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Grand Hotel Europa

5.0 of 5 Sudtiroler Platz 2, Innsbruck A-6020, Austria
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Certificate of Excellence 2014
Grand Hotel Europa
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Grand Hotel Europa
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541 reviews from our community

Traveler rating
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    64
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    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Angmering, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed there for 6 days with my brother and my girlfriend, form the time we got there to the time we left we were made to feel welcome and nothing was too much trouble for any of the staff, from recommendations, tips around town, to answering any and all of my questions, the staff were all friendly well-mannered and... More 

Was this review helpful? Yes
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for choosing the Grand Hotel Europa during your recent stay in Innsbruck and for sharing your valuable comments on Tripadvisor. I am delighted to hear, that we met your expectations in regards to our friendly staff members and our rooms.Be assured, that I will gladly share your kind words with the entire team. We are all... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW

Best hotel i have been to... A definite must to go to... The staff are so welcoming and friendly and never mind answering any question you have.. top notch.. I will always go back here when i visit Austria.... Great value for money :D

Was this review helpful? Yes
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to submit a feedback on your recent stay at the Grand Hotel Europa. I am pleased to learn, that we made your stay enjoyable.I will make sure to share your kind comments with our staff. We all hope to have the opportunity of welcoming you back with us during your next trip... More 

Telford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

this was the second visit to the grand europa. just an overnight with dinner and breakfast. the service 1st class, the rooms excellent, and the food fantastic, we met the hotel general manager what a great guy

Was this review helpful? Yes 1
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear valued guets we are very happy to get a feedback of returning guets and even more pleased if they enjoy their stay we wish you a great spring and hope seeing you again Roman Ray Straub General Manager More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

After staying here before we decided to visit again. After a family skiing holiday we stopped at this lovely hotel for 1 night before travelling back to England. When sitting in reception drinking our coffee the manajor came over. He was very friendly and asked us about our holiday. He roc emended us places to visit and then booked us... More 

Was this review helpful? Yes 2
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to submit your comments and thoughts on your recent experience with us. What a pleasure to read your kind words of appreciation. I will make sure to share them with the entire team. We are pleased to know our efforts are noticed and appreciated. We truly hope to have the opportunity to... More 

shropshire
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel and staff are fantastic, have stayed here before and always excellent and outstanding, Staff are trained to the highest standards, Rooms and restaurant are just perfect if you want the best this is it!. We loved our stay keep up the good work we will be back,I find some trip advisor comments hard to take on this is... More 

Was this review helpful? Yes 2
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for choosing the Grand Hotel Europa and for leaving your valuable feedback on your recent stay. I am delighted to hear, that we met your expectations and made your stay enjoyable.Your kind comments will be shared with the entire team. We are already looking forward to welcoming you back at our hotel on your next trip... More 

Waterford, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel with friendliest staff ever!!! Especially would like to say big THANKS to Julia G and Jacob! Without your help we wouldn't have had an opportunity to see and to make the most of our short stay in Innsbruck. 500 euro for bags would of been well worth it ;) Looking forward to going back.

Was this review helpful? Yes 4
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to submit a valuable feedback on your recent stay at the Grand Hotel Europa. I am very pleased to read your lovely words of appreciation towards our helpful team. Be assured, that I will gladly share them with all staff members. It is nice to hear, that we made your stay enjoyable.... More 

Barkingside, Essex
Contributor
11 reviews 11 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and myself stayed here with our two children (age 9 & 6) for 6 days and have nothing but good things to say about the hotel and the staff. The hotel is situated only a 10 minute drive from the airport, and from the moment we arrived the staff could not do enough for us. We had an... More 

Was this review helpful? Yes 5
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to provide us with your valuable feedback on Tripadvisor. I am very pleased to read your kind words of appreciation towards our helpful staff, which I will gladly share with the entire team.Thank you for pointing out our spacious rooms and our rich breakfast buffet. Rest assured I have shared your comments... More 

Calcutta, India
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the Grand Europa for one night in Januaury. While I found the hotel excellent in terms of the architecture, décor, rooms and food, I found it lacking in service, hospitality and personalization. Rooms: We stayed in the category just below the suite. The room itself was fairly large - they have the option for a modern room... More 

Was this review helpful? Yes 3
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review
Google Translation

Sehr geehrte Gast, vielen Dank, dass Sie sich die Zeit genommen haben um uns ein Feedback zu schreiben. Ich möchte... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just stayed for the fourth year running, staff and cleanliness and food spot on. Roman the boss always making sure of every need for his guests , great location for everything especially the fantastic ski areas, Mike And Andrew Brown

Was this review helpful? Yes 2
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for being loyal to the Grand Hotel Europa once again and for taking the time to share you feedback. I appreciate your lovely comments regarding our staff members,outstanding dining and our unique location, which I will gladly share with the entire team. We are all already looking forward to welcoming you back with us, latest next... More 

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The staff was patient in guiding us and providing information on the attractions. Room are quite spacious with a mini walk in wardrobe to put your winter clothing and ski equipment. Everything is great , good sound proof , couldnt hear outside traffic noise at all. However , i would like to comment on the bathroom. There wasnt a drain... More 

Was this review helpful? Yes
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for choosing the Grand Hotel Europa for your recent stay and for submitting your valuable review. I am very delighted to learn about your appreciations towards our friendly staff and our spacious rooms. Thank you for bringing the problem with your bathroom to my attention, I can assure you that steps of improvement have been already... More 

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Additional Information about Grand Hotel Europa

Address: Sudtiroler Platz 2, Innsbruck A-6020, Austria
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Europa 5*
Number of rooms: 122
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Also Known As:
Grand Hotel Innsbruck
Grand Resort Innsbruck
Hotel Style:
#4 Business Hotel in Innsbruck
#5 Luxury Hotel in Innsbruck
#8 Family Hotel in Innsbruck

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