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All 135 Salzburg hotels

Sheraton Salzburg

5.0 of 5 Hotel   |   Auerspergstrasse 4, Salzburg 5020, Austria
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Ranked #9 of 135 hotels in Salzburg
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
brewster69 Toronto, Canada
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607 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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Toronto, Canada
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel because of a broken lock on the Danube turned our river cruise into an extended bus trip. We part of a large group and we were luck to be staying in a renovated club room. These rooms feature very modern hallways with white walls accented by dark wood. The bathrooms have double sinks, TV's in... More

Was this review helpful? Yes 1
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear brewster69, First if all I would like to thank you very much for posting this review about your latest stay at the Sheraton Salzburg Hotel. I am glad that you were able to enjoy your club room and the facilities of our house. I kindly may inform you that the public pool was closed due to renovation, but we... More

Edinburgh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for a long weekend in July - very convenient for all sights in this lovely city yet in very quiet street. All staff friendly and helpful. . Junior suite spacious with balcony overlooking Mirabel Gardens. Would highly recommend the Sunday lunch.

Was this review helpful? Yes 2
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Panda 222, Thanks a lot for posting this review. I am very glad that your stay was to your complete satisfaction and that you liked our Sunday lunch. We would be delighted to welcome you back in the near future whenever your travel plans lead you back to Salzburg. In the meanwhile I remain with my best regards from... More

Seattle, Washington
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My partner and I spend a long weekend here for the Salzburg Music Festival, and we will definitely stay here again. First, the location is very convenient. It is within walking distance of all of the major sights in Salzburg, and right next to the beautiful Mirabel Gardens. Second, the room was wonderful. It was very well put together, and... More

Was this review helpful? Yes 1
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Governmentflunkie, I would like to take the liberty to thank you very much for writing this review about your latest stay at the Sheraton Salzburg Hotel. It is great to hear that you were satisfied with the hotel and recommend staying here. We would be delighted to welcome you back in the near future whenever your travel plans lead... More

Dublin, Ireland
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel itself is a peach. Very nice but lobby is slightly outdated,looks like something from the 1920s. Gym is bad, unless you want to walk on a treadmill or use an exercise bike. No pool. Sauna etc is ok. Apple juice on arrival which was nice. Breakfast was decent with wide range of goods and staff at breakfast very helpful... More

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Fionnyonions, Thank you very much for taking the time to post a review about your stay with us. On the one hand I am glad that you enjoyed our breakfast, your room and the service of our staff. On the other hand I feel sorry that our Sheraton Fitness area hasn’t been to your satisfaction and that you are... More

Denver, Colorado
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Staff was friendly, helpful, efficient and welcoming from the moment we arrived. The Sheraton Salzburg is located near Mirabell Park so we could easily walk everywhere. Our room was very comfortable and the wifi was fast and reliable. The Club lounge was among the best we've experienced at any Sheraton. Highly recommend this hotel for the business or luxury traveler.

Was this review helpful? Yes 1
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear misskiddie, Thank you for posting this review here at TripAdvisor. It is a pleasure for me to read that you was satisfied with the service of our staff, you room, Wi-Fi and our Sheraton Club Lounge. We would be happy to have the chance to welcome you back soon to Sheraton Salzburg Hotel. I remain with my best regards... More

Riverhead, New York
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was great with wonderful service. The desk staff were very accommodating. The breakfast was particularly nice. Loved Salzburg and the hotel is very convenient walking distance to most attractions. Highly recommend it to all but budget conscious travelers.

Was this review helpful? Yes
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear James F, I would like to take the liberty to thank you very much for writing this review about your latest stay at the Sheraton Salzburg Hotel. It is great to hear that you were satisfied with the hotel and recommend staying here. We would be delighted to welcome you back in the near future whenever your travel plans... More

Sao Paulo, SP
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is located right beside Mirabell Palace, and its beautiful garden. It has a great location and you can go walking everywhere. Salzburg is a very nice city and walking is the best way to see it. The club lounge was very comfortable, with a very good breakfast, and very nice drinks, foods and service all day. The room... More

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear rstamada, Thank you for posting this review. I am very glad that your stay was to your complete satisfaction and we would be delighted to welcome you back in the near future whenever your travel plans lead you back to Salzburg. In the meanwhile I remain with my best regards from the City of Mozart Herbert Mosbruck General Manager More

San Diego, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hotel is ideally located next to Mirabella Gardens and walking distance to old town. Stayed in renovated suite on first floor. Club lounge was just excellent. The view of castle from lounge just perfect.

Was this review helpful? Yes
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Helena355, Thank you for posting this review. I am very glad that your stay was to your complete satisfaction and we would be delighted to welcome you back in the near future whenever your travel plans lead you back to Salzburg. In the meanwhile I remain with my best regards from the City of Mozart Herbert Mosbruck More

Israel
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Beautiful and elegant hotel, next to the Mirabelle Gardens and a short walk to the old town. the rooms are magnificent, especially those that overlook the garden. Btreakfast is vey good. The staff is very nice and helpful. we had one incident with a very rude waitress at the bar but it was really an exception.

Was this review helpful? Yes
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear ella_galili, Thank you very much for taking the time to post a review about your stay with us. It is a pleasure to read that you name the Sheraton Salzburg Hotel “beautiful and elegant”. I feel very sorry for your incident at our Piano bar, please be assured that I forwarded your comment to my staff. Besides that I... More

Sydney, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

A wonderful hotel in the best location. The Mirabel Gardens are right at the back door of the hotel. It is central to most things . The staff were friendly and engaging. Salzburg is by far our favourite city in Europe.

Was this review helpful? Yes 1
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Additional Information about Sheraton Salzburg

Address: Auerspergstrasse 4, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Salzburg 5*
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Also Known As:
Sheraton Salzburg Hotel Salzburg
Salzburg Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Salzburg #7 Luxury Hotel in Salzburg #8 Family Hotel in Salzburg #10 Romantic Hotel in Salzburg
Hotel Class
Number of rooms
165

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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