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Mercure Graz City

#11 of 79 Hotels in Graz
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Lendplatz 36-37, Graz 8020 , Austria
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Mercure Graz City
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Mercure Graz City
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414 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Diego, California
Top Contributor
200 reviews 200 reviews
100 hotel reviews
180 helpful votes 180 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel check in was quick at around 11.30pm at night. Room was a decent size and had a nice view. Close to bus stop and Spar just down the street for all of your food shopping needs. Main reason for stay was to visit Thal. And the number 40 bus was near to visit. Hotel was very near the train... More 

Was this review helpful? Yes
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for your time and your positive comments! I am glad to read that you felt comfortable and welcome at your stay with us!! I am looking forward to welcoming you again soon! Best regards, Alexander Mitgutsch More 

Chennai (Madras), India
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel with pleasing facilities. Located in a good area close to work location. All staffs are pleasing & very helpful. Helped me in extending the booking for another couple of days so that I need not travel to another hotel. Last but not the least, breakfast is very good with lot of options.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for your time and your positive comments! I am glad to read that you felt comfortable and welcome at your stay with us!! Of course I will share your written impressions with all team members. I am looking forward to welcoming you again soon! Best regards, Alexander Mitgutsch More 

Brussels, Belgium
Top Contributor
126 reviews 126 reviews
28 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would say this hotel is somewhere between three star and four not four star as advertised. Location is convenient for the old town. Rooms are pleasant but average (see photos) with the usual amenities (kettle, safe deposit box) but nothing special. Pillows were definitely below standard - one was soft but passable. The other was a floppy rag clearly... More 

Was this review helpful? Yes 1
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for your time to write your impressions. Please be sure that we are doing our best to improve our service every day. Concerning the pillows I am glad to tell you that we have already changed almost all of our pillows to new ones! We would be pleased to welcome you again at the... More 

Lausanne, Switzerland
Contributor
20 reviews 20 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Would I go back?: yes Location: right on the outskirts of the old town Service: friendly, quick and efficient Facilites: ok, rooms don't have carpet and are modern. Minibar available Wifi: free and fast enough Room experience: actually quite good, everything you need is there, room service was quick and good although portions were nouvelle cuisine, gym was ok equipped... More 

Was this review helpful? Yes
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for your time and your positive comments! I am glad to read that you felt comfortable and welcome at your stay with us!! Of course I will share your written impressions with all team members. I am looking forward to welcoming you again soon! Best regards, Alexander Mitgutsch More 

Worcestershire, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 24, 2015

The Mercure city is a fine hotel. the rooms are clean, the breakfast choice is varied. the staff are friendly and very helpful. some of the rooms at the back have balconies and a great view of the Schloss, the only downside to these is that at weekends the PDC can be a bit loud at 3am. this is only... More 

Was this review helpful? Yes 1
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for your time to write your impressions. We are glad to hear that you felt welcome and comfortable at your stay with us! I am looking forward to welcoming you again soon at the Mercure Graz City! Best regards, Alexander Mitgutsch More 

Vienna, Austria
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 16, 2015

Booked it last minute for a city trip in Graz. I consider that the prices are way to high against what the hotel offers/looks like and its definitely not a 4* hotel. Overall it was .. lets say, ok. The hotel needs a refurbishment and a quality revision. The walls in the corridors need to be re-painted as they are... More 

Was this review helpful? Yes 4
Ljubljana
Top Contributor
65 reviews 65 reviews
54 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed January 11, 2015

Just spent a night in Mercure Graz as part of short city break. Hotel is convenient located, you can access the old town in about 10 minutes by walk. We did not have troubles with parking, because you can leave the car in the parking areas without the payment, during weekends of course. Hotel offers parking for 15 € /... More 

Was this review helpful? Yes
Alexander_Mitgutsch, Stellvertretender Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for your time and your positive comments! We are glad to read that you felt comfortable at your stay with us! I am looking forward to welcoming you again at the Mercure Graz City. Best regards, Alexander Mitgutsch More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2014

As a group of 3 persons we booked a family room which proved to be a apartment decorated partially office style, but quite minimalistic, so I like it.For those interested into preparing some small snacks or tea/coffee, everything was there.The breakfast was very nice too and we managed to adjust the airconditioning to make the room warmer.Also, the hotel is... More 

Was this review helpful? Yes
Alexander_Mitgutsch, Stellvertretender Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you for your time and your positive words about your stay with us! I am glad to hear that you felt comfortable at your stay and I am looking forward to welcoming you again soon at the Mercure Graz City. Best regards, Alexander Mitgutsch More 

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