We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Salzburg - The Pitter

#27 of 135 Hotels in Salzburg
Certificate of Excellence
Hotel website
Hotel deals
Rainerstrasse 6 | 5020 Salzburg, Salzburg 5020, Austria
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Crowne Plaza Hotel Salzburg - The Pitter
Professional photos View all
Browse nearby
Crowne Plaza Hotel Salzburg - The Pitter
Crowne Plaza Hotel Salzburg - The Pitter
Crowne Plaza Hotel Salzburg - The Pitter
Add Photo

875 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    304
    387
    130
    39
    15
See reviews for
207
348
48
88
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (875)
  • Mar-May only
    (200)
  • Jun-Aug only
    (231)
  • Sep-Nov only
    (221)
  • Dec-Feb only
    (223)
All months
Dubai
2 reviews
4 of 5 stars Reviewed today NEW via mobile

We stayed there for 4 nights and the stay was quite comfortable. It is walking distance from the main station as well as the old town. Mirabelle gardens is just 3 mins walk from the hotel and there are good restaurants around too. Rooms are not very big. Bed was bery comfortable though . Only drawback would be not much... More 

Was this review helpful? Yes
Sydney, Australia
Contributor
19 reviews 19 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW

Lovely hotel, highly recommended. Good location, room very clean and roomy. Area provided good sightseeing, close to the tour for "the Sound of Music" which I highly recommend also. Hotel provided lovely breakfast and dinner was also well prepared. Would stay here again.

Was this review helpful? Yes
Vienna, Austria
Top Contributor
84 reviews 84 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Pitter is a great hotel in the middle of Salzburg, with many of the interesting landmarks (Getreidegasse, Festung Hohensalzburg, Mirabellgarten) in walking distance. Personnel is very friendly, the restaurant is great (if you go for "Salzburger Nockerl" you should be at least 3 or quite hungry :-)). The only "not so positive" aspect to tell is the coffee which... More 

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Enjoyed our stay here. The room was very nice, although we had to stay in a twin room, which wasn't ideal. Clean room, with nice decor. We visited the sky bar which had excellent food and drinks for a reasonable price. The staff here were also excellent. We also used the gym facilities here, which were clean and had a... More 

Was this review helpful? Yes
Beckenham
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our room was nice and large, a touch old-fashioned, but not in a bad way. When booking initially we were given the option of paying 10 euros per night extra for an upgrade if a suitable room became available. We did, and it did. The only peculiarity was that the WC was by itself in its own little self-contained room,... More 

Was this review helpful? Yes
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Ortrud, thank you so much for the nice feedback. It is a pitty that you did not use the IMLAUER Sky Bar & Restaurant! You missed the fantastic view over the wonderful historical City of Salzburg. And our breakfast buffet for 18 Euro includes really eve5rything you love, of course if you prefer a small breakfast there is the... More 

Woking, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Hotel is well located by the miabel gardens and is light and airy with all the facilities you would expect. Good value through booking.com. Rooms are big enough and the restaurant is pretty good although like most hotels a bit over priced.

Was this review helpful? Yes
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Steve_H53, thank you so much for your great feedback regarding location, size of room and the food quality of our new IMLAUER Sky Bar & Restaurant. We have really priced our dishes very carefully and hope that you still had the feeling that price value was great! Warm regards, Martin Gissel - General Manager More 

1 review
1 of 5 stars Reviewed 1 week ago

We have just checked in and it was the most unpleasant experience. We were helped by a guy named Ignacio and we were appalled by the way he spoke to us. Extremely rude... Would not recommend for anyone to come to this hotel to be insulted. All that one asks at check in is to be spoken to politely but... More 

Was this review helpful? Yes
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Sweta K, I am so sad to read that we missed to keep the fine attitude in communicating with you. As the TA comunity can see this is really not our style. I have talked to Ignacio because I could not understand what happened to him as he normally gets best grades for his friendlyness. He is really sorry... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Very impressed with the service and rooms (I had a junior suite on 4th floor and was newly refurbished with amazing shower). Breakfast is a little crowded but getting service was not a problem, with self service coffee, tea. Location is excellent, quiet with a 10 minute walk to most of the main sights in Salzburg

Was this review helpful? Yes
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear as_nbi, we are so glad that you enjoyed your stay and the style of our new Junior Suites so much! The new breakfast location in the roof top Restaurant is of course very busy in the morning. We hope that you still could enjoy your breakfast. In summer we will have even more places available for breakfast on the... More 

Houston, Texas
Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for two nights in early June. It was unseasonably warm in Salzburg (87 degrees both days) and the air-conditioning in the hotel and our room was great. We've been in Europe before when it is warm and the a.c. units usually are not very good. We had a superior double room and it was very nice and... More 

Was this review helpful? Yes
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Lee060, what a fantastic feedback! Thank you so much! We are so glad that you enjoyed our aircondition. we spent a fortune on it during the renovation. It is really difficult in Middle Europe with temperature jumps between 60°F and 90°F within one week! Warm regards, Martin Gissel- General Manager More 

Glenelg, Australia
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We only stayed here one night and I have to say this is a 5 star Hotel. From booking in at reception to the quality and cleanliness of the room we couldn't fault it. If your in Salzburg I would strongly recommend staying here. All the staff we encountered were helpful and friendly.

Was this review helpful? Yes 1
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

dear DarylB. we are so thankful for your wonderful feedback. This is just fantastic and motivates our team to do the utmost to fullfill all the desires and needs of our most valued guests. thank you again , warm regards, MArtin Gissel - General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

333 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (227)
Viewed
Room/suite (68)
Viewed
View from room (10)
Viewed
Bathroom (21)
Viewed
Hotel & grounds (42)
Viewed
Dining (13)
Viewed
Pool/beach area (2)
Viewed
Other (71)

Management photos: Courtesy of the property manager

Viewed
All management photos (106)
Viewed
Dining (19)
Viewed
Business center/function rooms (7)
Viewed
Hotel & grounds (26)
Viewed
Room/suite (38)
Viewed
Bathroom (2)
Viewed
Other (14)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay