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All 135 Salzburg hotels

Mercure Salzburg City

4.0 of 5 Hotel   |   Bayerhamerstrasse 14 a, Salzburg 5020, Austria
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70%
Ranked #53 of 135 hotels in Salzburg
A recent review
4 of 5 stars reviewed 3 days ago
Ken M Glasgow, United Kingdom
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497 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Taipei, Taiwan
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

We stayed in this hotel during Salzburg festival and the hotel price of the whole Salzburg city was high. But for 120 Euros a night, I believe there are better choices. Pros of this hotel is that the staff is great in English and the rooms are big. Cons are sound proof between individual rooms are bad (can hear upstairs... More

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baliamis, Manager at Mercure Salzburg City, responded to this review

Dear KeweiTsai, thank you posting your review on tripadvisor regarding your stay in the Mercure Salzburg City. We feel sorry, that we could not convince you to 100 Percent of the hotel. During the festival time here in Salzburg the average room prices are more expensive due to festival guests on the one hand and the main travel season on... More

Scotland, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed there last week for 4nights. The reception staff were very nice and very friendly and helpful.Rooms were modern and very clean and well fitted out. The bathroom was posh and had a smart lighting effect.Great beds and quiet in and outside hotel no traffic noise.Choice of food at breakfast was good and friendly staff.Good location, bus across road... More

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baliamis, Manager at Mercure Salzburg City, responded to this review

Dear SusanW, thank you for your very informativ and descriptive review on tripadvisor. We are very happy to hear that our newly renovated rooms made your stay comfortable. Of course with a pleasure we share your feedback with our employees who appreciate your nice words regarding our service. We hope we can welcome you one time soon back here in... More

Elk Grove, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Our stay was very nice. The hotel staff were friendly and the hotel appeared to be freshly renovated. We appreciated having air conditioning and wifi. It was a bit of a walk to town but I enjoyed the quiet.

Was this review helpful? Yes
baliamis, Manager at Mercure Salzburg City, responded to this review

Dear Crystal G, thank you for your nice and short posting on your stay in the Mercure Salzburg City. We are happy to read that you have enjoyed your stay in our newly renovated rooms as well as hotel main areas. We hope we can welcome you one time soon here in Salzburg. Best regards, Thomas Baliamis, General Manager Mercure... More

Beijing, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The Hotel is located in a very quite surrounding, the staff are very friendly. 15mins walking distance to the old town. Car parking is very convient, the hotel has their own parking lot and also underground garage in reasonable price.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
baliamis, Manager at Mercure Salzburg City, responded to this review

Dear Gogo7137, thank you for your feedback on tripadvisor! With pleasure we have read that you have enjoyed your stay with us in the hotel Mercure Salzburg City as well as the beautiful city of Salzburg. We hope we can welcome you one time soon in the future! Best regards, Thomas Baliamis, General Manager Mercure Hotels Salzburg More

Dubai, United Arab Emirates
2 reviews
1 of 5 stars Reviewed 4 weeks ago

20 Minutes Walk Away From Town + The Staff Are Are Not Really Polite ! They Said The Last Dinner Order Is @ 22:30 ! We Get There Are 22:15 N The Prakash (Restaurant Guy) Says... Sorry We Decided To Close It Early > The Front Office Guys, Just Smiles When We Tell Him That... In Terms Of Customer Service... More

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baliamis, Manager at Mercure Salzburg City, responded to this review

Dear SavDaBrat, thank you for taking the time to write your review on our service in Mercure Salzburg City. We apologize the inconvinience in our restaurant as well as our front desk service experience. Our kitchen closes at 22:30 our restaurant staff has offered you the small menu to choose from we are sorry that this did not meet your... More

Bournemouth
Top Contributor
51 reviews 51 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We recently stayed at the Mecure for 4 nights .The rooms were very modern and clean with great bathroom facilities. The hotel looked like it had been updated and communial errors were very clean. My only negative comment is it's a good 15 minute walk down to the start of the town. This is not a problem if you are... More

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baliamis, Manager at Mercure Salzburg City, responded to this review

Dear Honeymooners014, thank you for your feedback on our newly renovated superior rooms in the Mercure Salzburg City. We appreciate reading that our staff could make your stay memorable. We always recommend the direct bus line to the city which leaves in front of the hotel for all our guests who are not keen on walking. Here in the area... More

Nelson-Tasman Region, New Zealand
1 review
5 of 5 stars Reviewed July 12, 2014

We were really impressed with the service we received. Room was very clean. The restaurant service and food excellent. The initial service by the receptionist (I believe Annette) was first rate. She was very friendly and informative and most importantly she was vibrant, happy and cheerful. This set the scene for us. She is an huge asset to your hotel.... More

Was this review helpful? Yes
baliamis, Manager at Mercure Salzburg City, responded to this review

Dear Timb7010, thank you for your very positive and great review! We will pass your feedback to Annette who will be more than happy to hear that she could fully make your stay memorable. We hope we can welcome you one time soon back here in Salzburg. Best regards, Thomas Baliamis, General Manager Mercure Hotels Salzburg More

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Additional Information about Mercure Salzburg City

Address: Bayerhamerstrasse 14 a, Salzburg 5020, Austria
Phone Number:
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Salzburg City 4*
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Also Known As:
Mercure Salzburg City Hotel Salzburg
Accor Salzburg City

52 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#30 Luxury Hotel in Salzburg
Hotel Class
Official Description (provided by the hotel)
This 4 star hotel offers 121 comfortable rooms in the centre of Salzburg, the city of Mozart. Quiet and centrally located, only a few minutes walk from the historic old town. Take the Salzburg North exit from the A1 motorway. Restaurant and bar with terrace, airconditioned meeting rooms and free parking. ... more   less 
Number of rooms
121

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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