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Ibis Salzburg Nord

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Carl Zuckmayer Strasse 1, Salzburg 5020, Austria
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Ibis Salzburg Nord
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578 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Frankfurt, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I stayed in this hotel as part of a group visiting Austria, I can't say it was the best hotel I have ever seen, but I can't say it is the worst either. I see some people say a lot of bad things about this hotel in their reviews but I don't know, I am not the complaining type and... More 

Was this review helpful? Yes
Manchester, United Kingdom
4 of 5 stars Reviewed 1 week ago

Just about adequate parking Located above commercial premises in the same block. Reception poorly sign-posted. Use of room card to operate lift not explained at reception. However, room and facilities as expected, other than there was no bath.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
SiessMarcus, General Manager at Ibis Salzburg Nord, responded to this review

Dear guest, first, we would like to thank you for having found time for this feedback and for your staying at Ibis Salzburg Nord. We're sorry that you weren't 100% satisfied with our services, and first of all with the reception staff, as the Ibis Team always tries to meet all expectations of our guests. Thus, we do appreciate your... More 

Springfield, Missouri
Level Contributor
168 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We needed help with a tour pickup and then leaving our luggage after checkout. The girl behind the counter was SUPERB in supplying us information and help. Yes, the room is basic. Yes, it's not super close to old town. But if you're looking for budget, I would highly suggest this hotel.

Was this review helpful? Yes
SiessMarcus, General Manager at Ibis Salzburg Nord, responded to this review

Dear guest, we would like to thank you for your positive feedback and for having found time for it. We are glad that your staying at Ibis Salzburg Nord met your expectations and that our Ibis Team was able to enhance your positive experience in the city of Mozart. Your comments are very important for all of us and they... More 

england
Level Contributor
98 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We checked in for 2 nights...nice enough hotel typical ibis however a bit dated. Very comfy beds. Nice staff. Ibis have a 15 minute problem solving promise...we asked for an extra pillow 3 times and got given it whilst having a drink at the bar at 10pm.....about 6 hrs after we first asked. Room was ok has air con and... More 

Was this review helpful? Yes
SiessMarcus, General Manager at Ibis Salzburg Nord, responded to this review

Dear guest, first of all, we would like to thank you for your staying at Ibis Salzburg Nord and for your positive feedback even if you weren't satisfied with all our services. We would like to apologize for the inconveniences regarding our service quality program "15 minutes guarantee" which is of a very high importance for the whole Ibis Hotel... More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have stayed at a few Ibis hotels around the world and this one is no different: decor is tired and in need of refurbishment and the rooms could be cleaner. That said, our room and bathroom was quite spacious and it was fine for a short stay. Wifi was free but you had to keep connecting to it if... More 

Was this review helpful? Yes
SiessMarcus, Manager at Ibis Salzburg Nord, responded to this review

Dear guest, First of all, I would like to thank you for having chosen our Ibis Salzburg Nord and for having found time for this review. Each feedback is very important for our hotel and for improving our service. I'm sorry that you wasn't satisfied with the interior design and the refurbishment. We know about this problem and we're waiting... More 

Ahmedabad, India
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 7, 2015

I stayed here with my wife on our vacation. We were booked for 2 nights. The hotel is too far from the Salzburg city. Service : 3 / 5 Ibis is a budgeted hotel was not many services are provided. The check in & check out was smooth. They provide only breakfast & they have couple of vending machine where... More 

Was this review helpful? Yes
MSiess, Night Audit at Ibis Salzburg Nord, responded to this review

Thanks for your comments this help us to much, I´m happy to hear about you had a good stay in our Hotel, I hope you can visit us again soon, and don´t forget Hotel Ibis Salzburg Nord it´s also your house. More 

Suffolk, United Kingdom
Level Contributor
179 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
4 of 5 stars Reviewed June 4, 2015

This isn't the newest IBIS, but it's been tidied up in places and you always know what you're getting with them: - Simple, clean, spacious rooms - Modern bathrooms with large shower compartments and great water pressure - Bright attractive communal parts In addition the Salzburg one has: - Air conditioning (surprising must for Austria in summer) - Free good... More 

Was this review helpful? Yes
MSiess, Night Audit at Ibis Salzburg Nord, responded to this review

I´m really happy to hear about your great time with us, first I have to tell you thanks for your preference, our staff its happy working every day for offer the best service possible, I hope you can visit us soon, and remember you are always welcome to Ibis Salzburg Nord Hotel. More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

As a budget hotel it had everything you really need. Clean bed, clean bathroom and comfy nights sleep. Would prefer to have tea/coffee available in the room though, this was the only thing that was missing for us. Great location for access to Auto Messe.

Was this review helpful? Yes
SiessMarcus, General Manager at Ibis Salzburg Nord, responded to this review

Dear guest, I would like to thank you for having found time to write us this review. We do appreciate it. Moreover, I will be also very happy to share this positive comment with my team. It would be a good motivation for making our service better every day. Regarding tee/coffee in rooms, unfortunately, it is the politics of the... More 

Tolmin, Slovenia
Level Contributor
453 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed May 21, 2015

Typical Ibis hotel, clean rooms, friendly staff, very easy to find, no problem with parking near the hotel. Very convenient for one day travellers of for exploring Salzburg. There is a bus connection to the city centre.

Was this review helpful? Yes
SiessMarcus, Manager at Ibis Salzburg Nord, responded to this review

Dear guest, I would like to thank you for the review and for having found time for writing it. My team and I do really appreciate each feedback, as it gives us a good motivation to make our service better every day and make our guests happy. We are very happy that your experience in Salzburg was positive and that... More 

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