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Hotel Neue Post

Maximilianstrasse 15, Innsbruck A-6010, Austria
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1 room 1 adult
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117 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I love the Neue Post in Innsbruck for it is a cozy and pleasant hotel to stay at - have been visiting for more than 8 years that specific hotel . There is a new group of People working at the hotel and they all seem to be truly very nice and pleasant !!. The rooms are nicely decorated I... More 

Helpful?
Thank alexander d
Guelph, Ontario, Canada
Level Contributor
18 reviews
4 hotel reviews
4 of 5 stars Reviewed September 23, 2015 via mobile

My brother and I made this hotel a last minute booking. It was a fair price and checked off the most important box on my list, which was a central location. It was walking distance to everything in the city center. The lady at the front desk was also very friendly, spoke English well, and was also helpful suggesting things... More 

Helpful?
Thank Cody G
Canberra, Australia
Level Contributor
89 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed August 19, 2015 via mobile

We have stayed at this hotel many times in the past. We have never had a bad experience till 2015. This year our first room had NO hot water and no air conditioning. Because of the lack of any hot water we moved to another room on the same smoke free floor. The new room took over 40 minutes to... More 

Helpful?
Thank denevans

Travelers are raving about these Innsbruck hotels

camarillo, United States
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 8, 2015 via mobile

Our family was excited to stay in a really nice place as described and photos show online. Not even close! Check-in was smooth and the breakfast was nice. That's were the good stuff ends. Old decor, faint smell of smoke throughout, even in our none smoking room. Refrigerator in room had used water bottles and old fruit, drinking cup in... More 

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2 Thank Mark B
Bingley, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 29, 2015

Good clean hotel although rather gloomy corridors but decor very local. We had a good breakfast with a range of hot and cold food. Very well situated for the centre of Innsbruck. Car park although secure with a key card, was open and a couple of streets away.

Helpful?
Thank Jane B
Budapest, Hungary
Level Contributor
122 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed June 28, 2015

Although the building and rooms could use a little update altogether it's not bad. Clean, comfortable, staff is nice and professional. The room/bathroom is not big, still comfrtable. I spent only one night with them and I was completely satisfied. It's pretty close to downtown/old town. There are good pubs and restaurnats nearby.

Helpful?
Thank IvanP_M
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 21, 2015

We had booked to stay seven nights but only managed one. We had booked a superior room with balcony and as it is quoted as a 4 * hotel thought would be fine. Wrong ! The room was nothing special, certainly not a superior room, absolutely boiling hot and there was a miniscule balcony but found it was shared and... More 

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Thank Marian R
Level Contributor
7 reviews
2 of 5 stars Reviewed February 19, 2015 via mobile

The hotel was clearly trying to maintain the character & feel, but definitely could do so better with some simple updates. Our fourth floor room was always hot, but opening the window to the beautiful view of the alps wasn't horrible. At one point the light in the entrance to our room fell randomly and shattered all over the room... More 

Helpful?
Thank Jarmand34
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed February 14, 2015 via mobile

Two stars is still generous. I've learned to accept as an American that both service and amenities are different in Europe and I can roll with it. However, this hotel has issues without any urgency to find solutions. They are short staffed so standing at the reception desk for 20 minutes isn't uncommon nor is the reception desk's phone not... More 

Helpful?
Thank Richard U
Geneva, Switzerland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 2, 2015

We just spent 3 nights at the Neue Post. Our first impression on arrival was positive, because even though the hotel feels a bit outdated, were were given a nice corner room with a balcony and a large bathroom. We dropped off our bags and went out, but when when we got back after dinner in the evening, we learned... More 

Helpful?
Thank PMH114
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