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Mercure Salzburg City

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Bayerhamerstrasse 14 a, Salzburg 5020, Austria
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Mercure Salzburg City
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#45 of 134 Hotels in Salzburg
A recent review
5 of 5 stars Reviewed January 8, 2015
SammyJo611
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572 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 8, 2015

I stayed here with a friend for 3 nights during our winter break. The location was ideal being about a 5-10 minute walk from the central train station and about a 10-15 minute walk from Old Town. We loved our room. The hotel staff was exceptional. They had great dining recommendations and were always more than willing to help us... More 

Was this review helpful? Yes 2
baliamis, Manager at Mercure Salzburg City, responded to this review

Dear SammyJo611, thank you for your great recommendation on tripadvisor regarding your stay at the Mercure Salzburg City. We really appreciate your rewarding words for our team members and are happy to read that you have fully enjoyed your stay. We hope we can welcome you one time soon back here in Salzburg. Best regards, Thomas Baliamis, General Manager Mercure... More 

pune
1 review
5 of 5 stars Reviewed January 8, 2015

very nice hotel.rooms are very fresh.near to historical place.walk away distance.nice staff.this is memorable experience for life.staff is very co operative.day tour can be planned from hotel.city bus pass is conven=ient.

Was this review helpful? Yes 1
baliamis, Manager at Mercure Salzburg City, responded to this review

Dear Kamlesh2015, we thank you for your short and descriptive review on your stay at the Mercure Salzburg City. We appreciate your recommendations and are very pleased to hear that you have fully enjoyed your stay as well as our newly renovated superior rooms! We hope Accor can welcome you one time soon. Best regards, Thomas Baliamis, General Manager Mercure... More 

Moscow, Russia
Contributor
16 reviews 16 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 7, 2015

It's a good hotel at a very resonable price if booked via accorhotels.com site in advance. Itäs about 15 minutes walk from the railwaz stationa and 10 minutes walk to the historical center. Nice rooms, good service, no complaints, can definitely recommend it.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
baliamis, Manager at Mercure Salzburg City, responded to this review

Dear Elena L, thank you for your short review on tripadvisor for the Mercure Salzburg City. We are glad to read that you recommend us to other user as well as to see that you can recommend our promotions on accorhotels.com! We are looking forward welcoming you one time soon. Best regards, Thomas Baliamis, General Manager Mercure Hotels Salzburg More 

Zagreb, Grad Zagreb, Croatia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 4, 2015

This hotel met all my expectations for the price. Our room wasn't ready by check-in time but the front desk gave us a discount for an upgraded room that had been newly renovated. Room was very nice and acceptably clean with a fridge. Bathroom was also clean and big for the size of the room. Parking is also convenient and... More 

Was this review helpful? Yes 2
baliamis, Manager at Mercure Salzburg City, responded to this review

Dear Elizabeth D, thank you for your positive words on our newly renovated superior rooms. We are more than happy to read that you have enjoyed your stay in Salzburg and we had been part of it. We hope we can welcome you back one time soon. Kind regards, Thomas Baliamis, General Manager Mercure Hotels Salzburg More 

Ballina, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 3, 2015 via mobile

This was my first time in Salzburg and my first impression was gained from the excellent staff at the Mercure. They reinforced my view that quality staff can be the difference between a good experience and a great experience. The hotel itself is located in a very convenient area. It is walking distance to the majority of attractions within Salzburg... More 

Was this review helpful? Yes 2
baliamis, Manager at Mercure Salzburg City, responded to this review

Dear Small-Being, thank you for your really exceptionell review! With great pleasure we will share you feedback with our team members for whom this is the best benefit of their work when we can let our guests feel like at home! We hope we can have soon the possibility to welcome you back here in Salzburg! Best regards to Land... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2015

Great hotel ,close to the old town.Rooms were very clean though and will be renovated.All the staff were helpful.Excellent job by miss evi alexiou in the reception , very professional, which helped us a lot.Very good food in the restaurant from chef alex.Will definitely come back to this hotel.

Was this review helpful? Yes 1
baliamis, Manager at Mercure Salzburg City, responded to this review

Dear Dimosthenis C, thank you for your time giving this great recommendations to other users! We are very thankful for this gesture and of course will share your feedback with all our staff members specially with Evi and Alex. We hope we can welcome you back one time soon. Best regards, Thomas Baliamis, General Manager Mercure Hotels Salzburg More 

Lugano, Switzerland
Top Contributor
91 reviews 91 reviews
49 hotel reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed December 4, 2014

I went to Salzsburg with a group of 22 people, I was the guide of the Tour Operator who accompanied them. The TO booked in advance at Hotel Mercure City, and 3 days before I sent an email to reconfirm that everything was all right. They answered to me that everything was confirmed. When I arrived at Mercure City, with... More 

Was this review helpful? Yes 2
baliamis, Manager at Mercure Salzburg City, responded to this review

To whom it may concern, we have noted your posting on tripadvisor even if you have not stayed in Mercure Salzburg City. Within this reply we do not take any position to answer any of your mention points. The group booking had been confirmed per written / signed contract for the Mercure Salzburg Central. The failure is based within your... More 

Wellingborough, United Kingdom
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 2, 2014

Excellent hotel. Very friendly service. Very fast check-in and check-out. Within very easy walking distance of the Hauptbahnhof and the city center. Spacious clean bedroom with a very comfortable bed and bathroom. Good shower. Blackout curtains. Kettle in the room, so you could make your own hot drinks. Good Wi-Fi. Would definitely go back.

Was this review helpful? Yes 1
baliamis, Manager at Mercure Salzburg City, responded to this review

Dear Anja S, with pleasure we have read your review on tripadvisor. We really thank you for your rewarding words for our team member as well as our newly renovated superior rooms. These recommendations are very useful for all the other user to take their decision. We hope you can welcome you again back here in Salzburg. Best regards, Thomas... More 

Rio de Janeiro, RJ
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 1, 2014

Nice hotel, excellent service, very well located. In other words, the relation cost/benefit couldn't be better. It is at a walking distance to the Historic Centre, where you can find several stores, the Mozart House and good restaurants.

Was this review helpful? Yes 2
baliamis, Manager at Mercure Salzburg City, responded to this review

Dear Rehomen, we appreciate reading your short and recommending review! We will share your comments with our staff and hope we can welcome you one time soon back here in Salzburg. Best regards, Thomas Baliamis, General Manager Mercure Hotels Salzburg More 

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Additional Information about Mercure Salzburg City

Address: Bayerhamerstrasse 14 a, Salzburg 5020, Austria
Phone Number:
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Salzburg City 4*
Number of rooms: 121
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Also Known As:
Mercure Salzburg City Hotel Salzburg
Accor Salzburg City
Hotel Style:
#30 Luxury Hotel in Salzburg

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