We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Hotel Europa

Certificate of Excellence
Sudtiroler Platz 2, Innsbruck A-6020, Austria
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Grand Hotel Europa
Professional photos View all
Browse nearby
Grand Hotel Europa
Write a Review

550 reviews from our community

Traveler rating
    302
    156
    65
    17
    10
See reviews for
115
229
35
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (550)
  • Mar-May only
    (105)
  • Jun-Aug only
    (138)
  • Sep-Nov only
    (146)
  • Dec-Feb only
    (161)
All months
Zurich, Switzerland
Top Contributor
53 reviews 53 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is old, with renovated rooms. For the price the hotel is not worth it, for sure is not a five stars hotel. The breakfast really bad, the pastries not fresh and the eggs not well cooked. Near the city center. If you are in Innsbruck for sure you can find better hotels again near the city center, anyhow... More 

Was this review helpful? Yes
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for providing us with your constructive feedback on your recent stay at the Grand Hotel Europa. I am sorry to learn, that we could not meet your expectation in regards to our rooms and location.Be assured,that your comments regarding our breakfast buffett will be shared with those concerned. Nevertheless,I still hope to have the opportunity to... More 

Contributor
14 reviews 14 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Love the location of Grand Europa Hotel. It's right opposite the Innsbruck train station, and it's only less than 15 mins walk to the old town. Breakfast is very nice and the restaurant is very beautiful.

Was this review helpful? Yes
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben um uns ein Feedback zu schreiben. Es freut... More 

Kolkata
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

We entered the hotel to find out the elegance, it is really very good for city travellers with a view to visit Innsbruck in one or two days, it is just opposite the railway station, staffs were very helpful and can arrange local trips conveniently

Was this review helpful? Yes
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for submitting your valuable feedback on your recent experience at the Grand Hotel Europa. I am pleased to find out that you enjoyed your stay, especially in regards to our helpful staff members and our location.I will make sure to share your kind comments with the entire team, as this is a great motivation for all... More 

Kent, England
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Chose this hotel as opposite the main station where I was arriving from Switzerland so very useful. The station also was a main stop for the Sightseer bus and other various very useful buses and trams to get round the city so a very well positioned hotel! The reception staff were very friendly and very helpful and gave me a... More 

Was this review helpful? Yes 2
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben um uns ein Feedback über Ihren Aufenthalt im... More 

Teddington, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A lovely stay in a lovely town and a lovely hotel. Staff we're really friendly and willing to help in anyway they could. The room was clean and tidy - I would have expected a slightly better bathroom for a 5* however the price was fair. Breakfast was lovely and plentiful. The hotel is right opposite the station where you... More 

Was this review helpful? Yes 2
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to leave your valuable feedback on your recent stay at the Grand Hotel Europa. I am pleased to learn, that you enjoyed your short trip to Innsbruck and happy to read your kind comments towards our helpful staff members.I will make sure to share them with the entire team ! We all... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had based our decision to book this hotel off of internet reviews and were quite excited to go. When we finally arrived the hotel let us check in early (as we arrived at the hotel at around 9AM). The hotel was spotless and modern whilst retaining traditional Tyrolean charm in the hotel's restaurant. The room was spacious and modern... More 

Was this review helpful? Yes 2
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, Thank for taking the time to share your valuable comments and thoughts on your recent experience at the Grand Hotel Europa. What a pleasure to read that our outstanding service and friendly staff lived up to your expectation. Thank you for pointing out our spacious rooms and central location.I will gladly share your kind words with the entire... More 

Rosewood Australia
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for 3 nights last week. The hotel is across the road from the train station which suited us perfectly. The staff allowed us an early check in and were very friendly and helpful. Our room was very nice. Both the room and the bathroom were larger than many other European hotels. The hotel is... More 

Was this review helpful? Yes 1
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to share your valuable feedback with us on Tripadvisor. I am pleased to read your kind comments regarding our friendly staff, spacious rooms and our central location. However, I am disappointed to find out about your experience in our awarded restaurant.Thank you for bringing this matter to my attention and be assured,... More 

Angmering, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed there for 6 days with my brother and my girlfriend, form the time we got there to the time we left we were made to feel welcome and nothing was too much trouble for any of the staff, from recommendations, tips around town, to answering any and all of my questions, the staff were all friendly well-mannered and... More 

Was this review helpful? Yes 3
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for choosing the Grand Hotel Europa during your recent stay in Innsbruck and for sharing your valuable comments on Tripadvisor. I am delighted to hear, that we met your expectations in regards to our friendly staff members and our rooms.Be assured, that I will gladly share your kind words with the entire team. We are all... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Best hotel i have been to... A definite must to go to... The staff are so welcoming and friendly and never mind answering any question you have.. top notch.. I will always go back here when i visit Austria.... Great value for money :D

Was this review helpful? Yes 2
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to submit a feedback on your recent stay at the Grand Hotel Europa. I am pleased to learn, that we made your stay enjoyable.I will make sure to share your kind comments with our staff. We all hope to have the opportunity of welcoming you back with us during your next trip... More 

Telford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

this was the second visit to the grand europa. just an overnight with dinner and breakfast. the service 1st class, the rooms excellent, and the food fantastic, we met the hotel general manager what a great guy

Was this review helpful? Yes 2
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear valued guets we are very happy to get a feedback of returning guets and even more pleased if they enjoy their stay we wish you a great spring and hope seeing you again Roman Ray Straub General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

150 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (127)
Viewed
Room/suite (27)
Viewed
Hotel & grounds (15)
Viewed
Bathroom (10)
Viewed
Pool/beach area (1)
Viewed
Dining (9)
Viewed
View from room (3)
Viewed
Other (62)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (9)
Viewed
Dining (3)
Viewed
Room/suite (3)
Viewed
Business center/function rooms (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question