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All 135 Salzburg hotels

Mercure Salzburg City

4.0 of 5 Hotel   |   Bayerhamerstrasse 14 a, Salzburg 5020, Austria
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Mercure Salzburg City
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Ranked #49 of 135 hotels in Salzburg
A recent review
4 of 5 stars reviewed 5 days ago
ExPat0331 Arlington, Virginia
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465 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Arlington, Virginia
Top Contributor
351 reviews 351 reviews
39 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I've been to Salzburg a few times and have stayed at the Hotel Auersperg (this hotel is behind it) and at the Sheraton Fuschlsee. If you're not familiar with Salzburg, this hotel is literally a 10 minute walk to the old town (Altstadt). The website says parking, but beware - parking in front of the hotel is free (you'll see... More

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Munich, Germany
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is very good. the room we stayed was freshly renovated and the breakfast was amazing. Easy access to the city and the staff were very nice and polite. The hotel also provided us with umbrellas and all the information needed.

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baliamis, General Manager at Mercure Salzburg City, responded to this review

Dear RaphaelD, we really appreciate reading the first review on our newly renovated rooms and enjoy that you have had a comfortable stay! We will share your feedback with our staff members who are always more than happy to make our guests stay unforgettable. We hope we can welcome you again in the Mercure Salzburg City. Best regards, Thomas Baliamis,... More

Seinajoki, Finland
Top Contributor
79 reviews 79 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 29, 2014

1 night stay, check in is fast and good. Staff was professional and kindly. Girl smile for customers. Car parking is free, just 5m maindoors. Room is better, than "normal room..." best is wi-fi, that working 100% every time... Clean and warmly. We stay "corner-room"(2 windows) Hotel located is quiet area, just 15min walking old town. also few supermarkets is... More

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baliamis, Manager at Mercure Salzburg City, responded to this review

Dear J11P33, thank you for your positive feedback regarding your stay with the Mercure Salzburg City. We will pass the compliments to our front desk team! We are glad to read that your enjoyed the room and that you recommend us to other guests! Thank you for this. We hope we can welcome you again in the future. Best regards,... More

Moscow, Russia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 19, 2014

Advantages. Very quiet area, despite the fact our windows faced a road. There is SPAR nearby - it might be important if you did not pay for breakfasts. It is easy to reach the hotel from the airport - the (trolley-)bus stop is just round the corner (take line 2 and get off the bus at the Bayerhamerstrasse stop). Try... More

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baliamis, Manager at Mercure Salzburg City, responded to this review

Dear PabloP, thank you for your positive words on your stay during New Years Eve. We appreciate reading that you have enjoyed your stay in Salzburg.We will pass your feedback to our housekeeping department in order to improve this part of service. We hope we can welcome you in the near future again. Best regards, Thomas Baliamis, General Manager Mercure... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 28, 2013 via mobile

My family recently stayed here, unfortunately no snow in town, but plenty outside. We caught the bus and cable car to Untensberg, was beautiful. The lakes and mountain trip was great, just unfortunate that it is winter so didn't get to see Mondsee-do the early sound of music tour (9:30). Daniel on desk was very patient with us giving great... More

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baliamis, Manager at Mercure Salzburg City, responded to this review

Dear DianaH, thank you for your positive review. We appreciate reading that you had a really good time in Salzburg even without snow. We will pass your positive feedback to Daniel who will be more than happy to hear that he could make your stay more comfortable. We hope we can welcome you in the future - the next time... More

Budapest, Budapest, Hungary
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 21, 2013

Quite outdated but alright hotel if the price is right. Nice sides: 10-15 min walk from main station and 15-20 to downtown, couple of supermarkets around, tea/coffee facilities in the room. And one of the best Wi-Fi connections I had in hotels lately.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
baliamis, Manager at Mercure Salzburg City, responded to this review

Dear Andrey P, thank you for sharing your comment on tripadvisor about your stay. We appreciate your positive feedback and decription. We hope we can welcome you soon in the future in Salzburg or in another Accor property. Best regards, Thomas Baliamis, General Manager Mercure Hotels Salzburg More

Quebec, Quebec, Canada
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 12, 2013

The location is a bit off-center, but at that price, I guess anyone can live with that. On the other hand, service is top-notch, personnel is most helpful - go to the bar for a bucket of ice, and they will offer you wine glasses. Highly recommended.

Was this review helpful? Yes 1
baliamis, Manager at Mercure Salzburg City, responded to this review

Dear Ricardo T, thank you a lot for the positive words. We are more than happy to share them with our team! It is a pleasure to read that we could welcome you a second time with us. We wish you and your family Merry Christmas and a happy new Year. Best regards, Thomas Baliamis, General Manager Mercure Hotels Salzburg More

Bangalore, India
Top Contributor
64 reviews 64 reviews
27 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed December 2, 2013

My wife and I stayed here for two nights in September while visiting Salzburg as tourists. I had looked up quite a few hotels in Salzburg and finally zeroed in on the Mercure - both from cost and location perspectives. Our 'check-in' was not great - even though we arrived after the check-in time it was taking a long time... More

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baliamis, Manager at Mercure Salzburg City, responded to this review

Dear Guests from India, thank you for the time to write your review about your stay at the Mercure Salzburg City. We apologize for the inconvience that we have caused you at the beginning of your stay! We are looking forward welcoming you the next time you are in Salzburg. Best regards, Thomas Baliamis, General Manager Mercure Hotels Salzburg More

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Additional Information about Mercure Salzburg City

Also Known As:
Mercure Salzburg City Hotel Salzburg
Mercure Salzburg City Hotel
Accor Salzburg City
Mercure Salzburg
Address: Bayerhamerstrasse 14 a, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#27 Luxury Hotel in Salzburg
#34 Family Hotel in Salzburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Salzburg City 4*
Official Description (provided by the hotel):
This 4 star hotel offers 121 comfortable rooms in the centre of Salzburg, the city of Mozart. Quiet and centrally located, only a few minutes walk from the historic old town. Take the Salzburg North exit from the A1 motorway. Restaurant and bar with terrace, airconditioned meeting rooms and free parking. ... more   less 
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