We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 135 Salzburg hotels

Crowne Plaza Hotel Salzburg - The Pitter

4.0 of 5 Hotel   |   Rainerstrasse 6 - 8, Salzburg 5020, Austria
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Crowne Plaza Hotel Salzburg - The Pitter to your Saves list
Crowne Plaza Hotel Salzburg - The Pitter
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 12 more sites!
80%
Ranked #26 of 135 hotels in Salzburg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
mamaarora Yorba Linda, California
  • Overview
  • Reviews (704)
  • Photos (227)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (72)
  • Location
  • More
Write a Review

704 people have reviewed this hotel

Traveler rating
    229
    320
    109
    35
    11
See reviews for
160
285
41
73
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Yorba Linda, California
Top Contributor
83 reviews 83 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

It's pricey, but what place isn't in Salzburg. There was construction going on when we got there so be sure to request a room far from it. We had a noisy room the first night so they moved us the day after as soon as we asked to be moved. Very close to Mirabell gardens and my favorite sound of... More

Was this review helpful? Yes
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear mamaarora, thank you for taking the time to tell the TA comunity about your experience at the Crowne Plaza Salzbrug The Pitter. First of all thank you for the 4 star rating. We really do our best to make sure that our guests have an enjoyable stay at the Crowne Plaza Salzburg The Pitter. The load works are already... More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Please note although a fine hotel, construction work putting a new roof and beer Keller restrooms is underway, august 2014. Hence 3 stars only. The hotel is clean, serious money has been spent on the downstairs lobby and toilets. They are really modern and clean. The staff is knowledgeable and helpful. The location is excellent for the train station, so... More

Was this review helpful? Yes
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Glenn V., thank you very much for your review and the nice comments on location breakfast and service. Yes indeed there are still some works going on but we are getting there in a couple of weeks we are reopening our Restaurant PitterKeller and most of the inner courtyard junior suites and family rooms which will be great! The... More

South Carolina
Contributor
17 reviews 17 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our visit to the Crowne Plaza. The front desk and valet staff were great. Our room was spacious by European standards, very clean and the strong water pressure of the shower was notable. We loved the breakfast. The highlight of our visit was that of meeting the bartender, Harry. He took great care of us and really enjoyed... More

Was this review helpful? Yes
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear ontheroad056, it is a pleasure to read that you really enjoyed your stay at the Crowne Plaza Salzburg The Pitter! I will definitely pass your compliments to Harry and the rest of the team and say :"THANK YOU!" Warm regards, Martin Gissel - General Manager More

London, United Kingdom
Top Contributor
82 reviews 82 reviews
21 hotel reviews
100 helpful votes 100 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There is major work being undertaken at the hotel which was not mentioned at any time when checking in. There is a small notice in the lift saying there is. We were awoken at 6am by the loudest noises, I looked out of the first floor window to see a large lorry unloading a full lorry worth of scaffolding .... More

Was this review helpful? Yes
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Christian4, we are so sorry that you did not have the chance to finish your good night sleep as deserved. Please do not blaim the receptionist. There did in deed tell the truth. The workers are only allowed to start at 8 o'clock but unfortunatley there are sometimes new sub-contrtactors starting their work much earlier. This has been contractualy... More

Sydney
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Crowne Plaza Salzburg for 2 nights travelling with a young baby! I was a little concerned before arrival about the possible noise from renovations but I emailed the hotel to request we had a quiet room (as the baby would need to sleep during the day) and this is what we got! Our room was very spacious,... More

Was this review helpful? Yes
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Leah083, we are glad that you enjoyed your stay at the Crowne Plaza Salzburg The Pitter. We are sorry that we could not meet your needs regarding the breakfast standards. Yes our displays are not as fancy and modern as some others but we really make sure that the quality of the products are the best we can get.... More

Ocala, Florida
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

A group of us (13 in all) stayed there in 6 rooms August 2014. Salzburg, being a small city is easy to explore on foot, and the location of the Crowne Plaza made it easier to do so, being just a few blocks from the Mirabbel Palace, and Mozarthaus. The staff was generally helpful with locating points of interest. There... More

Was this review helpful? Yes
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear poori828, we are sorry to read that we missed to provide you with a save and clean place to rest. That is our main duty. I really appologize for that. We still have construction works going on but they are now much more inside the new built event Center and on the new roof top floor. The Event Center... More

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Room was fine, although one window partly blocked by scaffold / equipment for the renovations. Staff we encountered throughout our time were great - particularly the doorman, bar man, staff in the restaurant downstairs & reception. Unfortunately at just after 7am we were woken by drilling & hammering. Reception were very apologetic, but she explained she couldn't promise it would... More

Was this review helpful? Yes
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Lizbeth34, you are so right, drilling at 7 is not acceptable and it is not allowed for the workers to start with these loud works before 10am. But sometimes a subcontructor or a new team on the construction area starts too early. Unfortunately it is so hard for the front office team to locate the noise and find the... More

West Palm Beach, Florida
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We read the reviews and aware of the hotel is in renovation. Little bit hesitant we chose because of our IHG membership. Glad we did. We asked a room located as far as possible from the renovation. We were told that the workers start at 8 o’clock and once or twice we heard a distant drill sound. There was nothing... More

Was this review helpful? Yes
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear AllanAltan, it is so nice to read that you did not really experience any disturbance by the works during your stay! That's excellent. The works on the constructions have now changed to the inside of the building and are not that massive anymore. Thesy also stop at 6pm thus it is quiet during the night. So yes please come... More

Minneapolis, Minnesota
Top Contributor
234 reviews 234 reviews
34 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent one night here as part of a tour. The room was big enough to accommodate three people with a rollaway bed. Staff was helpful and friendly and the breakfast buffet was good and offered plenty of choices. Close enough to several attractions: less than two blocks to the Mirabell Palace and gardens, where one can stand on the... More

Was this review helpful? Yes 1
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear pitufo00, thank you very much for your nice comments regarding your stay at the Crowne Plaza Salzburg The Pitter. We are all glad that you and your familiy enjoyed your experience in Salzburg and at the "Pitter". Yes the consturction works are still happening but they are much quieter now because we started with the inner works as the... More

windsor
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We had three rooms for our party on our vacation. They even had a single room for the 5th person in our party. All the rooms were clean and pretty. I know they had some recent renovations but the hotel looked really good. They had a wonderful breakfast where you could even order made to order eggs. The front desk... More

Was this review helpful? Yes 1
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear windsor2010Windsor, thank you so much for your nice comments which I will pass to the whole team. Yes please come back, next time you will have the opportunity to have your breakfast in our brand new rooftop Restaurant which will open mid November 14. This will add an extra value on your stay! Warm regards, MArtin Gissel - General... More

Owners: What's your side of the story?
If you own or manage Crowne Plaza Hotel Salzburg - The Pitter, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza Hotel Salzburg - The Pitter? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Salzburg - The Pitter

Address: Rainerstrasse 6 - 8, Salzburg 5020, Austria
Phone Number:
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Salzburg - The Pitter 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Orbitz, Travelocity, Priceline, Tingo, Hotels.com, Cheap Tickets, getaroom.com, Despegar.com, BookingOdigeoWL, Agoda, Otel and Venere so you can book your Crowne Plaza Hotel Salzburg - The Pitter reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Salzburg
Crowne Plaza Hotel Salzburg

227 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (189)
Viewed
Hotel & grounds (31)
Viewed
Room/suite (48)
Viewed
Bathroom (18)
Viewed
Dining (10)
Viewed
View from room (7)
Viewed
Pool/beach area (2)
Viewed
Other (73)

Management photos: Courtesy of the property manager

Viewed
All management photos (39)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (3)
Viewed
Dining (3)
Viewed
Room/suite (10)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Salzburg with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#9 Business Hotel in Salzburg #19 Luxury Hotel in Salzburg #22 Family Hotel in Salzburg #23 Romantic Hotel in Salzburg
Hotel Class
Official Description (provided by the hotel)
Step inside the classic 19th-century facade and grand marble Lobby of Crowne Plaza Salzburg-The Pitter. Our dedicated staff can help you finalise your banquet or conference arrangements, and they're on hand to provide local sightseeing knowledge. Energise yourself in the Fitness Centre or discover a taste of Austria in our bars and restaurants.Many of the city's attractions are under 20 minutes' walk from Crowne Plaza Salzburg-The Pitter. Stroll to the Cathedral on the Domplatz square where you can listen to the summertime classical music festival, or sip mulled wine at the annual Christmas market. We're next to the Congress Hall, just 900m from Salzburg rail station and less than 5km from Salzburg Airport. ... more   less 
Number of rooms
199

Questions & Answers

Questions? Get answers from Crowne Plaza Hotel Salzburg - The Pitter staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer