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Hotel Neutor

4.0 of 5 Neutorstrasse 8, Salzburg 5020, Austria
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Hotel Neutor
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219 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Cincinnati, Ohio
1 review
1 of 5 stars NEW

This is the worst hotel I've ever booked online. We were deceived by Hotwire that this hotel was a 4 star property. While European hotels are generally a star rating lower than what you would expect of a hotel in the United States, this hotel should have been listed at no more than a 2 star property. The receptionist sent... More 

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Vancouver, Canada
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a good, basic, business hotel. Not fancy, but clean and well-located. The staff were very friendly and helpful. The location is great - just a five minute walk through the tunnel and you're in Old Town Salzburg. Breakfast was fine. My only complaint was that the wifi kept going off. The front desk staff did their best to... More 

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Top Contributor
81 reviews 81 reviews
73 hotel reviews
79 helpful votes 79 helpful votes
1 of 5 stars Reviewed January 7, 2015

I don't usually (if ever) give a 1-star rating but this hotel gets it. The room itself was adequate however smelt a bit musty and the location is pretty handy to downtown - just on the other side of the tunnel. The problem was the rude hotel staff both on check in and check out. We requested a carpark during... More 

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Top Contributor
64 reviews 64 reviews
58 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed January 5, 2015

Small stuffy room off a scruffy corridor, in need of refurbishment. Good location as within 15 minutes walk you can be supping mulled wine in the old town Christmas market. The airport bus stops right outside the hotel (20-30 mins depending on traffic). OK for a short stay if you don't intend to spend time in the room. I would... More 

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Hvar, Croatia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 18, 2014

The hotel is well located, walking through the tunnel to reach the center in five minutesThe hotel is clean, the staff is friendly, and the breakfast was good.Our room overlooked a busy street, but we did not mind.Position is very good if you want to explore Salzburg, which is very nice.The city is beautiful with its small streets, a fortress... More 

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Valencia, Venezuela
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 9, 2014

The hotel is located just outside (5 mins walking) the historic downtown. Unfortunately when we booked everything in the city was already full. The service from beginning to end was only average, but the service at breakfast was downright poor, and we had to ask for everything from water, to clean glasses, replacements for the buffet food, etc. It's a... More 

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Nottingham, United Kingdom
Top Contributor
50 reviews 50 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 29, 2014

This was a special trip for my sisters birthday and we were a little disappointed on first seeing this hotel as it looked rather tired from the outside. No help with our cases and no ramp, which was difficult getting the cases up the steps, particularly for older people. The rooms were small, and very noisy at the front of... More 

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Sedona, Arizona
15 reviews 15 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 1, 2014

Well this was one of those hotels you get online and it looks MUCH nicer than it actually is... We pushed the twin beds together to gain a tad bit more space but had to go out of the room to even change our minds. LOL Salzburg is expensive but beautiful with lots of local colors and people walking around... More 

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Boxborough, Massachusetts
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 20, 2014

The location of the hotel is its strong point. A very short walk to the old city. The rooms are old and very basic. The bathrooms need to be upgraded. It's an average hotel in a good location. If you are simply looking for a place to sleep at night, this hotel is adequate.

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Senior Contributor
25 reviews 25 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 17, 2014

Very old but very clean. NO AIRCONDITIONING. Staff was very helpful but seemed overworked. Hotel is in two buildings which was somewhat inconvenient to cart luggage across busy street. Pay for use parking was half a block down the street in garage, again quite inconvenient. That said, the location is in easy walking distance of old town Salzburg. We walked... More 

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Additional Information about Hotel Neutor

Address: Neutorstrasse 8, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Neutor 4*
Number of rooms: 90
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Hotel Style:
#43 Luxury Hotel in Salzburg

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