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Grand Tirolia

Certificate of Excellence
Eichenheim 8-9, Kitzbuhel 6370, Austria
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276 Reviews from our TripAdvisor Community

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Traveler rating
    194
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
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English first
  • All months
    (276)
  • Mar-May only
    (87)
  • Jun-Aug only
    (79)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (58)
All months
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Une chose paraît sûre: une femme a été impliquée dans la conception de cet hôtel! One thing seems certain: a woman has been involved in the concept of this hotel. Exemple: TV orientable dans la chambre. Un bain? Une TV entre les 3 miroirs. An example? TV screen can be oriented in the room. A bath? A TV screen I.... More 

Was this review helpful? Yes
Grand T, Manager at Grand Tirolia, responded to this review

Dear Gil E, thank you very much for your nice and positive Feedback. I am glad to hear that you enjoyed your stay at our Hotel. I hope, to soon greet you again as one of our guests. Until then, I wish you a nice summer! Yours sincerely, Christian Szabo General Manager More 

Switzerland
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

What a disapointment... We booked this Hotel for a Special celebration for us, a 10th anniversary, beside a little congratulation at the check-in, nothing... maybe a little note or a welcoming cocktail, just for the principal would have been appreciated... Going often in Austria, we are used to the legendary welcoming of Austrian People, here was definately not the case...... More 

Was this review helpful? Yes
Grand T, Manager at Grand Tirolia, responded to this review

Dear Melbi, thank you very much for your constructive Feedback. We appreciate the time you invested in sharing what you felt was below your expectations. Speaking for the entire Grand Tirolia Team, I would like to apologize for the poor Service and hospitality you experienced. Regarding the outstanding answer to your E-Mail of complaint, I will probe the causes. In... More 

Bloemendaal, The Netherlands
Level Contributor
70 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed May 19, 2015

The hotel is absolutely about quality, the building, the rooms and all to make you comfortable. We booked a large room, about 100m2 to stay with the family (2 kids.) and a balcony over the full width of both the bedroom as well as the living room. Lots of cabinets which always comes handy while skiing and a bathroom with... More 

Was this review helpful? Yes
Grand T, Manager at Grand Tirolia, responded to this review

Dear Roger S Thank you for taking the time to review our hotel. I regret to hear that we were unable to meet your expectations. Your opinion is very important to me and therefor I would be pleased to talk to you in person. Please feel free to contact me anytime. My personal phone number is as follows: 0043-5356-6661510. I... More 

Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 15, 2015

we stayed at this beautiful hotel last week, unfortunately for 2 nights only. we received upgrade to extra large room with supper bathroom & with balcony facing the forest. breakfast was huge & great dinner was in low standard according this kind of hotel. were missing coffee in the room. very recommanded

Was this review helpful? Yes
Grand T, Manager at Grand Tirolia, responded to this review

Dear Roro1810 Thank you so much for your feedback of the Grand Tirolia Kitzbühel. I am delighted that you took the time to review our hotel in such a positive manner. Your opinion is also encouraging to my staff, who will be very pleased that their hard work is positively recognized. I am looking forward to meeting you in person... More 

LA
Level Contributor
165 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 stars Reviewed April 27, 2015

Really a great hotel in a great little town. We where there in April which is an off period for them, in between Skiing and Mountain Bike season, but it was great. Hotel was very nice and the staff is excellent. Rooms are very nice and comfortable with all the amenities you want. Fast internet and good service. Only problem... More 

Was this review helpful? Yes
Grand T, Manager at Grand Tirolia, responded to this review
Google Translation

Sehr geehrter PacificAndyLa Ganz herzlichen Dank für Ihre Bewertung des GRAND TIROLIA Kitzbühel Hotels auf diesem Internetportal. Es freut uns,... More 

2 reviews
5 of 5 stars Reviewed March 17, 2015

We have stayed at The Grand Tirolia for the past two years over February half term and will certainly be going back. This is such a brilliant hotel for families but doesnt feel like a disneyland stay! Its amazingly comfortable yet really stylish and super organised without being stiff at all. And the staff are great and really helpful yet... More 

Was this review helpful? Yes
Grand T, Manager at Grand Tirolia, responded to this review

Dear Donna A Thank you so much for your feedback of the Grand Tirolia Kitzbühel. I am delighted that you took the time to review our hotel in such a positive manner. Your opinion is also encouraging to my staff, who will be very pleased that their hard work is positively recognized. I am looking forward to meeting you in... More 

Level Contributor
56 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed February 8, 2015

I had high hopes for this resort. I had to call 3 times to actually make a reservation because no one would call me back when i left my number. Also to get anything booked with reception seemed challenging. The resort is beautiful and the food is great along w comfortable rooms. The front reception needs some improvement in service.... More 

Was this review helpful? Yes
Grand T, Geschäftsführer at Grand Tirolia, responded to this review

Dear IzzyL.! Thank you for taking the time to review our hotel. I regret to hear that we were unable to meet your expectations, especially at the front office. Your opinion is very important to me and therefor I would be pleased to talk to you in person. Please feel free to contact me anytime. My personal phone number is... More 

Manchester
Level Contributor
87 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed November 27, 2014

We stayed here just for one night in November en route between Garmisch Partenkirchen and Salzburg. We had the half board rate so dinner and breakfast were included. The hotel is set back from the main road and surrounded by a golf course and wooded hills - a beautiful area. On our arrival we immediately felt that this was a... More 

Was this review helpful? Yes 3
Grand T, Geschäftsführer at Grand Tirolia, responded to this review

Dear Timbo! Thank you so much for your feedback of the Grand Tirolia Kitzbühel. I am delighted that you took the time to review our hotel in such a positive manner. Your opinion is also encouraging to my staff, who will be very pleased that their hard work is positively recognized. I regret to hear that we were unable to... More 

George, South Africa
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 4, 2014

We really enjoyed our stay at Grand Tirolia. We stayed for 6 nights and were unfortunately given a room facing onto a bank at the back which was not the best. The lighting in the room at its brightest was also too dim, given that we faced onto the bank, so the light was not good to start with. The... More 

Was this review helpful? Yes 1
Grand T, Geschäftsführer at Grand Tirolia, responded to this review

Dear Mrs Hof! Thank you so much for your feedback of the Grand Tirolia Kitzbühel. I am delighted that you took the time to review our hotel in such a positive manner. Your opinion is also encouraging to my staff, who will be very pleased that their hard work is positively recognized. I regret to hear that we were unable... More 

Cairo, Egypt
Level Contributor
76 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed October 4, 2014

Well iv been till now a day and half room is fantastic but with disappointing view although the hotel is in a fantastic scenery area but I can see parking and some of the greenish area!! And of the swimming pool and even I asked twice and they changed my first room but seems either they are too fully booked... More 

Was this review helpful? Yes 1
Grand T, Leiter Gästebetreuung at Grand Tirolia, responded to this review

Dear Maninblac, thank you for sharing your feedback with us on TripAdvisor. We are pleased to see, that you enjoy the beautiful landscape of Kitzbühel, where our hotel is located. As we spoke personally on your check out, we would like to thank you again for your honest words, which we are going to discuss again with all department heads... More 

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