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Sheraton Salzburg

#10 of 135 Hotels in Salzburg
Certificate of Excellence
Auerspergstrasse 4, Salzburg 5020, Austria
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Sheraton Salzburg
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716 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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    (132)
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Gurgaon, India
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Upgraded our room hotel was centrally located Hotel staff were very helpful, nice room, lounge and lobby Pls add few English TV channels Just behind the bus station walking distance from main station. All tourist info and tickets are available

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Seattle, Washington
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a great welcome in the cozy lobby and was treated to a suite upgrade facing the park. I made my way up to my room to find a large entry way, a big closet with iron and ironing board, and then another room which was massive with a sitting area, a desk separating the room in two with... More 

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SheratonSalzburg, Geschäftsführer at Sheraton Salzburg, responded to this review

Dear Lance S, I would like to thank you so much for sharing with us and other travellers your latest experience at the Sheraton Salzburg Hotel. I am very glad that you had a pleasant stay and furthermore that you were satisfied with our location, the Club Lounge and the service of our staff. It is our intention to make... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I and my family we stayed at the Sheraton for 2night, everything was more than wonderful, one of the best breakfast buffet ever I have seen, lovely terrace, the reception team very nice attitude and professional approach, clean room and hotel. Big thanks to Mr Aicher and his team. Abdo Shamekh

Was this review helpful? Yes 1
SheratonSalzburg, Geschäftsführer at Sheraton Salzburg, responded to this review

Dear Abdo S, Thank you so much for posting this review here at TripAdvisor! It is a great pleasure for me to read your wonderful words, I am glad that you and your family enjoyed your stay with us! I am delighted to forward your kind words to Mr. Aicher and team, as well as to our Front Office Team.... More 

Los Angeles, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here 3 nights. Hotel rooms completely updated. Great beds & pillows (my pet peeve if pillows awful). Adore the AC. Modern gorgeous rooms/bathrooms. Mine had flatscreen in bathroom, as well as bedroom. There is pool-- think its public but being repaired when here. Location is close enough to action. 10 min walk from train station. 10 min walk to... More 

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SheratonSalzburg, Geschäftsführer at Sheraton Salzburg, responded to this review

Dear Cheryl H, I would like to take the liberty to thank you very much for posting this review! Feedback from our guests allows us to constantly improve our service. I am glad that our hotel measured up to your expectations and that you have enjoyed your stay with us. I am looking forward to welcome you and your family... More 

London
Level Contributor
35 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Sheraton for 3 nights in July and after several days of Ibises, it was heavenly. The rooms are spacious and well appointed. Bathroom was really nice. The hotel is in excellent condition and the staff are all very friendly and helpful - the bar waiters are particularly chatty. Location is perfect for walking into the old... More 

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SheratonSalzburg, Geschäftsführer at Sheraton Salzburg, responded to this review

Dear Stevo789, Thank you so much for sharing with us and other travellers your recent experience at the Sheraton Salzburg Hotel. I am very glad that you were satisfied with your room, the amenities at our hotel and the service of our staff. We hope to have the chance to welcome you back soon. With best regards from Salzburg Herbert... More 

ENGLAND
Level Contributor
34 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got upgraded to a junior suite thanks to our Starwood status so the room was pretty spacious. Overlooking the Mirabel Garden, the hotel is within reasonable walking distance to the old town (10-15 minutes depending on your pace). The pianist played some beautiful pieces next to the Piano Bar down in the hall. Others are pretty much what you'd... More 

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New York City, New York
Level Contributor
43 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location is a few walking blocks from the train station. Cross the bridge a few blocks away to go to the old town sights. The back door of the hotel leads to the Palace gardens and a nice park. Right next to the hotel is a pool complex for a small fee anyone can participate. The hotel was very charming... More 

Was this review helpful? Yes 1
SheratonSalzburg, Geschäftsführer at Sheraton Salzburg, responded to this review

Dear j9travel, Thank you very much for taking the time to post this review! I am glad that our Hotel and staff measured up to your expectations. We look forward to welcoming you to Sheraton Salzburg Hotel back soon. I remain with my best regards Herbert Mosbruck General Manager More 

Bellevue WA
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in the best location. Adjacent to Mirabel Palace & gardens and 2 blocks from where all of the tours depart from. Spring for the buffet breakfast. It was awesome & had the largest selection of items of any breakfast buffet we have ever had in Europe. The rooms were a good size compared to most rooms in... More 

Was this review helpful? Yes 2
Shawnee, Kansas
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here many many times. The staff is welcoming and the rooms lovely and comfortable. The restaurant is superb - there is wonderful old world charm and care for guests. we love to stay on the park side and listen to the bells of the churches in the city Pealing on Sunday mornings.

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1 review
5 of 5 stars Reviewed 3 weeks ago

Brilliant hotel located behind mirabell gardens. Well worth a visit. Not just a city for tourists of the older generation. Small garden terrace outside at the back of the hotel is perfect for morning breakfast and evening drinks! Definitely worth going back

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