Check in & welcome: extremely friendly and helpful staff, always with a smile, fast Room: typical NH design of course, mattress quality could be better, bathroom was old fashioned - no space to put towels or toiletries, not really clean Value for money: expensive, but it was Festspiel season Breakfast: o.k., but as hotel was fully booked and there were... More

Salzburg City was a major disappointment. It is an appalling place for the price they charge, although in good location. It starts with the reception. Bored staff hand you some papers with personal details to sign, although they have everything available from my NH membership card. You take an elevator to your floor, which smells by cleaning chemicals (did they... More

Though it is not cheap at all (more than 250 Euros/night), compared to other hotels in Salzburg, this hotel provides minimum facilities. No enough towels, no enough pillows, no complimentary small bottle of water, no kettle, no iron, etc. They provide you with very basic facilities and when you ask for any extras, they call it as "upgrade" and they... More

Positives: * Location - quiet road & very easy access to seeing the city's sights, accessing public transport * Clean - regular change of bedsheets, towels, toiletries etc * Friendly, polite staff - mainly young but very accommodating * Substantial & varied breakfasts - food for all tastes Negatives: * Is really a businessman's hotel in that the storage space... More

This hotel was a splurge for us and turned out to be worth it. The room was beautiful with modern clean lines and luxurious amenities. The front desk staff were very helpful with suggestions for places to eat and directions through town. The breakfast was unbelievable - champagne, amazing quality and selection of hot and cold dishes, fresh juices, awesome... More

Just checked in and the staff are very friendly and nice. We had 3 rooms reserved. 2 were to be superior at 60 Euros more a night and 1 standard. They put us in 3 standard and the Manager refused to change the rate. He did give us a bottle of wine but at 240 additional Eutos for a 2... More

Ten minutes across the river to the old town. Nice clean room and good service. Car parking on site. More

Had a four night stay here in Salzburg, I must say I didn't find any problem with the reception staff who were helpful and polite at all times. The location is good, it's an easy 5 min walk to mirabelplatz and Salzburg city is very compact and easy to get around, it only took me 2o mins from the hotel... More

NH Salzburg is neither one thing nor another. Some parts of it far excelled its fancier and more flamboyant hotel cousins while others stopped it from ever rising above average. It was a hotel booked for us by a company whose day tours we were travelling on, so straight away it was not necessarily somewhere we would have chosen for... More