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Holiday Inn Salzburg City

4.0 of 5
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Sterneckstrasse 21, Salzburg 5020, Austria
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Holiday Inn Salzburg City
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Ranked #68 of 135 Hotels in Salzburg
A recent review
4 of 5 stars reviewed 1 week ago
Jayda L San Diego, California
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359 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Diego, California
Top Contributor
200 reviews 200 reviews
100 hotel reviews
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed 1 week ago

Checked in at 2pm and given a room on the 2nd floor. Room was great and had a decent tv and was clean and had a door to a balcony. Balcony was a little bit awkward as it was shared with everyone else on the 2nd floor apart from the last two rooms which had dividers outside between the rooms.... More 

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Holiday Inn S, Front Office Manager at Holiday Inn Salzburg City, responded to this review

Dear guest Jayda L, I am truly delighted to hear that you have enjoyed your stay with us. Our Team does really enjoy delivering inspirational service to give you a truly memorable stay. I will pass on your comments to the team. I hope we will be able to welcome you back soon at the Holiday Inn Salzburg City. sunny... More 

Contributor
18 reviews 18 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nicely placed, Good interiors, Very polite and efficient reception. Rooms are good and cozy. Awesome serenity. You can feel yourself out from the world while being inside the room. Good bed and very comfortable pillows. Lights are soothing and switches are placed nicely. The room temp controllers are perfect and are easily accessible. Fresh and odorless washrooms. Genuinely new and... More 

Was this review helpful? Yes
Holiday Inn S, Front Office Manager at Holiday Inn Salzburg City, responded to this review

Dear guest Sbshukla1, Many thanks for leaving such positive feedback on your recent stay with us. I am delighted to read how much your enjoyed the whole experience. It will be my pleasure to share your feedback with the rest of the team of the Holiday Inn Salzburg City and we hope to welcome you back soon. Sunny Regards from... More 

Hong Kong, China
Contributor
17 reviews 17 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spent a day in Salzberg in Oct 2014 and it was the first time traveling there. Salzberg is a lovely city and every travelers should spend more time discovering it. This Holiday inn is one of the best among "Holiday inn" category under IHG group. I do love it! Friendly speaking, the price of one night here is not... More 

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Holiday Inn S, Front Office Manager at Holiday Inn Salzburg City, responded to this review

Dear guest Ming Li C, Many thanks for leaving such positive feedback on your recent stay with us. I am delighted to read how much your enjoyed the whole experience. It will be my pleasure to share your feedback with the rest of the team of the Holiday Inn Salzburg City and we hope to welcome you back soon. Best... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great location, clean and warm rooms with great view, excellent breakfast. It is near the old city so you can just walk and get to see a lot of places without difficulty. what i truly appreciated during my stay here was the warm welcome and friendly service of the team. They are helpful and approachable. Keep it up!

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Holiday Inn S, Front Office Manager at Holiday Inn Salzburg City, responded to this review

Dear guest Gamz M, Thank you very much for choosing the Holiday Inn Salzburg City. We are very happy that everything was to your satisfaction. Our Team does really enjoy delivering inspirational service to give you a truly memorable stay. I will pass on your comments to the team. We are looking forward welcoming you back in the future. Best... More 

Lucknow, India
Senior Contributor
29 reviews 29 reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 20, 2015

The hotel is quite comfortable and the rooms are fine with basic facility, the balcony on the first floor provide a scenic views, and 10-15 minutes walk from the market, The staffs are friendly and the breakfasts was very good with number of items, the place is isolated and quite with pleasant surrounding, I love this hotel.

Was this review helpful? Yes 1
Holiday Inn S, Front Office Manager at Holiday Inn Salzburg City, responded to this review

Dear guest 1361103, I am truly delighted to hear that you have enjoyed your stay with us. Our Team does really enjoy delivering inspirational service to give you a truly memorable stay. I will pass on your comments to the team. I hope we will be able to welcome you back soon at the Holiday Inn Salzburg City. Sunny Regards... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2015 via mobile

I thoroughly enjoyed my stay in this hotel. The room had a huge balcony attached which was so good to enjoy early in the morning andsometimes just to have a little private free under the sky space during night.The staff was very friendly and the breakfasts were elaborate with great service and pleasant people willing to serve. There were great... More 

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Holiday Inn S, Front Office Manager at Holiday Inn Salzburg City, responded to this review

Dear guest run_musca, I am truly delighted to hear that you have enjoyed your stay with us. Our Team does really enjoy delivering inspirational service to give you a truly memorable stay. I will pass on your comments to the team. I hope we will be able to welcome you back soon at the Holiday Inn Salzburg City. Best regards... More 

Miami, Florida, United States
Top Contributor
71 reviews 71 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 15, 2015

The price makes the property worth the stay. The room is fine - nothing fancy. Towels are very thin. The staff is relatively pleasant. We found the walk to the City Center very pleasant and easy. We are a family of four and found ourselves within about 10 minutes on the main street that leads across the river. That street... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Salzburg City, responded to this review

Dear Alicia T, Thank you for being an IHG Rewards Club member and for leaving us a feedback. It is our pleasure to hear your positive feedback about the convenient location, nice facilities and pleasant staff at the hotel. We are committed to providing our guests with the highest quality services and facilities. It seems that we failed to provide... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 13, 2014

This was a good hotel, especially for the price the staff were very friendly and welcoming. The main downside was it was a 20 min walk to anywhere of interest which would have been ok in the summer. Tip: don't use the electric blind outside the window as it makes a noise during the night if it is windy.

Was this review helpful? Yes 1
Holiday Inn S, Front Office Manager at Holiday Inn Salzburg City, responded to this review

Dear ham12343, Thank you very much for taking your valuable time to share your experience here at Holiday Inn Salzburg City following your recent stay. While I was very pleased to read that you overall very much enjoyed your stay, I was sorry to read that our electric blind was not able to live up to your expectations. Your feedback... More 

London, United Kingdom
Top Contributor
134 reviews 134 reviews
54 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed December 9, 2014

It was a bit of a walk to get here from the old town. Closer to the main station, which was very handy. The room was fine, service fine, all very HI standard, so well done. Nothing stood out though, and the price for breakfast at 16 euros a person we felt was too much.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Salzburg City, responded to this review

Dear steveblower1, Thank you for your candid feedback. I appreciate you generously rating three aspects of your stay with four stars each, particularly our property's cleanliness, the service you have had during your stay, and the value that we offer. To see and read kind words from our valued guests is always uplifting and a boost for us to further... More 

Chicago, IL
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed December 7, 2014

I stayed for two nights recently. What I appreciated was the security of the room, I had to enter my key card to get to my hallway and then enter my key card again to get in to my room. There was an additional security measure on the security chain that even had me fooled for a while! I felt... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Salzburg City, responded to this review

Dear Rebecca C, Thank you for your review. We assure you that we are committed to delivering quality in all aspects of the guest experience and appreciate your feedback. I am pleased you liked the overall hotel service and amenities you encountered. However, I am sorry to read that you did not find our hotel in a convenient location for... More 

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