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All 79 Innsbruck hotels

Grand Hotel Europa

5.0 of 5 Hotel   |   Sudtiroler Platz 2, Innsbruck A-6020, Austria
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Grand Hotel Europa
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83%
Ranked #2 of 79 hotels in Innsbruck
Certificate of Excellence 2014
A recent review
  • Reviews (429)
  • Photos (135)
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429 people have reviewed this hotel

Traveler rating
    241
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Lysa nad Labem
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed today NEW

Modern furnished room with air conditioning, parking, helpful staff. Absolutely delicious and rich breakfast. Good price for accommodation. Hotel unfortunately gives the impression of better days. Not the equipment room, it is new, but strange atmosphere of faded glory. Hotel is in the wrong location on a busy street and station. I do not understand how you can have five... More

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Weener, Germany
1 review
2 of 5 stars Reviewed 5 days ago NEW

Don't go there. Restaurant is way overpriced. Rooms are dark and not clean. Toilet kept on flushing and had yellow and black stains. Aircon panel in the dark (had to use a torch). Loose plint in the room. Unidentified stains behind the toilet. Bathroom ventilation didn't work. The bathtub didn't looke very inviting to take a bath. Taking a shower... More

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Cumbria
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We found the quality of service to be outstanding. All the staff were friendly and welcoming and went out of their way to be helpful and informative. Service exceeded that which we had received earlier in our special anniversary holiday at some of the iconic hotels across Europe. The "bell boy" not only helped us with the luggage from our... More

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Cumbria, I would like to thank you very much for taking the time to write your review and also for choosing to stay with us recently. I am delighted to read that our Team exceeded your expectations especially and that you were also pleased with our breakfast and the sauna area. We always try to meet any requests from... More

Sydney, Australia
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great bed, well appointed room with a view of the mountains, some of the best and friendliest hotel staff I have ever experienced, and a great breakfast. It also a hotel with atmosphere, a rare enough thing these days especially at the price we paid. The only issue was a leaking kettle, but this was replaced upon request. Highly recommended.

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your wonderful review and for choosing to stay with us recently. It always brings me great pleasure to hear that we have given such a memorable experience to our Guests, so naturally I am thrilled to hear your feedback about the locations, the facilities... More

Bergen, Norway
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great stay! We had some problems finding the parking garage, but as soon as we figured that out it was smooth sailing. The staff was very helpful and spoke good english. The room were big and very comfortable. I would absolutely stay here again.

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Ingvild 775, thank you very much for your recent stay in our Grand Hotel Europa. Naturally I am disappointed to read that we did not reach your expectations. Our personal is always striving to give outstanding emotions to our Guests. Hope to have the pleasure of welcoming you back to the Grand Hotel Europa again soon. Warmest regards, Roman... More

Rochester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My partner and I arrived here last week for a two night stay on a motorbike. We were shown to the courtyard and told motorbikes are free, brilliant. The staff were extremely friendly, both general managers went out of their way to speak to us about our trip round several European countries and spoke extremely good English. The reception staff... More

Was this review helpful? Yes 1
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Guest, thank you very much for your recent stay in our Grand Hotel Europa and your very warm Feedback concerning our house and our staff. We are looking very forward to welcoming you again! Best regards, Roman Ray Straub General Manager More

Cairo, Egypt
Top Contributor
109 reviews 109 reviews
28 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed for 2 nights at this perfect hotel, the staff are very helpful and pleasant. The rooms are extremely comfortable and elegant, the breakfast is huge with a very wide variety of high quality food and beverage not to mention the lovely lady in charge of the breakfast room. The location is also excellent just across the train station... More

Was this review helpful? Yes 2
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Naguib, I would like to thank you for your feedback and the time you took to share your impression on TripAdvisor about your recent stay at the Grand Hotel Europa. I am glad that you have appreciated the hotel location, the food at breakfast and the services provided by our team. Thanking you once again for having taken the... More

Maghera, United Kingdom
Top Contributor
146 reviews 146 reviews
39 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a very comfortable one night stay in this five star hotel centrally located in the beautifully picturesque city of Innsbruck. I do believe the hotel has two different room types; one being renovated and the other remaining older. I was delighted to find I had been placed in a renovated room overlooking the main road and railway with... More

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Guest, thank you very much for your recent stay in our Grand Hotel Europa and your very warm Feedback concerning our house and our staff. We are looking very forward to welcoming you again! Best regards, Roman Ray Straub General Manager More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 weeks ago

Quite disappointed by the interior of this well situated hotel in the city of Innsbruck. Shabby reception and stairways. Elevator reminds of an Eastern European public housing estate. Rooms although quite nice in size are, esp bathrooms run down with eclecctic furniture combination and a interesting pattern choice with regard to the carpet. Strange overall "design" concept. Breakfast room in... More

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Christian S, we would like to thank you for your feedback and the time you took to share your impression regarding your first stay at the Grand Hotel Europa in Innsbruck on TripAdvisor. Your opinion is very important for us as we have set ourselves demanding standards and our main aim is to fulfil every wish of our guests... More

London, United Kingdom
Top Contributor
72 reviews 72 reviews
43 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 15, 2014

This hotel is very well located, just opposite from the railway station and 10 mins max from the old town. Quiet. The reception staff were very welcoming, and gave us a map of the town and a voucher for a 5% discount on the funicular railway. The breakfast staff were also friendly and there was a varied buffet selection, including... More

Was this review helpful? Yes
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear MartsAndMarts, Thank you for sharing your experience from your recent stay with us at Grand Hotel Europa, Innsbruck. I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. Once again, thank you for taking the time to post your review on Tripadvisor. We look forward... More

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Additional Information about Grand Hotel Europa

Address: Sudtiroler Platz 2, Innsbruck A-6020, Austria
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Europa 5*
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Also Known As:
Grand Hotel Innsbruck
Grand Resort Innsbruck

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#2 Luxury Hotel in Innsbruck #4 Business Hotel in Innsbruck #7 Family Hotel in Innsbruck
Hotel Class
Official Description (provided by the hotel)
The Grand Hotel Europa is a top hotel in Innsbruck, Austria, and one of the most impressive hotels in central Europe. The hotel’s location makes it perfect for exploring Innsbruck, and the beautiful surrounding countryside. The location, modern amenities and stunning decor make the hotel highly regarded. ... more   less 
Number of rooms
122

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