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Crowne Plaza Hotel Salzburg - The Pitter

4.0 of 5 Rainerstrasse 6 - 8, Salzburg 5020, Austria
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Certificate of Excellence 2014
Crowne Plaza Hotel Salzburg - The Pitter
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Crowne Plaza Hotel Salzburg - The Pitter
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743 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Auckland Region, New Zealand
Top Contributor
73 reviews 73 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed just one night in this hotel as the rates were really cheap due to the extensive renovations on the roof and in the street. Beautiful foyer and new bar on level 6. We were able to check in early which was great. The room was small but well equipped, great towels and a kettle and minibar. The location... More

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St. Petersburg, Russia
Senior Contributor
36 reviews 36 reviews
26 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

When I had to crawl through ugly construction at the entrance, I regretted the booking. No more regret once you are inside. Friendly staff which do a bit more than I expect from 4 star hotel. That was second time in my life (first was Mandarin Oriental) when they prepared for my daughters 2 sets of pillows, blankets and of... More

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear AndreySt_Pete15-11, thank you so much for your great feedback. Yes we are all happy when construction in the street will be finished in two weeks! We are so happy that we were able to have everything prepared prior to your arrival at the Crowne Plaza Salzbuirg The Pitter. The new breakfast locatio0n in the 6th floor is a real... More

New Orleans, Louisiana
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

There is still a lot of construction outside and inside the hotel, which makes it quite loud early in the morning and inconvenient to get around. Our room was very lackluster - just ok. It smelled very stale, almost like someone had been smoking - when we checked in. We opened the windows and turned on the air and it... More

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Laurie P., thank you for your open feedback. We are sorry that we diod not meet your needs regarding the room decor and of course the rooms should have no smell. There are still sometimes guests who ignore the non smoking direction but then we normally close the room for some days, kleen all the stores, the carpet etc.... More

Verona, Virginia
Top Contributor
89 reviews 89 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 2 nights in October and were pleasantly surprised. We usually select smaller spots. Very clean, lots of light. Rooms were quite comfortable, beds were great! This was just great.....close to many things. Couple of minutes to Mirabelle Gardens, 10 minutes to Old Town, 20 to the funicular to the Old Fort. Shopping close by. The old beer... More

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Cindy, we are extremely excited that you enjoyed your stay with us so much. That's how it should be and I whish we will be able to to make this happen for all our guests. =D We finally have added anopther highlight: Harry our barkeeper has moved up to our IMLAUER Sky Bar in the new constructed top floor... More

Munich, Germany
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at the hotel with my wife 2 small children and mother last week. We had booked a Family Room which we were delighted to find were was actually 2 interconnected rooms with separate bathrooms. Words that come to mind Quiet, good beds, super spacious room, very clean especially bathrooms, punctual room service which was good value for money... More

Was this review helpful? Yes 1
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear aderby2014, we are delighted that you and your family enjoyed your stay at the Crowne Plaza Salzburg The Pitter. Regarding breakfast we are more than happy to announce that we will move up to our brandnew IMLAUER Sky Bar + Restaurant for breakfast and ofcourse for all other lunch and diner options by next week!!! We are so glad... More

Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 weeks ago

We have stayed at the Crowne Plaza four times in the last five years this for ten and twelve days each time and we love it every one is so friendly we always receive a warm welcome from the staff. In the Resturant and Harry in the bar.Look forward. To seeing the new improvements this year.Barbara & Gerry Croucher

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Giordina, it is so wonderfull to read that you are frequent travellers. To my understanding you have been here in July. Since then many changes have taken place. in less then two weeks the IMLAUER Sky Bar + Restaurant will open for our guests! Can you let me know if you stay once more this winter?! I will then... More

London, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was debating between two and three star because in all fairness the hotel is under construction. Service was great, front desk staff was so friendly even when our daughter accidentally locked us out of our room. The location is also perfect, quick walk to the train stations, old town and castle. The room was clean and large, the junior... More

Was this review helpful? Yes 1
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Lauderb, thank you very much for your feedback. We are really happy to read that you enjoyed our level of Service at the Crowne Plaza Salzburg The Pitter. There are some smaller renovation works going on but finally we are happy that we will open as a last step of our 1 year renovation the brand new restaurant in... More

London
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Having dreamed of visiting Salzburg all my life, I wanted to pick the perfect hotel. Crowne Plaza met all my expectations. The staff were friendly and able to answer any questions or requests in a very prompt manner. On arrival, I was given an upgrade to a very comfortable king bed room which all the essential amenities, plus some extras... More

Was this review helpful? Yes 1
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Ilovetraveling681, what a wonderful feedback!! Thank you sooo much! We are extremely glad that we where able to add a part to your perfect stay in Salzburg! It is not far from London so maybe you will come back soon =D Best regards from Salzburg, Martin Gissel - General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed October 19, 2014

Rooms require some work and they are working on it location is advantage the staff is good Stephen has helped out and we appreciate the same Overall is good only regret is view and work going in at street Otherwise suggested

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear vsk1420, thank you for your feedback, we are happy that Stephan could help you with you requests. We are sorry for the street works nearby the Hotel entrance. This is unfortunately something that we do not have an influence on. They will be soon finished, that is the good news. Warm regards, Martin Gissel - General Manager More

Kolkata, India
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 13, 2014

Extremely good hotel. Being an IHG member was given an upgrade. Located near the Mirabell Gardens. Old Town Square is a walking distance, say 7-10 mins. Try walking over the "Love Lock Bridge". Also try the Tiramisu pastries at "Tiziana" cafe, second lane from the back door of the hotel. Construction is not a bother, atleast we didnt encounter any.... More

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Vikrant j, thank you very much for your wonderful feedback. We are glad that you enjoyed our service and the upgrade for you as Gold/Platinum IHG Rewards member! Yes I agree the Tiramisu at Tiziana's is the best! It is acutally her mother who produces this wonderful italien deserts and cakes! Definitely a must to go there also for... More

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Additional Information about Crowne Plaza Hotel Salzburg - The Pitter

Address: Rainerstrasse 6 - 8, Salzburg 5020, Austria
Phone Number:
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Salzburg - The Pitter 4*
Number of rooms: 199
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Also Known As:
Crowne Plaza Salzburg
Crowne Plaza Hotel Salzburg

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