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All 80 Innsbruck hotels

Hilton Innsbruck

4.0 of 5 Hotel   |   Salurner Strasse 15 | A-6010 Innsbruck, Innsbruck 6010, Austria
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Ranked #14 of 80 Hotels in Innsbruck
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed 1 week ago
Lacey W
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892 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I only stayed 3 days. I love the hotel. The service is good. The food as well. The concierge is very helpfull. The bus stop for the hop&off is not far The view from my room was very nice just in front of the mountains. Dogs are allowed.

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Sophie G, Team Hilton Innsbruck at Hilton Innsbruck, responded to this review

Dear LaceyW, thank you so much for your great 5 star review of our Hilton Innsbruck on Tripadvisor. It`s great to see that you loved our food, service, concierge and also our very good location. We have shared your feedback with all our staff members, they are very happy to hear so nice comments. We are more than looking forward... More

Helsinki, Finland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We chose this hotel because we trust the brand. I really don't know what has happened but Hilton Innsbruck was below the standard. The hotel was overpriced (forget the breakfast) and definitely needs renovation because of the old worn-out furniture and design from 80's/90's. Everything was clean though, so thank you for that. What made this hotel not a standard... More

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Sophie G, Director of Sales at Hilton Innsbruck, responded to this review

Dear Kthetraveller, thank you very much for your feedback on Tripadvisor, your feedback is very valid to us and helps us a lot to improve. We are very sorry about the mentioned inconveniences during your stay. We are in negotiations with our owner regarding refurbishment, thank you for your positive comments regarding cleanliness and the amazing view to the Austrian... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is good and our room at the 10th floor had a nice view to the city and we were even able to see the sky jump piste. The bathroom seems to be newer than the room, very clean and good and equiped with hair dryer. The breakfest is 10/10 it even made us skip lunch sometimes.. The bad... More

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Sophie G, Director of Sales at Hilton Innsbruck, responded to this review

. Dear Dueduedue, thank you so much for your great 4 star rating on Tripadvisor. It`s great to hear your comments about the breakfast and the fantastic view from our rooms. Regarding Wifi, as you have mentioned it is free in all public areas or it would be also included in our deluxe category (room on highest floors, including welcome... More

Fort Lauderdale, Florida
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this hotel in May 2014. The location is great. Just a short walk to the major attractions in Innsbruck. Our suite was great, excellent size for a family of 3. But, the best for us was the view from our room facing the mountains...Amazing!

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Sophie G, Manager at Hilton Innsbruck, responded to this review

Dear Dora 1528, Thank you very much for your recent stay at our hotel. I am very happy that our inspirational environment and the unforgettable view create memories that will last long after your time with us concluded. Location is key to explore a city, so I am very happy that our location and also great view made it easy... More

Washington DC, District of Columbia
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Hilton Innsbruck is a very good hotel to stay at. It's not over the top excellent but better than good. The room we stayed at was very clean, we were near the top floor, so we had excellent views of Innsbruck center. Also, I enjoyed the breakfast since they had rice and miso soup! I know, I'm your typical... More

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear IcoSnap, Thank you very much for your recent stay at our hotel. I am very happy that our inspirational environment and unparalleled service helped to create memories that will last long after your time with us concluded. Location, cleanliness, freindliness and breakfast is key to for a successful hotel stay, so I am very happy that our location and... More

Top Contributor
81 reviews 81 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived to this hotel 🏩 randomly. We change our trip and decided to stay 2 nights in Innsbruck . We ised the agoda app and the cost were 140 $, "w/o breakfast. The entrance to the parking lot of the hotel is complicated, use GPS to located. When we checked in the hotel, we realized the room is with... More

Was this review helpful? Yes 1
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Ronnie H, Thank you for taking the time to post your rating and your comments on tripadvisor. All guest comments are extremely important to us, as it is only through first hand experiences such as yours, that we can continuously improve our service. I was naturally pleased to see that your feedback about our location, the room its cleanliness... More

Bangalore, India
Contributor
19 reviews 19 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very close the central train station and walking distance from the old-town square. Buses to other touristy parts of town can be accessed easily from the 2 stops just outside the hotel. The staff was extremely helpful, patiently explaining what we could do in the city and how best to access the attractions. Though, there is no... More

Was this review helpful? Yes 1
Torsten W, Manager at Hilton Innsbruck, responded to this review

Great 4 star rating, parajsaxena, THANK YOU ! Your rating fills us with lots of pride. The location and the views from our hotel, the highest building in Innsbruck are indeed incredible! Everyday another picture postcard view, no matter what weather! Especially from our suite on the 14th floor! I have forwarded your comments to our teams as it is... More

Prague, Czech Republic
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

If you like big, expensive and anonymous hotell complexes, Hilton is the place for you. Although having spacious rooms, it gives the feeling of having outlived its grandeur in the mid- eighties. Sparsely equipped rooms with rather worn-out furniture gives it all away. A totally overworked staff, try very hard in-between all their chores, to be welcoming and friendly. Charging... More

Was this review helpful? Yes 1
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear ajabuff, Thank you for taking the time to post your rating and your comments on tripadvisor. All guest comments are extremely important to us, as it is only through first hand experiences such as yours, that we can continuously improve our services. I was naturally pleased to see that your feedback about our the size and beds of our... More

Rochester NY
Contributor
15 reviews 15 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

It's not a top of the line Hilton - no executive lounge for example - but everything else puts this hotel solidly into the catagory of "very good". Clean room, beautiful mountain views, good location only a 5 minute walk to the old town, good restaurant, good breakfast, helpful staff, can't complain! But can't rave either. It's got it's quirks,... More

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear nomadRick, we are very happy that you wrote these nice comments about our hotel and our services on tripadvisor. I am very pleased to share your comments with our team as I know that this is the best motivation. Your comment about the parbreakfast is truly a good one and we already took the task on to improve the... More

Helmond, The Netherlands
1 review
4 of 5 stars Reviewed 2 weeks ago

The Hilton is a fine hotel with a perfect location: easy to reach by car (parking garage) but also close to the railway station. On walking distance to all turistic attractions in the centre, like the golden roof, etc. Rooms are good in size, good shower, breakfast and no problems with noise or other.

Was this review helpful? Yes
Torsten W, Manager at Hilton Innsbruck, responded to this review

Great 4 star rating, Ricsi63, THANK YOU ! we are very happy that you wrote these wonderful comments about our hotel and our services on tripadvisor. Conrad Hilton once said: "Location, Location, Location...and let us fill the earth with the warmth of hospitality." We are very proud that we did deliver up to his and your expectation. I am very... More

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Additional Information about Hilton Innsbruck

Address: Salurner Strasse 15 | A-6010 Innsbruck, Innsbruck 6010, Austria
Phone Number:
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Innsbruck 4*
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Also Known As:
Hilton Innsbruck Hotel Innsbruck
Hilton International Innsbruck
Innsbruck Hilton International

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