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Arthotel Binders

4.0 of 5 Dr. Glatzstrasse 20, Innsbruck A-6020, Austria
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Arthotel Binders
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200 reviews from our community

Traveler rating
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    47
    25
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pretoria, South Africa
Top Contributor
101 reviews 101 reviews
18 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

When you pay €45 for a hotel you don't expect much. But this place fails to live up to even modest expectations. First impressions were good. The hotel is presentable and the is Street parking right outside. The lobby was clean and the receptionist was friendly, welcoming and incredibly helpful in appraising use of things to do in Innsbruck which... More 

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MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review and your friendly words about your first impressions We apologize that we haven’t expect your expectations, we are a small city hotel with basic rooms. Please contact right away the reception if in the rooms is something wrong. So you couldn’t give... More 

Townsville, Queensland, Australia
Contributor
20 reviews 20 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Not a terrible hotel. ... It was clean, staff were friendly and it was relatively quite for one nights stay. It is a bit if a walk to get into town and as other reviews have said you have to pay per device for Internet which is a rip off in this day and age in my opinion. ... (We... More 

Was this review helpful? Yes
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review and for choosing to stay with us recently. It is a great pleasure to hear that you all in all had a nice stay at the Austria Classic Hotel Binders and we would recommend to all future guests to book directly with... More 

Chaves, Portugal
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed there for 1 night only and the moment we arrived we had the feeling it would not be agreeable. The receptionist is not nice whatsoever, barely looked at us, not even welcomed us properly, just gave us a form to fill in. And there's no FREE PARKING. You have to pay and it s not cheap. On the... More 

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MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review and for choosing to stay with us recently again. We apologize that your start wasn’t good as it could be. Our staff is normally very friendly and courteous. We are a small city hotel with no “all inclusive service”, therefore every extra... More 

Gold Coast, Australia
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 13, 2015

Dble room I believe the cost was $200 AUD per room per night. Room had two single beds and was approx 2.7m wide. We could just fit one suitcase opened up on the floor between the two beds. Safe was way above our heads. Bathroom had clearly been renovated and was extremely small. No vanity - just basin. Clean white... More 

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MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review and for choosing to stay with us recently again. We are a small city hotel and therefore our rooms are also small. We have no penthouse suites or large double rooms. Our hotel rooms are functional and offer you all you need.... More 

Sydney, Australia
Contributor
19 reviews 19 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 12, 2015

Binders Family Hotel is an excellent choice to stay at in Innsbruck. The hotel is conveniently located in the outer part of Innsbruck where there is easy parking. The staff is extremely helpful and has all sorts of advice for your stay in Innsbruck. Getting in to Innsbruck from the hotel is quick and easy even without a car. There... More 

Was this review helpful? Yes 1
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your wonderful review and for choosing to stay with us recently again. It is a great pleasure to hear that you had a nice stay at the Austria Classic Hotels Binders. I would like to thank you for your kind words. It would be... More 

Innsbruck, Austria
1 review
2 of 5 stars Reviewed January 7, 2015

We stayed 6 nights. The good: The staff can organise a ski bus to take you to the main bus depot before catching another bus to your desired hill. The Bad: Walls are paper thin, we could here our next door neighbour snore. Every little extra is a exorbitant charge, basement gym 9euro, sauna 9euro, cup of tea 3.90euro! basic... More 

Was this review helpful? Yes
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review and for choosing to stay with us recently again. We are a small city hotel with no inclusive service, therefore every extra services has to be payed. Our breakfast buffet offers fresh orange juice, original Italian prosciutto, different coffee types, soya products,... More 

Istanbul, Turkey
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 4, 2015

We stayed at this place for one night with my husband and son. We booked two rooms one of them for one person.Rooms are good.Hotel is very clean and comfortable...Hotel staff is very friendly.Check in and out was very quick.The bar is very nice ...Breakfast is very good.It is not in the middle of town but tram is very close... More 

Was this review helpful? Yes
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review. It is a great pleasure to hear that you had a nice stay at the Austria Classic Hotels Binders. I would like to thank you for your kind words and for choosing us.. It would be an pleasure to welcome you back... More 

Cape Coral, Florida
Contributor
13 reviews 13 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 26, 2014

Okay, I must admit that I am really biased when it comes to Innsbruck. So now that I have come clean--- the hotel was EXCELLENT. Unlike our other choices, this hotel can not be considered "close" to the main train station. However, it is a short (5-8 miles) cab ride away. The location of the hotel is peaceful and clean.... More 

Was this review helpful? Yes
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your wonderful review and for choosing to stay with us recently. It is a great pleasure to hear that you had a nice stay at our Austria Classic Hotels Binders. I would like to thank you for your kind words. It would be an... More 

Old Colwyn, United Kingdom
Contributor
18 reviews 18 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 12, 2014 via mobile

Really nice hotel, nice room, we only stayed one night but for a place to lay your head it was fine. The only problem with our room was that the bathroom seem to leak on to the main living area, it appeared to be coming from the skirting board (room 104). Some people have said it is too far out... More 

Was this review helpful? Yes
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write this review and for choosing to stay with us recently again. It is a great pleasure to hear that you had a nice stay at the Binders. We have already repaired the leak at the bathroom, a little hole in the silicon. I would... More 

Athens, Greece
1 review
1 of 5 stars Reviewed December 10, 2014

Expensive hotel for its price, non-professional service, small room, small bed. We paid for a double bed room. They gave us one pilow, one towel, one key card. We had to ask them many times to get towels and pilow for the second person. When we asked them for a second key they refused. Finally the most serious was that... More 

Review collected in partnership with BudgetPlaces

Was this review helpful? Yes
MarKus Michael B, Leiter Front Office at Arthotel Binders, responded to this review

Dear Guest, thank you for the time you have taken to write your review to our Austira Classic Hotel Binders. We have already apologized at the Hotel, but you have booked through budgetplaces a budget double room with frenched - and that was the room you have got. Please read always the whole room description before booking, we want to... More 

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Additional Information about Arthotel Binders

Address: Dr. Glatzstrasse 20, Innsbruck A-6020, Austria
Phone Number:
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range (Based on Average Rates): $
Hotel Class:4 star — Arthotel Binders 4*
Number of rooms: 49
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Also Known As:
Arthotel Binders Hotel Innsbruck
Arthotel Gmbh Binders Innsbruck
Arthotel Gmbh Binders Hotel Innsbruck
Hotel Style:
#9 Ski-In / Ski-Out Hotel in Innsbruck
#26 Luxury Hotel in Innsbruck

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