We stayed here for one night on the 6th of April. After our disappointing end to our hotel stay in Salzburg (see separate review), we were hoping for a better experience in Kitzbuhel and we were not disappointed. The hotel is on a hill overlooking Kitzbuhel. Check-in was prompt and efficient. The room was beautifully appointed, very comfortable and spacious,... More

During our one-week stay, the weather was unusually cold (second week of April), but fortunately the hotel's facilities and excellent offered services have overcome that. The room had a brilliant view over the town, from a large balcony. The panorama over the valley, as seen from the Panorama Swimming Pool located at the top floor, leaves you literally at a... More

Excellent from the moment you arrive. Staff are friendly and accommodating, many having worked for a very long time. You are made to feel as though you are the only guest with prompt and courteous service. Rooms very pleasant; large, well furnished, very private and comfortable. I would endorse everything said by the 5 star reviewers, especially "take the meal... More

The hotel is located on a hill over the city, so you need to use the ski bus. Otherwise the hotel is very nice, the rooms are tastefully furnished, the restaurant excellent cook and I prefer about spa with swimming pool, which looks out over the whole city. Just a beautiful panoramic view is from the sauna. This hotel honestly... More

When staying at this hotel, I highly recommend getting the dinner package with it. The service is impeccable, the food was fantastic. Some notes as to why. 1. Their meals are for in house guests only. While in some hotels, this means averga food and service, the Schloss went over the top with 4 to 5 course dinners, great services,... More

My husband and I loved this hotel! Everything inside is beautiful: the rooms are elegant and understated, with beautiful colors flowing nicely together. The bathroom was magnificent, with towel and floor heaters you can adjust as needed and an amazing shower. Plenty of closet space, with all the furniture looking new and being very comfortable. The reception staff is absolutely... More

Positive: comfortable lounge, great cocktails, good food. Negative: staff could be more friendly, there was often too many people waiting for the morning and afternoon ski transfers which sometimes lead to a "tussle at the shuttle", no spa pool (a big disappointment), the lap pool was beautiful but cold (this seemed to cater for summer guests not winter skiers), food... More

This is a great place to stay. It is 5/8 minutes walk into Kitzbuhel and is a lovely hotel. Great accommodation and great food. The staff are excellent and it is evident that our stay was very important to them. From arrival to our departure (one week) we were treated very well. I would agree with one reviewer that the... More

A beautiful five stars hotel above the town of Kitzbuhel. If you arrive during day time, don't expect a warm welcoming. The day receptionists are cold and don't have the vacation attitude . The evening's ones are much nicer and would try anything to help you. My first comment is about the Wi Fi. NO Wi Fi in the rooms,... More