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All 79 Innsbruck hotels

Hilton Innsbruck

4.0 of 5 Hotel   |   Salurner Strasse 15 | A-6010 Innsbruck, Innsbruck 6010, Austria
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Ranked #16 of 79 hotels in Innsbruck
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
William S Marshfield, Wisconsin
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865 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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English first
Marshfield, Wisconsin
Top Contributor
102 reviews 102 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Good location walking distance to old town. Fair value for the room but it is the xtras that get you. As with other Hilton Properties they charge for everything including breakfast, parking, and WiFi. American style double beds two to a room.

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear William S, Thank you for taking the time to post your rating and your comments on tripadvisor. All guest comments are extremely important to us, as it is only through first hand experiences such as yours, that we can continuously improve our service. I was naturally pleased to see that your feedback about our location, the room its cleanliness... More

Riyadh, Saudi Arabia
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in one of the top floors of the hotel and it was overall a good stay. Pros :- 1)Location -close to train station and close enough to city centre/old Innsbruck 2) Staff :- Reception staff extremely helpful. 3) View :- Higher floors have a superb mountain view. Cons:- 1) Free wi-fi not in rooms only in lobby. 2)... More

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear S K, First of all I would take this opportunity to thank you to post your excellent 5 star review on tripadvisor. We are extremely happy that you have had a great stay with us. Your comment about the close location to the train station and the easy acces to the hotel from there as well as the breakfast... More

La Jolla
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This Hilton it really dingy. When you come into the small lobby it's filled with people hanging all over to access the internet-kids running around screaming and chaos.... I will thank the staff for giving me free internet access from my room to escape the crazyiness. When I got to the 9th floor the hallway smelled like people cooked up... More

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear VoddyK, Thank you very much for having taken the time to give us some feedback on your recent stay at the Hilton Innsbruck. First of all I am very sorry about the incidents which happened during your stay. Indeed the situation described is not acceptable and please accept my sincerest apologies. This is neither our nor Hilton´s standard and... More

San Francisco, California
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed one night in the hotel before headed to Zurich. The hotel is in good location where is about 5 mins walking from the train station. From there, it is also easy access to the local main attractions by walking. Upon our check in, the front desk lady offered us a free up grade to deluxe suite for our... More

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Great 5 star rating, peace96, THANK YOU ! Your rating fills us with lots of pride. The location and the views from our hotel, the highest building in Innsbruck are indeed incredible! Everyday another picture postcard view, no matter what weather! Especially from our suite on the 14th floor! I have forwarded your comments to our teams as it is... More

Netherlands
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel was very good but excellent staff made it perfect. They realy cared for the welbeing of my children (teenagers) while I was away for business. Nice location near shopping and old town and very nice room (top floor).

Review collected in partnership with Hilton Hotels & Resorts

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear PeterDino, Thank you for your stay at our hotel. I am happy to hear that our inspirational environment and unparalleled service helped to create memories that will last long after your time with us concluded. Great to hear that we "MAKE IT RIGHT", especially with taking care of your teenager and that you post this on tripadvisor! Thank you... More

Goa, India
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Hilton for about 3 nights in December 2013. The hotel was good however the reception area could be spruced up a little, its dim and depressing upon entry. However, the rooms were very good, clean and spacious! We were on the uppermost floor facing the Alps and the view was outstanding! The location is very good.... More

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Neha_Goa, Thank you for your stay at our hotel. I am happy to hear that our inspirational environment and unparalleled service helped to create memories that will last long after your time with us concluded. Great to hear that we "MAKE IT RIGHT" and that you post this on tripadvisor! Please note that we are constantly working on improvements,... More

Budapest, Hungary
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Great location, just a few minutes walk from the old town and many restaurants. The view from the 11th floor was amazing and the room was nice, big and clean. It was nice to get complementary drink and chocolate bar and they came in handy on arrival. The staff was ok, nothing special, Unfortunately there is no free wifi in... More

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear TihiViki, First of all I would take this opportunity to thank you to post your excellent 5 star review on tripadvisor. We are extremely happy that you have had a great stay with us. Your comment about the close location to the train station and the easy acces to the hotel from there as well as the breakfast and... More

Innsbruck, Austria
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel was in a great location near Old Town. The staff was very friendly and helpful with dining recommendations in the area. The room was spacious and clean. Great value for the money! The only downside was the poor signage for both the hotel and parking options. It took an extra trip around the block to find the correct... More

Review collected in partnership with Hilton Hotels & Resorts

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Scott N, we are very happy that you wrote these nice comments about our hotel and our services on tripadvisor. I am very pleased to share your comments with our team as I know that this is the best motivation. Your comment about the parking situation is well noted and we are working on a clearer signage. We are... More

New Delhi, India
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The loving moments: - 5 minute walk from train station - Has a casino - Check in smooth. - Large room - Good bathroom with nice amenities - Decent view from room....but not the best - Interesting FM + Alarm clock set - 5 min. walk from main shopping arena, - 10 min walk from places to see like Old... More

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear travel_o_o_logues, First of all I would like to thank you for your time to post your wonderful and very constructive comments about our hotel and our services on tripadvisor. We are very glad that you enjoyed your stay with us. Both your excellent four star rating and your honesty motivate us even more to provide the service you expect... More

Gothenburg, Sweden
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is very close to train stn and has some of the best views of the mountains and the town. Rooms are spacious and clean, bathroom is decent. Beds are comfortable but the blankets need to be a little wider (if sharing the bed with a child). Breakfast spread was good. (We had booked a room with "break-included" -... More

Was this review helpful? Yes
Torsten W, Manager at Hilton Innsbruck, responded to this review

Der Chitra_Barath, Thank you for taking the time to post your rating and your comments on tripadvisor. All guest comments are extremely important to us, as it is only through first hand experiences such as yours, that we can continuously improve our service. I was naturally pleased to see that your feedback about our the size and beds of our... More

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Additional Information about Hilton Innsbruck

Address: Salurner Strasse 15 | A-6010 Innsbruck, Innsbruck 6010, Austria
Phone Number:
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Innsbruck 4*
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Also Known As:
Hilton Innsbruck Hotel Innsbruck
Hilton International Innsbruck
Innsbruck Hilton International

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#6 Family Hotel in Innsbruck #9 Business Hotel in Innsbruck #10 Luxury Hotel in Innsbruck #11 Romantic Hotel in Innsbruck
Hotel Class
Official Description (provided by the hotel)
Relax at the Hilton Innsbruck hotel. Located in the heart of the Olympic city of Innsbruck and surrounded by the majestic Tyrolean Alps, Hilton Innsbruck offers a unique stay for business and leisure guests alike.Set within the picturesque part of the old city, the hotel is easily accessible by air, rail and public transport. All 176 rooms and suites offer magnificent views of the Tyrolean Alps. Experience genuine Tyrolean hospitality at the elegant and contemporary KONRADS restaurant at the Hilton Innsbruck hotel. Savor succulent Tyrol steaks cooked on the Lavastein, or choose from a selection of seasonal dishes, whose ingredients are delivered fresh from Tyrolean farms and producers. ... more   less 
Number of rooms
176

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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