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Hotel Innsbruck

Certificate of Excellence
Innrain 3, Innsbruck 6020, Austria
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Hotel Innsbruck
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Hotel Innsbruck
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625 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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KwaZulu-Natal, South Africa
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our 2nd visit to this hotel and we were not disappointed! The standard was still great, and we enjoyed our reasonably spacious family room. Opted for breakfast at the hotel this time which was very enjoyable - lovely spread. The location of the hotel is perfect, and Innsbruck cards make getting around and visiting the sights a pleasure!... More 

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Rio de Janeiro, RJ
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Innsbruck is a Small town with a perfect hotel near everything. The hotel is well located, near the Tram station, near the city center and near the congress Hbf. The hotel facilities is very good, the staff and the reception desk is very useful. We stay in Innsbruck during the winter, and we used the SPA, that I suggest to... More 

Was this review helpful? Yes 1
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Picked hotel Innsbruck based on price and reviews usuing TA and bookings.com. Very welcoming desk. Efficient check in. We had a 2nd floor room in the older part of the back of the hotel facing the old town streets and shops and church. Wonderful view and very quiet. Rooms had two beds and a hideabed. Enought room for luggage and... More 

Was this review helpful? Yes 2
16 reviews 16 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 16, 2015 via mobile

We booked Hotel Innsbruck off the back of Trip Advisor reviews but to be honest it wasn't all it was cracked up to be. We've also stayed in the trend hotel in Innsbruck and it was honestly way better. Good bits included: location, second to none & breakfast (a big must have in Austria hotels :) ) The bits we... More 

Was this review helpful? Yes 4
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 31, 2015

My husband and I only stayed one night in this hotel as it was part of our tour through Austria by train. On reflection, we wished the tour company had booked us at least two nights. The hotel is close to the centre of old town of Innsbruck and is very well placed for those wishing to visit the ski... More 

Was this review helpful? Yes 5
Top Contributor
79 reviews 79 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 24, 2015

The Hotel is located a few minutes walk from the main street of Innsbruck. The rooms look nice and the service at the reception is very good. The breakfast had a nice variety of food. There is a pool but no gym.

Was this review helpful? Yes 3
Milton Keynes
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed January 19, 2015

The hotel is situated across the road from the Inn river with beautiful mountain views in the background and right on the edge of the Old Town. When we arrived we were checked into a room on the first floor at the back of the hotel. Dark and depressing, with a small window tucked into the corner with strong smells... More 

Was this review helpful? Yes 5
Birmingham, United Kingdom
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 17, 2015

We stayed for five nights over Christmas with Great Rail Journeys. The hotel location is excellent, by the centre of Innsbruck, the rooms were comfortable and clean. We had a room set aside for our group's evening meals, the food was great as were the staff, the highlight being the Christmas Eve dinner. Would recommend the hotel for anyone visiting... More 

Was this review helpful? Yes 1
Miedzyrzecz, Poland
Top Contributor
53 reviews 53 reviews
35 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed January 14, 2015

I stayed in this hotel whilst working in the area, so this wasn't a vacation, however it's a great location, being right in the centre of the old-town with shops, restaurants, takeaways all around. So for location alone, it's pretty good, but other things are a big let-down. The room I had was clean, quite large, it had a bath,... More 

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Senior Contributor
25 reviews 25 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 13, 2015

Stayed in one of the newly refurbished rooms, which was excellent. Clean and comfortable - also quiet. Spa on the roof was particularly good with great views over city - a great place to relax after a day's skiing. Excellent location. Reception staff fairly disinterested and not particularly helpful with our queries. A shame and very different to the hugely... More 

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Ines P, Guest Relations Manager at Hotel Innsbruck, responded to this review

Many thanks for your assessment. We are very pleased that you were satisfied with the room equipment and the hotel performances. We are very sorry that you weren't satisfied with the kindness at the reception. We very much like to welcome you with us again to convince you of the opposite. We wish you a good time, your hotel Innsbruck... More 

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