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Hotel Innsbruck

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Innrain 3, Innsbruck 6020, Austria
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Hotel Innsbruck
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699 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
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  • Portuguese first
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English first
  • All months
    (699)
  • Mar-May only
    (155)
  • Jun-Aug only
    (185)
  • Sep-Nov only
    (146)
  • Dec-Feb only
    (213)
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Muscat, Oman
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for 3 nights and loved our stay. We had a room on the 5th floor facing the river and the mountains. Fantastic view. Clean hotel, comfortable bed with free WiFi. The AC did not work and it was quite warm but then it rained and the weather cooled down. There is no provision for tea/coffee in the... More 

Was this review helpful? Yes
Sunshine Coast, Queensland, Australia
Level Contributor
117 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

OK, I passed through Innsbruck in 1984 and wasn't that impressed. But we stayed here for two nights last year as part of a Trafalgar Tour and couldn't have been more impressed. Right beside the old town and the river, and an easy walk to the cable car and historic precincts. We were amused to find the hotel had a... More 

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Derbyshire
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for just one night before our flight and it proved an excellent choice. We had room 502, which is a 2 level suite, and it was immaculate. A pleasure to relax there. Also the staff were extremely helpful to us. The only disappointment was that their restaurant seemed rarely used for dinner; they do not have a... More 

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Philadelphia, Pennsylvania
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for one night while on a group tour. The beds were very comfortable and the room was clean, but on the smaller side. The hotel has an indoor pool, dry sauna and steam bath. It was so relaxing to use these facilities at the end of the day. You are even provided slippers and a... More 

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Stefan_Ischia, member of executive board at Hotel Innsbruck, responded to this review

Dear Teresa Y, We are very confident that you had a comfortable sleep with our new high quality sleeping system and that you could relax in the biggest Hotel-wellness offer of Innsbruck. We would be pleased to welcome you again and we send you Best regards and thank you for the recommendation Family Ischia with the entire team of the... More 

Scotland
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Well, this a super Hotel. A perfect location , just a stroll from the old town centre and range of places to eat and drink. Very clean room. However some rooms , including ours, have a separate toilet and bathroom. Now that may sound useful, but the toilet has no wash basin in it. So to wash your hands you... More 

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Stefan_Ischia, member of executive board at Hotel Innsbruck, responded to this review

Dear Boez, We were very happy that you described us as a super hotel-Thank you for this wonderful recommendation here on Tripadvisor. You are right that we have separated toilets in all of our deluxe rooms and there is no wash basin in the toilet, because this would take space from the living area of the room. We hope that... More 

Overland Park, Kansas
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at the property several times each year since 2006. The location is perfect and the staff, especially Franz and Silvia are top tier. They exude warm Tirolean hospitality as does all of their colleagues. The hotel is currently undergoing room renovations and many floors have been remodeled. Other floors offer a classic look with updated flat screen... More 

Was this review helpful? Yes
Stefan_Ischia, member of executive board at Hotel Innsbruck, responded to this review

Dear JamesN601BN, Thank you for this excellent and wonderful written feedback and the high recommendation you gave here on Tripadvisor for other guests. We really appreciated that you mentioned our hard working and dedicated staff, we will of course tell them about your comment. Again a huge thank you and we endure that all will do the best also at... More 

Tampere, Finland
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel Innsbruck is fantastically located right next to the old town and in a walking distance from both bus and train stations. We had a room with an unreal view to the mountains and the river. So try to get a room from that side. Reception staff was very friendly and helped us with bike rentals among other things. Coming... More 

Was this review helpful? Yes
Stefan_Ischia, member of executive board at Hotel Innsbruck, responded to this review

Dear JourneyFinn, It is a pleasure to read that you could relax in the biggest Hotel-wellness offer in Innsbruck here in our Hotel. We would like to thank you for the best words you wrote about our hotel and your recommendation here on Tripadvisor. We will of course tell our team that you honored their work in your review. We... More 

Fortaleza
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very well located, and very helpful, kind staff. If you get a renovated room with a view, which I did, you're going to get a very spacious, modern, clean and comfortable room, with a beautiful view of the Inn river. Worth the upgrade! The staff is always willing to help with anything you need, and they were kind enough to... More 

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Stefan_Ischia, member of executive board at Hotel Innsbruck, responded to this review

Dear Ronaldogiusti, thank you that you honored the work of our team with this nice feedback. Thank you also for the excellent description about our facilities. We hope that you will visit us again at your next Innsbruck stay and we ensure you that our team will do the best again for your perfect stay. We send best summer wishes... More 

Cincinnati, Ohio
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is centrally located and a short walk to the river. The street car station is very close to the hotel and was easy for us to get around the city using the street car. The rooms are a little small but comfortable. The breakfast area was large and had a nice selection of food. I would recommend this... More 

Was this review helpful? Yes
Stefan_Ischia, member of executive board at Hotel Innsbruck, responded to this review

Dear Mike V, thank you for your feedback, we are happy that you liked our rooms and our breakfast. We also would like to thank you for the recommendation of our hotel which you gave in your text to other guests. We hope we are your address at your next Innsbruck-stay again. We send best regards family Ischia and the... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent recently renovated air conditioned rooms, in a perfect location. Would recommend this hotel to anyone, great value for our stay! Dinner was only just ok, but was included with a tour so not sure the best of what they have to offer. Very friendly staff, and no trouble with English.

Was this review helpful? Yes
Stefan_Ischia, member of executive board at Hotel Innsbruck, responded to this review

Dear David, thank you for this wonderful feedback. We hope that we can welcome you again here in the capital of the alps. All the best family Ischia with team. More 

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