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Hotel Sailer

4.0 of 5
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Adamgasse 8, Innsbruck 6020, Austria
Hotel Sailer
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Ranked #32 of 80 Hotels in Innsbruck
A recent review
4 of 5 stars reviewed 3 days ago
StigJim Alliance, Ohio
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271 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Alliance, Ohio
Top Contributor
56 reviews 56 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed at the Hotel Sailer as part of a group on a recent concert tour to Austria and Germany. The room that we had was somewhat worn and tired, with some repairs to walls in the bedroom and bathroom and some caulking in the bathroom that were not up to par for a hotel in this category. The staff... More 

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Leiden, The Netherlands
1 review
5 of 5 stars Reviewed 1 week ago

Very nice hotel in great location in lovely city. The (refurbished) rooms are great, staff very friendly. Located very close to the main trainstation and 5 minute walk from town centre. For winter sport lovers: the free ski bus stops in front of the hotel

Review collected in partnership with this hotel

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Plymouth, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Fantastic hotel in great location. Staff warm and friendly. Hotel rooms very comfortable. I would stay here again without doubt. It was just a short walk to the centre of town both old and new and very near all major transport systems.

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HotelSailerTeam, Front Office at Hotel Sailer, responded to this review

Dear Melsy, thank you very much for your detailed feedback! We are glad that you’ve enjoyed your time in Innsbruck, and that you’ve appreciated your stay in our Hotel. We hope we welcome you soon as a guest back in our hotel. Best regards Family Sailer and Team More 

Mumbai (Bombay), India
Contributor
15 reviews 15 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 18, 2015

We travelled as a family & had 2 rooms here for 3 nights . Very easy & walking access from the main railway station just a 5 minutes walk. The old town area is just around 15 minutes away and easy to walk. Reception looked old but the staff were helpful. They showed us various tourist spots on the map... More 

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HotelSailerTeam, Front Office at Hotel Sailer, responded to this review

Dear Fili-travel, thank you for taking your time to write a review about our Hotel! We are really sorry to hear that you would aspect more from our hotel, than what we gave you. Because of the tea and coffee making facilities you can get the whole day hot water on the Bar area. The coffee maker we don´t mention... More 

Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 15, 2015

The location was good, near to the train station. The room was comfortable and clean. The toilet was clean. The room was slightly stuffy (although it's less than 10 degrees celsius outside) as there was no air-conditioning. Opened the window but there was noise from random traffic and people talking outside. The staff was friendly and helpful. Wi-Fi was fast.... More 

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HotelSailerTeam, Front Office at Hotel Sailer, responded to this review

Dear Suat Lu, thank you very much for your feedback regarding your stay. We are glad to hear that you enjoy your stay in our hotel. For your next stay it will be possible to get a room to the backyard of the house so that it will be very quiet for you. We are looking forward to welcome you... More 

New Delhi, India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 9, 2015

This is my first visit to innsbruck, this hotel is located on walking distance from the train station. rooms are very good and hotel hospitality is very warm, its near to city centre.willing to come again

Was this review helpful? Yes 2
HotelSailerTeam, Front Office at Hotel Sailer, responded to this review

Dear DJ, thank you very much that you for taking time to give us an feedback over your stay. We are glad the hear that you enjoy your stay in our hotel. We are looking forward to welcome you again in our hotel. Best regards from Innsbruck Family Sailer and team More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 1, 2015

Let me list the things that i liked about the place first - Proximity to the railway station, its just a stone throw distance from the station.b) Easy access to tourist locations c) Small but clean rooms. The USP of this hotel is their Staff - Staff at the concierge are courteous & very pretty ;). People serving at the... More 

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HotelSailerTeam, Front Office at Hotel Sailer, responded to this review

Dear Mr. Himanshu, thank you very much that you will take the time to give us an feedback and we are glad to hear that you enjoy your stay. We are sorry if the room didn’t satisfy your expectations; however, we offer different kind of bedrooms, traditional and modern ones. It’s possible to have a look at them on our... More 

Jindabyne, Australia
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 1, 2015

our family had 2 rooms here for 2 nights in January 2015. Easy walking access from the main railway station 5 minutes walk, if your travelling by train. 15 - 20 minutes walk to the old town area. Reception Staff were courteous and efficient, but not overly interested or welcoming. Rooms were comfortable and clean with the decor a little... More 

Was this review helpful? Yes 1
HotelSailerTeam, Front Office at Hotel Sailer, responded to this review

Dear Sirs, thank you for taking your time to write a review about our Hotel! We are really sorry to hear that you would aspect more from our hotel, than what we gave you. Our hotel is in a side street with only some banks in it, so after 4 p.m. it is very quiet in this street. Because of... More 

Brussels, Belgium
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 8, 2015

The hotel is in a good location, easy to walk around town. The staff was friendly. The complimentary breakfast was really good with many options. The room was fine, but nothing special. It was nice to have a bathtub.

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Forfar, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 7, 2015

We visited Innsbruck with our family and booked three rooms. They were all very comfortable, spacious and clean and the beds were wonderful. Staff was helpful and polite. We all thought the breakfast was good and we even ate at the restaurant a couple of times. Food was very tasty, albeit a bit more expensive than we thought it should... More 

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