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Sheraton Salzburg

5.0 of 5
Auerspergstrasse 4, Salzburg 5020, Austria
Hotel amenities
Sheraton Salzburg
Ranked #8 of 136 hotels in Salzburg
4.5 of 5 stars 367 Reviews
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367 reviews from our community

What travelers say about this hotel
  • Old town(18)
  • Very nice(9)
  • Great location(6)
  • Train station(6)
  • Room service(5)
  • Free internet(5)
  • Friendly and helpful(4)
  • Club lounge(3)
  • Ground floor(3)
Traveler rating
    225
    108
    23
    9
    2
Only show reviews for Family (67) | Couples (134) | Business (48)
Date Rating
Kent
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 23, 2012 NEW
1
person found this review helpful

We stayed here for 3 nights in May for a long weekend in Salzburg. Could not fault this place ! Excellent location on the edge of The Mirrabelle gardens and well within a gentle amble into the town itself. The staff were brilliant especially the concierge, Herman who found us excellent eating places and recommended their sister hotel at Schloss... More

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St. Louis, Missouri
Top Contributor
91 reviews 91 reviews
Reviews in 60 cities Reviews in 60 cities
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed May 17, 2012

About a 15 minutes walk from old Salzburg and located a stone's throw from the delightful Mirabella Gardens. Extremely comfortable rooms with large windows. Staff helpful if not effusively hospitable. More

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New York City, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 16, 2012

I recently stayed at this hotel and found the hotel to be quite beautiful. I was surprised because other Sheratons that I have stayed in Europe, while always very nice and modern sometimes feel very "American." I was surprised for a pretty affordable price this had the European flair that I was looking for. The lobby has beautiful chandeliers and... More

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Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 15, 2012

My wife and I were here on a honeymoon for 2 nights recenlty and were upgraded to a junior suite. The gentleman at the front reception was nice enough to send us up a complimentary bottle of champagne and fruit tray for us. The hotel is very close to the city centre (5-10 minutes) and ideal if you are taking... More

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Herbert Mosbruck, General Manager at Sheraton Salzburg, responded to this review
May 18, 2012

Dear Sir and Madame, we are glad to hear that you enjoyed your stay while your honeymoon at our hotel. It is a pleasure to read such comments as yours and we would like to thank you for sharing your thoughts with us on tripadvisor. The satisfaction of our guests is very important to us and we are pleased to... More

Portsmouth, United Kingdom
1 review
5 of 5 stars Reviewed May 13, 2012

My husband and I stayed here for a 3 day city break. Great location - in easy reach of everything. the hotel itself was fantastic. Very clean and the staff were very friendly and extremely helpful. Couldn't fault a thing. Would highly recommend a stay here. More

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Herbert Mosbruck, General Manager at Sheraton Salzburg, responded to this review
May 18, 2012

Dear Sir or Madame, thank you for taking the time to share your experiences with us. It is a honour to us to read such comments as yours and we are pleased to hear that you enjoyed your stay. We would be happy to welcome you back in the future. Best wishes from the Sheraton Salzburg Hotel, Herbert Mosbruck General... More

Vancouver, Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed May 9, 2012

Stayed there for 2 nights and it was pleasant enough. As a platinum member got a junior suite upgrade but my second room did not get upgraded and was denied access to the club lounge for my in-laws, which was awkward. The rooms are clean and comfortable, but need renovations! Very dated! The hotel staff were helpful and the hotel... More

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Tubingen, Germany
Contributor
18 reviews 18 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 3, 2012

We enjoyed our stay at the Sheraton. We were close to the city. Right outside the Mirabella gardens awaited us. The breakfast was great with fresh omlettes and lattes. They accepted our big dog with no problem! However, some minuses must be mentioned. As someone mentioned earlier, they charge a whopping 17 euros to access wireless internet!!!! You can use... More

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See 6 more reviews by Trish2001 for Salzburg
Herbert Mosbruck, General Manager at Sheraton Salzburg, responded to this review
May 18, 2012

Dear Sir or Madame, we would like to thank your for sharing your thoughts with us on tripadvisor. It is a pleasure to hear that you enjoyed your stay with us and we would like to apologize for any cirrcumstances which made your stay less pleasent. Redarding your comments in terms of the Internet we would like to insure you... More

New York City, New York
Top Contributor
55 reviews 55 reviews
Reviews in 24 cities Reviews in 24 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed April 30, 2012

I stayed at the Salzburg Sheraton while on vacation with my wife. We spent just one night, but if I had more time, I would have welcomed the chance to stay longer. From the moment we arrived, the staff treated us very well, starting with a glass of sparkling wine while we waited for our room to be prepared. Within... More

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See 2 more reviews by JohnGrease for Salzburg
Herbert Mosbruck, General Manager at Sheraton Salzburg, responded to this review
May 18, 2012

Dear Sir, first of all we would like to thank you for taking the time to share your experiences with us. It is always a pleasure to read such comments as yours and we are pleased to hear that you enjoyed your stay at the Sheraton Salzburg Hotel. Regarding your comments in terms of the Internet please note that we... More

New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 16, 2012

My wife and I stayed her for a 3-day trip to Salzburg. We used SPG points to stay in a deluxe suite with access to the club level. The hotel is in a good central location (right of Mirabell Gardens) and is clean, friendly and relatively modern. Our room was large, bright and had excellent views of the castle. The... More

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Herbert Mosbruck, General Manager at Sheraton Salzburg, responded to this review
May 18, 2012

Dear Sir and Madame, first of all we would like to thank you for taking the time and sharing your thoughts and experiences with us. We are pleased to hear that you enjoyed your stay at the Sheraton Salzburg Hotel. Regarding your comments in terms of the duvets, yes it is an Austrian tradition to have two single duvets. If... More

Jacksonville, Florida
Top Contributor
102 reviews 102 reviews
Reviews in 35 cities Reviews in 35 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 7, 2012

Beautiful spot, great amenities, fantastic location. Really pretty views from some rooms, too. A little dated, but it works. Big bathrooms and comfortable beds. Highly recommend for your next trip to Salzburg. More

Was this review helpful? Yes
Herbert Mosbruck, General Manager at Sheraton Salzburg, responded to this review
May 18, 2012

Dear Sir or Madame, we would like to thank you for taking the time and sharing your thoughts with us. It is a pleasure to hear that you enjoyed your stay and it would be a honour to welcome you back sometime in the future. Best wishes from Salzburg, Herbert Mosbruck General Manager More

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Additional Information about Sheraton Salzburg

  • Salzburg Sheraton
Address: Auerspergstrasse 4, Salzburg 5020, Austria
Price Range: $$

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