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Hilton Innsbruck

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Salurner Strasse 15 | A-6010 Innsbruck, Innsbruck 6010, Austria
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Hilton Innsbruck
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1,088 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Emalahleni, South Africa
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Excellent view of the mountains! Clean spacious rooms with all the amenities required. Large bathroom. Excellent breakfast. Friendly staff. The hotel is close to bus routes and the train station. Would definitely recommend this hotel!

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Bengaluru (Bangalore), India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I stayed with my wife and daughter for 4 nights. It was the best hotel of our 3 week Europe trip. Some of the things that we liked about the hotel are: 1. Location - Just 5 minutes from the train/ bus station and old town 2. Rooms - Very spacious with a superb view of the mountains 3. Amenities... More 

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london
Top Contributor
158 reviews 158 reviews
72 hotel reviews
204 helpful votes 204 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Spent only 1 night en route by car from Italy to UK. Innsbruck is compact but nevertheless, hotel location is excellent for car arrivals with underground parking and direct access to Reception. Check in was quick and efficient and the receptionist very helpful with local information as we arrived late and wanted somewhere to eat. The room was on an... More 

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Kelowna, Canada
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 days ago NEW

We had booked for 2 days at the Innsbruck Hilton and after getting to know the staff and the great location of the hotel close to downtown Innsbruck, we booked for 2 more days. We were in Europe for 31 days and by far the Innsbruck Hilton was the best stay we had. Because of the staff and the experience... More 

Review collected in partnership with Hilton Hotels & Resorts

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2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Excellent motel, easy walking distance of train station and down town. Excellent restaurant. They were very helpful in helping us plan our activities. I will definitely stay there again. Great view of the mountains from the 10 floor. Cassino handy.

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Sherman D, great to read that everything in our hotel was excellent and that you will return to our hotel and the neighbouring Casino. Your restaurant experience makes us very happy as we continually strive for excellence. Hope to welcoming you very soon! Torsten Weller Hotel Manager More 

Walnut Cove, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The Hilton Innsbruck is conveniently located with amazing views. It is just a brief walk from the Innsbruck Central Station. The management and staff are very accommodating and helpful. On sight services include a very good restaurant, casino and patio bar. Shopping is very close with many area dining options. I would be amiss if I did not make a... More 

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ChrisseeInnsbruck, Manager at Hilton Innsbruck, responded to this review

Dear Chad J, great to read your inspirational words on our services and staff. Especially that you mention Tobias is awesome! I already passed on your note to hime and for sure he will get a recognition for his excellent services. Hope to welcoming you back very soon ! Have a great summer! Torsten Weller Hotel Manager More 

Zurich, Switzerland
Top Contributor
56 reviews 56 reviews
48 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I rate the Hilton Innsbruck with three points. But one of them is only due to the very friendly restaurant manager who greeted us for breakfast. You made our day! Apart from this, the hotel delivers low three-star quality. I haven't experienced worse blankets in 20 years, even the towels are worn out. This is the lowest level of a... More 

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ChrisseeInnsbruck, Manager at Hilton Innsbruck, responded to this review

Dear Marcel M, Thank you very much for your kind comments and your 3 star rating on tripadvisor. We are very happy that you really enjoyed our the welcoming of our Restaurant Manager and that this made on star difference! Please be assured that we are in talks with our owner regarding a master renovation. Kindest regards, Torsten Weller Hotel... More 

Bengaluru (Bangalore), India
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We opted for this hotel due to competitive tariff... And what a pleasant experience! This hotel wins you over with its location, rooms, front office staff service.. Full marks on all counts. And what a view.. Our room had THE VIEW!!

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ChrisseeInnsbruck, Manager at Hilton Innsbruck, responded to this review

Dear Kulkudi! Great to read your excellent 5 star rating on tripadvisor and that you were very happy about the services, location and views of the hotel. Your words will be shared with all our team members as this is the best motivation for everybody. Congratulations for this great rating as you make many people very happy and help many... More 

Brisbane, Australia
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights at the hotel, staff are exceptionally pleasant and helpful. Accident with broken bottle and cut foot in the early hours of the morning ( no I wasn't drunk) brought instant assistance from the night manager with offers to contact a doctor etc for help. First aid supplies readily offered to assist.. Room was of good size... More 

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ChrisseeInnsbruck, Manager at Hilton Innsbruck, responded to this review

Dear Chris M, Thanks for your awesome review. To take special care of our guests is our passion and we are very happy that you did enjoy your time here in Innsbruck. It was Kevin who did help and I am very proud to hear that he did an excellent job of assisting you. Hoping very much to welcoming you... More 

Darwin, Australia
Top Contributor
94 reviews 94 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Hotel was extremely clean and asthetically pleasing. Breakfast was awesome. Staff were lovely, very accomodating and friendly. We highly recommend this hotel to anyone in the area. Location is also favourable.

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Deerings_NT! Great to read your excellent 5 star rating on tripadvisor and that you were very happy about the services, location and views of the hotel. Your words will be shared with all our team members as this is the best motivation for everybody. Congratulations for this great rating as you make many people very happy and help many... More 

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