We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 135 Salzburg hotels

Sheraton Salzburg

5.0 of 5 Hotel   |   Auerspergstrasse 4, Salzburg 5020, Austria
Hotel amenities
Save Saved
You added Sheraton Salzburg to your Saves list
Sheraton Salzburg
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
90%
Ranked #9 of 135 hotels in Salzburg
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Hopefuloli Shamley Green, United Kingdom
Write a Review

557 people have reviewed this hotel

Traveler rating
    339
    167
    35
    13
    3
See reviews for
115
222
36
84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Shamley Green, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed here in Feb for a business trip. The hotel staff were very polite and friendly, the room was big enough and the bed was comfy. I was at a conference while i was here and didn't venture much out of the conference centre, so can't tell you much about the surrounding area. As far as the hotel is... More

Was this review helpful? Yes
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Hopefuloli, Thank you very much for your review here at TripAdvisor. I am glad that you enjoyed your stay with us and that you were satisfied with your room and our staff. I am looking forward to welcome you back to the Sheraton Salzburg Hotel in the near future. I remain with my best regards Herbert Mosbruck General Manager More

Fairfax, Virginia
Senior Contributor
44 reviews 44 reviews
38 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I've given this review a lot of thought and I must say this Sheraton is 3 stars (.5 star boost for front desk being cheery and chatty). It was hard for me to rate this hotel as the service of the hotel was fantastic, they honored my suite nights awards for my honeymoon but I just didn't think it was... More

Was this review helpful? Yes
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear remadrid17, Thank you very much for sharing with us and other travellers your latest experience here at the Sheraton Salzburg Hotel. Feedback from our guests allows us to constantly improve our service. First of all I am glad that you were satisfied with the service of our Front Office team, I will certainly pass on your words to my... More

Vancouver, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel, staff, concierge, and rooms were all that I would expect from a 5 star hotel. Especially given the fact we were travelling in another country and I did not know what to expect. Therefore this hotel exceeded my expectations except one thing that is unfortunately the only thing my family remembers of this hotel experience during our Europe... More

Was this review helpful? Yes 1
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear briank41, First of all I would like to thank you for taking the time to write a review here at TripAdvisor. On the one hand I am glad that you enjoyed your stay with us and that the hotel exceeded your expectations and on the other hand I am really sorry for what had happened in the restaurant while... More

Nairobi, Kenya
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It a great choice that i thanks my agent for recommending. My stay was slightly over week and checking out was sad. This is a feeling that i have never had in the past. My colleagues and i had a wonderful time, with good restaurants recommend to us every day.The excursion recommended in salzburg were great and flawless.

Was this review helpful? Yes
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Mrs. Muchogu, thanks so much for your comment at Tripadvisor. It is a pleasure to read that you have enjoyed your stay at the Sheraton Salzburg Hotel and that you were satisfied with the service of our staff. It is our intention to make guests feel at home at our property and I think we succeeded in your case.... More

Destin, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2014

We stayed at this hotel in Feb. The concierge level provides snacks and drinks all day. It was nice to visit with other travelers and receive recommendations for attractions and restaurants.The staff was friendly and helpful!

Was this review helpful? Yes 1
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear golfgal32550, Thank you very much for your latest review about your stay at Sheraton Salzburg Hotel. I am glad that you were satisfied with the service of our staff and we would be delighted to welcome you back to the Sheraton Salzburg Hotel in the near future. I remain with my best regards Herbert Mosbruck General Manager More

Los Angeles, California
Contributor
11 reviews 11 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 25, 2014

Reserved a junior suite. It's quite a lovely suite; well appointed and spacious. However, it was located right next to the two busy elevators, which was quite often noisy (every time the elevator moved the loud motor sound kicked in) given it services the hotel guests for this 7-floor hotel. Unfortunately, the hotel was fully booked around Xmas time, and... More

Was this review helpful? Yes 1
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear LuvNature88, Thank you for posting your review here at TripAdvisor. Feedback from our guests allows us to constantly improve our service. On the one hand I am glad that you were satisfied with our location, the service of our staff and quality of our Club Lounge. On the other hand I really feel sorry for your disappointment concerning the... More

Austin, Texas
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 23, 2014

Awesome location, clean and overall very nice. Most Sheratons aren't 4-5 stars but this one is. The best was opening the windows and taking in the sights and sounds from nearby. Concierge arranged two great tours. Had good breakfast.

Was this review helpful? Yes
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear ktuerff, Thank you for having taken the time to write a review about your stay at the Sheraton Salzburg Hotel. It is only with your help and suggestions that we are able to maintain our commitment of excellent comfort and outstanding service. We would be delighted to welcome you back to the Sheraton Salzburg Hotel in the near future.... More

Zurich
Top Contributor
63 reviews 63 reviews
32 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 22, 2014 via mobile

I have come to dislike big hotel chains, as the service is most of the times not good and rooms are nothing special, just overprized. The Sheraton Salzburg suprised me on this business trip a bit. The room was very quiet, comfortable, staff friendly, especially during breakfast. The breakfast itself was good. The bar had a good wine selection. Wifi... More

Was this review helpful? Yes
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear tinyhunter, I would like to thank you very much for taking the time to share with us and other travellers your latest experience at the Sheraton Salzburg Hotel. It is a pleasure to read that our hotel positively surprised you that much and that your stay was to your complete satisfaction. I am proud to work with such a... More

Toronto, Canada
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed February 16, 2014 via mobile

Nothing special. Had an unfortunate encounter with a taxi driver who refused to let me chose another cab and grabbed my luggage in front of the hotel staff. The hotel staff did absolutely nothing to protect and side with their guests. Truly disappointing.

Was this review helpful? Yes 2
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 6, 2014 via mobile

With the sheraton, you can normally be sure of a high standard, and this hotel did not disappoint. a stones throw from the river and only a ten minute walk to the bottom of the main town. We had a junior suite that was very large, and decorated traditionally with tv, desk, and sofa set as well as a large... More

Was this review helpful? Yes 1
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear NapoleonSnow, Thank you for taking the time to write a review about the Sheraton Salzburg Hotel. I am glad that you enjoyed our location and that you were satisfied with your room and our staff. Hopefully you will take into consideration to visit us again soon. I remain with my best regards Herbert Mosbruck General Manager More

Been to Sheraton Salzburg? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Salzburg

Also Known As:
Sheraton Salzburg Hotel Salzburg
Sheraton Salzburg Hotel
Salzburg Sheraton
Address: Auerspergstrasse 4, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Salzburg
#7 Luxury Hotel in Salzburg
#8 Family Hotel in Salzburg
#18 Romantic Hotel in Salzburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Salzburg 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Priceline, Tingo, Travelocity, Otel, Expedia, Hotels.com, HotelTravel.com, TripOnline SA, Starwood EMEA, Venere and Agoda so you can book your Sheraton Salzburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sheraton Salzburg, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.