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Grand Hotel Europa

5.0 of 5 Sudtiroler Platz 2, Innsbruck A-6020, Austria
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Certificate of Excellence 2014
Grand Hotel Europa
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Grand Hotel Europa
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500 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brussels, Belgium
Top Contributor
64 reviews 64 reviews
32 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Hotel Europa is without hesitation the best choice in Innsbruck. Good rooms, friendly service, central location and a nicer/more typical ambiance than at the Hilton. Suites are great. YET and that is a big YET the restaurant is totally unsatisfactory. The wait is TOO LONG at dinner time. 30min before the 'amuse bouche', 45 min wait for a soup,... More 

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Greater Manchester, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW

Stayed for 3 nights in August 2014. Lovely hotel with helpful and friendly English speaking staff. The room was comfortable and well furnished. Enjoyed the spa facilitiies, but these were a little gloomy, as they were located in the lower basement. Breakfast was very cosmopolitan and suited all tastes. The lounge area was a little small and crowded at times,... More 

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Sutty278, I would like to thank you for the time you took to write this informative feedback. We are very pleased that you enjoyed your stay at the Grand Hotel Europa. It would be a great pleasure for us to welcome you again at your next stay in Innsbruck. Best regards from Innsbruck Roman R. Straub General Manager More 

New York
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

What makes the Grand Hotel Europa special is its character. Its history. It has been THE hotel establishment in Innsbruck for quite some time (have a chat with Guiseppe at the bar, he'll share some of his stories with you...), but still has a modern, elegant ambiance and a team that will make you feel at home. The rooms might... More 

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Little-Ms-Jetsetter , first of all I would like to thank you for taking the time to write the feedback. It is a honour for me to forward all this positive information to my staff. It would be a great pleasure for us to welcome you again at the Grand Hotel Europa during your next stay in Innsbruck. Best regards... More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked this hotel because of it location is the nearest to the train station. The main bus station stood in between the Innsbruck Hbf and the hotel. Location is just right. There is even a underground passage from the train station supermarket straight to the hotel without crossing the street in the cold weather. The check in is good... More 

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear EricYap9200, thank you very much for taking the time to send us your feedback about your stay at the Grand Hotel Europa. I will forward the informationen to all the staff in charge as we do our best to improve our services daily. It would be a great pleasure to welcome you again and to convince you about our... More 

Freshwater, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Stayed here for 3 nights to go to Christmas markets. Right opposite train station. About 10/15 min walk down to Markets. Avoid going at weekends as it is manic :( Hotel great & breakfast fab but evening meals very pricey so ate out.

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Redlewis72, at first I would like to thank you for your quick feedback. It is a pleasure for us to hear that you enjoyed your stay at the Grand Hotel Europa. We are always glad to hear that you liked our hotel and our rich breakfast buffet. We would love to welcome you one day in our restaurant to... More 

Zurich, Switzerland
Top Contributor
78 reviews 78 reviews
15 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed two nights at this 5 star hotel. The hotel is clean, has a luxury "old" atmosphere and our room although it was the standard one, i guess, it had a sofa and it was quite comfortable. The bathroom was also very nice. The staff and especially the blonde lady and the morning shift staff in the reception desk... More 

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Leonidas, At first i would like to thank you regarding your helpful and detailled feedback. I'm sorry to hear that our breakfast and the staff has not met your expecations during your stay I will forward this to the people in charge to fix any defects. We would be very pleased to convince you during your next stay of... More 

Jasper, Alabama
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed two nights in this hotel. It is conveniently just across the road from the train station. Staff were very nice and helpful. Our room was on the 3rd floor facing the train station. I was worried the traffic noise might keep me up at night. But the windows were soundproofed so that helped. However, I could hear footsteps of... More 

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Mr. Hyon, we really much appreciate your feedback about our Hotel. I am glad to read that we could surprise you positively during your stay. It would be a great pleasure to welcome you again during your next stay in Innsbruck. With best regards Roman R. Straub General Manager More 

Monza, Italy
Top Contributor
75 reviews 75 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed November 16, 2014

This hotel is clean and the people nice, this was a business trip but I got a room that was so small that just by opening a small suitcase (24 hours) I could not move in the room. I wonder how you guys assign the room, considering that we were a group of people and the majority had a good... More 

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to share your opinion with us and for choosing the Grand Hotel Europa for your stay in Innsbruck. I am so sorry if your experience was not impeccable. I do hope that we are able to restore your faith in the Grand Hotel Europa and that you will give us the opportunity... More 

Vancouver, Canada
Top Contributor
62 reviews 62 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 9, 2014

Stayed two nights recently. The hotel is located right across the street from the train station, so if you are arriving/departing by train it is a great location. It is a 10 minute walk to the center of Innsbruck, so it is well located from that point of view. Hotel is relatively modern, clean and comfortable and breakfast is very... More 

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Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear guest, thank you very much for your nice review of your stay at our hotel. I am happy to hear that you enjoyed your stay at our house. It is always nice to hear that you were satisfied with the service of our staff and our breakfast. We are looking forward to welcoming you again soon at the Grand... More 

Dammam, Ash Sharqiyah, Saudi Arabia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 8, 2014

we arrived to Innsbruck coming from Vienna, we did not stay much at the reception to go to rooms,generally the rooms were nice ,I thank the receptionist for their hosting, one day I requested adaptor to my mobile charger and soon they gave to me with pleasant smile. I recommend for such hotel and I will come back again to... More 

Was this review helpful? Yes 1
Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear guest, thank you very much for taking the time to write us a review. I am glad to hear that you enjoyed your stay and that we were able to help you out with an adapter. We would be ver happy to welcoming you again soon at our hotel! Roman Ray Straub General Manager More 

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Additional Information about Grand Hotel Europa

Address: Sudtiroler Platz 2, Innsbruck A-6020, Austria
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Europa 5*
Number of rooms: 122
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Also Known As:
Grand Hotel Innsbruck
Grand Resort Innsbruck
Hotel Style:
#4 Luxury Hotel in Innsbruck
#4 Business Hotel in Innsbruck
#8 Family Hotel in Innsbruck

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