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Mercure Graz City

4.0 of 5 Lendplatz 36-37, Graz 8020 , Austria
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Mercure Graz City
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Mercure Graz City
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396 reviews from our community

Traveler rating
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    77
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ljubljana
Top Contributor
57 reviews 57 reviews
49 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just spent a night in Mercure Graz as part of short city break. Hotel is convenient located, you can access the old town in about 10 minutes by walk. We did not have troubles with parking, because you can leave the car in the parking areas without the payment, during weekends of course. Hotel offers parking for 15 € /... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

As a group of 3 persons we booked a family room which proved to be a apartment decorated partially office style, but quite minimalistic, so I like it.For those interested into preparing some small snacks or tea/coffee, everything was there.The breakfast was very nice too and we managed to adjust the airconditioning to make the room warmer.Also, the hotel is... More 

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Alexander_Mitgutsch, Stellvertretender Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you for your time and your positive words about your stay with us! I am glad to hear that you felt comfortable at your stay and I am looking forward to welcoming you again soon at the Mercure Graz City. Best regards, Alexander Mitgutsch More 

Cluj-Napoca, Romania
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed December 19, 2014

We spent here one night - and overall we were satisfied with this hotel. The room was big, clean and the bed very comfortable after a day spent at the Christams Market. The breakfast was also very rich. The only negativ part was the price quite high if you want to park your car in the hotel garage - they... More 

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Alexander_Mitgutsch, Stellvertretender Direktor at Mercure Graz City, responded to this review
Google Translation

Sehr geehrter Reisender, herzlichen Dank, dass Sie sich die Zeit genommen haben uns zu schreiben. Es freut mich zu hören,... More 

Zagreb, Croatia
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed December 12, 2014

Mercure is a mixed bag. It is marked as 4 stars hotel, and it strives for it, but it is in need of renovation. Walls and carpets are worn and old, but as a whole it is comfortable place. Corridors are not flashy and look like hospital halls but rooms are diferent matter. Rooms are not big, but they are... More 

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Alexander_Mitgutsch, Stellvertretender Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for your time and your comments. I am glad to read that you felt comfortable at your stay at the Mercure Graz City! We are doing our best to improve our service every day and would be glad to welcome you again! Best regards, Alexander Mitgutsch More 

Top Contributor
92 reviews 92 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed November 26, 2014

I spent 2 nights in that hotel, while doing business in Graz. It is well located in the city center. just to bad that they don't have a restaurant, so you have to go outside for dinner. But the location in the city center allowed you a rich choice of restaurant nearby. The hotel, or at least my privilege room... More 

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Alexander_Mitgutsch, Stellvertretender Direktor at Mercure Graz City, responded to this review
Google Translation

Sehr geehrter Reisender! Herzlichen Dank, dass Sie sich die Zeit genommen haben für Ihre Bewertung! Es freut mich zu hören,... More 

Warsaw, Poland
Contributor
18 reviews 18 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed November 21, 2014

I am not frequent in Accor hotel network. More often I stay at IHG or Marriott hotels. Mercure Graz City is a 4* hotel but it is not even close to Crowne Plaza or Marriott standard. Room was very basic and boring, but clean. Minibar & TV channel choice also did not bring me to my knees. The biggest issue... More 

Was this review helpful? Yes 1
Alexander_Mitgutsch, Stellvertretender Direktor at Mercure Graz City, responded to this review
Google Translation

Sehr geehrter Reisender! Herzlichen Dank dafür, dass Sie sich nach Ihrem Aufenthalt die Zeit genommen haben uns zu schreiben! Bezüglich... More 

New Delhi, India
Contributor
15 reviews 15 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 30, 2014

Nice hotel near City Center. Quite, peaceful. Staff is courteous. As expected, lived up to standards of a Mercure property. Only negative point being that on 4th floor, after exiting the elevators one has to carry luggage through some stairs. Gets difficult. Otherwise good place to stay.

Was this review helpful? Yes
Patricia M, Geschäftsführer at Mercure Graz City, responded to this review

Dear Guest, thank you very much for writing on tripadvisor, good to hear to you felt comfortable. It would be our pleasure welcomming you again, sincerely Patricia Muster More 

Senior Contributor
22 reviews 22 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 27, 2014

Basic on furniture, the rooms are maintained very clean and offer good comfort for those on a business travel. Well stationed, the hotel is central to the city. The rooms facing the hill with the famous clock tower offer a nice view. Those facing the square and the bus stops are reasonably calm. The staff are "professionally" friendly, while those... More 

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Patricia M, Geschäftsführer at Mercure Graz City, responded to this review

Dear Guest, thank you very much for nice review, it would be our pleasure welcomming you again soon! Sincerely Patricia Muster More 

UK
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed September 21, 2014

Staff at this hotel were welcoming and professional - accommodating us at the last minute. Unfortunately, as our booking was a late one, the only rooms available were smoking rooms - the smell was pretty unpleasant but to be expected under the circumstances. The room was quiet and backed out onto a side street and we could just about see... More 

Was this review helpful? Yes 1
Patricia M, Geschäftsführer at Mercure Graz City, responded to this review

Dear Guest, thank you very much for taking time to tell about your experiences, we hope to see you soon at the Mercure Graz City! Sincerely Patricia Muster More 

Algarvia, Portugal
Top Contributor
242 reviews 242 reviews
69 hotel reviews
135 helpful votes 135 helpful votes
3 of 5 stars Reviewed August 21, 2014

Reasonably priced Hotel , in walking distance to centre of Graz. Not many frills but not expected for the price catagory clean and comfortable rooms but pretty basic , beds not over comfortable , worth staying in a room at the back no view but no noise Reasonable breakfast, good parking on site 15€ per day

Was this review helpful? Yes 1
Patricia M, General Manager at Mercure Graz City, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Graz City. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that will welcome you again in the near future.... More 

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Additional Information about Mercure Graz City

Address: Lendplatz 36-37, Graz 8020 , Austria
Phone Number:
Location: Austria > Styria > Graz > Lend
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Graz City 4*
Number of rooms: 96
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Also Known As:
Accor Graz City
Hotel Style:
#1 Green Hotel in Graz
#4 Best Value Hotel in Graz
#8 Luxury Hotel in Graz

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