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Hotel Neutor

Neutorstrasse 8, Salzburg 5020, Austria
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Hotel Neutor
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226 reviews from our community

Traveler rating
    23
    67
    83
    34
    19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Vancouver, Canada
Contributor
15 reviews 15 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed at the Hotel Neutor for one night. Like other travelers have said, just because you have booked at the Hotel Neutor, you may end up staying in the ?affiliated hotel across the street, which is where my room was. You must have your key card to enter the hotel across the street. There is no front desk reception. There... More 

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Durham, United Kingdom
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Our room was clean enough and reasonable spacious. Pillows could have been more comfortable and the location of the shower over the bath made it a little awkward to use. Breakfasts were good with smoked salmon, bacon and scrambled eggs to complement the usual continental breakfast. The staff were polite and efficient, but this appears to be an (admirable) Austrian... More 

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australia
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for a couple of nights at the end of our trip. It was below the average cost of a hotel in Salzburg (not cheap though) and located just outside the city gate leading to the old town, so an easy walk to most sights. The check in was fine, although they forgot to sort out a cot... More 

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Heidelberg, Germany
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed in this hotel three nights with my boyfriend. The location is good. Very near to the old city, just in a walking distance. We had a nice stay in this hotel, only problem was with the sink that did not work, but the hotel fixed the problem quite fast. The hotel was clean and we had a bath... More 

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Cambridgeshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 8, 2015

Very enjoyable weekend stay good location for the old City, concert hall, fort... Located just outside the Neutor (New Gate) of Salzburg. My room had been refurbished and was quite, clean and well appointed. Great breakfast and artistic decorations linked to Salzburg Festival. Useful tram #1 outside hotel to station. I'll be back...

Was this review helpful? Yes 1
Cincinnati, Ohio
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 3, 2015

This is the worst hotel I've ever booked online. We were deceived by Hotwire that this hotel was a 4 star property. While European hotels are generally a star rating lower than what you would expect of a hotel in the United States, this hotel should have been listed at no more than a 2 star property. The receptionist sent... More 

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Vancouver, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 22, 2015

This is a good, basic, business hotel. Not fancy, but clean and well-located. The staff were very friendly and helpful. The location is great - just a five minute walk through the tunnel and you're in Old Town Salzburg. Breakfast was fine. My only complaint was that the wifi kept going off. The front desk staff did their best to... More 

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Top Contributor
86 reviews 86 reviews
78 hotel reviews
95 helpful votes 95 helpful votes
1 of 5 stars Reviewed January 7, 2015

I don't usually (if ever) give a 1-star rating but this hotel gets it. The room itself was adequate however smelt a bit musty and the location is pretty handy to downtown - just on the other side of the tunnel. The problem was the rude hotel staff both on check in and check out. We requested a carpark during... More 

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London
Top Contributor
63 reviews 63 reviews
57 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed January 5, 2015

Small stuffy room off a scruffy corridor, in need of refurbishment. Good location as within 15 minutes walk you can be supping mulled wine in the old town Christmas market. The airport bus stops right outside the hotel (20-30 mins depending on traffic). OK for a short stay if you don't intend to spend time in the room. I would... More 

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Hvar, Croatia
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 18, 2014

The hotel is well located, walking through the tunnel to reach the center in five minutesThe hotel is clean, the staff is friendly, and the breakfast was good.Our room overlooked a busy street, but we did not mind.Position is very good if you want to explore Salzburg, which is very nice.The city is beautiful with its small streets, a fortress... More 

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