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Ibis Graz

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Europaplatz 12, Graz 8020, Austria
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Ibis Graz
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Ibis Graz
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301 reviews from our community

Traveler rating
    59
    142
    75
    19
    6
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33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Good location as it's just beside the train station if you coming from Vienna. Clean and friendly staff. No problem travelling into the city as the tram is within 2 minutes walking distance. Brought a 3 days tram pass (can get it in the train station that selling cigarettes) and unlimited rides

Was this review helpful? Yes
ibisgraz, Leiter Front Office at Ibis Graz, responded to this review

Dear chn1975 Many thanks for taking the time to rate our hotel. The tip regarding the 3 day tram tickets is surely helpful for future guests. Kindest regards The Ibis Graz Team More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel just next to Graz main Train Station, tram station and bus station, . It is so easy and time saving!. Hotel staff are very friendly and profesional when providing service. The room is clean, space is just nice and value for money.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
ibisgraz, Leiter Front Office at Ibis Graz, responded to this review

Dear Jefftan Thanks very much for taking the time to send your comments. It is rewarding for our team to receive positive feedback. Hope to see you again. The Ibis Graz Team More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 of 5 stars Reviewed April 10, 2015

The room was clean, and quite confortable, but the heating system was broken and the room was very very cold. I speak with the reception about this disfunction, they leave me a portable radiator unable to make the room warmer. The breakfast buffet was good with a good choise of sweat and salt.

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ibisgraz, Leiter Front Office at Ibis Graz, responded to this review

Dear Marco We are sorry to hear that you were too cold in the room. We do offer heaters on the reception, to accommodate for the weather extremes. We are glad to read that you were satisfied with our breakfast. Many thanks The Ibis Graz Team More 

Jaisalmer, Rajasthan, India
Top Contributor
83 reviews 83 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed March 20, 2015 via mobile

There is absolutely nothing special or nice on this place. Quality is less than a budget hotel. Cold, unfriendly and you feel like living in a box. I didn't book the room this time, generally I try to avoid Ibis if possible.

Was this review helpful? Yes
ibisgraz, Rezeption at Ibis Graz, responded to this review

Dear TomJonez, Thank you for taking the time to leave your thoughts on here. I was disappointed to read that your stay did not meet your overall expectations and I would like to offer our sincere apologies for that. We would be more than happy if you accept our excuses and if we could welcome you once again in the... More 

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 10, 2015

Another stay in the Ibis Hotel at Graz, straight across from the main station, very nice to be so close on cold winter nights. Showers could do with updating in some of the rooms. Excellent helpful staff

Review collected in partnership with Accorhotels.com

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ibisgraz, Reception at Ibis Graz, responded to this review

Many thanks for your nice comments regarding your stay in our hotel. Your feedback will help us improve our services. Best regards More 

Warsaw, Poland
Top Contributor
201 reviews 201 reviews
69 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed December 21, 2014

The bew hotel and everything with, and at the same great service and delicious food, or in the morning or in the evening ... great addition lolcalizajcion.Thereforeat the same time quiet and peaceful!!! My preferences; Recommendation...

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ibisgraz, Reception at Ibis Graz, responded to this review

For us it was a great pleasure to welcome you at our Hotel Ibis Graz. Kind regards More 

Manchester, United Kingdom
Top Contributor
552 reviews 552 reviews
172 hotel reviews
265 helpful votes 265 helpful votes
5 of 5 stars Reviewed December 16, 2014

This is a lovely welcoming Hotel. Opposite the main railway station.Graz is a city well worth visiting. It's nice to stay at an Ibis with larger rooms than normal,spacious rooms,standard of cleaning high. Getting fed up with local taxes that have appeared this December,not just Graz.You want an honest price when you book a room not surprises.I know it's not... More 

Was this review helpful? Yes 1
ibisgraz, Reception at Ibis Graz, responded to this review

Dear guest; thank you for your nice comments regarding your stay at our hotel and for sharing your experience with other users. All the best for the future. Greetings from Graz! More 

Vienna, Austria
1 review
3 of 5 stars Reviewed November 29, 2014

Although, the facilities available were ok except that the heater didn't function properly as the room was cold during the night despite setting the thermostat at 25 degrees C! Winterly but not in a room.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
ibisgraz, Reception at Ibis Graz, responded to this review

Dear guest, Thank you for your comment. We really appreciate it as it will help us improve. We apologize for the inconvenience caused by the heating, trouble that we already solved. We hope to see you soon at our hotel, Kind regards. More 

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