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All 71 Innsbruck hotels

Romantik Hotel Schwarzer Adler

4.5 of 5 Hotel   |   Kaiserjaegerstrasse 2 | 6020 Innsbruck, Innsbruck 6020, Austria
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Romantik Hotel Schwarzer Adler
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71%
Ranked #23 of 71 hotels in Innsbruck
Certificate of Excellence 2013
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161 people have reviewed this hotel

Traveler rating
    61
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    30
    9
    10
See reviews for
18
77
9
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Contributor
16 reviews 16 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 8, 2014

Our stay at this hotel was at the end of a very long day -- we had flown from Calgary via London to Munich and then rented a car and drove to Innsbruck. So we were a little tired, and only half of our luggage followed us. Upon arriving, we found out that we had booked a single room and... More

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Alexandra H, Online Marketing Manager at Romantik Hotel Schwarzer Adler, responded to this review

Dear guest from Canada, we thank you very much for your stay in our hotel and the review on this platform. We are happy to hear that you like our rooms and the decoration. We are sorry about the inconveniences, but ensure you that we always do our best to satisfiy our guests. Regarding the stairs we have to say... More

Enschede, The Netherlands
1 review
4 of 5 stars Reviewed March 4, 2014

Stayed in the Schwarzer Adler for three nights in one of their suites on the fifth floor. As mentioned in earlier review, the location of the hotel is excellent, as I had to be at the MCI for a course there. It is located very close to the centre of the wonderfull city of Innsbruck. Welcome at the reception was... More

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Alexandra H, Online Marketing Manager at Romantik Hotel Schwarzer Adler, responded to this review

Dear Peter, We thank you very much for your feedback to our Romantic Hotel Schwarzer Adler. We are happy to hear that you enjoyed your stay so much and that you like our lovely city. Our team is happy that you like our Tyrolean clothes and our individual and personal service, which is of highest importance for us. We are... More

birmingham
Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 21, 2014

I would love to have given this hotel 5 stars. But there were too many little things wrong. Firstly I'll start with the positives. We were upgraded to a business suite. Which was lovely room with fabulous views of the alps on the fifth floor. Lovely comfy bed with plenty of pillows. Mini bar was well stocked and fairly priced.... More

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Alexandra H, Online Marketing Manager at Romantik Hotel Schwarzer Adler, responded to this review

Dear guest, We thank you very much for your feedback to our hotel. It is a pleasure to hear that you were satisfied with our rooms, the minibar and our hotel bar and that you enjoyed your stay in our lovely city. Our hotel has a 500 year old history and due to that we have to accept the existing... More

Australia
Top Contributor
114 reviews 114 reviews
20 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed January 20, 2014

We didn't stay at this hotel but had a most delicious meal here as part of a tour group. It was served downstairs in a section which is over 500 years old if I remember rightly. The service and staff were excellent. So was the atmosphere. I don't know if the restaurant had an actual name.

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Alexandra H, Online Marketing Manager at Romantik Hotel Schwarzer Adler, responded to this review

Dear Zahle, We thank you very much for the evaluation and are happy to hear that you enjoyed your stay in our Schwarzer Adler Restaurant so much. Thank you for the positive feedback regarding our staff and the service - we really do appreciate it. You are right: the section downstairs is a special vaulted cellar - 500 years old!... More

Moscow, Russia
2 reviews
4 of 5 stars Reviewed January 14, 2014

We had a pleasure of staying at this hotel on 03-04/01/2014. We were provided with a very nice room with an extra bed for our 8-years old kid. Th hotel fully meets the requirements of a 4-star hotel: it's clean, comfortable? with polite personnel and the location's very convenient as well. The value for money is great! We will most... More

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Alexandra H, Online Marketing Manager at Romantik Hotel Schwarzer Adler, responded to this review

Dear guest from Moscow, we thank you very much for the kind evaluation and are happy to hear that you completely enjoyed your stay. We are looking forward to welcoming you again in the Romantic hotel Schwarzer Adler and wish you a great and successful start into the New Year 2014! Kind regards from Innsbruck, Your Schwarzer Adler Team More

Roma, Italia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 8, 2014

I stayed in this hotel from December 30th 2013 to January 3rd 2014. We were three couples with children, occupying the rooms numbers 209, 409 and 508. Our experience has been completely negative and we will never come back again. Here are some of the problems we had: 1. The room n. 209 had the heating broken and they never... More

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Alexandra H, Online Marketing Manager at Romantik Hotel Schwarzer Adler, responded to this review

Dear Angelavia, we thank you very much for your feedback to our hotel and are sorry to hear that you didn’t feel that comfortable during your stay. As every feedback from our guests is important for us, we would like to comment on your concerns: Due to fact that heating was broken on the day of check-in, our reception team... More

Veyrier-Du-Lac, France
1 review
4 of 5 stars Reviewed January 6, 2014

Nice hotel, a very good location to visit Innsbruck. Room was spacious and modern and clean with room serviced every day. Staff is really friendly, and the breakfast is really good. I do recommend it.

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Alexandra H, Online Marketing Manager at Romantik Hotel Schwarzer Adler, responded to this review

Dear guest, firstly we would like to thank you for your evaluation on Tripadvisor, we really do appreciate that. Your feedback is of highest importance for us in order to improve our services and offers by every day. We are happy to hear that you enjoyed your stay that much - your feedback is the best motivation for the whole... More

Milan, Italy
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 5, 2014

This hotel it is really cosy. The position is great. The only big problem is the parking not available. Booking to internet the things you must know are: breakfast and parking are not included. The fare that seems extremely good, change when you add everything. For 2 people raises of 45€. We had a double little room, nice, but a... More

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Alexandra H, Online Marketing Manager at Romantik Hotel Schwarzer Adler, responded to this review

Dear Paola, we thank you very much for your feedback to our Romantik Hotel Schwarzer Adler. We are really happy to hear that you enjoyed your stay and the restaurant that much. We really do appreciate that you recommend us. The parking is a public garage and upon availability we can offer a cheaper price of € 12,00 for 24h... More

Alexandria, VA
Top Contributor
74 reviews 74 reviews
40 hotel reviews
98 helpful votes 98 helpful votes
1 of 5 stars Reviewed December 18, 2013

Be warned - complain and suffer the consequences! What an awful place I was first given a room right in front of the elevator so I asked to move to a more private location - mistake! I guess they save a "special" room for people like me. They gave us a cell on the 2nd floor which looked out over... More

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Alexandra H, Online Marketing Manager at Romantik Hotel Schwarzer Adler, responded to this review

Dear Guest, we thank you very much for your feedback to our hotel. We really would like to apologize for the inconveniences and give you some answers to your complaints: As our whole hotel is smoking free we have opened the roof terrace on the 1st floor to our smoking guests. We understand that you were unhappy with that situation... More

Ladysmith, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 14, 2013

This hotel receives rather varying reviews. I can understand why. We were initially given a ghastly room that was oppressively hot and stunk of cigarette smoke - the décor was old and very tired. The receptionist who checked us in was unfriendly and cold. Later in the day I went and spoke to a new receptionist and explained the smoke... More

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Additional Information about Romantik Hotel Schwarzer Adler

Also Known As:
Romantik Hotel Innsbruck
Address: Kaiserjaegerstrasse 2 | 6020 Innsbruck, Innsbruck 6020, Austria
Location: Austria > Austrian Alps > Tirol > Innsbruck
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Airport Transportation
Hotel Style:
#3 Romantic Hotel in Innsbruck
#14 Luxury Hotel in Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Romantik Hotel Schwarzer Adler 4.5*
Official Description (provided by the hotel):
Our historical hotel is located in the city centre, a short walking distance from the most important sightseeings.Rooms: All 32 air-conditioned rooms and 8 theme - suites have an own individual style and are constantly refurbished. Internet is free of charge. Especially popular are the quiet rooms with mountain views and balcony. Restaurant: Our renomated restaurant is offers excellent quality of tyrolean as well as international specialities. How about a romantic candle light dinner in one of our cosy Stuben or on the roof terrace? SPA: Our well-being spa “Crystal Spheres” caters for relaxation and health consciousness. ... more   less 
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