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BEST WESTERN Hotel Mondschein

Certificate of Excellence
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Mariahilfstrasse 6, Innsbruck A-6010, Austria
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BEST WESTERN Hotel Mondschein
Best prices for: 1 room 1 guest
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Ranked #9 of 80 Hotels in Innsbruck
Certificate of Excellence 2014
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433 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oxford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Perfect. We booked this hotel on the same day we arrived, and were able to check in at 11:00 with no fuss. Everybody at this hotel were friendly and informative - we'd stay again. It's not flash, its very traditional, but it does not lack any of the facilities for a comfortable stay. Highly recommended!

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Kent, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Staff quite efficient but no warmth almost robotic, main reception area has no soul or authentic Austria charm. Breakfast room has a much better style. Our bedroom was very small with one window which faced directly onto a neighbouring rooms window which was horrible as you felt if you opened your curtains the other room occupants could see right into... More 

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Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I booked this hotel based on Trip Advisor Reviews. Great location, just across the river from the Old Town. The room was clean, good breakfast, friendly staff, parking garage. I would stay here again.

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hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Thank you so much - and maybe you have the chance to come back to Innsbruck and meet us again! We would be very happy! More 

Norrbotten
Senior Contributor
43 reviews 43 reviews
40 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Searching for a hotel in Innsbruck?? Well this hotel is superb. Been here twice, last time in February this year. The hotel itself is very cosy and this location is very good. Very nice and service minded staff. Tasty and good breakfast. The rooms are quite small and simply furnished. The bathroom was very fresh and newly renovated. One thing... More 

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hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Thank you so much for your friendly words! We try to do our best to make our guests feel comfortable. Your are right, our garage is narrow, but we offer it free of charge to all guests who book directly with us and help our guests with the parking. We would be very pleased to welcome you again at our... More 

Mexico City, Distrito Federal, Mexico
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We came for one night and the staff was really helpful, helped us a lot. With the check in, they told us about what to do in Innsbruck and also they helped us with breakfast when we had to leave really early in the morning. The staff really care for your problems and make them theirs.

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, we are very happy to hear that you appreciated our service so much, it was a real pleasure for us! We hope to see you again in the future and send you our very best regards. More 

Leipzig, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2015

highly recommended hotel, very good deal for the price, nice clean rooms, good quality beds, very nice bathrooms, modern but still charming. breakfast was very nice, lots of selection. small bar offers drinks and pizza.

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, we thank you very much for your nice review and are happy to hear that you enjoyed your stay with us! We hope to see you again and send you our very best regards from Innsbruck. More 

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 9, 2015

The Best Western Hotel Mondschein is located in the centre of Innsbruck right on the river. It's the perfect location to explore Innsbruck from. Hotel rooms are very comfortable with everything you could need and the breakfast is fantastic. Hotel staff very friendly and helpful. If you are arriving by train then it's about a 20 to 25 minute walk... More 

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, we are glad to hear that you liked your stay and let other travellers know! Thank you and greetings from Austria! More 

Cardiff, United Kingdom
Senior Contributor
44 reviews 44 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed February 9, 2015

Great location , this hotel is just the other side of the river from the old town. The rooms are basic but clean. There is a small bar that is very friendly.The breakfast is also basic but good. The staff are very helpful, if you travel by car then book a space in the hotels small garage. Tip if you... More 

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Thank you very much for your kind review! We also admired your lovely photos from your stay in Innsbruck and are sure that other travellers will appreciate them very much! More 

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 6, 2015

This hotel is in a very convenient place, across the river from the main part of the old town. Helpful staff and pleasant comfortable rooms with a spacious bathroom and separate toilet. Great choice at breakfast. There is a bar annexed to the side with friendly bar staff

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California
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 28, 2015

The hotel is right across the river from the shopping area. The room was clean but just a little dated. Get a city view room and you won't be disappointed. Breakfast was simple but good. Parking is a little complicated. You have to park in a garage down the street. All in all a good value hotel.

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, thank you very much for choosing our hotel and writing a review! Our guests' opinion is very important for us. Our hotel is a historical building from 1476 and has it's charme and atmosphere exactly because of this. We are very lucky to have a private and safe parking garage in the very center of Innsbruck, even if... More 

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