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Crowne Plaza Hotel Salzburg - The Pitter

4.0 of 5 Hotel   |   Rainerstrasse 6 - 8, Salzburg 5020, Austria
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Ranked #26 of 135 Hotels in Salzburg
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Peewee L
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714 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

First, the location of the hotel is quite convenient. It's near enough to various attractions like the Mirabell gardens, churches, and some quaint stores. The room I was assigned was small and quite outdated. It didn't seem to utilise the space efficiently. When I open my luggage on the floor, I literally have practically no room at all to walk... More

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Bundaberg, Australia
Top Contributor
143 reviews 143 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago

we stayed there for 2 nights, being on a Globus Tour, we must have got the last room on that floor. the room was ok, mind you the bathroom was a nightmare . if you used the toilet you had the door right in your face!! b/fast was ok. the hotel is very close to everything, from Mirabella garden to... More

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear HappyBundaberg, I am very sorry that we where not able to stisfy you during your stay at the Crowne Plaza Salzburg The Pitter. We can nopt change the size opf our bathrooms. Some are smaller some larger, this is really due to the age of thebuilding from 1864. But we have an influence on the cleanliness of our bathrooms... More

Bangalore, India
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The best thing about this hotel is its location. We took a train from Vienna to Salzburg. The proximity of the hotel to the station was a welcome experience. Also Mirabell Castle and Gardens, Makartsteg Bridge (River Salzach) and thereby the Old town were conveniently accessible. Mostly at a walking distance. The rooms were clean. Service too was prompt. For... More

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review
Google Translation

Sehr geehrter Herr Erwin B., das sind ja wunderbare Neuigkeiten! Wir sind glücklich, dass Sie Ihren AUfenthalt bei uns richtig... More

London
Contributor
11 reviews 11 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Can't find fault with this wonderful hotel. Nothing was too much trouble, the family room was very spacious and excellent choice of hot and cold dishes at breakfast. Within walking distance of everywhere.

Was this review helpful? Yes 2
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Ninjacat007 (what a fantastic pseudonym !! congratulations!) We are delighted that you were able to fully enjoy your stay with us. We hope to welcome you again at Crowne Plaza Salzburg The Pitter soon! Sincerely, Martin Gissel - General Manager More

New Delhi, India
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rooms were small.view from room was not good as repair work was on both sides.Otherwise hotel is located centrally near bus station,merbell gardens and the river.old city can be reached in 10 minutes and is worth the walk

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Helo puppy_13, thank you very much for your comments. We have several room cathegories in place which we offer. Due to the fact that this Hotel has been built 1864 there are smaller and bigger standar rooms between 15 and 22 sqm. The superior rooms start at 22 - 25 sqm. Normally the inner courtyard rooms are the quite and... More

Jersey City, New Jersey, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed there before and came back. The only problem was I ordered room service breakfast too early. It came late because I didn't know that you could not order before breakfast stared downstairs. They were so gracious that I can forgive the misunderstanding. They only charged me half price. That was great considering it was technically my error.... More

Was this review helpful? Yes 2
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Elizabeth O., we are extremely happy that you enjoyed our service attitude and we are very thankful that you where not too angry about the breakfast mistake. We send our best regardss to New Jersey and hope to see you again in Salzburg. Martin Gissel - General Manager More

Abu Dhabi, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The location of hotel is nice and walkable from royal gardens. Also ease of accessibility of the bridge to cross the river and reach the old city to visit the places of interest. Overall, good place to stay for 1-2 nights.

Was this review helpful? Yes 1
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear shaang99, thank you for your nice feedback. I was smiling when I read the headline quiet little Hotel in Salzburg...we have 199 rooms and are the second biggest Hotel in Salzburg but you are right compared to the wonderful large palace Hotels in Abu Dhabi we are more a boutique Hotel =D. It is so nice to read that... More

Faridabad, Haryana, India
Contributor
12 reviews 12 reviews
9 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Nice location courteous staff.Front desk staff was very helpful in giving guidance to places of interest. Rooms are bit small but well furnished.Breakfast was very sumptuous. Best place to stay in Salzburg

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Mil02004, thank you so much taking the time to tell the TA community (and us of course) of your positive experience at the Crowne Plaza Salzburg The Pitter. We hope that we will have the opportunity to welcome you once again at the "Pitter"! Best regards from Salzburg, Martin Gissel - General Manager More

Yorba Linda, California
Top Contributor
86 reviews 86 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It's pricey, but what place isn't in Salzburg. There was construction going on when we got there so be sure to request a room far from it. We had a noisy room the first night so they moved us the day after as soon as we asked to be moved. Very close to Mirabell gardens and my favorite sound of... More

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear mamaarora, thank you for taking the time to tell the TA comunity about your experience at the Crowne Plaza Salzbrug The Pitter. First of all thank you for the 4 star rating. We really do our best to make sure that our guests have an enjoyable stay at the Crowne Plaza Salzburg The Pitter. The load works are already... More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

Please note although a fine hotel, construction work putting a new roof and beer Keller restrooms is underway, august 2014. Hence 3 stars only. The hotel is clean, serious money has been spent on the downstairs lobby and toilets. They are really modern and clean. The staff is knowledgeable and helpful. The location is excellent for the train station, so... More

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Glenn V., thank you very much for your review and the nice comments on location breakfast and service. Yes indeed there are still some works going on but we are getting there in a couple of weeks we are reopening our Restaurant PitterKeller and most of the inner courtyard junior suites and family rooms which will be great! The... More

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Additional Information about Crowne Plaza Hotel Salzburg - The Pitter

Address: Rainerstrasse 6 - 8, Salzburg 5020, Austria
Phone Number:
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Salzburg - The Pitter 4*
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Also Known As:
Crowne Plaza Salzburg
Crowne Plaza Hotel Salzburg

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