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BEST WESTERN Hotel Mondschein

Certificate of Excellence
4.0 of 5
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Mariahilfstrasse 6, Innsbruck A-6010, Austria
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Ranked #8 of 80 Hotels in Innsbruck
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Aimlessinafrica Melbourne, Australia
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458 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed recently at the Best Western. The staff were very helpful. The hotel is located directly opposite the Old City - very useful. Our room was on the street, but was reasonably quiet. Breakfast was standard Austraian fare.

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Sutton Coldfield, United Kingdom
Level Contributor
172 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 253 helpful votes
3 of 5 stars Reviewed 1 week ago

Great location. Car park can be tricky to get into, so be aware if you have a larger than average car, although I have seen smaller car parks! The hotel room was ok, bathroom was great, but small, but the room furniture looked a bit dated, especially when you compare it to the pictures on the website. The stars on... More 

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Katonah, New York
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel in beautiful Innsbruck is near everything. Just across the bridge from the Old Town area, it is a nice place. Our room was small, but clean. We faced the back of the hotel and our view was a Chinese restaurant. Nevertheless, the best part of this place, other than being in a beautiful location, was the people who... More 

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Edmonton, Alberta
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We enjoyed our three night stay very much; the weather was great and we had enough time to explore the city and area. Our window opened to a fabulous view of the river and downtown area, and the room was clean and well-maintained. Breakfast was ample with a good variety of items, and we found the staff, especially at reception,... More 

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Just let's say thank you so much! We are happy that you enjoyed your stay and hope to see you back one day! More 

Melbourne, Australia
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We really liked the look & location of this Hotel, but as our room faced the view of the canal & old town, we had street noise all night long as the room was so hot & stuffy we had to sleep with the window open. The pillows were also the worst we had experienced in our 11 days of... More 

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear Madam, first of all thank you for being our guest and for writing a review. It is important for us to know how to improve our service and quality. Regarding your critics we want to tell you that we are really very sorry that you did not enjoy your stay as you expected to. As you wrote, you found... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Wonderful hotel across the river from the Golden Dachnes. Convenient location, within walking distance of most of the area tourist attractions. Hotel employees were pleasant and very helpful. Room was spacious and comfortable, we were traveling with our teenage son so comfort was important.

Review collected in partnership with Best Western

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Thank you very very much - we are happy! It would be very nice to see you again! More 

Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed May 26, 2015

A nice modern hotel in an old building. Friendly staff, good room. Price including breakfast in a nice old room, free parking and free wifi. Walk out of the frond door into the city centre. Even eithout reservation we could stay.

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Orange, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 5, 2015

Only stayed for 1 night but wish I could have had longer. Breakfast was great and my room was quiet and for a single room was really large...bathroom was outstanding and shower was huge!! Parking is a challenge...but a huge car park is a short walk across the bridge and it was close enough. Town is a very short walk... More 

Was this review helpful? Yes 1
hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, we really thank you for your lovely review and hope that next time you come to Innsbruck you can stay a little longer! Driving and parking in the center of Innsbruck is not easy, and so we feel very lucky to have a private hotel garage for our guiests. More 

Adelaide, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 4, 2015

Lovely old building with renovated bathrooms and small comfortable rooms: - Fantastic views whereever you looked. Nice garage which was provided free if you book directly through the Hotel website. A great place for visiting Innsbruck within walking distance of most things.

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear customer, thank you very much for your review! We are glad that you appreciated our hotel and its services. We hope you had a good trip back home and send you greetings from Innsbruck! More 

London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed April 29, 2015

The hotel has an excellent location. It is a 5 minute walk from the old historic town centre. We took a family room. It had 4 single beds. It was a very spacious room and the beds were very comfortable. Breakfast was also decent with a choice of hot food too. The only flip side is parking. If you have... More 

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear customer, we thank you very much for your poitive review and would really appreciate your next visit in our hotel! For your next stay please note that we do have a private parking garage close to our hotel (100 metres distance) and we will be glad to assist you parking your car. More 

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