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Hilton Innsbruck

Certificate of Excellence
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Salurner Strasse 15 | A-6010 Innsbruck, Innsbruck 6010, Austria
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Hilton Innsbruck
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Hilton Innsbruck
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1,038 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Somerset, UK
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW

When I booked the Hilton I had read some reviews and it stuck in my mind that some comments talked of it being tired and out-of-date having been built for the winter Olympics in the 60s. But, being honest about it, given the deal I was offered, I thought we could take a little 60s kitsch. What we found, as... More 

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Voorhout, Zuid-Holland, Netherlands
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Very central location, especially if you want to explore the region for skiing as the ski bus stop and ski rental shop are just around the corned. The rooms, even the deluxe high floor rooms we were kindly (Hhonors Diamond) upgraded to, were basic and very dated. Functional though, and cheaper than most Hiltons, With Wifi speeds that seem faster... More 

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Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

for a hilton, the place was really quite dated and shabby. Bare minimums (no bottled water, no toothbrush or amenity kits) provided in the hotel room and you have to pay 15 euros for 24 hours worth of wifi in your room. The only good thing about this hotel is its location - it is close to the main train... More 

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear cherylcxe, Thank you for taking the time to post your rating and your comments on tripadvisor. All guest comments are extremely important to us, as it is only through first hand experiences such as yours, that we can continuously improve our service and evaluate our prices and offerings. I was naturally pleased to see that your feedback about the... More 

Exeter, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Excellent location, Very central (not that Innsbruck is that big) and a nice stroll up to the older part of town. Parking under the hotel if you are driving in. 14 euro taxi ride from the airport and just around the corner from the train station. We arrived on an early flight from the UK, got to the hotel tired... More 

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear tozey, we are very happy that you wrote these nice comments about our hotel and our services on tripadvisor. Conrad Hilton once said: "Location, Location, Location...and let us fill the earth with the warmth of hospitality." I am very pleased to share your comments with our team as I know that this is the best motivation. Thank you very... More 

Bristol, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a week having received a great deal via Expedia, making our stay as cheap as a budget hotel. Room was of a good size, with two double beds and an amazing view of the mountains from the 9th floor. While a little dated in design, everything was in good order and clean. The only issue for... More 

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Great 4 star rating, DellaSalway! Your rating fills us with lots of pride. The location and the views from our hotel, the highest building in Innsbruck, are indeed incredible! Everyday another picture postcard view, no matter what weather! I have forwarded your comments to our teams as it is words and ratings like yours which inspire us permanently to follow... More 

San Diego, California
Top Contributor
200 reviews 200 reviews
100 hotel reviews
180 helpful votes 180 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel itself is in a great location within a 10 minute walk to the old town, museums and the funicular to take you to the cable cars. Innsbruck Casino is attached to the hotel and when you walk out there is a strip club right outside, so I’m not sure if parents would like this. The hotel gives the... More 

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Jayda L, thank you so much for your great 5 star review of our Hilton Innsbruck on Tripadvisor. It`s great to see that you loved our views, services and also our very good location. And that you recognized that WE MADE IT RIGHT! We have shared your feedback with all our staff members, they are very happy to hear... More 

Birmingham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I recently stayed at the Hilton Innsbruck for 4 nights for a long weekend skiing with my partner. The hotel was slightly dated but clean and in an excellent location to use as a base for skiing and exploring the city. I wouldn’t hesitate to stay here again or recommend it to family or friends. Innsbruck is a very compact... More 

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear paul_h05, Thank you very much for your recent stay at our hotel. I am very happy that our inspirational environment helped to create memories that will last long after your time with us concluded and that you gave us and all travellers such a great report on Innsbruck, our hotel and the opportunities to explore the area! Location is... More 

Adelaide, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family of 5 (2A & 3C) first stayed at this hotel in 2012, we returned here in 2014 and the hotel was just as good as our first visit. The reception staff are so welcoming and friendly and set the tone for a great stay. Our rooms were really clean and comfortable. They are large rooms and the windows... More 

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear kittycat05! Great to read your excellent 5 star rating on tripadvisor on your return visit! Your words will be shared with all our team members as this is the best motivation for everybody! Best regards, Torsten Weller Hotel Manager More 

New Wilmington, Pennsylvania
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great views, easy walk from the train station, and a super-friendly staff that went above and beyond. Totally awesome breakfast, very civilized! We took a night train out after our stay and the hotel permitted us to leave our bags; thought that was a nice gesture; 11 hours of storage. Staff was very helpful and informative.

Was this review helpful? Yes
Torsten W, Manager at Hilton Innsbruck, responded to this review

Great 5 star rating, Mike H, THANK YOU ! Your rating fills us with lots of pride. The location and the views from our hotel, the highest building in Innsbruck, are indeed incredible! Everyday another picture postcard view, no matter what weather! I have forwarded your comments to our teams as it is words and ratings like yours which inspire... More 

Albuquerque, New Mexico
Top Contributor
58 reviews 58 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a week Feb15-21, 2015. When we arrived they had a system issue and had overbooked. Unfortunately, we didn't have a room. The manager was very apologetic and told us he had a room for us at another local 4* hotel. They more than compensated for the minor setback. The young ladies that worked the front desk... More 

Was this review helpful? Yes
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Chris S, thank you so much for your great 5 star review of our Hilton Innsbruck on Tripadvisor. It`s great to see that you loved our food, service, concierge and also our very good location. And that you recognized that WE MADE IT RIGHT! We have shared your feedback with all our staff members, they are very happy to... More 

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