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Mercure Graz City

#9 of 79 Hotels in Graz
GreenLeadersBronze level
Lendplatz 36-37, Graz 8020 , Austria
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443 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ballina, Australia
Top Contributor
78 reviews 78 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Mercure used to be aspirational hotels, a level above lbis. Nowadays modern Ibis hotels are nicer than older style Mercure properties. This is an older style property. The staff are very helpful with rectifying the little problems that arise. The location though compensates for all of that. The hotel is 5 minutes easy walk from the Old Town. That means... More 

Was this review helpful? Yes
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for your time to write about your impressions that you gained at your stay with us at the Mercure Graz City. I am glad to read that you felt welcome and comfortable in Graz. Thank you also for your remarks about the water temperature - so I am glad to tell you that the... More 

Budapest, Hungary
Top Contributor
461 reviews 461 reviews
19 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good hotel. It is not far from the city center, just 10 minutes walk. The rooms are bright and big enough. Very good selection at the breakfast. Good parking facility and not expensive. The service is very kind, the reception helps you whetever question you have.

Was this review helpful? Yes
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you so much for your time and sharing your impressions. I am very glad to see that you felt welcome at your stay with us and of course I will forward your positive comments to all our team members! I am looking forward to welcoming you soon again at the Mercure Graz City! Best regards, Alexander Mitgutsch More 

Moscow, Russia
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here 2 nights in June 2015. It's a nice city hotel located in a good place close to all the important place. The room for 3 people was a kind of apartment with kettle, refrigerator, microwave oven. We had a 2 room apartment, it was very clean and tiny. The bed linen and towels are very new, fresh and... More 

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Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for your positive comments and sharing all your impressions of your last stay with us. I am glad to read that you had a good time in Graz and felt welcome at the Mercure Graz City! I hope we will be able to offer an early check in at your next stay with us!... More 

Wiesloch
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here and were most impressed as you are in the city centre and can walk everywhere. Although it is very quite. The parking is not easy to find but once that has been done the room we had was excellant. We did not have breakfast. The bathroom was clean, the shower very powerful and everything was provided that... More 

Was this review helpful? Yes
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for your time and sharing your impressions of your last stay. It is great to read that you felt welcome at your last stay with us at the Mercure Graz City! I am already looking forward to welcoming you soon again in Graz! Best regards, Alexander Mitgutsch More 

california
Top Contributor
171 reviews 171 reviews
75 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The best feature of the hotel definitely was the location, being in a quiet neighborhood and a short walk into town. I found the hotel room to be adequate in size but not overly modern, yet pleasant enough so it was satisfactory for a 4 star rating. The public area, hallway I found to be overly bright and harsh lighting... More 

Was this review helpful? Yes
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for your time to write and sharing your impressions with us. I am glad to see that you felt welcome at the Mercure Graz City! thank you for all your remarks - we are always trying to improve our service and I am looking forward to welcoming you soon again in Graz. Best regards,... More 

Greater Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed three nights with various family members. The hotel was well placed to see everything the room was clean and comfortable no complaints at all. Breakfast was extra but good value if you eat well in the morning.

Was this review helpful? Yes
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for sharing your impressions from your last stay with us which I will also share with all our employees. I am glad to read that you and your family felt welcome at the Mercure Graz City! Looking forward to welcoming you soon again! Best regards, Alexander Mitgutsch More 

Manchester, England, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 5 weeks ago

This hotel is great for a trip to Graz being close to the sights. The staff were helpful and friendly. The rooms were clean and comfortable. The pillows were not to my comfort but that was no problem as replacements were quickly found. There was a wide choice for breakfast and the dining room was very relaxed. We were a... More 

Was this review helpful? Yes
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for your time and your positive comments which I will share with all our team members. I am very happy to see that you and your family felt welcome at your stay with us! I am looking forward to welcoming you soon again at the Mercure Graz City. Best regards, Alexander Mitgutsch More 

Bratislava, Slovakia
1 review
5 of 5 stars Reviewed May 26, 2015

It was good booking and can recommend good restaurants near to that hotel. I knew this hotel from previous stay in near etap hotel. Breakfast was for me classical. I used it for one night stay and visiting near castle at the hill and other places worth to viist.

Was this review helpful? Yes
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for your time and sharing your impressions with us. I am very glad to read that you felt welcome again at your last stay with us! I am looking forward to welcoming you soon again at the Mercure Graz City. best regards, Alexander Mitgutsch More 

Toronto, Canada
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 7, 2015

This is our second time in Graz and this hotel was perfect and located in a great spot to get around the main sites of Graz. The hotel is very clean. Bed was very comfortable and bathroom was large. I will definitely stay here again next time we come to Graz. No complaints at all.

Was this review helpful? Yes
Alexander_Mitgutsch, Stv. Direktor at Mercure Graz City, responded to this review

Dear traveler, thank you very much for your comments and your time to share your impressions! I will gladly forward your positive words to all our team members! I am already looking forward to welcoming you soon again at the Mercure Graz City. Best regards, Alexander Mitgutsch More 

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