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Crowne Plaza Hotel Salzburg - The Pitter

#25 of 135 Hotels in Salzburg
Certificate of Excellence
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Rainerstrasse 6 | 5020 Salzburg, Salzburg 5020, Austria
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Crowne Plaza Hotel Salzburg - The Pitter
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880 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Zealand
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for 3 nights. We had a renovated room ,and the room size was very good,beds are comfortable and of good size. Check in was quick and the reception staff were very good,and were able to high light areas of interest always with a smile. We had dinner on our last night on the 6 th floor which... More 

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Jakarta, Indonesia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Room is way to small, definitely not suitable for people who travels with big suitcases. Even the elevator can only fit 4 people. The bathroom was also inadequate, shower is too cramped. Good place to eat, food is ok. Especially the standby chef for omellete, good service for him.

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New Delhi
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had booked 2 family rooms at The Pitter and had sent them numerous requests for the renovated family rooms. But upon check in we got one renovated and one old room. The old room is quite dated and old style. So we upgraded one of the Family Rooms to a Junior Suite and took the other renovated Family Room.... More 

Was this review helpful? Yes 1
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear US75, thank you so much for your most valuable feedback. We are really sorry that some issues occured during your stay but on the other side we are glad that the most important ones turned out to be better after your complain. Sure ther is a difference between the classic rooms and the brand new Juniuor Suite. But believe... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I stayed here last week with my son. We had an Executive room which was excellent. Everything provided, nice fluffy white bath robes, a chocolate each, bottle water plus a sleep kit which included a spray for the pillows and a roll on fragrance lavender . The air conditioning was very welcome with the warm weather we had. We had... More 

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Coral F., we are so glad that you enjoyed our new Junior Suite, our breakfast in the great new IMLAUER Sky Restaurant and the Service of our team so much! This is how it should be! Warm regards, Martin Gissel - General Manager More 

Dubai
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed there for 4 nights and the stay was quite comfortable. It is walking distance from the main station as well as the old town. Mirabelle gardens is just 3 mins walk from the hotel and there are good restaurants around too. Rooms are not very big. Bed was bery comfortable though . Only drawback would be not much... More 

Was this review helpful? Yes 1
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear jaitry m, thank you very much for your feedback regarding your stay at the Crown eplaza Salzburg The Pitter. We are glad that you enjoyed most aspects of your stay. For all of the TA community we really recommend to take the full buffet breakfast as it is the same price as the room service breakfast but with a... More 

Sydney, Australia
Contributor
19 reviews 19 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Lovely hotel, highly recommended. Good location, room very clean and roomy. Area provided good sightseeing, close to the tour for "the Sound of Music" which I highly recommend also. Hotel provided lovely breakfast and dinner was also well prepared. Would stay here again.

Was this review helpful? Yes 1
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear jilreid7, what a fantastic feedback!! Thank you so much for the 5 stars and we are really glad that you enjoyed your stay so much. Please come back once! Warm regards, Martin Gissel - General manager More 

Vienna, Austria
Top Contributor
84 reviews 84 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Pitter is a great hotel in the middle of Salzburg, with many of the interesting landmarks (Getreidegasse, Festung Hohensalzburg, Mirabellgarten) in walking distance. Personnel is very friendly, the restaurant is great (if you go for "Salzburger Nockerl" you should be at least 3 or quite hungry :-)). The only "not so positive" aspect to tell is the coffee which... More 

Was this review helpful? Yes 1
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear BusTravVie, we are really happy that you enjoyed your stay so much! I am really sorry that you did not like our coffee quality. During breakfast we serve an american coffee but also you can order any kind of coffee specialty. This coffee is made with fair trade, bio coffee beans and has a really good quality! So next... More 

Contributor
16 reviews 16 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Enjoyed our stay here. The room was very nice, although we had to stay in a twin room, which wasn't ideal. Clean room, with nice decor. We visited the sky bar which had excellent food and drinks for a reasonable price. The staff here were also excellent. We also used the gym facilities here, which were clean and had a... More 

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Kfarm22, we are so glad that you enjoyed your stay so much! regarding the fitness center we have to admit that we are still waiting for the toilet door. This is weired i know but our guests asked us to open this area as soon as possible so we thought the Sauna would also work without the toilet. regarding... More 

Beckenham
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was nice and large, a touch old-fashioned, but not in a bad way. When booking initially we were given the option of paying 10 euros per night extra for an upgrade if a suitable room became available. We did, and it did. The only peculiarity was that the WC was by itself in its own little self-contained room,... More 

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Ortrud, thank you so much for the nice feedback. It is a pitty that you did not use the IMLAUER Sky Bar & Restaurant! You missed the fantastic view over the wonderful historical City of Salzburg. And our breakfast buffet for 18 Euro includes really eve5rything you love, of course if you prefer a small breakfast there is the... More 

Woking, United Kingdom
Contributor
20 reviews 20 reviews
10 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is well located by the miabel gardens and is light and airy with all the facilities you would expect. Good value through booking.com. Rooms are big enough and the restaurant is pretty good although like most hotels a bit over priced.

Was this review helpful? Yes 1
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Steve_H53, thank you so much for your great feedback regarding location, size of room and the food quality of our new IMLAUER Sky Bar & Restaurant. We have really priced our dishes very carefully and hope that you still had the feeling that price value was great! Warm regards, Martin Gissel - General Manager More 

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