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Hotel Sacher Salzburg

#6 of 135 Hotels in Salzburg
Certificate of Excellence
5.0 of 5
Schwarzstrasse 5 - 7, Salzburg 5020, Austria
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Hotel Sacher Salzburg
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Hotel Sacher Salzburg
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791 reviews from our community

Traveler rating
    560
    157
    41
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
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Contributor
11 reviews 11 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is absolutely beautiful! We were traveling with our two teenaged children so we needed two rooms. We were upgraded to two rooms that were connected on the river side. It worked out perfectly for our family. The view was so pretty! Waiting in our rooms was a Sacher Torte, fresh fruit and bottles of water. The rooms were... More 

Was this review helpful? Yes 1
San Juan, Puerto Rico
Top Contributor
130 reviews 130 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The service was impeccable, the location unsurpassed. It is on the opposite side of the river of the historical center of the city. We got a room with a balcony facing the river and could not resist dining on our balcony. We had a miniature Sacher torte and fresh fruit when we arrived. The hotel was more formal than I... More 

Was this review helpful? Yes 1
Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear Jarb46, Thank you very much for taking the time to tell us about your visit at the Hotel Sacher Salzburg. We appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback on TripAdvisor. Wish you a good day and hope to see you soon at the Sacher. Best regards, Armie-Angélique Lassiwe General Manager More 

Lecheria, Venezuela
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel represents the best of traditional austrian luxury. Rooms are impecable and very well equiped, and ours had the most beautiful view of the river and the city. Location is perfect and service is flawless. The Sacher café is known worldwide. Definitely a place to return to if one has the chance.

Was this review helpful? Yes 2
Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear Maria M, Thank you very much for taking the time to tell us about your visit at the Hotel Sacher Salzburg. We appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback on TripAdvisor. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations.... More 

Diss, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just stayed 3 nights at this luxury hotel and was very impressed. Even though our room was next to the lift we heard nothing. The food was amazing and staff very helpful. Will definitely be returning .

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Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear Claire H, Thank you very much for staying with us at Hotel Sacher Salzburg and for sharing your feedback with us via TripAdvisor. Please contact me directly via e-mail (alassiwe@sacher.com), when you are coming again to Salzburg and visit the Sacher. Best regards, Armie-Angélique Lassiwe More 

London
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent 1 night at Sacher Salzburg. The service was perfect from the minute we arrived. The doorman handed us to the receptionist who took us to our room rather than a porter. The room was perfectly traditionally furnished but with modern touches such as a DVD player and clock radio with ipod connection and free wi fi. We ate... More 

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Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear ian257, Thank you very much for your positive feedback on TripAdvisor. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations. Wish you a good day & best regards, Armie-Angélique Lassiwe More 

Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We don't frequent 5 star hotels so this was a special treat for a special birthday, and it was everything we imagined and more. We arrived to lovely welcoming staff and were told we had been given a room upgrade! We were then shown to our room and had our luggage brought up. Every detail of our newly refurbished room... More 

Was this review helpful? Yes 1
Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear Krhj, Thank you very much for taking the time to tell us about your visit at the Hotel Sacher Salzburg. We appreciate your comments regarding your stay and we are very pleased that you enjoyed your birthday at our hotel. It is always a pleasure to receive positive feedback on TripAdvisor. We look forward to welcoming you again in... More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This might be the nicest old world hotel we have ever stayed at. The rooms are immaculate and, unlike many of the similar hotels in Austria, this one has had a complete remodel so the bathrooms and lighting are modern while the decor is completely faithful to the original design. The views from our balcony were stunning, and the service... More 

Was this review helpful? Yes 2
Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear Eric R, Thank you again for your positive feedback. I will share your comments with our team. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations. We look forward to welcoming you again in the future. Please contact me directly via e-mail (alassiwe@sacher.com), when you are coming again... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel with charm and elegant decor full of style and character,great location, very clean, wonderful breakfast, nice lounge bar, very authentic. Excellent choice. Directly across a bridge from the old town.

Was this review helpful? Yes 1
Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear Ulla L, Thank you so much for taking the time to tell us about your visit at the Hotel Sacher Salzburg. It is always a pleasure to receive positive feedback. We look forward to welcoming you in the future. Best regards, Armie-Angélique Lassiwe More 

Wiener Neustadt
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is a traditional and exclusive house in Austria. The concierge service, receptionists, the service personnel everybody is outstanding, friendly, helpful and customer service is key! The hotel is only 3-5 waking minutes away from the centre. I had a tiny lovely room (single room was requested) in the 3. floor with the window towards the street but I... More 

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Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear schristina, Thank you very much for taking the time to tell us about your visit at the Hotel Sacher Salzburg. We appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback on TripAdvisor. We look forward to welcoming you again in the future. Please contact me directly via e-mail (alassiwe@sacher.com), when you are coming... More 

Annapolis, Maryland
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Outstanding service with beautiful rooms and ideal location. Easy to see why its a five star hotel. Easy walk to old town. we had a suite that was most luxurious. Nice lounge but bar allows smoking but there are many rooms to enjoy a few drinks.Dinner was excellent but breakfast was very good on one morning but poor quality on... More 

Was this review helpful? Yes
Armie-Angelique, Manager at Hotel Sacher Salzburg, responded to this review

Dear georgesclams, Thank you very much for taking the time to tell us about your visit at the Hotel Sacher Salzburg. We appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback on TripAdvisor. We appreciate the time you took to share your concerns regarding the breakfast. I will share your comments with our team.... More 

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