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Mercure Graz City

4.0 of 5 Lendplatz 36-37, Graz 8020 , Austria
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Mercure Graz City
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Mercure Graz City
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386 reviews from our community

Traveler rating
    98
    194
    75
    14
    5
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100
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cluj-Napoca, Romania
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 5 days ago NEW

We spent here one night - and overall we were satisfied with this hotel. The room was big, clean and the bed very comfortable after a day spent at the Christams Market. The breakfast was also very rich. The only negativ part was the price quite high if you want to park your car in the hotel garage - they... More 

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Zagreb, Croatia
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Mercure is a mixed bag. It is marked as 4 stars hotel, and it strives for it, but it is in need of renovation. Walls and carpets are worn and old, but as a whole it is comfortable place. Corridors are not flashy and look like hospital halls but rooms are diferent matter. Rooms are not big, but they are... More 

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Top Contributor
79 reviews 79 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent 2 nights in that hotel, while doing business in Graz. It is well located in the city center. just to bad that they don't have a restaurant, so you have to go outside for dinner. But the location in the city center allowed you a rich choice of restaurant nearby. The hotel, or at least my privilege room... More 

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Warsaw, Poland
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I am not frequent in Accor hotel network. More often I stay at IHG or Marriott hotels. Mercure Graz City is a 4* hotel but it is not even close to Crowne Plaza or Marriott standard. Room was very basic and boring, but clean. Minibar & TV channel choice also did not bring me to my knees. The biggest issue... More 

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New Delhi, India
Contributor
15 reviews 15 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 30, 2014

Nice hotel near City Center. Quite, peaceful. Staff is courteous. As expected, lived up to standards of a Mercure property. Only negative point being that on 4th floor, after exiting the elevators one has to carry luggage through some stairs. Gets difficult. Otherwise good place to stay.

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Patricia M, Geschäftsführer at Mercure Graz City, responded to this review

Dear Guest, thank you very much for writing on tripadvisor, good to hear to you felt comfortable. It would be our pleasure welcomming you again, sincerely Patricia Muster More 

Senior Contributor
21 reviews 21 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 27, 2014

Basic on furniture, the rooms are maintained very clean and offer good comfort for those on a business travel. Well stationed, the hotel is central to the city. The rooms facing the hill with the famous clock tower offer a nice view. Those facing the square and the bus stops are reasonably calm. The staff are "professionally" friendly, while those... More 

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Patricia M, Geschäftsführer at Mercure Graz City, responded to this review

Dear Guest, thank you very much for nice review, it would be our pleasure welcomming you again soon! Sincerely Patricia Muster More 

UK
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed September 21, 2014

Staff at this hotel were welcoming and professional - accommodating us at the last minute. Unfortunately, as our booking was a late one, the only rooms available were smoking rooms - the smell was pretty unpleasant but to be expected under the circumstances. The room was quiet and backed out onto a side street and we could just about see... More 

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Patricia M, Geschäftsführer at Mercure Graz City, responded to this review

Dear Guest, thank you very much for taking time to tell about your experiences, we hope to see you soon at the Mercure Graz City! Sincerely Patricia Muster More 

Algarvia, Portugal
Top Contributor
226 reviews 226 reviews
68 hotel reviews
130 helpful votes 130 helpful votes
3 of 5 stars Reviewed August 21, 2014

Reasonably priced Hotel , in walking distance to centre of Graz. Not many frills but not expected for the price catagory clean and comfortable rooms but pretty basic , beds not over comfortable , worth staying in a room at the back no view but no noise Reasonable breakfast, good parking on site 15€ per day

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Patricia M, General Manager at Mercure Graz City, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Graz City. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that will welcome you again in the near future.... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 6, 2014

This is a small but modern hotel. when I walked in you instantly new it was clean and comfortable. Throughout my stay all the staff were friendly and approachable. The room was tidy and fresh, only one pillow on the bed but with a quick call to reception extra pillows were delivered in 5 minutes. The hotel itself is on... More 

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h5742, General Manager at Mercure Graz City, responded to this review

Dear Mercure Traveller, first of all thank you very much for taking the time to post your impressions during your stay with us. It is always a pleasure receiving positve feedback. Please rest assured that your laud will be forwarded to our employees. Wer are really looking forward to welcoming you again! Warmest regards Tanja Jost & Team General Manager More 

Christchurch, New Zealand
Top Contributor
83 reviews 83 reviews
73 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed July 26, 2014

This hotel is reasonably central, within walking distance to the central district and close to a number of shops and restaurants. The room was comfortable and quiet. The breakfast offering was good. Internet coverage was marginal at times. One of the two lifts was out of order for the 2 days we were there. The carpark is a little hard... More 

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Additional Information about Mercure Graz City

Address: Lendplatz 36-37, Graz 8020 , Austria
Phone Number:
Location: Austria > Styria > Graz > Lend
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Graz City 4*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Priceline, Cheap Tickets, Despegar.com, Odigeo, TripOnline SA, ACCOR and Tingo so you can book your Mercure Graz City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Graz City
Hotel Style:
#1 Green Hotel in Graz
#8 Luxury Hotel in Graz

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