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All 79 Innsbruck hotels

Hilton Innsbruck

4.0 of 5 Hotel   |   Salurner Strasse 15, Innsbruck 6010, Austria
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82%
Ranked #16 of 79 hotels in Innsbruck
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
cath64_12 Cairns, Australia
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888 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
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Cairns, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hotel is walking distance to the train station and centre of town. Had a king room which was very comfortable. There was no wifi in the room but was available in the lobby ( this was the only negative thing about the hotel). Very friendly and helpful staff.

Was this review helpful? Yes 1
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear cath61_12, Dear Winsnes, Wow! Thank you so much for your wonderful feedback. The entire team here truly goes out of their way to deliver memorable experiences, so hearing about how great the entire team is, especially in our restaurant is just music to our ears! Location is key, so I am glad that our central spot catered to your... More

Upland, California
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We drove into Innsbruck in the evening without a hotel reservation and needed to find a hotel for the night, and one that would accept a dog. Luckily the one hotel we could see in the skyline was a Hilton, which is known for being dog friendly. We ended up paying $300 for the one night, but after staying at... More

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear CharlotteKL, we are very happy that you wrote these wonderful comments about our hotel and our services on tripadvisor as well as about Innsbruck. Conrad Hilton once said: "Location, Location, Location...and let us fill the earth with the warmth of hospitality." We are very proud that we did deliver up to his and your expectation. I am very pleased... More

Sydney, Australia
Contributor
17 reviews 17 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed in this hotel during our trip to Europe. My husband booked our room via online and paid in full in advance. However my husband credit card was charge with no explanation. We have tried contacting this establishment without success and email sent remain unanswered. I would not recommend this hotel. It's a shame it's in a beautiful location.... More

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Mona D, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with the handling of your cancellation. Please accept my sincere apologies for the extra charge. It would be great if you can contact me on my email so... More

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 5 days ago NEW

We checked into this place during our 3 day stay at Innsbruck. The advantages are its located close to the station and all the attractions are close to the hotel.The room size was decent and the view was certainly very good - of the ski jump and alps behind. Bathroom was just average. However, what was disappointing was the housekeeping... More

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Der RRlovestravel, Thank you for taking the time to post your rating and your comments on tripadvisor. All guest comments are extremely important to us, as it is only through first hand experiences such as yours, that we can continuously improve our service. I was naturally pleased to see that your feedback about our the size of our rooms and... More

Gandia, Spain
Top Contributor
82 reviews 82 reviews
66 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a well located hotel; close to the station and all the tourist areas. It is a little run down and could certainly do with a restoration. However, the staff are excellent, the rooms large, and the food is indescribable. We ate in the restaurant on our first night and continued to do so. The food would not be... More

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Bill T, Thank you very much for your recent stay at our hotel. I am very happy that our inspirational environment and unparalleled service as well as the friendliness of our team, especially Heidelinde, did make the the difference and helped to create memories that will last long after your time with us concluded. Great to read about your... More

Strasbourg, France
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

we spent 3 nights mid July at this Hilton and really enjoyed our stay. it is very well located and very close to the historic center of innsbruck. The parking lot is convenient at a satisfactory cost. The check-in/out were well managed with the reception desk staff efficient, polite and professional at the same time. The room at the 14th... More

Review collected in partnership with Hilton Hotels & Resorts

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Christian J, Thank you so much for sharing.....truly pleased regarding your recent experience with us. The location is absolutely remarkable and I am fortunate for having shared it with you. The spacious and clean rooms do make a difference and we are truly honored that you do recommend the Hilton Innsbruck! Great to read your faboulues comments about our... More

Saint Paul, Minnesota
Top Contributor
69 reviews 69 reviews
65 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed a couple of nights. We were given a nice room on the 10h floor with a great view overlooking the ski jump and alps behind with a rollover already set up for our daughter. Very spacious for Europe city hotel. Bathroom is fine although looks a bit dated with the tile colors. Not hard to find in the... More

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Prolix50, Thank you for your stay at our hotel. I am happy to hear that our inspirational environment and unparalleled service helped to create memories that will last long after your time with us concluded. Great to hear that we "MAKE IT RIGHT" and that you post this on tripadvisor even though your visit is almost a year ago!... More

New Orleans, Louisiana
Top Contributor
67 reviews 67 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed at the hilton for a couple of nights recently. had two adjoining rooms for me and my family. picked the hotel because of price and addiction to hilton points. location was fine. we were driving and could park in the hotel's parking lot under the building. basically hotel is five to six blocks from the older part of town,... More

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear cajun_traveller405, Thank you for taking the time to post your rating and your comments on tripadvisor. All guest comments are extremely important to us, as it is only through first hand experiences such as yours, that we can continuously improve our service. I was naturally pleased to see that your feedback about our hotel is good, your scores and... More

Brisbane, Australia
Top Contributor
52 reviews 52 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here the night en route to Italy and loved it. Innsbruck is such a pretty place mountains all around. This hotel is an easy walk from train station even with bags in tow. It is also an easy walk to town so great for train travellers who don't have a car. Hotel was very comfortable and the restaurant... More

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear pakaxx, Thank you so much for sharing.....truly pleased regarding your recent experience with us. The location is absolutely remarkable and I am fortunate for having shared it with you. The views and the location make a difference and we are truly honored that you do recommend the Hilton Innsbruck! Very happy to hear that you have had the best... More

Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked a twin bed room for 2 adults & 2 kids (aged 4 & 6) in Hilton hotel because I found it location very near to train station and love the mountain view from the window. The view from window is nice but the room kinda old but is acceptable. It would be perfect if all rooms are refurbished.

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear smilec, Your rating fills us with lots of pride. The location and the views from our hotel, the highest building in Innsbruck are indeed incredible! Everyday another picture postcard view, no matter what weather! I have forwarded your comments to our teams as it is words and ratings like yours which inspire us permanently to follow the path of... More

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Additional Information about Hilton Innsbruck

Address: Salurner Strasse 15, Innsbruck 6010, Austria
Phone Number:
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Innsbruck 4*
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Also Known As:
Hilton Innsbruck Hotel Innsbruck
Hilton International Innsbruck
Innsbruck Hilton International

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#6 Family Hotel in Innsbruck #9 Business Hotel in Innsbruck #10 Luxury Hotel in Innsbruck #10 Romantic Hotel in Innsbruck
Hotel Class
Official Description (provided by the hotel)
Relax at the Hilton Innsbruck hotel. Located in the heart of the Olympic city of Innsbruck and surrounded by the majestic Tyrolean Alps, Hilton Innsbruck offers a unique stay for business and leisure guests alike.Set within the picturesque part of the old city, the hotel is easily accessible by air, rail and public transport. All 176 rooms and suites offer magnificent views of the Tyrolean Alps. Experience genuine Tyrolean hospitality at the elegant and contemporary KONRADS restaurant at the Hilton Innsbruck hotel. Savor succulent Tyrol steaks cooked on the Lavastein, or choose from a selection of seasonal dishes, whose ingredients are delivered fresh from Tyrolean farms and producers. ... more   less 
Number of rooms
176

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