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Crowne Plaza Hotel Salzburg - The Pitter

4.0 of 5
Rainerstrasse 6 - 8, Salzburg 5020, Austria
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Crowne Plaza Hotel Salzburg - The Pitter
Ranked #22 of 136 hotels in Salzburg
4.0 of 5 stars 385 Reviews
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385 reviews from our community

What travelers say about this hotel
  • Old town(13)
  • Train station(13)
  • Very good(8)
  • Friendly and helpful(6)
  • Swimming pool(6)
  • Easy walk(4)
  • Buffet breakfast(3)
  • First nights(3)
  • King size bed(3)
  • Free internet(3)
Traveler rating
    130
    178
    49
    20
    8
Only show reviews for Family (63) | Couples (149) | Business (26)
Date Rating
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2012 NEW

We booked last minute from the train station because of it's location. We were upgraded to a suite and treated like royalty. I would highly recommend this hotel More

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Canada
Top Contributor
59 reviews 59 reviews
Reviews in 38 cities Reviews in 38 cities
123 helpful votes 123 helpful votes
3 of 5 stars Reviewed May 12, 2012

The room was ok, got a small suite, it had stains on the carpet after the maid had cleaned the place.... However the bathroom was a work of art... The hotel is well placed maybe halfway betweek main rail station and the old town, staff seem friendly. The Pitter Garten was a huge dissapointment, the wait staff were real nice,... More

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Saratoga, California
Senior Contributor
29 reviews 29 reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 10, 2012

We stay for 1 night and we had a voucher obtain with points, so we cannot judge the cost. Breakfast was included and it was the average buffet breakfast. The best was dinner on the terrace/yard and the discovery of free wifi connection there. The staff does not tell you about the free wifi on the door cafe and you... More

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See 4 more reviews by olgalee for Salzburg
Zurich, Switzerland
Contributor
17 reviews 17 reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 30, 2012

Stayed at the Crowne Plaza with my children (age 8 and 12) for the weekend. The hotel is functional and clean and conveniently located to visit Salzburg. It is easy to reach by car and it was easy to drop the car outside and take advantage of the valet service the hotel offers. We didn't go to any of the... More

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See 2 more reviews by EvaCJ for Salzburg
Tehran, Iran
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 23, 2012

very small with open inside connection door, when I explained to receiption she answered rudly, other room is empty and dont worry when this connection between two rooms is open????? More

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Lincolnshire
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 23, 2012

We have just returned from a three night trip to Saltzburg. This was to celebrate our wedding anniversary. On the night of our anniversary we went to the Fine Dinning Restaurant at this Hotel. We had not made a reservation, so hoped we could get a table. At the door we were met by Christian who said it would be... More

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New York City, New York
Senior Contributor
34 reviews 34 reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 21, 2012
1
person found this review helpful

The hotel is clean and spacious with comfy beds. The place was clean and the location was really great (5 minutes from the Mirabel Gardens). More

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Istanbul
Contributor
20 reviews 20 reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 17, 2012

This was a clean, pleasant hotel and the staff were helpful. It was in a good location between the train station and the center of town, and seemed like a good value. But it's a huge deal for me when the internet doesn't work. We were in a room far from the main stairwell/elevator well, and our internet signal was... More

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Udine
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 6, 2012
2
people found this review helpful

As we are new to Europe travel, we arrived at the hotel at 4:30 am that too in rain. The hotel informed us that we could check in only after 3 pm!!!!! This is when they were not even full. When we asked what was the alternative they asked for 80Euros when we had booked the room for 65 Euros... More

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IHGCare, Guest Relations Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review
May 11, 2012

Dear Divya Gt, Thank you for your review regarding your recent stay at Crowne Plaza Hotel Salzburg - The Pitter. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain additional details about your experience. Thanks, Brenda J. IHGCare More

UK
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed March 30, 2012
1
person found this review helpful

I stayed at the CP for 3 nights in March 2012 for a birthday with 6 family members and friends. The hotel is close to the Mirabell gardens and a 15-20 minute walk into the old town but it is set back from the river. I stayed at the Hotel Stein last time and the location was much better. The... More

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See 2 more reviews by Scubababe for Salzburg
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review
May 1, 2012

Scubababe, Thank you for taking time out of your busy day to leave us a candid review. We’re sorry that you received service that was less-than-satisfactory, but are pleased you enjoyed the accommodations received. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. We hope to have the honor of... More

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Additional Information about Crowne Plaza Hotel Salzburg - The Pitter

  • Crowne Plaza Salzburg
  • Crowne Plaza Hotel Salzburg
Address: Rainerstrasse 6 - 8, Salzburg 5020, Austria
Price Range: $$

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Crowne Plaza Hotel Salzburg - The Pitter
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