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Crowne Plaza Hotel Salzburg - The Pitter

#25 of 135 Hotels in Salzburg
Certificate of Excellence
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Rainerstrasse 6 | 5020 Salzburg, Salzburg 5020, Austria
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Crowne Plaza Hotel Salzburg - The Pitter
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Crowne Plaza Hotel Salzburg - The Pitter
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Crowne Plaza Hotel Salzburg - The Pitter
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911 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Spent two nights on a business trip. The room itself was rather aged but decent. However bathroom was dirty and there was visible mold between the tiles. It hasn't been cleaned properly although I have informed the reception. The top floor restaurant and terrace are nice. The lobby and reception are cramped and bland. All in all not worth the... More 

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United States
Level Contributor
65 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very friendly staff, and was upgraded at check-in to a family suite as an IHG Platinum member. Was also given a voucher for everyone in our party for a free drink at the 6th floor lounge...very nice touch. Room was very large and clean with decent air conditioning (not great, but decent). Note that there is no executive lounge at... More 

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear arrosen, thank you very much for your feedback and the four stars. In deed our traditional Hotels dates back to 1864. We are very proud about our "old lady" biut of course there are some old corners. We are just finishing our major renovation of the public areas, some rooms, the converence center and of course the brand new... More 

Glasgow, United Kingdom
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I can't speak well enough about this hotel. We had such a great welcome from reception. They parked our car for us and gave us loads of great advice about what to do on our stay in Salzburg. Our room was fabulous and incredibly comfortable. The location was fantastic with only a short walk to anything you might be interested... More 

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dar 1776, yes please come back!!! And do it as soon as possible! We love our guests! Warm regards, Martin More 

Pittsburgh, Pennsylvania
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Crowne Plaza for 2 nights as part of a Globus tour. Good location, easy access to beautiful gardens and old town. Our room was clean, wifi wasn't the greatest. Only ate at the hotel restaurant for breakfast buffet, but food was good, warm and the rooftop view was great.

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear MamaGrumpy, we are so glad to read that you as our valuable GLOBUS Tour guests were satisfied with your stay. We hope that you enjoyed the rest of your trip. All the best for your and your family, Martin Gissel - General Manager More 

New York City, New York
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A ten minute walk from the train station. A three minute walk to beautiful gardens. A ten minute walk to old town. Nice place to have breakfast across the street (we did not eat inside the hotel). Chocolate on the pillow. A great upgrade to a junior suite for being an IHG member--a great room complete with bathrobes and slippers.... More 

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear annaboat, we are thankful for your nice and open feedback. We are so glad that you enjoyed the proximity to all the major sights of Salzburg! Regarding the price...we know it is the most expensive time of the year because of th world famous Classic Music Festival the "Salzburger Festspiele" which is the largest one in the world and... More 

Chicago, Illinois
Level Contributor
75 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is a standard Crowne Plaza very close to the train station and about a 15 minute walk away from the old town. Having visited Vienna, Cesky Krumlov and Prague on this European trip, I have to say that this hotel rates the lowest out of the four we stayed in. On arrival we were efficiently checked in, but discovered... More 

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear conquistador, thank you for telling us about your experiences at the Crowne Plaza Salzburg The Pitter. We appologize for the inconveniences you had because of the issues in your room. You are completely right you should not face any problems during your stay. To be honest this is something that we can not guarantee to a 100% compliance. This... More 

Toronto, Canada
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were pleasantly surprised at how great this hotel is. It started with the front desk, very friendly and helpful, absolutely perfect first impression. We stayed in one of the newer Jr Suites, wow, absolutely beautiful room. Everything about it was great, clean, modern, amazing bathroom etc etc. The best thing about this stay was the restaurant. Amazing rooftop location.... More 

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Honestly-2-U, what a fantastic feedback!! Nothing to add, I am just happy that all aspects of the Crowne Plaza Salzburg The Pitter where loved by your side! Thank you again, Martin! More 

Barcelona, Spain
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I decided to reserve this room first because I wanted to stay very close to the historic Old Town and second because I thought "Crown Plaza" American Chain - American Quality. The Hotel was very comfortable and room very nice. The TV had English, Spanish and other languages but at least it had these two since they're the ones I... More 

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dar Tomas F S, I thought I have already answered your feedback, but I can not find the response, so if already happened, please excuse... Thanbk you very much for your super feedback. We are glad that you enjoyed most aspects of your stay. We are sorry for the misfunction of the WIFI as we have realized that connectivity is... More 

new jersey
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed 2 nights at the Crowne Plaza. Travelling with a family of four we got a family room--which was really 1 set of twin beds and a pull out bed from the sofa. Not the most comfortable beds but certainly sufficient for us and the room was quite large. We seemed to be in an old room and... More 

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear hushades, we are really glad that you enjoyed most aspects of your stay at the Crowne Plaza Salzburg The Pitter. regarding the up- and unload situation there is currently no real signage on the street. this is due to a new street layer the city made a couple of weeks ago. Directly next to the Hotel this area is... More 

Level Contributor
15 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Best hotel I have stayed at in Europe. The staff is incredible (especially the staff at the Imlauer restaurant) and the food at the Imlauer is amazing as well. The hotel is in a perfect location and you can walk to Old Town. The hotel has a small gym on the top floor overlooking the city and it is perfect.... More 

Was this review helpful? Yes
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Kate S, what a fantastic feedback!! Thank you so much for the five stars and the wonderful comments on our new IMLAUER Sky Bar & Restaurant. I will definitely pass your compliments to the staff. He hope that you can once return to the Crowne Plaza Salzburg The Pitter. Warm regards, Martin More 

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