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Hotel Zum Dom

#7 of 79 Hotels in Graz
Certificate of Excellence
Buergergasse 14, Graz 8010, Austria
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Best prices for: 1 room 1 guest
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214 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Palo Alto, California
5 of 5 stars Reviewed 2 days ago NEW

I spent two nights at Hotel Zum Dom during my business trip to work at the University of Graz, and my stay was much better than what I had expected for the price. The room was clean and the WiFi connection was quite fast. Breakfast was excellent in terms of both variety and taste, worth the investment of 15 EURO.... More 

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Sandy Hook CT
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I was originally planning to give Hotel Zum Dom a 3 or 4 star rating but our experience over a 5 day stay pushed this review easily to 5 stars. First of all...the location is great. We were pleasantly surprised with how charming the old town of Graz is and this hotel is perfectly situated to enjoy restaurants, shopping and... More 

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Charlotte E, Manager at Hotel Zum Dom, responded to this review

Dear guests, thank you so much for writing such a kind review! We were so sorry to hear about your husband's injury, we hope he is ok now! We were also sorry to hear about the noise in the night and the problems with the aircondition! In fact, most of our rooms have wall-fitted a/c which are very efficient, but... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This was our 6th time to stay at Hotel Zum Dom. As you might expect this is our favorite hotel in Graz. All hotel staff are so friendly, personable and helpful. Hotel location is perfect for touring this beautiful city. We highly recommend this hotel for anyone traveling for business or pleasure.

Was this review helpful? Yes
Charlotte E, Manager at Hotel Zum Dom, responded to this review

Dear Guests! Wow - 6 times! We are so pleased to hear this and we will make sure all staff will read your nice review! We hope to see you soon again in Hotel zum Dom! With best regards, Charlotte Estberger, hotel manager More 

Level Contributor
36 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is conveniently located near the heart of the old city centre of Graz. The Dom, Theatre, Opera are all just minutes away. I loved the historic building and the spacious, comfortable rooms. The two minor drawbacks are that you have to park at some distance and that our room was pretty noisy (going out towards the street) until... More 

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Charlotte E, Manager at Hotel Zum Dom, responded to this review

Dear Guest! Thank you so much for you kind review! We are so pleased to hear that you enjoyed your stay - however we are of course sorry about the noise on the street! We will forward your nice comments to all our staff and we hope to see you again at the Hotel zum Dom! With best regards, Charlotte... More 

Newton Abbot, United Kingdom
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed March 25, 2015

Hotel service was excellent. We arrived at midnight due to flight delays. The reception left our key in a convenient place for us. The room was very spacious, quiet and well appointed. The hotel itself is very well located for the city centre and walking distance from most key sites.

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Vienna, Austria
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed March 17, 2015

We arrived later that I had expected, I was greeted by the front deck by name. Check-up was fast and friendly. I was given a map of the city with a quick rundown of the local attractions. The room was large, quit and the bed and linens were confrontable. The bathroom was wonderful tiled and had a walk-in shower. Breakfast... More 

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Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 17, 2015

We arrived at the hotel about 11:00 pm . The receptionist stayed late to wait for us . We received the best service ! The decor of the hotel is beautiful . The rooms are boutique and very specious . The hotel is central located and is in walking distance to a lot if attractions. Two thumbs up !

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Level Contributor
9 reviews
5 of 5 stars Reviewed February 19, 2015

Recently had the pleasant experience of staying at his hotel, we had excellent service and hospitality, the restaurant was very enjoyable and the location ideal. You step out, make a first left and first right and you have a variety of eating options and the shopping is just a step away in most directions. A couple of blocks away from... More 

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Florence, Italy
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 9, 2015

This was the seond time my wife and I stayed at this hotel. Although it was just for one night, our visit was as pleasant as the first time six months ago. We had the opportunity to see more rooms on this visit and, based on our experience with the friendly front desk staff and a very good breakfast as... More 

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Charlotte E, Manager at Hotel Zum Dom, responded to this review

Dear James, thank you so much for your kind words, which we will of course forward to our staff! Hope to see you soon again in Hotel zum Dom, Charlotte Estberger, hotel manager More 

london
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed January 9, 2015

I've stayed here a couple of times and both times I was woken by the cleaning ladies at 8am. The problem is that the doors are not sound-proofed and so any noise from the corridors can be easily heard (the windows are all double-glazed so street-noise is at a minimum) What annoyed me more was that, with breakfast only starting... More 

Was this review helpful? Yes
Charlotte E, Manager at Hotel Zum Dom, responded to this review

Dear guest! Thank you very much for your time! We very much appreciate it when we get feedback - although as it was negative, it would have been even better to let us know during your stay, that our staff woke you up. At any rate we do apologise and will definitely see to it, that our cleaning ladies try... More 

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