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BEST WESTERN Hotel Mondschein

Certificate of Excellence
4.0 of 5
Hotel website
Mariahilfstrasse 6, Innsbruck A-6010, Austria
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BEST WESTERN Hotel Mondschein
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Ranked #9 of 80 Hotels in Innsbruck
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Jeanne S Edmonton, Alberta
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449 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton, Alberta
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We enjoyed our three night stay very much; the weather was great and we had enough time to explore the city and area. Our window opened to a fabulous view of the river and downtown area, and the room was clean and well-maintained. Breakfast was ample with a good variety of items, and we found the staff, especially at reception,... More 

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Melbourne, Australia
Top Contributor
55 reviews 55 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We really liked the look & location of this Hotel, but as our room faced the view of the canal & old town, we had street noise all night long as the room was so hot & stuffy we had to sleep with the window open. The pillows were also the worst we had experienced in our 11 days of... More 

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear Madam, first of all thank you for being our guest and for writing a review. It is important for us to know how to improve our service and quality. Regarding your critics we want to tell you that we are really very sorry that you did not enjoy your stay as you expected to. As you wrote, you found... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Wonderful hotel across the river from the Golden Dachnes. Convenient location, within walking distance of most of the area tourist attractions. Hotel employees were pleasant and very helpful. Room was spacious and comfortable, we were traveling with our teenage son so comfort was important.

Review collected in partnership with Best Western

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Thank you very very much - we are happy! It would be very nice to see you again! More 

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

A nice modern hotel in an old building. Friendly staff, good room. Price including breakfast in a nice old room, free parking and free wifi. Walk out of the frond door into the city centre. Even eithout reservation we could stay.

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Orange, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Only stayed for 1 night but wish I could have had longer. Breakfast was great and my room was quiet and for a single room was really large...bathroom was outstanding and shower was huge!! Parking is a challenge...but a huge car park is a short walk across the bridge and it was close enough. Town is a very short walk... More 

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hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, we really thank you for your lovely review and hope that next time you come to Innsbruck you can stay a little longer! Driving and parking in the center of Innsbruck is not easy, and so we feel very lucky to have a private hotel garage for our guiests. More 

Adelaide, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Lovely old building with renovated bathrooms and small comfortable rooms: - Fantastic views whereever you looked. Nice garage which was provided free if you book directly through the Hotel website. A great place for visiting Innsbruck within walking distance of most things.

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear customer, thank you very much for your review! We are glad that you appreciated our hotel and its services. We hope you had a good trip back home and send you greetings from Innsbruck! More 

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

The hotel has an excellent location. It is a 5 minute walk from the old historic town centre. We took a family room. It had 4 single beds. It was a very spacious room and the beds were very comfortable. Breakfast was also decent with a choice of hot food too. The only flip side is parking. If you have... More 

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear customer, we thank you very much for your poitive review and would really appreciate your next visit in our hotel! For your next stay please note that we do have a private parking garage close to our hotel (100 metres distance) and we will be glad to assist you parking your car. More 

Thessaloniki, Greece
Top Contributor
50 reviews 50 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed there twice, the second time it was New Year's Eve and we had a room overlooking the river and were able to see the wonderful fireworks which kept for an hour after midnight, splendid and unforgettable experience for me!!!!! So the location is superb and if you choose a room with a river view , you will not... More 

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Top Contributor
106 reviews 106 reviews
19 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 2, 2015

The rooms are not large, but they were comfortable for a single traveler. The location is very good for this hotel as there are many attractions nearby. The Wifi worked very well and the staff was friendly and helpful. Very good breakfast.

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Madrid, Spain
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2015

Very comfortable, good atmosphere, incredibly well-located (very close from the river and from the heart of the city). Beautiful landscape from the windows.There was plenty of delicious food for Breakfast. I recommend you to spend almost one night. The service was efficient and very nice too.

Was this review helpful? Yes 1
hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Many thanks and Happy Easter! We would be very pleased to welcome you again one day. More 

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