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Arthotel Binders

Hotel website
Dr. Glatzstrasse 20, Innsbruck A-6020, Austria
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220 Reviews from our TripAdvisor Community

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Traveler rating
    40
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    58
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    33
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
6 reviews
6 hotel reviews
3 of 5 stars Reviewed yesterday NEW

It was a bit of a walk from the train station but the room was very clean, it had air conditioning, a balcony, a safe and a fridge. We had four twin beds that were very comfortable for our family. Overall it was pretty nice. There is a bar on site and a place to sit outside and have a... More 

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Oslo, Norway
Level Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Nice surroundings with mountains, but this reallylooks better than it is. Quiet area, but a bit tatty / run down andwe got a room that was smoked down. Expensive breakfast that we did nothave, but asked for restaurants in the area and could not find any. Good a map on sign - out ! Could have helped the night before.... More 

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MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review it is always a control of our quality. We are sorry that you haven’t had a comfortable stay at our Austria Classic Hotels Binders. The hotel is situated in one of Innsbrucks residential areas next to the military hospital, where you can... More 

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Enmore, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed April 21, 2015

We had a good stay for a budget hotel. We booked through the site and on arrival, had been upgraded to the top loft apartment. Considering it was our honeymoon we were pretty stoked! Huge room with loads of space and natural light. The bathroom didn't have a wall on one side so left little to the imagination when it... More 

Was this review helpful? Yes 1
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review and for choosing to stay with us recently again. We are sorry that you weren’t happy with our loft room at all – it’s a loft with pitched roof and at the bathroom it’s better to use the bath tube for a... More 

Level Contributor
4 reviews
3 of 5 stars Reviewed April 3, 2015

First off, the proprietor made five trips to fill his mug with beer from the bar as we waited for our room and didn't say a word to us. Second, having to pay for WIFI these days is an insult. It was the first property on our vacation that required that. Second, they advertised free parking and it was 11... More 

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MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review and for choosing to stay with us recently again. We want to apologize for our boss, he is extremely friendly to all our guests, but he is not responsible for the check in or any other works. He is sitting at his... More 

Pretoria, South Africa
Level Contributor
170 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
2 of 5 stars Reviewed February 23, 2015 via mobile

When you pay €45 for a hotel you don't expect much. But this place fails to live up to even modest expectations. First impressions were good. The hotel is presentable and the is Street parking right outside. The lobby was clean and the receptionist was friendly, welcoming and incredibly helpful in appraising use of things to do in Innsbruck which... More 

Was this review helpful? Yes 3
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review and your friendly words about your first impressions We apologize that we haven’t expect your expectations, we are a small city hotel with basic rooms. Please contact right away the reception if in the rooms is something wrong. So you couldn’t give... More 

Townsville, Queensland, Australia
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed February 8, 2015

Not a terrible hotel. ... It was clean, staff were friendly and it was relatively quite for one nights stay. It is a bit if a walk to get into town and as other reviews have said you have to pay per device for Internet which is a rip off in this day and age in my opinion. ... (We... More 

Was this review helpful? Yes 1
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review and for choosing to stay with us recently. It is a great pleasure to hear that you all in all had a nice stay at the Austria Classic Hotel Binders and we would recommend to all future guests to book directly with... More 

Chaves, Portugal
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed February 1, 2015

We stayed there for 1 night only and the moment we arrived we had the feeling it would not be agreeable. The receptionist is not nice whatsoever, barely looked at us, not even welcomed us properly, just gave us a form to fill in. And there's no FREE PARKING. You have to pay and it s not cheap. On the... More 

Was this review helpful? Yes
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review and for choosing to stay with us recently again. We apologize that your start wasn’t good as it could be. Our staff is normally very friendly and courteous. We are a small city hotel with no “all inclusive service”, therefore every extra... More 

Gold Coast, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 13, 2015

Dble room I believe the cost was $200 AUD per room per night. Room had two single beds and was approx 2.7m wide. We could just fit one suitcase opened up on the floor between the two beds. Safe was way above our heads. Bathroom had clearly been renovated and was extremely small. No vanity - just basin. Clean white... More 

Was this review helpful? Yes
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review and for choosing to stay with us recently again. We are a small city hotel and therefore our rooms are also small. We have no penthouse suites or large double rooms. Our hotel rooms are functional and offer you all you need.... More 

Sydney, Australia
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 12, 2015

Binders Family Hotel is an excellent choice to stay at in Innsbruck. The hotel is conveniently located in the outer part of Innsbruck where there is easy parking. The staff is extremely helpful and has all sorts of advice for your stay in Innsbruck. Getting in to Innsbruck from the hotel is quick and easy even without a car. There... More 

Was this review helpful? Yes 2
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your wonderful review and for choosing to stay with us recently again. It is a great pleasure to hear that you had a nice stay at the Austria Classic Hotels Binders. I would like to thank you for your kind words. It would be... More 

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