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All 80 Innsbruck hotels

BEST WESTERN Hotel Mondschein

4.0 of 5 Hotel   |   Mariahilfstrasse 6, Innsbruck A-6010, Austria
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Ranked #10 of 80 Hotels in Innsbruck
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
John B Brisbane, Australia
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396 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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Brisbane, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We had a family room which was spacious and included 2 bedrooms and 2 bathrooms. The hotel is right next to the river and an easy walk to the Christmas markets and Old Town. The restaurant for breakfasts was also a nice spot and a good spread. Hotel is from 1473 (approx?) and had a good feel to it. We... More 

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south wales
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Just spent two nights at this wonderful hotel. Hotel was potlessly clean and in a prime location. Just a short walk to the old town and the Christmas markets. The staff on reception were extremely helpful and very friendly nothing was too much bother. The gentleman in the bar was also very friendly. Rooms.. stayed in room 34 and friends... More 

Was this review helpful? Yes 1
hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, we really want to say thank you for your wonderful review! It is good to hear that you enjoyed your stay so much and we hope to see you again very soon! We wish you a Merry Christmas and a Happy New Year and send you our very best regards. More 

Italy
Senior Contributor
48 reviews 48 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were overall very happy with our stay at Hotel Mondschein. In fact, we found it to be better, in terms of facilities and amenities, than other Best Western hotels we've stayed at over the years. We had no problem at all finding the hotel following the directions provided on the website, even though we have no sat-nav. We were... More 

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, what a pleasure for all of us to read your wonderful review! We are so pleased to hear that you really enjoyed your stay with us, this is the most important thing for us.We really hope to see you again and in the meantime wish you all the best and a Merry Christmas! More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights in a single room. The room was very comfortable and clean with a great view of the mountains. The city is stunning and the hotel is situated right next to the river with stunning views in all directions. A 2 min walk to the Old Town/bus stops and about a 20 min walk to the... More 

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hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, we thank you very much for your consideration and your positive review on your stay with us. Regarding our breakfast: we bake our bread and pastries every morning, so they should be always top fresh. We are sorry to hear that you did not have this impression and will certainly very careful when baking in the future. More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The location of this hotel is definitely the aspect to shout about - just over the bridge from the town centre and a short 2 minute walk. The bedrooms are small but cosy and clean, the staff very helpful, and the breakfast was great. Worth noting that if you are bringing a car here, you will need to look up... More 

Was this review helpful? Yes 1
hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, we thank you very much for your positive review and send you our very best regards from Innsbruck! More 

Moscow, Russia
Top Contributor
63 reviews 63 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 10, 2014

In the hotel we've received all the services we'd expected: the suite accommodated our family very nicely and breakfast was absolutely satisfactory as it shold be in Austria, actually. Very useful after a walk through the cold city was the small tray with the kettle and tea bags. Warning: be very careful with the keycards as they can easy crack... More 

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, thank you very much for your comments on your stay in our hotel - we are glad that you enjoyed your stay with us and also took advantage od our free tea- and coffee making facilities. More 

Berlin, Germany
Senior Contributor
45 reviews 45 reviews
44 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed November 7, 2014

If you usually stay in small bed and breakfast guesthouses this will be a good place for you. However, if you like 4-star hotels with international standard probably you will be disappointed. Pro: Nice old building, very centrally located - this is in my view the main reson why most people like this hotel Staff is very friendly and familiar... More 

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, first of all we want to thank you for your review. Critics are important to always improve quality and service. We are sorry that you were disappointed with your stay and could not share the positive opinion of other travellers. Our hotel is a protected historical building from 1473 and has to be maintained in its original structure.... More 

Charleston, South Carolina
Top Contributor
123 reviews 123 reviews
19 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed November 2, 2014

We stayed for two nights. The location, literally steps away from the major bridge and a very short distance from the city center, is terrific. The rooms and breakfast are standard, not bad but nothing special. We had one superb staff member, Lena, who helped us a lot with tourist things and made two dinner reservations for us that were... More 

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hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, we thank you very much for your kind review and your positive comments on your stay in our hotel! We all send you best regards from Innsbruck and hope to see you back again! More 

Minnesota / Isle of Man
Top Contributor
83 reviews 83 reviews
14 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed October 25, 2014

We stayed at the Mondschein on the recommendation of Austrian friends, and were well pleased with the choice. We especially liked the location, on the river, with easy access across the Innbrücke (bridge over the Inn) to the Alt Stadt, and great views. There is, however, a downside to the hotel's location. It is virtually at the intersection of Mariahilfstrasse... More 

Was this review helpful? Yes 1
hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, we really thank you for your lovely and detailed review, which is a perfect description of our hotel! Only one thing regarding the noise: our hotel also offers rooms (room type "Classic") which face the inner courtyard and are completely silent, but do not offer a nice view. So, if you want to sleep with your windows open,... More 

Earth City, Missouri
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 12, 2014

The rooms are a little old, but charming. The views of the street and Austrian buildings are nice. The staff is pleasant, but most don't speak English. You can get out of the hotel and walk to get to the city centre quite easily.

Was this review helpful? Yes
hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, first of all we want to thank you for your friendly review on your stay in our hotel. We are only a little confused on your comment ("most of the staff don't speak English"), because the only persons who do not speak English in our hotel are our room maids. All the rest of our staff speak English... More 

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Additional Information about BEST WESTERN Hotel Mondschein

Address: Mariahilfstrasse 6, Innsbruck A-6010, Austria
Phone Number:
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel Mondschein 4*
Number of rooms: 31
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Also Known As:
Best Western Mondschein
Best Western Innsbruck
Innsbruck Best Western
Hotel Style:
#2 Ski-In / Ski-Out Hotel in Innsbruck
#4 Family Hotel in Innsbruck
#7 Luxury Hotel in Innsbruck
#15 Romantic Hotel in Innsbruck

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