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Hotel Innsbruck

Certificate of Excellence
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Innrain 3, Innsbruck 6020, Austria
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Hotel Innsbruck
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684 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (684)
  • Mar-May only
    (155)
  • Jun-Aug only
    (170)
  • Sep-Nov only
    (146)
  • Dec-Feb only
    (213)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent recently renovated air conditioned rooms, in a perfect location. Would recommend this hotel to anyone, great value for our stay! Dinner was only just ok, but was included with a tour so not sure the best of what they have to offer. Very friendly staff, and no trouble with English.

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Washington DC, District of Columbia
Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We loved Hotel Innsbruck AND the town of Innsbruck. The hotel is located very central to main city sites, it is a perfect location. The hotel graciously upgraded us because they had available space. Our room was clean with a great view! The room had a mini fridge, hair dryer and a great bed. (Note: it took 10 minutes by... More 

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Jakarta, Indonesia
Level Contributor
15 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We a family of five together with 14 other friends stayed in this hotel. The hotel location is super, in the heart of city. Inn river is just in front of the hotel. The Inn Old Bridge is just across the street. The Mariahilfstrasse is just opposite side the river. The Altstadt is just next door. Enjoying a nice scenery... More 

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Mumbai (Bombay), India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I were in Innsbruck for three nights -- June 20th to 23rd, 2015. Hotel Innsbruck had a lot to contribute to our falling in love with Innsbruck. Right from the moment we checked in (with a lot of expectations) to the moment we checked out (with heavy hearts), each and every staff member of the hotel we... More 

Was this review helpful? Yes 1
Ines P, Leiter Gästebetreuung at Hotel Innsbruck, responded to this review

Dear Kallo, a hearty thank-you for your warm and special words about your stay with us at the hotel of Innsbruck. It is to us a big need that our guests can enjoy a comfortable and restful stay with us. The more nicely we find to read that this has succeeded to us. We welcome you sincerely with pleasure again... More 

Texas
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel Innsbruck is in a convenient location for the Innsbruck attractions and is close to lots of shopping. The rooms are comfortable and clean, and the breakfast is very good (except, of course, for the barely cooked bacon that they insist on serving all over Europe). As in most places, except here in London, the wifi is unreliable, especially in... More 

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Ines P, Leiter Gästebetreuung at Hotel Innsbruck, responded to this review

Dear Coop, a hearty thank-you for your nice words about our house and his service. We are always glad about so positive feedbacks, therefore we know that our application is worthwhile. Our house is renovated regularly to do justice to the claims of our guests. Cleanness and the highest quality in products and dishes is important to us. We would... More 

Ahmedabad, India
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

An heritage sort of property with contemporary rooms located on the edge of the old town street thus walking distance from major points of interest. Rooms décor comprises of raw wood polished to appear finished. All in all a pleasant experience to stay and relax.

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Ines P, Leiter Gästebetreuung at Hotel Innsbruck, responded to this review

Darling Mr. Basant, a hearty thank-you for your nice words about our house and his service. We are always glad about so positive feedbacks, therefore we know that our application is worthwhile. Our house is renovated regularly to do justice to the claims of our guests. Cleanness and the highest quality in products and dishes is important to us. We... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Location is nice...room was very spacious and comfy as we booked a triple room.....but the sofa cum bed ws not at all comfortable....the front staff was not at all friendly. ..and the bfast ws average. ..not many options fr vegetarians.....will stay only for the location!

Was this review helpful? Yes 1
Ines P, Leiter Gästebetreuung at Hotel Innsbruck, responded to this review

Dear family, many thanks for your assessment. We regret very much that you were not contented with our services in the receipt as well as with our breakfast choice. Our team always tries hard to allow a completely comfortable stay to the guests. Convince yourselves with pleasure with your next stay with us of it. In the meantime, we wish... More 

Sydney, Australia
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel is very well located. Close to rail station, old town and cable car .Our room was spacious and clean. The decor is a mix of old and modern. The breakfast was great for variety and freshness. We enjoyed our stay, staff were very polite and helpful. We also visited crystal world which we thoughly enjoyed.Overall our visit to... More 

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Ines P, Leiter Gästebetreuung at Hotel Innsbruck, responded to this review

Dear guests, we are glad very much to read that you have enjoyed your stay with us at the hotel of Innsbruck. It would be to us a big joy if we might be your address in your next visit in Innsbruck again. In the meantime, of all love and a good time! Their family Ischia with team More 

1 review
2 of 5 stars Reviewed 2 weeks ago

This hotel isn't worth the money you pay for it! A friend of mine and myself, stayed here at the end of May. We pald about 189 euro's a night for a two bedded room which really wasn't a two bedded room anyway, and had to have people come separate the beds. We found soiled towels with lip stick stains... More 

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Ines P, Leiter Gästebetreuung at Hotel Innsbruck, responded to this review

Dear guests, we regret very much that you were not contented with our achievements. Our team always tries hard to give an unforgettable stay to our guests. Let us with your next stay in Innsbruck again your address be to persuade you of the opposite of your opinion. In the meantime, we wish you a nice summer and all love!... More 

Sarasota, Florida
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here one night as part of GoAhead Tour. Inconvenient check in since bus can’t get close to hotel lobby. Had to cross three streets via crosswalks and wait for traffic lights to change, while towing small suitcase. The desk clerk didn't want to give us early check-in (3 p.m.) and kept us all (31 people) waiting in lobby for... More 

Was this review helpful? Yes
Ines P, Leiter Gästebetreuung at Hotel Innsbruck, responded to this review

We thank quite warmly for your constructive criticism and your detailed portrayal of your stay. Our team always tries hard to allow a nice obliging stay to our guests. We regret very much that you were not contented with some achievements with us. Let us your address again be to persuade you with the next stay of the fact that... More 

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