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Sheraton Salzburg

#12 of 135 Hotels in Salzburg
Certificate of Excellence
Auerspergstrasse 4, Salzburg 5020, Austria
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Sheraton Salzburg
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Sheraton Salzburg
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684 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santa Monica, California, United States
Contributor
14 reviews 14 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I have had the fortunate experience to stay in the Salzburg Sheraton in the last 7 years for at least 150 to 200 nights. There are a lot of hotels in Salzburg, but there is no hotel where you will get the treatment of the staff as you get there. From Andrew and the rest of the amazing people in... More 

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Ellicott City, Maryland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a wonderful weekend experience at the Salzburg Sheraton!! It is very close to the train station, and is within easy walking distance of all of the main downtown areas. Everyone at the front desk was friendly and helpful. They all spoke excellent English, which was very helpful to us. I was told that we were in a refurbished... More 

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Gainesville, Georgia
Top Contributor
68 reviews 68 reviews
13 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Shearton Salzburg was recommended to me by a friend and I can't thank her enough! The location was just perfect -- overlooking Mirabella Gardens, and within walking distance of museums and concert venues. The staff was incredibly helpful in recommending and booking concerts and telling us about restaurants, both nearby and others they liked personally. The breakfasts were a... More 

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear clwwood, I would like to thank you very much for taking the time to share the experience you have made during your stay with us. It is such a pleasure for me to read that you have been satisfied with our location, out breakfast buffet and most importantly, with the service of our staff. The Sheraton Salzburg Hotel always... More 

LA
Top Contributor
163 reviews 163 reviews
35 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 3 weeks ago

OK, we booked this hotel because I had some points and was very surprise. Its a great hotel and in a great location. Staff and management does a fantastic job. Rooms where comfortable, quiet and great. All the luxury you want in a hotel. A great view of the castle and all of Salzburg. They have a club level and... More 

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear PacificAndyLa, I would like to thank you very much for sharing with us and other travellers your latest experience at the Sheraton Salzburg Hotel. It is a huge pleasure for me to read that you had a great time with us. I am glad that you enjoyed the facilities of our hotel, as well as our location, your room... More 

California
Contributor
15 reviews 15 reviews
8 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A bit dated but worth it due to the Old World charm and location. My favorite spring afternoon was enjoying champagne and pastries on the bar patio which is in the park adjoining Mirabell Palace. Easy walk to old town. Easy walk from the train station. Easy bus to the airport.

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear TOMANDJILL, Thank you very much for sharing with us and other travellers your latest experience at the Sheraton Salzburg Hotel. I am glad you had a great time with us, especially in our Piano Bar. Hopefully you take into consideration to visit us again; we will do our utmost to make you again feel at home. Best regards Herbert... More 

Bali, Indonesia
Top Contributor
66 reviews 66 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This was my 2nd time to Salzburg. The first visit i stayed in other hotel. I stayed here on November 2014. I traveled with a group from Bali and we had a dinner event in the function room too. Salzburg was our last city on our itinerary. We had been traveling on bus from one city to another in Austria.... More 

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear AliceMatulessy, Thank you very much for taking the time to share with us and other travellers your latest experience at the Sheraton Salzburg Hotel. I am glad that you enjoyed our Sheraton Sweet Sleeper Bed and the facilities in your room, as well as Dinner in our restaurant. It is a pleasure for me to read that you wish... More 

Mumbai
Senior Contributor
48 reviews 48 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 12, 2015

Salzburg is a laid back city. Most shops close by 6, and restaurants by 8:30-9:00. Sunday's are worse for tourist - Everything - including supermarkets - are closed, so plan well. Now for the hotel. Sheraton is 10 minutes walk from the railway station. They do not offer any pickup service and will tell u it will cost €36 if... More 

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear SharadGoel2000, First of all I would like to thank you for taking the time to post this review. It is a great pleasure for me to read that you have been satisfied with you room and our location. Furthermore I am glad that you recommend the Sheraton Salzburg Hotel also due to our helpful staff. We would be delighted... More 

Stamford, Connecticut
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 5, 2015

We just completed an excellent stay at the Sheraton Salzburg. Excellently located in the new city behind Mirabelle Palace and a short walk to a bridge across the river, the hotel was beautiful and convenient. The staff was extremely helpful and could not have been nicer. We had a room on the newly renovated 1st floor and it was modern... More 

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Certs350, Thank you very much for taking the time to post this review here at TripAdvisor! I am glad that your stay with us was to your complete satisfaction and that the service of our staff convinced you that much. We would be delighted to welcome you back soon, whenever your travel plans lead you back to Salzburg. We... More 

Mumbai, Maharashtra, India
Top Contributor
79 reviews 79 reviews
20 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed April 3, 2015

Stayed here for conference. They have huge congress centre in adjacent building which can house all sorts of meeting. The hotel is walking distance from main train station & next to mirabella garden. Rooms are bit small as compared to any other 5 star hotel. Rooms are cosy & stacked with all necessities. Breakfast spread is ok, but not again... More 

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Dallas, Texas
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 1, 2015

Situated on the Mirabell Gardens, this clean and comfortable hotel is close to the train station (we even walked it with our luggage). While the hotel is a bit outdated, the staff more than made up for it with great recommendations and reservations. Though it's a bit further from Old Town than many other great hotels, we still made the... More 

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear tidwellchad, Thank you very much for posting this review here at TripAdvisor! I am glad that you consider the Sheraton Salzburg Hotel as clean and comfortable. I am also thankful for your constructive criticism concerning the décor and would like to take this opportunity to ensure you that right now we are in process of renovation of our hotel.... More 

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