-fi. The parking was 16 euros/night. I had some problems with my credit card because the receptionist authorized twice my booking and for this reason I could't use a lot of money 3 days. Their mistake, my problem.... More

Was this review helpful? Yes 2
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Guest, thank you very much for taking a few minutes of your time to write a feedback about your stay. I am sorry to hear that ,while you seem to have liked our hotel and its staff, we have missed the opportunity to act in your interest to compensate a mistake. I am sure our staff has already done... More

London
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 11, 2013 via mobile

Average 3 star hotel despite what the official classification says. It started off badly by charging for wifi, then a grumpy barman with no wine list, and ok food. Then as we tripped out we found the hotel was nowhere near anything and whilst 5 mins from tram 1 station if that was not running (as it wasnt one night)... More

Was this review helpful? Yes 1
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Anthony, Thank you very much for taking the time to write a comment about our hotel. I am very sorry, that the hotel and my team did not meet your expectations on this occassion. As you mentioned, the hotel is located outside the city center, but you can reach it comfortably by tram, bus or s-train within 10 to... More

Leeds, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 6, 2013

Although hotel was clean and staff helpful, Not close to centre to walk but tube station very close. I wouldn't feel comfortable walking out at night from this hotel, and did not leave the hotel unless with my partner. Room very hot, asked for air con putting on, receptionist came and opened our window, which we found hilarious although didn't... More

Was this review helpful? Yes
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Sarah, thank you very much for taking the time to write a short feedback about your stay with us at the Rainers Hotel Vienna. Whilst I am happy to hear that the cleanliness of our rooms and the service of our staff has met your expecations, I am sorry that our location did leave a negative impression on your... More

Gibraltar
Contributor
19 reviews 19 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed August 28, 2013

Stayed here for 3 nights in July and it was unbearable. Asked for a fan but told they didn't supply them because the hotel had air con, trouble was that it was almost non-existent and when we walked back into the room, after a long day out, it was like entering a sauna. We were awake most of the nights... More

Was this review helpful? Yes
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Guest, Thank you very much for taking the time to share your opinion about our hotel. I am sorry that on this occasion we clearly were not able to perform the high standard service we are usually praised for. As for the airconditioning problem, we have experienced for the first time in many years, a very long period of... More

Kufstein
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 27, 2013

I found the hotel staff friendly,but the rooms were rather small. The main disadvantage was the location. I would not be happy walking in the area at night alone and the transport was either tram or bus(the underground was too far to walk).

Was this review helpful? Yes 1
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear guest, thank you for taking the time to write a short feedback about your experience with our hotel. Whilst I am glad to hear that our staff did leave you with a positiv impression, I am sorry we were not able to meet your expectations. Our hotel offers different room categories aswell as packages in order to put together... More

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Additional Information about Rainers Hotel Vienna

Address: Gudrunstrasse 184, Vienna 1100, Austria
Location: Austria > Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rainers Hotel Vienna 4*
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Also Known As:
Vienna Rainers Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#55 Business Hotel in Vienna #89 Luxury Hotel in Vienna #119 Romantic Hotel in Vienna
Hotel Class
Official Description (provided by the hotel)
The 4-star Rainers Hotel Vienna is a trendy, modern business and city hotel. Located near the city centre of Vienna, it is the perfect base for discovering Vienna and its important sights. Combining history with modern elements, the hotel creates a unique atmosphere of well-being. For lovers of culture, city tourists and business travelers, the hotel offers a modern and stylish ambiance with dedicated employees who know the value of professional service. The variable room design of the seminar hotel's 640 m² events area provides an excellent setting for conferences, presentations, seminars and exclusive meetings. State-of-the-art technology, natural daylight and professional on-site support ensure a comfortable work environment for up to 350 people. The restaurant, with terrace dining in the summer, and the individually adaptable banquet rooms can also be made available for festivities and celebrations. Discover the magic of our creative, light and vitamin-rich cuisine! ... more   less 
Number of rooms
179

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