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Romantik Hotel Schwarzer Adler

Kaiserjaegerstrasse 2 | 6020 Innsbruck, Innsbruck 6020, Austria
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Romantik Hotel Schwarzer Adler
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Romantik Hotel Schwarzer Adler
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227 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baton Rouge, LA
Top Contributor
184 reviews 184 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

One of the nicer old hotels. Rooms were large with a queen bed and a large, beautiful bathroom including a tub. Air conditioner was a bonus as it was hot and humid. Close to downtown attractions . Food was good and services wonderful.

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Sunshine Coast, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

We were surprised by Innsbruck. Hotel was an old building. Room had a sloping floor but was large and friendly. Staff was great - very helpful with local attractions and getting around. Breakfast was great. We at out or had takeaway (reasonably priced and close by).

Review collected in partnership with Amoma.com

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Marikina, Philippines
Contributor
18 reviews 18 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 26, 2015

This quaint hotel is so homey, staff are friendly they even lent me an umbrella the whole time as it was intermittently raining in the whole of Austria, Innsbruck and Salzburg and Vienna. Breakfast was nicely set and nice. Beddings nicely set and comfortable. It was located near our convention site which was the Grauer Hotel. Most of all it... More 

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Iran
Top Contributor
54 reviews 54 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed May 11, 2015

This is a small hotel with very beautiful and romantic interior decoration. It is located just few minutes of walking from the old city, University of Innsbruck and just 5 minutes drive from train station. It has a very beautiful landscape and you can watch the wonderful mountain from your room. We stayed in this hotel for five nights in... More 

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Charlotte, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2015

We had a brief visit to Innsbruck and could not have picked a better place to stay. This authentic Austrian hotel has everything you need for a relaxing and comfortable visit in Innsbruck. The staff was extremely accommodating and informative. They recommended delicious local restaurants for us to try and some sights to see while we were there. The breakfast... More 

Was this review helpful? Yes 1
Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 3, 2015

I travel quite a fair bit and would say that this is the hotel I am most disappointed with. It could not deliver the promise. My boyfriend and I were contemplating between the Classic and Superior room and in the end decided on the Superior room through booking.com, hugely due to the fact that on the description it indicated that... More 

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Adler_Betriebe, Inhaber at Romantik Hotel Schwarzer Adler, responded to this review

Dear guest, we are sorry about the misunderstanding with the room description. It was indeed wrong on booking.com and we have already changed it and hope for your understanding. The problem is that booking.com always needs up to 24 hours to change texts within the system. That’s why it wasn’t visible for you after one hour. As you have seen,... More 

Manchester
Top Contributor
61 reviews 61 reviews
46 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed March 31, 2015

We stayed three nights at the Schwarzer Adler. The hotel is in a great location, about 10 a minute walk from the main station and a just a few minutes walk to the old town. The staff were wonderful, very friendly and professional. Many were dressed in traditional costumes which matched the old style décor at the hotel. Our room... More 

Was this review helpful? Yes 1
New York City, New York
1 review
1 of 5 stars Reviewed March 15, 2015

This hotel is highly over-rated. The only positive things we can say are the front desk staff are efficient and the wi-fi is free. Our visit started with no one to help with the luggage, parking the car and clouds of cigarette smoke rolling over us from the bar/restaurant as we entered. Our room was dark and cold and stuck... More 

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Adler_Betriebe, Inhaber at Romantik Hotel Schwarzer Adler, responded to this review

Dear guest, we thank you for choosing Schwarzer Adler Hotel and thank you for your message. We are so sorry, if you weren't that satisfied with your room during your stay in our hotel. Our hotel has a 500-year old Tyrolean hotel history. All of our rooms are rennovated each year. Nevertheless we follow the aim to consider the structure... More 

Fort Atkinson, Wisconsin
Contributor
20 reviews 20 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed March 1, 2015

I stayed here on business as it was listed in Booking.com under hotels with 'Airport Transfer'....which implies free transfer. Not true..14 Euros...so technically, every hotel has transfer...as it just means they call a taxi for you! Front desk clerk was nice, and said I would take a free beer and call it good...and she politely produced a voucher. At the... More 

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Adler_Betriebe, Inhaber at Romantik Hotel Schwarzer Adler, responded to this review

Dear guest, we thank you for your stay and the feedback and would like to comment on our message in order correct the statement. We clearly indicate on our websites and on all platforms that the airport transfer is at the cost. We also talked to the platform where you booked your stay and they confirmed us that we have... More 

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