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All 134 Salzburg hotels

Mercure Salzburg Central

4.0 of 5 Hotel   |   Sterneckstrasse 20, Salzburg 5020, Austria (Formerly Dorint Salzburg)
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Mercure Salzburg Central
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Ranked #36 of 134 Hotels in Salzburg
A recent review
5 of 5 stars reviewed 4 days ago
Carmen S Toronto, Canada
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639 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Location - the location was a little bit of a walk from central salzburg Room - the room was very large in size and very clean Although there was free wifi, it was very weak in the rooms, but fine in the lobby. Staff were very friendly.

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baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear Carmen S, thank you for your short and great review on tripadvisor. We appreciate your recommendations and are glad to hear that you have fully enjoyed your stay! We hope Accor can welcome you one time soon in one of their properties around the globe. Best regards from Salzburg, Thomas Baliamis, General Manager Mercure Hotels Salzburg More

Munich
1 review
4 of 5 stars Reviewed 4 days ago NEW

We stayed for only one night, and enjoyed the hotel... Although not situated on the most prettiest street of town, the short walking distance to the city's historic and beautiful centre makes up for that. A 10 min walk or so. Very helpful and friendly staff indeed. The room itself was perfectly comfortable... Nice view on the surrounding hills.. Good... More

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baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear Polyvidi, we really thank you for your recommendations on tripadvisor and are enjoyed reading that you have had a comfortable stay with us. We will share your feedback with our team members for whom this is always the best reward of their work. We hope we can welcome you one time soon back here in Salzburg. Maybe to our... More

Guelph, Canada
Top Contributor
67 reviews 67 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We chose the Mercure Salzburg Central for our 3 night stay during a recent visit. The rooms were well-appointed and quite comfortable. The breakfast was very good and all interactions with staff were quite positive. The Wifi reception was the poorest that we encountered during our 2 week stay on Northern Italy and Austria. It was a bit of a... More

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baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear Vicboy2, thank you for your time posting your review on your stay in the Mercure Salzburg Central. We appreciate reading that you have enjoyed your stay with us and our staff could make your stay memorable. We hope we can welcome you back in Salzburg maybe in a not so busy time of the year! Best regards, Thomas Baliamis,... More

Kolkata (Calcutta), India
Contributor
19 reviews 19 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I couldn't think of a better way to describe this place. I am not sure what do they mean by naming this place "Salbzurg Central". The Heart of the Salzburg , the old town or the shopping streets would be a 20-30 minute of a walk from this place and so would be the main train station. The hotel is... More

Review collected in partnership with Accorhotels.com

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baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear Ashish-baid, thank you for taking the time to write about your stay of last december. We appreciate reading that you have positive memories on your stay in Salzburg with us and we are happy that your upgrade in our superior rooms have been enjoyed. We can always recommend the public transportation for all our guests to reach the old... More

Denver, CO
Top Contributor
76 reviews 76 reviews
36 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent one night at this hotel and were quite pleased with it. The staff were all very nice and helpful. The room was large, clean and quiet. We liked the décor and I especially liked the musical note carpet -nice touch in such a musical city. Our Wi-Fi worked perfectly. It was an easy walk to the city center... More

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baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear Knightrider2009, thank you for your recommendations and we appreciate reading that you have fully liked your stay at the Mercure Salzburg Central. We will forward your positive feedback to our team members, they will be really pleased to get this from you as a reward of their work! We hope Accor can welcome you one time soon around the... More

Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 19, 2014

My husband and I spent 3 nights in Salzburg. This hotel was clean, close to the city center, friendly and the staff very helpful. Our room was quite large and comfortable. The breakfast was exceptional. I would highly recommend Mercure

Was this review helpful? Yes 3
baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear Doggydr70, thank you for your recommandation of the Mercure Salzburg Central. We really appreciate reading that you fully enjoyed your stay with us and with pleasure we share your feedback with our staff. We hope Accor can welcome you one time soon, maybe here in Salzburg. Best regards, Thomas Baliamis, General Manager Mercure Hotels Salzburg More

san francisco
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 14, 2014

This Mercure is a good value for a large comfortable room in Salzburg- with some very strong caveats. The desk personnel are friendly and helpful, our clean, generously upgraded room was large, quiet and comfortable. But the experience is marred by the location - next to a gas station and an ugly strip joint and across the street from car... More

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baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear guests, thank you for your descriptive review on tripadvisor. We regret to hear that you would not recommend us to other customers due to the city location of the hotel. Our guests who book the hotel appreciate its easy access to the main station and main roads as well as the walkable distance to the old district to city... More

Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed September 10, 2014

We booked into the Mercure City but on arrival at that hotel we were told they had overbooked and were moving us to the Mercure Central and would give us a gift to apologize. We had taken a taxi to the hotel from the train station so we thought it was very rude that they then told us we would... More

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baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear Trinity B, thank you for posting your review on your stay at the Mercure Salzburg Central. First of all let us apologize that your booking has been relocated from the Mercure Salzburg City. We are sorry to hear that our front desk member missed to book you the desired transfer to the Mercure Salzburg Central we regret the inconvinience... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 3, 2014

When we enter the room, it seems like travel back to 70s. The room is old and looks dirty. Furthermore, even you turn on all the lights and lamps, it was a bit too dark. The room don't have enough plug for charging your electrical devices. The wifi signal is very weak, which you are not able to check an... More

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baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear guests, Thank you for taking the time to tell us about your experience at the Mercure Salzburg Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More

Sydney
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 31, 2014 via mobile

Nothing wrong with this hotel - rooms are ok. And price is good. But there is nothing special to mention. However although it is 10-15 minute walking distance to the beautiful old city it is not in a great part of town. In hindsight I would have paid more to be closer to the river and the old part of... More

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baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear guests, thank you for your feedback on tripadvisor. We appreciate reading that you have liked your room. Regarding the location of the hotel we always can recommend to take public bus transportation which directly leaves near the hotel and gives you a good connection to the Mirabell Garden. We hope Accor can welcome you one time soon in their... More

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Additional Information about Mercure Salzburg Central

Address: Sterneckstrasse 20, Salzburg 5020, Austria (Formerly Dorint Salzburg)
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Salzburg Central 4*
Number of rooms: 139
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Also Known As:
Mercure Salzburg Kapuzinerberg Hotel Salzburg
Accor Salzburg Kapuzinerberg

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