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All 135 Salzburg hotels

Crowne Plaza Hotel Salzburg - The Pitter

4.0 of 5 Hotel   |   Rainerstrasse 6 - 8, Salzburg 5020, Austria
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Ranked #28 of 135 hotels in Salzburg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Leah083 Sydney
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696 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Sydney
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at Crowne Plaza Salzburg for 2 nights travelling with a young baby! I was a little concerned before arrival about the possible noise from renovations but I emailed the hotel to request we had a quiet room (as the baby would need to sleep during the day) and this is what we got! Our room was very spacious,... More

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Leah083, we are glad that you enjoyed your stay at the Crowne Plaza Salzburg The Pitter. We are sorry that we could not meet your needs regarding the breakfast standards. Yes our displays are not as fancy and modern as some others but we really make sure that the quality of the products are the best we can get.... More

Ocala, Florida
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

A group of us (13 in all) stayed there in 6 rooms August 2014. Salzburg, being a small city is easy to explore on foot, and the location of the Crowne Plaza made it easier to do so, being just a few blocks from the Mirabbel Palace, and Mozarthaus. The staff was generally helpful with locating points of interest. There... More

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear poori828, we are sorry to read that we missed to provide you with a save and clean place to rest. That is our main duty. I really appologize for that. We still have construction works going on but they are now much more inside the new built event Center and on the new roof top floor. The Event Center... More

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was fine, although one window partly blocked by scaffold / equipment for the renovations. Staff we encountered throughout our time were great - particularly the doorman, bar man, staff in the restaurant downstairs & reception. Unfortunately at just after 7am we were woken by drilling & hammering. Reception were very apologetic, but she explained she couldn't promise it would... More

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Lizbeth34, you are so right, drilling at 7 is not acceptable and it is not allowed for the workers to start with these loud works before 10am. But sometimes a subcontructor or a new team on the construction area starts too early. Unfortunately it is so hard for the front office team to locate the noise and find the... More

West Palm Beach, Florida
Contributor
19 reviews 19 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We read the reviews and aware of the hotel is in renovation. Little bit hesitant we chose because of our IHG membership. Glad we did. We asked a room located as far as possible from the renovation. We were told that the workers start at 8 o’clock and once or twice we heard a distant drill sound. There was nothing... More

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear AllanAltan, it is so nice to read that you did not really experience any disturbance by the works during your stay! That's excellent. The works on the constructions have now changed to the inside of the building and are not that massive anymore. Thesy also stop at 6pm thus it is quiet during the night. So yes please come... More

Minneapolis, Minnesota
Top Contributor
222 reviews 222 reviews
33 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent one night here as part of a tour. The room was big enough to accommodate three people with a rollaway bed. Staff was helpful and friendly and the breakfast buffet was good and offered plenty of choices. Close enough to several attractions: less than two blocks to the Mirabell Palace and gardens, where one can stand on the... More

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear pitufo00, thank you very much for your nice comments regarding your stay at the Crowne Plaza Salzburg The Pitter. We are all glad that you and your familiy enjoyed your experience in Salzburg and at the "Pitter". Yes the consturction works are still happening but they are much quieter now because we started with the inner works as the... More

windsor
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We had three rooms for our party on our vacation. They even had a single room for the 5th person in our party. All the rooms were clean and pretty. I know they had some recent renovations but the hotel looked really good. They had a wonderful breakfast where you could even order made to order eggs. The front desk... More

Was this review helpful? Yes 1
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear windsor2010Windsor, thank you so much for your nice comments which I will pass to the whole team. Yes please come back, next time you will have the opportunity to have your breakfast in our brand new rooftop Restaurant which will open mid November 14. This will add an extra value on your stay! Warm regards, MArtin Gissel - General... More

Senior Contributor
38 reviews 38 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Crowne Plaza Salzburg under renovation. The room - a junior suite - already renovated. But being inside a complete construction side is a little uncomfortable. The service is good. We hope for our next visit the entire renovation is finished. The noise from the floor can be heard while children or noisy guests running up and down. This can... More

Was this review helpful? Yes 1
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Ann-Kathrin D., thank you for taking the time to provide us and the TA Community with your feedback. Yes we are also happy when the renovations have been finished but e are nearly there! Today the first 4 new courtyard suites will be opened for the first guests, 8 more will finished by end of next week. The Pitter... More

Mesa, Arizona
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had been reading reviews before we left home and were concerned about the on-going upper level construction and some negative comments that were written. Being that we were to arrive on a Saturday and leave on a Tuesday and further hotel confirmation that the AC and wifi were working we decided to keep the reservation. Glad we did. My... More

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear nmp66, thank you so much for your wonderful comments reagrding your stay at the Crowne Plaza Salzburg The Pitter. Yes indeed we are doing our utmost to keep the noice disturbance so minimal that you as our valued guests have anice stay in Salzburg! Works are progressing quickly and yes I recall the loud works near the breakfast room.... More

bangalore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had read the reviews on Tripadvisor and were aware that construction was going on. However we did not face any problems during our stay because of that. The hotel is quite close to the train station - about half a km. The hotel is very near to Mirabelle Gardens and on the other side of Mirabelle Gardens, you can... More

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear NanditaG, thank ou so much for your wonderful feedback! We are really glad that you enjoyed More

Clarendon Hills, IL
Contributor
16 reviews 16 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I'm sorry to have to whack down this property that others rave about, but I have my problems. First, I had no knowledge of the ongoing construction, not one word of such at their website. Secondly, at a hotel licensed by a worldwide concern, IHG, and with Crowne Plaza formerly an American brand, I expected to find more American amenities... More

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Gilbie_9 it was good talking to you and I am happy that we where able to help you out with our brand new charging device that will be placed in all rooms by September. Also as I already said we are quiet happy that the Crowne Plazas are not the same wherever you go. This would be a little... More

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Additional Information about Crowne Plaza Hotel Salzburg - The Pitter

Address: Rainerstrasse 6 - 8, Salzburg 5020, Austria
Phone Number:
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Hotel Salzburg - The Pitter 4*
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Also Known As:
Crowne Plaza Salzburg
Crowne Plaza Hotel Salzburg

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#8 Business Hotel in Salzburg #21 Luxury Hotel in Salzburg #22 Family Hotel in Salzburg #23 Romantic Hotel in Salzburg #28 Ski-In / Ski-Out Hotel in Salzburg
Hotel Class
Official Description (provided by the hotel)
Step inside the classic 19th-century facade and grand marble Lobby of Crowne Plaza Salzburg-The Pitter. Our dedicated staff can help you finalise your banquet or conference arrangements, and they're on hand to provide local sightseeing knowledge. Energise yourself in the Fitness Centre or discover a taste of Austria in our bars and restaurants.Many of the city's attractions are under 20 minutes' walk from Crowne Plaza Salzburg-The Pitter. Stroll to the Cathedral on the Domplatz square where you can listen to the summertime classical music festival, or sip mulled wine at the annual Christmas market. We're next to the Congress Hall, just 900m from Salzburg rail station and less than 5km from Salzburg Airport. ... more   less 
Number of rooms
199

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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