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All 79 Innsbruck hotels

Grand Hotel Europa

5.0 of 5 Hotel   |   Sudtiroler Platz 2, Innsbruck A-6020, Austria
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82%
Ranked #3 of 79 hotels in Innsbruck
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
conchcrazy Hydra
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434 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Hydra
Contributor
20 reviews 20 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We returned to Innsbruck this month after visiting in February 2014. The hotel was just as amazing. Perfectly located across from the train station and all bus pickup points for sightseeing. Wifi was excellent in the rooms. The rooms were large and very comfortable. Well worth the charge. Free breakfast was perfect just about anything you could want. Definitely when... More

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear conchcrazy, We want to thank you for sharing your experience from your recent stay with us at Grand Hotel Europa, Innsbruck. I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. Once again, thank you for taking the time to post your review on Tripadvisor.... More

Mt. Vernon, Ohio
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great experience at the Grand Hotel Europa in Innsbruck. We arrived by train and easily found our way to the hotel. Our room was very spacious and included all of the amenities that we needed. The staff responded to our questions and provided maps and directions that we needed. The breakfast was outstanding--excellent selections, service, and a... More

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Diane G, I would like to thank you very much for taking the time to write your review and also for choosing to stay with us recently. I am delighted to read that our Team exceeded your expectations especially and that you were also pleased with our breakfast and the sauna area. We always try to meet any requests... More

Arlington, VA
Contributor
14 reviews 14 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very convenient in that it is across the street from the train station and a few blocks from the heart of the city center - very easy to navigate. The room was very clean - great size and had a beautiful view of the mountains (not facing the main street/train station). The breakfast was really good each... More

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear kfreitas, Thank you for sharing your experience from your recent stay with us at Grand Hotel Europa, Innsbruck. I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. Once again, thank you for taking the time to post your review on Tripadvisor. We look forward... More

Hong Kong
Contributor
19 reviews 19 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I recently booked two rooms at the hotel for our 3 night stay. The air conditioning in one of the rooms never worked and we were moved to a different room on the 3rd night. The lamp in the other room did not work either and it took them two days to figure out that it was not a faulty... More

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear asyuen, I would like to thank you very much for taking the time to give feedback to us. We are always pleased to get such a positive feedback concerning accomodation, service and breakfast. We are sorry you did not like the charme of our historical building, which is part of our philosophie. We are looking forward to get the... More

Manchester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went to Innsbruck for the first time and had an amazing time. The hotel is just steps away from the city centre, the staff was very welcoming and helped us planning our activites. Our room was nice and clean and even very calm although it faced the busy street outside of the hotel. The included breakfast was top notch,... More

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Eka H, thank you for taking the time to share your thoughts about your recent stay at the Grand Hotel Europa of Innsbruck and for the kind words. The whole Team is pleased that you enjoyed your stay. We are also very happy to hear you found the room comfortable and the location perfect during your visit of Innsbruck.... More

USA
Top Contributor
55 reviews 55 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We love this hotel it's a little tiny bit off the beaten path but the service is phenomenal the woodwork in the hotel is just great the rooms, the management, the rest of the staff especially the bartender in the lobby lots of fun!! The restaurant is very good to English menus English-speaking staff traditional triolein fare

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear fraink, thank you for taking the time to share your thoughts about your recent stay at the Grand Hotel Europa of Innsbruck and for the kind words. The whole Team is pleased that you enjoyed your stay. We are also very happy to hear you found the room comfortable and the location perfect during your visit of Innsbruck. I... More

Hellerup, Copenhagen, Denmark
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The reviews are right on: the hotel is situated by the rail station, but with no noice problems, parking is easy, reception large and with nice (Danish) furniture, staff polite and helpfull. Our room was big, clean and comfortable. We had dinner at the hotel, it is not fine dinning, but again service great and food OK. The breakfast was... More

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Peter P, thank you very much for your recent stay in our Grand Hotel Europa. Naturally I am disappointed to read that we did not reach your expectations. Our personal is always striving to give outstanding emotions to our Guests. Hope to have the pleasure of welcoming you back to the Grand Hotel Europa again soon. Warmest regards, Roman... More

brisbane
Top Contributor
64 reviews 64 reviews
43 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

lovely hotel. right at the railway station. rooms good size. It is a little older, but we thought it was charming. staff at front desk most helpful. Breakfast generous. Priced very well in the month of june. car parking a little difficult, so make sure to get correct directions as it is across the way from the hotel.

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear susie971, I would like to thank you very much for taking the time to write your wonderful review and for choosing to stay with us recently. It always brings me great pleasure to hear that we have given such a memorable experience to our Guests, so naturally I am thrilled to hear your feedback about the locations, the facilities... More

Ottawa, Canada
1 review
1 of 5 stars Reviewed 4 weeks ago

We stayed one night and had to leave the hotel early. Old and very dated rooms beyond what is considered acceptable. Upon coming back to my room after visiting the old city, we could not open the lights in the room and we had to call the front desk. A man from the front desk who clearly serves the role... More

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Mr. Unsatisfied234 , thank you very much for your feedback. I apologize for the inconvenience. Apparently there occured some technical defects during your stay. We try our best to avoid such incidents. Regarding the TV, we are already working on a solution to make this more convenient for our customers. Thank you for the feedback. Best regards Roman Ray... More

Melbourne, Australia
Top Contributor
62 reviews 62 reviews
59 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed July 24, 2014

Stayed 2 nights in a standard double room at rear of 4th floor. Decor of the room and throughout the hotel is tired and drab (lots of imitation wood panelling and dark furnishings). Room was a reasonable size but in need of renovation and maintenance,. The bath was stained, the shower head was a nightmare with a broken tap handle.... More

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Chez549, we would like to thank you for your feedback and the time you took to share your impression regarding your stay at the Grand Hotel Europa in Innsbruck on TripAdvisor. Naturally I am disappointed to read that we did not reach your expectations. We deeply regret that your stay at our hotel was not as expected from your... More

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Additional Information about Grand Hotel Europa

Address: Sudtiroler Platz 2, Innsbruck A-6020, Austria
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Europa 5*
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Also Known As:
Grand Hotel Innsbruck
Grand Resort Innsbruck

143 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#2 Luxury Hotel in Innsbruck #4 Business Hotel in Innsbruck #7 Family Hotel in Innsbruck
Hotel Class
Official Description (provided by the hotel)
The Grand Hotel Europa is a top hotel in Innsbruck, Austria, and one of the most impressive hotels in central Europe. The hotel’s location makes it perfect for exploring Innsbruck, and the beautiful surrounding countryside. The location, modern amenities and stunning decor make the hotel highly regarded. ... more   less 
Number of rooms
122

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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