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Sheraton Salzburg

#11 of 136 Hotels in Salzburg
Certificate of Excellence
Auerspergstrasse 4, Salzburg 5020, Austria
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1 room 1 guest
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Sheraton Salzburg
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725 Reviews from our TripAdvisor Community

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Traveler rating
    435
    219
    49
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    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Turkish first
  • Any
English first
  • All months
    (725)
  • Mar-May only
    (132)
  • Jun-Aug only
    (254)
  • Sep-Nov only
    (185)
  • Dec-Feb only
    (154)
All months
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed for a night in June 2015. The hotel is slightly old and so are the rooms. Location wise it is good - walking steps from Mirabell gardens and the old town. The breakfast spread was pretty average - you would rather eat down the street. We found street parking so didn't not have to pay 20-30 euros for hotel... More 

Was this review helpful? Yes
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "Riddhi M", thank you very much for sharing this review. All guests’ comments, positive or negative, help us improve our services and offer our guests a better quality. We have a lot of renovated rooms in our property so for your next stay it would be a pleasure to accomodate you in one of them. Hopefully you will find... More 

Farnborough, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here on business. On check in they couldn't find my booking, which wasn't their fault as my company had messed up the booking, but because I waited a while they apologised and upgraded my room which was very kind of them. The room itself looks reasonably modern and comfortable. My only gripe (albeit minor) was that the shower doesn't... More 

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear timseels, Thanks so much for sharing with us and other travellers your latest experience at the Sheraton Salzburg Hotel. I am glad that you could enjoy your stay with us, but sadly our Sheraton Fitness was not to your complete satisfaction, which I feel sorry for. Nevertheless we hope to have the chance to welcome you back soon and... More 

Columbia, South Carolina
Level Contributor
105 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for three nights a couple of weeks ago and had an enjoyable enough stay, but there were a few variables that I would say would cause me to stay elsewhere if I were going back. The hotel is nice enough, rooms are okay. It was in the upper 90's to 100 degrees while we were there, and... More 

Was this review helpful? Yes
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear "RAZBW"; thanks a lot for sharing your experience at our hotel at Tripadvisor. I am sorry that our A/C was not enough for your comfortness but as you also mentioned it was very hot for us this summer. Nevertheless it is nice to read that you liked our bar and that our staff met your expections. Looking forward to... More 

Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sheraton Salzburg is the 9th Sheraton I had been to, it is a lovely and gorgeous hotel, with two comfortable beds and a nice bathroom with both a tub and shower area. Sheraton is always my top favorites hotel in the world. Nothing is disappointing during this stay. The restaurant is awesome with food that is tasty, the breakfast also... More 

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San Francisco, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights and it was great! We were offered 2 options: newer room on 5th floor or 6th floor with sofa bed, both facing the Mirabell garden, and we picked the 5th floor. The decoration and furniture are quite impressive: new, stylish and comfortable. We picked this hotel because of the excellent reviews here and especially the lounge,... More 

Was this review helpful? Yes
SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear HJCA, I would like to thank you very much for taking the time to write this review. It is a great pleasure for me to read that you have been satisfied with your room, our location and our Sheraton Club. The whole Sheraton Salzburg Team and I would be delighted to welcome you back soon, whenever your travel plans... More 

San Francisco, California
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My father and I stayed at this hotel for three nights. The hotel is in a great location being ~15 minutes walk from the train station and right next to the beautiful Schloss Mirabell. The rooms were very nice, and the hotel restaurant with outdoor seating were great locations to have a nice meal and relax. Something to try is... More 

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Neil, I am delighted to hear that you and your father enjoyed your stay at the Sheraton Salzburg Hotel. It is fantastic for me to read that you were satisfied with your room and our Restaurant. "Wiener Schnitzel" or Viennese escalope is really our speciality and I am glad to hear that you liked it. Hopefully you decide to... More 

Southampton, England
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Sheraton is very well located for a visit to Salzburg - everything is within very reasonable walking distance. You can walk out the back of the hotel into the Mirabell gardens (and if you are lucky with your room you'll also have a good view of them). All the hotel staff we met were lovely and very welcoming. We... More 

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SheratonSalzburg, Geschäftsführer at Sheraton Salzburg, responded to this review

Dear Sue-at-5, Thank you very much for your review at TripAdvisor. Feedback from our guests allows us to constantly improve our service. I am glad that your room at our Hotel measured up to your expectations and that you have enjoyed your stay that much. Looking forward to welcome you back soon here at the Sheraton Salzburg Hotel I remain... More 

Gurgaon, India
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 24, 2015

Upgraded our room hotel was centrally located Hotel staff were very helpful, nice room, lounge and lobby Pls add few English TV channels Just behind the bus station walking distance from main station. All tourist info and tickets are available

Was this review helpful? Yes
SheratonSalzburg, Geschäftsführer at Sheraton Salzburg, responded to this review

Dear CA_Ajay, Thank you very much for posting this review! It is a great pleasure to read that you have been satisfied with your room, our Club Lounge and Lobby, as well as with the service of our staff! Thank you also for your constructive criticism concerning the English TV channels, we will for sure work on this! We are... More 

Seattle, Washington
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 21, 2015

I had a great welcome in the cozy lobby and was treated to a suite upgrade facing the park. I made my way up to my room to find a large entry way, a big closet with iron and ironing board, and then another room which was massive with a sitting area, a desk separating the room in two with... More 

Was this review helpful? Yes 1
SheratonSalzburg, Geschäftsführer at Sheraton Salzburg, responded to this review

Dear Lance S, I would like to thank you so much for sharing with us and other travellers your latest experience at the Sheraton Salzburg Hotel. I am very glad that you had a pleasant stay and furthermore that you were satisfied with our location, the Club Lounge and the service of our staff. It is our intention to make... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 21, 2015

I and my family we stayed at the Sheraton for 2night, everything was more than wonderful, one of the best breakfast buffet ever I have seen, lovely terrace, the reception team very nice attitude and professional approach, clean room and hotel. Big thanks to Mr Aicher and his team. Abdo Shamekh

Was this review helpful? Yes 1
SheratonSalzburg, Geschäftsführer at Sheraton Salzburg, responded to this review

Dear Abdo S, Thank you so much for posting this review here at TripAdvisor! It is a great pleasure for me to read your wonderful words, I am glad that you and your family enjoyed your stay with us! I am delighted to forward your kind words to Mr. Aicher and team, as well as to our Front Office Team.... More 

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