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Sheraton Salzburg

5.0 of 5 Auerspergstrasse 4, Salzburg 5020, Austria
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Certificate of Excellence 2014
Sheraton Salzburg
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Sheraton Salzburg
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662 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Jose
Contributor
16 reviews 16 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars NEW

I would come back here in a heartbeat. It's a Sheraton, so there is nothing "special" about it, it is just what you expect. And you get what you expect. Our room was clean and big---loved it. And I also loved that a box of Mozartkugeln greeted us in our room. Very sweet, and it is these little things that... More 

Was this review helpful? Yes 1
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear MinuPirlo, Thank you very much for sharing with us and other travellers your latest experience at the Sheraton Salzburg Hotel. I am glad that your stay with us was to your complete satisfaction and we would be delighted to welcome you back in the near future. In the meanwhile I remain with my best regards Herbert Mosbruck General Manager More 

peterborough
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I have just returned from a 3 night weekend break in Salzburg, where we stayed at the Sheraton. I have to say that we are fairly well travelled and this hotel would rate in the top 2 hotels we have visited globally. The extremely positive review is primarily down to the staff, who were 100% attentive and... More 

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear mark8624, I would like to thank you and your wife for staying with us and posting this review here at TripAdvisor. It is a pleasure for me to read that you enjoyed your time at the Sheraton Salzburg Hotel and that you would recommend our hotel. It makes me proud of my team to read such pleasant words, which... More 

Phoenix, Arizona
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location is perfect, just far enough away from the busy side of the river but close enough for a short walk. Service, rooms and cleanliness in top 10. A Starwood Platinum member that recommends this destination as a first choice.

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Valencia, Spain
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

It has been another year in a row that I stay at this hotel. Quality has not only been maintained but improved over the 7 consecutive Januaries' to attend a congress. Service is very helpful, breakfasts is excellent, rooms are very large an comfortable with excellent views (I was lucky to enjoy one with a private baranda this time). Internet... More 

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Vic1952, Thank you very much for posting this review here at TripAdvisor. It is a pleasure for me to read that you have been satisfied with the Sheraton Salzburg Hotel every year in a row. The fact that you have mentioned the improvement of the service of our staff and our quality makes me proud of my whole team.... More 

Salt Lake City, Utah, United States
Contributor
19 reviews 19 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel. I've been to better, but I can't complain. The room was nice and clean, but a little outdated. Staff, for the most part, was very nice. I would definitely recommend having breakfast included: it's lovely. It's conveniently located. Overall, I would recommend staying here.

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Julie B, I would like to thank you very much for taking the time to share with us and other travellers your latest experience at the Sheraton Salzburg Hotel. It is a pleasure for me to read that you have been satisfied and would recommend our hotel due to your experience with our staff. We would be delighted to... More 

Taiwan
Contributor
16 reviews 16 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 20, 2015

Not so specail but nice. Too far from hotel to hot travel spots by walking except Schloss Mirabell. You can get 1 free coffee from the lobby bar.

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australia
Contributor
16 reviews 16 reviews
15 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 18, 2015

Stayed 3 nights in January. Very friendly staff. Rooms large, very comfortable and cosy but in need of some updating. A bit of a walk to the main sights but would probably be quiet pleasant if during the warmer months. Didn't try resturant or bar but had room service dinner one night which was very nice. Unfortunately didn't get time... More 

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Phil233, Thanks so much for sharing this review about the Sheraton Salzburg Hotel. I am glad that you enjoyed your stay with us and mentioned the service of our staff as well as the size and condition of your room. We would be more than happy to welcome you back soon whenever your travel plans lead you back to... More 

Vancouver, Canada
Top Contributor
50 reviews 50 reviews
43 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 15, 2015

My wife and I stated here for three nights before X-mas'14. Loved it!!! Our room was lovely. Very nicely furnished. New fixtures throughout. The location is excellent: easy walking distance to Old Town and main shopping areas and good location to start runs along the river. The Executive Lounge is likely the nicest one I've been in at a Sheraton... More 

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Lg_Chikwambo, I would like to thank you very much for taking the time to write us this review. I am very happy to read that you and your wife had such a great time during your say at the Sheraton Salzburg Hotel. Furthermore I am glad that you enjoyed your room and our Club Lounge. We tried to create... More 

USA
Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 9, 2015

My first reaction to this hotel was disappointment- mainly for the generic and bland hotel room that looked about 20 years old. And truly it had not been updated in some time. That being said, it grew on me given the lovely and expansive view of Mirabella Gardens (where Julie Andrews sang Do a Deer in Sound of Music) and... More 

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear lunagoesglobal, I would like to thank you very much for posting this review here at TripAdvisor. I am glad that you were satisfied with our location and your view, as well as with your bathroom. Furthermore it is great to read that you mention the service of our concierge and I will immediately forward your comment. Although you could... More 

Top Contributor
78 reviews 78 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 9, 2015

Welcoming front desk upon check-in. Hotel location very convenient to the old city. Took a cab from the airport, less than 10 eu. Was able to use the club room, nice benefit . One staff person in the lounge, Franziska(?), the only stiff, unfriendly person in there. Wanted sure if she was just prejudiced towards us, or maybe just prior... More 

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear alank1101, I would like to thank you very much for sharing with us and other travellers your latest experience at the Sheraton Salzburg Hotel. On the one hand I am glad that you had a welcoming check-in at the front desk and enjoyed our Club Lounge but on the other hand I feel sorry for your inconvenient situation with... More 

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Additional Information about Sheraton Salzburg

Address: Auerspergstrasse 4, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Salzburg 5*
Number of rooms: 165
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Also Known As:
Sheraton Salzburg Hotel Salzburg
Salzburg Sheraton
Hotel Style:
#1 Business Hotel in Salzburg
#9 Luxury Hotel in Salzburg
#9 Family Hotel in Salzburg
#10 Romantic Hotel in Salzburg

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