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Holiday Inn Salzburg City

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Sterneckstrasse 21, Salzburg 5020, Austria
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1 room 1 guest
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Holiday Inn Salzburg City
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413 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Mumbai
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I stayed with my family in this hotel in the first week of Julu 2015 while on a europe trip. The hotel is nice, room was spacious, clean. hotel staff is polite. This is a self servce hotel. It is a 10 minute walk from the central station. The mirabelle palace is also at a walking distance. There is also... More 

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Montreal, Canada
Level Contributor
121 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We arrived with Smart Tours about 6 pm and our rooms were ready for us. I was very impressed with our room. The bathroom was very nice and I particularly liked our hugh blind that covered our entire window and was controlled remotely to go up and down. They do not have free Wi-Fi but it can be purchashed. The... More 

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Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The rooms are nice enough but several issues arose that highlight that the hotel staff aren't working for your benefit or comfort. We asked for a quiet room without a double bed despite our booking showing twins. It was 8pm and no rooms other rooms available. We were told someone would arrange to fix next day you changing or bringing... More 

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Holiday Inn S, General Manager at Holiday Inn Salzburg City, responded to this review

Dear Guests, Thank you for your feedback about your stay in the Holiday Inn Salzburg City. We appreciate your feedback as this is our best resource for improving the quality and services we offer. We are sorry, that you could not fully enjoy your stay in our hotel. Please be sure, that we will take care about your comments and... More 

Travelers are raving about these Salzburg hotels

Beirut, Lebanon
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

very bad location.you feel isolated from everything.no shops or restaurants around.you need more than half an hour to reach a place to see people.the stuff are unfriendly,rude and aggressive.the ac.is very bad as if not working.the electricity went out 3 times while staying.there was a problem in the hotel.breakfast was poor.the only hotel in the world that asks for money... More 

Was this review helpful? Yes 1
Holiday Inn S, General Manager at Holiday Inn Salzburg City, responded to this review

Dear Guest, We are sorry to hear that you did not like our hotel, but I cannot let your comment as it is. We are not located directly in the city center, that is correct. in a 5 minute walking distance you can reach several restaurants (Italian, Indian, Thai, Austrian or a beergarden) and supermarkets. In a 10-15 minutes walk... More 

Barcelona, Spain
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent there the New Year's eve. There was a snow storm and so everything was full or closed. We ended up having dinner at the hotel and was a great experience! Food was awsome and service great! people very gently and nice. Rooms are great, it was freezing outside and still temperature inside was perfect. My balcony had 60... More 

Was this review helpful? Yes
Holiday Inn S, Front Office Manager at Holiday Inn Salzburg City, responded to this review

Dear guest, I am truly delighted to hear that you have enjoyed your stay with us. Our Team does really enjoy delivering inspirational service to give you a truly memorable stay. I will pass on your comments to the team. I hope we will be able to welcome you back soon at the Holiday Inn Salzburg City. Best regards from... More 

Riyadh, Saudi Arabia
Level Contributor
217 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is a bit dated and away from the main city. We stayed using IHG points and don't regret it but felt we could have done better. The positives: The staff is very helpful and friendly with lots of sincere suggestions on parking (outside is free, garage is paid) and dining near by. Always smiling and trying to help.... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Salzburg City, responded to this review

Dear GourrmetGourmand, We value your feedback during your stay with your family and being one of our valued IHG Rewards Club Gold Elite members. We are glad you found our staff friendly and helpful, location near restaurants and internet connections to be good. However, we apologize for any inconvenience caused by the lack of some amenities in the bathroom and... More 

Raleigh, North Carolina
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I hate to give a negative review, but this property was much further from the main train station and sights than they'd have you believe! Also, most of the staff were not very warm and friendly. The room and bed was fine but I would not got back to this property again.

Was this review helpful? Yes
Holiday Inn S, General Manager at Holiday Inn Salzburg City, responded to this review

Dear Guest, Thank you for your stay and your feedback. It is correct that we are not located directly in the city center. You can reach the pedestrian zone in a 10 minutes walk, as well as the famous Mirabell Garden. To reach e.g. the cathedral of Salzburg you need about 20 minutes by foot. As alternative we have a... More 

Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

About 10 min walk from the train station. We reached the hotel around 10 am and since check-in was only at 3 pm, we left our baggage and came back later. While going out, I forgot to take my husband's hat from the lounge sofa and was anxious about getting it back. On our return, we saw the hat was... More 

Was this review helpful? Yes 1
Holiday Inn S, Front Office Manager at Holiday Inn Salzburg City, responded to this review

Dear Guest Anjana S, We appreciate the time taken to post feedback and were so happy to hear just how much you enjoyed your stay. It will be my pleasure to share your feedback with the rest of the team of the Holiday Inn Salzburg City and we hope to welcome you back soon. We hope to be able to... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Our room was excellent - 601. Staff were really friendly, and spoke great English. Breakfast was €16 and was well worth it - plenty of vegetarian options. 10-15 min walk to Old Town. Bus no. 2 to and from airport stops outside the hotel. €2.50 each way or inclusive if you buy a Salzburg Card (which I recommend).

Was this review helpful? Yes
Holiday Inn S, Front Office Manager at Holiday Inn Salzburg City, responded to this review

Dear guest Timmy36, Many thanks for leaving such positive feedback on your recent stay with us. I am delighted to read how much your enjoyed the whole experience. It will be my pleasure to share your feedback with the rest of the team of the Holiday Inn Salzburg City and we hope to welcome you back soon. Best regards from... More 

Winter Garden, Florida
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel provided a room which had a good size and beds that were comfortable. However, it did not provide a refrigerator. It does provide ice upon request, but it would be much more convenient if a refrigerator was provided in the rooms. The breakfast was excellent. There was a large number of food items to eat. In addition, the... More 

Was this review helpful? Yes
Holiday Inn S, Front Office Manager at Holiday Inn Salzburg City, responded to this review

Dear guest, Thanks ever so much for the kind feedback. I was really glad to hear that you love your room and the service provided by my dedicated team. We hope to be able to welcome you back in the near future. Best regards from Salzburg Mariana Front Office Manager More 

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