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Rainers Hotel Vienna

4.0 of 5 Gudrunstrasse 184, Vienna 1100, Austria
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Rainers Hotel Vienna
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Rainers Hotel Vienna
Rainers Hotel Vienna
Rainers Hotel Vienna
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302 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montijo, Setubal, Portugal
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel whilst being nothing remarkable, is in a good location. Not in the city center, but you either walk 15 minutes to Metro or 5 minutes to the Tram #1. Could be better, but not to bad. Really nice parking place and not too expensive. Many groups of travel agencies sleep here. Rooms were modern, clean and comfortable. WC... More 

Was this review helpful? Yes
Vienna, Austria
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014 via mobile

Staff was very friendly Rooms are nice and quiet Best was the breakfast Everything you could wish was there from scrambled eggs to Sunny side up to very good salmon and perfect Bacon many different breads and Sweet Kaiserschmarren (Austrian pancake variant) Applecake We will come back Thanks Rainers

Was this review helpful? Yes
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Erleshofer! Thank you very much for taking the time to write us a feedback. I am glad to hear that you could enjoy your stay in Vienna. I am also happy that you were very satisfied about our buffet breakfast. We are already looking forward welcoming you back in Rainers Hotel Vienna. Best regards, Werner Magedler General Manager More 

Hong Kong Region, China
1 review
1 of 5 stars Reviewed November 4, 2014

Poor experience in this hotel. Impolite staff with poor attitude, unclean room with very narrow bed. Found lost of 1 luggage when arrived airport. I won't go to Vienna again because of this hotel.

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WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Irina! Thank you very much for your feedback! Only with your help we can improve our service and product. To verify our service we would like to know what exactelly happend with the luggage. Maybe you can contact us via mail under guest.relations@rainers-hotel.eu so we can figure out the issue. Best regards, Werner Magedler General Manager More 

千葉
Top Contributor
124 reviews 124 reviews
20 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed November 1, 2014

Never choose this hotel if you want to enjoy your holiday definitely. I stayed this hotel 2 night . There was instant Chinese noodles in the tea kettle and stunk when I checed in. Some rubbish such as paper on the floor ,undere the desk. I had changed the tea kettle .I don't know who did loke this and I... More 

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WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Guest! First of all i´d like to thank you for your feedback. We set the standard to ourselves, that we do not just want to satisfy our guests during their stay but also to excite them. After a consultation with my front office team and executive housekeeper, i was able to get an overview. I would like therefore to... More 

Trencin, Slovakia
2 reviews
3 of 5 stars Reviewed October 21, 2014

Challenges with wifi connection (which is a must for business trip). Was very poor at the beginning, after four times complaining, they managed to fix it, after 3 hours (original explanation was, there is a football match and might be too many people connected - not acceptable for executive room rate!). Reception personnel not really showing customer service. Food, specially... More 

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WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Jana! Thank you very much for you honest feedback! Regarding about your complaints about our wifi connection - after your first complaint we forwarded it to our IT Manager. He could solve the problem and we hope that this wont happen again. We are glad to hear that you had enough choices at our breakfast buffet and that you... More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed September 5, 2014

I stayed at the hotel for 1 night only but it sure does leave a memorable memory. Check in was smooth and the guy spoke fairly good English. The room was a BIG surprise. very roomy and a nice flat screen television. Great lighting all around and the bathroom was well designed. Not a lot of choice for breakfast but... More 

Was this review helpful? Yes
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Guest! Thank you very much for taking the time to write us a feedback. We are happy that you could enjoy your stay with us and were overall satisfied with our service and room. Regarding the breakfast, we will forward it to our restaurant manager and will do our best to improve it. Kind regards from Vienna, Werner Magedler,... More 

Kiev, Ukraine
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 8, 2014

Rainers is the high quality hotel. Our room was large and spacious with air condition, tea pot and minibar. Room is always clean with changing towels every day. Window view on the cemetery didn't bother me at all. Staff is friendly and attentive with excellent knowledge of English. Breakfast was great, you can even “take and go” coffee and drink... More 

Was this review helpful? Yes 4
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Olga, thank you very much for your stay in our hotel and for taking the time for a feedback. Although we do not have the best location, we are happy that you could enjoy your stay in Vienna. It is also good to hear that you kept our staff in good remembrance and rate us as one of the... More 

Wales
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 18, 2014

We stayed at this hotel 2 weeks ago. Rooms were airy and clean. Air-con very good. Tea and coffee making facilities and toiletries provided. Breakfast was fantastic and would certainly suit the most discerning of guests. It offered a wide range of food and even supplied soya milk which you don't often see in hotels! We were with a package... More 

Was this review helpful? Yes
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Guest, thank you very much for taking the time to write a feedback about your recent stay. We are glad to hear that you have enjoyed your stay and were especially please with the service of our team. We look forward to welcoming you again the future. Best regards, the Rainers Hotel Vienna TEAM More 

hull
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 2, 2014

Stayed here last week for 5 days with National Holidays.This is a very clean and comfy hotel and the area it aily in is not as bad as some reviewers have said.The staff are very courteous and helpful.However although the meals are well prepared the quantity is very small.On our first night we got very thin soup though I suspect... More 

Was this review helpful? Yes 1
WernerMagedler, Manager at Rainers Hotel Vienna, responded to this review

Dear Guest, thank you very much for your feedback here via tripadvisor. I am glad to read that overall you have enjoyed your stay and should you plan to visit Vienna again, we look forward to welcoming you. However I am very sorry that the experience during dinner was not satisfying! We will discuss your feedback with the team. I... More 

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Additional Information about Rainers Hotel Vienna

Address: Gudrunstrasse 184, Vienna 1100, Austria
Location: Austria > Vienna Region > Vienna
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rainers Hotel Vienna 4*
Number of rooms: 179
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Also Known As:
Vienna Rainers Hotel
Hotel Style:
#21 Best Value Hotel in Vienna
#102 Business Hotel in Vienna
#104 Luxury Hotel in Vienna

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