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BEST WESTERN Hotel Mondschein

Certificate of Excellence
Mariahilfstrasse 6, Innsbruck A-6010, Austria
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BEST WESTERN Hotel Mondschein
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Ranked #11 of 80 Hotels in Innsbruck
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
enncle Newcastle upon Tyne, United Kingdom
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489 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle upon Tyne, United Kingdom
Level Contributor
290 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

my partner and I booked this hotel and were very impressed with its location. staff very friendly, quick check in, and helpful, informative of city and surrounding areas. room not massive but spotless. bathroom very clean and tea and coffee facilities. lovely olde wordly stairway. will recommend to friends and family who are visiting for location alone. breakfast area great... More 

Was this review helpful? Yes
hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, what a pleasure for us reading your loveley review! Wa re all happy and send you our very best regards from Innsbruck! More 

Level Contributor
8 reviews
4 of 5 stars Reviewed 4 days ago NEW

Unbeatable location, easy access to Altstadt where there are good restaurants and attractions. Room was very comfortable but a little stuffy as air-con was weak. Wifi is great and stable. Staff is very friendly. Highly recommend this hotel.

Was this review helpful? Yes
hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, thank you very much for your kind review and your friendly words! We are working to improve the efficiency of our ventilation system, which works perfectly in almost all rooms, but is maybe a little to weak in our family rooms, which are very large and more difficult to cool down. More 

London, United Kingdom
Level Contributor
527 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 316 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Situated on the banks of the River Inn it’s a mere stroll across the bridge to the centre of town. We arrived by train and the hotel was situated a 25 minute walk from the station of a short taxi ride. Our room (46) was situated at the rear of the building overlooking a road and Chinese restaurant, probably not... More 

Was this review helpful? Yes 1
hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Thank you so much! What a wonderful review! We feel very honoured. More 

Kefar-Sava, Israel
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Perfect(!!!) location, very quite (we took a small twin room, the window to the back street), clean. Rich breakfast, everything fresh. Friendly and polite staff. Accessible by car (they have a free parking if you book via their own website), by bus or on foot from Railway station (about 15 minutes walk with suitcase, no rush). The only minor con... More 

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Halifax, Nova Scotia
Level Contributor
113 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed 1 week ago

Located directly across the river from the historical centre of Innsbruck the hotel is in a great position for exploring the city. Staff were super friendly and helpful at check in and even helped us park our car in their garage which is located in a separate building behind the hotel. The rooms were large, clean, and modern. My only... More 

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hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, we thank you for your review and are pleased to hear that you enjoyed your stay with us. We will certainly consider your points of critics and do our very best to improve our services as well as possible in the future: Our coffee machine is brand new and can also make espresso, but we also serve coffee... More 

Oslo, Norway
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

As a young medical student I spent almost one year in Innsbruck, and being a skijumper from Norway I was invited to join the Tirolian Team. I learned to love Innsbruck and Tirol, and every year since I try to visit the region bringing family and friends along. We have had the pleasure to stay in Hotel Mondschein 5 times,... More 

Was this review helpful? Yes
hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear Dr. Lereim, it is always a great pleasure to welcome you as our guest and we really hope that you will come back many times in the future! Thank you from all of us for your friendly words, we really appreciate this. See you next year! More 

Paarl, South Africa
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

My daughter and I had a lovely stay at Mondschein. We had an upper floor room with a view of the old town and the mountains which we enjoyed a lot. The room was well apointed and comforable, and the hotel is well-situated on the riverbank and close to main attractions.

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Thank you very much for being our guests and for writing this wonderful review! More 

Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed at the Best Western Hotel Mondshein in Innsbrück, Austria for one night in May 2015 and we thoroughly enjoyed the experience. The hotel was located on the river that runs through the heart of town and is within convenient walking distance to most attractions. The old town is just across the nearby bridge. The room was well-appointed and... More 

Was this review helpful? Yes
hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, we thank you very much for your kind words and are happy to hear that you enjoyed your stay with us! Best regards from Innsbruck! More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The first confrontation in each hotel is very important. The girl at the reception, which sadly I can't recall her name, was very friendly and even before I ask she started explaining about the city and places to visit. unfortunately we only stayed one night but we'll certainly go back and stay there again.

Was this review helpful? Yes
hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Dear Sir, we would be really very pleased to welcome you again in our hotel! We are thankful for your kind words and send you our very best regards! More 

Sorrento BC Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights and were very pleased. Overlooks the river and bridge which leads to the downtown area of Innsbruck. Semi friendly desk staff on the day we checked in. Rooms are very nice and clean. Breakfast was good and made even better by Maria who greated us at the breakfast room and provided excellant along with a lot... More 

Was this review helpful? Yes
hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Thank you very much - we hope you had a good trip back home and will keep your visit in Innsbruck in your mind! More 

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