We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Sacher Salzburg

5.0 of 5 Schwarzstrasse 5 - 7, Salzburg 5020, Austria
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Certificate of Excellence 2014
Hotel Sacher Salzburg
Professional photos View all
Browse nearby
Hotel Sacher Salzburg
Write a Review

771 reviews from our community

Traveler rating
    543
    155
    41
    17
    15
See reviews for
116
401
38
61
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (771)
  • Mar-May only
    (144)
  • Jun-Aug only
    (214)
  • Sep-Nov only
    (226)
  • Dec-Feb only
    (187)
All months
London
Top Contributor
140 reviews 140 reviews
47 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is how a hotel should work. The service and attention to detail is impeccable. Front desk staff are extremely helpful and informative whether it be restaurant choice and booking or tourist information in and around the area. Whilst we had one of the older style rooms it was fully equipped and perfect to return to. The towels and bed... More 

Was this review helpful? Yes 1
Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear Awaywegoagain22, Thank you again for your feedback. I will share your comments with our team. We look forward to welcoming you in the future. Please contact me directly via e-Mail (alassiwe@sacher.com), when you are coming again to Salzburg and visit the Sacher. Sincerely, Armie-Angélique Lassiwe More 

Gloucestershire
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 4 weeks ago

There's service........and there's old fashioned traditional hotel service. We often judge a place on physicalities and amenities, but we should judge hotels on how they make us feel. The Sacher made me feel that every member of the staff had come to work that day just to make my day better. And they did. For everyday of my stay. I... More 

Was this review helpful? Yes 1
Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear Pamtiddly, Thank you very much for taking the time to tell us about your visit at the Hotel Sacher Salzburg. We appreciate your comments regarding your stay and I will share your comments with our team. It is always a pleasure to receive positive feedback on TripAdvisor. Please contact me directly via e-Mail (alassiwe@sacher.com), when you are coming again... More 

Kenmore Hills
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

All of the positive reviews are right on and I am really just adding my vote. Stayed 4 nights and it felt like a vacation in itself. Room (deluxe) was modern and luxurious, but the hotel lobby and public areas look and feel like something out of the 1930s. But iI mean that in a good way - grand living... More 

Was this review helpful? Yes 1
Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear Fynsie, Thank you very much for taking the time to tell us about your visit at the Hotel Sacher Salzburg. We appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback on TripAdvisor. Thank you again for sharing your experience, I will share your comments with Gerhard and the whole Sacher team. We look... More 

Stuttgart, Germany
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights in Hotel Sacher and it was one of the best experiences in Europe! We did reserve a Top Deluxe room and it came with the best view of Old Town Salzburg and the Castle! The room was spotless and newly remodeled. The hotel restuarant, bar and breakfast buffet were wonderful and the service was top notch! What... More 

Was this review helpful? Yes 1
Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear mlp8987, We appreciate your comments regarding your stay at the Hotel Sacher Salzburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations. Thank you again for sharing your experience, and we... More 

United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 20, 2015

I have just had four nights in the Sacher and could not wish for anything better. This was a trip that I planned as a post Christmas surprise for my wife and I did splash out on a top room, that exceeded my expectations. Having read some negative reviews about the condition of supposedly old fashioned and tired decor I... More 

Was this review helpful? Yes
Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear Richard M, Thank you very much for taking the time to tell us about your visit at the Sacher Salzburg. To receive positive feedback is always a pleasure. I will share your comments with our whole team. Thank you again for sharing your experience, and we look forward to see you soon at the Sacher Salzburg. Yours sincerely, Armie-Angélique... More 

London, United Kingdom
Top Contributor
54 reviews 54 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 20, 2015

I've stayed in a lot of places in Salzburg now and I have to say that this was my favourite by far. It won't be to all tastes as it is a more traditional hotel with all the normal stuff that comes with those old traditional european hotels. for me, it was perfect. great service, excellent bar, lovely room with... More 

Was this review helpful? Yes 1
Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear antspants04, Thank you very much for taking the time to tell us about your visit at the Sacher Salzburg. To receive positive feedback is always a pleasure. I will share your comments with our team. Thank you again for sharing your experience, and we look forward to see you soon at the Sacher Salzburg. Please contact me directly via... More 

East Molesey, United Kingdom
Top Contributor
52 reviews 52 reviews
18 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed January 19, 2015

We were due to fly into Salzburg for our Christmas holiday in Bad Hofgastein (which I have reviewed separately) but decided to move our flight back a day to allow us to take the opportunity of a flying visit to Salzburg itself This proved to be an excellent decision. We decided to splurge a bit as we were only staying... More 

Was this review helpful? Yes 1
Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear dolcevita-italia, Thank you very much for taking the time to tell us about your visit at the Hotel Sacher Salzburg. We appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback on TripAdvisor. I will share your comments with our whole Sacher team. Please contact me directly via e-mail (alassiwe@sacher.com), if you are coming... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 19, 2015

We spent one night here in December, after a mountain holiday. I was disappointed by the stuffiness of this hotel. It felt chichi and old-fashioned and lacked warmth. We had a nice room, with elegant furnishings, and the fruit and mini Sachertorte in the room were a pleasant surprise. We slept well but in the morning, we noticed a gas... More 

Was this review helpful? Yes 2
Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear cheyenne488! First of all we would like to thank you very much for staying with us at Hotel Sacher Salzburg and for sharing your feedback with us on TripAdvisor. Please be assured that our guests’ feedback is of highest importance to us. We allow us to express our sincerest apology for any inconvenience you might have experienced and we... More 

Sydney, Australia
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 18, 2015

We stayed here for a week during last year’s summer festival and enjoyed every minute. We were in a superior double room (#220) – not facing the old town and river but was not a huge issue. The room was of a reasonably generous size and immaculately maintained. Breakfast was always a treat, with service of a level you would... More 

Was this review helpful? Yes 1
Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear 2010peter, Thank you very much for taking the time to tell us about your visit at the Hotel Sacher Salzburg. We appreciate your comments regarding your stay. It is always a pleasure to receive feedback on TripAdvisor. We are very sorry for any inconvenience regarding your credit card. Please be assured that regularly the pre authorisation on a card... More 

Bryn Athyn, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed January 12, 2015

This was my second stay at the Sacher. Loved being on the river and walking across the bridge into the old town. We had a car with us and it was pretty easy to drive out of town from here. Nice rooms and very helpful staff.

Was this review helpful? Yes
Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear Jill K, Thank you very much for taking the time to tell us about your visit at the Hotel Sacher Salzburg. We appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback on TripAdvisor. We appreciate the time you took to share your experience regarding the way you were treated by our staff. I... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Sacher Salzburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Sacher Salzburg

Address: Schwarzstrasse 5 - 7, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Sacher Salzburg 5*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, LHW, Booking.com, Cheap Tickets, Priceline, HotelTravel.com, Despegar.com, TripOnline SA, Odigeo, EasyToBook and Tingo so you can book your Hotel Sacher Salzburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Spa Hotel in Salzburg
#4 Business Hotel in Salzburg
#6 Luxury Hotel in Salzburg
#7 Romantic Hotel in Salzburg
#7 Family Hotel in Salzburg

492 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (432)
Viewed
Hotel & grounds (116)
Viewed
Pool/beach area (1)
Viewed
Room/suite (123)
Viewed
View from room (27)
Viewed
Bathroom (20)
Viewed
Dining (20)
Viewed
3:22
Videos (1)
Viewed
Other (124)

Management photos: Courtesy of the property manager

Viewed
All management photos (60)
Viewed
Room/suite (32)
Viewed
Hotel & grounds (11)
Viewed
View from room (2)
Viewed
Dining (6)
Viewed
Bathroom (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay