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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

#3 of 136 Hotels in Salzburg
Certificate of Excellence
Getreidegasse 37, Salzburg 5020, Austria
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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
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670 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Pittsburgh, Pennsylvania
Level Contributor
114 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were in Salzburg during a heat wave. Our hotel was probably the most comfortable place in the city. Gracious helpful professional staff. Comfortable rooms, opulent updated bathrooms, high speed internet with routers in EVERY ROOM. Very cozy beds. Fabulous restaurant with the most professional AND kind waitstaff. Daughter loved her dessert and waiter brought her the elaborate recipe!

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Fort Collins, Colorado
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is one of the older hotels located in the heart of old town of Salzburg and close to everything. The rooms are quiet. Spacious bedrooms including a sitting area with couch, table and chairs. It has AC in the rooms!!, which is rare for Europe. You definitely need it for this very hot summer. Uniquely hand painted furniture. Comfortable... More 

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Lowell, Massachusetts
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

It was a maze to get to our room but once you remember how to get there you're golden. Loved the room. Lots of charm, good size, very comfortable. Bathroom was incredible. Would definitely stay here again. The only thing lacking is a bar. They have an area that could accommodate this and use it for what they call a... More 

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Dubai, United Arab Emirates
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here with my Mum for 3 nights and we loved the location, friendly staff and large comfortable rooms. The Hotel is located right in the heart of the old town and you could walk to all of the main sites, restaurants and fantastic shopping just outside the door. The only downside was the Hotel restaurant, supposedly one of... More 

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WPutz, Geschäftsführer at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear SalDxb, thanks for your feedback and I am really happy that you enjoyed your stay with us. Unfortunately, the restaurant was not your taste and can you tell me more what you mean? Looking forward to having you back with us soon. Wolfgang Putz More 

2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in Salzburg for 2 nights during our tour of Europe, so we booked here. The check-in staff was wonderful and accommodating. We were upgraded to a Festival Wing Room, which was spacious and charming. Although the hotel is VERY OLD, nothing felt outdated. If you want to stay in an authentic, Austrian hotel, stay here, you will not... More 

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WPutz, Geschäftsführer at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Carlo M, thanks for taking the time to write this wonderful review and I am so happy that you loved your stay with us. I will definitely share your experience with my staff. With kind regards Wolfgang More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend and I spent the night at this wonderful, authentically Austrian hotel. It was not only beautiful and comfortable, but the staff was so nice. The hotel is in the best possible street. Located right in the center. We will definitely go back

Was this review helpful? Yes
WPutz, Geschäftsführer at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Violetaviajando, thank you so much for your nice feedback. I am very glad that you enjoyed your stay with us. With kind regards Wolfgang More 

Murfreesboro, Tennessee
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Unfortunately, I only stayed one night here but it was excellent. Superb location in the Old Town. The staff was very friendly, helpful, accommodating, and courteous. A couple of special requests were met with immediate attention. The room was very spacious, clean, and well appointed. The room overlooked the charming narrow street below and though it was busy with tourists... More 

Was this review helpful? Yes
WPutz, Geschäftsführer at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Douglas W, thank you very much for your detailed and wonderful review. I am very glad that you enjoyed your stay with us and that you had a great time in Salzburg. Looking forward to having you with us during your next trip. With kind regards Wolfgang More 

Los Gatos, California
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We only had 3 nights to enjoy the beautiful town of Salzburg and the Goldener Hirsch, but it was time well spent. It was unseasonably hot and I wanted to get a cold beer somewhere our first evening. The friendly and ever helpful staff at the front desk recommended the Augustiner Brau just down the river. Probably the best Marzen... More 

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WPutz, Geschäftsführer at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear WellTraveledDave, thanks for your nice feedback and I am glad that you liked your stay with us as well as the tour with Thomas. Regarding the beer we will find out and get back to you. Looking forward to having you back one day, Wolfgang More 

Beverly Hills, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am really shocked that this is a luxury hotel collection property and I think Starwood ought to re-evaluate the label. The location is excellent and the staff are very nice people, especially the man at check in that appeared to be the manager, but the rooms need serious updating and the bathrooms are just old and don't have that... More 

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WPutz, Geschäftsführer at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear beamertravel, thank you for your feedback and I am sad to hear that you were not happy with your stay. The hotel dates back to 1407 and as the building is protected it is very difficult to update. I would be more than happy to hear more details about your stay and if you find the time to send... More 

Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed two nights in this centuries old building. I didn't notice many other hotels right in Old Town. The large doors at the street hide the delightful interior. Push through, and you're taken back in time with old world charm and decor. The front desk is vintage, including the large room key case, home for the weighty key as... More 

Was this review helpful? Yes
WPutz, Geschäftsführer at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear catinthehat336, thank you very much for your nice feedback about your stay and Salzburg. I am really happy that you had a good time with us. Looking forward to having you back with us soon. Wolfgang Putz More 

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