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All 79 Graz hotels

Mercure Graz City

4.0 of 5 Hotel   |   Lendplatz 36-37, Graz 8020 , Austria (Lend)
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Mercure Graz City
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77%
Ranked #11 of 79 hotels in Graz
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
BRAI79 Waterloo, Canada
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309 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Waterloo, Canada
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We drove here from Hungary, the hotel looks very clean and the hotel has some nice decor. The staff were very friendly and the location was perfect. We just parked our car and thats it we checked walked around the area. Its a very nice small town with lots of history and nice architecture. The Grazer Schloßberg was good walk... More

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h2212_11, General Manager at Mercure Graz City, responded to this review

Dear Mercure Traveller, thank you so much for taking the time to post your impression! It´s really a pleasure to hear, that you enjoyed your stay and the provided service. We will share your comments and the laud with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More

Moscow, Russia
Top Contributor
53 reviews 53 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed March 5, 2014

I think Mercure Graz City is one of the best places you can stay in Graz. For us it was probably one of the best hotel stays we ever had. Everything was just perfect: big and functional room, friendly staff, good breakfast, everything is new, clean and modern. The location is also very convenient: 15 mins walk to Central Station,... More

Was this review helpful? Yes 1
h2212_11, General Manager at Mercure Graz City, responded to this review

Dear Mercure Traveller, thank you so much for your comments. It is always a pleasure receiving positiv feedback. With pleasure I will forward your laud to the entire team. We are really looking forward to welcoming you again in our hotel. Warmest regards Tanja Jost & Team General Manager More

Curitiba, PR
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 28, 2014

Modern hotel downtown Graz. Close to the historical city center. Excellent breakfast. Internet free in the rooms. The staff is nice. In my opinion the level is higher than a regular Mercure Hotel. Recommended.

Was this review helpful? Yes
h2212_11, General Manager at Mercure Graz City, responded to this review

Dear Mercure Traveller, thank you so much for your kind comments It is always a pleasure receiving positive feedback. Please rest assured, that your laud will be transmitted to our staff. We are really looking forward to welcoming you again and wish you all the best in the meantime. Warmest regards Tanja Jost & Team General Manager More

Moss Vale, Australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 23, 2014

If we had known when we were planning the itinerary for our tour what an interesting city Graz is, and what a lovely hotel this is, we would have stayed a little longer! After arriving in Graz, and finding the hotel, at first, we had to drive around the block three times, to try to work out how to check... More

Was this review helpful? Yes 2
h2212_11, General Manager at Mercure Graz City, responded to this review

Dear Mercure Traveller, thank you very much for taking the time to post your impressions. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team, and of course especially Brigitte & Judith.Your feedback will serve as an encouragement to all of... More

Pune
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 6, 2013

The Hotel is located centrally and most places one would wish to visit in Graz are within walking distance. The staff is nice,helpful and can understand as well as can speak good English so communication is not a problem. The rooms are nice, comfortable and clean and the appearance is appealing. The airport is not too far, just 11 km... More

Was this review helpful? Yes
h2212_11, General Manager at Mercure Graz City, responded to this review

Dear Mercure Traveller, thank you so much for your kind posting. It is always a pleasure receiving positive feedback. Please rest assured, that your laud will be forwarded to our employees. We are really looking forward to welcoming you again and wish you all the best and a Merry Christmas & a Happy New Year! Warmest regards Tanja Jost General... More

constanta
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 25, 2013

This is the best ACCOR hotel I have stayed. It is unbelievable nice with big rooms and good location. Car parking available underground. No restaurant but who cares. You can choose from various offers nearby.

Was this review helpful? Yes
h2212_11, General Manager at Mercure Graz City, responded to this review

Dear Accor traveller, thank you very much for taking the time to post your impression. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to... More

Castelli Calepio
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 24, 2013

The hotel is conveniently located near the city center. The rooms are clean and quite. There is a garage located in the hotel basement. The personnel is kind and the procedures to get in and out are normally fast. The only negative point is the absence of a restaurant inside the hotel.

Was this review helpful? Yes
h2212_11, General Manager at Mercure Graz City, responded to this review

Dear Mercure Traveller, thank you very much for your kind posting. It is always a pleasure receiving positiv feedback. Please rest assured, that I will transfer your laud to the entire team. We are looking forward to seeing you soon and hope that your next stay will be as pleasant as the previous one. Warmest regards Tanja Jost General Manager More

Tampere, Finland
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed November 8, 2013

Mercure Graz City is located in the city centre, with various restaurants and attractions nearby. The staff is helpful and pollite and english is spoken and understood well. The rooms are nice and quite clean. Some stains are to be found stuck on the carpet, but not up to a point it being an issue of any kind. Only drawback... More

Was this review helpful? Yes
h2212_11, Manager at Mercure Graz City, responded to this review

Dear Mercure Traveller, thank you very much for taking the time to post your impressions. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to... More

Irvine, California
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 18, 2013

This hotel had a nice interior and rooms were fine, however we were there during 90 degree hot spell and the A/C was only a swamp cooler. Just not adequate for hot weather. Made sleeping very difficult and we had prepaid for 5 days. The hotel was located near a farmer's market which was open daily and there were several... More

Was this review helpful? Yes
h2212_11, General Manager at Mercure Graz City, responded to this review

Dear Accor Traveller, thank you very much for taking the time to describe your impressions regarding your stay at our hotel. First of all, we would like to apologize for the inconveniences described. Upon receipt of your comments, we have contacted our technical department. Your comments are highly valuable to us to constantly improve the quality of our service. Please... More

Sweden
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 3, 2013

This hotel is probably the best of two worlds when it comes to accommodation in Graz. Being close to down town, only 3 minutes’ walk, and still with decent parking possibilities. Even thou the tram isn’t right outside the door, that too is only 3 minutes away, but there are a heap of public transportation possibilities right there at the... More

Was this review helpful? Yes
h2212_11, General Manager at Mercure Graz City, responded to this review

Dear Accor Traveller, we very much appreciate your comments regarding your stay at the Mercure Graz City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

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Additional Information about Mercure Graz City

Also Known As:
Accor Graz City
Address: Lendplatz 36-37, Graz 8020 , Austria
Location: Austria > Styria > Graz > Lend
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#3 Best Value Hotel in Graz
#4 Family Hotel in Graz
#8 Luxury Hotel in Graz
#11 Business Hotel in Graz
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Graz City 4*
Official Description (provided by the hotel):
A hotel for guests who appreciate comfort, the new 4 star Mercure Graz City has 96 rooms and is located in the centre of Graz, only a few minutes walk from the sights of the city, including the Schlossberg and the old town centre (600 m). The hotel features a free fitness and wellness area as well as a business corner with Internet access in the hotel lobby. Free WLAN throughout the hotel. Public pay parking garage within the hotel. Enjoy a light meal or snack at our modern hotel bar. ... more   less 
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