We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 79 Innsbruck hotels

BEST WESTERN Hotel Mondschein

4.0 of 5 Hotel   |   Mariahilfstrasse 6, Innsbruck A-6010, Austria
Hotel website
Hotel amenities
Special Offer
SAVE UP TO 20%
BEST WESTERN Hotel Mondschein
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added BEST WESTERN Hotel Mondschein to your Saves list
Ranked #10 of 79 Hotels in Innsbruck
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Gloryhornetboy08 WEST SUSSEX
Write a Review

417 reviews from our community

Traveler rating
    169
    186
    49
    10
    3
See reviews for
117
170
20
24
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (417)
  • Mar-May only
    (73)
  • Jun-Aug only
    (110)
  • Sep-Nov only
    (118)
  • Dec-Feb only
    (116)
All months
WEST SUSSEX
Top Contributor
53 reviews 53 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for a few nights whilst visiting the area. On arrival the receptionist that greeted us was very unwelcoming and not very helpful, the others we encountered during our stay were the opposite. We had paid for a city view room and it did not disappoint with great views from 4th floor and not much noise from road due... More 

Was this review helpful? Yes
hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, thank you very much for being our guest and for writing a review! We are glad that you liked so many things and ensure you that we are taking seriously your points of critics. We hope to welcome you again and send you our very best regards! More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had the good luck of picking this hotel over others. Its location on the river opposite old town was perfect for walking everywhere around this stunning town. Breakfast was great especially if you can get a table beside the window for views of the river. They also have a great bar which we sat in for to long one... More 

Was this review helpful? Yes
hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, thank you so much for your lovely review from all of our staff! We hope the rest of your trip was as pleasant as your stay in Innsbruck and hope to see you again one day! More 

Chichester, United Kingdom
Top Contributor
118 reviews 118 reviews
70 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago

I was surprised by what I found after reading all the positive reviews on here, and maybe we just had some bad luck. But on arrival, we were greeted by a really miserable and rude lady. Then, on entering our twin room at the back of the hotel, I felt like I was in a nice hostel! It was a... More 

Was this review helpful? Yes
hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, we really want to apologize for any inconvenience and ensure you that we are taking serious all your critics. We will try our very best to make sure that any mistakes will not happen again in the future and send you our very best regards. More 

South Africa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Wonderful location, clean and spacious - such a comfortable bed and linen. Travelled with a family with 2 adult children. We had a Deluxe 4 sleeper room which had a view of the river and the town - it was a beautiful view. The service was friendly and hotel so clean. The breakfast was excellent with variety and delicious. Very... More 

Was this review helpful? Yes
hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, we thank you very much for your lovely review and are happy you had such a pleasant stay with us! Very best regards from Innsbruck. More 

UK
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

...coffee is hard to come by. The lady who serves it is scarce. A firs jug is possible after a visit to the kitchen.......a little more........ Got to get to the airport. Similarly, the Internet while free and fast is also very quick to log you out. These two details made a very pleasant stay frustrating.

Was this review helpful? Yes
hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, first of all we want to thank you for writing a review - your opinion is very important for us to improve and to avoid mistakes in the future. Please accept our sincere apologies for any inconvenience you had regarding your experience at breakfast (we already talked to the breakfast staff) and the problems you had with your... More 

uk
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

New year fireworks from the room. River and city views. Fantastic service at front desk and in breakfast room. Don't stay here to ski though. Find a hotel up the mountain. Ice rink in town center fun too

Was this review helpful? Yes 1
hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, thank you for staying with us! We are glad that you liked our hotel and also the city. During your stay unfortuantely there was not much snow, but now winter is back and the snow conditions in all ski resorts in and around Innsbruck are perfect! More 

Michigan
Contributor
20 reviews 20 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice hotel in a great location. Staff was helpful, parking garage is very nice. Room was comfortable and unique. Very clean. Great view from front rooms. Easy walk top everything you need to see in Innsbruck. Will be back.

Was this review helpful? Yes
hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Thank you so much for your fantastic review! And we really hope to see you back here with us! More 

chelles 77500
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

marvelous town , feeling good , very decored for christmas the hotel was very very well the breakfast very good and complete , people of the hotel very kind and hopeful the hotel is very clean and peaceful , the room for breakfast very large and tipish of tyrol style

Was this review helpful? Yes
hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, what a pleasure to hear that you enjoyed your time in Innsbruck so much! We thank you very much for your kind review and wish you all the best for 2015! More 

1 review
5 of 5 stars Reviewed December 21, 2014 via mobile

Stayed for four days, wish it had been longer. Every single member of staff were polite, friendly and helpful (we asked lots of questions!). Nice location for getting into town with clean rooms and modern bathrooms. When we come back to Innsbruck I will not look anywhere else for a room, straight to Best Western Mondschein for our family.

Was this review helpful? Yes
hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, what a pleasure for us to read your wonderful review! We are really happy that you enjoyed your stay with us so much and look forward to your next stay! We wish you a very Merry Christmas and all the best for the New Year. More 

Top Contributor
152 reviews 152 reviews
46 hotel reviews
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed December 20, 2014 via mobile

This is an excellent choice located near the old town centre on the opposite side of the River Inn. it is no more than 500 yards across the bridge. Great rooms, good free wifi, excellent breakfast in atmospheric breakfast room, good bar and fantastic staff. We stayed as a family of 5 and found it to be an excellent choice... More 

Was this review helpful? Yes
hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, we want to thank you for writing a review and especially for such a positive review! We are happy you had a wonderful time in Innsbruck and wish you a very Merry Christmas and a Happy New Year! More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN Hotel Mondschein? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Hotel Mondschein

Address: Mariahilfstrasse 6, Innsbruck A-6010, Austria
Phone Number:
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel Mondschein 4*
Number of rooms: 31
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Cheap Tickets, Hotels.com, Priceline, Travelocity, Despegar.com, Hotel.de, TripOnline SA and Odigeo so you can book your BEST WESTERN Hotel Mondschein reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Mondschein
Best Western Innsbruck
Innsbruck Best Western
Hotel Style:
#2 Ski-In / Ski-Out Hotel in Innsbruck
#4 Family Hotel in Innsbruck
#7 Luxury Hotel in Innsbruck
#15 Romantic Hotel in Innsbruck

170 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (124)
Viewed
Room/suite (37)
Viewed
Bathroom (10)
Viewed
View from room (14)
Viewed
Hotel & grounds (29)
Viewed
Dining (5)
Viewed
Pool/beach area (3)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Hotel & grounds (8)
Viewed
Room/suite (6)
Viewed
Dining (4)
Viewed
Bathroom (2)
Viewed
Other (26)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay