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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

#3 of 135 Hotels in Salzburg
Certificate of Excellence
Getreidegasse 37, Salzburg 5020, Austria
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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
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634 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our 3 night stay here was way too brief. The hotel was lovely! Breakfast was delicious every morning. The room was beautiful, large and decorated with hand painted furniture. They graciously upgraded us to a Junior suite. The front desk helped us with reservations for concerts and our Sound of Music tour. They were very helpful, polite and friendly at... More 

Was this review helpful? Yes
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Ahhs75, thank you very much for your kind and positve feedback. I am very glad that you enjoyed your stay with us. Looking forward to having you back with us soon. With best regards Wolfgang Putz More 

Cape Town Central, South Africa
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 1 night in this charming hotel, the service is first class and the place has the lovely feel of times gone by. Our room was on the top floor, very spacious and overlooking the beautiful shopping lane. Everything was very clean and comfortable and we would definitely go back.

Was this review helpful? Yes
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Petra G, thank you very much for your feedback and I am very glad that you enjoyed your stay with us. Looking forward to having you back with us soon. With kind regards Wolfgang More 

Sydney, Australia
Top Contributor
84 reviews 84 reviews
70 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very old hotel so has some quirky features. The rooms are spread around various corridors so getting around the hotel takes some getting used to. The staff as others have said are very helpful and have good suggestions. Our room was fine, although it took us a while to work out the lighter bed covering would be... More 

Was this review helpful? Yes
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear radicalseven, thank you very much for your positve and encouraging feedback. The building is very special due to the countryhouse style and the age as it dates back to 1407. When you book next time please use the rates which inlclude breakfast, which offer as well. Looking forward to having you back with us soon. Wolfgang Putz More 

Zurich, Switzerland
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I dont understand the fuss about this hotel. Upon first impression, it is indeed charming, with the oversized gold key hanging on a rack in reception, with original wood panelling and traditional paintings throughout. However, on closer inspection, one ends up feeling like the antiquity is a mask for a hotel which is actually just run down. I wasn't impressed... More 

Was this review helpful? Yes 3
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Karen S, thank you for taking the time go give feedbback about your stay with us. I am sorry to hear that you were not very happy with your stay as the friendliness of our staff is the thing most of our guests praise. The building dates back to 1407 but the Goldener Hirsch as the 5 Star hotel... More 

Senior Contributor
39 reviews 39 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you are visiting Salzburg, I'd highly recommend the Goldener Hirsch. The staff is kind, responsible and incredibly professional. The rooms are clean, large and really give you the Austrian feel. The hotel has so much history. Would definitely go again.

Was this review helpful? Yes 1
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Kelsey M, thank you very much for your kind and positive feedback. I am glad that you liked your stay with us. With best regards Wolfgang More 

Miami Beach, Florida
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In the heart of town this is the traditional hotel! Best restaurant in a Hotel that I have ever been. Charming rooms and the location in the pedestrian zone that you can not beat. A must visit if you go to Salzburg

Was this review helpful? Yes 1
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Nils S, thank you so much for your very nice and positive feedback. This is encouraging for us. Looking forward to having you back with us soon. With best regards Wolfgang Putz More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel was exactly what we'd hoped for, for our Christmas market trip to Salzburg - it was perfectly positioned on the main shopping street, and we had a room high up overlooking the Christmas activities in the street. It was also only a few minutes from the river. The layout of the hotel was original, characterful, interesting, slightly eccentric... More 

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Was this review helpful? Yes 1
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Patricia M, thank you very much for your nice and encouraging feedback. We are very happy that you enjoyed your stay with us. I will pass your feedback to our Front Office and breakfast staff. With warm regards from Salzburg Wolfgang More 

Safety Harbor, Florida
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Perfection in every way my wife and I were treated like Royalty. The most perfect breakfast ever so delicious homage breads and rolls three different cream cheese the most delightful staff could not do enough. They were cleaning up and they still got me more smoked salmon the gentleman then ask if I would like more. The dinner was beyond... More 

Was this review helpful? Yes 2
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Benzconnections, thank you so much for you wonderful feedback. I am so glad that you and your partner had such a great experience. Please continue sharing!!! With warm regards Wolfgang More 

Phoenix, Arizona
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What an amazing hotel and staff. This hotel is in THE perfect location in the Old Town area of Salzburg. So many of the "must see" locations are within easy walking distance. Mozart's birthplace is only a few buildings down. The building is hundreds of years old and was originally a hunting lodge. A masterful remodel job was done to... More 

Was this review helpful? Yes 1
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear jwishz, thank you very much for your wonderful and encouraging feedback. I am very happy that you enjoyed your stay with us. Looking forward to having you back with us soon. With best regards Wolfgang Putz More 

Lexington, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is an absolute charming Austrian hotel that reminds you of days gone by but with all the modern amenities. Located in the Old Town on the main pedestrian shopping street, the location cannot be beat. Our rooms were absolutely lovely, clean and good size. Within walking distance of almost everything. Staff was incredibly friendly and helpful. Delicious breakfast. Only... More 

Was this review helpful? Yes 1
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear KristinH20152015, thank you very much for your kind feedback and I am very happy that you enjoyed your stay with us. For your information: the hotel is fully airconditioned and since we are a protected building from 1407 we are not allowed to make adjustments to make it accessible for guests in wheelchairs. I remain with kind regards Wolfgang... More 

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