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All 135 Salzburg hotels

Mercure Salzburg Central

4.0 of 5 Hotel   |   Sterneckstrasse 20, Salzburg 5020, Austria (Formerly Dorint Salzburg)
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Mercure Salzburg Central
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Ranked #38 of 135 Hotels in Salzburg
A recent review
5 of 5 stars reviewed 2 days ago
doggydr70 Chicago, Illinois
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625 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My husband and I spent 3 nights in Salzburg. This hotel was clean, close to the city center, friendly and the staff very helpful. Our room was quite large and comfortable. The breakfast was exceptional. I would highly recommend Mercure

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san francisco
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This Mercure is a good value for a large comfortable room in Salzburg- with some very strong caveats. The desk personnel are friendly and helpful, our clean, generously upgraded room was large, quiet and comfortable. But the experience is marred by the location - next to a gas station and an ugly strip joint and across the street from car... More

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baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear guests, thank you for your descriptive review on tripadvisor. We regret to hear that you would not recommend us to other customers due to the city location of the hotel. Our guests who book the hotel appreciate its easy access to the main station and main roads as well as the walkable distance to the old district to city... More

Melbourne, Australia
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked into the Mercure City but on arrival at that hotel we were told they had overbooked and were moving us to the Mercure Central and would give us a gift to apologize. We had taken a taxi to the hotel from the train station so we thought it was very rude that they then told us we would... More

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baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear Trinity B, thank you for posting your review on your stay at the Mercure Salzburg Central. First of all let us apologize that your booking has been relocated from the Mercure Salzburg City. We are sorry to hear that our front desk member missed to book you the desired transfer to the Mercure Salzburg Central we regret the inconvinience... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

When we enter the room, it seems like travel back to 70s. The room is old and looks dirty. Furthermore, even you turn on all the lights and lamps, it was a bit too dark. The room don't have enough plug for charging your electrical devices. The wifi signal is very weak, which you are not able to check an... More

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baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear guests, Thank you for taking the time to tell us about your experience at the Mercure Salzburg Central. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please... More

Sydney
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Nothing wrong with this hotel - rooms are ok. And price is good. But there is nothing special to mention. However although it is 10-15 minute walking distance to the beautiful old city it is not in a great part of town. In hindsight I would have paid more to be closer to the river and the old part of... More

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baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear guests, thank you for your feedback on tripadvisor. We appreciate reading that you have liked your room. Regarding the location of the hotel we always can recommend to take public bus transportation which directly leaves near the hotel and gives you a good connection to the Mirabell Garden. We hope Accor can welcome you one time soon in their... More

Byfleet
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed in this hotel for one night on a European driving tour. Its a nice standard of hotel with good pay parking about 15-20 minutes walk from the centre of Salzburg old town. The rooms are big and comfortable and the service was excellent. I didn't eat at the hotel. Overall this is a good value hotel of a nice... More

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baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear Gary0866, thank you for your review and your recommendations on tripadvisor. We are happy to hear that you have enjoyed your stay as well as the city of Salzburg! We hope we can welcome you back in the future. Best regards, Thomas Baliamis, General Manager Mercure Hotels Salzburg More

Ajman, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stayed there for one night in our way to konigsee. The rooms were clean and specious but old with the smell of moister all around. Bus stop five minutes walk and it takes around 15 minutes to reach the old market plaza(the city center) by bus. A very poor breakfast. Parking is for 11 EUR per night. Diffidently wont... More

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baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear MSK78, thank you for your time posting your review on your stay with us. We are sorry to hear that we could not make your stay enjoyable. Maybe we can win you the next time with our newly renovated superior rooms to fully convince you. Of course we will take your feedback regarding our F&B selection into considerations. Kind... More

Dublin, Ireland
Contributor
12 reviews 12 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel was fine for one night in Salzburg. It is about a 20 minute walk to the city centre with little in the immediate area in terms of sights and restaurants. The room was clean and bright. The breakfast was fresh and offered a good selection. Service could have been better throughout, however if the price is right, I... More

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baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear GlobetrotterPC, thank you for posting your review on tripadvisor even if your stay is nearly one year behind you. We appreciate reading that you have good memories on your stay last year and that you would return for a visit in our beautiful city of Salzburg. For special promotion deals please check our website mercure.com with a great choice... More

Canada, Kentucky
Contributor
19 reviews 19 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 8, 2014

I had stayed in the hotel for one night. It is a out dated hotel. The lobby is clean but the Room is not clean and rather dark, need to be renovated. It is a surprise that the carpet in room has musical notes on it. It matches the name of Salzburg. Breakfast made us disappointed, less choices of food,... More

Was this review helpful? Yes 4
baliamis, Manager at Mercure Salzburg Central, responded to this review

Dear MelodyCanada, thank you for taking the time for posting your review on tripadvisor. We take your feedback into considerations when it comes to presenting our breakfast choices. The Mercure Salzburg Central offers for an extra charge of 15,00 € / night the newly renovated superior category, maybe you want to give them a try the next time. We hope... More

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Additional Information about Mercure Salzburg Central

Address: Sterneckstrasse 20, Salzburg 5020, Austria (Formerly Dorint Salzburg)
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Salzburg Central 4*
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Also Known As:
Mercure Salzburg Kapuzinerberg Hotel Salzburg
Accor Salzburg Kapuzinerberg

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