We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 80 Innsbruck hotels

BEST WESTERN Hotel Neue Post

4.0 of 5 Hotel   |   Maximilianstrasse 15, Innsbruck A-6010, Austria
Hotel amenities
BEST WESTERN Hotel Neue Post
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save Saved
You added BEST WESTERN Hotel Neue Post to your Saves list
48%
Ranked #41 of 80 Hotels in Innsbruck
A recent review
4 of 5 stars Reviewed September 16, 2014
Jacqui S Ambert, Auvergne, France
Write a Review

82 reviews from our community

Traveler rating
    10
    29
    29
    8
    6
See reviews for
12
31
6
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (82)
  • Mar-May only
    (18)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (19)
All months
Ambert, Auvergne, France
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 16, 2014

Located in the centre within easy reach of all the action nice friendly staff with a good grasp of English. Nice room very good breakfast including hot food good value for a weekend break or a stopover recommended.

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2014

Older quaint hotel in a great location.The staff was very pleasant and helpful. Rooms were clean but a little dated. Breakfast was good. Our wifi worked. I would stay again and recommend it as it added to our experience. Also good value for the price.

Was this review helpful? Yes
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 27, 2014

Close to everything! Love the feel of the hotel and the city! Two single beds put together. Only some rooms have air...pick wisely. Breakfast was eager to please but struggled to keep up. Wi-fi was good. Not as friendly as I would have liked but can't go wrong staying here.

Was this review helpful? Yes
Mumbai, Maharashtra, India
Top Contributor
92 reviews 92 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 5, 2014

it is a basic hotel located near the old town section.the exterior gives it a old time feel n we were looking fwd to sumthing impressive.but getting in n we were let down.its decor is old fashioned but needs renovation.the lift barely ccan take few people n luggage.since we were a big group as part of a tour,it took a... More

Was this review helpful? Yes
Singapore, Singapore
Contributor
13 reviews 13 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 22, 2014 via mobile

Good location. Mediocre hotel. Not very good value for the rates they charge. Some rooms don't have AC so ask for a room with one if you go in summer as it can get warm. Sub standard breakfast. No coffee machines in room and neither do they give water bottles in the rooms.

Was this review helpful? Yes
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 3, 2014

The hotel is a three stars disguised as four. The rooms are somewhat dated, but comfortable. The personnel is very kind, and the position is really great, at the margins of the old town. Breakfast is pretty fair, but the internet connection was really poor (anyhow both were included in the price of the room, a somehow demanding but average... More

Was this review helpful? Yes
Northern Ireland
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 28, 2014

On the outside looking in, the building looks impressive. However, once you step inside the decor lets it down. Very dated and in need of a spruce up. Apart from that, it's hard to fault, although the breakfast could be better. The staff were friendly and helpful and its location was just about perfect. It's just a short walk to... More

Was this review helpful? Yes
Bangalore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 7, 2014

This is located near the city center. The room I was in had a good mountain view. My room was close to the lifts and could hear the squeaks in the middle of the night. Try to take rooms away from the lifts. Breakfast was good, but was the same spread all through the week we stayed there.

Was this review helpful? Yes
Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 of 5 stars Reviewed May 4, 2014

Staff: friendly, helpful, tells you everything you need about Innsbruck. Rooms: clean, large (I stayed at top floor with balcony joined with another room, I dunno the others), not much TV channels, large toilet, some mountain views WiFi: free (Medium speed) Breakfast: multi choices (early better, can take it to room). Location (walking): 5mins from center, 10mins from center, 2mins... More

Was this review helpful? Yes
Stuttgart, Germany
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 29, 2014

This Best Western in Innsbruck is nicely located, has a decent breakfast, friendly employees, and is well-maintained. Our double room was clean and functional, but nothing spectacular. However, I should say that we arrived at about 2 am on a Saturday evening, without a reservation (spontaneous road trip from Germany to Austria), so we were lucky to find a place... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Hotel Neue Post? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Hotel Neue Post

Address: Maximilianstrasse 15, Innsbruck A-6010, Austria
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel Neue Post 4*
Number of rooms: 49
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Orbitz, Odigeo, TripOnline SA and Tingo so you can book your BEST WESTERN Hotel Neue Post reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Neue Post
Best Western Innsbruck
Innsbruck Best Western

57 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (2)
Viewed
Dining (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Bathroom (1)
Viewed
Hotel & grounds (12)
Viewed
Dining (5)
Viewed
Room/suite (14)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay