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Hotel Neue Post

Maximilianstrasse 15, Innsbruck A-6010, Austria
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Hotel Neue Post
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Ranked #49 of 80 Hotels in Innsbruck
A recent review
5 of 5 stars Reviewed October 31, 2014
Criky4
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97 reviews from our community

Traveler rating
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    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 21, 2015

We had booked to stay seven nights but only managed one. We had booked a superior room with balcony and as it is quoted as a 4 * hotel thought would be fine. Wrong ! The room was nothing special, certainly not a superior room, absolutely boiling hot and there was a miniscule balcony but found it was shared and... More 

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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed February 19, 2015

The hotel was clearly trying to maintain the character & feel, but definitely could do so better with some simple updates. Our fourth floor room was always hot, but opening the window to the beautiful view of the alps wasn't horrible. At one point the light in the entrance to our room fell randomly and shattered all over the room... More 

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Travelers are raving about these Innsbruck hotels

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 14, 2015

Two stars is still generous. I've learned to accept as an American that both service and amenities are different in Europe and I can roll with it. However, this hotel has issues without any urgency to find solutions. They are short staffed so standing at the reception desk for 20 minutes isn't uncommon nor is the reception desk's phone not... More 

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Geneva, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 2, 2015

We just spent 3 nights at the Neue Post. Our first impression on arrival was positive, because even though the hotel feels a bit outdated, were were given a nice corner room with a balcony and a large bathroom. We dropped off our bags and went out, but when when we got back after dinner in the evening, we learned... More 

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Senior Contributor
21 reviews 21 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 31, 2014 via mobile

We enjoyed this hotel, it is located an easy walk into the main tourist area and very convenient for the train station. We had a room with balcony. Quite large and well appointed. The breakfast was good with a wide variety including eggs and bacon. But... The best thing about this hotel was the unwavering cheerfulness, helpfulness and friendliness of... More 

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Ambert, Auvergne, France
Contributor
13 reviews 13 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 16, 2014

Located in the centre within easy reach of all the action nice friendly staff with a good grasp of English. Nice room very good breakfast including hot food good value for a weekend break or a stopover recommended.

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Fort Pierce, Florida
Contributor
14 reviews 14 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 11, 2014

Older quaint hotel in a great location.The staff was very pleasant and helpful. Rooms were clean but a little dated. Breakfast was good. Our wifi worked. I would stay again and recommend it as it added to our experience. Also good value for the price.

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Senior Contributor
28 reviews 28 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 27, 2014

Close to everything! Love the feel of the hotel and the city! Two single beds put together. Only some rooms have air...pick wisely. Breakfast was eager to please but struggled to keep up. Wi-fi was good. Not as friendly as I would have liked but can't go wrong staying here.

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Mumbai, Maharashtra, India
Top Contributor
145 reviews 145 reviews
15 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed July 5, 2014

it is a basic hotel located near the old town section.the exterior gives it a old time feel n we were looking fwd to sumthing impressive.but getting in n we were let down.its decor is old fashioned but needs renovation.the lift barely ccan take few people n luggage.since we were a big group as part of a tour,it took a... More 

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Munich, Germany
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 22, 2014

Good location. Mediocre hotel. Not very good value for the rates they charge. Some rooms don't have AC so ask for a room with one if you go in summer as it can get warm. Sub standard breakfast. No coffee machines in room and neither do they give water bottles in the rooms.

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