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All 135 Salzburg hotels

Mercure Salzburg City

4.0 of 5 Hotel   |   Bayerhamerstrasse 14 a, Salzburg 5020, Austria
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70%
Ranked #54 of 135 hotels in Salzburg
A recent review
3 of 5 stars reviewed 3 days ago
Honeymooners014 Bournemouth
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505 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Bournemouth
Top Contributor
51 reviews 51 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We recently stayed at the Mecure for 4 nights .The rooms were very modern and clean with great bathroom facilities. The hotel looked like it had been updated and communial errors were very clean. My only negative comment is it's a good 15 minute walk down to the start of the town. This is not a problem if you are... More

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baliamis, Manager at Mercure Salzburg City, responded to this review

Dear Honeymooners014, thank you for your feedback on our newly renovated superior rooms in the Mercure Salzburg City. We appreciate reading that our staff could make your stay memorable. We always recommend the direct bus line to the city which leaves in front of the hotel for all our guests who are not keen on walking. Here in the area... More

Nelson-Tasman Region, New Zealand
1 review
5 of 5 stars Reviewed 1 week ago

We were really impressed with the service we received. Room was very clean. The restaurant service and food excellent. The initial service by the receptionist (I believe Annette) was first rate. She was very friendly and informative and most importantly she was vibrant, happy and cheerful. This set the scene for us. She is an huge asset to your hotel.... More

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baliamis, Manager at Mercure Salzburg City, responded to this review

Dear Timb7010, thank you for your very positive and great review! We will pass your feedback to Annette who will be more than happy to hear that she could fully make your stay memorable. We hope we can welcome you one time soon back here in Salzburg. Best regards, Thomas Baliamis, General Manager Mercure Hotels Salzburg More

Suffolk, United Kingdom
Top Contributor
55 reviews 55 reviews
36 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 1 week ago

There's nothing likeable about this hotel. It's a bland concrete early 90s corporate hotel that needs a total refurbishment. From the plastic curtains (which have shrunk, so don't give a black out) to the purple plastic and cold fluorescent lights in the rooms, it's utterly charmless in every way. Nor is it anywhere near approaching 4 star. The bed linen... More

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baliamis, Manager at Mercure Salzburg City, responded to this review

Dear PeterEd7, Thank you for taking your time to write your review regarding your stay in the Mercure Salzburg City. We are sorry to hear that we could not convince you of our hotel and obvisouly could not make your stay comfortable. The Mercure Salzburg City had been renovated in all central areas, Lobby as well as hotel surroundings. We... More

Pittsburgh, Pennsylvania
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

While this hotel seems to be undergoing improvements it is quite lacking in helpfulness. Our a/c would not work and Constance at the front desk did not care to assist us other than to state that only smoking rooms were available if we wished to change rooms. Further, no maintenance men were on duty. She said she tried to call... More

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baliamis, Manager at Mercure Salzburg City, responded to this review

Dear 18LIndaH18, thank you sharing your feedback regarding your stay in the Mercure Salzburg City. We apologize the inconvenience that we may have caused. Due to a congress during your stay and a fully booked house status in both Mercure Hotels we had not been able to offer you a room move into a non smoking room or another room... More

Bangkok, Thailand
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We can thoroughly recommend this hotel. The room was clean and quiet.The service at Reception was warm friendly and helpful. The quality of the breakfast was very good. All in all, a pleasant experience.

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baliamis, Manager at Mercure Salzburg City, responded to this review

Dear Earth_sarawat, thank you for taking the time to write your short review on your stay. We are glad to hear that you have felt comfortable with us and of course it is a pleasure to share this feedback with all our staff members. We hope ACCOR can welcome you one time soon. Best regards, Thomas Baliamis, General Manager Mercure... More

Ottawa
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 18, 2014

We picked the Mercure Salzburg City because of its location.. our iPad data plan had died in Austria, but memory and great road signs guided us to this property. Room was very pleasant.. Breakfast was complete by any NA standards, with great variety and freshness. Much better than other Mercure properties we have used in France.. BIONot. Staff was very... More

Review collected in partnership with Accorhotels.com

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baliamis, Manager at Mercure Salzburg City, responded to this review

Dear Cllees, thank you for your recommendations on tripadvisor and we are glad that you have found your way to the Mercure Salzburg City. We really appreciate that we could convince you with the hotel and our service among all our other Accorhotels! We hope Accor can welcome you in one other place around the world, maybe Salzburg. Best regards... More

New York City, New York
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 11, 2014

We stated two nights and chose on the basis it was close to the rail station and the brand promised predictable comfort. While the hotel was undergoing renovation this did not seriously impact us. The newly renovated room we were upgraded to was tastefully furnished and well equipped. Front desk staff were very helpful. The neighborhood was quiet and barely... More

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baliamis, Manager at Mercure Salzburg City, responded to this review

Dear PaulT, thank you for your recommendation on our newly renovated rooms! We appreciate reading that you have liked them as our guests feedback is really very important to us in order to still do some improvments on the new room category. Of course we share your feedback with our staff members which they are always glad to hear! We... More

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Additional Information about Mercure Salzburg City

Address: Bayerhamerstrasse 14 a, Salzburg 5020, Austria
Phone Number:
Location: Austria > Austrian Alps > Salzburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Salzburg City 4*
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Also Known As:
Mercure Salzburg City Hotel Salzburg
Accor Salzburg City

52 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#32 Luxury Hotel in Salzburg
Hotel Class
Official Description (provided by the hotel)
This 4 star hotel offers 121 comfortable rooms in the centre of Salzburg, the city of Mozart. Quiet and centrally located, only a few minutes walk from the historic old town. Take the Salzburg North exit from the A1 motorway. Restaurant and bar with terrace, airconditioned meeting rooms and free parking. ... more   less 
Number of rooms
121

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