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All 79 Innsbruck hotels

Hotel Neue Post

4.0 of 5 Hotel   |   Maximilianstrasse 15, Innsbruck A-6010, Austria
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Hotel Neue Post
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Ranked #47 of 79 Hotels in Innsbruck
A recent review
5 of 5 stars Reviewed October 31, 2014
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94 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

The hotel was clearly trying to maintain the character & feel, but definitely could do so better with some simple updates. Our fourth floor room was always hot, but opening the window to the beautiful view of the alps wasn't horrible. At one point the light in the entrance to our room fell randomly and shattered all over the room... More 

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4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Two stars is still generous. I've learned to accept as an American that both service and amenities are different in Europe and I can roll with it. However, this hotel has issues without any urgency to find solutions. They are short staffed so standing at the reception desk for 20 minutes isn't uncommon nor is the reception desk's phone not... More 

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Geneva, Switzerland
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 2, 2015

We just spent 3 nights at the Neue Post. Our first impression on arrival was positive, because even though the hotel feels a bit outdated, were were given a nice corner room with a balcony and a large bathroom. We dropped off our bags and went out, but when when we got back after dinner in the evening, we learned... More 

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Senior Contributor
21 reviews 21 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 31, 2014 via mobile

We enjoyed this hotel, it is located an easy walk into the main tourist area and very convenient for the train station. We had a room with balcony. Quite large and well appointed. The breakfast was good with a wide variety including eggs and bacon. But... The best thing about this hotel was the unwavering cheerfulness, helpfulness and friendliness of... More 

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Ambert, Auvergne, France
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 16, 2014

Located in the centre within easy reach of all the action nice friendly staff with a good grasp of English. Nice room very good breakfast including hot food good value for a weekend break or a stopover recommended.

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5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2014

Older quaint hotel in a great location.The staff was very pleasant and helpful. Rooms were clean but a little dated. Breakfast was good. Our wifi worked. I would stay again and recommend it as it added to our experience. Also good value for the price.

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Senior Contributor
28 reviews 28 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 27, 2014

Close to everything! Love the feel of the hotel and the city! Two single beds put together. Only some rooms have air...pick wisely. Breakfast was eager to please but struggled to keep up. Wi-fi was good. Not as friendly as I would have liked but can't go wrong staying here.

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Mumbai, Maharashtra, India
Top Contributor
145 reviews 145 reviews
15 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed July 5, 2014

it is a basic hotel located near the old town section.the exterior gives it a old time feel n we were looking fwd to sumthing impressive.but getting in n we were let down.its decor is old fashioned but needs renovation.the lift barely ccan take few people n luggage.since we were a big group as part of a tour,it took a... More 

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Munich, Germany
17 reviews 17 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 22, 2014 via mobile

Good location. Mediocre hotel. Not very good value for the rates they charge. Some rooms don't have AC so ask for a room with one if you go in summer as it can get warm. Sub standard breakfast. No coffee machines in room and neither do they give water bottles in the rooms.

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Senior Contributor
27 reviews 27 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 3, 2014

The hotel is a three stars disguised as four. The rooms are somewhat dated, but comfortable. The personnel is very kind, and the position is really great, at the margins of the old town. Breakfast is pretty fair, but the internet connection was really poor (anyhow both were included in the price of the room, a somehow demanding but average... More 

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Additional Information about Hotel Neue Post

Address: Maximilianstrasse 15, Innsbruck A-6010, Austria
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Neue Post 4*
Number of rooms: 49
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Also Known As:
Best Western Neue Post
Best Western Innsbruck
Innsbruck Best Western
Hotel Style:
#25 Luxury Hotel in Innsbruck

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