We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Salzburg

#12 of 135 Hotels in Salzburg
Certificate of Excellence
Auerspergstrasse 4, Salzburg 5020, Austria
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Sheraton Salzburg
Professional photos View all
Browse nearby
Sheraton Salzburg
Write a Review

677 reviews from our community

Traveler rating
    408
    205
    42
    15
    7
See reviews for
143
286
42
101
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (677)
  • Mar-May only
    (118)
  • Jun-Aug only
    (220)
  • Sep-Nov only
    (185)
  • Dec-Feb only
    (154)
All months
Bali, Indonesia
Top Contributor
66 reviews 66 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my 2nd time to Salzburg. The first visit i stayed in other hotel. I stayed here on November 2014. I traveled with a group from Bali and we had a dinner event in the function room too. Salzburg was our last city on our itinerary. We had been traveling on bus from one city to another in Austria.... More 

Was this review helpful? Yes 1
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear AliceMatulessy, Thank you very much for taking the time to share with us and other travellers your latest experience at the Sheraton Salzburg Hotel. I am glad that you enjoyed our Sheraton Sweet Sleeper Bed and the facilities in your room, as well as Dinner in our restaurant. It is a pleasure for me to read that you wish... More 

Mumbai
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Salzburg is a laid back city. Most shops close by 6, and restaurants by 8:30-9:00. Sunday's are worse for tourist - Everything - including supermarkets - are closed, so plan well. Now for the hotel. Sheraton is 10 minutes walk from the railway station. They do not offer any pickup service and will tell u it will cost €36 if... More 

Was this review helpful? Yes 1
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear SharadGoel2000, First of all I would like to thank you for taking the time to post this review. It is a great pleasure for me to read that you have been satisfied with you room and our location. Furthermore I am glad that you recommend the Sheraton Salzburg Hotel also due to our helpful staff. We would be delighted... More 

Stamford, Connecticut
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just completed an excellent stay at the Sheraton Salzburg. Excellently located in the new city behind Mirabelle Palace and a short walk to a bridge across the river, the hotel was beautiful and convenient. The staff was extremely helpful and could not have been nicer. We had a room on the newly renovated 1st floor and it was modern... More 

Was this review helpful? Yes
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Certs350, Thank you very much for taking the time to post this review here at TripAdvisor! I am glad that your stay with us was to your complete satisfaction and that the service of our staff convinced you that much. We would be delighted to welcome you back soon, whenever your travel plans lead you back to Salzburg. We... More 

Mumbai, Maharashtra, India
Top Contributor
79 reviews 79 reviews
20 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for conference. They have huge congress centre in adjacent building which can house all sorts of meeting. The hotel is walking distance from main train station & next to mirabella garden. Rooms are bit small as compared to any other 5 star hotel. Rooms are cosy & stacked with all necessities. Breakfast spread is ok, but not again... More 

Was this review helpful? Yes
Dallas, Texas
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Situated on the Mirabell Gardens, this clean and comfortable hotel is close to the train station (we even walked it with our luggage). While the hotel is a bit outdated, the staff more than made up for it with great recommendations and reservations. Though it's a bit further from Old Town than many other great hotels, we still made the... More 

Was this review helpful? Yes
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear tidwellchad, Thank you very much for posting this review here at TripAdvisor! I am glad that you consider the Sheraton Salzburg Hotel as clean and comfortable. I am also thankful for your constructive criticism concerning the décor and would like to take this opportunity to ensure you that right now we are in process of renovation of our hotel.... More 

Berlin, Germany
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel to this hotel quite frequently for business purposes. It's one of the cleanest hotels I know, the bathrooms being spotless everytime I am there. The receptionists are of great service without exception. The breakfast is absolutely worth it, with a lot of choices, fresh fruit and omlettes. I only missed the option for fresh pancakes or waffels. The... More 

Was this review helpful? Yes
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Luise P, Thank you very much for sharing with us and other travellers your latest experience at the Sheraton Salzburg Hotel. It is great to hear that you point out the cleanliness of our hotel, as well as variety of our breakfast buffet. Furthermore it is a great pleasure for me that you are satisfied with the service of... More 

Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room had a very comfortable bed! The breakfast was quite nice, but since my trip was during the Lent season, I did not have any meat - but the choice looked good. The concierge service was excellent! TV channel choice could be better...

Was this review helpful? Yes
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear AJay53, I would like to thank you very much for taking the time to post this review here at TripAdvisor. It is a pleasure for me to read that you have been satisfied with our Sheraton Sweet Sleeper Bed and the variety of our breakfast buffet. I am also thankful for your constructive criticism concerning out TV channel choice.... More 

Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Me and my husband stayed here in May and the check in was extremely smooth, the lady at the check -in Miss Roi if I recollect correctly was extremely professional and offered us a complimentary upgrade. The hotel is in the Mirabelle gardens and we had a beautiful room over looking the Mirabelle gardens. The breakfast was very good .The... More 

Was this review helpful? Yes
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Jules4197, Thank you very much for taking the time to share with us and other travellers your latest experience at the Sheraton Salzburg Hotel. I am glad that you have been satisfied with the service of our staff, our breakfast buffet and the location of our hotel. We would be delighted to welcome you back soon whenever your travel... More 

Kaukauna, Wisconsin
1 review
5 of 5 stars Reviewed March 10, 2015

I had the pleasure of staying at the Sheraton in Salzburg while on business with 2 colleagues. We were all amazed at the level of service we received during our stay! When we asked for suggestions about sites to see on the one day we had free- we received an itinerary from Andres at the front desk! It was a... More 

Was this review helpful? Yes
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Sheila S, I would like to thank you very much for posting this review here at TripAdvisor. It is a real pleasure for me to read that you have been satisfied with the service of our staff during your stay. I will immediately forward your comment to my team especially to our Head Concierge, Andreas Pecher. It makes me... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 4, 2015

We arrived here a day late after a cancelled flight and has enormous stress and trouble trying to get them to accept that our booking was delayed by 1 day. My mother (who is Austrian) had called up as soon as we found out about the flight cancellation to let them know we would be a day late and she... More 

Was this review helpful? Yes 1
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Fiona P, I would like to thank you very much for taking the time to share with us and other travellers your latest experience at the Sheraton Salzburg Hotel. All guests’ comments, positive or negative, help us improve our services and offer our guests better quality. I feel very sorry for your inconvenient experience at the Front Desk. Please... More 

Questions? Get answers from hotel staff and past guests. Ask a question

180 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (159)
Viewed
Room/suite (43)
Viewed
Dining (4)
Viewed
Hotel & grounds (29)
Viewed
Bathroom (20)
Viewed
View from room (7)
Viewed
Business center/function rooms (1)
Viewed
Other (55)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Room/suite (3)
Viewed
Dining (3)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (3)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question