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Arthotel Binders

Hotel website
Dr. Glatzstrasse 20, Innsbruck A-6020, Austria
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Arthotel Binders
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Arthotel Binders
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205 reviews from our community

Traveler rating
    36
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    50
    25
    32
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Enmore, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had a good stay for a budget hotel. We booked through the site and on arrival, had been upgraded to the top loft apartment. Considering it was our honeymoon we were pretty stoked! Huge room with loads of space and natural light. The bathroom didn't have a wall on one side so left little to the imagination when it... More 

Was this review helpful? Yes
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review and for choosing to stay with us recently again. We are sorry that you weren’t happy with our loft room at all – it’s a loft with pitched roof and at the bathroom it’s better to use the bath tube for a... More 

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed April 3, 2015

First off, the proprietor made five trips to fill his mug with beer from the bar as we waited for our room and didn't say a word to us. Second, having to pay for WIFI these days is an insult. It was the first property on our vacation that required that. Second, they advertised free parking and it was 11... More 

Was this review helpful? Yes
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review and for choosing to stay with us recently again. We want to apologize for our boss, he is extremely friendly to all our guests, but he is not responsible for the check in or any other works. He is sitting at his... More 

Pretoria, South Africa
Top Contributor
163 reviews 163 reviews
31 hotel reviews
95 helpful votes 95 helpful votes
2 of 5 stars Reviewed February 23, 2015 via mobile

When you pay €45 for a hotel you don't expect much. But this place fails to live up to even modest expectations. First impressions were good. The hotel is presentable and the is Street parking right outside. The lobby was clean and the receptionist was friendly, welcoming and incredibly helpful in appraising use of things to do in Innsbruck which... More 

Was this review helpful? Yes 3
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review and your friendly words about your first impressions We apologize that we haven’t expect your expectations, we are a small city hotel with basic rooms. Please contact right away the reception if in the rooms is something wrong. So you couldn’t give... More 

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Townsville, Queensland, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 8, 2015

Not a terrible hotel. ... It was clean, staff were friendly and it was relatively quite for one nights stay. It is a bit if a walk to get into town and as other reviews have said you have to pay per device for Internet which is a rip off in this day and age in my opinion. ... (We... More 

Was this review helpful? Yes 1
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review and for choosing to stay with us recently. It is a great pleasure to hear that you all in all had a nice stay at the Austria Classic Hotel Binders and we would recommend to all future guests to book directly with... More 

Chaves, Portugal
Contributor
20 reviews 20 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 1, 2015

We stayed there for 1 night only and the moment we arrived we had the feeling it would not be agreeable. The receptionist is not nice whatsoever, barely looked at us, not even welcomed us properly, just gave us a form to fill in. And there's no FREE PARKING. You have to pay and it s not cheap. On the... More 

Was this review helpful? Yes
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review and for choosing to stay with us recently again. We apologize that your start wasn’t good as it could be. Our staff is normally very friendly and courteous. We are a small city hotel with no “all inclusive service”, therefore every extra... More 

Gold Coast, Australia
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 13, 2015

Dble room I believe the cost was $200 AUD per room per night. Room had two single beds and was approx 2.7m wide. We could just fit one suitcase opened up on the floor between the two beds. Safe was way above our heads. Bathroom had clearly been renovated and was extremely small. No vanity - just basin. Clean white... More 

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MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review and for choosing to stay with us recently again. We are a small city hotel and therefore our rooms are also small. We have no penthouse suites or large double rooms. Our hotel rooms are functional and offer you all you need.... More 

Sydney, Australia
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 12, 2015

Binders Family Hotel is an excellent choice to stay at in Innsbruck. The hotel is conveniently located in the outer part of Innsbruck where there is easy parking. The staff is extremely helpful and has all sorts of advice for your stay in Innsbruck. Getting in to Innsbruck from the hotel is quick and easy even without a car. There... More 

Was this review helpful? Yes 2
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your wonderful review and for choosing to stay with us recently again. It is a great pleasure to hear that you had a nice stay at the Austria Classic Hotels Binders. I would like to thank you for your kind words. It would be... More 

Innsbruck, Austria
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 7, 2015

We stayed 6 nights. The good: The staff can organise a ski bus to take you to the main bus depot before catching another bus to your desired hill. The Bad: Walls are paper thin, we could here our next door neighbour snore. Every little extra is a exorbitant charge, basement gym 9euro, sauna 9euro, cup of tea 3.90euro! basic... More 

Was this review helpful? Yes 1
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review and for choosing to stay with us recently again. We are a small city hotel with no inclusive service, therefore every extra services has to be payed. Our breakfast buffet offers fresh orange juice, original Italian prosciutto, different coffee types, soya products,... More 

Istanbul, Turkey
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 4, 2015

We stayed at this place for one night with my husband and son. We booked two rooms one of them for one person.Rooms are good.Hotel is very clean and comfortable...Hotel staff is very friendly.Check in and out was very quick.The bar is very nice ...Breakfast is very good.It is not in the middle of town but tram is very close... More 

Was this review helpful? Yes
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review. It is a great pleasure to hear that you had a nice stay at the Austria Classic Hotels Binders. I would like to thank you for your kind words and for choosing us.. It would be an pleasure to welcome you back... More 

Cape Coral, Florida
Contributor
13 reviews 13 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 26, 2014

Okay, I must admit that I am really biased when it comes to Innsbruck. So now that I have come clean--- the hotel was EXCELLENT. Unlike our other choices, this hotel can not be considered "close" to the main train station. However, it is a short (5-8 miles) cab ride away. The location of the hotel is peaceful and clean.... More 

Was this review helpful? Yes 1
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your wonderful review and for choosing to stay with us recently. It is a great pleasure to hear that you had a nice stay at our Austria Classic Hotels Binders. I would like to thank you for your kind words. It would be an... More 

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