The front desk service was terrible. We had booked the hotel through a travel agency but on reaching the hotel the old guy at the front desk was very ill mannerd. He didnt even have the manners to greet us inspite of us greeting him. He lazily looked at my booking papers and after 20 minutes or so told us... more

good points: Great location for the Altstadt, just a few mins walk through a tunnel. Reasonably priced compared to other hotels Clean comfortable room Great Breakfast Bad points Some street noise - would ask for a back room if staying again. Couldn't get wi-fi to work male afternoon receptionist, bordering on impolite. not at all welcoming. No a/c room was... more

Stayed here after my flight out of Austria was cancelled. Acceptable hotel but not especially recommended. - Limited food selection at bar - snacks only - Peculiar bedroom decor - Comfortable bed - Staff were a bit slow to respond and only partially helpful - Shower had no curtain/screen - I couldn't get the wi-fi to work on my iPhone... more

Smallish room, no AC, overlooking a very noisy street, had to leave the window open, noisy even with earplugs. Bathroom and toilet separate (the ventilation in the toilet extremely noisy). Free internet access (wlan) in the rooms. Friendly staff. Good breakfast, but small and crowded breakfast room. The hotel is just outside the old town and the Neutor (New gate)... more

My sister and I stayed here for one night in July. The room was a bit small, no AC - but it was clean and comfortable. The bathroom was good, included a hairdryer. Breakfast was included and the buffet had a good selection of items. The hotel has tons of artwork all over the hall ways and lobby so it... more

This hotel was in a good location, if a bit odd having to walk through a tunnel to get to the old town. It was clean enough and we had no problems with the room, but the staff left much to be desired. The person at reception was a bit cold, but effiecient. Our room was in the building across... more

We stayed for three nights in April during a stop in Salzburg. Compared to other area hotels, the 56 euro/night turned out to be a steal, and we had a pleasant stay. The hotel staff was really helpful and pleasant, including the bartender who stayed open a bit late to accommodate us. The hotel is clean and modern. Rooms are... more

We stayed here for a short sight-seeing visit of Salzburg, booked a room for €58 per night through booking.com. When we arrived the outside appearance of the hotel did not impress us much. Can definitely use some paint. However, when we entered the hotel we were positively surprised by the new, stylish lobby and lounge. A friendly lady check us... more

We stayed for a night at the Neutor hotel in Salzburg on Christmas Eve. The hotel was adequate, though not too fancy. It is conveniently located near the downtown area of Salzburg and is easily walkable from here. The hotel itself had one of those typical business-like, rather impersonal feel to it, but was clean and neat. Our first room... more