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Hotel Neue Post

Maximilianstrasse 15, Innsbruck A-6010, Austria
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1 room 1 guest
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106 Reviews from our TripAdvisor Community

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Traveler rating
    13
    35
    36
    15
    7
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13
46
8
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canberra, Australia
Level Contributor
78 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have stayed at this hotel many times in the past. We have never had a bad experience till 2015. This year our first room had NO hot water and no air conditioning. Because of the lack of any hot water we moved to another room on the same smoke free floor. The new room took over 40 minutes to... More 

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camarillo, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 8, 2015

Our family was excited to stay in a really nice place as described and photos show online. Not even close! Check-in was smooth and the breakfast was nice. That's were the good stuff ends. Old decor, faint smell of smoke throughout, even in our none smoking room. Refrigerator in room had used water bottles and old fruit, drinking cup in... More 

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Travelers are raving about these Innsbruck hotels

Bingley, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 29, 2015

Good clean hotel although rather gloomy corridors but decor very local. We had a good breakfast with a range of hot and cold food. Very well situated for the centre of Innsbruck. Car park although secure with a key card, was open and a couple of streets away.

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Budapest, Hungary
Level Contributor
122 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed June 28, 2015

Although the building and rooms could use a little update altogether it's not bad. Clean, comfortable, staff is nice and professional. The room/bathroom is not big, still comfrtable. I spent only one night with them and I was completely satisfied. It's pretty close to downtown/old town. There are good pubs and restaurnats nearby.

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 21, 2015

We had booked to stay seven nights but only managed one. We had booked a superior room with balcony and as it is quoted as a 4 * hotel thought would be fine. Wrong ! The room was nothing special, certainly not a superior room, absolutely boiling hot and there was a miniscule balcony but found it was shared and... More 

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Level Contributor
4 reviews
2 of 5 stars Reviewed February 19, 2015

The hotel was clearly trying to maintain the character & feel, but definitely could do so better with some simple updates. Our fourth floor room was always hot, but opening the window to the beautiful view of the alps wasn't horrible. At one point the light in the entrance to our room fell randomly and shattered all over the room... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed February 14, 2015

Two stars is still generous. I've learned to accept as an American that both service and amenities are different in Europe and I can roll with it. However, this hotel has issues without any urgency to find solutions. They are short staffed so standing at the reception desk for 20 minutes isn't uncommon nor is the reception desk's phone not... More 

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Geneva, Switzerland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed January 2, 2015

We just spent 3 nights at the Neue Post. Our first impression on arrival was positive, because even though the hotel feels a bit outdated, were were given a nice corner room with a balcony and a large bathroom. We dropped off our bags and went out, but when when we got back after dinner in the evening, we learned... More 

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Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed October 31, 2014 via mobile

We enjoyed this hotel, it is located an easy walk into the main tourist area and very convenient for the train station. We had a room with balcony. Quite large and well appointed. The breakfast was good with a wide variety including eggs and bacon. But... The best thing about this hotel was the unwavering cheerfulness, helpfulness and friendliness of... More 

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Ambert, Auvergne, France
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 16, 2014

Located in the centre within easy reach of all the action nice friendly staff with a good grasp of English. Nice room very good breakfast including hot food good value for a weekend break or a stopover recommended.

Was this review helpful? Yes 1
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