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Grand Hotel Europa

Certificate of Excellence
Sudtiroler Platz 2, Innsbruck A-6020, Austria
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Best prices for: 1 room 1 guest
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Grand Hotel Europa
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Grand Hotel Europa
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559 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Munich, Germany
Top Contributor
79 reviews 79 reviews
59 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

It is not easy to write a fair review, as this hotel has strong points, but also negative ones The pros: -Location is very convenient. The railway station is on the other side of the place and under the place is a large parking. Walking to city center takes max. 10 minutes. -staff is friendly and helpful -rooms are spacious... More 

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to write a feedback on your recent stay at the Grand Hotel Europa. I appreciate your kind words towards our helpful staff, our specious rooms as well as our central location.Be assured, that I will pass them on to the entire team. I would also like to take the opportunity to thank... More 

Senior Contributor
33 reviews 33 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect position right in front of the main station, great bar and restourant and good rooms for a quality sleep in this lovely city inside the alps: the hotel is really tipical and also the staff friendly, only problem is the restourant cery very expensive

Was this review helpful? Yes
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to submit your kind comments on your recent stay at our hotel. I am glad to find out, that you enjoyed your stay and appreciate you for pointing out our helpful team, as well as our convenient location. We are all looking forward to having you back at our hotel on your... More 

Newton Abbot, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Europa from 8th - 12th March with colleagues. My room was a superior and was brilliant - very spacious, huge bed, sofa, desk area, safe, TV, good WiFi connection and a nice bathroom. Being on the 4th floor I was also lucky enough to have a view of the mountains too. The location of the hotel... More 

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for choosing the Grand Hotel Europa for your recent stay and for writing a valuable feedback on your experience. I am pleased to read your kind words of appreciation towards our friendly and helpful staff members, as well as your positive comments in regards to our spacious, comfortable rooms and our central location. I would also... More 

Mumbai
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Off late I have been liking Hotels that get to know u as a person, and not just ATM card, and attend to your needs. I found Grand Europa to be just that. Centrally located just outside the main station, they took the trouble to picking us up from the station, free of charge. Room was big and clean and... More 

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank, dass Sie sich bei Ihrem letzten Aufenthalt in Innsbruck für das Grand Hotel Europa entschieden... More 

Huntington, New York
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Between the staff and the great breakfasts - there is no better way to start your day in Innsbruck. While it was a Holiday weekend in Austria they still found us restaurants and activities for myself and two children (ages 7 & 11). We had a great time and will definitely return to this hotel.

Was this review helpful? Yes
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to share a feedback on your recent experience at the Grand Hotel Europa. I am pleased to learn, that you had a fantastic time in Innsbruck and that we could make the holidays for you and your loved ones even more enjoyable. I will gladly share your kind words with the entire... More 

Zurich, Switzerland
Top Contributor
163 reviews 163 reviews
55 hotel reviews
153 helpful votes 153 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The taxidriver bringing me to the airport summed it up better than I can: "Innsbruck needs a five star hotel, so they gave it to the Europa, but it is never ever a five star hotel". People in this hotel are nice and helpful, but from staircase to elevator (one of the two broken during my visit) to the room,... More 

Was this review helpful? Yes 1
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for choosing the Grand Hotel Europa for your recent stay and for taking the time to share your constructive feedback. I am pleased to learn your words of appreciation towards our helpful staff members as well as our gourmet restaurant. I am sorry, that we could not meet all your expectations, especially in regards to our... More 

Zurich, Switzerland
Top Contributor
63 reviews 63 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is old, with renovated rooms. For the price the hotel is not worth it, for sure is not a five stars hotel. The breakfast really bad, the pastries not fresh and the eggs not well cooked. Near the city center. If you are in Innsbruck for sure you can find better hotels again near the city center, anyhow... More 

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for providing us with your constructive feedback on your recent stay at the Grand Hotel Europa. I am sorry to learn, that we could not meet your expectation in regards to our rooms and location.Be assured,that your comments regarding our breakfast buffett will be shared with those concerned. Nevertheless,I still hope to have the opportunity to... More 

Contributor
14 reviews 14 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Love the location of Grand Europa Hotel. It's right opposite the Innsbruck train station, and it's only less than 15 mins walk to the old town. Breakfast is very nice and the restaurant is very beautiful.

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben um uns ein Feedback zu schreiben. Es freut... More 

Kolkata
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

We entered the hotel to find out the elegance, it is really very good for city travellers with a view to visit Innsbruck in one or two days, it is just opposite the railway station, staffs were very helpful and can arrange local trips conveniently

Was this review helpful? Yes
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for submitting your valuable feedback on your recent experience at the Grand Hotel Europa. I am pleased to find out that you enjoyed your stay, especially in regards to our helpful staff members and our location.I will make sure to share your kind comments with the entire team, as this is a great motivation for all... More 

Kent, England
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 13, 2015

Chose this hotel as opposite the main station where I was arriving from Switzerland so very useful. The station also was a main stop for the Sightseer bus and other various very useful buses and trams to get round the city so a very well positioned hotel! The reception staff were very friendly and very helpful and gave me a... More 

Was this review helpful? Yes 2
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben um uns ein Feedback über Ihren Aufenthalt im... More 

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