Me and my family were on a group tour, led by Pullmantur, a spanish agency. We had a stop in Innsbruck e the Sailer Hotel was the resting place. Despite the summer is not so hot in Austria, it was a little warm and the rooms don't have air conditioning or even a ventilation; we tried to open the windows,... more

This the worst hotel I have ever stayed Though hotel is ranking 4 star ,but it is not even 2 star Room given to us was like dormitary ,beds in straight line,room also rectagular like passge, bathroom small, Overall cleanlinees in rom was poor ,Room had bad odour ,funiture broken, repaired & of substandard quality All linen were stinking ,... more

Staff very friendly, room good and breakfast great! Would definitely go back again. Easy to find, flew in, caught the F bus and hotel just round the corner from bus and train stations! Great. Old town area a level stroll, plenty of varied eating places available nearby. would recommend. more

We stayed at the Sailer hotel for two nights, 23rd-24th Apr, it was well located, 10 minutes from the railway station and the town, clean quiet and friendly staff, we got lucky again with another value for money hotel and another tick for the travel agent. Then there was Innsbruck in April, no matter which way we looked, there were... more

We stayed here one night and we would have left if this was not prepaid. The hotel rooms needs a lot of updating and maintenance. The door frames is loose when you close the door. This hotel was overpriced for the money/value ratio. We will definately not stay here again. more

This hotel is located about a 3-4 minute walk from the train station. Our room was updated, clean, and nice. It's a 7-10 minute walk to the Old City, but safe and pretty. The restaurant in the hotel is good and the continental breakfast includes a hot option. Better than most other places' breakfasts. One of the better hotels (3... more

Having read previous reviews here on the Sailer, i made sure i received one of the renovated rooms. Indeed, it looked exactly like the standard room shown on their webpage (albeit without fresh flowers or fruits). With the main train and bus station 100m by foot using a shortcut, free ski busses to the surrounding ski resorts departing directly in... more

Great location, but what an awful hotel. Needs a complete renovation. Cannot believe this place to be 4 stars!!! Small smelly rooms, uncomfortable beds and a well below breakfast at a price which is well inflated in comparison to what you actually get. more

As soon as we walked into the door of this hotel the smell of cigarette smoke hit us in the face. It just reaked of it, but then we were in Europe and had been warned that smoking is permitted everywhere over here. Our room was very, very tiny and I read in an earlier review that this place was... more