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Radisson Blu Hotel Altstadt, Salzburg

5.0 of 5
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Judengasse 15, Rudolfskai 28, Salzburg 5020, Austria
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1 room 1 guest
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Radisson Blu Hotel Altstadt, Salzburg
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533 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
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New York City, New York
Level Contributor
53 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Sorry guys. This is just not a five star hotel. The people were real nice at the front desk. The manager Martin was helpful and upgraded us to a bit nicer room for the second day of our two day stay. But the rooms don't really have air conditioners. They have in-room units. In the first room it wasn't hooked... More 

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Lahore
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed there for two days with my family and it was an excellent experience. The hotel has the most perfect location i.e right in the old city centre and is probably the only four star hotel in the heart of the old city. The hotel is housed in a very old building but has been renovated nicely and the... More 

Was this review helpful? Yes 1
Altstadt_Direktion, Leiter Front Office at Radisson Blu Hotel Altstadt, Salzburg, responded to this review

Dear guest, Thank you very much for your honest feedback. We really appreciate it very much. I will discuss your feedback with our staff that every guest will have a pleasant stay. We definitley are willing to help every guest as much as we can. We hope to welcoming you again at our hotel. All the best. Martin Wimberger More 

canberra
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 2 nights here during a very hot spell. Overall the hotel was clean and comfortable and in a wonderful location for walking. Our main issue was that the room was so hot at night and not airconditioned. Our requests for a portable fan were not met until the second night so we did have some disturbed sleep. There... More 

Was this review helpful? Yes
Altstadt_Direktion, Leiter Front Office at Radisson Blu Hotel Altstadt, Salzburg, responded to this review

Dear guest, Thank you for taking time for sending your feedback. We are very sorry that we did not come up to your expectations. We discussed your feedback accurately to improve our service. We are looking forward welcoming you again at our hotel. With best regards. Martin Wimberger More 

Espoo, Finland
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is located as central as can be if you consider old town as central. This is convenient for some one that wants to attend concerts and so on. Very old building, which as usual makes it a bit maze like. Our room was at the end of many chairs the turns, which of course can be seen as... More 

Was this review helpful? Yes
Altstadt_Direktion, Leiter Front Office at Radisson Blu Hotel Altstadt, Salzburg, responded to this review

Dear Guest, Thank you very much for sharing your feedback. We appreciate it very much. Thank you for taking time to mention things that we have to improve. We will definitely work hard to implement all the points you mentioned. We will install a new air conditioning system in all of our rooms next year. We know about the difficult... More 

Yucca Valley, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my first time in Austria, not speaking German, the staff was very accommodating in English. They Help with making local calls for tours and taxi, although a taxi isn’t needed except to get from train to hotel and back again. We were able to walk the entire old city with no trouble with the local map provided by... More 

Was this review helpful? Yes 2
Altstadt_Direktion, Leiter Front Office at Radisson Blu Hotel Altstadt, Salzburg, responded to this review

Dear Guest, We are so delighted to hear from you all of that lovely feedback regarding your experience in Hotel Altstadt Radisson Blu. We hope that you had a safe journey back home and looking forward to welcoming you again. Best regards. Martin Wimberger More 

zgharta
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 12, 2015

hotel altstadt radisson blu is a 5 stars hotel in salsburg located in the centro of salzburg you can reach it with the local bus from the train station and all around the main touristic site the hotel with the rustic style and the elegant and charm room and helpful front office make your stay in salsburg so easy and... More 

Was this review helpful? Yes 1
Altstadt_Direktion, Leiter Front Office at Radisson Blu Hotel Altstadt, Salzburg, responded to this review

Dear Guest, Thank you for your feedback. We are very happy that you enjoyed your stay. We hope to welcome you again at our hotel. With best regards from Salzburg. Martin Wimberger More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 12, 2015

No air conditioning makes this place unbearable. If you do happen to be able to fall asleep in this sauna, it won't last. The noise outside your window will most certainly wake you. If you are jet lagged you may consider harming the people making all that commotion. Don't stay here. It sucks.

Was this review helpful? Yes 4
Altstadt_Direktion, Leiter Front Office at Radisson Blu Hotel Altstadt, Salzburg, responded to this review

Dear Guest, Thank you for taking time to write your feedback. We are very sorry that you could not enjoy your stay as much as you deserved. Unfortunatley we are not allowed to install an air conditioning because the hotel is listed but we try to do our best. So we offer fans in every room and also a "self-service... More 

Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 10, 2015

Arrived for a single night & got a nice upgrade. Thanks! Got a feeling I bored the staff, got neither eye contact or a slight try of smile from behind the check-in desk. But they did carry my bag to the room. A room which was big, although dated. With character, but the plating of the brass ware worn off.... More 

Was this review helpful? Yes 1
Cambridge, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 10, 2015

Huge room, well furnished, comfy beds in a delightful hotel in a perfect location for visiting everything Salzburg has to offer. Situated near to the Dom and the River Salzach, so within easy reach not only of the old town but also the new town. Lots of restaurants, cafes and bars close by. Staff were friendly and very helpful.

Was this review helpful? Yes
Altstadt_Direktion, Leiter Front Office at Radisson Blu Hotel Altstadt, Salzburg, responded to this review

Dear Tracy, Thank you for your feedback. It was a pleasure to host you and offer a memorable stay. We are looking forward to welcoming you again. Best regards - Martin Wimberger More 

Lærdal
Level Contributor
69 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 9, 2015

Went to Salzburg With my 83 year old mother, and we both enjoyd the stay very much, even there were a lot of steps for an elderly lady. When we arrived they were sorry our rom was not readdy jet (we knew we were early!) so they offerd us free drinks. We could choos what ever we wanted. Our room... More 

Was this review helpful? Yes 1
Altstadt_Direktion, Leiter Front Office at Radisson Blu Hotel Altstadt, Salzburg, responded to this review

Dear Guest, Thank you very much for your positive and honest feedback. We appreciate it very much and looking forward to welcoming you again at our hotel. With best regards. Martin Wimberger More 

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