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All 80 Innsbruck hotels

Hotel Sailer

4.0 of 5 Hotel   |   Adamgasse 8, Innsbruck 6020, Austria
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Ranked #34 of 80 Hotels in Innsbruck
A recent review
5 of 5 stars reviewed 4 weeks ago
rybicka_magda Wroclaw, Poland
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208 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wroclaw, Poland
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel Sailer is a very comfortable, stylish hotel with an qualified, courteous staff, really nice rooms, delicious breakfast and Tyrolean atmosphere. I enjoyed my stay at the Hotel and I regretted that I came only for 1 night.

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Mumbai (Bombay), India
2 reviews
3 of 5 stars Reviewed 4 weeks ago

My Husband and I booked this hotel for 26-28 May,14. I was told that the best rooms have been booked .i.e on the last floor. I was initially skeptical about the hotel and its services as I had read reviews on various website and was not looking forward to expect anything great.. but it was a delightful surprise..... The Location... More

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Helsinki, Finland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2014

Very good service with excellent room with lots of space. The hotel was near the city center with lots of parking space available nearby. Last but not least - we had a good amount of 'Tyrol' feeling in our experience at this hotel!

Review collected in partnership with this hotel

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Mumbai, Maharashtra, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 17, 2014

Well located hotel but everything seemed stuck in the 2nd World War era !! Desperately needs refurbishing. Avoid. After Switzerland, Austria anyway pales in comparison in terms of tourist friendliness and this hotel only validates that.

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HotelSailerTeam, Hotel Sailer Team at Hotel Sailer, responded to this review

Dear Mr. Suku, Thank you for your feedback. We are really sorry and surprised to hear about your negative experience in our Hotel. We strongly support constructive criticism, in order to costantly improve our service; we are going to examinate your expedrience to understand better which where the causes that made you and your family not enjoy your stay as... More

Mumbai (Bombay), India
Senior Contributor
48 reviews 48 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed June 12, 2014

the first thing i would like to mention is that the bathrooms are such tiny that unlike me an overgrown person might not fit in it.the rooms are also not that big.the rooms are not quite clean too.the location of this hotel is amazing,it is just a stone;s throw away from the main railway and bus station,actually you could see... More

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Bratislava, Slovakia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 29, 2014

the smallest room I ever saw, old like from the 80s, dirthy carpet, dirthy wall, no safe, no minibar nothing what 4 star hotel should have, no aircon and with open window very noisy, it has nothing to do with 4 star standart

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London, United Kingdom
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 13, 2014

This is one of the best hotels I have stayed in; We were there in Dec 2013 over Christmas and I have to say the breakfast was awesome. We loved Innsbruck and this hotel was just right across the central station. I loved their home made cheese and homemade cake for breakfast – Excellent Stay!

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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 22, 2014

They never once came in to the room to make the bed up, change the towels or replace toilet paper which is very scarce. We asked for coffee to be sent to our room as they do not provide any facilities, after 45 mins, I went down again and it took them another 10 mins to bring it up. It... More

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Bristol, United Kingdom
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed April 9, 2014

Not sure how this is a four star unless i had the most shabby room in the hotel. My room had cigarette burns in the carpet, a hole in the sheet, scuff marks on the walls. Tv doesn't have any english channels, there is no safe and no little fridge to keep water cool. The bathroom was dark even with... More

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Toronto, Canada
Top Contributor
65 reviews 65 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 13, 2014

My friend and I book a Standard Room at this hotel on the Internet. We choose this hotel over the other ones because we wanted to be close to 1) the Train Station "only a 4 minute walk", 2) close to a Ski Bus Stop "at the door step of the hotel" 3) and finally close to the downtown area... More

Was this review helpful? Yes 2
HotelSailerTeam, Front office at Hotel Sailer, responded to this review

Dear Guest, Thank you very much for your detailed feedback! We are glad that you’ve enjoyed your time in Innsbruck, and that you’ve appreciated our traditional atmosphere. I’ve personally forwarded your compliments to our colleague, she thanks you heartily. We are sorry if the room didn’t satisfy your expectations; however, we offer different kind of bedrooms, traditional and modern ones.... More

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Additional Information about Hotel Sailer

Address: Adamgasse 8, Innsbruck 6020, Austria
Phone Number:
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Sailer 4*
Number of rooms: 87
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Also Known As:
Sailer Hotel Innsbruck

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