We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 135 Salzburg hotels

Mercure Salzburg Central

4.0 of 5 Hotel   |   Sterneckstrasse 20, Salzburg 5020, Austria (Formerly Dorint Salzburg)
Hotel amenities
Save Saved
You added Mercure Salzburg Central to your Saves list
Mercure Salzburg Central
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
73%
Ranked #33 of 135 hotels in Salzburg
A recent review
4 of 5 stars reviewed 3 days ago
Colette B Dublin, Ireland
  • Reviews (611)
  • Photos (80)
  • Amenities
  • Room tips (20)
  • Location
  • More
Write a Review

611 people have reviewed this hotel

Traveler rating
    159
    270
    122
    38
    22
See reviews for
152
255
41
61
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Dublin, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

We stayed in Mercure Hotel Salzburg last week for 2 nights. We arrived on a very wet day and were allowed to check in about an hour early. The receptionist was very nice and helpful and gave us a map to show us the way to walk to the centre. The room was quite big and spacious, flat screen TV.... More

Was this review helpful? Yes
baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear Colette B, thank you very much for you very describtive review! We are glad to hear that our staff could make you stay comfortable and you could enjoy Salzburg with the old centre as well as its sourroundings. We would like to thank you for recommending our superior rooms and the hotel itself and hope we can welcome you... More

Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights. While the rooms were just fine and the staff very helpful, it is important to note that the hotel is not really in the centre of all the touristy places in Salzburg. It is about a 25 minute walk from the city centre. Also, the wifi is terrible. I even tried to sit in... More

Was this review helpful? Yes
baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear Ritika G, thank you for sharing your feedback on tripadvisor regarding your stay in the Mercure Salzburg Central. We appreciate reading that you could book one for you well fitted promotion rate for our Mercure Hotel in Salzburg. If the hotel is fully booked and all our guests use their mobile devices it sometimes slows our free WIFI, we... More

Sandy Springs, Georgia
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 1, 2014 via mobile

We had a "garden view" room which looked out at a weeping willow and a small grass area behind the hotel. It was fine. The room is nicely furnished, comfortable beds, nice bathroom. The breakfast was good.

Was this review helpful? Yes 1
baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear dtwi11iams, thank you for your short review on your stay in the Mercure Salzburg Central! We appreciate reading that you enjoyed your stay in the garden facing superior rooms as well as our food and beverage offer for our guests. We hope we can welcome you agian in the future! Best regards from Salzburg, Thomas Baliamis, General Manager Mercure... More

Leuven, Belgium
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2014

this hotel is a bit far from the center, but my friend and I didn't mind. through small alley next to the hotel, it's approximately 30 minutes walking. the room was a bit outdated, but it was decent and clean. breakfast was very nice. i still remember they served smoked salmon, and when i asked for coffee, they gave me... More

Was this review helpful? Yes
baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear devilssmirk, thank you for writing your feedback on tripadvisor and for sharing your experiences in the Mercure Salzburg Central. We thank you for your recommendations for other guests. The Mercure Salzburg Central is offering standard and superior rooms. The second our fully renovated, maybe you will give them the next time a try. So we can fully convience you... More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed May 12, 2014

I stayed at Mercure Salzburg Central for one night and was very disappointed with the service and the quality of the rooms. The hotel is a bit dated and it seems like it’s been partly refurbished. The lobby and common areas look nice, but sadly I can’t say the same about the rooms. Upon check-in, I was allocated to a... More

Was this review helpful? Yes 3
baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear CharaCh, thank you for taking the time to write your review on your stay in the Mercure Salzburg Central. We apologize any inconvience that we have caused during your stay. The Mercure Salzburg Central had been renovated in the past. Therefore we can offer our guests Standard rooms - which are partly refurbished, Superior / Priviledge rooms / Suites... More

Vevey
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 11, 2014

I have stayed my family (1.5 years old baby) one night in Mercure Salzburg Central. We had a junior suite, which was nicely decorated in a perfect shape (clean). We have ordered food to the room, service was excellent. Breakfast was also nice. little bit far from the city center as mentioned below, but overall good experience. Would return later.

Was this review helpful? Yes
baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear Zvevey, thank you for your review! We are really happy to read that you have fully enjoyed your stay in our newly renovated rooms! We will share your feedback with our staff for them it is a great pleasure to make your stay comfortable. We are looking forward to welcome you again in Salzburg. Best regards, Thomas Baliamis, General... More

Frankfurt, Germany
Contributor
13 reviews 13 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 6, 2014

Stayed for one nights in the twin room. The room and the bathroom is spacious, clean, and complete. Around 15 minutes walk from the central station. The staffs were friendly and allowed us to leave our luggages until night. Would definitely stay longer.

Was this review helpful? Yes
baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear vandanikape, thank you for sharing your impressions of your stay in the Mercure Salzburg Central! It is a pleasure to read that have enjoyed your time here in Salzburg! We hope we can welcome you again! Best regards from Salzburg Thomas Baliamis, General Manager Mercure Hotels Salzburg More

victoria, bc
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed May 5, 2014

A typical chain hotel with high standards of service and cleanliness. Room was of a good size and in a good condition. Front desk staff pleasant and helpful. I did find the location just a bit far removed from the tourism zone, but still walkable and a bus route outside the door. Very good breakfast selections,but very busy at times.

Was this review helpful? Yes 2
baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear yyiguy, We very much appreciate your comments regarding your stay at the Mercure Salzburg Central. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Owners: What's your side of the story?
If you own or manage Mercure Salzburg Central, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Mercure Salzburg Central? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Salzburg Central

Address: Sterneckstrasse 20, Salzburg 5020, Austria (Formerly Dorint Salzburg)
Location: Austria > Austrian Alps > Salzburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Salzburg Central 4*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Booking.com, Hotels.com, ACCOR, Priceline, Tingo, TripOnline SA, BookingOdigeoWL, Despegar.com, Expedia, Otel and Venere so you can book your Mercure Salzburg Central reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Salzburg Kapuzinerberg Hotel Salzburg
Accor Salzburg Kapuzinerberg

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (64)
Viewed
Hotel & grounds (15)
Viewed
Room/suite (22)
Viewed
Dining (1)
Viewed
Bathroom (6)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (6)
Viewed
Dining (2)
Viewed
Other (2)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#12 Business Hotel in Salzburg #15 Family Hotel in Salzburg #22 Luxury Hotel in Salzburg
Hotel Class
Official Description (provided by the hotel)
A 4 star hotel offering 139 rooms. The Mercure Hotel Salzburg Kapuzinerberg is located in the north east of Salzburg, only 1.5 kilometres from the historic town centre and only 8 kilometres from the international airport. The hotel features a lounge bar, one restaurant, 6 meeting rooms, a parking garage, a sauna, steam bath and solarium. ... more   less 
Number of rooms
139

See which rooms travelers prefer