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All 71 Innsbruck hotels

BEST WESTERN Hotel Neue Post

4.0 of 5 Hotel   |   Maximilianstrasse 15, Innsbruck A-6010, Austria
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Ranked #36 of 71 hotels in Innsbruck
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72 people have reviewed this hotel

Traveler rating
    9
    28
    20
    9
    6
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14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
Essex
Top Contributor
109 reviews 109 reviews
34 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed October 8, 2013

The Hotel Neue Post is right in the city centre on Maximillianstraẞe. It describes itself as Jugendstil and that is true of the décor. There are full size reproductions of Gustav Klimt’s glamorous portraits and mythical creatures painted on doors. The main staircase is painted dark red and those who do not recognise Jugendstil as the darker, Germanic equivalent of... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 24, 2013

I've stayed here in august with my two daughters , driving from Italy. No complaints to report as breakfast was good , our room was clean & staff was helpful. It's a bit expensive though but it's conveniently located if you get to Innsbruck by car.

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Neuchatel, Switzerland
Contributor
20 reviews 20 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 25, 2013

I booked the room in the hotel for a weekend and I had a room 305. Photos of the hotel on the web are far more grandiose than the hotel itself. No free parking included and since it was a weekend you can park your car for free from Saturday afternoon for free in any little streets around the hotel.... More

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London
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 31, 2013

The receptionist at Neue Post made a real difference to our experience. We were staying in Innsbruck to be close to a family member in Innsbruck hospital (which is a 5 min walk away). My girlfriend's mother stayed for a week by herself and the receptionist went out of her way to make sure she had everything she needed. The... More

Was this review helpful? Yes 1
Stavanger, Norway
1 review
2 of 5 stars Reviewed July 24, 2012

We found the hotel in the evening traveling with a car. They told us its free parking outside with the blue lines. After circling the streets several times we gave up, as they all were full. This is something the hotels should know before sending us around! Then they recomended to park where the was a stop forbidden sign! I... More

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Phnom Penh
Contributor
16 reviews 16 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 21, 2012

We booked in for one night passing through. The receptionist was lovely, room basic and quite small but clean and comfortable bed. We had our evening meal in the restaurant downstairs.. The waitress was wonderful as was the food. Returned to the same restaurant for breakfast which was included.. Again wonderful service. Hotel is nothing flashy but an overall good... More

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Pittsburgh Pa
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 14, 2012

We stayed in late April for one night. Have had good experiences with Best Western throughout Europe over the years, so reserved a night in Innsbruck. The staff was nice, family run hotel and very accomodating. But the shower was so hard to control that you either froze or risked getting burned. We travel constantly as does my adult daughter-... More

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Toronto, Canada
Top Contributor
68 reviews 68 reviews
44 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed July 10, 2012

A passable 3 star property out of its league in the 4 star bracket it is presently placed. Despite good staff service, a decent breakfast and a central location close to the action, we were disapointed by the mediocre sized rooms and especially, as noted repeatedly, by the absence of a vigorous A/C to temper the heat and stimulate our... More

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Tacoma, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 3, 2012

The website claims the rooms have AC, but what they don't tell you is only the 5th floor has AC, and when you check in, you have to pay 10 EUROS per person per night to "upgrade" to the 5th floor. Without it, the rooms are too hot and unbearable in summer. Four star hotel my butt! The breakfast was... More

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Bergamo, Italy
Top Contributor
145 reviews 145 reviews
47 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed July 2, 2012

Trip back from Salzburg and I stopped overnight in Innsbruck. No reservation and I found a single room at Hotel Neue Post, best western chain. Very small room and very warm one, so warm that no way to switch off air conditioner to sleep without its noise. I would to say, anyway, that this Hotel is in the average. Breakfast... More

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Additional Information about BEST WESTERN Hotel Neue Post

Also Known As:
Best Western Neue Post
Best Western Innsbruck
Innsbruck Best Western
Address: Maximilianstrasse 15, Innsbruck A-6010, Austria
Location: Austria > Austrian Alps > Tirol > Innsbruck
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Restaurant Room Service
Hotel Style:
#19 Luxury Hotel in Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel Neue Post 4*
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