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All 79 Graz hotels

Palais Hotel Erzherzog Johann

4.0 of 5 Hotel   |   Sackstrasse 3-5, Graz 8010, Austria (Innere Stadt)
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Ranked #12 of 79 hotels in Graz
A recent review
4 of 5 stars Reviewed February 7, 2014
dimi_christop Athens, Greece
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75 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Athens, Greece
5 reviews 5 reviews
4 of 5 stars Reviewed February 7, 2014

Stayed there for 2 nights on a business trip. The hotel is old but in good condition. The public spaces are beautiful. My room was small and not attractive though. I could not regulate the heating so it was a bit cold for my taste. The internet connection had serious problems. The breakfast was ok nothing special. The staff was... More

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Marlies D, Manager at Palais Hotel Erzherzog Johann, responded to this review

Dear Sir, thank you so much for your feedback. I am very sorry to hear that you did not enjoy your room. Especially that my employes missed to explain the heating system to you. All rooms are equipped with an air-conditioning which also functions as additional heating to the radiatiors. For the problems with the wireless connections I sincerely apologize... More

Washington DC, District of Columbia
18 reviews 18 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 12, 2014

The staff at this hotel were wonderful - very polite, helpful, and accommodating. The location of the hotel is perfect -- most tourist sites in Graz are within short walking distance. The hotel is beautiful and the rooms are large, clean, and uniquely decorated. The only problem we had was with the parquet flooring. We were in room 105 (I... More

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Athens, Greece
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 7, 2014

Great central location (the best location to Graz), very nice hotel, very nice rooms, Just good breakfast, the smoking allowed to hotel bar (for me very good). The only disadvantage is english communication to the restaurant but next time i will be more careful. Instead of this VERY GOOD.

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Split, Croatia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2013

This was our first time to stay in Erzherzog Johann Hotel and we will come back for sure. Rooms are huge and very clean which is excellent if you have small kids. Staff is helpfull and polite. Breakfast is realy great with pleanty of everything. The location is wonderfull - it is in the centre of Graz and everithing you... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2013

I stayed in Erzherzog Johann Hotel couple of times and I must say I am very happy with both ambient and staff. Rooms are wonderfull; I try to stay in another one every time. Breakfast is great; this time there was even more to choose and everything was nicely decorated. Hotel is in the centre of Graz, so everything you... More

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Venice, Italy
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 22, 2013

I am afraid I shall seek for the future a different Hotel in Graz. The charm of the Hotel were the not too renovated, huge rooms with the antique furniture. The prices were a bit high, but altogether acceptable. And the restaurant was ideal for a light dinner after a full work day. This time the breakfast service was appalling,... More

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2 reviews
4 of 5 stars Reviewed October 19, 2013

We chose this hotel almost entirely on the basis of its location - right in the centre of the old town - but all other factors were enjoyable. It is a classic old central-European building with high ceilings and large rooms down labyrthine corridors but it has been splendidly modernised and now has all the characteristics of a comfortable 4-start... More

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Marlies D, Manager at Palais Hotel Erzherzog Johann, responded to this review

Dear Dr Tim, thank you so much for your feedback. We are very pleased to hear how much you enjoyed your stay at our hotel and are looking forward to welcoming you back soon! With kind regards Marlies Deligny Hotel Manager More

Top Contributor
81 reviews 81 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 18, 2013

The hotel is very centrally located. It is a charming old hotel with creaking floorboards and nice decorations. I had a single room and that meant a single bed.. not often we see that nowadays. however the bed was very comfortable and I slept well. The Shower was a disappointment - I could not get hot water out of the... More

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19 reviews 19 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 15, 2013

Excellent location, classic design, good size of room and bathroom, good value. Important to say: with A/C - we have found that many hotels in Graz do not have air condition. We had all we needed for pleasant stay. We will come again.

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Dusseldorf, Germany
Top Contributor
193 reviews 193 reviews
59 hotel reviews
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed September 20, 2013

Erzherzog Johann is a traditional 4-star hotel in a good and central location in Graz. The hotel isn't anything special, but you get what you pay for, which is acceptable 4-star standard - decent service, good breakfast and working and free W-LAN, although not super fast. Rooms are reasonably sized, some of them with comparatively large bathrooms, however sparsely decorated... More

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Additional Information about Palais Hotel Erzherzog Johann

Also Known As:
Erzherzog Johann Graz
Erzherzog Johann Hotel Graz
Address: Sackstrasse 3-5, Graz 8010, Austria
Location: Austria > Styria > Graz > Innere Stadt
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Graz
#9 Luxury Hotel in Graz
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Palais Hotel Erzherzog Johann 4*
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