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All 134 Salzburg hotels

Sheraton Salzburg

5.0 of 5 Hotel   |   Auerspergstrasse 4, Salzburg 5020, Austria
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90%
Ranked #10 of 134 hotels in Salzburg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
NeeceA Sydney, Australia
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593 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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English first
Sydney, Australia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

A wonderful hotel in the best location. The Mirabel Gardens are right at the back door of the hotel. It is central to most things . The staff were friendly and engaging. Salzburg is by far our favourite city in Europe.

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Los Angeles
Contributor
19 reviews 19 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I think "solid" is just about the perfect word for this hotel. It is super conveniently located right next to Mirabell Gardens and a short walk to the old side of the river. You can tell the hotel building itself is a bit dated, but you can tell they are trying to update it. The rooms are quite big. The... More

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Miami, Florida
Contributor
16 reviews 16 reviews
10 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We were given a large room (2 Adults and 2 Children) that was well appointed. Staff was ok, but nothing great. Location was perfect and allowed for walking to center of Salzburg. Hotel is dated, though everything worked well and had A/C in the room.

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Chicago
1 review
1 of 5 stars Reviewed 1 week ago

We booked 2 rooms. The first night neither the AC or fan worked in either room. This made for a very uncomfortable stay. On the second day we learned that the pool is closed for the entire summer even though the website says otherwise! While the rooms and lounge are nice, we feel that the hotel misled us. We complained... More

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Libstanford, I would like to thank you very much for taking the time to share with us and other travellers your latest experience at the Sheraton Salzburg Hotel. All guests’ comments, positive or negative, help us improve our services and offer our guests better quality. We work hard to deliver an exceptional guest experience, and it`s apparent in this... More

Beaverton, Oregon
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Decided to end our stay early at our previous location and called the Sheraton to see if they could accommodate us for an extra night. No only did they accommodate us but gave us an upgrade. The hotel is in a good location, right off the Mirabell Gardens. The rooms were in great condition and spacious. The service was helpful... More

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear adlpdx, Thank you for having taken the time to post this review. I am really glad that you had a good experience with the Sheraton Salzburg Hotel overall. We would be delighted to have the opportunity to welcome you back to the Sheraton Salzburg Hotel soon. In the meanwhile I remain with my best regards Herbert Mosbruck General Manager More

pa
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We loved the hotel. It is literally on Mirabell Gardens. Our room on the garden side had a lovely view of the gardens and the castle that overlooks Salzberg. It is .6 mile walk (10 minutes) into old town, a lovely walk through the gardens. The Club floor met all our dining needs. Breakfast is great, with omelets cooked to... More

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear vancovertraveller, First of all I would like to thank you very much for posting this review about your latest stay at the Sheraton Salzburg Hotel here at TripAdvisor. I am glad that you enjoyed your room, facilities of our Club Lounge and the service of our staff! Hopefully we will again have the chance to welcome you when you... More

Senior Contributor
25 reviews 25 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent accommodations, backdoor entrance is the Mirabelle Gardens. Concierge extremely helpful in arrangements. Top notch hotel. Main Salzburg street with buses a block away. Most definitely would return here.

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear brobuzz88, Thank you very much for posting this review. It is a pleasure for me to read that you were satisfied with your stay with us and I really hope to have the chance to welcome you back to the Sheraton Salzburg Hotel whenever your travel plans lead you back to Salzburg In the meanwhile I remain with my... More

New Orleans, Louisiana
Top Contributor
67 reviews 67 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Had a great few days at this hotel last week. Did a fair amount of research on hotels, but picked this one based on price and features. Was a little further out of town than I had hoped, but not end of world. We chose rate including club access, which provided breakfast, snacks and after dinner beer/cocktails. For us, it... More

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Cajun_traveler405, Thank you very much for your nice review! I really appreciate your positive words about our Hotel and am very glad everything was to your complete satisfaction. It is our intention to make guests feel at home at our property and therefore we are always working on the quality of our rooms and our staff. Hopefully we will... More

1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Sheraton Hotel Salzburg for four nights and our stay was very pleasant. The hotel staff where very friendly and welcoming and the hotel room we stayed in was first class. I would highly recommend this hotel if you are visiting Salzburg

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear Seamus G, Thank you for having taken the time to post this review. It is only with your help and suggestions that we are able to maintain our commitment of excellent comfort and outstanding service. It is a pleasure to read that your stay was to your complete satisfaction. Thank you very much for this great recommendation and it... More

Minneapolis
Top Contributor
60 reviews 60 reviews
24 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First thing I have to point out is the amazing front desk staff!! Of course I cant' remember the wonderful woman name who was so helpful to us when we arrived. We had one room on club level and one regular room but we because of our Stanwood status she let us have both rooms with access to the club.... More

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SheratonSalzburg, General Manager at Sheraton Salzburg, responded to this review

Dear tamjomc, First of all I would like to thank you very much for posting this review about your latest stay at the Sheraton Salzburg Hotel here at TripAdvisor. It is great to hear that our rooms surprised you positively and that you enjoyed the service of our concierge. I will definitely forward your positive comment to my Front Office... More

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Additional Information about Sheraton Salzburg

Address: Auerspergstrasse 4, Salzburg 5020, Austria
Location: Austria > Austrian Alps > Salzburg
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sheraton Salzburg 5*
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Also Known As:
Sheraton Salzburg Hotel Salzburg
Salzburg Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Salzburg #7 Luxury Hotel in Salzburg #8 Family Hotel in Salzburg #10 Romantic Hotel in Salzburg
Hotel Class
Number of rooms
165

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