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Star Inn Hotel Salzburg Zentrum

#35 of 135 Hotels in Salzburg
Certificate of Excellence
Hildmannplatz 5 | 5020 Salzburg, Salzburg 5020, Austria
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Star Inn Hotel Salzburg Zentrum
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Star Inn Hotel Salzburg Zentrum
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372 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brussels, Belgium
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We were here for two nights and had a very mixed experience. The hotel is well situated at 200metres from the river in a very lively area surrounded by restaurants, a bit tricky to reach by car, but the girls at the reception were very helpfull and friendly. The room was small but clean and everything we needed available. Good... More 

Was this review helpful? Yes
SISbgZ, Manager at Star Inn Hotel Salzburg Zentrum, responded to this review

Dear Peter, thank you very much for your visit and for taking your time to evaluate the hotel. From your descriptions, I suppose you're writing about our partner hotel in the other part of the old town - Star Inn Gablerbräu, next to and italian restaurant. I'll let know your mixed feeling about your experience there. In name of Star... More 

Sydney, Australia
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 1 week ago

Modern, clean, efficient. Everything you expect from a Swiss run hotel. Great location near to some great cafes and restaurants and you don't need a car. Buses to the airport easy to catch too. Friendly staff.

Was this review helpful? Yes
SISbgZ, Manager at Star Inn Hotel Salzburg Zentrum, responded to this review

Dear Guest, thank you very much for choosing our hotel for your stay in Salzburg and also for your nice evaluation. Specially I'm very thankful for your words about the staff!! I'd be very pleased to welcome you back in our city! Kind regards, Irene González More 

1 review
2 of 5 stars Reviewed 2 weeks ago

We booked our room through booking.com based on tripadvisor. We booked the room based on the low cost - including breakfast advertised as included - the presence of an elevator and the on-site parking. When we got there, we found out that they wanted an additional 13 euros per person for breakfast, 16 euros for parking, and a few more... More 

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SISbgZ, Manager at Star Inn Hotel Salzburg Zentrum, responded to this review

Dear David, thank you very much for visiting us and also for all the information given on this report. As I explained you at your departure, you booked a special promotion on the internet and it had special terms and conditions, which you get of course on your confirmation. The first condition was that for the reservation you should provide... More 

Pompton Plains, New Jersey
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

10 min from Airport ( cab ride $13 Euros). Rooms were modern, large , clean and very comfortable. Located walking distance from Mirabelles Gardens, Mozart's house and many great bars restaurants and shops. Beautiful area !! We had dinner at the Italian place under the Hotel had great food and atmosphere.

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SISbgZ, Manager at Star Inn Hotel Salzburg Zentrum, responded to this review

Dear Guest, I'm very thankful for your comments and this nice evaluation of the hotel. The complete team and me are really glad, you had a pleasant stay with us and you enjoyed it!! We hope to see you soon again in our pretty city!!! Kind regards, Irene González & Team More 

Carson City, Nevada
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 24, 2015

The best part in staying at this hotel is it's location - walking distance to the pedestrian tunnel that ends in one of the plazas in old town. The plazas are similar to those found in Italy. Horse drawn carriages, street musicians, shopping and beautiful architecture. It was an easy walk to the Mozart Museum and concert hall, as well... More 

Was this review helpful? Yes 2
SISbgZ, Manager at Star Inn Hotel Salzburg Zentrum, responded to this review

Dear Donald, thanks a lot for taking your time to write how was your stay with us. I appreciate so much every detail and every word you've written, because it's the only possibility we have to improve ourselves and also to be nearer to our guests knowing your desires. I'd like to let you know that our reception, as well... More 

Vancouver, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 11, 2015

My expectations were high based on previous reviews, as "clean" is at or near the top of my reasons for choosing a hotel or motel. No complaints for the most part: location is good, right on 1 Messe/Europark bus (super useful); desk staff were great and very friendly - even going out of the way to let me park a... More 

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SISbgZ, Manager at Star Inn Hotel Salzburg Zentrum, responded to this review

Dear Star Inn Zentrum Guest, thank you very much for your visit and the evaluation. Our guest's feedback ist the only opportunity we have to improve ourselves and I'm deeply thankful for your comments. I hope, you complained at the reception by the time you found all the thinks that made the room unconfortable for you. I hope you did... More 

A TripAdvisor Member
4 of 5 stars Reviewed May 9, 2015

I have been on a weekend trip to Germany and Austria and visited Salzburg again. This time with wife and 14 year old son so there are a bit other requirements then when travelling alone or with my wife. It is not all hotels that offer family rooms or possibility for extra bed. Especially not if you like to stay... More 

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SISbgZ, Manager at Star Inn Hotel Salzburg Zentrum, responded to this review

Dear Star Inn Salzburg Zentrum Guest, Thank you very much for your choosing our hotel for your stay in Salzbourg and for sharing with us your experience in our hotel. I'm glad to know you had a pleasant stay here and you enjoyed the days you spent in our pretty city! It's great to know that you were happy with... More 

Toronto, Canada
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed April 29, 2015

My mom and I booked a family room which meant we each got a huge double bed to sleep in -- fantastic, and great value for 114 eur. The room itself was clean and very roomy, which we appreciated during our four night stay. The location is great -- just an easy walk through a pedestrian tunnel (which is not... More 

Was this review helpful? Yes
SISbgZ, Manager at Star Inn Hotel Salzburg Zentrum, responded to this review

Dear Star Inn Zentrum Guest, thank you very much for your estimation and your beautiful comments about our staff and your stay with us. It's always a pleasure for us to offer a very warm welcome to our guests and try to make their stay as pleasant as possible. Our best remuneration is to see you smile and know that... More 

Portlaoise, Ireland
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 11, 2015

We stayed for 3 nights recently and enjoyed our stay immensely, the hotel is in a great location just a tunnel walk to the old city, so is good value considering situation. We did not have breakfast here as was not in room rate and was priced at e13 per person. spar supermarket just down road in opposite direction of... More 

Was this review helpful? Yes
SISbgZ, Leiter Öffentlichkeitsarbeit at Star Inn Hotel Salzburg Zentrum, responded to this review

Dear Star Inn Guest , thank you very much for your kind words and for choosing our hotel for your stay in Salzburg . We are pleased to hear that you enjoyed staying here with us and that we were able to help you . That is why we are here. Hoping to see you again soon , we are... More 

Kuala Lumpur, Malaysia
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 20, 2015

I chose this hotel at the very last minute 2 nights during one of my work/leisure trip. The room was small but it's clean and had all the things that I need. The location was great. Many of the areas that I wanted to visit were all within walking distance. Staff of this hotel were also friendly and helpful.

Was this review helpful? Yes 1
SISbgZ, Manager at Star Inn Hotel Salzburg Zentrum, responded to this review

Dear Star Inn Hotel guest , thank you for the time you`ve taken to write this very nice comment about us and our hotel . We are very pleased to know that you enjoyed staying here with us and that we were able to help you . It will be a pleasure to welcome you again soon here in our... More 

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