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Rainers Hotel Vienna

Gudrunstrasse 184, Vienna 1100, Austria
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Rainers Hotel Vienna
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Rainers Hotel Vienna
Rainers Hotel Vienna
Rainers Hotel Vienna
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327 reviews from our community

Traveler rating
    95
    148
    56
    17
    11
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43
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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  • German first
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English first
  • All months
    (327)
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    (73)
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    (99)
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    (72)
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    (83)
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Canada
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

What they don't have : Outdoor activities, Nightlife, Shopping, Museums, Kids activities, Nearby attractions...... you don't have any of them around..... What they have : Clean and neat hotel, good service

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Malta
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 17, 2015

Hotel is in good location only 5 minutes away from the train station, very easy to get to the city centre. Room was clean, spacious and modern. Cleaning and towels were provided for everyday. Coffee and Tea facilities free of charge. There was a TV in the room but most of the stations were in German. Reception staff were very... More 

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Madrid, Spain
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 16, 2015

This is not a bad hotel, outside look can fool you because it is not care but inside is ok… Clean rooms and public areas, good service and varied breakfast. It is not far from the city center, just 40min walking or 10min by taxi (13 euros approx). It has a real internet wifi on the room. Recommended!

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Belfast, United Kingdom
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 2, 2015

This hotel offers a super breakfast with a varied selection. The staff are helpful and pleasant. The rooms are spacious and quiet. However, it is not a central hotel and Vienna city centre is a 10 minute tram journey. Nevertheless I enjoyed my stay here.

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DUBLIN
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 24, 2015

We stayed for three nights in December the hotel reception staff we really great and looked after anything requested ,the hotel is clean and the location is reasonable to get around the city,the food was very good and the small bar area with sports tv was very well run ,nothing special as already stated large groups of tourists use this... More 

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Montijo, Setubal, Portugal
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed December 15, 2014

This hotel whilst being nothing remarkable, is in a good location. Not in the city center, but you either walk 15 minutes to Metro or 5 minutes to the Tram #1. Could be better, but not to bad. Really nice parking place and not too expensive. Many groups of travel agencies sleep here. Rooms were modern, clean and comfortable. WC... More 

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Wels, Austria
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014

Staff was very friendly Rooms are nice and quiet Best was the breakfast Everything you could wish was there from scrambled eggs to Sunny side up to very good salmon and perfect Bacon many different breads and Sweet Kaiserschmarren (Austrian pancake variant) Applecake We will come back Thanks Rainers

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WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Erleshofer! Thank you very much for taking the time to write us a feedback. I am glad to hear that you could enjoy your stay in Vienna. I am also happy that you were very satisfied about our buffet breakfast. We are already looking forward welcoming you back in Rainers Hotel Vienna. Best regards, Werner Magedler General Manager More 

Hong Kong Region, China
1 review
1 of 5 stars Reviewed November 4, 2014

Poor experience in this hotel. Impolite staff with poor attitude, unclean room with very narrow bed. Found lost of 1 luggage when arrived airport. I won't go to Vienna again because of this hotel.

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WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Irina! Thank you very much for your feedback! Only with your help we can improve our service and product. To verify our service we would like to know what exactelly happend with the luggage. Maybe you can contact us via mail under guest.relations@rainers-hotel.eu so we can figure out the issue. Best regards, Werner Magedler General Manager More 

千葉
Top Contributor
134 reviews 134 reviews
20 hotel reviews
60 helpful votes 60 helpful votes
1 of 5 stars Reviewed November 1, 2014

Never choose this hotel if you want to enjoy your holiday definitely. I stayed this hotel 2 night . There was instant Chinese noodles in the tea kettle and stunk when I checed in. Some rubbish such as paper on the floor ,undere the desk. I had changed the tea kettle .I don't know who did loke this and I... More 

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WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Guest! First of all i´d like to thank you for your feedback. We set the standard to ourselves, that we do not just want to satisfy our guests during their stay but also to excite them. After a consultation with my front office team and executive housekeeper, i was able to get an overview. I would like therefore to... More 

Trencin, Slovakia
2 reviews
3 of 5 stars Reviewed October 21, 2014

Challenges with wifi connection (which is a must for business trip). Was very poor at the beginning, after four times complaining, they managed to fix it, after 3 hours (original explanation was, there is a football match and might be too many people connected - not acceptable for executive room rate!). Reception personnel not really showing customer service. Food, specially... More 

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WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Jana! Thank you very much for you honest feedback! Regarding about your complaints about our wifi connection - after your first complaint we forwarded it to our IT Manager. He could solve the problem and we hope that this wont happen again. We are glad to hear that you had enough choices at our breakfast buffet and that you... More 

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