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Romantik Hotel Schwarzer Adler

Kaiserjaegerstrasse 2 | 6020 Innsbruck, Innsbruck 6020, Austria
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Romantik Hotel Schwarzer Adler
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Romantik Hotel Schwarzer Adler
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234 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mansfield England
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Excellent location friendly staff , clean & comfortable room.Everything in easy walking distance. Would definitely stop there again.Hotel found easely , good parking, value for money . The hotel staff could not be more helpful

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Rotterdam, The Netherlands
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 1 week ago

When we lived in Innsbruck, we always wondered about this hotel as it looks so nice from the outside and it is so conveniently located. Now that we went for a short trip here, we decided to book at this hotel. The staff is very friendly - which is a hughe plus in my opinion. We loved the breakfast -... More 

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Rochester, New York
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I experienced all of the negative features already commented upon in trip advisor. I had the room with the view of the fire escape and my neighbor's balcony. My neighbors could look directly at my bed. The tea water was tepid, the scrambled eggs undercooked, the breakfast selection minimal and not renewed as the morning progressed. The waitress in the... More 

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Adler_Betriebe, Manager at Romantik Hotel Schwarzer Adler, responded to this review

Dear guest, we thank you for choosing Schwarzer Adler Hotel and thank you for your message. We are so sorry, if you weren't that satisfied with your room during your stay in our hotel. Our hotel has a 500-year old Tyrolean hotel history. All of our rooms are rennovated each year. Nevertheless we follow the aim to consider the structure... More 

Baton Rouge, LA
Level Contributor
191 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

One of the nicer old hotels. Rooms were large with a queen bed and a large, beautiful bathroom including a tub. Air conditioner was a bonus as it was hot and humid. Close to downtown attractions . Food was good and services wonderful.

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Sunshine Coast, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 11, 2015

We were surprised by Innsbruck. Hotel was an old building. Room had a sloping floor but was large and friendly. Staff was great - very helpful with local attractions and getting around. Breakfast was great. We at out or had takeaway (reasonably priced and close by).

Review collected in partnership with Amoma.com

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Marikina, Philippines
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 26, 2015

This quaint hotel is so homey, staff are friendly they even lent me an umbrella the whole time as it was intermittently raining in the whole of Austria, Innsbruck and Salzburg and Vienna. Breakfast was nicely set and nice. Beddings nicely set and comfortable. It was located near our convention site which was the Grauer Hotel. Most of all it... More 

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Iran
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed May 11, 2015

This is a small hotel with very beautiful and romantic interior decoration. It is located just few minutes of walking from the old city, University of Innsbruck and just 5 minutes drive from train station. It has a very beautiful landscape and you can watch the wonderful mountain from your room. We stayed in this hotel for five nights in... More 

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Charlotte, North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 11, 2015

We had a brief visit to Innsbruck and could not have picked a better place to stay. This authentic Austrian hotel has everything you need for a relaxing and comfortable visit in Innsbruck. The staff was extremely accommodating and informative. They recommended delicious local restaurants for us to try and some sights to see while we were there. The breakfast... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed April 3, 2015

I travel quite a fair bit and would say that this is the hotel I am most disappointed with. It could not deliver the promise. My boyfriend and I were contemplating between the Classic and Superior room and in the end decided on the Superior room through booking.com, hugely due to the fact that on the description it indicated that... More 

Was this review helpful? Yes 1
Adler_Betriebe, Inhaber at Romantik Hotel Schwarzer Adler, responded to this review

Dear guest, we are sorry about the misunderstanding with the room description. It was indeed wrong on booking.com and we have already changed it and hope for your understanding. The problem is that booking.com always needs up to 24 hours to change texts within the system. That’s why it wasn’t visible for you after one hour. As you have seen,... More 

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