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BEST WESTERN Hotel Mondschein

Certificate of Excellence
Mariahilfstrasse 6, Innsbruck A-6010, Austria
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1 room 1 guest
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BEST WESTERN Hotel Mondschein
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510 Reviews from our TripAdvisor Community

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Traveler rating
    208
    231
    57
    11
    3
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154
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28
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
  • All months
    (510)
  • Mar-May only
    (97)
  • Jun-Aug only
    (172)
  • Sep-Nov only
    (118)
  • Dec-Feb only
    (123)
All months
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Family of 5 with 3 young children , got a nice big room with a view of the old town over the river . Secure parking round the corner bit expensive.Just a short walk over the bridge to the lovely buildings of the old town. Limited on food options but there is plenty of choice in the town 2 minutes... More 

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London, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel for 3 nights with our 2 children. The staff were very courteous and helpful and helped carry our bags up to our room. Our room was on the top floor with a super view of river and surrounding mountains. Room was spacious, both our children has their own bed. Bathroom was large. The location is... More 

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Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

1) room is average size, clean and comfortable. Also it was river view 2) staff are freindly, helpful and informative. 3) the parking are chargable. Also, it is hard get there so always one of the staff guided us in and out. 4) location is fantastic. Just next to the old town.

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Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good location, Rooms are very clean and having excellent views. Front Desk Staff is very helpful, Breakfast is good. Wifi connectivity slow in the rooms, may be due to poor signals, over all a good hotel, recommended.

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Montgomery, Texas
Level Contributor
141 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location! This hotel has a great location just across the bridge from Old town Innsbruck. It is in a row of cute shops and hotels just beside the river. We had a room overlooking the river and the very was great. They offer a breakfast with your stay and it is quite good. The only downfall that we had... More 

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alexandria,egypt
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I visited this hotel with my family during a 4 days visit to Innsbruck last July 2015 . In general it is a nice hotel with very helpful staff .It,s location is excellent near everything . The breakfast buffet is superb . The only negativity was the lack of air condition although it is written in all hotel sites that... More 

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, first of all we want to thank you for your visit and for writing a review. We are very sorry about the problem with the AC. We found out the day on your departure that the AC was not working in the whole hotel and got it fixed the same day. We hope we could help you with... More 

Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Superb location and good parking facilities. Great view of old town. Breakfast was average. The outside of hotel looked great & impressive. I felt that the inside of the hotel did not quite live up to our expectations based on previous reviews found on here.

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, thank you very much for your review! It is important for us to know in which points we can improve, so it would have been great if you would have told us what it was exactly that you did not like about your stay. More 

Liverpool, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

in a great location this traditional hotel is very clean and beautifully decorated. the views from the front bedrooms are excellent, overlooking directly onto the river and the town. the staff are very nice and helpful, particularly when assisting with directions and access to the hotel's own inside parking which is situated via a nearby,very narrow,side street. our room was... More 

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hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, we thank you very much for your lovely review. It feels very good to know that our efforts are appreciated. Thank you again! More 

cairns, australia
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is wonderful the location is perfect, close to everything 30 meters away is a laundry mat which is perfect, the hotel breakfast was amazing and included, the staff are super friendly and helpful, i would stay here again . And we stayed in a room with a lovely big bath which is perfect :)

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hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Thank you very much, dear guests! It was a pleasure for us to welcome you and we really hope to see you back again! More 

Newcastle upon Tyne, United Kingdom
Level Contributor
348 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
5 of 5 stars Reviewed 4 weeks ago

my partner and I booked this hotel and were very impressed with its location. staff very friendly, quick check in, and helpful, informative of city and surrounding areas. room not massive but spotless. bathroom very clean and tea and coffee facilities. lovely olde wordly stairway. will recommend to friends and family who are visiting for location alone. breakfast area great... More 

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hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, what a pleasure for us reading your loveley review! Wa re all happy and send you our very best regards from Innsbruck! More 

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