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Grand Hotel Europa

5.0 of 5 Sudtiroler Platz 2, Innsbruck A-6020, Austria
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Certificate of Excellence 2014
Grand Hotel Europa
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Grand Hotel Europa
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484 reviews from our community

Traveler rating
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    59
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Monza, Italy
Top Contributor
74 reviews 74 reviews
16 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This hotel is clean and the people nice, this was a business trip but I got a room that was so small that just by opening a small suitcase (24 hours) I could not move in the room. I wonder how you guys assign the room, considering that we were a group of people and the majority had a good... More

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Vancouver, Canada
Top Contributor
62 reviews 62 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed two nights recently. The hotel is located right across the street from the train station, so if you are arriving/departing by train it is a great location. It is a 10 minute walk to the center of Innsbruck, so it is well located from that point of view. Hotel is relatively modern, clean and comfortable and breakfast is very... More

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Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear guest, thank you very much for your nice review of your stay at our hotel. I am happy to hear that you enjoyed your stay at our house. It is always nice to hear that you were satisfied with the service of our staff and our breakfast. We are looking forward to welcoming you again soon at the Grand... More

Dammam, Ash Sharqiyah, Saudi Arabia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

we arrived to Innsbruck coming from Vienna, we did not stay much at the reception to go to rooms,generally the rooms were nice ,I thank the receptionist for their hosting, one day I requested adaptor to my mobile charger and soon they gave to me with pleasant smile. I recommend for such hotel and I will come back again to... More

Was this review helpful? Yes 1
Grand Hotel E, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear guest, thank you very much for taking the time to write us a review. I am glad to hear that you enjoyed your stay and that we were able to help you out with an adapter. We would be ver happy to welcoming you again soon at our hotel! Roman Ray Straub General Manager More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

I currently stayed in the hotel. The hotel is located around 5-10 minutes walking from the city center and next to the train station. The room was modernly decorated and very well sound isolated. Unfortunately the woman (I guess manager) from the breakfast were impolite to the other employees and short to the guests. There was only 1 sort of... More

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to share your opinion with us and for choosing the Grand Hotel Europa for your stay in Innsbruck. I am so sorry if your experience was not impeccable. I do hope that we are able to restore your faith in the Grand Hotel Europa and that you will give us the opportunity... More

Gandia, Spain
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

Special thanks to Sabrina and Hanna. I had a problem with a box that was left behind and they were ready to help me out very promptly. I was traveling by motorcycle and they offered me a special place to park within the Hotel's grounds. Truly great experience! Thanks,

Was this review helpful? Yes
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you very much for your recent stay in our Grand Hotel Europa. Naturally I am disappointed to read that we did not reach your expectations. Our personal is always striving to give outstanding emotions to our Guests. Hope to have the pleasure of welcoming you back to the Grand Hotel Europa again soon. Warmest regards, Roman Ray... More

Singapore, Singapore
Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at a Superior Room. It had a good amount of space, but for Innsbruck's only 5-star hotel, the room's decor seemed rather spartan and did not really feel luxurious. The electronically controlled black-out curtain and mini walk-in wardrobe were very nice touches though. The hotel's had an excellent location that was situated right in front of the main... More

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for sharing this review about your recent stay at the Grand Hotel Europa and for your kind comment about the service. I am really glad that you and your friends had a woderful time here with us and enjoyed everything. Is is with great pride that I read your kind words in regard to our staff,... More

San Francisco, California
Contributor
18 reviews 18 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I loved this hotel. The room was comfortable with an amazing view of mountains, it is conveniently located right by the train station (which was good on arrival and departure), it is a short walk into the city center, the staff is knowledgeable and helpful, and the spa/gym/sauna area was great. I would recommend this hotel to anyone visiting Innsbruck.

Was this review helpful? Yes 1
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, We want to thank you for sharing your experience from your recent stay with us at Grand Hotel Europa, Innsbruck. I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. Once again, thank you for taking the time to post your review on Tripadvisor.... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We decided to stay in this hotel due to it's proximity to Innsbruck train station. When booking the room we had requested a twin room, however upon arrival they explained that they were unable to meet our requirements, but to compensate for that upgraded us to one of the junior suites. The room itself was a good size, with a... More

Was this review helpful? Yes 1
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for sharing this review about your recent stay at the Grand Hotel Europa and for your kind comment about the service. I am really glad that you have had a woderful time here with us and enjoyed everything. Is is with great pride that I read your kind words in regard to our staff, location, accomodation... More

BIO
Contributor
20 reviews 20 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It's very easy to go to skying to any of the stations from this hotel, and easy to walk around too. It's close to the train station, and it's comfortable. People working there are nice, and breakfast it's very good.

Was this review helpful? Yes 1
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for sharing this review about your recent stay at the Grand Hotel Europa and for your kind comment about the service. I am really glad that you have had a woderful time here with us and enjoyed everything. Thanking you once again for the time you have dedicated to post your comment and for racommending us... More

Sankt Moritz-Dorf, Graubunden, Switzerland
Top Contributor
107 reviews 107 reviews
39 hotel reviews
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed October 15, 2014

Very Nice hotel for ski and culture in Capital of the Alps ! We was staying with group in this hotel. We got very good rate for rooms as a group including ski-pass and breakfast. Main visit reason it was our business colleagues with girlfriends ski holiday. Hotel located in city centrum, but ski-bus takes us fast to nearby ski... More

Was this review helpful? Yes 1
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for sharing this review about your recent stay at the Grand Hotel Europa and for your kind comment about the service. I am really glad that you and your family had a woderful time here with us and enjoyed everything. Is is with great pride that I read your kind words in regard to our staff,... More

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Additional Information about Grand Hotel Europa

Address: Sudtiroler Platz 2, Innsbruck A-6020, Austria
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Europa 5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Grand Hotel Innsbruck
Grand Resort Innsbruck

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