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Hotel Sailer

4.0 of 5 Adamgasse 8, Innsbruck 6020, Austria
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212 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Philadelphia, Pennsylvania
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at other international chain hotels in Innsbruck and they fall short of Hotel Sailer. The large bedroom was smartly furnished. The bed and bath linens were upscale and crisply clean. A real benefit was the high standing toilet, which could not be mistaken for a bidet. The bath/shower combo was well-designed with many features. (An instruction manual should... More

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Wroclaw, Poland
1 review
5 of 5 stars Reviewed August 26, 2014

Hotel Sailer is a very comfortable, stylish hotel with an qualified, courteous staff, really nice rooms, delicious breakfast and Tyrolean atmosphere. I enjoyed my stay at the Hotel and I regretted that I came only for 1 night.

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Mumbai (Bombay), India
2 reviews
3 of 5 stars Reviewed August 25, 2014

My Husband and I booked this hotel for 26-28 May,14. I was told that the best rooms have been booked .i.e on the last floor. I was initially skeptical about the hotel and its services as I had read reviews on various website and was not looking forward to expect anything great.. but it was a delightful surprise..... The Location... More

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Helsinki, Finland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2014

Very good service with excellent room with lots of space. The hotel was near the city center with lots of parking space available nearby. Last but not least - we had a good amount of 'Tyrol' feeling in our experience at this hotel!

Review collected in partnership with this hotel

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Mumbai, Maharashtra, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 17, 2014

Well located hotel but everything seemed stuck in the 2nd World War era !! Desperately needs refurbishing. Avoid. After Switzerland, Austria anyway pales in comparison in terms of tourist friendliness and this hotel only validates that.

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HotelSailerTeam, Hotel Sailer Team at Hotel Sailer, responded to this review

Dear Mr. Suku, Thank you for your feedback. We are really sorry and surprised to hear about your negative experience in our Hotel. We strongly support constructive criticism, in order to costantly improve our service; we are going to examinate your expedrience to understand better which where the causes that made you and your family not enjoy your stay as... More

Mumbai (Bombay), India
Senior Contributor
48 reviews 48 reviews
31 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed June 12, 2014

the first thing i would like to mention is that the bathrooms are such tiny that unlike me an overgrown person might not fit in it.the rooms are also not that big.the rooms are not quite clean too.the location of this hotel is amazing,it is just a stone;s throw away from the main railway and bus station,actually you could see... More

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Bratislava, Slovakia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 29, 2014

the smallest room I ever saw, old like from the 80s, dirthy carpet, dirthy wall, no safe, no minibar nothing what 4 star hotel should have, no aircon and with open window very noisy, it has nothing to do with 4 star standart

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London, United Kingdom
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 13, 2014

This is one of the best hotels I have stayed in; We were there in Dec 2013 over Christmas and I have to say the breakfast was awesome. We loved Innsbruck and this hotel was just right across the central station. I loved their home made cheese and homemade cake for breakfast – Excellent Stay!

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London, United Kingdom
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 22, 2014

They never once came in to the room to make the bed up, change the towels or replace toilet paper which is very scarce. We asked for coffee to be sent to our room as they do not provide any facilities, after 45 mins, I went down again and it took them another 10 mins to bring it up. It... More

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Bristol, United Kingdom
Senior Contributor
46 reviews 46 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed April 9, 2014

Not sure how this is a four star unless i had the most shabby room in the hotel. My room had cigarette burns in the carpet, a hole in the sheet, scuff marks on the walls. Tv doesn't have any english channels, there is no safe and no little fridge to keep water cool. The bathroom was dark even with... More

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Additional Information about Hotel Sailer

Address: Adamgasse 8, Innsbruck 6020, Austria
Phone Number:
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Sailer 4*
Number of rooms: 87
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Also Known As:
Sailer Hotel Innsbruck

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