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All 80 Innsbruck hotels

Grand Hotel Europa

5.0 of 5 Hotel   |   Sudtiroler Platz 2, Innsbruck A-6020, Austria
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83%
Ranked #2 of 80 Hotels in Innsbruck
Certificate of Excellence 2014
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449 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed for two nights in mid September. We arrived on the train so the location right across from the train station was convenient. It is also close to public transportation to get around the city. It is about 15 to 20 minutes to walk to the old downtown. We did not get a room with a... More

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Aaron D, thank you very much for your recent stay in our Grand Hotel Europa. Naturally I am disappointed to read that we did not reach your expectations. Our personal is always striving to give outstanding emotions to our Guests. Hope to have the pleasure of welcoming you back to the Grand Hotel Europa again soon. Warmest regards, Roman... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

While this property dons a rather conservative if not utilitarian décor, it's my favourite hotel in Innsbruck. Yes, by all means there are properties out there that may well be prettier and overlook the mountains, or a river perhaps, but when it comes to substance and consistently excellent attitude, Grand Hotel Europa's staff are unmatched in their professionalism. Especially considering... More

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Alex I, I would like to thank you very much for taking the time to write your wonderful review and for choosing to stay with us recently. It always brings me great pleasure to hear that we have given such a memorable experience to our Guests, so naturally I am thrilled to hear your feedback about the locations, the... More

Rochester, New York
Contributor
12 reviews 12 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently stayed at this hotel for three days on first European trip. I agree there is no "view". But, otherwise we had a fine stay. Easily walkable to old town, sights, trams, and many restaurants. When we mentioned a couple minor issues with the room we were immediately offered a fix or an upgrade. We chose the upgrade and were... More

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Guest, thank you for taking the time to write a review of your recent stay. The whole Grand Hotel Europa Team is pleased to see overall you enjoyed your time with us and liked our location as well as our facilities. We look forward to welcoming you in the near future. Kind regards, Roman Ray Straub General Manager More

Europe
Top Contributor
170 reviews 170 reviews
95 hotel reviews
219 helpful votes 219 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Opposite Innsbruck Rail station a very average hotel, no view, no charm whatsoever. Abt 10 to 15 minutes walking in uninteresting streets will take you to the (very beautiful) town center. Staff is truly excellent and the restaurant, in a fake Tirol decor servers very good fare. Some very cheap rooms, some very expensive suites.

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear TrippeEurope1, thank you for taking the time to share your opinion with us and for choosing the Grand Hotel Europa for your stay in Innsbruck. I am so sorry if your experience was not impeccable. I do hope that we are able to restore your faith in the Grand Hotel Europa and that you will give us the opportunity... More

Cary, North Carolina
Top Contributor
70 reviews 70 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My fiance and I recently spent three nights at the Grand Hotel Europa as part of a road trip across Germany and Austria. The hotel is centrally located directly across the street from the main train station. The parking (part of the train station parking) is actually under the main street in front of the hotel, with direct underground access... More

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Guest, I would like to thank you very much for taking the time to write your wonderful review and for choosing to stay with us recently. It always brings me great pleasure to hear that we have given such a memorable experience to our Guests, so naturally I am thrilled to hear your feedback about the locations, the facilities... More

Istanbul, Turkey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

5 star hotel , excellent location , near the shopping center and most of the important needs in the city . Near the train station . Excellent breakfast . I highly recommend it for any visitor to Innsbruck .

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, I would like to thank you very much for taking the time to write your wonderful review and for choosing to stay with us recently. It always brings me great pleasure to hear that we have given such a memorable experience to our Guests, so naturally I am thrilled to hear your feedback about the locations, the facilities... More

Charleston, South Carolina
Contributor
13 reviews 13 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We three ladies from the Carolinas in the U.S. toured the lovely country of Austria for two weeks this past summer of 2014. From the cosmopolitan, vibrant city of Vienna where we attended the opera and feasted on the sounds of Mozart and Strauss, stood in awe of the majesty of the former Hapsburg Dynasty, and visited magnificent museums, we... More

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear magnolia65, thank you for sharing this review about your recent stay at the Grand Hotel Europa and for your kind comment about the service. I am really glad that you and your family had a woderful time here with us and enjoyed everything. Is is with great pride that I read your kind words in regard to our staff,... More

Scotland
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very central but opposite railway station so scarcely picturesque . Room comfortable, good shower but so taupe, taupe and even more taupe. Consider an accent colour? Really delicious food in a very cosy dining room . Enjoyed dinner , breakfast and a lunch function and all food was a very high standard.

Was this review helpful? Yes
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear reviewer, Thank you very much for sharing your experience from your recent stay with us at Grand Hotel Europa, Innsbruck on Tripadvisor. I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. Once again, thank you for taking the time to post your review on... More

Markham, Canada
Top Contributor
81 reviews 81 reviews
16 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Right across from the train station. Hotel is not too noisy considering its location. Great breakfast but dinner is expensive for what amounts to the same menu you can get elsewhere at much more palatable prices. Hotel is wlaking distance to the gondola, golden Daschel and most other Innsbruck sights.

Was this review helpful? Yes
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, I would like to thank you very much for taking the time to write your wonderful review and for choosing to stay with us recently. It always brings me great pleasure to hear that we have given such a memorable experience to our Guests, so naturally I am thrilled to hear your feedback about the locations, the facilities... More

rSM
2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for one night in August, the hotel is very nice and opposite the train station with underground parking . The room we were in was very small all wood panels and in what seemed an older part of the property, the room was at best a 3 Star and no way could be described as 5 Star so... More

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Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear Opethxx, thank you very much for taking the time to share your review. I am extremely sorry if your experience here with us was not entirely satisfying, and that you were not pleased with the service received. I can reassure you that all the staff at the Hotel takes great pride in their work and strive to always meet... More

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Additional Information about Grand Hotel Europa

Address: Sudtiroler Platz 2, Innsbruck A-6020, Austria
Location: Austria > Austrian Alps > Tirol > Innsbruck
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Europa 5*
Number of rooms: 122
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Also Known As:
Grand Hotel Innsbruck
Grand Resort Innsbruck

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