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Best Western Hotel Imlauer Altstadt

4.0 of 5
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Rainerstrasse 12-14, Salzburg A-5020, Austria
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Best Western Hotel Imlauer Altstadt
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Ranked #62 of 135 Hotels in Salzburg
A recent review
4 of 5 stars reviewed 4 days ago
Helena B
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132 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I just loved the Hotel since I arrived! Next to the train station, in 5 minutes walking you'll get there! The reception was excellent, very quick. In a few minute I was able to rest in my room. The room was amazing! I stayed in a triple room, with an enormous bed and a comfortable sofa bed. The breakfast is... More 

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Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 23, 2015

Stayed here overnight when passing through Salzburg. It is very conveniently located in the centre of Salzburg near the Station. It has a restaurant and the food was good and reasonably priced. There is a car park, albeit an additional charge. The hotel cost was around £50 for a single room with breakfast which I thought was good value. I... More 

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Monika S, Manager at Best Western Hotel Imlauer Altstadt, responded to this review

Dear MikeJ1906, it is nice to hear, that you were satiesfied with the Hotel, Restaurant and Service. Thank you also for recommending us. If you stop again in Salzburg, we would be happy to welcome you again. Regards Monika Seibold - Resident Manager More 

Krems an der Donau, Austria
Top Contributor
73 reviews 73 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 3, 2015

Pretty well located, 5min to the train station and about 15min by foot from the old Salzburg. The bedroom was Modern and renovated, clean and quiet. The staff was welcoming and helpful. Good value/price for 1night. I enjoyed my stay at the Best Western Imlauer!

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Monika S, Manager at Best Western Hotel Imlauer Altstadt, responded to this review

Dear Coralie S, thank your for writing on trip advisor about your experience at our hotel. I am happy, that you had a good time and stay here at the Best Western Hotel Imlauer. Best wishes Monika Seibold - Resident Manager More 

Phoenix, Arizona
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 2, 2015

This hotel is adjacent to another Best Western hotel and they share the same lobby. After reading many reviews, I specifically booked this one instead of the other one so we would not be placed above the smoky restaurant and facing the loud train tracks. When we arrived at the hotel, we were told that it was already booked and... More 

Was this review helpful? Yes 1
Monika S, Manager at Best Western Hotel Imlauer Altstadt, responded to this review

Dear Mr. Persimmon, thank you for your comments on tripadvisor. I am sorry, that you did not stay in the Hotel you wish have to stay. But generally everybody stays in the Hotel which he has booked. But also if you stay in the rooms over the Restaurant, it is unuasual that it smelled from Food, made in the kitchen,... More 

Pavia, Italy
1 review
5 of 5 stars Reviewed January 26, 2015

I and my wife had a great time with the very friendly and professional support of the Hotel staff. Just sorry I forgot the names of two persons: I would like to thank them in written. All informations available clearly and proactively. We had an excellent and complete breakfast that, together with the particular location (few meters from Mirabell) let... More 

Review collected in partnership with Best Western

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Monika S, Manager at Best Western Hotel Imlauer Altstadt, responded to this review

Dear Roberto Z, it makes me feel happy, that you had a good time here at the Hotel Imlauer. I told my employees about your nice words about them, as you forgot the Name of the 2, I told it to all of them. But maybe you remember when you come back next time. We are looking Forward welcoming you... More 

Contributor
17 reviews 17 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 23, 2015 via mobile

Stayed here in late November 2014 Hotel was quite a hike from the railway station but manageable Staff were very helpful and meals in the restaurant were excellent Decor was a little dated but the beds were very comfortable Would recommend this hotel as a reasonably priced and well located base to explore Salzburg

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Monika S, Manager at Best Western Hotel Imlauer Altstadt, responded to this review

Dear Family Rigwr, thank you for writing on trip advisor. I am glad, that you had a good enjoyable time here at our Hotel Imlauer while your stay in Salzburg. The decoration in our Hotel is typically traditional, so it fits also to our Braurestaurant Imlauer. So if you come ever back to Salzburg for some more Sightseeing, we would... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 29, 2014

As it was our first time in Salzburg we were hoping for an overall comfortable and enjoyable stay.We were warmly welcomed by the friendly and professional staff at the hotel.We booked a room for 4 adults and were given a generous sized room with 2 single beds and a sofa bed.We found the room to be more than adequate for... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Monika S, Manager at Best Western Hotel Imlauer Altstadt, responded to this review

Dear Rosemary, thank's for your nice words regarding the stay here at our Hotel and about the warm welcoming. Regarding the Television and Internet, we are working on this, as the Internet most of the time works. I hope, that These two things did not have any bad affects on your stay in Salzburg. Wish you all the best Monika... More 

Brighton, United Kingdom
1 review
5 of 5 stars Reviewed December 2, 2014

Hotel was a great location, near Mirabell gardens, only 10 minutes walk to the centre of Salzburg. Staff were extremely helpful and rooms were of good size and clean. Very pleased with the service and would definitely stay again. All our party were well catered for.

Review collected in partnership with Best Western

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Monika S, Manager at Best Western Hotel Imlauer Altstadt, responded to this review

Dear Alison M, thanks for letting us know, that you had a great stay here in Salzburg and a good time at the Hotel. As you had a specilal Occasion here, all of the staff helped together to make the stay for you, your Family and friends great. Wish you all the best for the future and if you come... More 

New York City, New York
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 19, 2014

When our tour guide booked our trip throughout Europe I was surprised that a Best Western was booked. But not disappointed. The place was a little dated, but clean and the best and pillows were very comfortable. Nice deep tubs to soak in after a long day of walking. Great location. Easy to walk to Old Town and also walking... More 

Was this review helpful? Yes 1
Warsaw, Poland
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 12, 2014

Salzburg was our fifth overnight stop during our trip to and back from Spain.. I would definitely recommend this hotel for family guests... No problem with late arrival.. a superb family room, spacious with two big and comfortable bed.. quite important for us as we were travelling with children (1 and 3 yrs). Parking just behind the corner and the... More 

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