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Best Western Hotel Imlauer Altstadt

4.0 of 5
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Rainerstrasse 12-14, Salzburg A-5020, Austria
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Best Western Hotel Imlauer Altstadt
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Ranked #53 of 135 Hotels in Salzburg
A recent review
4 of 5 stars reviewed 2 days ago
Skye1207 West Palm Beach, Florida
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141 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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West Palm Beach, Florida
Senior Contributor
48 reviews 48 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Simple & inexpensive, but quite nice, actually. Our room was clean & well-kept. The bathroom looks modern. Plenty of hot water, towels, & comfy pillows. We had a great stay for 2 nights in Salzburg! We stayed in room 61 on the top floor & had no complaints. Booked last-minute on HotelTonight for €88, then asked to stay another night... More 

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Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A close walk to the train station, but not as much to the tourist sites. But the beds are comfortable, the bathrooms spacious, and the front desk friendly. The restaurant is also great, along with the breakfast.

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Sydney
Top Contributor
83 reviews 83 reviews
41 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We spent three great nights at this hotel and it offered everything we needed. It was spotlessly clean and the rooms very spacious. The reception staff very friendly and helpful. Location wise it was perfect for our exploration of Salzburg and environs. We enjoyed the walks through Mirabell Gardens to the old city, which took a leisurely 10 to 15... More 

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Bengaluru (Bangalore), India
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You know what to expect!! Typical American chain hotel. Well located, comfortable rooms, good selection of TV channels and amazing front desk staff... Most helpful of all Austrian cities... Breakfast was a disappointment. No croissants! Unimaginable!!!!

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 14, 2015

After an initial problem with the door lock - the room was clean and comfortable. The hotel restaurant was excellent - prices reasonable for a city. Plenty to do and see and very close to the train station. Reasonable price but staff were ok - one was a bit sniffy but I don't judge the hotel on one person maybe... More 

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Monika S, Manager at Best Western Hotel Imlauer Altstadt, responded to this review

Dear Mr. WanderlustScots, thank you for writing on tripadvisor regarding your recent stay. I am happy, that you had a good time here in our Hotel and that you also enjoyed the dinner or meals in our Restaurant. I also want to apologize if you have not been treated friendly by all of our staff. Hopefully it did not effect... More 

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 29, 2015

I just loved the Hotel since I arrived! Next to the train station, in 5 minutes walking you'll get there! The reception was excellent, very quick. In a few minute I was able to rest in my room. The room was amazing! I stayed in a triple room, with an enormous bed and a comfortable sofa bed. The breakfast is... More 

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Monika S, Manager at Best Western Hotel Imlauer Altstadt, responded to this review

Dear Helena B, thank you for writing on tripadvisor regarding your stay last June. Also it is a Long time ago, I wanted to apologize that you felt not treated to warmly welcomed when coming late in the Restaurant. But now quite a Long time passed over and it is almost unpossible for me to figrue out, what was on... More 

Leeds, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 23, 2015

Stayed here overnight when passing through Salzburg. It is very conveniently located in the centre of Salzburg near the Station. It has a restaurant and the food was good and reasonably priced. There is a car park, albeit an additional charge. The hotel cost was around £50 for a single room with breakfast which I thought was good value. I... More 

Was this review helpful? Yes 1
Monika S, Manager at Best Western Hotel Imlauer Altstadt, responded to this review

Dear MikeJ1906, it is nice to hear, that you were satiesfied with the Hotel, Restaurant and Service. Thank you also for recommending us. If you stop again in Salzburg, we would be happy to welcome you again. Regards Monika Seibold - Resident Manager More 

Krems an der Donau, Austria
Top Contributor
79 reviews 79 reviews
22 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 3, 2015

Pretty well located, 5min to the train station and about 15min by foot from the old Salzburg. The bedroom was Modern and renovated, clean and quiet. The staff was welcoming and helpful. Good value/price for 1night. I enjoyed my stay at the Best Western Imlauer!

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Monika S, Manager at Best Western Hotel Imlauer Altstadt, responded to this review

Dear Coralie S, thank your for writing on trip advisor about your experience at our hotel. I am happy, that you had a good time and stay here at the Best Western Hotel Imlauer. Best wishes Monika Seibold - Resident Manager More 

Phoenix, Arizona
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 2, 2015

This hotel is adjacent to another Best Western hotel and they share the same lobby. After reading many reviews, I specifically booked this one instead of the other one so we would not be placed above the smoky restaurant and facing the loud train tracks. When we arrived at the hotel, we were told that it was already booked and... More 

Was this review helpful? Yes 2
Monika S, Manager at Best Western Hotel Imlauer Altstadt, responded to this review

Dear Mr. Persimmon, thank you for your comments on tripadvisor. I am sorry, that you did not stay in the Hotel you wish have to stay. But generally everybody stays in the Hotel which he has booked. But also if you stay in the rooms over the Restaurant, it is unuasual that it smelled from Food, made in the kitchen,... More 

Pavia, Italy
1 review
5 of 5 stars Reviewed January 26, 2015

I and my wife had a great time with the very friendly and professional support of the Hotel staff. Just sorry I forgot the names of two persons: I would like to thank them in written. All informations available clearly and proactively. We had an excellent and complete breakfast that, together with the particular location (few meters from Mirabell) let... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Monika S, Manager at Best Western Hotel Imlauer Altstadt, responded to this review

Dear Roberto Z, it makes me feel happy, that you had a good time here at the Hotel Imlauer. I told my employees about your nice words about them, as you forgot the Name of the 2, I told it to all of them. But maybe you remember when you come back next time. We are looking Forward welcoming you... More 

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