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Hilton Innsbruck

4.0 of 5 Salurner Strasse 15 | A-6010 Innsbruck, Innsbruck 6010, Austria
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Certificate of Excellence 2014
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Hilton Innsbruck
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Hilton Innsbruck
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958 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vienna, Austria
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Located in the city centre, in walking distance from the train station. When you enter the hotel the receptionist is already smiling at you. (are wearing the typical Austrian ‘Dindel’, nice touch) Very friendly and helpful! If also had dinner in the restaurant, I loved it!! Looking forward to my next visit.

Review collected in partnership with Hilton Hotels & Resorts

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East Sussex, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for three nights December 2014. We asked for - and booked - a double but were given a twin which was annoying. We asked to change but they didn't have a spare double. This aside, our room was comfortable, clean and reasonably well appointed. We had a room on the 9th floor which offered great views of the mountains... More 

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Andyh222, First of all I would take this opportunity to thank you to post your excellent 4 star review on tripadvisor. We are extremely happy that you have had a great stay with us. Your comment about the location and the easy acces to the hotel from there as well as the breakfast and our staff makes us very... More 

Berkshire, UK
Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is ideally situated as far as communications are concerned. Bus F which you can get outside the airport will drop you off at the Triumphal Arch a very short distance from the hotel. We had a room on floor 8 (812) which had stunning views over Innsbruck framed by an all around view of the mountains. As we... More 

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Keliynary, wow! Thank you very much for your recent stay at our Hilton Innsbruck and your great feedback on Tripadvisor. You are absolutely right, the views on the Tyrolean mountains are unique and make our guests unforgettable memories. I shared already your feedback with our entire team, they are very happy and proud about it and we all are... More 

Fort Sill, Oklahoma
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

Loyal Hhonors member since 2009, gold member since 2010; Extensive stays in Pacific (Hawaii, Guam, Philippines) We did a reward stay to visit the Christmas market. Check in was laborious and despite being an international brand, the girl did not speak basic English. Never acknowledged my Gold status and essentially was in a hurry to move me along. The room... More 

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McCormick, South Carolina
Contributor
18 reviews 18 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

From the first impression at check-in until the check out, the experience was great. Staff was friendly and helpful. Rooms were clean and comfortable. Your choice of restaurants within walking distance and good mountain views as you walk towards old town. Great value for hotel in the center of the action.

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Nltannylion7048, wow! Thank you very much for your recent stay at our Hilton Innsbruck and your great feedback on Tripadvisor. You are absolutely right, the location surrounded by the Tyrolean mountains are unique and leave unforgettable memories behind. I shared already your feedback with our entire team, they are very happy and proud about it and we all are looking... More 

Munich, Germany
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: Very Nice Central Location Close to all Points of Interest in Innsbruck Very Helpful staff Great View Cons: It is unfortunate that in this day and age, this Hotel charges additionally for wireless internet. Grow up please...

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carol stream, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

Great service at this clean well run hotel. The location is right in the center of the city which served us well. Lots of good restaurants within walking distance and the business district and Christmas market was right there. Good restaurant within the hotel, especially for breakfast.

Review collected in partnership with Hilton Hotels & Resorts

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Ronald H, We are very happy that you have had in general a very good stay with us. Your comment about the location of the hotel and its services are great to hear about.Please be assured I have shared your words with our teams. Very happy to hear that our breakfast is great! We are very much looking forward... More 

Bengaluru (Bangalore), India
2 reviews
4 of 5 stars Reviewed 2 weeks ago

plenty of choice for room service was prompt and very good value. is cheap in centre town very comfortable. he staff were more than help full good cleaning all around . The location is very good for visit the old city. The hotel is in desperate need of refurbishment, the carpets and bathrooms were in very poor condition.

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Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear devjit2014, We are very happy that you have had in general a very good stay with us. Your comment about the location of the hotel and its services are great to hear about. Please be assured I have shared your words with our teams. We are very much looking forward to welcoming you back very soon. With kind regards,... More 

Province of Bergamo, Italy
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very fine position to get into the Old Town. Very clean rooms even if a bit dated. Personal touches were missing. Personnel kind but were unable to find us a place to eat the first evening in the whole of Innsbruck and outskirts, including their restaurant. When we asked eventually if we could bite a bit in their bar/snack room,... More 

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London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Despite being just outside the Old Town, the hotel was just a short walk from all the main attractions and it was also a few minutes' walk from the train station. The best feature was the view of the mountains, but the hotel was very good all round. Although we did not eat dinner in the hotel, the breakfast was... More 

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Martin M, Director of Sales at Hilton Innsbruck, responded to this review

Dear HowardW123 Thank you very much for your kind comments on tripadvisor and your excellent 4 star rating. We are very happy that you really enjoyed our hotel and its facilities. Especially your comments about our breakfast and the great views. Please be assured that we have shared your comments with the entire team. Hopefully we have the chance to... More 

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Additional Information about Hilton Innsbruck

Address: Salurner Strasse 15 | A-6010 Innsbruck, Innsbruck 6010, Austria
Phone Number:
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Innsbruck 4*
Number of rooms: 176
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Also Known As:
Hilton Innsbruck Hotel Innsbruck
Hilton International Innsbruck
Innsbruck Hilton International
Hotel Style:
#1 Green Hotel in Innsbruck
#7 Family Hotel in Innsbruck
#9 Business Hotel in Innsbruck
#10 Luxury Hotel in Innsbruck
#12 Romantic Hotel in Innsbruck

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