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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg

#3 of 135 Hotels in Salzburg
Certificate of Excellence
Getreidegasse 37, Salzburg 5020, Austria
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Best prices for: 1 room 1 guest
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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
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Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg
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607 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Detroit, Michigan
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here late November and were able to enjoy festivities associated with the Christmas markets, as well as enjoying being in the perfect location walk walk around, enjoy shopping and great food. The hotel was fantastic Austrian charm I was excited to experience.

Was this review helpful? Yes
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Wendy2020, thank you very much for your positive and nice feedback. I am very happy that you enjoyed your stay with us. With best regards Wolfgang Putz More 

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is our favourite in Salzburg as it has everything going for it, charm, comfort and excellent service. The staff are extremely helpful and the recognition for platinum status was immediate and an upgrade was offered upon check-in. The rooms are very quaint with the antique authentic Austrian furnishings with the beautiful Frette linen on the beds and in... More 

Was this review helpful? Yes
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Karen C, thank you very much for your kind and positive feedback. I am very glad that you enjoyed the city as well as the service at the Hotel. Looking forward to having you back with us soon. With best regards Wolfgang More 

Hartsdale, New York
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

What an amazing hotel. In downtown salzberg on a narrow cobblestone street. You step in to the old world and are transported in time. Service Top notch. Staff friendly and Responsive to every request. Cannot praise them enough. Great breakfast. Great location. loved every minute. This is a must stay, even if for only one night.

Was this review helpful? Yes 1
WPutz, Geschäftsführer at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Doc O, thank you so much for your kind and encouraging feedback. We are delighted that you had such a nice stay. With best regards Wolfgang Putz More 

San Francisco, California
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 18, 2015

Traditional, comfortable and quintessentially Salzburg. Reception and service was formal but very pleasant. The hotel itself is in several buildings, very close to each other. The space is very tight but charming. We reserved a junior suite which was well-appointed, in simple, traditional Tyrolian fashion. Perfectly located, could not be better. Getreidegasse is a very busy, very well visited lane... More 

Was this review helpful? Yes
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Thank you very much for your kind and positive review. I am very happy to read that you enjoyed your stay with us and we are looking forward to having you back with us, soon. With best regards Wolfgang Putz More 

1 review
5 of 5 stars Reviewed February 16, 2015

Stayed at this hotel from 12 February to 15 February and was not disappointed at all. From arriving the staff on the front desk were friendly, welcoming and helpful. Room 27 was on 3 levels, downstairs living room, bathroom and toilet on second floor and upstairs bedroom with the most comfortable bed i have ever slept in. No views out... More 

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WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Debbie M, thank you very much for your kind and positive review. I am glad that you have a wonderful memory about your stay with us and I do hope you share your experience. Looking forward to having you back with us, soon. Wolfgang Putz More 

Top Contributor
192 reviews 192 reviews
37 hotel reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed February 15, 2015

The hotel isn't easy to go to by car these days - it's in the pedestrian area and the only way to reach the hotel is through the tunnel. You need to call the receptionist - your GPS will not work. Once you're there though, everything is an easy walk - the Mozart museum, the cathedral (Dom), etc. It is... More 

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WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear GranDia, thank you very much for your positive feedback and you are right, Mr. Bauer, our Restaurant Manager and his team are doing a great job. I am glad that you were happy with our service and your stay. I remain with best regards Wolfgang Putz More 

Paris, France
Top Contributor
275 reviews 275 reviews
52 hotel reviews
191 helpful votes 191 helpful votes
5 of 5 stars Reviewed February 12, 2015

Over 43 years I've been staying here, returning at every opportunity. Over these many years the hotel has transferred from a private family owned jewel to the CIGA chain and lastly to the Starwood luxury chain. For one rare time in business-for-profit, none of the corporate owners have changed the original spirit of this hotel. Congratulations!!! It is the same... More 

Was this review helpful? Yes
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear simmonskUSA, thank you very much for your kind and positive feedback. I am very happy that you are happy how we manage the hotel and there is no plan to change that... Looking forward to having you back with us, soon. With kind regards Wolfgang Putz More 

Tirana, Albania
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed February 7, 2015

First of all, Austria never disappoints for hospitality and Salzburg is no exception. I’ve been many times in Salzburg but this was the first time I stayed at the Goldener Hirsche. As many have already reported, this historical hotel - claiming to be one of the oldest hotels in the world - would take you back on a time travel.... More 

Was this review helpful? Yes 1
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear axzana, thanks very much for you good feedback. I am very glad that you enjoyed your stay with us and even could find the antiques you were looking for. With best regards Wolfgang Putz More 

Dallas, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 28, 2015

This hotel is absolutely wonderful & the staff is magical. Rooms are cosy, traditional & with all modern conveniences. We have been visiting this hotel for more than 10 years now & the staff has not changed -- except to get a little older & even better. It is in the best location in Salzburg. The restaurants and bar are... More 

Was this review helpful? Yes 2
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear Pmeehan1, thank you so much for your kind feedback and that you, after 10 years, visited us again. Our associates who are very connected with the hotel are our most important asset. I am happy that you appreciates your stay with us, again. I remain with best regards Wolfgang Putz More 

London, United Kingdom
Top Contributor
76 reviews 76 reviews
45 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed January 27, 2015

My daughter and i arrived to find, despite being a Starwood Hotel, this absolutely authentic and special hotel in Salzburg. The hotel is very old and loaded with history. The passages are quaint with some very low beams. Our rooms was ideal, and extremely comfortable. Small, cosy and had everything we wanted. The staff were very helpful, would I return....... More 

Was this review helpful? Yes
WPutz, General Manager at Hotel Goldener Hirsch, a Luxury Collection Hotel, Salzburg, responded to this review

Dear vivthetraveller, thanks very much for your nice feedback. I am very happy to read that you had a good time at the Hotel and in Salzburg and do hope you will return soon. With best regards Wolfgang Putz More 

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