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Hotel Sailer

4.0 of 5
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Adamgasse 8, Innsbruck 6020, Austria
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Hotel Sailer
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301 Reviews from our TripAdvisor Community

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Traveler rating
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    108
    70
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
  • All months
    (301)
  • Mar-May only
    (65)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (89)
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Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This hotel is in the process of being refurbished. If you are lucky enough to stay in a newer room I'm sure you would have a different experience than the one my friend and I had. We were originally placed in a nicer room but while in a tour group, we got rearranged. We ended up in a room that... More 

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HotelSailerTeam, Front Office at Hotel Sailer, responded to this review

Dear Sirs, thank you for taking your time to write a review about our Hotel! We are really sorry to hear that you haven’t enjoyed your stay; the complete satisfaction of our guests is our main aim and therefore we can offer an upgrade of your room category based on your wishes. Critics are however really important to let us... More 

Manchester, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel sailer was perfect to explore the city. Rooms were large with very modern bathrooms. Breakfast was great. Hot & cold buffet. Only bad thing was it was pretty hot as no air-con, bear this in mind if going in the summer! Staff were really friendly & helpful on the desk. We had everything we needed and enjoyed our... More 

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HotelSailerTeam, Front Office at Hotel Sailer, responded to this review

Dear Lisa Andanna, Thank you very much for taking your time for a feedback. We are pleased to hear that you enjoyed your stay in our hotel and the design of the rooms their expectations fulfilled. Unfortunately the hotel has no air conditioning, since the summer in Tirol is mild and humid and rarely by individual hot days. But this... More 

Manama, Al Manamah, Bahrain
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Reception area under renovation when were there, but dining area and rooms OK. No AC, we kept the big windows open during night. Quiet area, slept well after roaming Old Town. Dinner and breakfast were commendable. Wifi ok. Lift ok.

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HotelSailerTeam, Front Office at Hotel Sailer, responded to this review

Dear Mrs Leandra, thank you for taking your time to write a review about our Hotel! We are glad to hear that you enjoy your stay in our hotel and that you appreciated our service. We love to take care of our customers. We are looking forward to welcome you again in our hotel. Best regards, Family Sailer and Team More 

Naarden, Niederlande
1 review
5 of 5 stars Reviewed July 23, 2015

By all means have dinner 1 night in the hotel's restaurant. Service and food are excellent! Hotel is centrally located, close to city's main point of interest and also conveniently close to the central station. Next time we are in Innsbruck we'll stay there again.

Review collected in partnership with this hotel

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HotelSailerTeam, Front Office at Hotel Sailer, responded to this review

Dear Ards, thank you very much for taking your time to give us a feedback. We are very glad to hear that you enjoyed your stay in our hotel and we are looking forward to welcome you again in our house. Best regard Family Sailer and Team More 

Trondheim, Norway
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 21, 2015

We needed a family room close to the station and Sailer was perfect.Although only a 3 minute walk to the station, it was quiet and safe. Excellent reception staff, comfortable rooms, good breakfast. Only minor flaw was the patchy wifi in our room but it was fine elsewhere in the hotel.

Review collected in partnership with Amoma.com

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HotelSailerTeam, Front Office at Hotel Sailer, responded to this review

Dear Debra, Thank you very much for taking you time to give us an feedback. We are glad to hear that you enjoyed your stay in our hotel. We want to apologize because of the wifi problems in your room. We are looking forward to welcome you again in our house. Best regards Family Sailer and Team More 

Bloemfontein, South Africa
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 5, 2015

Hotel Sailer is a great place to stay. Friendly and helpful staff. The rooms are large and spacious and very clean and the beds are very comfortable. Very good food. Close to shops and other places of interest.

Was this review helpful? Yes
HotelSailerTeam, Front Office at Hotel Sailer, responded to this review

Dear Guest, thank you very much for your feedback! We are glad that you’ve enjoyed your time in Innsbruck, and that you’ve appreciated our comfortable beds. Your good night sleep is important to us. We really hope to see you again in the future! Kindest regards, Family Sailer and Team More 

Mumbai (Bombay), India
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 5, 2015

We visited Austria in first week of June-2015. Out of three cities, i.e. Vienna, Salzverg and Innsbruck, we liked Innsbruck. What we like about hotel is that distance from railway stn. Just two minutes walk, where you dont pay for cab. secondly, we say that the staff at dining hall was very helpful. We would like to mention this specially... More 

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HotelSailerTeam, Front Office at Hotel Sailer, responded to this review

Dear Ladies and Gentlemen, thank you for taking your time to write a review about our Hotel! We are glad to hear that you enjoy your stay in our hotel and that you appreciated our service. We love to take care of our customers. We are looking forward to welcome you again in our hotel. Best regards, Family Sailer and... More 

Stockholm, Sweden
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 1, 2015

Apart from the stiff beds, this hotel was perfect! Very large and spacious room, slightly dated in a charming way but also very clean and well kept. Value for money in the summertime was excellent. Location in the old town, very close to all the things to see, do and eat. Breakfast was also top notch. Very convenient and free... More 

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HotelSailerTeam, Front Office at Hotel Sailer, responded to this review

Dear Dyos22, Thank you for taking the time to review our hotel. it's nice to hear that you enjoyed the stay in our house. We hope that we can welcome you again in our house you soon. Best regards Family Sailer and Team More 

washington
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 30, 2015

Hotel Sailer was the place I ended up at, for a long winter-weekend in Innsbruck. Given the time of the year, with Innsbruck rather overrun, it wasn't a bad deal -- and the hotel was certainly up to snuff. The view onto the inner court wasn't nice, and the room not exactly big, but it had a little extra room... More 

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Biggleswade, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 26, 2015

I booked 4 nights at Hotel Sailer through a promotional price web site. The hotel is fantastic value for what I paid. Room was large, spotlessly clean and modern with a glass bathroom as other reviewers have mentioned. The breakfast times covered a longer than average period of 6.00 - 10.30 which was perfect as I needed to leave early... More 

Was this review helpful? Yes
HotelSailerTeam, Front Office at Hotel Sailer, responded to this review

Dear Jane, thank you very much for leaving a feedback about your stay. We are glad to hear that you appreciate your stay in our hotel. For your next stay we can offer you a room to the backyard of the hotel, where you don´t have the noise from the street and we will also like to try that tour... More 

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