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All 71 Innsbruck hotels

Grand Hotel Europa

5.0 of 5 Hotel   |   Sudtiroler Platz 2, Innsbruck A-6020, Austria
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Grand Hotel Europa
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83%
Ranked #2 of 71 hotels in Innsbruck
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
Ian M Inverness, United Kingdom
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385 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Inverness, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed near the airport on my way home from 10 day ski trip, it is a good hotel in a good location where the reception staff were very friendly and helpful. The barman initially started off arguing with me I shouldn't want my Bloody Mary shaken and as he was the barman knew better ! I reminded him as... More

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Beijing
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We recently visited Innsbruck the the Grand hotel Europa for a family vacation and to hook up with some old friends. What a fantastic vacation and experience we all had. The hotel was great from start to finish with a seamless check in, super friendly and courteous employees, we'll appointed rooms and first class dining experiences. We had an amazing... More

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Christchurch, New Zealand
Contributor
14 reviews 14 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First visit en route from St. Moritz to Vienne. What a grand old hotel! Comfortable quiet rooms, good value for money and the main restaurant. . . Well that really is fine dining. Waiters can advise on all aspects of the meal, they prepare the food at the table and the quality of the food was outstanding. Easy walk to... More

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Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear Brendon, thank you for your kind review regarding your recent stay at the Grand Hotel Europa. It is pleasing to read that you had an enjoyable stay with us and you were comfortable in your room. I am also delighted you enjoyed our Restaurant Europa Stüberl and our food so much, I will be sure to pass on your... More

Deerfield Beach, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

We could not have asked for a better place to stay. We did not have high expectations for a hotel right across the street from the main station, but we were pleasantly shocked. Our train arrived late, so it was perfect to not have to take a taxi to get to where we were staying. Once we arrived, we were... More

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Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear Dayna, I would like to thank you very much for taking the time to write your wonderful review and for choosing to stay with us recently. It always brings me great pleasure to hear that we have given such a memorable experience to our Guests, so naturally I am thrilled to hear your feedback about the locations, the facilities... More

devon, england
Contributor
18 reviews 18 reviews
4 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for 1 night before travelling to ski resort. Greeted with a typically warm Austrian welcome by very nice reception staff, room very modern and clean. I do not think this is a 5* hotel, no doorman, no offer to take cases to room, average buffet breakfast!! this would be a 3 or 4 star hotel in London. I would... More

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Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear Guest, thank you very much for choosing to stay with us at the Grand Hotel Europa and for taking the time to write your review. We would like to thank you for your praise of our Hotel and for the special mention of the atmosphere you enjoyed with us. Naturally I am disappointed to read that we did not... More

Prague, Czech Republic
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We have stayed in Grand Hotel Europa last weekend and I can nothing but recommend this venue! It is beautiful, modern, but traditional with very cozy atmosphere. We have arrived by car and were offered parking in the underground parking for 25 EUR for 3 days which was a great deal being in centre of Innsbruck! All hotel staff was... More

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Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear Monika, I would like to thank you very much for taking the time to write your review and also for choosing to stay with us recently. I am delighted to read that our Team exceeded your expectations especially and that you were also pleased with our breakfast and the sauna area. We always try to meet any requests from... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I held an event last week for our customers and the staff from organising the event to delivering where absolutely fantastic. Everyone takes ownership and look after the guests with so much care. I organise many events around Europe and this was definitely one of the best hotels I have used and highly recommend. The facilities are great, the food... More

Was this review helpful? Yes 1
Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear Guest, thank you for sharing your feedback. We are thrilled to hear that you had an outstanding experience with us at the Grand Hotel Europa. On behalf of our staff, we thank you for your nice comments. It is through comments such as yours that continue to inspire our staff to deliver 5 star service. We hope that you... More

Cambridge, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2014

My husband took me to Innsbruck as a surprise Birthday trip to see RIVERDANCE. We stayed just for one night in this hotel in the centre of the town . We were greeted by extremely friendly staff and shown to a beautiful room where you could see the mountains of this beautiful city. The girl on reception was so nice... More

Was this review helpful? Yes 1
Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your review and above all for writing such nice words. We are happy to read you enjoyed every aspect of your stay with us. Thank you very much for your wonderful comments about our staff, it is gratifying to hear that our team impressed... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 11, 2014

Staying there is real Tyrol treat. The rooms are wonderful so as the staff. Breakfast is outstanding. Dinner is next to none, so delicious. Sauna & thermal therapy at the spa is very enjoyable too. The location is fantastic within a walking distance of everything you want to see in innsbruck.

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Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear Guest, many thanks for taking the time to share such lovely comment of your stay at the Grand Hotel Europa. I am delighted to read you had a lovely time with us. We are proud you appreciated our Hotel all-round. It is wonderful to read that our team, food, and spa left such a memorable impression on yourselves. We... More

Falls Church, Virginia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 5, 2014

Stayed 2 nights in July 2012. Great location across from the train station and not noisy which is the case closer to downtown. Close walk to everything. Hotel room was spacious and comfortable. Breakfast was excellent. Hotel staff were helpful and the spa was decent. When I return to Innsbruck I would stay here again!

Was this review helpful? Yes
Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear Guest, thank you for reviewing your recent stay at the Grand Hotel Europa and for the kind words. The Team is glad to hear you enjoyed yout stay with us. We do our best to make sure every guest has a wonderful visit, so I am thrilled to know we were successful when it came to you. We look... More

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Additional Information about Grand Hotel Europa

Also Known As:
Grand Hotel Innsbruck
Grand Resort Innsbruck
Address: Sudtiroler Platz 2, Innsbruck A-6020, Austria
Location: Austria > Austrian Alps > Tirol > Innsbruck
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Luxury Hotel in Innsbruck
#4 Business Hotel in Innsbruck
#7 Family Hotel in Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Europa 5*
Official Description (provided by the hotel):
The Grand Hotel Europa is a top hotel in Innsbruck, Austria, and one of the most impressive hotels in central Europe. The hotel’s location makes it perfect for exploring Innsbruck, and the beautiful surrounding countryside. The location, modern amenities and stunning decor make the hotel highly regarded. ... more   less 
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