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Crowne Plaza Hotel Salzburg - The Pitter

#27 of 135 Hotels in Salzburg
Certificate of Excellence
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Rainerstrasse 6 - 8, Salzburg 5020, Austria
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Crowne Plaza Hotel Salzburg - The Pitter
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Crowne Plaza Hotel Salzburg - The Pitter
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802 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Penarth, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights. Although we were early arriving due to early flight, friendly welcome by Ignacio on reception and how he managed to sort out a room for us rather than come back later was great. Lovely big room which was spacious. Room very clean and the beds were the most comfortable I have ever experiences in a... More 

Was this review helpful? Yes
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear HoulaLoula, what a fantastic feedback which I will definitley pass right away to my staff! We are so glad that you enjoyed every aspect of our "Pitter" including the service attitude which is of course extremely important! Thank you again, warm regards, Martin Gissel - General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed in 2 rooms with a family of 5 for 2 nights. The hotel was clean, comfortable and in a great location. Easily walkable to old town and a 4 min walk to where The Original Sound of Music Tour leaves from. Best of all was the staff. Everyone we spoke with or asked questions of were extremely nice and... More 

Was this review helpful? Yes 1
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Pete, what a fantastic feedback, which I will cascade to all our employees who helped to make your stay a great one! In fact we really have boosted our Internet speed to the highest level possible to service so many guests in the Hotel! We are aware how important it is to keep in touch with the friends and... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Great hotel very friendly and helpful staff, short walk to the old town. We eat in both restraunts and the food was very good in both, we had one of the refurbed rooms which was excellent with large spaces. Highly recommended

Was this review helpful? Yes 1
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear SBP59, thank you so much for your great feedback. We are extremely thrilkled that you enjoyed your stay at the Crowne Plaza Salzburg The Pitter so much. Warm regards, MArtin Gissel - General Manager More 

Prague, Czech Republic
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We selected this hotel as a strategic place as we wanted to explore not just a city of Salzburg but also enjoy sun and lakes in Salzburg surroundings. Hotel itself is in traditional style with bit old and kind of rennaisance furniture but it perfectly fits there. Breakfast is really rich with great selection and for me as a tea... More 

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear gekon81, we are really glad that you enjoyed your stay at "The Pitter". We are sure that this weekend was a great one for travelling to the lakes. Spring is arriving now! Warm regards, Martin Gissel - General Manager More 

Indore, India
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is located in between salzburg station and main tourist area. It is a minute away from Mirabelle garden which is the main boarding point for hop on and other tours. In addition to above, rooms are clean n modern with all necessary facilities. Food quality is also good.

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Arpit88, thank you very much for your nice feedback. We are extremely happy that you enjoyed your stay at the Crowne Plaza Salzburg The Pitter. Best regards, Martin Gissel - General Manager More 

Frankfurt, Germany
Top Contributor
75 reviews 75 reviews
28 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed as a family two nights. First of all, this hotel offers family rooms, (for a very affordable rate) which is rather unusual. So this time we only had to book one room for us. the roomwas big enough for a king size bed and a pullout couch. Still enough roomto move around. The bathroom is spacious and has... More 

Was this review helpful? Yes 1
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Tokyowife, thank you very much for your feedback. We are sorry that it seemed to be too cold in your room. We are glad that we installed real heating devices in our bathrooms. these provide much better temperature feeling then a pure aircondition e.g. in the rooms. unfortunately you ,missed our great breakfast in our brandnew IMLAUER Sky Bar... More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Just returned from a five day break in Salzburg staying in the Crown Plaza, it was absolutely fabulous from checking in to checking out. The staff were all extremely helpful and friendly nothing was too much trouble for them during our stay special mention for Harry in the Sky bar! The hotel itself is spotlessly clean and the beds and... More 

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear CliveN492, wow that is a real perfect feedback. We are all thrilled that you enjoyed your stay so much!! Thank you very much for your words and the 5 stars! And yes please come back as soon as possible. Spring is a lovely time in Salzburg! Warm regards, Martin Gissel - General Manager More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Geat hotel, location and friendly staff. 10min walk to the old town but mirabell gardens and mozarts residence are closer well lite up a nd safe at night. The roof bar and restaurant have amazing views. We stayed in one of the newly renovated junior suites really nice but needs sofas to relax. Very near to the official tour operators... More 

Was this review helpful? Yes 2
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear GeorgeV, we are extremely happy that you enjoyed Salzburg and the Crowne Plaza Salkzburg The Pitter so much. We hope that you will come again. Warm regards, Martin Gissel - General Manager More 

New York City, New York
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 22, 2015

I have only GREAT things to say about this hotel. I left a local hotel 2 nights before and stay my entire stay while in Salzburg at the Crowne Plaza. Has returned this past February and was treated just as nicely as I was on my first visit. The staff could not be more kind, more accommodating... When I arrived... More 

Was this review helpful? Yes
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Julia G., this is definitely one of the nicest feedback we ever received! Thank you so much for all your extremely nice comments! I will of course pass it to all of my employees. Thanks a lot and hope to see you again in Salzburg and at the "Pitter". Warm regards, Martin Gissel - General Manager More 

New York City, New York
Top Contributor
51 reviews 51 reviews
8 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed February 21, 2015

Comfortable, quiet, and completely adequate room at an very attractive price. Great place to layover solo or with family, but maybe not for a romantic rendezvous. Not far from major attractions and even possible to find parking nearby.

Was this review helpful? Yes
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear argosyinc, thank you for your valuable and most appreciated feedback. We are glad that you liked all about your stay at the Crowne Plaza Salzburg The Pitter. We would be happy to serve you again and hope that by then we will be able to make your stay even better! warm regards, Martin Gissel - General Manager More 

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