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Palais Hotel Erzherzog Johann

Sackstrasse 3-5, Graz 8010, Austria
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Palais Hotel Erzherzog Johann
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123 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Alicante, Spain
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

It's a charming place in a great location. However, rooms are not renovated for quite some time. Standard of rooms vary greatly. They try to portray a classy image, but the hotel is run on a tight budget. I stayed there for two weeks and had four rooms during that time, these are a summary of my issues with the... More 

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Marlies D, Manager at Palais Hotel Erzherzog Johann, responded to this review

Thank you very much for your feedback on your stay at our hotel! I am awfully sorry to hear about your issues with your rooms. I will check immediately again regarding the blinds, because I just added a lot of blinds and was not aware that I missed some. I sincerely apologize for that as well as the Wi-Fi, since... More 

Vienna, Austria
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights, and i was delighted with interiors of the hotel and the room, but... - there was no key to lock the bathroom, so no possibility to close it completely - anytime, when one was closing the toilet, one had a chance to stay in toilet for a while, because that lock did not function... More 

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Obertraun, Austria
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

All the hotel staff were friendly and professional both before check-in and during our stay. The location is excellent for exploring the old town of Graz as well as for shopping, eating and drinking in the many nearby shops, bars and restaurants. Our bathroom was huge. The whole hotel oozes with charm. The only letdown was the breakfast. Whilst it... More 

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Bangkok, Thailand
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Start the morning after a good breakfast to explore Graz. You can even come back for a rest before the afternoon adventures. Helpful staff, delightful rooms but a hiccough as I was checkingout - the credit card machine was down but the ATM was less than minue away.

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Adelaide, Australia
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 25, 2015

Fantastic hotel, central in town, very historic area of Graz, wonderful old world charm. Helpful staff, excellent buffet breakfast with large room-very good for families-travelled with my husband and 7month old son-cot provided & baby food heated. All queries & extras such as a kettle to heat bottles provided promptly and without fuss. Highly recommended and will definitely stay here... More 

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concord,ma usa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 27, 2015

should be more professional - reception - nice girls but they belong more in a second rate hotel rooms were very nice and clean - nice bathrooms and nice view on the roofs of the city. will stay again because the price is right

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The Hague, The Netherlands
Level Contributor
72 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed February 6, 2015

The hotel is situated right in the center of Graz, in a historic building, just a few steps from shops, restaurants and the main tourist attractions. We stayed there as a family for two nights. We had two connecting rooms, large, with good beds and large bathrooms. Wifi was free and working well. The rooms were charming and well equipped,... More 

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Marlies D, Manager at Palais Hotel Erzherzog Johann, responded to this review

Thank you so much! It is a pleasure to hear that you enjoyed your stay so much. Hopefully seeing you and your family soon again! Kind regards Marlies Deligny More 

Dallas, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 2, 2015

My husband and I stayed in a suite here for two nights. The suite itself was very large - one room with a sitting area, desk and piano, and then the bedroom was large with an attached bathroom. The hotel is located in a great part of the city, quick access to everything and we even had a view of... More 

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Florence, Italy
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 9, 2015

We stayed here two nights just before Christmas. Apart from a great location in inthe center of town, just a few steps away from the main square, this hotel as well appointed rooms and a very good breakfast. the staff at the font desk were very helpful and always pleasant. The breeakfasdt was very good with a nice variety. The... More 

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Marlies D, Manager at Palais Hotel Erzherzog Johann, responded to this review

Thank you so much! More 

slovenija
1 review
4 of 5 stars Reviewed December 27, 2014

This is a wonderful place to stay. If you like an old charming accommodation this is it.Ideal location for exploring the old city centre of Graz. Step out of the front door and you are in the heart of the city the Hauptplatz. Good breakfast.The staff are friendly and helpful. Rooms are clean and enough big, free and speedy WIFI.... More 

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