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Sheraton Salzburg

5.0 of 5 Auerspergstrasse 4, Salzburg 5020, Austria
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Certificate of Excellence 2014
Sheraton Salzburg
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Sheraton Salzburg
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624 reviews from our community

Traveler rating
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    38
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed today NEW

Stayed here for one night in September. Had a nice room with the garden view. Hotel is centrally located, within walking distance to Haupbahnhof and the old town as well as being next to Mirabell platz is definitely a plus point. Nice touch from the housekeeping for the chocolate and weather forecast placed on bed every evening. Also had the... More

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Melbourne
Top Contributor
54 reviews 54 reviews
31 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a classic room (312) for 5 nights which is quite big even with a rollaway bed included. Our room overlooked the park. The room has a small separate shower, bathtub with handheld shower, heated towel rack, nice firm beds and hundreds of TV channels. Check in was fast and friendly. The hotel is about a 10 min... More

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear LizaNTrevor, Thank you very much for posting this review about your stay with us. It is a pleasure for me to hear that you were satisfied with your room and the bathroom, the check-in at our Front Desk and our location. Furthermore I am glad that you enjoyed the variety of our breakfast buffet. The Sheraton Salzburg Hotel Team... More

Jonkoping, Sweden
Contributor
20 reviews 20 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Again, in my experience at least, European Sheraton hotels beat their North American relatives! This Sheraton hotel in Salzburg is conveniently located: 10 minutes walking from the Central train station or 10 minutes walking to the Old City, where most of the attractions are located. It is in a reasonably quiet neighbourhood. However, if you decide to open your window... More

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Roland S P, First of all I would like to thank you for sharing with us and other travellers your latest experience at the Sheraton Salzburg Hotel. I am glad that you were satisfied with our location and the décor of our rooms. But also I feel sorry that you were disturbed by noise from outside during your stay... More

Chicago, IL
Top Contributor
54 reviews 54 reviews
5 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My mother and I stayed here while traveling for leisure and we really enjoyed our time at the Sheraton. It is right in back of the Mirabell Gardens and just across the river from Old Town. The staff is beyond friendly and helpful and we were upgraded to a lovely suite with 2 bathrooms! We were thrilled for this. While... More

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear mswain28, Thank you very much for sharing with us and other travellers your latest experience at the Sheraton Salzburg Hotel. It is a pleasure for me to hear that you and your mother had a great time with us. I am glad that you enjoyed our location, your suite and the service of our staff. Please be assured that... More

Sydney
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were lucky to stay in one of the recently renovated rooms which are nicely appointed, with a well thought out bathroom. This hotel is an easy walking distance to the old city and is certainly recommend for accommodation, however for a meal in the bistro I would recommend that you pass, it took us over 40 minutes to get... More

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear John B, First of all I would like to thank you very much for taking the time to write this review. Feedback from our guests allows us to constantly improve our service. I am glad that your room at our Hotel measured up to your expectations and that you have enjoyed your stay with us. Nevertheless I feel sorry... More

Bielefeld, Germany
Top Contributor
90 reviews 90 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here 1 night for a conference. The room was specious and clean. The personal was very friendly. The breakfast buffet offered everything you would expect in the hotel class. So it was altogether a good stay and I can recommend the hotel for business trips.

Was this review helpful? Yes 1
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Noid42, I would like to thank you very much for posting this review about your latest stay at the Sheraton Salzburg Hotel. I am glad that you have been satisfied with your room, our breakfast buffet and the service of our staff. We are really looking forward to welcome you back in the near future. In the meanwhile I... More

Virginia
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed 5 nights at Sheraton in Salzburg. The location is perfect - 10 minutes walk to the train\central bus station, 15 minutes pleasant walk to the historic area. Beautiful views and great food at Club lounge. The friendliest people work at the hotel. They will go above and beyond to help you out with any request\question you have. We... More

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear romusik, Thank you very much for sharing with us and other travellers your latest experience at the Sheraton Salzburg Hotel. I am glad that you had such great days with us and that your stay was to your complete satisfaction. Hopefully we will again have the chance to welcome you when you are back in Salzburg. I remain with... More

San Francisco
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had such a relaxing and charming time in Salzburg while staying at the Sheraton. We stayed in the junior suite and loved the views (could see the fortress from our room), the location (easy walk to the gardens, river and old town), and service (everyone who works at the Sheraton is quick to say hello and help with whatever... More

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Earl D, I would like to take the liberty to thank you very much for posting this review about your stay with us. It is a pleasure for me to hear that you enjoyed your room, our view, the location and especially the service of our staff. We would be delighted to welcome you back in the near future;... More

Porto Alegre, Brazil
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Sheraton is a nice hotel, well located exactly between the train station and the Historic center. The service is excellente except the one guy (bald) from the reception day shift is very no polide and agressive. I asked for one miserable information about shopping, Nike Stores and he wad incovenient, prepotent and rude.The room ( Mini Executive Suite) wonderful with... More

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear HenryPOA, First of all I would like to thank you very much for sharing with us and other travellers your latest experience at the Sheraton Salzburg Hotel. On the one hand I am glad that you were satisfied with our location and the service of our staff and on the other hand I feel really sorry for the inconvenient... More

Santa Clarita, California
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Having stayed in Salzburg on numerous occasions, this was the first stay at the Sheraton Hotel. Best stay yet. A short 10 min walk to the train station and only minutes more to olde town it's location is perfect. The service and staff are excellent. Check in and out was fast and efficient. My room was a standard king and... More

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear citytraveler3636, Thank you indeed for this positive review about your stay with us. It is great to hear that you were satisfied with the service of our staff and your room. Furthermore I am glad you were able to visit the “Rupertikirtag”, our annual traditional festival. Hopefully we will again have the chance to welcome you to the Sheraton... More

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Additional Information about Sheraton Salzburg

Address: Auerspergstrasse 4, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Salzburg 5*
Number of rooms: 165
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Also Known As:
Sheraton Salzburg Hotel Salzburg
Salzburg Sheraton

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