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Grand Hotel Europa

Certificate of Excellence
Sudtiroler Platz 2, Innsbruck A-6020, Austria
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584 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Stayed for a night in this hotel. Very nice hotel and the location is right opposite to the main train station. There is also trams available right outside hotel. The rooms are nice . The breakfast was really awesome with various items to choose from.

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Dubai, United Arab Emirates
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Located right next to the main train station, one cannot ask for a better hotel!! Staff are very friendly and very helpful. Rooms are an average size with modern amenities. Small gym but hotel can arrange for use of a nearby fitness center. Location is the key!

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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

We were very impressed with the quality of rooms and service at this hotel. The very modern hotel has a great location next to the train station. Be sure to stick around for the free amazing breakfast spread! Would definitely stay here again!

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear MCarlile, thank you very much for taking the time to write us this nice feedback! I am pleased to hear that you enjoyed your stay at our hotel and we hope to see you soon again at the Grand Hotel Europa. Best regards from Innsbruck, Roman R. Straub General Manager More 

Hyderabad, India
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I would revisit this hotel every time as the hotel rooms are so good and the staff members are so courteous and helpful.The station is a walk away from the station basement to the lobby. Their breakfast is far better than many 5 star hotels I have stayed in.

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to write a valuable feedback on your recent experience with us. I am pleased to learn that you had a lovely stay and hope to have the opportunity to welcome you back at the hotel in near future. Best regards, Roman R. Straub General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel has updated rooms and nice common amenities, including a modern bar, nice lobby and traditional restaurant. Our rooms were of decent size for Europe with modern decor. Location is near the transport hub and a few minutes away from old town, which is where the action is. Bottom line - would easily stay again if Im back in... More 

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for choosing the Grand Hotel Europa during your recent trip to Innsbruck and for submitting your generous review. I am delighted to hear that you enjoyed so many aspects of your stay with us, especially our modern, specious rooms as well as our convenient location in the very heart of Innsbruck. Your words of appreciations will... More 

Hockessin, Delaware
Level Contributor
53 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Being right across from the train station it was a short walk to our room upon arrival.. Hotel Manager Roman was quite attentive... a delight! Eating in the hotel restaurant was very good... see separate review.

Was this review helpful? Yes 1
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for choosing the Grand Hotel Europa during your recent stay in Innsbruck and for sharing a generous review on it. I am delighted to learn that you had a pleasant stay in regards to our employes as well as our excellent restaurant and hope to have the pleasure of welcoming you back here on your next... More 

England
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We visited Innsbruck at Easter to gab a couple of days skiing before the end of the season. Hadn't skied from Innsbruck before and wasn't sure how it would work. It was great. The Grand Hotel is excellent: Right by the airport bus stop. A few minutes walk from the old town. Ski hire round the corner. Ski lockers in... More 

Was this review helpful? Yes 1
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to share your generous review on your experience with us. I am delighted to learn that you took the advantage of our central location to explore Innsbruck and the nearby ski areas and I am already looking forward to welcoming you back at the hotel during your next trip to the Alps.... More 

Mumbai (Bombay), India
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was perhaps the best hotel that we stayed in Austria . As we came by train from Vienna and detrained at Innsbruck rail station, we were pleasantly surprised to see the hotel indicator board directing us through the parking lot directly into the lobby of the hotel. Kevin was at the desk and he appeared eager to welcome us.... More 

Was this review helpful? Yes 1
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for choosing the Grand Hotel Europa during your trip to Innsbruck and for submitting a valuable feedback. I am honoured to read that you enjoyed so many aspects of your stay with us. Thank you for highlighting our friendly team as well as our central location in the very heart of Innsbruck. I will make sure... More 

Williamsburg, Virginia
Level Contributor
340 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
5 of 5 stars Reviewed May 27, 2015

Then good - location is across the street from the train station and a short walk to town. Our room was quite large. The bathroom was also large, with nicer ameities, robe and slippers, and a rain shower in the bathtub. The closet was large and the safe was easy to operate. There is adequate desk space. Front desk staff... More 

Was this review helpful? Yes 2
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben, um uns eine Bewertung zu schreiben. Zunächst möchte... More 

Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed May 16, 2015

The hotel location in front of main bus and trian station, hotel staff were so kind specially Mis Henny, air conditioning was cool and the room space was big and enough for laguages, larg toilet, everythings close to the hotel, great welcoming and private car parking, wifi was fine and good really it deserves 5 star hotel.

Was this review helpful? Yes 2
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for choosing the Grand Hotel Europa for you recent stay and for sharing your valuable feedback. I am pleased to learn, that you enjoyed your stay in regards to our friendly staff, spacious rooms as well as our central location and hope to have the pleasure of welcoming you back in Innsbruck in near future. Best... More 

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