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All 135 Salzburg hotels

Holiday Inn Salzburg City

4.0 of 5 Hotel   |   Sterneckstrasse 21, Salzburg 5020, Austria
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Ranked #71 of 135 Hotels in Salzburg
A recent review
5 of 5 stars reviewed 1 week ago
Adrian S Zurich, Switzerland
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314 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Zurich, Switzerland
Contributor
14 reviews 14 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Refreshingly light rooms with large windows. Comfortable beds. Above all the front desk staff were very helpful. Good value for money. Located somewhat away from the attractions the hotel is still only a fifteen minutes distance by foot. The breakfast buffet was excellent.

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Top Contributor
52 reviews 52 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

For some reason this hotel got four stars... I would say that the service of the receptionists is worthy of 4 stars. Everything is ok, and having all usual services of Holiday Inns, but you have to be prepared for some kind of "extras", such as: If you're going to be five minutes late for breakfast, please be ready to... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent three nights at the hotel. Decent sized rooms, not sure though that Indian customers get the best of rooms. Get your agency to ensure rooms with good views. The hotel is slightly away from the old town and can be a long walk. The closest indian restaurant is Taj mahal. The breakfast has no egg station so don't... More

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Dordrecht, The Netherlands
Contributor
11 reviews 11 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked a room with king size bed and view of the hills. The room was OK, good for a 1 night stay. The view is not very spectacular but you have a panorama window. There are only a couple of free parking spaces outside and a paid underground parking of €13. WiFi is not free, standard speed is good... More

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Holiday Inn S, Front Office Manager at Holiday Inn Salzburg City, responded to this review

Dear Taniline2, Thank you for taking the time to post comments about your recent stay with us. We hope to be able to welcome you back in the near future. Best regards from Salzburg Mariana More

Cork, Ireland
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for 1 night in August. The room was very nice and modern. There is a €13 charge per day for parking and was also charged for the wi-fi. Have stayed in many hotels but have never been charged for wi-fi! Hotel is about a 15 minute walk from the Old Town/city centre.

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IHGCare, Guest Relations Manager at Holiday Inn Salzburg City, responded to this review

Dear Donal_PG_78, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. It is great to hear that you enjoyed your room and the majority of features provided. I would also like to apologize for the dissatisfaction you had experienced due to the internet connection. Your comments have been documented... More

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When we were doing the booking for accommodation in Salzburg, we realised that many properties are charging exorbitant rates (around EUR200 onwards for a 2-3 star place). Hence, we decided to book Holiday Inn using 10,000points + USD70 cash payment for each night instead. We later found out the exorbitant rates maybe due to the long weekend holiday. The property... More

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Top Contributor
83 reviews 83 reviews
16 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived to hotel, and the service was efficient. The receptionist lady wasn't polite, and declare that we need to pay for breakfast. We show here that the voucher show it clear, and even after she saw it, she let us wait longer then necessary. After a while, we went down and ask her to lead us the best way... More

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Amman, Jordan
Top Contributor
84 reviews 84 reviews
39 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel location is a bit far from anything in Salzburg. STAFF is simply the WORST i have ever dealt with in Euopre. ( not willing to cooperate or even smile in your face, very aggressive, we stayed for 2 nights and everytime i ask any of them about the bus station or any adventure to do , they communicate in... More

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Holiday Inn S, General Manager at Holiday Inn Salzburg City, responded to this review

Dear Guest, Thank you for your feedback about your stay in the Holiday Inn Salzburg. We are sorry, that you had some problems with our staff during your stay and be sure that we will take suitable measures. Since you liked the hotel in general, we would be very pleased if you give us a chance to prove, that we... More

Warszawa, Poland
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You're never know with HI, what you’ll find, but the Holiday Inn in Salzburg was everything OK, better than expected. Large rooms, efficient AC, TV with many international channels, definitely worth the price. But the breakfast... Not adequate do the class of hotel, poor choice, tiny space for food, only one coffee machine (witch serves "latte macciato", instead of “macchiato”... More

Was this review helpful? Yes 2
Holiday Inn S, Front Office Manager at Holiday Inn Salzburg City, responded to this review

Dear Mr. Jacek P, I was delighted to read your comments regarding the hotel and the staff. We always pride ourselves to provide high level of customer service and I am pleased to see that we have made your experience a memorable one. I have taken the opportunity to share your feedback regarding breakfast and the staff to our Food... More

London
Senior Contributor
48 reviews 48 reviews
41 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 12, 2014

We stayed here recently for three nights to celebrate a friends wedding. The room was really comfortable with a huge bed. The outdoor blinds were a bit odd but everything else was great. A taxi from the airport was under €20 and the staff were really helpful. The hotel is a little out of town but only takes about 15mins... More

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Holiday Inn S, Front Office Manager at Holiday Inn Salzburg City, responded to this review

Dear JMacL0nd0, I am truly delighted to hear that you have enjoyed your stay with us. Our Team does really enjoy delivering inspirational service to give you a truly memorable stay. I will pass on your comments to the team. I hope we will be able to welcome you back soon at the Holiday Inn Salzburg City. Best regards from... More

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Additional Information about Holiday Inn Salzburg City

Address: Sterneckstrasse 21, Salzburg 5020, Austria
Phone Number:
Location: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Salzburg City 4*
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Also Known As:
Holiday Inn Salzburg City Hotel Salzburg

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