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BEST WESTERN PREMIER Kaiserhof Kitzbuhel

Certificate of Excellence
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Hahnenkammstrasse 5, Kitzbuhel 6370, Austria
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BEST WESTERN PREMIER Kaiserhof Kitzbuhel
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BEST WESTERN PREMIER Kaiserhof Kitzbuhel
BEST WESTERN PREMIER Kaiserhof Kitzbuhel
BEST WESTERN PREMIER Kaiserhof Kitzbuhel
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219 reviews from our community

Traveler rating
    191
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    4
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    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Harrogate, United Kingdom
Top Contributor
189 reviews 189 reviews
29 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed yesterday NEW

stayed in the hotel for the third year running and whilst it is still very good, there were more faults this year. The prices seemed to have gone up significantly. We had a lesser room for more money thus time. They also seem to be cutting a few corners and particularly the food seems not quite as good. Some of... More 

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Matfield, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

From the reception staff to the restaurant, everyone couldn't have been more helpful. The food was excellent and the location, right by the gondola, perfect. This is a great hotel and we can't wait to return.

Was this review helpful? Yes 1
Longfield, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 16, 2015

What a lovely hotel and so near the Hahnenkam lift, 30M away, yes true door step skiing. The hotel staff were excellent, reception, room cleanness, the waiters in the dinning room, what I would expect from a 4 star plus hotel, excellent. We had a double room "Rettenstein and also half board. In our room the quality of the furnishings... More 

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palm beach, fl
Contributor
15 reviews 15 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 14, 2015

Great location, great staff, we enjoyed our stay very much. It didn't hurt that the weather was lovely and its Kitzbuhel after all. Rooms are spartan by American standards -- but its Europe after all. We found the room to be too hot the first night, we learned to turn off the radiators.

Was this review helpful? Yes 2
london
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 9, 2015

We had a fantastic time in Kitzbuhel in July at the Kaiserhof (I'm just catching up on my reviews!). A lovely large room with a roof terrace (a 'sonnspitz' on their website). Fantastic food - both breakfast buffet and dinner (you won't need lunch, even if you're walking up the black runs, as we were). We'd certainly go back if... More 

Was this review helpful? Yes 1
Redditch
Contributor
19 reviews 19 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 27, 2015 via mobile

Just spent a fabulous week at hotel Kaiserhof as 2 family groups. Firstly the skiing....we had fantastic weather with clear skies most of the week and a little snow late on....we were there at the busiest week of the year with both UK and Austrian half term clashing which made for largish queues unless you were up at 8.30 on... More 

Was this review helpful? Yes 5
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 22, 2015

The sun shone all week, the snow was in great condition and the Kaiserhof made this the perfect half term break. Hotel is in the best place in town - ski down the Hahnenkamm at the end of the day, have a drink at the Striefalm and then you are in the boot room in 5 minutes! Room was well... More 

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Sonja_at_Kaiserhof, Leiter Öffentlichkeitsarbeit at BEST WESTERN PREMIER Kaiserhof Kitzbuhel, responded to this review

Dear Caroline, we are very happy, that you enjoyed your stay so much at our KAISERHOF! Yes, we also appreciate our perfect location next to the ski slopes. That's nice that you fell the temperature at our indoor pool was right and relaxed in our spa area. One day you should enjoy our sun terrasse in summer while having a... More 

Denmark
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 14, 2015

We had a fantastic skiholidat febr 2015. This hotel is just perfect in any way. Large rooms, super weelnessarea and fitness, superb breakfast, and very helpfull and kind personal. Only 30 meters from the lift and direct ski-in.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Sonja_at_Kaiserhof, Leiter Öffentlichkeitsarbeit at BEST WESTERN PREMIER Kaiserhof Kitzbuhel, responded to this review

Dear Carsten, thanks a lot for your nice comments! Also we are happy, that you appreciate our location and it is great, that you enjoyed the direct ski in from the Kaiserhof. Looking forward to having you again with us we wish you a great winter! Best regards to Denmark Sonja More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 8, 2015 via mobile

We book for 7 night in this wonderful hotel in kitzhbuel.. this lovely place of austrian dolomites. The town is amazing, a lot of night life, really nice shop, there is also a casino ! This nice hotel is near The slope , the hannenkam finish here bear hotel. Superbe room, superbe cusine, superbe city. Try IT!!!

Was this review helpful? Yes 1
Sonja_at_Kaiserhof, Leiter Öffentlichkeitsarbeit at BEST WESTERN PREMIER Kaiserhof Kitzbuhel, responded to this review

Dear Lorylondon, thanks for these wonderful words - we enjoyed reading through it. Would be nice to host you again some other time and we wish you a nice end of winter! Sonja More 

Zagreb, Croatia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 19, 2015

We go skiing for two weeks per year and since we started skiing 4 years ago we always try to explore something new to see what's all available out-there. We always stay in either 4.5 or 5* hotels. Kaiserhof Kitz was definitely one of the nicest experiences we have had, mainly thanks to wonderful people that work there. Everybody is... More 

Was this review helpful? Yes 2
Sonja_at_Kaiserhof, Leiter Öffentlichkeitsarbeit at BEST WESTERN PREMIER Kaiserhof Kitzbuhel, responded to this review

Dear Nick, your excellent comments went down like oil! Thanks a lot. Also we are happy, that you enjoyed our Tafelspitz and your comparison with a great location in Alta Badia we found delightful. Flori and Attila are definitely a great bonus at the front desk! We are looking forward to having you with us some other time and wish... More 

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