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All 79 Innsbruck hotels

Hilton Innsbruck

4.0 of 5 Hotel   |   Salurner Strasse 15, Innsbruck 6010, Austria
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82%
Ranked #15 of 79 hotels in Innsbruck
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
JEBDenver Denver, Colorado
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845 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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English first
Denver, Colorado
2 reviews
5 of 5 stars Reviewed yesterday NEW

Had a great time here - the breakfast buffet (included in our room rate) was great. Cappuccino machine was a blessing in the am! The hotel is an easy walk from old town and the tram. Nice, modern and accommodating room for three of us. The front desk was very helpful and spoke great english. We rented bikes directly from... More

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London, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here as a family for 4 nights at the end of June and overall were a little disappointed with our Hilton experience. We booked there because there was a deal and the price of the room seemed attractive for a Hilton hotel. We were happy with the room which was clean, spacious, comfortable and with great views over... More

Was this review helpful? Yes 1
Emirate of Ras Al Khaimah, United Arab Emirates
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Stayed in this hotel for two nights last month. I would say that this is the worst experience for me ever in any hotel. I have stayed in two stars as well and never had any complaint regarding the service of the hotel because most of the time i would just consider that you get what you pay for but... More

Was this review helpful? Yes 3
Cairns, Australia
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is walking distance to the train station and centre of town. Had a king room which was very comfortable. There was no wifi in the room but was available in the lobby ( this was the only negative thing about the hotel). Very friendly and helpful staff.

Was this review helpful? Yes 1
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear cath61_12, Dear Winsnes, Wow! Thank you so much for your wonderful feedback. The entire team here truly goes out of their way to deliver memorable experiences, so hearing about how great the entire team is, especially in our restaurant is just music to our ears! Location is key, so I am glad that our central spot catered to your... More

Upland, California
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We drove into Innsbruck in the evening without a hotel reservation and needed to find a hotel for the night, and one that would accept a dog. Luckily the one hotel we could see in the skyline was a Hilton, which is known for being dog friendly. We ended up paying $300 for the one night, but after staying at... More

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear CharlotteKL, we are very happy that you wrote these wonderful comments about our hotel and our services on tripadvisor as well as about Innsbruck. Conrad Hilton once said: "Location, Location, Location...and let us fill the earth with the warmth of hospitality." We are very proud that we did deliver up to his and your expectation. I am very pleased... More

Sydney, Australia
Contributor
17 reviews 17 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in this hotel during our trip to Europe. My husband booked our room via online and paid in full in advance. However my husband credit card was charge with no explanation. We have tried contacting this establishment without success and email sent remain unanswered. I would not recommend this hotel. It's a shame it's in a beautiful location.... More

Was this review helpful? Yes 3
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Mona D, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with the handling of your cancellation. Please accept my sincere apologies for the extra charge. It would be great if you can contact me on my email so... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We checked into this place during our 3 day stay at Innsbruck. The advantages are its located close to the station and all the attractions are close to the hotel.The room size was decent and the view was certainly very good - of the ski jump and alps behind. Bathroom was just average. However, what was disappointing was the housekeeping... More

Was this review helpful? Yes 1
Torsten W, Manager at Hilton Innsbruck, responded to this review

Der RRlovestravel, Thank you for taking the time to post your rating and your comments on tripadvisor. All guest comments are extremely important to us, as it is only through first hand experiences such as yours, that we can continuously improve our service. I was naturally pleased to see that your feedback about our the size of our rooms and... More

Gandia, Spain
Top Contributor
83 reviews 83 reviews
67 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a well located hotel; close to the station and all the tourist areas. It is a little run down and could certainly do with a restoration. However, the staff are excellent, the rooms large, and the food is indescribable. We ate in the restaurant on our first night and continued to do so. The food would not be... More

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Bill T, Thank you very much for your recent stay at our hotel. I am very happy that our inspirational environment and unparalleled service as well as the friendliness of our team, especially Heidelinde, did make the the difference and helped to create memories that will last long after your time with us concluded. Great to read about your... More

Strasbourg, France
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

we spent 3 nights mid July at this Hilton and really enjoyed our stay. it is very well located and very close to the historic center of innsbruck. The parking lot is convenient at a satisfactory cost. The check-in/out were well managed with the reception desk staff efficient, polite and professional at the same time. The room at the 14th... More

Review collected in partnership with Hilton Hotels & Resorts

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Christian J, Thank you so much for sharing.....truly pleased regarding your recent experience with us. The location is absolutely remarkable and I am fortunate for having shared it with you. The spacious and clean rooms do make a difference and we are truly honored that you do recommend the Hilton Innsbruck! Great to read your faboulues comments about our... More

Saint Paul, Minnesota
Top Contributor
69 reviews 69 reviews
65 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed a couple of nights. We were given a nice room on the 10h floor with a great view overlooking the ski jump and alps behind with a rollover already set up for our daughter. Very spacious for Europe city hotel. Bathroom is fine although looks a bit dated with the tile colors. Not hard to find in the... More

Was this review helpful? Yes
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Prolix50, Thank you for your stay at our hotel. I am happy to hear that our inspirational environment and unparalleled service helped to create memories that will last long after your time with us concluded. Great to hear that we "MAKE IT RIGHT" and that you post this on tripadvisor even though your visit is almost a year ago!... More

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Additional Information about Hilton Innsbruck

Address: Salurner Strasse 15, Innsbruck 6010, Austria
Phone Number:
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Innsbruck 4*
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Also Known As:
Hilton Innsbruck Hotel Innsbruck
Hilton International Innsbruck
Innsbruck Hilton International

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#6 Family Hotel in Innsbruck #9 Luxury Hotel in Innsbruck #9 Business Hotel in Innsbruck #10 Romantic Hotel in Innsbruck
Hotel Class
Official Description (provided by the hotel)
Relax at the Hilton Innsbruck hotel. Located in the heart of the Olympic city of Innsbruck and surrounded by the majestic Tyrolean Alps, Hilton Innsbruck offers a unique stay for business and leisure guests alike.Set within the picturesque part of the old city, the hotel is easily accessible by air, rail and public transport. All 176 rooms and suites offer magnificent views of the Tyrolean Alps. Experience genuine Tyrolean hospitality at the elegant and contemporary KONRADS restaurant at the Hilton Innsbruck hotel. Savor succulent Tyrol steaks cooked on the Lavastein, or choose from a selection of seasonal dishes, whose ingredients are delivered fresh from Tyrolean farms and producers. ... more   less 
Number of rooms
176

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