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Holiday Inn Salzburg City

4.0 of 5
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Sterneckstrasse 21, Salzburg 5020, Austria
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Holiday Inn Salzburg City
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Ranked #64 of 135 Hotels in Salzburg
A recent review
3 of 5 stars reviewed 4 days ago
Diego1010 Istanbul, Istanbul, Turkey
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374 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Istanbul, Istanbul, Turkey
Top Contributor
72 reviews 72 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Hotel is a standard Holiday Inn, breakfast was very good with lots of options. The room was quiet, very neat and clean. The bed was very comfortable and overall enjoyed my stay. Also very easy to access by car.

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Prague, Czech Republic
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 1 week ago

This place is good for short stays not too far from historical center. It is about 15 minutes from old town and about 10 minutes from Mirabell chateau and garden. Hotel equipment is limited - don't expect swimming pool or wellness. It is more suitable for business travels.

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Holiday Inn S, Reservation Manager at Holiday Inn Salzburg City, responded to this review

Dear Milan B, Thank you very much for choosing the Holiday Inn Salzburg City. We are very happy that everything was to your satisfaction. We are looking forward welcoming you back in the future. Best Regards Lisa Reservation Manager More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

A very good hotel with nice facilities and helpful and knowledgeable staff. Beautiful views from the rooms looking into the mountains is an added surprise. Proximity to the railway station as well as the old city of Salzburg is good. It would be even better if Wifi service is provided free of cost which other hotels in the segment already... More 

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Holiday Inn S, Reservation Manager at Holiday Inn Salzburg City, responded to this review

Dear Krishnan G, Many thanks for leaving such positive feedback on your recent stay with us. I am delighted to read how much your enjoyed the whole experience. It will be my pleasure to share your feedback with the rest of the team of the Holiday Inn Salzburg City and we hope to welcome you back soon. Best regards Lisa... More 

1 review
3 of 5 stars Reviewed 1 week ago

Stayed for 3 nights, breakfast was not included, but was plentiful and available at €16 per person. You can buy your Salzburg Card from hotel reception, which is great for tourists. My room was fine on arrival and reception staff were always helpful. I was disappointed that my room was not fully serviced on the Sunday of my stay, towels... More 

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Holiday Inn S, General Manager at Holiday Inn Salzburg City, responded to this review

Dear Guest, Thank you for your stay in our hotel and your valued feedback. We are very happy, that you liked our hotel and team, but are very sorry, that the cleaning of your room did not work as it should on one day. We will check with our housekeeping department, why this issue unfortunately happened. Thank you for your... More 

Canada
Top Contributor
56 reviews 56 reviews
42 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

It was about a 15 min walk from the train station to the hotel. You can take bus #2 to reach the hotel if you'd prefer. Upon check in, the front desk handed over a key and a map and just left. I waited until he came back to ask a couple of questions about the area but he didn't... More 

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Holiday Inn S, Reservation Manager at Holiday Inn Salzburg City, responded to this review

Dear Pokoberry, Thank you for staying and for reviewing your experience. We appreciate all our guest feedback and we are very disappointed to read that we have let you down. We sincerely apologies for the very poor service you experienced and hope that we can restore your faith in the Holiday Inn Salzburg City. Best regards Lisa Reservation Manager More 

Wilmington, North Carolina
Top Contributor
111 reviews 111 reviews
53 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice enough hotel, but no point in paying extra for 'mountain view'. Mostly see the Mercure Hotel across the street. Very clean. Room was basic. Staff helpful and kind enough. No restaurants nearby. True, you can walk to the old town in 15-20 minutes. But to cover all of the old town, you will walk another 30 minutes to get... More 

Was this review helpful? Yes 1
Holiday Inn S, Reservation Manager at Holiday Inn Salzburg City, responded to this review

Dear Beachdeac, Thank you very much indeed for your valued feedback following your recent stay in the Holiday Inn Salzburg City. Looking forward to welcoming you back in the hopefully not too distant future. Best regards Lisa Reservation Manager More 

Holland
Contributor
17 reviews 17 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

very nice new place, clean . easy to find right off the highway. perfect location, short walk to to the old town section and castle. huge breakfast included. had to pay for wifi but the room was very nice so worth it. There might of been a parking fee if you had to go into the overflow ramp

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Holiday Inn S, Reservation Manager at Holiday Inn Salzburg City, responded to this review

Dear Teri C., Thank you very much for choosing the Holiday Inn Salzburg City. We are very happy that everything was to your satisfaction. We are looking forward welcoming you back in the future. Best regards Lisa Reservation Manager More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here as IHG reward nights. Its location is approx. 15mins walk to old town & main station with easy directions. Wifi signal is stable/strong in our rooom. Breakfast is perfect and good quality at reasonable cost. There's Billa supermarket nearby where can purchase snacks & beverages. All in all, we have good experience to stay here. However, be sure... More 

Was this review helpful? Yes 1
Holiday Inn S, Front Office Manager at Holiday Inn Salzburg City, responded to this review

Dear Guest maywang84, Thank you for taking the time to post comments about your recent stay with us. We hope to be able to welcome you back in the near future. sunny regards from Salzburg Mariana Front Office Manager More 

Kuala Lumpur, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 18, 2015

It was our first Europe trip in May 2013. We reached Salzburg town by train from Venice at 4am and obviously we couldn't check in. The staff at the reception counter was kind enough to let our family of 5 to use the meeting room to store our luggage and take a nap. We left the hotel at 9am and... More 

Was this review helpful? Yes 1
Holiday Inn S, Front Office Manager at Holiday Inn Salzburg City, responded to this review

Dear guest izryFarany, We appreciate the time taken to post feedback and were so happy to hear just how much you enjoyed your stay. It will be my pleasure to share your feedback with the rest of the team of the Holiday Inn Salzburg City and we welcome you back in June. sunny regards from Salzburg Mariana More 

2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 8, 2015

The price was the only reason why I booked this hotel in Salzburg. I've stayed at several Holiday Inns around europe and this is by far the worst. We came to the hotel early at about 1pm and wanted to try our luck with an early check in. The receptionist looked up at us when we approached him, looked at... More 

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Salzburg City, responded to this review

Dear tlshan, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding front desk service, internet service and carpet condition. We will address these concerns. I assure you that the... More 

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