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Mercure Salzburg City

#44 of 136 Hotels in Salzburg
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Bayerhamerstrasse 14 a, Salzburg 5020, Austria
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Mercure Salzburg City
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642 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Mercure Salzburg City
See the most recent reviews
Bangkok, Thailand
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is all right. Breakfast facilities are great. The gym doesn't have much equipment, just enough for some light exercise. But then again, most people are here for leisure. This is an affordable hotel with nice services. I would recommend this hotel if you're not expecting too luxury of the hotel decorations.

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2 reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed there with family for 3 nights in june 2015. The rooms are modern and clean. Beds are very comfortable.The bathroom was modernised, kept to a very high standard .Lamps and lighting is beautiful.We also had a very cosy balcony with seating.Breakfast was good and staff were friendly and helpful. The hotel is situated a 15-20 minute walk from... More 

Was this review helpful? Yes
smaass, Manager at Mercure Salzburg City, responded to this review

Dear Mamata, thank you very much, for the great review of our hotel! We are very delighted that you and your family enjoyed your stay here in Salzburg! We hope we get the chance to welcome you back some day. Sincerely, St.Maass Assistant General Manager Mercure Hotels Salzburg More 

Kincardine, United Kingdom
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 24, 2015

I stayed stayed here with family for 4 nights last August. The staff were very friendly and helpful. The rooms were modern and very clean and well fitted out, very comfortable beds and maintained to a very high standard. The bathroom was modernised, kept to a very high standard and had a lovely coloured lighting effect. The hotel was quiet... More 

Was this review helpful? Yes
smaass, Manager at Mercure Salzburg City, responded to this review

Dear Scott, thank you very much for your great review of our hotel! We are glad that you enjoyed your stay here and we hope to see you again soon. Sincerely, St.Maass Assistant General Manager Mercure Hotels Salzburg More 

Moscow, Russia
1 review
3 of 5 stars Reviewed June 18, 2015

The hotel itself is not bad. Not far from the old town. The breakfast is average. The rooms are well-equipped. But the soundproof is missing!!! You can hear everything that happens in the rooms next-door. I would recommend not to take rooms with inner-garden-view. The noise comes from the park where children play and from the restaurant. Try to take... More 

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
smaass, Manager at Mercure Salzburg City, responded to this review

Dear guest, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, St.Maass Assistant General Manager Mercure Hotels Salzburg More 

Peterborough, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 17, 2015

This Mercure exceeded expectation in all respects so book with confidence. Staff, restaurant and rooms all were excellent and a good garage. Reasonably easy access to the Old City by foot, trolley buses nearby too

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
smaass, Manager at Mercure Salzburg City, responded to this review

Dear Kay and Brian, thank you very much for your great review of our hotel! We are glad that you enjoyed your stay and hope to welcome you back some day. Sincerely, St.Maass Assistant General Manager Mercure Hotels Salzburg More 

Corbridge
Level Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed June 11, 2015

Stayed 4 nights.Although its a ten minute walk from the city centre it was not a problem for us Quiet location well appointed room.We chose the advanced no refund package on the internet so good value On arrival we were offered a room upgrade and a discounted breakfast deal which was also good value.The staff could not have been more... More 

Was this review helpful? Yes
smaass, Manager at Mercure Salzburg City, responded to this review

Dear primlea, thank you very much for this great review of our hotel! We are very happy that you enjoyed your stay here and of course we will share this comment with Annette. We all hope to see you again very soon. Sincerely, St.Maas Assistant General Manager Mercure Hotels Salzburg More 

Mumbai, Maharashtra, India
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 10, 2015

Mercure City centre is a nice hotel. The Salzburg attractions can be reached by 20 minute walk. However, parking is not free. You have to pay 8 Euro per day for open parking that is always full. Closed underground parking is 12 Euro per day. Also the room only has a small refrigerator. No Microwave. However the hotel staff are... More 

Was this review helpful? Yes
smaass, Manager at Mercure Salzburg City, responded to this review

Dear HarishU, we very much appreciate your comments regarding your stay here at the Mercure Salzburg City. It is always a pleasure for us to receive positive feedback which we will share within the team. We hope we get the chance to be your host for your next visit. Kind regards St.Maass Assistant General Manager Mercure Hotels Salzburg More 

Scotland
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 9, 2015

Pretty standard modern hotel. Clean and decent food. Parked the car in their garage and forgot about it for a couple of days - did all the old town sights on foot - 10 mins walk to riverside area. Quite a few coach parties staying but this wasn't a problem as they tended to have a very early breakfast and... More 

Was this review helpful? Yes
smaass, Manager at Mercure Salzburg City, responded to this review

Dear astroman, we very much appreciate your positive feedback regarding your stay here at the Mercure Salzburg City. We hope we get the chance to welcome you back some day. Sincerely, St.Maass Assistant General Manager Mercure Hotels Salzburg More 

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