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Hotel Sacher Salzburg

#6 of 135 Hotels in Salzburg
Certificate of Excellence
Schwarzstrasse 5 - 7, Salzburg 5020, Austria
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Hotel Sacher Salzburg
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884 Reviews from our TripAdvisor Community

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Traveler rating
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    174
    44
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    17
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
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English first
  • All months
    (884)
  • Mar-May only
    (194)
  • Jun-Aug only
    (277)
  • Sep-Nov only
    (226)
  • Dec-Feb only
    (187)
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Level Contributor
312 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A boutique hostelry built thanks to a tart, quite a famous one. Set on the south side of the river in center city, the interior is nothing short of gorgeous. Service is par excellence and the ambience is grandiose. Salzburg's alpine motif is beautiful.

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Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were not disappointed. Lovely hotel fantastic coffee and cake! Loved reading about the cake. Very good service. Hotel also very welcoming and homely. We will return and stay next time instead of dropping in to try the Sacher torte. Perfect location for a stay in Salzburg.

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Saratoga, California
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This is the best hotel I have stayed at in a long time. We had a beautiful room facing the river and the Old Town. The hotel is wthin walking distance from all the attractions. The road bordering the hotel (next to the river) is pedestrian/bicycle only, so our room was quiet at night. The hotel is so beautiful and... More 

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Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear JoanJh, Thank you very much for taking the time to tell us about your visit at the Hotel Sacher Salzburg. We appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback on TripAdvisor. Wish you a good day & hope to see you soon at the Sacher again. Best regards, Armie-Angélique Lassiwe General Manager More 

New York City, New York
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

For the two nights I stayed at this hotel, it was wonderful! Our room was beautiful and clean with a small little balcony. The staff was nice and the chocolates and fruit in the room when we got there was a pleasant surprise. The hotel decor was interesting and everywhere you looked there was something interesting to see. The restaurant... More 

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Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear Wandering Shutterbug7, Thank you so much for your kind feedback about your stay with us. It is always a pleasure to receive positive comments on TripAdvisor. I am really glad that you had a good time in Salzburg. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations. We... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel is centrally located at Salzach river, opposite of old town. Rooms are old-fashioned decorated, beds could be more comfortable! Concierge is friendly, but reception staff is not very friendly. Sundays, breakfast should not finish at 10.30 a.m. The patisserie of the Hotel is worth to visit.

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Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear Vedat I, Thank you very much for taking the time to tell us about your visit at the Hotel Sacher Salzburg. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations. Please allow me to express my sincerest apologies regarding the disappointing service at the front desk, this attitude... More 

Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

When we arrived at the hotel, all the twin bedded rooms had been taken, even though it was stipulated on our reservation we wanted a twin bed room. We were taken to a regular room which was very nice, but we declined it. We were taken down and left at the Reservations Window to discuss it with the Reservations lady.... More 

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Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear heronlaker, Thank you very much for taking the time to tell us about your visit at the Hotel Sacher Salzburg. It is always a pleasure to receive feedback on TripAdvisor. Please allow me to express my sincerest apologies regarding the disappointment of the shown room and that we did not have the opportunity to offer an alternative room. Kindly... More 

Shanghai
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed there three nights and four days after our stay at their hotel in Vienna. Same as the Sacher in Vienna the location is wonderful. It's right next to the river by the bridge across which is the old town with all the restaurants and shops. The lobby was very grand and beautiful with the zig-zag staircase. Unfortunately we... More 

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Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear MillyBShanghaii, Thank you very much for taking the time to tell us about your visit at the Hotel Sacher Salzburg. We appreciate your comments regarding your stay. It is always a pleasure to receive feedback. I will share your comments with our team. Please kindly allow us to let you know that we have already done a lot of... More 

Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited the hotel Sacher many times in the past and it is remarkable how much this hotel with a long history has transformed from an old fashioned grand hotel to a modern 5 Star Superior hotel that combines a traditional look with technology and modern interiors. Service is excellent, even the restaurant seems to have a new chef and... More 

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Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear Mr Manfred H, Thank you very much for taking the time to tell us about your visit at the Hotel Sacher Salzburg. We appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback on TripAdvisor. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and... More 

Melbourne, Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed only one night during a hot summer interlude. Wonderful old style Austrian Hotel with lots of charm. Room was comfortable with all the usual items. Unfortunately finding suitable pillows was a challenge as it is in most Austrian Hotels. The hotels service in restaurants and bars was very good. Overall a pleasant short term stay. Unfortunately didnt try the... More 

Was this review helpful? Yes
Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear Mr Bryan D, Thank you very much for taking the time to tell us about your visit at the Hotel Sacher Salzburg. We appreciate your comments regarding your stay. I will share your comments with our team. We look forward to welcoming you again in the future. You have to come again to try the Original Sacher-Torte. Please contact... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a fabulous hotel, with fabulous staff.Breakfast was so good with so much choice.Excellent location on the river.There are numerous lounges to choose from, all beautifully decorated.The bar is also beautifully decorated, nice to sit and chill with a drink or two.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear Annette f, Thank you so much for your kind feedback about your stay with us at the Hotel Sacher Salzburg. It is always a pleasure to receive positive comments on TripAdvisor. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations. We look forward to welcoming you in the... More 

Hotel Review Summarization

What travelers say

  • Old town(9)
  • Very good(5)
  • Breakfast buffet(4)
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Prices are for 1 room, 2 adults
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