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Crowne Plaza Hotel Salzburg - The Pitter

#25 of 136 Hotels in Salzburg
Certificate of Excellence
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Rainerstrasse 6 | 5020 Salzburg, Salzburg 5020, Austria
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Crowne Plaza Hotel Salzburg - The Pitter
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Crowne Plaza Hotel Salzburg - The Pitter
Crowne Plaza Hotel Salzburg - The Pitter
Crowne Plaza Hotel Salzburg - The Pitter
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923 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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Level Contributor
10 reviews
4 hotel reviews
4 of 5 stars Reviewed yesterday NEW

After long train journey we arrived only to find hotel had a problem and we were moved to Crowne Plaza which was excellent news. A lovely hotel with a very comfy bed gave us the best nights sleep of the holiday. The added bonus was the roof top bar which has a fantastic view over Salzburg and the castle. A... More 

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Level Contributor
8 reviews
5 of 5 stars Reviewed 2 days ago NEW

Just got back from visiting this hotel for the fifth time.The refurbished rooms are wonderful we had a wet room which as older visitors was so much easier for us .The Sky Bar has the most wonderful views over Salzburg.Every one should see this.

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Hamilton, Canada
Level Contributor
20 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

This was my first trip to Salzburg and this hotel made the visit even better. Very friendly and helpful staff, especially when my wife got sick. They had a doctor there in about an hour. Staff was also great with directions. Food was excellent and location was perfect. Walked to Mozarts House and all the little shops, walked to the... More 

Was this review helpful? Yes 1
Portland, Oregon
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My family stayed at this hotel in July 2015. As there were 4 of us travelling, we booked one of the Family Rooms. Exactly what we needed – it is a two room suite (although second room does not have a door) with a nice large bathroom. Perfect size for the four of us. Rooms were also clean and modern.... More 

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Travelling
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

LOCATION: About 10 minutes walk from the train station and then a further 10 minutes walk the the old town, it suited well. Salzburg is a compact city (well, most of the interesting bits anyway) and very walkable. Don't be daunted by the fortress on the hill - the moderately priced funicular takes care of that. ROOM: On making my... More 

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Fayetteville, AR
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Every bit a 4 star hotel- friendly staff, rooms are larger than usual, huge bathrooms, very very nice accommodations!! This hotel may not impress you from the outside but it will delight you if you stay here. Breakfast buffet is very good. Centrally located- can walk to it from the train station. Easy walk from hotel- just 1/4 mile to... More 

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Nervesurgeon, thank you very much for your great feedback. We are glad that you enjoyed our new family room/junior Suite and the breakfast. Of course it is great for us to be located near all major sights without the inconvenience of beeing in a pedestrian zone or restricted area as other Hotels have which are loicated within the historical... More 

Brentwood, California
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel was great! Salzburg is beautiful. The food was great, the rooms were clean, the views from the upper bar/restaurant area were amazing. It's very close to walking in the city. We did see Mozart's birthplace. Salzburg has a really cute downtown, very scenic.

Was this review helpful? Yes 1
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Tammy E., it is wonderful to read your fantastic feedback regarding location aand clienliness of the Crowne Plaza Salzburg The Pitter and of course your nice compliments regarding the friendly staff attitude. We hope that you come again and then do not miss the birthhouse of Mozart! Warm regards, Martin More 

Mohegan Lake, New York
Level Contributor
299 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I didn't want to pay an arm and a leg for a hotel during our summer stay in Salzburg, and one of the few hotels that were within walking distance of Old Town that was reasonably priced was the Crowne Plaza. We were booked at the Wolf Dietrich until I found out they didn't have air conditioning, something of a... More 

Was this review helpful? Yes 1
MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear stuartled, it is a plkeasure to read that you fully enjoyed your stay at the Crowne Plaza Slzburg The Pitter. We are fully committed to have happy guests and with the brand new airco in the Hotel we are one of the lucky hotels this year with record temperatures as the ones beginning July. Best regards, MArtin Gissel -... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Spent two nights on a business trip. The room itself was rather aged but decent. However bathroom was dirty and there was visible mold between the tiles. It hasn't been cleaned properly although I have informed the reception. The top floor restaurant and terrace are nice. The lobby and reception are cramped and bland. All in all not worth the... More 

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear Calin C., we are awfully sorry that we could not meet your expectations regarding clinlinessof the bathroom. We can tell you that this mold is not a dirt that was in your bath due to bad housekeeping. we have one engineer working on this issue every day because this mold is due to high humidity in the bathrooms. Of... More 

United States
Level Contributor
65 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very friendly staff, and was upgraded at check-in to a family suite as an IHG Platinum member. Was also given a voucher for everyone in our party for a free drink at the 6th floor lounge...very nice touch. Room was very large and clean with decent air conditioning (not great, but decent). Note that there is no executive lounge at... More 

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MartinGissel, General Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review

Dear arrosen, thank you very much for your feedback and the four stars. In deed our traditional Hotels dates back to 1864. We are very proud about our "old lady" biut of course there are some old corners. We are just finishing our major renovation of the public areas, some rooms, the converence center and of course the brand new... More 

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