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All 80 Innsbruck hotels

BEST WESTERN Hotel Mondschein

4.0 of 5 Hotel   |   Mariahilfstrasse 6, Innsbruck A-6010, Austria
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BEST WESTERN Hotel Mondschein
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Ranked #10 of 80 Hotels in Innsbruck
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Chucho U Mexico City, Distrito Federal, Mexico
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427 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mexico City, Distrito Federal, Mexico
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We came for one night and the staff was really helpful, helped us a lot. With the check in, they told us about what to do in Innsbruck and also they helped us with breakfast when we had to leave really early in the morning. The staff really care for your problems and make them theirs.

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, we are very happy to hear that you appreciated our service so much, it was a real pleasure for us! We hope to see you again in the future and send you our very best regards. More 

Leipzig, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

highly recommended hotel, very good deal for the price, nice clean rooms, good quality beds, very nice bathrooms, modern but still charming. breakfast was very nice, lots of selection. small bar offers drinks and pizza.

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, we thank you very much for your nice review and are happy to hear that you enjoyed your stay with us! We hope to see you again and send you our very best regards from Innsbruck. More 

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Best Western Hotel Mondschein is located in the centre of Innsbruck right on the river. It's the perfect location to explore Innsbruck from. Hotel rooms are very comfortable with everything you could need and the breakfast is fantastic. Hotel staff very friendly and helpful. If you are arriving by train then it's about a 20 to 25 minute walk... More 

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, we are glad to hear that you liked your stay and let other travellers know! Thank you and greetings from Austria! More 

Cardiff, United Kingdom
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location , this hotel is just the other side of the river from the old town. The rooms are basic but clean. There is a small bar that is very friendly.The breakfast is also basic but good. The staff are very helpful, if you travel by car then book a space in the hotels small garage. Tip if you... More 

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Thank you very much for your kind review! We also admired your lovely photos from your stay in Innsbruck and are sure that other travellers will appreciate them very much! More 

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is in a very convenient place, across the river from the main part of the old town. Helpful staff and pleasant comfortable rooms with a spacious bathroom and separate toilet. Great choice at breakfast. There is a bar annexed to the side with friendly bar staff

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California
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 28, 2015

The hotel is right across the river from the shopping area. The room was clean but just a little dated. Get a city view room and you won't be disappointed. Breakfast was simple but good. Parking is a little complicated. You have to park in a garage down the street. All in all a good value hotel.

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, thank you very much for choosing our hotel and writing a review! Our guests' opinion is very important for us. Our hotel is a historical building from 1476 and has it's charme and atmosphere exactly because of this. We are very lucky to have a private and safe parking garage in the very center of Innsbruck, even if... More 

WEST SUSSEX
Top Contributor
53 reviews 53 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 23, 2015

Stayed here for a few nights whilst visiting the area. On arrival the receptionist that greeted us was very unwelcoming and not very helpful, the others we encountered during our stay were the opposite. We had paid for a city view room and it did not disappoint with great views from 4th floor and not much noise from road due... More 

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, thank you very much for being our guest and for writing a review! We are glad that you liked so many things and ensure you that we are taking seriously your points of critics. We hope to welcome you again and send you our very best regards! More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 16, 2015

We had the good luck of picking this hotel over others. Its location on the river opposite old town was perfect for walking everywhere around this stunning town. Breakfast was great especially if you can get a table beside the window for views of the river. They also have a great bar which we sat in for to long one... More 

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, thank you so much for your lovely review from all of our staff! We hope the rest of your trip was as pleasant as your stay in Innsbruck and hope to see you again one day! More 

Chichester, United Kingdom
Top Contributor
118 reviews 118 reviews
70 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed January 16, 2015

I was surprised by what I found after reading all the positive reviews on here, and maybe we just had some bad luck. But on arrival, we were greeted by a really miserable and rude lady. Then, on entering our twin room at the back of the hotel, I felt like I was in a nice hostel! It was a... More 

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hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, we really want to apologize for any inconvenience and ensure you that we are taking serious all your critics. We will try our very best to make sure that any mistakes will not happen again in the future and send you our very best regards. More 

South Africa
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 of 5 stars Reviewed January 16, 2015

Wonderful location, clean and spacious - such a comfortable bed and linen. Travelled with a family with 2 adult children. We had a Deluxe 4 sleeper room which had a view of the river and the town - it was a beautiful view. The service was friendly and hotel so clean. The breakfast was excellent with variety and delicious. Very... More 

Was this review helpful? Yes
hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, we thank you very much for your lovely review and are happy you had such a pleasant stay with us! Very best regards from Innsbruck. More 

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Additional Information about BEST WESTERN Hotel Mondschein

Address: Mariahilfstrasse 6, Innsbruck A-6010, Austria
Phone Number:
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel Mondschein 4*
Number of rooms: 31
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Also Known As:
Best Western Mondschein
Best Western Innsbruck
Innsbruck Best Western
Hotel Style:
#2 Ski-In / Ski-Out Hotel in Innsbruck
#4 Family Hotel in Innsbruck
#7 Luxury Hotel in Innsbruck
#16 Romantic Hotel in Innsbruck

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