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All 80 Innsbruck hotels

BEST WESTERN Hotel Mondschein

4.0 of 5 Hotel   |   Mariahilfstrasse 6, Innsbruck A-6010, Austria
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Ranked #11 of 80 Hotels in Innsbruck
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
SparseTraveller Earth City, Missouri
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371 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Earth City, Missouri
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are a little old, but charming. The views of the street and Austrian buildings are nice. The staff is pleasant, but most don't speak English. You can get out of the hotel and walk to get to the city centre quite easily.

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, first of all we want to thank you for your friendly review on your stay in our hotel. We are only a little confused on your comment ("most of the staff don't speak English"), because the only persons who do not speak English in our hotel are our room maids. All the rest of our staff speak English... More

Dudelange, Luxembourg
Top Contributor
57 reviews 57 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms are a little outdated but give you a nice comfy "austrian-mountain" feeling. The bathroom of our room (34 I think) had a nice tub + shower and was brand-new. The location is absolutely perfect: 5 minutes walk to the "Goldenes Dachl". The staff was really going the extra mile. We missed our departure date and the staff made... More

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, we want to say thank you for your review and that you found so many positive things in our hotel. Our house is a historical building from more than 500 years ago and the rooms are equipped with classical furniture, all made by local carpenters. We try to do our very best to make our guests feel comfortable... More

Whitby, Canada
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Arrived during rush hour but hotel fairly east to find. Check in was smooth but locating the parking garage in the narrow one way road nearby was a challenge. Had to get out of vehicle to open garage door much to the displeasure of other motorists behind me. Once in, everything was superb! Would definitely stay hear again if in... More

Review collected in partnership with Best Western

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, we are happy that you enjoyed your stay once after you had parked your car! As we are located in the medioeval part of town, streets are very narrow and driving is always a small challenge, but once you are here you are in the very heart of Innsbruck. We also try to do our best to help... More

Silver Spring, MD
Top Contributor
56 reviews 56 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a lovely stay at the Hotel Mondscheim. The room, on the 4th floor, was clean and comfortable. The bath was very nice, but here's a tiny little lip to get into the bathroom on which we both stubbed our toes. If you roll up a towel, you won't have a painful nighttime experience.The view was spectacular. Very nice... More

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, we want to thank you for taking your time and writing a comment on your stay with us. We are glad you liked our hotel, even if parking was a little difficult. We are anyway very happy to have our own private parking for our guests, because it is really difficult to park your car in the very... More

Perth, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Booked in for 3 nights. This hotel is amazing, great central location on the river, short stroll to restaurants and bars of old Innsbrook. Very clean comfortable with us getting a front facing room. Staff very helpful and beautiful breakfasts to cater for all nationalities. Wifi worked well and would definitely stay here again. Would strongly recommend. You will not... More

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, it was a pleasure to wlcome you in our hotel and we are so glad to hear that you enjoyed your stay and that you are recommending us to other travellers! We will certainly do our very best also in the future to make our guests feel fine. We hope that we will have the chance to see... More

York, United Kingdom
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent location right on the river opposite the old town. Nice quiet room as requested. Staff very efficient. Town right on doorstep. Room nice and clean, average size but nice bathroom. Parking available but we were charged for this.

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hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, we thank you for writing a review on our hotel and are glad to hear that you liked your stay. Regarding parking: the use of our hotel-own parking garage is free for direct bookers only. Best regards from Innsbruck! More

Pocatello, Idaho
Contributor
13 reviews 13 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wonderfully positioned with the river before you and the Alps behind you. Immaculately clean rooms, great views if you get a room overlooking the river. Shopping, restaurants, pubs all within walking distance, and the hotel has a private parking garage, free of charge. The breakfast area on the 2nd floor is beautifully appointed. The pub area is also cozy and... More

Was this review helpful? Yes 2
hotelmondschein, Guest Relations Manager at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, just let's say thank you so much for your lovely review! We remember you and your wife with great pleasure and hope to see you again some day! More

New York, New York, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 7, 2014

I had an amazing room that faced the amazing mad rushing Kranebitter Lohbach (river) that I would hate to get caught in but amazing to see. The rooms have amazing duvets all white and the beds where very comfortable. I ate downstairs in the hotels restaurant which was very nice and the meal was very well prepared. The hotel is... More

Was this review helpful? Yes 1
hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Dear guest, thank you very much for writing such a positive review! You are right, the view on the river Inn is really amazing, especially when the water is high and rushes with great speed. We are happy to hear that you enjoyed your small meal (we prepare only snacks) in our hotel bar. Maybe you have the chance to... More

California
Top Contributor
66 reviews 66 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed August 23, 2014

We stayed at the Mondschein for one night. This was originally simply a stop on our way from Salzburg to Bolzano. It became a wonderful event of its own. Innsbruck is a delightful city, and the Mondschein could not have been a better choice. We had a room with a panoramic city view, and it was wonderful. An easy walk... More

Was this review helpful? Yes 1
hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, we really want to thank you for your friendly words on our hotel. We are happy that you had such a good time in Innsbruck - maybe you will be able to stay a little longer next time! More

Hong Kong, China
2 reviews
3 of 5 stars Reviewed August 23, 2014

We have been staying there for about 3 nights in August. Good location, nice breakfast, helpful staff. Besides of these, nothing special if comparing with the price. We paid a little more for the old town view but were assigned for the 5th floor which with a very small window only, disappointed! They should not charge same rate for the... More

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hotelmondschein, Leiter Gästebetreuung at BEST WESTERN Hotel Mondschein, responded to this review

Dear guests, first of all we want to thank you for taking your time and writing a review on our hotel. We are very sorry that you were not so happy with your room on the 5th floor. Our house is over 500 years old and all the rooms are a little different, but the view from the front rooms... More

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Additional Information about BEST WESTERN Hotel Mondschein

Address: Mariahilfstrasse 6, Innsbruck A-6010, Austria
Phone Number:
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel Mondschein 4*
Number of rooms: 31
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Also Known As:
Best Western Mondschein
Best Western Innsbruck
Innsbruck Best Western

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