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Mercure Graz City

#16 of 77 Hotels in Graz
GreenLeadersBronze level
Lendplatz 36-37, Graz 8020 , Austria
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1 room 1 adult
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544 Reviews from our TripAdvisor Community

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Paris, France
1 review
4 of 5 stars Reviewed 1 week ago

Pleaseant stay in Graz. The hotel is well located close to the city center. The room and the lobby are clean. The employees of the hotel were professionnal and efficient. A recommended hotel in this nice city

Review collected in partnership with Accorhotels.com

Helpful?
Thank kazeshiru
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for your time to write and sharing your impressions of your last stay with us! I am glad to see that you felt welcome and comfortable with us! A special thank you for the praise of our employees which I will forward to all our team members with pleasure! I am looking forward to... More 

Vienna, Austria
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Good (business) hotel, not really for the romantic get away, but very good location close to the city center. Not the newest hotel, but well maintained. Nothing special about the rooms, standard business rooms, but clean and spacy. What makes me rate it as 5*: I was really impressed by their friendly staff. I felt welcome - esp. when I... More 

Helpful?
Thank Robert2227
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for your time to write and sharing your impressions of your last stay with us! I am very glad to see that you felt welcome and comfortable and I want to thank you for your comments concerning our hotel staff - of course I will share your praise with all our team members! I... More 

Almaty, Kazakhstan
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 11, 2015

Good location in the centre of town with several neighboring restaurants where you could go for dinner or lunch, friendly staff, clean room with comfortable bed. Good breakfast. I will definitely choose this hotel again if will travel to Graz.

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Mady-Almaty
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for sharing your impressions of your last stay with us! I am glad to read that you felt welcome and comfortable and that you had a good time in Graz! I am looking forward to welcoming you soon again! Best regards, Alexander Mitgutsch More 

Melbourne, Australia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 3, 2015

We spent three nights in Graz. The access through one way streets is a bit tricky and GPS is very, very useful. There is no direct parking in front of the hotel so one needs to drive on to the footpath. The hotel has its own level in the Billa car park at the back of it, which I learnt... More 

Helpful?
Thank Joseph A
Alexander_Mitgutsch, Stv Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for sharing your impressions of your last stay with us! I am glad to see that you felt welcome and comfortable at the Mercure Graz City and that you were able to enjoy your days in Graz! I am looking forward to welcoming you soon again! Best regards, Alexander Mitgutsch More 

Salzburg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed November 1, 2015

Spacious room, but with view on the roof. Watching smokers just next to our window was't really pleasant. Floor in the room wasn't sweeped plus lots of small little things like stains on the arm chair, dirty headboard on the bed and on top of it the shower wasn't working properly. Definitely not what would you expect in 4* hotel.... More 

Helpful?
1 Thank vikymay
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for your time to write and sharing your impressions of your last stay with us! Please be sure that an imperfect cleaning is not our standard and I will forward your comments to our staff to insure their awareness! I hope to be able to welcome you again at the Mercure Graz City to... More 

Cooloola Cove, Australia
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 29, 2015

Good hotel with parking , clean rooms with good Ammenities. Good sized rooms by European standards Helpful, friendly staff. Good housekeeping. Tasty breakfast with good choices. Would recommend. Easy access to city

Helpful?
1 Thank kaye b
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for your time to write and share your impressions of your last stay with us! I am glad to read that you felt welcome and comfortable at your stay with us! Of course I will forward your praise to all of our staff members! Looking forward to welcoming you soon at the Mercure Graz... More 

Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 22, 2015

Rooms were very nice. Breakfast had a wonderful selection. My glowing review comes from the service we received. Restaurant recommendations exceeded our expectations. Alan took very good care of us from check in, restaurant recommendations, bar service, and even helped us track down our car after it wad towed. Service that is over and above what I have come accustomed... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Jeff L
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for sharing your impressions of your last stay with us! It is great to see that you felt welcome and comfortable! Of course I also forwarded your special laud to Alan. I am looking forward to welcoming you soon again at the Mercure Graz City! Best regards, Alexander Mitgutsch More 

North West England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 9, 2015

Great Hotel, right in the centre of Graz, room very clean, with great view looking out to the clock tower. Check in / Check out very quick, you have to pay for the parking, but you expect that so close to the centre, breakfast whilst a little dear, you did get a great choice. Staff were very helpful with directions... More 

Helpful?
1 Thank toonies2015
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for writing and sharing your impressions of your last stay with us! I am glad to see that you felt welcome and comfortable! It would be great to welcome you soon again at the Mercure Graz City:-) Best regards, Alexander Mitgutsch More 

San Rafael, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 6, 2015 via mobile

Spent one night after long flights from the west coast USA. The room was clean, it was very quiet during the night and the bed was ok. Needs some renovation, very dated and old. The breakfast was good and the staff was friendly. All in all a good value for a transit nightj

Helpful?
1 Thank Ingrid E
Patricia M, Geschäftsführer at Mercure Graz City, responded to this review

Dear Mrs. Ingrid E., thank you very much for your comments, which are very useful for us. We would be very pleased to welcome you again next time! Kind regards Patricia Muster More 

Aalborg, Denmark
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed September 29, 2015 via mobile

Had a business meeting nearby Graz and stayed at this hotel in good location. Room was nice, clean, quiet and comfortable. My room had a bath tub, but hadn't time for long bathing, and the size makes it a little uncomfortable for a shower. Evening bar was nice as well as a good, varied and plenty breakfast.

Helpful?
1 Thank TKazz
Patricia M, Manager at Mercure Graz City, responded to this review

Dear TKazz, thank you very much for taking time to write the review, we are pleased to hear that you have enjoyed your stay and hope to see you again soon! Kind regards Patricia Muster More 

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